Professional Documents
Culture Documents
The
chain recently ran a promotion in which discount coupons were sent to customers of related
stores. Data collected for a sample of 100 in-store credit card transactions during one day in
November 2002 are given below. A nonzero amount for the discount variable indicates that
the customer bought in the promotional coupons and used them. For a very few customers,
the discount amount is actually greater than the sales amount (eg. Customer 4). Pelicans
management would like to use this sample data to learn about its customer base and to
evaluate the promotion involving discount coupons.
b. Use the tabular and graphical methods of descriptive statistics to help management
develop a customer profile and to evaluate the promotional campaign. For example
you can include following (however you are not restricted to these)
Percentage frequency distribution of key variables.
A bar graph or pie chart showing the percentage of customer purchases attributable
to the promotional campaign.
A crosstabulation of type of customer (regular or promotional) versus sales.
Compare on any similarities or differences present.
A scatter diagram of sales versus discount for only those customers responding to
promotion. Comment on the relationship between sales and discount.
A scatter diagram to explore the relationship between sales and customer age.