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Informatie over
Customer Relationship Management (CRM) Versie: 0.4
Teksten van INGANG
Statusschema' gebruikerstatus statusobject CRMD_ORDERADM_H- Entiteit Relatie Diagram (ERD) Datum: 27-10-2003
s GUID = Opportunity
TJ30T CRM_JSTO CRMD_ORDERADM_H- CRMD_ORDERADM_H-GUID =
TJ20 CRMC_PROC_TYPE
CRM_JSTO-OBJNR GUID = [GUID] CRMD_OPPORT_H Prioriteiten met Auteur: A.K. (Alwin) van de Put
- STSMA - OBJNR CRMD_ACTIVITY_I-GUID
- STSMA Transactiesoort - GUID omschrijving Sector: Industry
- ESTAT BU: ERP
- SPRAS - PROCESS_TYPE SCPRIOT
CRMD_ORDERADM_H-GUID =
Activiteit - PRIORITY
CRMD_ACTIVITY_I-GUID CRMD_ACTIVITY_H - LANGU
Zakelijke transactie (05) - GUID STXD SAPscript
Status per
Systeemstatussen CRMD_ORDERADM_H teksbestand header
object CRMD_ORDERADM_H-GUID =
TJ02T CRMD_ORDERADM_H- - GUID STXH
CRM_JEST STXH-TDNAME
- ISTAT GUID = TDOBJECT ='CRM_ORDERH' - TDOBJECT
- OBJNR CRMD_ORDER_INDEX-
- SPRAS CRM_JEST-OBJNR - TDNAME
- STAT CRM_JEST-INACT = ' ' OBJECT_TYPE = 'BUS2000120'
(=Reclamatie) CRMD_ORDERADM_H-GUID = CRMD_ORDERADM_I-GUID = - TDID
Wijzigingsdocumenten 'BUS2000125' (=Taak) CRMD_ORDERADM_I-HEADER Positie zakelijke transactie (06) STXH-TDNAME - TDSPRAS
TDOBJECT ='CRM_ORDERI'
systeem-/gebruikersstatus (JEST) Partners van transactie van type transactie CRMD_ORDERADM_I
CRMD_ORDERADM_H-GUID = OBJECT_ID (transactiesleutel)
CRM_JCDS CRMD_ORDERADM_H-GUID =
- GUID
CRMD_ORDER_INDEX-HEADER
- OBJNR CRMD_LINK-GUID-HI CRMD_BRELVONAE
- STAT CRMD_ORDER_INDEX-ITEM=??? Extra attributen objectkoppeling
CRMD_LINK-GUID_SET = '06' CRMD_ORDERADM_I-GUID =
- CHGNR CRMD_ORDER_INDEX-OBJECT_TYPE =
CRMD_PRODUCT_I-GUID VONA
'BUS2000120' (=Reclamatie)
'BUS2000125' (=Taak) _ORDERADM_I --> _LINK: - RELATIONID
Indeling positie zakelijke
CRMD_ORDERADM_H-GUID = CRMD_LINK-OBJTYPE_SET = (bijv. '11' = - POSNO
Indextabel one-order- CRMD_LINK-GUID-HI Sales, enz..)
transactie
document CRMD_LINK-GUID_SET = '05' CRMD_SCHEDLIN
CRMD_ORDER_INDEX CRMD_ORDERADM_INDEX-GUID = Transactiepsotie - product - GUID
CRMD_BRELVONAE-RELATIONID =
- GUID CRMD_LINK-GUID-HI CRMD_PRODUCT_I CRMD_BINREL-RELATIONID
CRMD_LINK-GUID_SET = '??' - GUID
Transactie - set - link
Partners van transactie van type taak CRMD_LINK SSRELROLES-ROLEID =
CRMD_ORDER_INDEX- CRMD_ORDERADM_H-GUID = - GUID_HI SRRELROLES CRMD_BINREL-ROLE_A CRMD_BINREL
PARTNER_NO = CRMD_ORDER_INDEX-ITEM CRMD_ORDERADM_H-GUID =
- GUID_SET SSRELROLES-OBJKEY Objectrelatieservice: rollen Koppelingen tussen CRM-
BUT000-PARTNER
CRMD_ORDER_INDEX-OBJECT_TYPE = - OBJKEY applicatie-objecten
'BUS2000125' (=Taak) - OBJTYPE (vb 'BUS2000120') SSRELROLES-ROLEID = - ROLE_A
CRMD_BINREL-ROLE_B
- LOGSYS (vb. leeg) - ROLE_B
- ROLETYPE (vb. 'NACHFOLGER' /
'VORGAENGER' / 'OOBJ') CRMD_LINK-OBJTYPE_HI =
CRMC_OBJECTS-TYPE

CRMD_LINK-OBJTYPE_SET Zakelijke transactie-

CRMD_LINK-GUID_SET =
CRMD_PARTNER-GUID
(CRMD_LINK-OBJTYPE_SET = '07')
_PARTNER --> _LINK:
CRMD_LINK-GUID_SET = '05'
= deelobjecttype
CRMC_OBJECTS-TYPE
CRMC_OBJECTS
- NAME
CRMD_LINK-GUID_SET = CRMD_LINK-GUID_SET = CRMD_LINK-GUID_SET = CRMD_LINK-GUID_SET =
CRMD_SALES-GUID CRMD_SRV_OSSET-GUID_SET CRMD_SRV_OSSET-GUID_SET *-APPL_GUID
(CRMD_LINK-OBJTYPE_SET = '11') (CRMD_LINK-OBJTYPE_SET = '29') (CRMD_LINK-OBJTYPE_SET = '21')
(CRMD_LINK-OBJTYPE_SET = '30')
_SALES--> _LINK: CRMD_LINK-GUID_SET =
CRMD_LINK-GUID_SET = '05' of '06' CRMD_LINK-GUID_SET = WFF_DATA_PHIO-LOIO_ID
<<DB-TABEL>>-GUID
CRMD_LINK-OBJTYPE_SET = <<_SET>>' (CRMD_LINK-OBJTYPE_SET = '58')

Partner (07)
CRMD_PARTNER Zakelijke transactie verkoopset (11) Statuscode referentie-object (29) Set van organisatiegegevens (21) Gegenereerde _HI _SET DB-TABEL NAME WFF_DATA_PHIO
- PARTNER_GUID Gebruikersspecifieke Opslag voor
CRMD_SALES CRMD_SRV_OSSET CRMD_ORGMAN afspraken afspraken (30) afzonderlijke 05 02 PAYPLAN SDOK:instances van
fysieke informatie-
- GUID - GUID - GUID (regelmatige of (Standaard SAP afspraken (30) 05, 06 07 CRMD_PARTNER PARTNER objecten
View: CRMV_LINKPARTNER
groepsafspraken) termijnprofiel) (Gecustomize-de 05, 06 09 PRICING - PHIO_ID
(PO_DATE_SOLD = ref. datum) (via CRMD_LINK gelinked aan (30) SCAPPT termijnprofielen) 05, 06 11 CRMD_SALES SALES
Opmerking:
CRMD_PARTNER-PARTNER_NO = CRMD_SRV_OSSET-GUID = CMRD_ORDER_INDEX)
CRMD_SRV_OSSET-GUID = (??) - SC_OWNER SCAPPTSEG 05, 06 12 SHIPPING PH_CLASS =
BUT000-PARTNER_GUID CRMD_SRV_SUBJECT-GUID_REF 05, 06 21 CRMD_ORGMAN ORGMAN
CRMD_SRV_REFOBJ-GUID_REF SCGENAPPT - APPT_GUID - APPT_GUID 'WFF_DATA_P' = WWF
- GENAPPT_ID 05, 06 29 CRMD_SRV_OSSET SERVICE_OS Data: Physical Info Object
Let op! Datatype verschil tussen for Repository in Folder
PARTNER_NO en PARTNER_GUID Filter: 05, 06 30 *APPT* APPOINTMENT
- GENAPPT_ID (= - TST_FROM (Vanaf 05, 06 42 CANCEL
Statuscode Opmerking: space) Datum + tijd_ 05 46 BILLING
CRMD_SRV_REFOBJ CRMD_SRV_SUBJECT Wordt bijna niet - APPT_TYPE 05 58 WFF_DATA_PHIO SURVEY
- GUID - GUID gebruikt bij TPG. APPT_TYPE = ( termijn/afpsraaksoo
'ORDERACTUAL' of rt)
ZP: Algemene gegevens 'ORDERPLANNED'
CRMD_SRV_SUBJECT-KATALOGART
BUT000 QPCD FM:
Code-teksten CRMD_SRV_SUBJECT-CODEGRUPPE
- PARTNER Controlecatalogus codes CRMD_SRV_SUBJECT-CODE = Opmerking: Wordt APPT_EXTRACT_B
(uitleg teksten)
(uitleg) QPCD-KATALOGART vooralsnog bij TPG Y_OBJECT
QPCT QPCD-CODEGRUPPE
- KATALOGART voornamelijk voor
QPCD-CODE
- CODEGRUPPE standaard
Zie ERD - CODE termijnprofielen Legenda:
adres gebruikt. 1 op n relatie
DATABASE RELATIE relatievelden
TIMECUEV SCAPPTSEG-APPT_TYPE =
Symbolic name for event TIMECUEV-NAME_EVENT Database tabelomschrijving Database tabel
SCAPPTSEG-APPT_TYPE = Database tabelnaam
- NAME_EVENT SCAPPTTYPE SCAPPTTYPE-APPT_TYPE
Afspraaksoort
- APPT_TYPE CRMC_* --> Customizing tabellen
SCAPTTXT
SCAPPTSEG-APPT_TYPE =
Omschrijving van SCAPTXT-APPTTYPE
afspraaksoort
- APPT_TYPE
- LANGU

348270613.xls
 CRMC_PROC_TYPE- CRMC_PROC_TYPE_T
PROCESS_TYPE =
CRMC_PROC_TYPE_T-
Transactiesoorten: teksten
PROCESS_TYPE - PROCESS_TYPE
- LANGU

COMC_TEXT_P-OBJECT
CRMC_PROC_TYPE- COMC_TEXT_P COMC_TEXT_P-
TEXT_PROCEDURE = TEXTPROCEDURE =
COMC_TEXT_P- Tekstschema COMC_TEXT_P_T
COMC_TEXT_P_T-OBJECT
TEXTPROCEDURE - OBJECT COMC_TEXT_P_T-
- TEXTPROCEDURE TEXTPROCEDURE

CRMC_ORGPROF
CRMC_PROC_TYPE- CRM ORGMAN: profiel
ORG_PROFFILID = CRMC_ORGPROF-ORGPROFILID
CRMC_ORGPROF- organisatiegegevens = CRMC_ORGPROFT
ORG_PROFILID - ORG_PROFILID CRMC_ORGPROFT-
- SCENARIO ORGPROFILID

CRMC_PARTNER_PDD-
CRMC_PROC_TYPE- CRMC_PARTNER_PDD DETERM_PROC =
PART_DETERM_PROC= Tabel metgedefinieerde CRMC_PARTNER_PDT
CRMC_PARTNER_PDD- CRMC_PARTNER_PDT-
CRMC_PROC_TYPE DETERM_PROC partnerschema's DTERM_PROC
Transactiesoort - DETERM_PROC
- PROCESS_TYPE

CRMC_PROC_TYPE- CRMC_PROC_TYPE- CRMC_PROC_TYPE- CRMC_PROC_TYPE- CRMC_PROC_TYPE- CRMC_PROC_TYPE-

USER_STAT_PROC = OBJECT_TYPE = ... TIMEPROFILE = ACTIONPROFILE = ... CANCPROC = COND_GROUP_NAME =
TJ20-STSMA TIMEPF-PROFILE CRMC_CANCPROC- /SAPCND/GROUP-
CANCPROC GROUPNAME

TIMEPF CRMC_CANCPROC /SAPCND/GROUP

TJ20 CRMC_SUBOB_CAT PPFTCONDE
Context profile for a time Opzegschema Groepen van conditietabllen
Statusschema's Objecttype zakelijke PPF: Context in customizing
function - CANCPROC en -soorten
= STSMA transactie - NAME
- PROFILE - GROUPNAME
- (vb. BUS2000120)
 ZP-relaties/ZP-rolbepalingen: Internationale versie
algemene gegevens van adressen Personen (centraal
BUT000-PARTNER =
BUT050-PARTNER1 BUT050 TSADV adressenbeheer)
- RELNR - NATION ADRP
- PERSNUMBER Telefoonnummers (centraal
- PARTNER1
- DATE_FROM adressenbeheer) ADR3
BUT000-PARTNER =
- PARTNER2
- NATION ADR2 -
BUT050-PARTNER2 - DATE_TO
- ADDRNUMBER
ZP: Algemene NAME_TEXT - PERSNUMBER
gegevens (gebruikersnaam) - DATE_FROM
BUT000 - CONSNUMBER
- PARTNER
BUT000-PARTNER = Adressen (centraal
BUT020-PARTNER ZP: adressen adressenbeheer)
BUT020 ADRC
- PARTNER - ADDRNUMBER
- ADDRNUMBER SMTP-nummers (centraal
- DATE_FROM ADRT
adressenbeheer)
- NATION -
ADR6
Medewerker die het laatst - ADDRNUMBER
de partner heeft gewijzigd - PERSNUMBER
BUT000-CHUSR = Toewijzing gebruikersnaam USR21-PERSNUMBER =
USER21-UNAME aan adreskey ADRP-PERSNUMBER - DATE_FROM
USR21 - CONSNUMBER
- UNAME
(PERSNUMBER
BUT001 ADDRNUMBER)
Tekst bij adressen (centraal
BNAME = gebruikers ID adressenbeheer)
ADRCT
- - ADDRNUMBER
- DATE_FROM
- NATION
BUT021 - LANGU
Zakenpartner
BUT000-PARTNER = Gebruiker
HRP1001-SOBID USR21-UNAME =
HRP1001-SOBID
HRP1001 --> BUT000
HRP1001 -OTYPE = 'CP' (Centrale persoon)
ZP: relatie:
USR21 --> HRP1001 contactpersoonrelatie
HRP1001 -OBJID = (gevonden HRP1001-OBJID) HRP1001-OPTYPE = 'CP' (Centrale persoon)
HRP1001 -PLVAR = '01' HRP1001-RSIGN = 'B' (Topdown) BUT051
HRP1001 -RSIGN = 'B' HRP1001-ISTAT = '1' (Actief) - RELNR
HRP1001 -RELAT = '207'
HRP1001 -ISTAT = '1'
HRP1001-BEGINDA <= SY-DATUM - PARTNER1
HRP1001-EINDDA >= SY-DATUM - PARTNER2
HRP1001 -PRIOX = (INITIAL)
HRP1001 -BEGDA <= SY-DATUM HRP1001-RELAT = '208' (Identiek aan') - DATE_TO
HRP1001 -ENDDA >= SY-DATUM HRP1001-SUBTY = 'B208' Idientiek aan)
HRP1001-SCLAS = 'US' (Gebruiker)

Databasetabel van Databasetabel van

infotype 1001 infotype 1001
HRP1000 HRP1001
- - OTYPE
- OBJID
- PLVAR
- RSIGN
- RELAT
- ISTAT
Versie: 0.1 Survey
Datum: 13-11-2003
Entiteit Relatie Diagram (ERD)
Auteur: A.K. (Alwin) van de Put SDOK_PROP
Bedrijf: PinkRoccade WFF_DEF_PHPR-PROP_NAME SDOK: attributen van informatie-
Sector: Industry SDOK_PROP-PROP_NAME objecten
- PROP_NAME

WFF_DEF_PHPR WFF_DEF_PHRE WFF_DEF_PHF WFF_DEF_CONT1

WFF Definition: Attribute Physical WFF Definition: Incoming WFF Definition: Files for Physical KEn: tabel voor documentinhoud
WFF_DEF_CHKO Information Objects Relationship Physical Info Information Objects (import/export)
WFF Defnition: Check-Out Data - OBJECT_ID Objects - PHIO_ID - REL_ID
for Physical Info Object - PROP_NAME - REP1_ID - FILE_NUM - PHIO_ID
- PHIO_ID - PROP_INDEX - REIO_ID - SRTF2

WFF_DEF_PHIO-PHIO_ID WFF_DEF_PHIO-PHIO_ID WFF_DEF_PHIO-PHIO_ID WFF_DEF_PHIO-PHIO_ID

WWF_DEF_CHKO-PHIO_ID WW_DEF_PHPR-OBJECT_ID WW_DEF_PHPR-REP1_ID WW_DEF_PHF-PHIO_ID

WFF_DEF_PHIO-PHIO_ID
WW_DEF_CONT1-PHIO_ID
WFF_DEF_LOIO
WWF Definition: Instances of
Logical Information Objects WFF_DEF_PHIO
- LOIO_ID WFF_DEF_PHIO-LOIO_ID WFF Definition: Instances of
WW_DEF_LOIO-LOIO_ID Physical Information Objects
- PHIO_ID

WWF_DEF_LOIO-LO_CLASS = WWF_DEF_PHIO-STOR_CAT = WWF_DEF_PHIO-DOC_FORMAT = WWF_DEF_PHIO-PH_CLASS = WWF_DEF_CONT1-PH_CLASS =

SDOKLOCL-LO_CLASS SDKOSTCAE SDOKFORM-FILEFORMAT SDOKPHCL-PH_CLASS SDOKPHCL-PH_CLASS

SDOKLOCL SDOKSTCAE SDOKFORM SDOKPHCL

SDOK: klassen van logisch SDOK Category SDOK: formaten van fysieke SDOK: klassen van fysieke
informatie-objecten - STOR_CAT informatie-objecten informatie-objecten
- LO_CLASS - FILEFORMAT - PH_CLASS
Versie: 0.1
Datum: 13-11-2003

Auteur: A.K. (Alwin) van de Put

Bedrijf: PinkRoccade
Sector: Industry

WFF_DATA_PHRE WWF_DATA_CONT1 WFF_DATA_PHPR WFF_DATA_PHIO

SDOK: uitgaande relaties van KEn: tabel voor documentinhoud SDOK: attributen van fysieke SDOK: instances van fysiek
fysieke informatie-objecten (import/export) informatie-objecten informatie-objecten
- - - -

WFF_DATA_CHKO WFF_DATA_LOIO
SDOK: gegevens check-out van WFF Data: Instances of Logical
een fysiek informatie-objecten Information Objects
- -
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 SMW3_BDOC1
BDoc Message Store: Message Body
(classic part)
OBJKEY - RELID
OBJTYPE = - BDOC_ID
SSRELROLES-OBJKEY
SSRELROLES-OBJTYPE - SRTF2

SMW3_BDOC2
BDoc Message Store: Message Body
(extension part)
- RELID
- BDOC_ID
SRRELROLES - SRTF2
SMW3_BDOC Objectrelatieservice: rollen
BDoc Message Store: Header SMW3_BDOC-BDOC_ID = - OBJKEY
- BDOC_ID SRRELROLES-OBJKEY - OBJTYPE (vb 'MIDMESSAGE')
- LOGSYS (vb. leeg) SMOG_MAPTR
- ROLETYPE (vb. 'OBDOC') maps transaction to message structure
- SMOG_TRANS

SMW3_BDOC-BDOC_ID =
SMWT_TRC-OBJID

SSRELROLES-ROLEID = SSRELROLES-ROLEID =
CRMD_BINREL-ROLE_A CRMD_BINREL-ROLE_B
SMWT_TRC
middleware trace
- SMWT_OBJID
- SMWT_TIME
- SMWT_XGUID
CRMD_BINREL
- SMWT_DUMP
Koppelingen tussen CRM-applicatie-objecten
- ROLE_A
- ROLE_B

SMW0REL
Links between BDoc and application
object
- ROLE_A
- ROLE_B
ISU_CONNOBJ IBIN
CLIENT 035 MANDT 035
FRG GUID 3F794B5894E858D9E1000000912E63EF IN RECNO FtbYpPJeMDdX0000aIvZxm
TPLNR 100002005 INSTANCE 4491
OBJNR FrKCbTWKFoBX0000aIvZvm
IBASE 4490
IN OBJNR FtbYpfJeMDdX0000aIvZxm
OBJECTTYP 030
COMM_PR_FRG_REL
CLIENT 035
PRODUCT GUID 3F550C95D8143F22E1000000912E63E7
FRAGMENT TYPE 88EB0457FB03D5118BB8080006277F8D
FRAGMENT GUID 3F794B5894E858D9E1000000912E63EF IBIB
MANDT 035
IBASE 4490
IB GUID FtbYp9JeMDdX0000aIvZxm

COMM_PRODUCT
CLIENT 035
PRODUCT GUID 3F550C95D8143F22E1000000912E63E7
PRODUCT ID CO100002005 IBSP
MANDT 035
OBJECT FAMILY 0101 SP RECNO FtbYq9JeMDdX0000aIvZxm
SP INSTANCE 4492
INSTANCE 4491
DEVICEID CO 100002005

ADRC
CLIENT 035
ADDRNUMBER 151212 IBST
ADDR GROUP IB01 MANDT 035
ST RECNO FtbYqfJeMDdX0000aIvZxm
INSTANCE 4491
ROOT 4491
IBASE 4490

IBADDR
MANDT 035
RECNO 3F7962D494E858D9E1000000912E63EF
SEGMENT RECNO 3F7962CE94E858D9E1000000912E63EF
ADRNO 151212

IBINTX
MANDT 035
RECNO 3F7962CF94E858D9E1000000912E63EF
IN GUID 3F7962CE94E858D9E1000000912E63EF
DESCR Olympiaplein 43 / 7552 BL HENGELO OV
UCDES OLYMPIAPLEIN 43 / 7552 BL HENGELO OV