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ADR or "Alt ernat ive Disput e Resolut ion" is an at t empt t o devise machinery
which should be capable of providing an alt ernat ive t o t he convent ional
met hods of resolving disput es. ADR of f ers t o resolve mat t ers of lit igant s,
whet her in business causes or ot herwise, who are not able t o st art any
process of negot iat ion and reach any set t lement . It has st art ed gaining
ground as against lit igat ion and arbit rat ion.
T he acts
T he Act s which deal wit h Alt ernat ive Disput e Resolut ion are Arbit rat ion
and Conciliat ion Act , 1996 and t he Legal Services Aut horit ies Act , 1987.
Sect ion 89 of t he Civil Procedure Code, 1908 makes it possible f or
Arbit rat ion proceedings t o t ake place in accordance wit h t he Act s
st at ed above.
It is less expensive.
It is less t ime consuming.
It is f ree f rom t echnicalit ies as in t he case of conduct ing cases in law
Court s.
T he part ies are f ree t o discuss t heir dif f erence of opinion wit hout any
f ear of disclosure of t his f act bef ore any law Court s.
T he last but not t he least is t he f act t hat part ies are having t he f eeling
t hat t here is no losing or winning f eeling among t he part ies by at t he
same t ime t hey are having t he f eeling t hat t heir grievance is redressed
and t he relat ionship bet ween t he part ies is rest ored.
Legislative recognition of Alternative Dispute Redressal
Where t he part ies f ail t o get t heir disput es set t led t hrough any of t he
Alt ernat ive Disput e Resolut ion met hods, t he suit would come back t o proceed
f urt her in t he Court it was f iled.
Arbit rat io n:
Arbit rat ion is t he process of hearing and det ermining of a disput e bet ween
part ies by persons chosen or agreed t o by t hem. T he object of arbit rat ion is
t o obt ain t he f air resolut ion of disput es by an impart ial t ribunal wit hout
unnecessary delay and expense.
Co nciliat io n:
Conciliat ion is t he process of f acilit at ing an amicable set t lement bet ween t he
part ies. Unlike t he Arbit rat ion t here is no det erminat ion of a disput e. T here
need not be a prior agreement and it cannot be f orced on a part y not
int ending f or conciliat ion. T he proceedings relat ing t o Conciliat ion are dealt
under sect ions 61 t o 81 of Arbit rat ion and Conciliat ion Act , 1996.
Me diat io n:
Mediat ion aims t o assist t wo (or more) disput ant s in reaching an agreement .
T he part ies t hemselves det ermine t he condit ions of any set t lement s reached
rat her t han accept ing somet hing imposed by a t hird part y. T he disput es
may involve (as part ies) st at es, organizat ions, communit ies, individuals or
ot her represent at ives wit h a vest ed int erest in t he out come. Mediat ors use
appropriat e t echniques and/or skills t o open and/or improve dialogue bet ween
disput ant s, aiming t o help t he part ies reach an agreement (wit h concret e
ef f ect s) on t he disput ed mat t er.