Professional Documents
Culture Documents
DELIBERATION
TRAINING
Created By:
JW Fanning InstituteUniversity of Georgia Integrated
Instructional
Designs
December 1, 2015
Table of Contents
Analysis Summary
Introduction
Team3
Client..4
Design Process.5
Project Description6
Performance Gap Analysis7
Purpose Statement and Instructional Goals.8
Learner Audience Profile9
Delivery System Options.10
Required Resources11
Project Timeline13
Analysis Endorsement..14
Design Brief15
Task Inventory fold out chart..15
List of Performance Objectives..16
Appropriate Testing Methods.17
Development Summary20
A Set of Instructional Strategies.21
Summary of Supporting Material.32
Information to Guide the Student33
Information to Guide the Teacher35
Formative Summary..40
Implementation Strategy.41
Learner Plan42
Facilitator Plan..44
Train the Trainer Agenda..45
Evaluation Plan46
Evaluation Plan Chart47
Level 1 Evaluation49
Level 2 Evaluation51
Level 3 Evaluation53
Appendix A54
Proposal Endorsement.57
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Analysis Summary
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Introduction: Team
Integrated Instructional Designs, based in the Learning Design and Technology department at
the University of Georgia, Athens, GA, specializes in instructional design. Our primary purpose is
to serve our clients by aiding them in designing instructional programs for a myriad of purposes.
Below is an introduction of our team members.
Tony Blasucci
Project Manager
MEd Student in Learning, Design, & Technology
University of Georgia
Alaina Brown
Team Member
Ph.D. Student in Chemistry
University of Georgia
Supriya Mishra
Team Member
Ph.D. Student in Learning, Design, & Technology
University of Georgia
Qian Zhang
Team Member
MEd Student in Learning, Design, & Technology
University of Georgia
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Introduction: Client
Founded in 1982, and named after the University of Georgias first Vice President of
Service, the J.W. Fanning Institute acts as a public service and outreach venue for the state of
Georgia. Dedicated to strengthening communities, organizations, and individuals through
leadership development, training, and education, the institute offers courses to help the
general public, government officials, and students develop skills necessary to engage in public
contexts. For example, a course in mediation prepares and certifies participants to mediate and
resolve disputes in public and professional settings in Georgia.
Deliberation is a way of speaking, making decisions collectively, and reaching an
understanding although an agreement may not be reached. A course in deliberation will
provide community members with the knowledge and skills necessary to effectively engage in
deliberative processes. Although deliberation is brought up in some of the other courses
offered through the institute, this course will combine the ideas from other sessions into a two-
day course. During the course, an overview will be presented and participants will participate in
active sessions to learn and practice the skills necessary for effective deliberation in their
respective contexts. Applications of this training could range from school board meetings, local,
city and state government, court juries, and other avenues that require navigating an issue and
coming to an understanding within a group.
(All information was adapted from the institutes website (http://www.fanning.uga.edu), and
more information can be found there if interested.)
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Context The J.W. Fanning Institute at the University of Georgia offers many courses that highlight
certain aspects of deliberation as they relate to the course at hand. Raye Rawls contacted us
with the hopes of creating a course that specifically talks about deliberation and will prepare
participants to actively engage in deliberation in their specific contexts. It is our goal to provide
a training course that will still align with the institutes mission: strengthening communities
and organizations through leadership development, training, and education. There is a need
for this course within the community: this course has not been previously offered by the
Fanning Institute and members do not have the necessary skills required to participate in
deliberation. Although a direct measurement of performance is not available, implementation
of this course will help close the performance gap and allow participants to deliberate in their
respective fields.
Stakeholders Primary: Participants of this course will benefit as the primary stakeholders. These participants
may come from many different backgrounds, differing in age, and in their interests of
deliberation. The outcomes of this course will be utilized by students, government officials,
consultants, professionals, and citizen leaders.
Secondary: Parties that are directly related to the primary participants are considered the
secondary stakeholders. These individuals are those who are in contact with persons trained in
deliberation and who are able to witness their training in action.
Project Goal The goal of this course is to teach people about deliberation and to effectively change
participants lives.
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Performance Assessment
Actual Performance Desired Performance Primary Cause % of Total
Discrepancy
65% of learners do not Learners are able to Learners are unaware of the 25%
know how to deliberate effectively where triggers which might cause
deliberate where strong emotions occur high emotions in people and
strong emotions are during a deliberative have little experience in
present, and lack process. deliberating under such
awareness to explore Learners demonstrate self- circumstances.
the disagreements or awareness and mindfulness
the common grounds during a deliberative process
beneath the surface. in order to explore
disagreements and common
grounds.
75% of learners lack Learners are able to build a Learners are not well versed
evidentiary support in strong case for an argument in the issues under
their arguments during to which they disagree, with deliberation, and lack ability 35%
a deliberative process. adequate evidentiary to gather relevant
support. information on both sides of
the issue.
50% Learners do not Learners demonstrate that Learners do not listen and
carefully listen, ask they listened, and respected ask clarifying questions in 20%
clarifying questions, the knowledge, views, and order to understand and
and build on ideas of values of others on an issue appreciate alternate
others while under deliberation. perspectives.
deliberating on an
issue.
Total: 100%
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Purpose Statement The purpose of this course is to provide community members with
the knowledge and skills necessary to effectively engage in
deliberative processes.
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Characteristics- The learner group range in age from 18-75, and there is a relatively even distribution
in gender among the members. The educational qualification of the learner group varies from
members holding high school diplomas to those holding advanced degrees. A small percentage of
the learner group are originally from different countries and speak English as a second language.
Numbers- For the purposes of this course offering, the ideal class size should be between 15-20
students. This will allow the appropriate small group ratios for positive engagement.
Location- The course will be offered through J.W. Fanning Institute of Leadership and Development
at the University of Georgia in Athens, Georgia. It could be adapted by the Fanning Institute to be
taught at different institutions throughout Georgia or in other parts of the country.
Attitude- Most learners self-elect to take the course, and are generally actively engaged in their
communities. Learners are genuinely interested to improve their personal, professional, and social
skills with an intent to build a better community through deliberation.
Skills Related Delivery Mode- The variation in levels of education among learners and their
knowledge of current events may affect decision making preferences. Soft skills, such as open
mindedness about differing opinions, worldviews, and religious or political affiliations, is essential for
this course, as the goal is to discuss these types of topics without entering a heated debate. A small
percentage of learners speak English as a second language.
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Time commitment: Actual instruction will take place over two consecutive days. Each day
session of the course will be 8 hours long and include a 1 hour lunch break.
Using the Fanning Institute as the instructional facility, this 2 day course will be taught by one
instructor. 6 topic modules will be covered, within the total instruction time of 12 hours spread
over both days. Apart from instructional modules directly taught by the instructor there will be
multiple breakout activities that facilitate interactive practice deliberating in given hypothetical
scenarios.
Total: $8,756
Time commitment: Class participants will have 2 weeks of self-guided learning time to complete
the 4 eLearning modules sent out by the instructor. After learning an overview of the subject
matter through the online portion of the course students will attend an 8 hr. day session, face
to face with the instructor.
Modules will consist of a variety of media types including video, quizzes, and text based
content. These eLearning courses will be developed using Storyline Articulate software. All
online content will be hosted on a Learning Management System (LMS). One suggested option
is the eLearning Commons software used by the University of Georgia.
The physical face to face portion of this class will center on participation in collaborative
deliberation scenarios testing the skills learning in the eLearning modules. The instructor will
conduct an in depth review of the instructional goals and provide critical feedback on the
performance of individuals during the simulated deliberation exercises.
Total: $11,010
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Required Resources
CONTENT TECHNOLOGY INSTRUCTIONAL HUMAN
RESOURCES RESOURCES FACILITIES RESOURCES
Request proposal for Word Processor Virtual/Physical Initial Contact
instructional design from Internet space for meeting to Person
client Google Drive and Google analyze participants Client
List of interview Docs and communicate Project
questions for client Laptop computers Manager and
Reading materials about members
deliberation including
knowledge of
fundamental skills and
ANALYZE application in different
situations
Materials about
potential performance
gaps of deliberation in
students, leaders and
consultants, and
professionals searched on
the Internet
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Analysis Endorsement
I, Raye Rawls, have reviewed this Analysis Summary for the creation of the proposed course in deliberation
training. I have also reviewed the proposed delivery methods and have chosen option ___A___ for deliberation
training to be held at the J.W. Fanning Institute for Leadership and Development.
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Design Brief
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Knowledge Identify the core concepts involved in 1.1.1 In your small group create an argument
deliberation during a practice map showing evidential relationships on an
deliberative public engagement using environmental policy issue of your preference.
the course materials provided in the
workshop. 1.1.2 Identify and discuss the seven principles
of public engagement delineated by NCDD,
Identify the fundamental skills needed 2009 in your small group.
to participate in a deliberative process
during a practice deliberative public 1.2.1 Using Gastils (2009) recommendations
engagement using the course materials identify and sequentially order analytic and
provided in the workshop. social processes involved in deliberative public
engagements.
Comprehension Describe how the fundamental skills of Imagine you will be deliberating about
deliberation can be applied to a given immigration laws. Explain how your
scenario in a group discussion in deliberation strategies apply the fundamental
accordance with guidance shown in the skills of deliberation. You may use the white
PowerPoint slides. boards or large post-it notes to summarize your
ideas. Make sure that your answer aligns with
the topics covered in the PowerPoints of this
course.
Application Engage in a structured, collaborative With a partner, or in a small group, discuss the
dialogue with integrity, honesty, and following topics using the process of
respect using the process of deliberation deliberation. Be sure to adhere to the group
according to the outlined process contract for participating with integrity,
provided in this workshop. honesty, and respect.
A. Government spending
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Analysis Analyze specific situations and choose Based on the following prompts, choose which
which dialogue, deliberative or dialogue, deliberative or engagement process is
engagement process is most most appropriate. Apply your choice in a
appropriate to engage in a practice discussion with a partner or in a small group.
discussion according to the material
outlined during the workshop. A. Imagine you are a member of a local
school board. There has been an increase in
violence within the school, but there seems to
be a lack of funds to support more allocation to
prevention. Form an argument using the
process of deliberation to support your view on
this situation.
Synthesis Organize data from a provided You have been given a transcript of a
hypothetical situation. Examine the deliberation session about a proposed waste
evidence and points of view of each treatment facility in a community. Summarize
party. Then predict and explain at least each actor's position on the topic. Given all the
two outcomes that are likely to result information on the topic provided predict two
from deliberation on this topic. Do this possible outcomes of this dialogue. Explain in
based on what you have learned in this detail the potential motives for the actors
course on the deliberation process. collaboration and how they may be able to
compromise to reach mutually beneficial
outcome.
Evaluation Demonstrate mastery of the Watch the video clip of several actors
deliberation process by assessing the deliberating on the topic of Syrian refugee
performance of others. Critique the placement. Now choose 3 actors in the
content and delivery of an actor based dialogue to critique. Write down what you
on the core concepts of deliberation think is the main point of each actor. Record
that have been discussed in this the pros and cons of their delivery styles and
workshop. supporting evidence. Now evaluate which actor
delivered the most concise and well supported
point of view. Finish with two sentences of
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Development Summary
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Objective Identify the core concepts involved in Teacher talks about the
deliberation and Identify the fundamental skills importance of these
needed to participate in a deliberative process foundational knowledge on
during a practice deliberative public deliberative practice.
engagement using the course materials
provided in the workshop.
Content Teacher presents a variety of contents building Students take notes and ask
on the materials included in the information questions on the content
packets provided to students on the Principle materials.
of Public Engagement outline by NCDD (2009),
Five Steps in Working Though Disagreement as Teacher answers clarifying
outlined in Adams (2015), and discussions on questions.
analytic and social processes involved in
deliberative public engagements as outlined by
Gastil (2009).
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Guided Teacher leads a guided role play scenario in Students must identify the
Practice which students are asked to respond to specific social and analytic processes
questions on deliberative processes and skills and skills presented in the
involved as a deliberator. role play.
Teacher asks related
questions and answers
clarifying questions.
Closure Summarize and review the core concepts Students ask any final
involved in deliberative practice. questions on the module.
Teacher answers clarifying
questions.
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Closure Summarize and review the Students ask any final questions
guidelines of creating argument on the module. Teacher answers
maps. clarifying questions and makes a
connection to the next module.
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Assessment Due to the nature of this workshop, there are no Participant and
grades. Therefore, the assessment portion will Instructor
consist of another deliberation session on a
different topic. Participants will evaluate each
other again aiming to improve their deliberation
from the previous discussions.
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Guided Given a context, conduct a role play between the instructor Instructor
Practice and several selected participants, during which the instructor and
will point out which guideline could be focused to apply Participant
deliberation in this context.
Independent Participants will be assigned into small groups and will be Participant
Practice asked to deliberate on a given topic in a given context. The and
instructor will readily available to the groups in case questions Instructor
or problems arise during this practice session.
Feedback Provide opportunity for each student to ask the instructor Instructor
questions and revise his or her deliberative strategies applied and
in the context Participant
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Gain Break the ice of the module with a series of fun Teacher provides a
Attention fact statements to be answered collectively by handout that will act as
class in True or False form. the outline for note taking
and activities.
All answers will be true to the following:
Students will throughout
The top 10 wealthiest countries in the world are the module continue to
democracies. record information on the
handout and keep as a
In the modern world the United States is resource.
recognized as having the longest running
democracy.
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Content Introduce the two main forms of democracy for Teacher operates
discussion including direct and representative. PowerPoint slides and
corresponding media
Summarize the structure and function of a direct
democracy. i.e. (power with individual, direct and Students listen to content,
equal vote, difficult at scale) take notes, and ask
questions
Summarize the structure and function of a
representative democracy. i.e.(intermediaries are
elected to make policy on behalf of the people,
accountability of the intermediaries is determined
by election cycle and tied to their constituency)
Guided Teachers prompt students with a topic for Teacher assists groups
Practice deliberation. They then will assume different roles with brain storming by
and help each other gather evidence for a certain asking leading questions
position, clarify how the information will be about the individual roles
presented, and practice seeing an issue from as they are taking on.
many perspectives as possible.
Students work in teams to
prepare for a deliberative
exercise
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solution.
Feedback There will be a debrief session facilitated by the Teacher will conduct a
teacher on how the deliberative session went. debrief of the guided and
Students will give feedback to each other and independent practice
point out strengths and weaknesses of the
arguments. It will be important for the teacher to
emphasize asking questions about the overall
process from begin to end.
Assessment The teacher will give their own feedback and Teacher provides insight
evaluate how the groups performed as well as the on the practice sessions
individuals. and ways to improve
Closure Summarize and review the core concepts involved Students ask any final
in deliberative democracy. questions on the module.
Teacher answers clarifying
questions.
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Kinesthetic Training room with interactive whiteboard, computer projector and screen
Interactions and role-playing activities
Printed handouts of instructions, examples, related articles and class activities
Video recorders for recording
Pens and paper for participants to create schema and participate in class
activities
Evaluation forms with standards for evaluating examples, strategies and
exercises
Feedback forms for participants to give feedback on the training program
Reflection forms for participants to make self-evaluation of the training
program
Reason!Able software
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Knowledge Printed handouts with contents of the PPT of the training program,
instructions, examples and related articles.
Whiteboard for participants to create diagram and discussion
PowerPoint slides with the content of instruction about the core concepts
involved in deliberation and the fundamental skills needed to participate in
a deliberative process.
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Appendix: .......................................................................................................................................................79
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Implementation
Strategy
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Learner Plan
Deliberation Training
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Tracking There are no formal grades for this training. There will be
multiple opportunities for participants to hone their
deliberation skills and to give and receive feedback.
After the training is completed, participants will be given
several follow up evaluations. It is important that these
evaluations are completed and returned in a timely manner.
Several reminders will be sent out along with these evaluations
to make sure that participants complete and return them in a
timely manner.
Facilitator Plan
Deliberation Training
Facilitator As of now, Raye Rawls J.D. from the Fanning Institute will be
Identification instructing this training. If this is not the case in future
trainings, the instructor should be someone who is well versed
in deliberation and discussion based trainings.
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(15 min)
Facilitator will give a demo presentation of illustrating how
1:30pm- he/she use deliberative strategies in a given context and how
Micro-teaching
2:30pm the strategies meet the fundamental skills, processes and
Session 1 ( 1 hr) guidelines of deliberation. Supervisors and other participants
give feedback and advice.
Participants will be divided into 2 groups. One of the group
2:30pm- will play the role of learners while the other plays the role of
Micro-teaching
3:30pm teachers in the designed scenarios for potential learners. Then
Session 2 ( 1 hr) discuss the problems encountered in the process and provide
solutions.
3:30pm-
Break 3:50pm
(20min)
Facilitator will present all the media resources provided for
3:50pm- the training program. Participants will discuss if there are any
Media Refinement
4:20pm other media resources are needed or if there is any
Discussion (30 min) replacement could be made for the current media resources
to get meet training objectives better.
Facilitator will lead participants to review the assessment
4:20pm-
guide in the program manual to make them be familiar with
Evaluation Plan 4:50pm
(30 min) the content. Facilitator will also point out important terms to
listen to during role-play activities and group discussions.
Facilitator presents important reminders:
Understanding how to identify mastery or non-mastery of
4:50pm- new concepts
Course
5:20pm Finding effective role-play situations for learners to
Administration (30 min) practice
Establishing peer tutors for learners who are struggling
Questions and answers will be allowed in the end
5:20pm- Review of the whole Train-the-Trainer Program and time for
Closing Remarks 5:30pm questions and comments. Participants could email facilitator if
(10min) they have questions later
Adjourn 5:30pm
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Evaluation Plan
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Evaluation Plan
Level Who What When Where Why How
2. Learning Administered Measure At the end Within the Determine Role playing
by the knowledge of each unit learning participant activities in group
instructor of and skill and at the space(classroom), preparedness Small Group
the training acquisition end of the or at home, to apply in discussion
program of program 30-60 days after actual Interviews with
participant the completion of performance participants
the workshop context
Determine
quality of
instructional
strategies
Determine
quality of the
learning
resources
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4. Impact Administered Verify the One month In real context in Demonstrate Online
by effectiveness after the participant life participant questionnaire
supervisors of the program readiness to with multiple-
from the training perform choice
Fanning program deliberation
Institute Measure in life
individual
and average
participant
performance
target
indicators
5. Return Administered Verify the One month Within the Determine Comprehensive
on by benefits of after the Fanning Institute whether the reports compiled
Investment supervisors the training program program is from level 4 data
from the program producing summaries
Fanning the intended
Institute results
Measure
the costs and
effects of the
program
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Level 1 Evaluation
(Place a check mark in the box that best describes your feelings after taking this course.)
Instructor Strongly Agree Neutral Disagree Strongly
Agree Disagree
Demonstrated an
enthusiasm and
thorough knowledge for
the topic
Delivered content in an
organized and
professional manner
Answered questioned
thoughtfully and
completely
Information presented
was relevant to my
needs as a participant of
this training
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Additional comments:
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2. Describe the analytic and social processes involved in deliberative public engagement.
5. How can argument mapping can be used to enhance deliberation? Provide an example.
6. What are the major stages involved in creating argument maps using Reason!Able
Software?
7. Using an issue of your choice, frame the issue in an accessible way for a particular group
or audience.
8. On an issue of your choice, explore the underlying values and interests that drives
perspectives both for and against it.
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Level 3 - Application
Evaluation Instrument
Please fill out the following questionnaire, including any comments or suggestions that might
be helpful in improving the training in future.
Name of Participant:
______________________________________________________________________________
Date(s) of Training:
______________________________________________________________________________
Instructor:
______________________________________________________________________________
With what frequency are you applying the skills learned during your deliberation training?
A) I have not found a need for these skills.
B) I intend to use the skills gained from training, but have not had the time.
C) I am using the deliberation process often up to 3 times per month.
D) I am using some aspects of what I learned constantly.
When a given situation arises at work or in another context that could be solved by
deliberation, how do you handle it?
A) I just go with the flow of the group.
B) I speak up and put to use my new deliberation skills.
C) I propose the deliberation format to my peers and instruct them on how we can achieve
an outcome together.
D) I prefer to let others handle any major decisions.
If you are not using what you learned during deliberation training, what would it take for you to
start?
A) More training on how to apply it to my context.
B) Another refresher class.
C) A job aid summarizing the steps.
D) Tips on how to get my coworkers on board with deliberation.
Please describe an example of how you have used the deliberation process since attending your
training:
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
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Please answer the following questions by marking either yes or no with a checkmark.
ITEM YES NO
I have utilized the technique of argument mapping since the deliberation training.
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Design Phase:
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Development Phase:
Creation of approx. 12 slides per module (6 modules) at $15 per slide: $1080
Creation of approx. 15 slides per module (4 modules) at $15 per slide: $900
Implementation Phase:
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Evaluation Phase:
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Proposal Endorsement
Any request for changes to the project should be communicated to the project manager.
Changes in the project or changes to the overall project timeline will be communicated to the
project manager within two days in order to adjust project timelines and workload accordingly.
Any implemented changes may result in a renegotiation of the project contract and
deliverables.
CLIENT
PROJECT MANAGER
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