PATRICIA ANN KIKUKO (KIKO) HARVEY

kikoharvey@gmail.com | 770-361-6702 | https://www.linkedin.com/in/kikoharvey

CHIEF RISK, AUDIT AND COMPLIANCE EXECUTIVE

SUMMARY AND COMPETENCIES
Chief risk executive who combines world-class technical expertise, strategic and operational leadership,
passion, ethics, humility, project management and relationship-building to deliver service excellence in Risk,
Audit, Information Security, and Compliance. Seeking opportunity to leverage cross-industry experience in
areas of risk, audit, and corporate governance.
RISK & INTERNAL AUDIT LEADERSHIP COMPLIANCE & INTEGRITY
Assesses Risk Exposure Leads Change & Merger Integration Models Ethics & Integrity
Sets Risk Management Strategy Provides Cross-Industry Experience Develops Controls & Metrics
Communicates Effectively with Board Builds Stakeholder Relationships Directs Sensitive Investigations
Leads Global Functions Hires & Develops Top Talent Improves Processes & Procedures
Secures Information Systems Drives Service Excellence Maintains Confidentiality
Coordinates Risk Activities Fosters Cross-Functional Collaboration Evaluates Regulatory Compliance

KEY ACCOMPLISHMENTS
Launched Deltas Enterprise Risk Management activity and developed the airlines current ERM framework and
risk assurance strategy.
Set strategy for Deltas cybersecurity audit practice, which included a broad range of audits to comply with PCI
Standards, Deltas Information Security Policy and Standards, Privacy Standards, and third party risk.
After the merger with Northwest Airlines, transformed Deltas Corporate Audit function from a fully outsourced
to a co-sourced model, capturing millions of dollars of synergy savings annually.
Founded and led Starbucks first global audit function, with dual responsibility for Sarbanes-Oxley project
management and compliance. Implemented the requirements of the Sarbanes-Oxley Act.
Expanded expertise in finance, accounting, internal audit, ERP systems, governance, risk and compliance
through roles with increasing responsibility in public accounting, QSR, beverage, retail, and airline industries.
EXPERIENCE
DELTA AIR LINES, INC., ATLANTA, GA MARCH 2009 SEPTEMBER 2016
Vice President, Corporate Audit and Enterprise Risk Management
Built and provided strategic leadership of the worldwide corporate audit and ERM activities for one of the
worlds largest airlines. Reported functionally to the Audit Committee and administratively to the CFO. Advised
and supported Delta leadership in managing risk and developing control enhancements to improve operating
efficiency and drive profits. Created and presented internal audit, ERM, and Sarbanes-Oxley status reports at
Audit Committee and Board of Director meetings. Served as a voting member of Deltas Benefit Funds Investment
Committee (BFIC), and was the executive sponsor of Deltas Asia Pacific Employee Network (APEN). Active
member of Executive Steering Committees for several large system implementations.
Led a high performing team of co-sourced audit professionals in completing a wide variety of financial, technology
and operational audits of controls, policies, and business processes. Annually completed and issued 60-75 audits
across a broad range of risk areas and led finance-focused investigations related to policy compliance and fraud.
Focused substantial audit efforts on information security, privacy, and third party risk (including cloud security).
Collaborated with business leaders to provide operational recommendations and control enhancements. Key
opportunities were identified in the areas of disaster preparedness, aircraft and engine warranty recovery, baggage
fee performance, fare override prevention and fraud recovery projects. Recommendations by Corporate Audit were
expected to yield substantial annual profit improvement or cost recovery when fully implemented.
Founded and co-chaired the Delta Risk, Privacy and Compliance Council with senior and executive officers responsible
for Corporate Safety and Security, Compliance and Quality, Corporate Compliance, Enterprise Risk Management,
Corporate Audit, Information and Cybersecurity, Privacy, Insurance, Operations, and Human Resources. The DRPCC
evaluated risk at the enterprise level and coordinated risk assurance activities to avoid gaps or duplication of efforts.
STARBUCKS CORPORATION, SEATTLE, WA JANUARY 1998 MARCH 2009
Vice President, Internal Audit (January 2001 March 2009)
Founded the companys first global audit department reporting functionally to the Audit and Compliance
Committee and administratively to the CFO. Led Starbucks enterprise risk assessment activities. Co-chaired the
Enterprise Risk Council with the CFO and Chief Compliance Officer. Active participant on Starbucks Business
Ethics & Compliance Council. Led financial due diligence and integration efforts for multiple acquisitions,
both domestic and worldwide.
Implemented Sarbanes-Oxley Sections 404 and 302 requirements, including scoping decisions and execution of
testing.
Adopted a balanced scorecard to measure and manage department performance.
Owner of Starbucks Fraud Risk Assessment activities.
Led departments efforts in pre- and post-implementation reviews of significant Oracle ERP system changes.
Streamlined the Sarbanes-Oxley testing approach to significantly reduce internal costs and external audit fees.
Developed a business ethics course that was made mandatory for all members of Finance and Accounting.
Director, Retail Accounting (January 1998 December 2000)
Directed all retail accounting departments including sales audit, retail inventory, retail accounting, licensed
stores and other non-coffee retail ventures. This department provided accounting and reporting shared
services for all North American Retail locations comprising 85% of Starbucks revenue. Actively involved in
merger and acquisition due diligence, including the acquisitions of the Seattle Coffee Company (UK), Seattles
Best Coffee, and other non-coffee and tea retailers.
Developed accounting integration plans for purchases of domestic and international retail companies.
Restructured retail accounting department of 70 FTEs to improve decisions, staff development, and internal
communication.
Prepared and delivered presentations to field operations teams on inventory and cost of sales management.
Streamlined monthly accounting close processes for accounts payable, sales audit and comp-sales reporting,
inventory, and retail store reporting for the North American Retail Business Unit and licensed operations.

YUM BRANDS -TACO BELL CORP., IRVINE, CA JULY 1993 DECEMBER 1997
Director, Franchise Revenue and Planning
Created Taco Bells annual franchise operating plan and overhead budgets and provided monthly and quarterly
forecasts of franchise revenues and development fees. Responsible for financial reporting and analysis of
franchise operations and improving collection of royalty and advertising fees. Owner of the financial approval
process for franchisee new unit development and divestitures of Company restaurants. Held additional
positions of Manager, Taco Bell Express Accounting and Manager, Internal Audit prior to promotion to director.

PRICE WATERHOUSE, ORANGE COUNTY AND CENTURY CITY, CA JULY 1985 JULY 1993
Senior Audit Manager
Planned and executed financial audits of public and privately held global corporations in consumer products,
travel and recreation, healthcare and medical devices, pharmaceutical, manufacturing and high technology
industries. Experienced in initial public offerings, leveraged buy-outs, SEC reporting, and due-diligence related
to mergers and acquisitions. Received early promotions to manager and senior manager while at the firm.

EDUCATION AND LICENSES

Chartered Global Management Accountant (CGMA), American Institute of CPAs, 2014 Present
Certification in Risk Management Assurance (CRMA), Institute of Internal Auditors, 2012 - Present
Certified Public Accountant (CPA), State of California, 1987 - Present
University of Southern California, Master of Accounting 1984 - 1985
University of Southern California, Bachelor of Science - Accounting 1980 - 1985
 PROFESSIONAL INVOLVEMENT
2007 - Institute of Internal Member, Board of Governors, Atlanta Chapter (joined in 2013).
present Auditors Chapter Level Succession Planning Committee, Atlanta Chapter
Member, Board of Governors, Puget Sound Chapter (2007 - 2009).
2007 - 2012 Institute of Internal Member of the Advocacy Advisory Board that advises the IIA on
Auditors National Level the implementation of its global advocacy strategy.
Member of the Professional Issues Committee responsible for
authoring and editing the IIAs Professional Practice Guides and
Practice Advisories.
2012 - Atlanta Risk Council Founding member. Members include ERM professionals and CAEs
present with ERM responsibilities for the 10 largest companies in Georgia.
2012 - 2015 ERM Advisory Board NC Charter member serving to advise the faculty of North Carolina
State University State Universitys graduate and undergraduate ERM programs.
2010 - 2012 PCAOB Standing Advisory One of 33 members nominated and selected for a two-year term.
Group The SAG was formed in 2003 to advise the Public Company Audit
Oversight Board (PCAOB) in carrying out its standard-setting
responsibilities.

ARTICLES, PUBLICATIONS AND RECOGNITION

Jun 2016 Protivitis Internal Auditing Profiled as Deltas Chief Audit Executive in annual international
Around the World best-practices journal (Volume XII Perspectives from Women in
Publication Audit Leadership Roles How Technology Is Impacting Internal
Audit Functions).
Dec 2015 Internal Auditor Magazine Profiled in the Eye on Business article. Discussed hiring and
retaining internal talent.
2012 National Georgia Diversity Nominated and recognized as one of Most Powerful and
Council Influential Women in Georgia at the annual breakfast of the
National Georgia Diversity Council.
2012 Whos Who in Asian Received the Profiles in Leadership award at the annual WWAAC
American Communities televised awards program.
2011 Treasury and Risk Magazine Named one of the 100 Most Influential People in Finance in
2011.

RECENT CHARITABLE AND NON-PROFIT BOARD ACTIVITIES

2014 - 2015 American Heart Association Member, Business Operations Committee of the Greater
Southeast Region.
2013 - 2016 American Heart Association Chairperson for the Go Red for Women Annual Fundraising
Go Red for Women Luncheon, Atlanta, GA in 2014.
Campaign Member of the Go Red for Women Executive Board, Atlanta, GA.
2013 - Womens Club of the Executive Board Member and charity sponsor.
Present Sugarloaf Country Club Raises over $150k annually to support 4-5 local charities selected
Charities Organization annually by the membership.
(WCSCC Charities, Inc.) Co-chaired the annual charity golf tournament and the Turkey
Trot 5K race.
Procured items and coordinated the annual Birdies for the Brave
silent and live auctions, raising over $75k for charitable causes.
2009 - 2014 Finance Committee Member, Camp Twin Lakes is a non-profit charitable organization that
Camp Twin Lakes provides outdoor camp opportunities for children with serious
illnesses and life challenges to ensure they experience the joys of
childhood and grow their confidence and capabilities.