Appendix A

addition of solenoid valve for automation

cooking range/oven in market

Proper designing of burner
thermometer and timer

customer importance
selection of material

improvement ratio 1

improvement ratio 2
cost of manufacture
Rotary mechanism

inner case design

planned oven

Relative ratio
hinge design

sales points
door design
motor rpm

1.easy loading and unloading of food 3 5.00 2.00 5.00 2.50 1.50 18.75 0.19
2.speed of rotary mechanism 2 4.00 4.00 4.00 1.00 1.00 4.00 0.04
3.proper cooking, roasting and baking 3 5.00 3.00 4.00 1.33 1.50 10.00 0.10
4.burning smell 3 4.00 3.00 3.00 1.00 1.00 4.00 0.04
5.long life 3 5.00 3.00 5.00 1.67 1.50 12.50 0.13
6.easy cleaning 3 5.00 3.00 5.00 1.67 1.50 12.50 0.13
7.easy door opening 1 2 3.00 3.00 3.00 1.00 1.00 3.00 0.03
8.less fuel consumption 3 5.00 2.00 5.00 2.50 1.50 18.75 0.19
9.more features 2 3.00 3.00 3.00 1.00 1.00 3.00 0.03
10.Cost 3 5.00 3.00 5.00 1.67 1.50 12.50 0.13
Abs. importance 0.57 0.08 0.30 0.15 0.38 0.38 0.06 0.57 0.06 0.38 2.93 99.00 1.00
Rel. importance 0.19 0.03 0.10 0.05 0.13 0.13 0.02 0.19 0.02 0.13
Direction of movement x x x
Target value 5 4 4 5 4
C-min

Rs.

units

QFD for Gas Oven

Sample calculations:
Improvement ratio 2 =Costomer Importance x Improvement ratio 1 x Sales point
Relative Ratio = Improvement ratio 2 / Sum of Improvement ratio 2
Absolute Importance = Numerical value of each cell x Relative Ratio of the respective cell
Relative Importance = Absolute importance / sum of absolute importance