Questionnaire on An Analytical study on use of Plastic Money in India with special reference to

card holder of Baroda

[ The data will be Confidential and will be used only for research work ]

Dear Sir/Madam,

We are the student of PARUL UNIVESITY and we are conducting a survey for our
research project regarding the using of plastic money in their day to day transaction. Your opinion
and co-operation will help us a lot in our research.

1. Name : _______________________________________
2. Gender :
( ) Male ( ) Female
3. Age :
( ) Below 25 yrs ( ) 25-50 yrs
( ) 50-75 yrs ( ) Above 75 yrs
4. Occupation:
( ) Business ( ) Profession
( ) Govt. - Employee ( ) Non-Govt. Employee
( ) Service ( ) Others
5. Annual income:
( ) Below 1, 00,000 ( ) 1, 00,000 3, 00,000
( ) 3,00,000 - 5,00,000 ( ) Above 5,00,000
6. Idea about Plastic money ?
( ) Yes ( ) No
7. Are you using Plastic money ?
( ) Yes ( ) No
8. Which bank Debit or Credit Card are you using ?
( ) State Bank Of India ( ) Bank Of Baroda
( ) Central Bank Of India ( ) ICICI Bank
( ) HDFC Bank ( ) Yes Bank
( ) Axis Bank ( ) Citi Bank
( ) Others _________________
 9. Which type of card are you using ?
( ) Credit Card ( ) Store Car
( ) Debit Card ( ) Charge Card
( ) Smart Card ( ) Amex Card
( ) Global Card ( ) Co-Branded Card
( ) Master Card ( ) Visa Card
( ) Others _________________
10. Which type of credit card are you using ?
( ) Gold Card ( ) Platinum Card ( ) Silver Card
11. According to you , which is most convenient way to pay ?
( ) Cash ( ) Card ( ) Both ( ) No comment
12. Do you find use of plastic money to be safest mode of transaction ?
( ) Yes ( ) No
13. Which you consider more reliable and secured ?
( ) Paper money ( ) Plastic money
( ) Both ( ) No comments
14. Due to Duplicity of paper money are you shifting to Plastic money?
( ) Yes ( ) No
15. Give your opinion regarding use of plastic money as a instrument.
( ) Excellent ( ) Good
( ) Neutral ( ) Bad

16. Give your opinion regarding benefits provided to Credit card holder.

Rate the benefits in Highly Satisfied Neutral Dissatisfied Highly

Credit card satisfied Dissatisfied

Convenient
O.D Facility

Prestige
Online Shopping
Emergency fund
Motivation to Purchase
 17. Give your opinion regarding benefits provided to Debit card holder.

Rate the benefit in Highly Satisfied Neutral Dissatisfied Highly

Debit card satisfied Dissatisfied
Security
Online Purchase
Withdraw
Anytime access
Money transaction
Ticket reservation
Shopping

18. Give your opinion regarding problems of using plastic money.

Problems in plastic money Strongly Agree Neutral Disagree Strongly

Agree Disagree

Feeling of insecurity
Fear of losing card
Unnecessary formalities
Customer services
Fixing min & max amt.

19. Do you think that more Debit/Credit card transaction in country over cash transaction
will help to crab black money circulation in economy ?
( ) Yes ( ) No

20. If you are financial minister of the country , what you prefer on higher proportion ?
( ) Paper money ( ) Plastic money ( ) Both in equal ratio

THANK YOU