Professional Documents
Culture Documents
Management help in setting the philosophy, quality policy etc, and providing
This questionnaire has been devised to know the scope, possibility and practical aspects
This is confidential and for the purpose of study. So, please provide with true input
01. Name: .. (You can input 'NA' if you don't want to disclose)
Above
07. Income level: Below 4000 4000-6000 6001-8000 8001-10000 10000 above
13. Are you aware of the importance of quality management, which has an important role
Yes No Cantsay
in the success of any organization:
14. Does TQM help for improving the work efficiency of employees?
Yes No Cantsay
15. Does TQM assists in alignment of companys goal as well as individuals goals?
Yes No Cantsay
17. Should quality certification (ISO 9000-14000) help improving morale of employees as
Yes No
18. Does your organization apply total quality management?
19. If your organization applies TQM, which model(s) you are applying for?
Yes No
20. Does your organization apply statistical process control?
21. What other quality practice(s) your organization are applying for?
22. Employees are kept updated with changes in job skills & job designs?
Strongly Agree Strongly disagree Dont know Agree Disagree
23.Do you think the organization is quality conscious toward employees? Yes No
Yes
24. Did your organization use consultant(s) during No ISO/TQM?
27. How do you feel about the recruitment & selection procedure adopted by the
(b) How frequently the organizations have the meeting of quality circle?
29. Are the organization is going for the quality audit? Yes No Cant say
30.(a) Does your organization have quality information system? Yes No Cant say
(b) Are the information system is regularly updated? Yes No Cant say
32. Six Sigma focuses on improving quality and reduce waste by helping organization
which services better,faster and cheaper. Do you think , It is most effective technique of
Yes No Cant say
the TQM.
34. Are you aware of check sheet is an organized method of recording the no.of quality
Yes No Cant say
defects?
35. Are you aware of cause and effect diagrams are used extensively in quality
36. Can Total Quality Management focus on the interaction of the external customer,
Yes No Cant say
supplier and society at large in the organization itself?
37. Should the organization eliminate barriers between departments by managing improve
38. Is the regular and effective inspection help in measuring the quality of the service?
Yes No Cant say
39. Does the organization provide right environment to apply your knowledge from new
programs to the job? Very much Some what Little Not at all
40. Do you feel that the organization is a good place to work? Yes No Sometimes
41. Do you feel comfortable with rules and policy of the organization?
Yes No Sometimes
42. What types of relations are you having with your superior, peers and subordinates?
43. Do you find that your job makes the best use of your abilities?
44. Do you find that your performance is properly measured in the organization?
Yes No Sometimes
Org.
46 Health measures
47 Safety measures
48 Welfare measures
49 Working environment
50 Salary Offered
Suggestion:
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