Barbara Russo

460 N. Alpine Lake Dr Apt D Jackson, MI 49203

Cell: 517-612-9284 Email: russobarbaraj@my.jccmi.edu

Objective:
Graduate Nurse seeking RN Residency or entry-level RN position focused on providing exceptional
patient care.

Key Qualifications
Effective written, verbal, and interpersonal communication skills
Proven critical thinking and problem solving skills
Team player
Engaged student with active listening skills
Exceptional customer service skills
Computer and electronic medical record knowledge

Clinical Experience:
Leadership
Wholly Compensatory
Partially Compensatory
Family Nursing 1-Mother/Baby
Family Nursing II-Pediatrics
Mental Health Nursing
Medical Surgical 1
Fundamentals of Nursing
Chelsea Community Hospital 67.5 Clinical Hours
Henry Ford Allegiance Health 77 Clinical Hours
Chelsea Community Hospital 81 Clinical Hours
Henry Ford Allegiance Health 68 Clinical hours
Various Jackson Community Sites 70 Clinical Hours
Henry Ford Allegiance Health 76 Clinical Hours
Henry Ford Allegiance Health 91 Clinical Hours
Jackson County Medical Facility 59 Clinical Hours

Work Experience:
Certified Medical Assistant
Henry Ford Allegiance Health-Jackson MI
Henry Ford Allegiance Family Medicine-East Michigan
January 2012-September 2012
Henry Ford Allegiance Rheumatology
September 2012-Current
Greet and escort patients and other guests to examination room
Interview patients to obtain medical information such as past/present medical history, social
factors, chief complaint and history of present illness
Measure vital signs
Record patients medical history, vital signs and information such as test results in electronic
medical records
Prepare treatment rooms for patient examinations and office procedures
Maintain a clean, safe environment for patients, guests and staff
Provide patient education with regards to procedures, medications, diets and physicians/physician
extender instructions to patients
Prepare and administers injections
Triage phone calls and messages regarding patient concerns
Receive specimens from the physician as well as labels and sends specimens out for testing
Administrative duties such as; check in, check out, scheduling appointments, answering the
telephone, fax server, and collecting money due
 Verify benefits for medications and/or procedures
Interpret and process reports regularly, in regards to charge capture
Maintain effective relationships with patients, team members and providers
Resolve patient issues through compassionate communication and customer service skills
Diligently meets project deadlines given by providers and practice manager
Effectively trains and mentors new staff and student externs
Manages hazardous materials inventory and provides training for team members as needed
Complies with and stays up to date with accreditation guidelines and National Patient Safety
Measures
Certified Medical Assistant
IHA-Chelsea Family and Internal Medicine-Chelsea MI
August 2010-January 2012

Education
Associate Degree in Applied Science: Nursing- May 2017
Associate Degree in Applied Science: Medical Assistant- May 2010
Jackson College-Jackson, MI

Achievements
Certified Medical Assistant-AAMA
CPR Certified through American Heart Association