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DHHS (NIOSH) Publication No. 2010125
January 2010
ii
Foreword
An aging population and rising hospital costs have created new and increas-
ing demand for innovative healthcare delivery systems in the United States.
Home healthcare provides vital medical assistance to ill, elderly, convales-
cent, or disabled persons who live in their own homes instead of a healthcare
facility, and is one of the most rapidly expanding industries in this country.
The Bureau of Labor Statistics projects that home healthcare employment
will grow 55% between 20062016, making it the fastest growing occupation
of the next decade.
Home healthcare workers facilitate the rapid and smooth transition of pa-
tients from a hospital to a home setting. They offer patients the unique op-
portunity to receive quality medical care in the comfort of their own homes
rather than in a healthcare or nursing facility.
Home healthcare workers, while contributing greatly to the well-being of
others, face unique risks on the job to their own personal safety and health.
During 2007 alone, 27,400 recorded injuries occurred among more than
896,800 home healthcare workers.
Home healthcare workers are frequently exposed to a variety of potentially
serious or even life-threatening hazards. These dangers include overexertion;
stress; guns and other weapons; illegal drugs; verbal abuse and other forms
of violence in the home or community; bloodborne pathogens; needlesticks;
latex sensitivity; temperature extremes; unhygienic conditions, including
lack of water, unclean or hostile animals, and animal waste. Long commutes
from worksite to worksite also expose the home healthcare worker to trans-
portation-related risks.
This document aims to raise awareness and increase understanding of the
safety and health risks involved in home healthcare and suggests prevention
strategies to reduce the number of injuries, illnesses, and fatalities that too
frequently occur among workers in this industry.
iii
Contents
Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Chapter 1|Background. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
v
3.6 Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.7 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 6|Violence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
6.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
6.2 What are some factors that increase the risk of violence
to home healthcare workers? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
6.3 What does workplace violence include? . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
vi
6.4 What are some effects of this violence? . . . . . . . . . . . . . . . . . . . . . . . . 34
6.5 How can I prevent and control violence in a patients home? . . . . . . . 34
6.5.1 Recommendations for Employers . . . . . . . . . . . . . . . . . . . . . . . . . 34
6.5.2 Recommendations for Workers . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6.6 Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
6.7 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
vii
7.2.9 Automobile Travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
7.2.9.1 Recommendations for Employers . . . . . . . . . . . . . . . . 44
7.2.9.2 Recommendations for Workers . . . . . . . . . . . . . . . . . . 44
7.3 Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
7.4 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chapter 8|Conclusions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
8.1 Checklists for Home Healthcare Workers Safety . . . . . . . . . . . . . . . . . 48
viii
Abbreviations
BLS Bureau of Labor Statistics
CDC Centers for Disease Control and Prevention
FDA Food and Drug Administration
FEMA Federal Emergency Management Agency
GPS global positioning system
HBV hepatitis B virus
HCV hepatitis C virus
HIV human immunodeficiency virus
IV intravenous
NIOSH National Institute for Occupational Safety and Health
NRL natural rubber latex
OSHA Occupational Safety and Health Administration
SOII Survey of Occupational Injuries and Illnesses
TB tuberculosis
VA U.S. Department of Veterans Affairs
ix
Acknowledgments
This document was prepared by the NIOSH Education and Information Divi-
sion (EID), Paul Schulte, Ph.D., Director. Laura Hodson; Traci Galinsky, Ph.D.;
Bonita Malit, M.D.; Henryka Nagy, Ph.D.; Kelley Parsons, Ph.D.; Naomi Swan-
son, Ph.D.; and Tom Waters, Ph.D. were the principle authors. The authors
acknowledge Sherry Baron, M.D.; Barbara Dames; Sherry Fendinger; Christy
Forrester; Michael Colligan, Ph.D.; James Collins, Ph.D.; Paula Grubb; Regina
Pana-Cryan, Ph.D.; Robert Peters; Edward Petsonk, M.D.; and Joann Wess for
contributing to the technical content of this document.
The authors thank Susan Afanuh, Vanessa Becks Williams, Elizabeth Fryer,
and John Lechliter for their editorial support and contributions to the design
and layout of this document.
Special appreciation is expressed to the following individuals and organiza-
tions for their external reviews and valuable comments:
x
1
Background
Home healthcare workers help ill, elderly, an increase in the aging population; hospi-
convalescent, or disabled persons who live tals providing more services on an outpa-
in their own homes instead of in a health- tient basis; a decrease in the length of hospi-
care facility. Home healthcare workers en- tal stays; patients preference for care in the
compass a variety of occupations, includ- home; and substantial cost savings to the
ing nurses, home healthcare aides, physical health care system.
therapists, occupational therapists, speech
therapists, therapy aides, social workers, and The rate of turnover is very high among
hospice care workers. Under the direction of healthcare workers, particularly home
medical staff, they provide health-related healthcare workers. Stonerock [1997] has re-
services. The services may include helping ported turnover rates as high as 75% among
with activities of daily living (for example, home healthcare workers in some parts of
bathing, dressing, getting out of bed, and the country and noted that within the labor
eating); delivering medical services such as pool from which home healthcare workers
administering oral, intravenous, or other are drawn, other service occupations often
parenteral medications; changing nonsterile compete more favorably. Attracting work-
dressings; giving massages or alcohol rubs; ers and retaining them is therefore a high
or helping with ventilators, braces, or arti- priority for many home healthcare agencies,
ficial limbs. Home healthcare workers are and providing a more healthful, less stress-
predominantly female (89%) with 24.4% self
ful, work climate is an important part of any
identified as black or African American, 20.0%
retention strategy.
as Hispanic or Latino, and 4.4% as Asian [BLS
2008a]. Home healthcare workers may work Some hazards that home healthcare work-
any hour of the day or night and on any day ers may encounter are unique to the home
of the week [NIOSH 1999; BLS 2008b]. setting. The work environment generally
Home healthcare is one of the most rapid- is not under the control of either the em-
ly growing industries in the United States. ployer or the employee. Therefore, the home
According to the Bureau of Labor Statistics healthcare worker may encounter unexpect-
(BLS), 896,800 workers were employed in ed and unpredictable hazards, such as ani-
home healthcare services in 2007, and the mals, loaded firearms or other weapons, and
number of workers is expected to grow by violence in the home, apartment building,
55% between 20062016 [BLS 2008b]. The or neighborhood. Persons other than the
demand for home services is rapidly growing patient who are residing or visiting in the
in this country for several reasons including: home may also be a risk to the worker.
1
1 Background
2.1 Introduction
industry [Galinsky et al. 2001]. Sprains and
All healthcare workers who lift and move strains were the most common lost-work-
patients are at high risk for back injury time injuries to home healthcare workers in
and other musculoskeletal disorders [Owen 2007 [BLS 2008a]. Home healthcare workers
1999; Waters et al. 2006]. A work-related may injure themselves when transferring
musculoskeletal disorder is an injury of the patients into and out of bed or when assist-
muscles, tendons, ligaments, nerves, joints, ing patients walking or standing [El-Askari
cartilage, bones, or blood vessels in the ex- 1999]. The rate of injury from lifting in 2007
tremities or back that is caused or aggra- for home healthcare workers was 20.5 per
vated by work tasks such as lifting, pushing, 10,000 workers [BLS 2008b]. Compared
and pulling [Orr 1997]. Symptoms of mus- with other workers, home healthcare work-
culoskeletal disorders include pain, stiffness,
ers take more frequent sick leave as a result
swelling, numbness, and tingling.
of work-related musculoskeletal symptoms
Home healthcare workers do many of the same [Brulin et al. 1998a; Moens et al. 1994; Ono
tasks as workers in traditional healthcare set- et al. 1995].
tings, but conditions in the home setting often
make the work more difficult. For instance,
2.3 What are the risk factors
home healthcare workers most often perform
heavy work, like lifting and moving patients, for developing musculoskeletal
without assistance [Myers et al. 1993]. disorders?
Healthcare workers can develop musculo-
The following sections define the scope of the
skeletal disorders from any number of com-
problem, discuss risk factors for developing
musculoskeletal disorders in home health- mon work activities [NIOSH 1997], includ-
care work, and suggest ways to prevent mus- ing the following:
culoskeletal disorders. Forceful exertions (activities that re-
quire a person to apply high levels of
2.2 What is the impact of force, such as during lifting, pushing,
musculoskeletal disorders on or pulling heavy loads)
the home healthcare industry? Awkward postures when lifting
Work-related musculoskeletal disorders are Repeated activities without adequate
a serious problem in the home healthcare recovery time
3
2 Musculoskeletal Disorders and Ergonomic Interventions
Patient-handling tasks often involve motions exceed the NIOSH safe lifting limits
that challenge a home healthcare workers for both men and women [Waters et
body including twisting, bending, stretch- al. 1993].
ing, reaching, and other awkward postures. The body weight of a patient is not even-
The most frequent causes of back pain and ly distributed, nor does a body have con-
other injuries among nursing staff (in home
venient hand-holds.
healthcare and in hospitals) are lifting and
moving patients (patient transfers) and The patient may be connected to a cath-
bathing, dressing, and feeding patients [Orr eter, I.V., or other equipment, resulting
1997; NIOSH 1999; Owen 1999; Galinsky in awkward postures for workers in-
et al. 2001]. Healthcare workers who spend volved in his or her transfer.
the most time transferring, bathing, and The functional limitations of the patient
dressing patients have the highest rates of physical, mental, or bothmay inter-
musculoskeletal injuries [Moens et al. 1994; fere with the lift:
Zelenka et al. 1996; Nelson et al. 1997]. In
a NIOSH survey study of home healthcare The patient may not be able to
workers, these tasks were identified as sig- hold himself or herself up.
nificant predictors of pain in the back, The patient may not be coopera-
neck, shoulders, legs and feet, after adjust- tive.
ing for other factors such as the workers The patient may be obese (body
age, weight, and physical activities outside mass index > 30) [Nelson et al.
of work [Waters et al. 2006]. Dellve et al. 2003].
[2003] found that frequent heavy lifting,
lifting in awkward postures, and lifting Certain lifting techniques used to mini-
without assistance were significant predic- mize the load on the back may increase
tors of permanent work disability in home the load on other body parts such as the
healthcare workers. neck, shoulders, and arms [Knibbe and
Friele 1996].
et al. 1998; Torgen et al. 1995; Brulin injury during patient-handling tasks but not
et al. 1998b]. Shoulder and neck symp- enough to make the tasks acceptably safe.
toms in home healthcare workers have Marras et al. [1999] concluded that manual
been shown to be due to poor postures patient handling is an extremely hazard-
and forceful exertions during patient ous job that had substantial risk of caus-
care tasks [NIOSH 2004; Elert et al. ing a low-back injury whether with one or
1992; Johansson 1995; Torgen et al. two patient handlers. For this reason, er-
1995; Knibbe and Friele 1996; Brulin et gonomic intervention, including the use of
al. 1998a; Meyer and Muntaner 1999]. electronic and mechanical devices to help
Beds may not be adjustable, prevent- with patient transfers, is the most promis-
ing the worker from raising or lower- ing approach for reducing low-back injuries
ing the patient to the best position for during patient handling.
a proper lift. Owen [2003] found that
problems with the beds height, width, Comprehensive ergonomic interventions us-
placement, and nonadjustability were ing appropriate equipment and training have
frequently cited by home healthcare resulted in dramatic reductions in the inci-
workers as major sources of back stress. dence and severity of musculoskeletal inju-
ries among healthcare workers. For example,
in one study [NIOSH 1999], a zero-lift
2.3.3 What other factors contribute to
program was implemented in seven nursing
musculoskeletal disorders?
homes and one hospital to eliminate manual
Patients homes usually do not have patient transfers: Hoists and other equipment
equipment to help with transfers. were used to lift patients rather than lifting
Home healthcare workers frequently manually. Injuries related to patient transfers
endure long periods of standing or were reduced 39%79%. Other reductions
walking. were noted in the average number of lost
workdays (86%), restricted workdays (64%),
2.4 Can anything help limit and workers compensation costs (84%). In
musculoskeletal disorders? a review of patient-handling intervention re-
search, Hignett [2003] identified 21 studies,
The science of work design is called ergo-
conducted from 1982 through 2001, that eval-
nomics. Ergonomics is the design of the
uated patient-handling equipment and equip-
work setting (including furniture, tools,
ment training. Of the 21 studies, 16 (76%)
equipment, and tasks) to help position the
reported positive effects including reductions
worker in a way that will lesson the possi-
in injuries, lost workdays, spinal loads, harm-
bility of injury when performing work tasks.
ful postures, perceived exertion, and staffing
Therefore, the ergonomics approach opti-
requirements. Subsequent studies have cited
mizes the workers safety, health, and per-
similar positive effects for healthcare work-
formance.
ers as well as positive effects on the quality
Researchers have found that help from a of patient care [Ronald et al. 2002; Spiegel
second trained person reduces the risk of et al. 2002; Evanoff et al. 2003; Collins et al.
2004; Chhokar et al. 2005; Engst et al. 2005; is specific to nursing homes and hospitals, yet
Fujishiro et al. 2005; Santaguida et al. 2005; much of it applies to home healthcare. Par-
Nelson et al. 2006; Nelson et al. 2008]. Nel- sons et al. [2006 a,b] has written two articles
son et al. [2003] summarize numerous other specifically about preventing musculoskeletal
case studies using ergonomic interventions disorders in home healthcare workers.
in hospitals and nursing homes that have
also shown large reductions in injury rates, Figures 2.1 through 2.10 provide examples
workers compensation costs, medical costs, of assistive devices that can be used in home
insurance premiums, and lost and restricted settings. Many more types of products de-
workdays. signed for a variety of patient-handling and
other home healthcare needs are commer-
Whenever possible, devices should be used cially available. Patients, family members,
to help with patient transfers. Various de- and home healthcare workers should con-
vices such as draw sheets, slide boards, roll- sult with equipment vendors and the pa-
ers, slings, belts, and mechanical or elec- tients primary doctor to select proper as-
tronic hoists (to lift the patient) have been sistive devices that will lessen the workers
designed to assist healthcare workers and strain without decreasing the patients safe-
patients. The main lesson to be learned from ty or comfort. In some cases, a prescription
studies about such devices is that each home is required to get such devices. Generally, a
situation must be assessed separately to find patients insurance at least partially covers
out which device will be the most suitable the costs. Its most important that all per-
for (1) the persons using it, (2) the place(s) it sons who use a lifting device be fully trained
will be used, and (3) the task(s) for which it to use it safely. Periodic maintenance and
will be used [Garg and Owen 1992; Zelenka cleaning for some devices, such as hoists,
et al. 1996; Elford et al. 2000]. Recognizing are required.
the importance of ergonomics for protecting
the safety of healthcare workers, the Occu-
pational Safety and Health Administration
2.5 What can I do to prevent
(OSHA) has issued ergonomics guidelines musculoskeletal disorders?
for nursing homes that emphasize the proper Some simple solutions have greatly reduced
use of assistive devices during patient han- the number of patient transfers that nurs-
dling [OSHA 2003]. In addition, the VISN ing personnel need to perform. For exam-
8 Patient Safety Center of Inquiry [2007] ple, Garg and Owen [1992] found that us-
has published a resource guide about safe ing a hoist with a built-in weighing scale
patient handling and movement. The guide eliminated transfers for the sole purpose of
describes assistive devices and elements of weighing the patient (from wheelchair to
an ergonomics program that have been test- weighing scale and from weighing scale to
ed within the Veterans Health Administra- wheelchair) and using a rolling toileting or
tion and are being used on an ongoing basis showering chair reduced the six transfers
at many other inpatient healthcare facilities. needed for toileting and showering (bed to
Some of the information from these sources wheelchair, wheelchair to toilet, toilet to
wheelchair, wheelchair to bathtub, bathtub Patient Safety Center of Inquiry 2007]. To less-
to wheelchair, and wheelchair to bed) to two en the risk, certain principles of body mechan-
transfers (bed to toileting/showering chair ics should be followed as much as possible to
and toileting/showering chair to bed). avoid harmful postures [Owen and Garg 1990;
Zhuang et al. 1999; Garg and Owen 1992; Nel-
Equipment such as adjustable beds, raised son et al.1997; Nelson et al. 2003]. Some strat-
toilet seats, shower chairs, and grab bars are egies for effective body mechanics in patient
also helpful for reducing musculoskeletal handling are described in the Recommenda-
risk factors. This type of equipment keeps tions for Workers.
the patient at an acceptable lift height and
allows the patient to help himself or herself 2.5.1 Recommendations for Employers
during transfer when possible. Consult with a professional with ex-
pertise in patient-care ergonomics to
Even when assistive devices are used during
determine when assistive devices are
patient care, it is impossible to completely
necessary and to provide training on
eliminate the need for some amount of physi-
proper use of the equipment.
cal exertion. For example, when using a hoist,
the healthcare worker must move the patient Provide ergonomic training for workers.
in order to fasten the sling, and workers must Evaluate each patient-care plan to de-
support and balance the patient while using termine whether ergonomic assistive
hoists and other devices. These tasks will devices are appropriate.
always pose some risk of injury [VISN 8
Figure 2.1. Slide/tranfer board (Copyright by Sammons Figure 2.2. Slide/draw sheet (Copyright by SureHands
Preston Rolyan. Reprinted with permission.) Lift and Care Systems. Reprinted with permission.)
Figure 2.3. Patient moving sling (Copyright by Sam- Figure 2.4. Rolling toilet/shower chair (Copyright by
mons Preston Rolyan. Reprinted with permission.) Sammons Preston Rolyan. Reprinted with permission.)
Figure 2.5. Gait/walking belt (Copyright by Sammons Figure 2.6. Stationary shower chair (Copyright by Sam-
Preston Rolyan. Reprinted with permission.) mons Preston Rolyan. Reprinted with permission.)
Figure 2.7. Raised toilet seat (Copyright by Sammons Figure 2.8. Grab bars (Copyright by Sammons Preston
Preston Rolyan. Reprinted with permission.) Rolyan. Reprinted with permission.)
Figure 2.9. Rotation disk (Copyright by Sure Hands Lift Figure 2.10. Wall sling (Copyright by Sure Hands Lift
and Care Systems. Reprinted with permission.) and Care Systems. Reprinted with permission.)
Provide ergonomic assistive devices When you are manually moving the pa-
when needed. tient, stand as close as possible to the
Reassess the training, the care plan, patient without twisting your back,
and the assistive devices once installed keeping your knees bent and feet apart.
and in use by the caregiver.
To avoid rotating the spine, make sure
Bringing ergonomic approaches into home one foot is in the direction of the move.
healthcare settings is challenging because of
the following: Use a friction-reducing device such as a
Workers may think assistive devices slip sheet whenever possible [Nelson et
will be difficult to work with and time- al. 2003]. Using gentle rocking motions
consuming. can also reduce exertion while moving
Patients and family caregivers may fear a patient.
that assistive devices will be unsafe or
Pulling a patient up in bed is easier
uncomfortable.
when the head of the bed is flat or
Patients and families may be unwilling
or unable to accept changes in the home. down. Raising the patients knees and
encouraging the patient to push (if pos-
A device may be too expensive for the
patient and family. sible) can also help.
If patients and families are resistant to in- Apply anti-embolism stockings by push-
stalling or buying an assistive device, the ing them on while standing at the foot
employers should inform them about the of the bed. This position reduces exer-
risks involved in moving patients when a tion compared with standing at the side
device is not used. These risks may include of the bed.
the following:
An overexerted worker could acciden- Notify your employer if you feel you would
tally harm the patient. benefit from additional training or ergo-
The patient may be injured by being nomic assistive devices.
dropped, jared, or not properly handled
during unassisted transfers. [Owen and Garg 1990; Zhuang et al. 1999;
2.5.2 Recommendations for Workers Garg and Owen 1992; Nelson et al.1997;
Nelson et al. 2003]
Use ergonomic assistive devices if they
are available.
Move along the side of the patients bed 2.6 Resources
to stay in safe postures while perform-
ing tasks at the bedside. Do not stand CDC. Preventing falls among seniors (topic
in one location while bending, twisting, page) [www.cdc.gov/ncipc/duip/spotlite/fall-
and reaching to perform tasks. pub.htm].
NIOSH [2006]. Safe lifting and movement El-Askari E and DeBaun B [1999]. The occupational haz-
of nursing home residents. U.S. Department ards of home health care. In Charney W., Fragula G.
eds. The epidemic of health care worker injury: an ep-
of Health and Human Services, Centers for
idemiology. Boca Ratonm FL: CRC Press, pp. 201213.
Disease Control and Prevention, National In- Elert J, Brulin C, Gerdle B, Johansson H [1992]. Me-
stitute for Occupational Safety and Health, chanical performance level of continuous contraction
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[www.cdc.gov./niosh/docs/2006117/]. Scand J Rehab Med 24:141151.
Elford W, Straker L, Strauss G [2000]. Patient handling
OSHA. Healthcare wide hazards module with and without slings: an analysis of the risk of in-
ergonomics[www.osha.gov/SLTC/etools/ jury to the lumbar spine. Appl Ergonomics 31:185200.
hospital/hazards/ergo/ergo.html]. Engst C, Chhokar R, Miller A, Tate R, Yassi A [2005].
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from work per 10,000 full-time workers by indus- through introduction of mechanical lifts in the
try and selected natures of injury or illness, 2007. workplace. Am J Ind Med 44:451457.
Washington, DC: U.S. Department of Labor, Bureau Fujishiro K, Weaver J, Heaney C, Hamrick C, Marras
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care workers: an analysis of occupational morbidity [1995]. Reports of work related musculoskeletal inju-
from a state compensation database. Am J Ind Med ry among home care service workers compared with
35:295301. nursery school workers and the general population
Moens G, Dohogne T, Jacques P [1994]. Occupation and of employed women in Sweden. Occup Environ Med
the prevalence of back pain among employees in 52:686693.
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Myers A, Jensen R, Nestor D, Rattiner J [1993]. Low ganizations. Occup Med 12(4):687700.
back injuries among home health aides compared OSHA [2003]. Ergonomics: guidelines for nursing homes
with hospital nursing aides. Home Health Care Serv Washington, D.C. U.S. Department of Labor: Occu-
Q 14(2/3):149155. pational Safety and Health Administration [www.
Nelson A, Gross C, Lloyd J [1997]. Preventing muscu- osha.gov/ergonomics/guidelines/nursinghome/index.
loskeletal injuries in nurses: directions for future re- html].
search. Sci Nursing 14(2):4551. Owen B [1999]. The epidemic of back injuries in health
Nelson A, Lloyd J, Menzel N, Gross C [2003]. Preventing care workers in the U.S. In: Charney W, Fragala G, eds.
nursing back injuries: Redesigning patient handling The epidemic of health care worker injury: an epide-
tasks. AAOHN J 51(3):126134. miology. Boca Raton, FL: CRC Press LLC, pp. 4756.
Nelson A, Matz M, Chen F, Siddharthan K, Lloyd J, Fra- Owen B [2003]. Decreasing back stress in home care.
gala G [2006]. Development and evaluation of a mul- Home Healthc Nurse 21(3):180186.
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sociated with patient handling tasks. Int J Nurs Stud
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43:717733.
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Nelson A, Collins J, Siddharthen K, Matz M, Waters T
lor & Francis.
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Owen B, Garg A [1991]. Reducing risk for back pain in
patient outcomes in long-term care. Rehabil Nurs
nursing personnel. AAOHN J 39(1):2433.
33:3343.
Parsons K, Galinsky T, Waters T [2006a]. Suggestions
NIOSH [1997]. Musculoskeletal disorders and workplace
for preventing musculoskeletal disorders in home
factors. A critical review of epidemiologic evidence for
health care workers Part 1. Home Healthc Nurse
work-related musculoskeletal disorders of the neck,
upper extremity, and low back. Cincinnati, OH: U.S. 24(3):159164.
Department of Health and Human Services, Centers Parsons K, Galinsky T, Waters T [2006b]. Suggestions
for Disease Control and Prevention, National Institute for preventing musculoskeletal disorders in home
for Occupational Safety and Health, DHHS (NIOSH) health care workers Part 2. Home Healthc Nurse
Publication No. 97141. 24(4):227233.
NIOSH [1999]. Long-term effectiveness of zero-lift pro- Pohjonen T, Punakallio A, Louhevaara V [1998]. Par-
grams in seven nursing homes and one hospital. By ticipatory ergonomics for reducing load and strain in
Garg A. Cincinnati, OH: U.S. Department of Health home care work. Int J Ind Ergonomics 21:345352.
and Human Services, Centers for Disease Control Pohjonen T [2001]. Age-related physical fitness and the
and Prevention, National Institute for Occupational predictive values of fitness tests for work ability in
Safety and Health, NIOSH Contract Report No. U60/ home care work. J Occup Environ Med 43(8):723730.
CCU51208902. Ronald L, Yassi A, Spiegel J, Tate R, Tait D, Mozel M
NIOSH [2004]. Health hazard evaluation and technical [2002]. Effectiveness of installing overhead ceiling
assistance report: Alameda County Public Authority lifts: Reducing musculoskeletal injuries in an extend-
for In-Home Support Services, Alameda California. ed care hospital unit. AAOHN J 50(3):120127.
By Baron S, Habes D. Cincinnati, OH: U.S. Depart- Santaguida P, Pierrynowski M, Goldsmith C, Fernie G
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Occupational Safety Health, NIOSH HETA Report No. and floor mechanical lifting devices. Clinical Biomech
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[2002]. Implementing a resident lifting system in an research efforts to prevent musculoskeletal disorders
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dling/default.asp]. transferring residents. Appl Ergonomics 30:285294.
15
3 Latex Allergy
latex gloves. Dry, itchy, irritated areas of the 3.3.2 What is allergic contact dermatitis?
skinmost frequently the handsare the Allergic contact dermatitis is caused by con-
symptoms [Sussman and Beezhold 1995]. tact with chemicals added during harvesting,
Irritant contact dermatitis is not an allergy processing, or manufacturing latex products.
but a reaction to repeated exposure to an ir- This is a skin reaction that resembles the rash
ritating substance. This skin condition can that occurs after contact with poison ivy. This
be caused by putting on and taking off la- rash, when caused by latex gloves, generally
begins 2496 hours after contact and may
tex gloves or gloves of other materials. It can
develop to oozing blisters or spread from the
also be caused by repeated hand washing
initial area of contact [Sussman and Bee-
and drying, incomplete hand drying, using zhold 1995; NIOSH 1997].
cleaners and sanitizers, and repeated contact
with powders added to some latex gloves. A 3.3.3 What is latex allergy?
skin rash may also be a first sign of latex al- Latex allergy is potentially a more serious re-
lergy and of more significant reactions that action than irritant contact or allergic contact
may occur with continued exposure to latex. dermatitis. The reaction may occur at low
exposures if the person is highly sensitized. Reg.* 51021 (1997)], therefore any glove that
Although reactions usually occur within contains latex will state so on the box.
minutes of exposure, the symptoms may be
delayed for a few hours. Mild reactions con- 3.5 How can I prevent exposure
sist of redness of the skin, hives, or itching. to latex?
More serious reactions might include runny The following recommendations can reduce
nose, sneezing, itchy eyes, scratchy throat, or prevent exposure to latex [Sussman et al.
and asthma (difficulty breathing, wheezing, 1994; Hunt et al. 1996; NIOSH 1997].
and cough). Rarely, shock may occur, but a
life-threatening reaction is seldom the first 3.5.1 Recommendations for Employers
sign of latex allergy [NIOSH 1997]. Provide workers with nonlatex gloves
A latex-exposed worker who develops any when there is little contact with infec-
of the more serious allergic reactions given tious materials.
above, including unexplained shock, should If the potential exists for contact with
be taken to a doctor right away. The doctor infectious materials, select gloves that
should ask the workers medical history and pass the ASTM F1671 penetration test
may give a physical exam and medical test- for resistance to bloodborne pathogens
ing. FDA-approved skin and blood tests are [Sustainable Hospitals 2007]. Various
available. Occasionally, tests do not confirm a manufacturers of vinyl, nitrile, poly-
suspected latex allergy in someone who has mer, and latex gloves have appropriate
a true latex allergy or may indicate allergy in gloves for infectious materials.
someone without a compatible medical his-
If latex gloves are selected, provide re-
tory. Therefore, clinical judgment from the
duced-protein, powder-free gloves.
doctor is important.
Provide training to supervisors and staff
on latex allergy.
3.4 What are some products that
Promptly arrange a medical evaluation
contain latex ?
for workers with early symptoms.
The preceding two tables list products that
Evaluate current prevention strategies
may contain latex. The tables are not complete
whenever a worker is diagnosed with
lists; other products may contain latex [Steh-
latex allergy.
lin 1992; NIOSH 1997]. The American Latex
Allergy Association maintains lists of latex- Frequently clean areas possibly con-
free medical, dental, and consumer products taminated with latex dust (upholstery,
that may be considered for substitution. carpets, ventilation ducts, and ple-
nums) in a manner that minimizes dust
The FDA requires all natural rubber products dispersal, such as use of a vacuum with
that come in contact with humans be labeled a high-efficiency particulate air filter.
to say that the products contain natural rubber
latex and may cause allergic reactions [62 Fed. *Federal Register. See Fed. Reg. in references.
21
4 Exposure to Bloodborne Pathogens and Needlestick Injuries
[McCormick et al. 1991; Yassi and McGill [29 CFR* 1910.1030] is the Federal standard
1991; Clarke et al. 2002; CDC 2004; Wilburn that protects workers against occupational
2004]. exposures to bloodborne diseases. Since
1991 when the standard was first published,
Home healthcare workers are responsible manufacturers have supplied new, safer de-
for the use and disposal of sharps equip- signs for medical devices to reduce or elimi-
ment that they use in the patients home. nate needlesticks and other exposure inci-
However, the patient or family may not ap- dents. OSHA updated the standard in 2001
propriately dispose of sharps, thus putting with additional information about needle-
the worker at risk. The worker may find less systems, needle-containing equipment
contaminated sharps on any surface in the with safety features, and needlestick safe-
home or in wastebaskets. Focus groups of
ty issues related to the OSHA bloodborne
home healthcare workers have reported
pathogens standard [56 Fed. Reg. 2 64004
that syringes and lancets are left uncovered
(2001)]. Employers and home healthcare
in various places in the home [Markkanen
workers are encouraged to visit the OSHA
et al. 2007]. The home healthcare worker,
Web site (www.osha.gov) to obtain complete
without access to a standard sharps disposal
information about the bloodborne patho-
container, often uses whatever is available
gens standard. Some of the requirements of
for disposal (for example, coffee cans, milk
the standard include the following:
jugs) [Backinger and Koustenis 1994; Haid-
uven 2000]. The employer must create a written ex-
posure-control plan designed to elimi-
Pets and children in the home may be a nate or minimize worker exposure to
dangerous distraction, increasing the risk bloodborne pathogens, and review it
of needlestick injury [Charney and Fraga- annually. The plan must include a de-
la 1999; Haiduven 2000; Markkanen et al. termination of potential employee ex-
2007]. The patient or family members may posures for the workplace and a con-
also be disruptive. sideration of safe medical devices that
may be newly available.
Home healthcare workers may also be ex-
posed to bloodborne pathogens from epi- Compliance with standard precautions
sodes of sudden profuse bleeding (for exam- (formerly known as universal precau-
ple, bleeding tumors and amputations) and tions): an infection-control principle
tasks involving wound care [Markkhanen et that treats all blood and other poten-
al. 2007]. tially infectious materials as infectious.
Engineering controls and work prac-
4.3 What regulations should I be tices to eliminate or minimize worker
aware of? exposure and training in these controls
Federal legislation has shown an interest in and work practices. Engineering con-
preventing needlestick injuries and the dis- trols isolate or remove the bloodborne
eases associated with needlestick injuries.
*Code of Federal Regulations. See CFR in references.
The OSHA bloodborne pathogens standard
Federal Register. See Fed. Reg. in references.
After blood
is drawn, a
push on the
collection
tube moves
the blunt
needle foward
through the
outer shell
and past
the needle
point
Plastic shield
The blunt point
slides over the
of this needle can
needle and locks
be activated
to encase the
before it is
exposed point
removed from the
With an extra push on vein or artery
the plunger, the needle
retracts into the syringe
Figure 4.1. Three examples of syringes with safety features. (These drawings are presented for educa-
tional purposes and do not imply endorsement of a particular product by the National Institute for Occupa-
tional Safety and Health [NIOSH].)
Figure 4.2. Example lancet with safety features. (This drawing is presented for educational purposes and
does not imply endorsement of a particular product by the National Institute for Occupational Safety and
Health [NIOSH].)
4.4.2 How do I select and evaluate monitoring the use of a new de-
needleless systems and needle vice to determine any problems
devices with safety features? or whether further training is
Selecting and evaluating needle devices with needed.
safety features should include the following [NIOSH 1999; OSHA 2001; CDC 2004]
steps:
Forming a multidisciplinary team to 4.5 What can I do to prevent and
develop a plan to reduce needlestick in- control needlestick and sharps
juries and evaluate needle devices with injuries?
safety features
Seeking input from, or including, non- 4.5.1 Recommendations for Employers
managerial employees responsible for Provide a bloodborne pathogens pro-
direct patient care and any other work- gram that meets all the requirements of
ers at risk of sharps injuries (The team the OSHA bloodborne pathogens stan-
should also participate in the imple- dard (29 CFR 1910.1030).
mentation and evaluation of the plan Eliminate the use of needle devices
that is developed.) whenever safe and effective alterna-
Identifying whether and how needle- tives are available (for example, con-
stick injuries are occurring and how necting parts of an I.V. system).
devices with safety features are being Provide needle devices with safety fea-
used tures and determine which safety fea-
Identifying needles or needleless de- tures are most effective and acceptable
vices with safety features that differ in for tasks in the workplace (4.4.1).
design and features Establish an exposure-control plan;
Performing visual and practical investi- evaluate and update it annually.
gation of any design(s) selected Analyze sharps-related injuries in the
Evaluating information (preferably from workplace to determine hazards and
multiple sources) about the devices injury patterns. If patterns of injury de-
Evaluating the product(s) chosen, in- velop, consider the following options:
cluding input from workers who repre- Change work practices to decrease
sent the range of potential users. The the specific activities associated
steps of the evaluation should include with the injuries.
establishing criteria to evaluate Train employees in new ways to
the device, do tasks that are known to have
carrying out follow-up to obtain caused injury.
feedback, identify problems, and Use different needle devices than
provide continued guidance, and those associated with the injuries.
Promote work practices that decrease Help your employer select and evaluate
the chance of a needlestick injury (for devices with safety features (see 4.4.1).
example, methods of transferring body Use devices with safety features provid-
fluids without the use of needles). ed by your employer.
Train workers in the safe use and disposal Refrain from recapping or bending con-
of all types of sharps and needle devices. taminated needles.
Train workers to plan for unexpected Before starting a procedure, plan for the
movement and to watch for improperly
safe handling and disposal of needles.
disposed needles.
Dispose of used needle devices and any
Establish procedures and systems for potentially contaminated sharps mate-
the reporting, timely follow-up, and rials promptly in designated sharps dis-
medical evaluation of all needlestick or posal containers.
sharps-related injuries.
Carry standard-labeled, leak-proof,
Establish a system to evaluate preven- puncture-resistant, sharps containers
tion efforts and provide feedback to with you to homes; do not assume the
workers and management. containers will be available in the home.
Provide standard-labeled, leak-proof, Secure used sharps containers during
puncture-resistant sharps containers transport to prevent spilling.
for workers to carry in their vehicles
for use as needed when an adequate Report any needlestick and other sharps
sharps container is not easily avail- injuries promptly to receive follow-up
able in the home. care.
Ensure that the patient or any other Follow standard precautions, infection
caregivers for the patient (for example, prevention, and general hygiene prac-
family members) receive training in tices consistently.
infection control to help them under-
4.6 What should I do if I am exposed
stand and comply with the practices
and precautions of the home health-
to the blood of a patient?
care worker [Valenti 1995]. If you experienced a needlestick or sharps
Provide post-exposure evaluation and injury or were exposed to the blood or other
follow-up, including post-exposure pro- body fluid of a patient during the course of
phylaxis when appropriate. your work, immediately follow these steps:
Wash needlesticks and cuts with soap
4.5.2 Recommendations for Workers and water.
Participate in your employers blood- Flush splashes to the nose, mouth, or
borne pathogens program. skin with water.
Avoid using needles whenever safe and Irrigate eyes with clean water, saline, or
effective alternatives are available. sterile irrigants.
a decade later? Infect Control Hosp Epidemiol for Disease Control and Prevention, National In-
17(9):573575. stitute for Occupational Safety and Health, DHHS
Lawrence LW, Delclos GL, Felknor SA, Johnson PC, (NIOSH) Publication No. 2000108.
Frankowski RF, Cooper SP, Davidson A [1997]. Osborne EHS, Papadakis MA, Gerberding JL [1999].
The effectiveness of a needleless intravenous con- Occupational exposures to body fluids among
nection system: an assessment by injury rate and medical students. A seven-year longitudinal study.
user satisfaction. Infect Control Hosp Epidemiol Ann Intern Med 130(1):4551.
18(3):175182. OSHA [2001]. Bloodborne pathogens and needlestick
Markkanen P, Quinn M, Galligan C, Chalupka S, Davis prevention: OSHA standards. Washington, DC:
L, Laramie A [2007]. Theres no place like home: U.S. Department of Labor, Occupational Safety
a qualitative study of the working conditions of and Health Administration [http://www.osha.gov/
home health care providers. JOEM 49:(3)327337. SLTC/bloodbornepathogens/standards.html l
McCormick RD, Meisch MG, Ircink FG, Maki DG Valenti WM [1995]. AIDS: Problem solving in infec-
[1991]. Epidemiology of hospital sharps injuries: tion control. Infection control, human immuno-
a 14-year prospective study in the pre-AIDS and deficiency virus, and home health care: II. Risk to
AIDS eras. Am J Med 91(Suppl 3B):301S307S. the caregiver. Am J Infect Control 23:881.
NCCC, DVA [1997]. Needle stick prevention in the De- Wilburn S [2004]. Needlestick and sharps injury pre-
partment of Veterans Affairs; 1996 follow-up sur- vention. Online J Issues Nurs 9(3):5.
vey results. Milwaukee, WI: National Center for Yassi A, McGill ML [1991]. Determinants of blood
Cost Containment, Department of Veterans Affairs. and body fluid exposure in a large teaching hospi-
NIOSH [1998]. Selecting, evaluating, and using sharps tal: hazards of the intermittent intravenous proce-
disposal containers. Cincinnati, OH: U.S. Depart- dure. Am J Infect Control 19(3):129135.
ment of Health and Human Services, Centers for Yassi A, McGill ML, Khokhar JB [1995]. Efficacy and
Disease Control and Prevention, National Insti- cost-effectiveness of a needleless intravenous ac-
tute for Occupational Safety and Health, DHHS cess system. Am J Infect Control 239(2):5764.
(NIOSH) Publication No. 97111. Zafar AB, Butler RC, Podgorny JM, Mennonna PA,
NIOSH [1999]. Alert: preventing needlestick injuries Gaydos LA, Sandiford JA [1997]. Effect of a com-
in health care settings. Cincinnati, OH: U.S. De- prehensive program to reduce needlestick injuries.
partment of Health and Human Services, Centers Infect Control Hosp Epidemiol 18(10):71271.
29
5 Occupational Stress
Employers may not take a proactive enough 5.3.1 Recommendations for Employers
stance in removing workers from an unsafe Provide frequent, quality supervision
work environment or in providing support and agency staff support.
when workers encounter abusive behavior
from the client or the clients family [Kendra Provide adequate job training and prep-
et al. 1996]. Families may expect more from aration, including continuing education
home healthcare workers than their duties opportunities.
require them to provide. Workers may be Hold regular staff meetings in which
unsure whose instructions they should fol- problems, frustrations, and solutions
low: the clients or those of the agency that can be discussed.
employs them [Prager 1996].
Include lunch breaks and sufficient
Home healthcare workers face time pres- travel time in workers schedules and
sures arising from their client loads. Time allow self-paced work.
pressure may reduce the level of service Have policies and procedures in place
[Prager 1996]. Home healthcare workers to ensure worker safety [Kendra et al.
report that they shorten their visits if they 1996].
feel unsafe [Kendra et al. 1996]. Workers
may have to deal with clients who do not Provide access to an employee assis-
comply with prescribed medicine orders or tance program or other means of coun-
who refuse services [Kendra et al. 1996]. seling support.
Home healthcare workers have reported an Provide wages and benefits that are
increase in paperwork per each client visit competitive with what other service or-
because of state and federal regulatory re- ganizations are offering [Prager 1996;
quirements [Davidhizar 1999]. Jarrell 1997; Stonerock 1997].
Some studies suggest that home healthcare That last recommendation is particularly im-
workers may have more on-the-job stress than portant for retaining home healthcare work-
other comparable jobs, like teachers and child ers. In a survey sample, Kennedy-Malone
care workers. Johansson [1995] found that, [1996] found that 50% of home healthcare
compared with teachers and child care work- workers stated that no pay increase was
ers, home healthcare workers reported hav- a very important reason that they may re-
ing less control over and being less excited by sign; 40% said the same for no health in-
their work. Home healthcare workers took the surance.
most long-term sick leave (30 days or more per
year) and had the second highest frequency of
absenteeism [Brulin et al. 1998b]. 5.3.2 Recommendations for Workers
Develop effective coping strategies; try
5.3 What can I do to prevent and to put a positive spin on things. For ex-
control occupational stress? ample, think of ways a stressful situ-
Both employers and employees can take ac- ation will help you become a better
tions to reduce stress. healthcare worker.
Improve time management or planning G, eds. The epidemic of health care worker injury.
skills through training your employer Boca Raton:FL CRC Press LLC, pp. 201213.
may provide [Davidhizar 1999]. Hurrell J, Murphy L [1992]. Psychological job stress.
In: Rom W, ed. Environmental and occupational
Perform relaxation exercises you learn medicine. 2nd ed. Boston, MA: Little and Brown,
in training your employer may provide pp 675.674.
[Davidhizar 1999]. Jarrell RB [1997]. Home care workers: injury preven-
Develop supportive relationships with tion through risk factor reduction. Occup Med:
coworkers and others outside of your State of the Art Reviews 12(4):757766.
Johansson JA [1995]. Psychosocial work factors,
work environment [Davidhizar 1999].
physical work load and associated musculoskel-
Stress management techniques really can etal symptoms among home care workers. Scand
lower your stress level. For example, nurses J Psychol 36:113129.
trained in relaxation techniques reported a Kendra MA, Weiker A, Simon S, Grant A, Shullick D
[1996]. Safety concerns affecting delivery of home
significant increase in their ability to cope
health care. Public Health Nurs 13(2):8389.
with stress at work [Murphy 1983].
Kennedy-Malone L [1996]. The stay or stray phe-
nomena. Home Healthc Nurse 2:103107.
5.4 Resources Murphy LR [1983]. A comparison of relaxation meth-
ods for reducing stress in nursing personnel. Hum
NIOSH. Stress topic page [www.cdc.gov/niosh/
Factors 25:431440.
topics/stress/]. Neysmith SM, Aronson J [1997]. Working conditions
in home care: Negotiating race and class boundaries
5.5 References in gendered work. Int J Health Serv 27(3):479499.
NIOSH [1999]. Stress...at work. Cincinnati, OH: U.S.
BLS [2008]. Occupational outlook handbook 2008
2009 Washington, DC: U.S. Department of Labor, Department of Health and Human Services, Cen-
Bureau of Labor Statistics [www.bls.gov/oco]. ters for Disease Control and Prevention, Nation-
Brulin C, Gerdle B, Granlund B, Hoog J, Knutson A, al Institute for Occupational Safety and Health.
Sundelin G [1998a]. Physical and psychosocial DHHS (NIOSH) Publication No. 99101.
work-related risk factors associated with muscu- Prager SB [1996]. The vagaries of home health care: a
loskeletal symptoms among home care personnel. critical review of the literature. J Long Term Home
Scand J Carin Sci 12:104110. Health Care 15(1):1929.
Brulin C, Goine H, Edlund C, Knutsson A [1998b]. Sauter S, Swanson N [1996]. An ecological model
Prevalence of long-term sick leave among female
of musculoskeletal disorders in office work. In:
home care personnel in northern Sweden. J Occup
Moon S, Sauter S, eds. Psychosocial factors and
Rehabil 8(2):103111.
Davidhizar R [1999]. Let stress make younot break musculoskeletal disorders in office work. New
you. Home Healthc Nurse 7(10):643650. York: Taylor & Francis, pp. 321.
El-Askari E, DeBaun B [1999]. The occupational haz- Stonerock C [1997]. Home health aides: home cares
ards of home health care. In: Charney W, Fragala endangered species. Home Care Provid 2(1):1517.
33
6 Violence
become out of control in the home than in permanent physical disability to psychologi-
the hospital setting. Chaotic family relation- cal trauma. Violence can even lead to death:
ships, poor resources or lack thereof, poor five home healthcare workers lost their lives
hygiene, and presence of animals all may in 2006 because of assaults and violent acts
increase risk of violence directed at or in the [BLS 2007b].
vicinity of the home healthcare worker.
Violence may also have undesirable organi-
Verbal abuse is a form of workplace violence zational outcomes:
and is a source of workplace stress. Verbal
Low worker morale
abuse may come from the patient, family
members, or people in the community. Ver- Increased job stress
bal abuse may be as subtle as constantly re- Increased worker turnover
questing that the home healthcare worker Reduced trust of employer and coworkers
perform duties out of the scope of her or his
Violence or safety concerns may adversely af-
job (such as cleaning) or complaining about
fect the quality of patient care. If home health-
their job performance or appearance.
care workers do not feel safe and limit the
Home healthcare workers dont always re- length of time of the visits or reduce the fre-
port to their employer when they meet with quency of visits, patient assessment and edu-
violence while at work. Therefore, the true cation will decrease. Staff may be fearful and
extent of violence in the home healthcare refuse to provide services in high crime areas.
industry is unknown [Lanza and Campbell All these factors may affect patient outcomes
1991]. The following are reasons why vio- [Kendra et al. 1996; Brillhart et al. 2004].
lence is often not reported:
There is no consistent definition of vio- 6.5 How can I prevent and control
lence or standardized reporting proce- violence in a patients home?
dures.
In its document Guidelines for Preventing Work-
Workers fear accusations of incompe- place Violence for Healthcare and Social Service
tence, or they think their employer might Workers, OSHA [2004] encourages employ-
assume that they were the cause of the ers to establish violence prevention pro-
violence. grams and to track their progress in reduc-
Workers may believe that dealing with ing work-related assaults. At a minimum, a
violent behavior is part of the job. violence prevention program should create a
Workers may be embarrassed and hesi- clear policy of zero tolerance for workplace
tant to report violent behavior. violence, verbal and nonverbal threats and
related actions.
6.4 What are some effects of this
violence? 6.5.1 Recommendations for Employers
The effects of violence can range from minor Develop a standard definition of work-
to serious physical injuries to temporary or place violence.
Create a zero tolerance policy for work- Obtain consultation in the case
place violence. of patients with psychiatric
Ask employees to report each incident, illnesses for an assessment of the
even if they think it wont happen again potential for violent behavior.
or it might not be serious. Have a social worker evaluate the
Develop a written plan for ensuring family and home situation.
personal safety, reporting violence, and Provide security or police support
calling the police. if needed [Kendra et al. 1996;
Conduct training on the workplace vio- Jarrell 1997].
lence plan when the employee is hired Keep close track of staff members
and annually thereafter. schedules.
Let workers know about the risks of In the case of an unacceptable home en-
their assignments and how to assess vironment, advise the patient on work-
the safety of their work environment ing with social service agencies, the local
and its surroundings. police department, or family members
Train employees to recognize verbal abuse. and neighbors to make the home less
Train employees to identify different hazardous so care can continue.
types of illegal drugs and drug para- Provide cell phones to all staff on duty.
phernalia. Reports of surveys and focus groups indi-
Train employees to recognize the signs cate that home healthcare workers con-
and body language associated with vio- sider cell phones to be lifelines [NIOSH
lent assault and how to manage or pre- 1999].
vent violent behavior, such as verbal Consider other equipment, such as
de-escalation techniques, management employer-supplied vehicles, emergency
of angry patients, recognizing and pro- alarms, two-way radios, and person-
tecting themselves from gangs and gang al bright flashlights to enhance safety
behavior. [NIOSH 1999; Fazzone et al. 2000].
Investigate all reports of a dangerous work Establish a no-weapons policy in patient
environment and of violent assault. homes.
Analyze reports of violent assault, and If such a policy is not required, request
use them for revising safety procedures. at a minimum that, before service is
Do not place workers in assignments provided, all weapons be disabled, re-
that compromise safety. Before initiat- moved from the area where care is pro-
ing each home health service, consider vided, and stored in a secure location.
the following steps:
Check with the local police 6.5.2 Recommendation for Workers
station about the safety of the If possible, visits in high-crime areas should
location. be scheduled during daylight hours.
39
7 Other Hazards
In the event of a pandemic, such as pan- to contact social services to help the
flu, reinforce your infection-control plan patient and make it possible to work
and enact a pandemic influenza plan. there.
See www.flu.gov for a Home Healthcare
Services Pandemic Influenza Planning 7.2.3 Home temperature
Checklist. The home healthcare worker may discov-
Consult the Centers for Disease Control er temperature extremes in the homes.
and Prevention (CDC), OSHA, and the
7.2.3.1 Recommendation for employers
state and local health departments to
prepare the pandemic influenza plan. T
rain employees about acceptable tem-
perature ranges and what they should
7.2.1.2 Recommendations for workers do if the home they visit is extremely
Follow your employers infection-control cold or warm.
plan.
7.2.3.2 Recommendations for workers
Use appropriate personal protective equip-
ment, including medical exam gloves and If youre concerned about the home be-
respiratory protection, when necessary. ing too cold and you cannot change the
thermostat, ask your employer to con-
Train patients, family members and
home visitors on proper cough etiquette, tact social service agencies to help the
hand hygiene, and social distancing. patient. Local resources may be avail-
able to help pay heating bills.
7.2.2 Animals I f a home is uncomfortably warm, open
In focus groups, several workers were con- the windows, use fans, and if necessary,
cerned about being bitten or otherwise in- apply cool compresses. Drink plenty of
jured by unrestrained animals [NIOSH water. If you believe the patient is at
1999]. Brillhart et al. [2004] reported a home risk from the heat, ask your employer
healthcare worker found a snake wrapped to contact social service agencies to
around an I.V. pole. help the patient.
7.2.2.1 Recommendation for employers
7.2.4 Hygiene
M
ake restraint of animals a condition
of giving home healthcare. Hygiene may be a concern of home health-
care workers. Unsanitary homes may harbor
7.2.2.2 Recommendations for workers pests including rodents, lice, scabies, or ter-
Wait outside until the pet is restrained. mites.
If you see fleas or other pests, discuss
appropriate control measures with the 7.2.4.1 Recommendation for employers
patient and contact your supervisor. Train employees about proper home hygiene
I f the patient isnt receptive to pest and what they should do if the home they
control measures, ask your employer visit is unsanitary.
7.2.4.2 Recommendations for workers icy pavement, wet floors, or wet carpeting.
If a home is unsanitary, consider using Loose area rugs and other floor coverings
clean pads with plastic on one side to can also be hazardous for workers and for
set down under equipment and sup- patients. The rate of lost-work days from in-
plies [Brillhart et al. 2004]. juries caused by floors, walkways, or ground
surfaces for home healthcare workers in 2007
Take in only the necessary equipment
was 39.9, per 10,000 workers [BLS 2008a].
and supplies so potential pests infest
fewer things.
7.2.6.1 Recommendation for employers
Avoid setting things such as purses and
bags on a carpeted floor. Train workers about fall protection and
steps they can take to identify and re-
Use non-latex disposable gloves and
duce fall hazards for both themselves
hand sanitizer.
and the patient.
partment of Labor, Bureau of Labor Statistics,[www. U.S. Government Printing Office, Office of the
bls.gov/iif/oshwc/osh/case/ostb1950.txt]. Federal Register.
Brillhart B, Kruse B, Heard L [2004]. Safety concerns Parsons K, Galinsky T, Waters T [2006]. Suggestions
for rehabilitation nurses in home care. Rehabil for preventing musculoskeletal disorders in home
Nurs 29(6):227229. health care workers Part 1. Home Healthc Nurse
CDC (Centers for Disease Control and Prevention) 24(3):159164.
[2005]. Guidelines for preventing the transmis- NIOSH [1999]. The Answer Group. NIOSH: home
sion of Mycobacterium tuberculosis in health care
healthcare workers. Written summary and video-
settings. MMWR 54(RR17).
tapes of focus group meetings of home healthcare
CDC [2007]. Guideline for Isolation Precautions:
workers (June 13 and July 7, 1999) and Chicago,
Preventing Transmission of Infectious Agents
Illinois (June 28, 1999). Cincinnati, OH: U.S. De-
in Healthcare Settings. By Siegel JD, Rhinehart
E, Jackson M, Chiarello L, the Healthcare In- partment of Health and Human Services, Centers
fection Control Practices Advisory Committee. for Disease Control and Prevention, National In-
Cincinnati, OH: U.S. Department of Health and stitute for Occupational Safety and Health.
Human Services, Centers for Disease Control Wurtz R, Lee C, Lama J, Kuharik J [1996]. A new
andPrevention,[www.cdc.gov/ncidod/dhqp/ class of close contacts: home health care workers
gl_isolation.html]. and occupational exposure to tuberculosis. Home
CFR. Code of Federal Regulations. Washington, DC: Health Care Manage Prac 8(2):2331.
The Bureau of Labor Statistics has project- of water, severe weather, or a response to a
ed home healthcare work to be the fastest chemical spill or act of terrorism. The large
growing occupation through 2016. Home amount of driving from home to home ex-
healthcare workers, including home health- poses the home healthcare worker to risks of
care aides, nurses, physical therapists, occu- vehicular injury or fatality.
pational therapists, speech therapists, ther-
apy aides, social workers, and hospice care Although the chapters in this guidance book
workers, face unique hazards delivering ser- outline specific recommendations for em-
vices in patients homes and in various di- ployers and workers to improve their safety,
it is important to note that the foundation of
verse communities. Persons other than the
any good safety program is a strong manage-
patient who are residing or visiting in the
ment commitment to the safety program.A
patients home may be a risk to the worker.
safety committee should be formed and mem-
Home healthcare workers are susceptible to
bers should represent the cross-section of em-
injuries. These may result from overexertion
ployees. Employees should have a means of
due to transferring patients into and out of discussing their safety concerns and man-
bed or to assisting with patient walking or agement should have a means of providing
standing. Home healthcare workers may be information on the company safety plans and
exposed to bloodborne pathogens, needle- policies. Safety training on all the topics in
sticks, infectious agents, latex, stress, vio- this guidance book should be part of initial
lence occurring in the home or street, verbal and on-going annual training.
abuse, weapons, illegal drugs, and they may
encounter animals, temperature extremes, A summary checklist for use by the employ-
unsanitary conditions in the homes, lack er and worker is provided in Section 8.1.
47
8 Conclusions
Employer YES NO
Workers YES NO
Does your initial and annual training include information on the following?*
Workers YES NO
Do you wear sturdy, low heeled, slip-resistant shoes?
Do you have an accurate map or global positioning system (GPS) to locate the
home?
Do you observe your surroundings and park in well lit areas, away from visual
obstructions (for example, large bushes someone could hide behind)?
Is your car serviced regularly?
Do you wear your seatbelt?
Do you avoid talking on a cell phone while driving?
*This suggested training list is not meant to be a substitute for regulatory training requirements.
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