ORIENTATION

MANUAL
Welcome to South Africa


ROGERIO & DANIELA MELLO
CHEETAH REHABILITATION

Project manager & Contact: Kim Hiltrop: +27(0) 87 751 4001
Accommodation: Fera Fera Volunteer House
Address & Contact: Fera Fera Private Reserve

1. YOUR GROUND SUPPORT TEAM

You2Africa Toby Dixon: 076 205 5170
Studio B4. Danielle Bunn: 079 999 8831
Mainstream Shopping Centre Hout Bay Bernelle Strauss: 082 569 8139
Cape Town 7806 Leonard Jackson: 084 897 9769
South Africa. Charles Golding: 082 694 0797
Telephone +27 (0) 21 7907782 Nolan Faulman: 082 217 3878
Email bookings@you2africa.com
www.you2africa.com



2. OVERVIEW OF SOUTH AFRICA

Location Southern Tip of Africa
Population 60 Million
Languages 11 Official Languages and English is widely spoken
Local Food Braai/ BBQ, Fish, Curries
Water Tap Water is safe to drink
Money South African Rands ONLY currency accepted
Climate Summer (Nov to March) and Winter (April October)



3. YOUR ROLE AS A VOLUNTEER

1. Be a role Model
2. Be positive and Optimistic
3. Be Enthusiastic
4. Be Mindful and Helpful
5. Always have an Open Mind
6. Be Willing to Learn
7. Be a part of this cultural Exchange Experience
8. Always be Kind to Others and Yourself
9. Become a part of South Africa
10 Make the most of your time here VOLUNTEER / EXPLORE / LEARN


4. OVERVIEW OF PROJECT

The care and daily managing of endangered species and wildlife.
Interaction with Cheetahs
Gain an understanding of the daily running of a game reserve and its
challenges
Building new skills, relationship.
Personal growth.
Privilege to stay in an area where you will encounter interesting animals,
insects and reptiles and learn more about them.


The care and daily managing of endangered species and wildlife.

Interesting outings on Saturday free day
Shadowing of Pre-vets working with the vet on occasions and with the
resident vet nurse daily.

5. YOUR PROJECT CHEETAH REHABILITATION
Feracare wildlife centre was a little seed that started growing when Kim
Hiltrop was a young girl. Kim had a passion for animals from the start and
when the time was right she decided to move from Belgium to South
Africa to pursue her dream.

Kim spent a number of years gaining experience with various cat species
and wildlife until the opportunity arose to take over Ann van Dyks life
work, her private cheetah farm in the Waterberg area, there was not a
moment of doubt.
The property and a large selection of cheetahs was purchased and
Feracare wildlife centre was born!!


7. WORKING HOURS

Your normal day will be from early morning to late afternoon, as those
are our cats active hours. We prepare food at 7am and start feeding at
8am, feeding round is normally finished by 10am. This is when we start
cleaning up the meat room and start other activities. However with
animals you never know what emergencies might pop up, so these times
may vary.


8. ACCOMMODATION

Our volunteers are currently staying in our volunteer chalet, we are
however upgrading to a volunteer house as the number of volunteers is
growing. At both the chalet and volunteer house you will have a shared
bedroom, a shared bathroom, a living area and a kitchen area. The house
& chalet has free Wi-Fi, accessible after working hours and during the
weekends. There is a lapa for evening braais and a swimming pool to cool
off after a long hot day or for a quick plunge during your lunch hour.
The garden and lapa area is fenced off so no need to worry about the free
roaming wildlife.

Meals:

We provide you with 3 basic meals a day. Breakfast, a light lunch and
supper. The meals are accompanied with water, coffee, tea or juice.
However if you are a very fussy eater, like to snack during the day or
prefer to drink carbonated drinks, we suggest that you bring some extra
funds along to buy your supply in our shop. Our shop also stocks the
typical souvenirs so its always a good idea to bring some emergency
money.
If you have any dietary needs please remember to let us know in advance.
We are 60km out of town so shopping gets done once a week.

** A FEW TIPS TO REMEMBER IN A SHARED HOUSE:

1. Always remember to clean up after yourselves
2. Pick up and put away your clothes/ toiletries / shoes
3. Always switch off lights when leaving a room and ensure all taps are
closed
4. Be responsible with bath and shower times
5. No overnight visitors
6. Lock doors and windows behind you
7. Respect others in the house





















9. LOCAL ATTRACTIONS
1. Ziplining
2. Golfing
3. Hotsprings / Waterpark

11. SOUTH AFRICAN LAWS TO ADHERE TO

1. You can only drive from the age of 18 with a valid drivers license
2. Its illegal to talk on your cell/ mobile phone while driving
3. Its illegal not to wear a seatbelt as a driver and as a passenger
4. Under 18s may not drink or buy alcohol
5. Drinking Alcohol in a Public Space is illegal (this includes drinking on
the beach)
6. Its legal to smoke in public places but many shopping malls and
restaurants have no-smoking policies. You may not smoke in busses
or trains
7. Its illegal to carry, buy or use drugs, including marijuana
8. The age of sexual consent is 16 and 40% of the population are HIV
Positi





12. SAFETY AND SECURITY

1. Be aware of your surroundings at all times
2. Know where you are going
3. Keep emergency numbers saved on your phone
4. Do not look like a tourist
5. Be cautious after dark
6. Do not flash your Cash
7. When approached by street kids or homeless people never give
them cash or open your bag to get cash
8. Do not wear expensive looking jewelry or watched or have your
phone as a visible target


9. Sling your bag / backpack over the shoulder to the front when
walking in public
10. If you drink or smoke always make sure what is being offered to
you.
11. Do not ever leave your drink unattended
12. Do not get involved in any criminal activities: drugs / drunken
brawls etc.
13. Do not show fear. If you feel uncomfortable in any situation GET
OUT; whatever the situation.

13. PACKING LIST

PRE-DEPARTURE CHECKLIST
Passport Visa Vaccinations Proof of travel insurance Airline tickets (for all
international & domestic flights) Emergency cash Credit cards/debit card
HAVE YOU MADE COPIES OF YOUR:
Passport Drivers license Credit and debit cards, PINs and customer
service numbers Comprehensive travel and cancellation insurance
policy Debit/credit card PINs Travel itinerary to leave with someone at
home Travel documents to leave with someone at home in case of
emergency Emergency contact phone numbers to leave with someone at
home
When you start packing please keep in mind the area you are heading to.
We are out in the Limpopo bush, shops are not close by. Also bring
neutral coloured clothes, our animals dont always like the bright colours
you would wear in the city. When you interact with the animals they
might rip or tear your clothes, so dont pack your childhood favourites.
Jewellery and so on is not advised as the animals might hook it or you
could lose them
Kit for all weather conditions including:


2/3 shorts/skirts
1 jacket/anorak
Tracksuit/pullover
2 pairs of long pants/jeans
1 pair of walking shoes/boots/trainers
1 pair of sandals
3 or 4 T-shirts/short sleeve shirts or sundresses
2/3 Long Sleeve Shirts
Smart casual change of clothes
Swimwear
Underwear & socks
Sun Hat preferably that covers the back of your neck.
Raincoat
Kikoi/sarong
Beanie and gloves if youre travelling in Winter
If you wear glasses (or contacts) it is also advisable to bring a spare pair.

Additional Items:
Towel & facecloth
Baby wipes/ Wet Wipes
Personal toiletries
Torch & enough spare batteries (head torch is best)
Camera & spare batteries and memory cards
Water bottle.
Insect and Mosquito repellent
Suntan lotion, sun block & after sun lotion
Sunglasses
Passport (plus a copy of your passport & visas)
Extra passport photos
Vaccination certificate
Money
Small sewing kit
Plastic bags (Zip lock)


Plug Adaptor
A small padlock for your luggage locker
Small basic First Aid kit (painkillers, band aids, after-sun lotion, eye
drops, anti-diarrhea tablets.)

14. CODE OF CONDUCT

1. Make use of your Support worker, who knows your
area very well, and is there to support you.
2. Understand that you represent not only You2Africa but
also your country of origin.
3. Realize that we have a zero tolerance policy towards
the possession and use of illegal substances. If you are found in
possession of, or are under the influence of such substances, you will
be removed from the volunteer program immediately.
4. Alcohol abuse whilst Volunteering with children is
totally unacceptable
5. It is a breach of your visas conditions to take on any
form of employment involving earning money and if you do this could
result in you being immediately deported.


6. Respect, and seek to understand the culture of the

country that you are placed in. This involves being tolerant to varying
approaches, including customs regarding the consumption of alcohol.
7. Be aware of different attitudes towards sexual
relationships.
8. Treat all people with respect and dignity.
9. Dress appropriately at all times with regard to the
culture you are living in.
10. Do not engage in political demonstrations or illegal
activities.
11. Understand that the project and accommodation
booked is non-changeable in the country without the prior approval
of You2Africa Head Office.
12. Keep your support worker informed of your plans
concerning trips you taking while on the programe
13. Photos for personal memories. NO Photos to be posted
on Social Media of any children on project.

Signature:- Date:-