BASIC ARCHITECTURE PROTOCOLS

Modules
Module Name Module Description

1 Front-end application Aggregation, Analysis and Presentation of information in data

warehouse
Reports: Statistics and Visualization
2 A data warehouse Facts and dimension tables modelled according to end user
requirements

3 A ETL application The purpose of the ETL application is to sync/pull information

from CommCare HQ and other pertinent data sources into
the data warehouse

ESTIMATED DEVELOPMENT AND DEPLOYMENT COSTS

The estimates below do not include the following:

1. cost of hardware,

2. hosting

3. software licensing

4. Costs of travel, accommodation & upkeep (This is for work to be done outside
Kampala. The relevant charges for these will be agreed upon with the client and
the client shall bear these expenses)

The costs of the items (1)-(3) above shall be borne by the client.

Initial Development and Deployment Costs

1 Initial Development Fixed Costs

Item Fixed Cost

a Requirements gathering and architecture consulting (80 US$ 1600

man-hours)

b Business and operational process definition (80man-hours) US$ 1600

c Solution configuration and deployment (160 man-hours) US$ 3200

Total US$ 6400

Comprehensive support
Comprehensive support is available after the initial deployment. This support is
available in at least two forms, namely:

Technical support
 Dedicated support teams with direct experience with the deployed environment
to accelerate response speed and issue resolution.

Full service 24x7x365 with issue resolution support via telephone, email and an
online trouble ticketing and issue resolution knowledge base.

Entitlement to all major, minor and maintenance version releases

System health management

Backup

Business support

On going training of en users

Creation of new reports upon request by World Vision

Ongoing Maintenance and Support (starts after the first four weeks)
Ongoing Maintenance and Support Variable Costs (Annual)

Item Unit rate Number of Units per Maintenance fee per

month month

a Business support: US$ 30 per variable variable

man-hour

b Technical support US$ 25 16 hours US$ 400