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UNIVERSITI TEKNOLOGI MARA

SCHEME OF WORK

FACULTY OF BUSINESS MANAGEMENT

Course Fundamentals of Management

Code MGT 162

Program All Diploma Programs
Course Status Core
Credit Hours 3
Contact Hours 3
Assessment
Test 1 10%
Test 2 10%
Group report 10%
Group presentation 5%
Quizzes 5%
Final Examination 60%
TOTAL 100%

Lecturer Zairul Akbar Bin Mohd Ali

017-4740116

Semester 1&2
Course Objectives At the end of the course, the students should be able to:

1. Define basic functions of management namely, planning, organizing,

leading and controlling.
2. To understand the management terms, concepts and its application in
business management.

Course Description This course introduces the various functions of managers such as planning,
organizing, leading and controlling. The subject will expose students about
management in a rapidly changing world, in the context of a free world and
market economy along with the adaption of information.

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Week Chapter Topic Hours

1&2 1 INTRODUCTION TO MANAGEMENT 8
Definition of Organization and Management
Measuring managerial performance
effectiveness and efficiency
Management process functions and activities
planning, organizing, leading and controlling
Managerial levels
Managerial skills
Managerial roles
Evolution of management thought
Classical Approach
Scientific Approach
Contingency Approach

3&4 2 PLANNING AND DECISIONS MAKING 8

Planning
Definition of planning
The importance of planning
Strategic planning definition of strategic
planning & strategy
Mission statement
Developing mission statement
Importance of organization mission
statement
The relationship between mission and
objective
Types of organizational plans/operational
plans:
Standing plans policy, procedure and
rule
Single use plans program, project,
budget

Decision making
Definition of decision making
Types of decision making:
Programmed decision
Non-programmed decision
Conditions under decision making
Certainty
Risk

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Uncertainty
The rationale model of decision making
Group Decision making Types, advantages
& disadvantages
5&6 3 ORGANIZING 8
Definition of organizing
The Organizing Process
Division of work/labor
Organizational structure:
Functional structure
Product structure
Customer structure
Geographical structure
Matrix
Network structure

Span of management
Definition
Major factors that influence the span of
control

Types of organization chart

Tall & lean (flat) structure
Scalar relationship unity of command

Authority
Definition
Line and Staff authority

Delegation
Definition of delegation
Steps in delegation process
Barriers to the delegation process
Overcoming barriers to the delegation process
Centralization and decentralization

Coordination

TEST 1
7 MID TERM BREAK
8 4 MOTIVATION 8

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Definition of motivation
Early view of motivation
Content theories of motivation
Maslows Hierarchy of Needs
Frederick Hertzbergs Two Factor Theory
Expectancy theory
Equity theory
Reinforcement theory
Goal-setting theory

9&10 5 LEADING 8
Definition of leadership
Leadership approaches
Trait theory
Behavioral theories
Ohio studies
Michigan Studies
Managerial Grid
Contingency approaches
Life Cycle Theory
Path Goal Theory

Power

11 6 CONTROLLING 4
Definition of controlling and control
The controlling process
Types of control:
Feed forward
Concurrent
Feedback
Potential barriers to successful control
Making controlling successful

12 7 COMMUNICATION 4
Definition of communication
The communication process
Formal organizational communication
Downward
Upward
Lateral

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Informal organizational communication

Single strand
Gossip
Probability
Cluster
Barriers to effective communication
Overcoming barriers to effective communication
Achieving communication effectiveness
Categories of Interpersonal Communication

13 8 TOTAL QUALITY MANAGEMENT 4

Definition of Quality and TQM
The importance of quality
Tools of TQM
Fishbone diagram
Benchmarking

14 9 ISLAMIC MANAGEMENT 4
Definition of Islamic Management
Philosophy and Principles of Islamic
Management
Examples on practice of Islamic Organization

TEST 2
Textbook Norlida, Zafaran, Rabiah, Rohaya.(2011).Principles of Management. 1st
edition. Oxford Fajar Sdn Bhd.
References Lewis, P.S., Goodman, S.H. & Fandt, P.M. (2007). Management: Challenges
For Tomorrows Leaders. 4th edition. Thomson: South Western.

Griffin, R.W. (1999) Management 6th edition, Houghton Miffin.

Certo, Samuel C. (2000) Modern Management 8th edition, Prentice Hall.

Robbins, Stephen P. and David A. De Cenzo. (1998) Fundamentals of

Management, Essential, Concepts and applications, 2nd edition, Prentice
Hall.

Sheikh Farid, Management From The Islamic Perspective, Universiti Islam

Antarabangsa.

Stoner, A.F, Freeman, R. Edward and Gilbert, Jr. and Daniel, R. (1995)
Management. 6th edition, Prentice Hall, New Jersey.

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Tan Sri Dr. Mohammeed Abdul Rauf, Management and Administrative (An
Islamic Perspective). Government Printing.

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