Allen Shayanmanesh

SAP Security Analyst - UGL Limited

St Leonards NSW - Email me on Indeed: indeed.com/r/Allen-Shayanmanesh/182bceb0c51fb7ec

WORK EXPERIENCE

SAP Security Analyst

UGL Limited - August 2016 to Present
Responsibilities:
Administration and maintenance of SAP Security authorizations throughout entire landscape
Assist in BW on HANA project (user/role administration)
SAP Licensing and reporting
SAP Enterprise Portal (content administration for roles and groups)
SAP Fiori Security (UGLMobile apps)
Administer the SAP GRC 10.1 (EAM)
Maintain the FireFighter user assignment
BAU & Audit activities
AD, SAP & HCM mapping activities
Create and maintain security roles (Single, Composite & Derived)
Troubleshoot user access problems
Perform authorization traces
Perform periodic pre-audit authorization checks
Liaise with Internal/External Auditors and analyse issues raised
Assist in the upgrades of the system i.e., SAP notes, Support Packs etc

SAP Service Desk Lead

UGL Limited - May 2014 to August 2016
Responsibilities:
Ensuring that staffing and skill levels are maintained throughout operational hours by managing shift staffing
schedules, etc.
Undertaking HR activities as needed
Acting as an escalation point where difficult or controversial calls are received
Producing monthly statistics reports
Arranging staff training and awareness sessions
Liaising with senior management
Performing briefings to Service Desk staff on changes or deployments that may affect volumes at the Service
Desk
Assisting Analysts in providing first line support when workloads are high, or where additional experience
is required
Act as a further escalation point for unresolved or escalated calls
Report to senior managers on any issue that could significantly impact the business
Analyse Incident trends, and recommend and implement actions, with approval, to reduce Incidents
Achievements:
1. Involved in SAP EHP7 upgrade project at project team level
2. Gain experience in SAP mobile solution (UGLmobile App)
3. SAP IDM implementation project (analysis and design)
SAP Service Desk Specialist
UGL Limited - August 2011 to April 2014
Responsibilities:
2nd & 3rd level support of SAP Security (ECC, BW, CRM and Portal) within the agreed SLA for UGL Limited
and Alliances
Creating SAP users and updating existing SAP user accounts within all SAP platforms
SAP user provisioning and SAP portal support
Creating documentation on SAP Security processes
Liaising with 2nd and 3rd level functional teams to solve security related issues
Performing monthly user termination across SAP production systems
Creating transports for transaction and role changes
Resolved several issues with Service desk security role to grant required access for 1st level support
Achievements:
1. Created user accounts in different SAP systems including DEV, QA, PROD, Portal
2. Used CUA in relevant platforms (SMD, SMP)
3. Identified and resolved common Authorisation issues
4. Used ST01 for authorization trace in different occasions
5. Used SUIM for reporting and comparisons
6. Developed and maintained single and composite backend roles
7. Developed and maintained CRM and BI roles
8. Performed mass changes for users via SU10 and LSMW
9. Created and released security related transports across SAP systems
10. Understand and learn the current security processes in UGL
11. Assisted external and internal auditors providing several reports form SAP
12. Used USMM for user license reports
13. SAP BI Authorisation (RSSM and RSECADMIN)
14. Created security related documentation for 1st and 2nd level support team

SAP Technical Support Specialist

Security and User Administration - November 2009 to April 2011
Employer: Elsys Consulting Services
Client: MAPNA Electric & Control Engineering & Manufacturing Co. (MECO), Iran
Modules: FICO, MM, PP, PS, QM, CS, SD/LE, DMS, HR
Project Cycle: Implementation & Support
Elsys is a consulting firm based in Turkey offering consultancy services for SAP and has done several
international projects. In their MECO project in Iran (ECC 4.7 Implementation) I was responsible for designing
and maintaining authorisation for all functional modules. I was part of on-site project team and had the chance
to work both as team member collaborating with other professionals and individually.

Responsibilities:
Created initial custom builds SAP roles for project team members.
Processed design / roles matrix / templates for gathering and analysing / managing.
Created backend FICO roles for FI Master Data, Invoices / Parking and Posting of invoices.
Created backend MM roles for POs, Release Purchase Orders and Purchase Requisitions.
Secured roles by Company Code, Plant, Cost Centre, Work Centre, Profit Centre, Purchasing Organization,
Movement Type, Quality Group and Sales Organisation.
Reviewed and redesigned roles and classified users according to system usage, to facilitate maintenance
during the support stage.
Identified users' access to sensitive data and defined classification of critical transactions.
 Lock and unlock users in different SAP environments.
Managed mass transport via STMS, SE01, SE09, SE10 and PFCG.
Conducted extensive testing of authorisations in order to meet the business expectations.
Documented changes and managed change requests for functional modules.
Coordinated onsite unit/integration tests, organised user acceptance testing (UAT).

SAP Technical Support Analyst

Elsys Consulting Services - Karaj - September 2008 to October 2009
During this period, I travelled to India mainly to prepare myself for migration process to Australia. I studied
for IELTS examination and passed the test, obtained my MCP certificate and of course visited different cities
in India. I started searching for a new position in Iran after I lodged my application with DIAC in May 2009. I
returned to Iran and secured a job with Elsys Consulting Services in November 2009.

SAP Technical Support Specialist

MAPNA Turbine Engineering & Manufacturing Co - January 2006 to August 2008
TUGA), Iran
Modules: FICO, MM, PP, PS, QM, CS, SD/LE, DMS
Project Cycle: Implementation & Support
TUGA as a subsidiary of the MAPNA Group, which is one of the largest Turbine manufacturing corporations
in Iran with over 1000 employees. TUGA started a SAP R/3 implementation project on January 2006. I was
with the company from the beginning of the SAP implementation project and was responsible for implementing
authorisation and maintaining user profiles and roles. I worked as a member of SAP support team with other
12 colleagues.

Responsibilities:
Created new security profiles, monitored configuration changes, and ensured users have proper authorisation
to perform tasks.
Configured and managed Central User Administration (CUA) environment.
Worked with other team members to define and implement ongoing policies and procedures.
Designed and implemented SAP authorisation for all implemented modules.
Maintained and controlled user access for all environments using CUA environment and SUIM, SU01, SU10
t-codes.
Maintained transactions selection and authorisation objects in all roles.
Defined mitigating controls and approvals / remove access.
Developed data load programming (via LSMW).
SAP Data Maintenance (Cataloguing and classification of data).
Coordinated data extraction, cleansing, and transformation for functional modules.
Managed mass transport, Transport Request based upon the change management approval using STMS,
SE01, SE10.
Monitored progress reports to identify and evaluate user changes, critical authorisations, and audit logs
related to SAP systems.
Client Administration (Creation, Deletion, Client Copy) using SCCL, SCC3, SCC4.

Systems Administrator
Unit Energy Systems S.A - January 2005 to December 2005
EES), Iran
Unit Energy Systems was a power plant project contractor in Iran executing Rudeshur power plant. I was
responsible for desktop and network administration in head office and also responsible for day to day user
support.
Responsibilities:
Routine desktop support
Maintain and repair hardware issues
Network support and implementation
Provide technical reports and documentation
Troubleshooting software/applications

EDUCATION

B.Sc. in Computer Science

University of Pune - Pune, Maharashtra
June 2000 to December 2003

SKILLS

GRC EAM (1 year), SAP Security (4 years)

LINKS

http://www.linkedin.com/in/allenshayanmanesh

ADDITIONAL INFORMATION

SAP Security (HCM, FI/CO, SD, PS, CRM, Gateway)

SAP Central User Administration (CUA)
SAP GRC access control
SAP IDM (analysis and design)
SAP ESS/MSS & Enterprise Portal
SAP Licensing/Reporting
AD-SAP master data mapping
BAU & Audit related activities