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Goals What it means Metric to measure success Target

100% Client Alignment


Strengthen client partnerships profitably
NPS NPS survey 55
High Level Operational Discipline

Deliver project within the defined billed FTEs for the


100% of projects to be
Project Delivery within budget project on FMS. Maximum 10% extra capacity can
completed within budget
be allocated.

1) 100% of Project plans to be on FMS


2) 100% of Project charter to be on FMS 100% of projects which are
Build the best performing analytics team
Adoption of FMS Project Management / Client Portal 3) Status report / 100% of QoS report should be continuing post 31st May 2016
in the world
generated from FMS to be on FMS
4) Usage of issue tracker

Readily skilled in the areas where Fractal wants


to be skilled

10 Credits (minimum 3 as
Performance / Learning Credits FAA report on Learning Credits achieved
facilitator credits)

Be flexible and responsive to emerging needs of


the organisation
Increase visibility and scalability

Team Specific
Alignment to People Principles and Core Values
Goal achievement
Weights Ex: 80%, 90%, Comments Actual Achievement
100%, 110%

40%
40% 97% V.Good 38.80%
20%

10% 100% V.Good 10.00%

10% 100% V.Good 10.00%

20%

20% 50% Good 10.00%

Focus on
20% 75% Impactful 15.00%
communication

100% 83.80%

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