Professional Documents
Culture Documents
October 2015
Second Printing
Owners Manual
E-Series
Litho in U.S.A.
GC2J 19A321 AA
The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
Ford Motor Company 2015
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing
Table of Contents
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing
Table of Contents
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing
Table of Contents
Audio System
General Information...................................206
Audio Unit - Vehicles With: AM/FM......207
Audio Unit - Vehicles With: AM/FM/CD/
SYNC...........................................................208
Digital Radio...................................................210
Satellite Radio................................................212
USB Port...........................................................215
SYNC
General Information....................................216
Using Voice Recognition............................218
Using SYNC With Your Phone.............221
SYNC Applications and Services......234
SYNC AppLink......................................242
Using SYNC With Your Media
Player...........................................................244
SYNC Troubleshooting.........................254
Accessories
Accessories....................................................263
Auxiliary Switches.......................................264
Scheduled Maintenance
General Maintenance Information.......268
Normal Scheduled Maintenance............271
Special Operating Conditions Scheduled
Maintenance..............................................273
Scheduled Maintenance Record............275
Appendices
End User License Agreement.................286
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Introduction
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing
Introduction
E71340
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Introduction
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 03/2015, Second Printing
Introduction
This data can help provide a better Note: Including to the extent that any
understanding of the circumstances in law pertaining to Event Data Recorders
which crashes and injuries occur. applies to SYNC or its features, please
Note: Event data recorder data is note the following: Once 911 Assist (if
recorded by your vehicle only if a equipped) is enabled (set ON), 911 Assist
non-trivial crash situation occurs; no data may, through any paired and connected
is recorded by the event data recorder cell phone, disclose to emergency
under normal driving conditions and no services that the vehicle has been in a
personal data or information (e.g., name, crash involving the deployment of an
gender, age, and crash location) is airbag or, in certain vehicles, the
recorded (see limitations regarding 911 activation of the fuel pump shut-off.
Assist and Traffic, directions and Certain versions or updates to 911 Assist
Information privacy below). However, may also be capable of being used to
parties, such as law enforcement, could electronically or verbally provide to 911
combine the event data recorder data operators the vehicle location (such as
with the type of personally identifying latitude and longitude), and/or other
data routinely acquired during a crash details about the vehicle or crash or
investigation. personal information about the
occupants to assist 911 operators to
To read data recorded by an event data provide the most appropriate emergency
recorder, special equipment is required, services. If you do not want to disclose
and access to the vehicle or the event this information, do not activate the 911
data recorder is needed. In addition to Assist feature. See SYNC (page 216).
the vehicle manufacturer, other
Additionally, when you connect to
parties, such as law enforcement, that
Traffic, Directions and Information (if
have such special equipment, can read
equipped, U.S. only), the service uses
the information if they have access to
GPS technology and advanced vehicle
the vehicle or the event data recorder.
sensors to collect the vehicles current
Ford Motor Company and Ford of
location, travel direction, and speed
Canada do not access event data
(vehicle travel information), only to
recorder information without obtaining
help provide you with the directions,
consent, unless pursuant to court order
traffic reports, or business searches
or where required by law enforcement,
that you request. If you do not want
other government authorities or other
Ford or its vendors to receive this
third parties acting with lawful
information, do not activate the
authority. Other parties may seek to
service. For more information, see
access the information independently
Traffic, Directions and Information,
of Ford Motor Company and Ford of
Terms and Conditions. See SYNC
Canada.
(page 216).
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Introduction
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Introduction
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Introduction
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Environment
PROTECTING THE
ENVIRONMENT
You must play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.
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Child Safety
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Child Safety
Recommended restraint
Child Child size, height, weight, or age
type
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Child Safety
Use a child safety seat (sometimes called Place the vehicle seat upon which the
an infant carrier, convertible seat, or child seat will be installed in the upright
toddler seat) for infants, toddlers, or position.
children weighing 40 pounds (18 Put the seatbelt in the automatic
kilograms) or less (generally age four or locking mode. See Step 5. This vehicle
younger). does not require the use of a locking
clip.
Using Lap and Shoulder Belts
Perform the following steps when
WARNINGS installing the child seat with combination
Airbags can kill or injure a child in a lap and shoulder belts:
child seat. Never place a rear-facing Note: Although the child seat illustrated is
child seat in front of an active airbag. a forward facing child seat, the steps are
If you must use a forward-facing child seat the same for installing a rear facing child
in the front seat, move the seat upon which seat.
the child seat is installed all the way back.
Airbags can kill or injure a child in a
child seat. Children 12 and under
should be properly restrained in the
rear seat whenever possible.
Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block
access to certain seatbelt buckle
assemblies and LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, occupants
E142528
should only use seating positions where
they are able to be properly restrained. 1. Position the child safety seat in a seat
with a combination lap and shoulder
When installing a child safety seat with belt.
combination lap and shoulder belts:
Use the correct seatbelt buckle for that
seating position.
Insert the belt tongue into the proper
buckle until you hear a snap and feel it
latch. Make sure the tongue is securely
fastened in the buckle.
Keep the buckle release button
pointing up and away from the safety
seat, with the tongue between the child
seat and the release button, to prevent
accidental unbuckling. E142529
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Child Safety
E142875
E142531
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Child Safety
check with Transport Canada for referral You can attach the tether directly to the
to a Child Car Seat Clinic. rear of the front seat.
1. Adjust the front passenger seat fully
forward.
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Child Safety
BOOSTER SEATS
WARNING
Never place, or allow a child to place,
the shoulder belt under a child's arm
or behind the back because it
reduces the protection for the upper part
of the body and may increase the risk of
injury or death in a crash.
greatly increases.
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Child Safety
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Child Safety
E142596
E142597
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Child Safety
WARNINGS WARNINGS
manufacturer. A safety seat that is Always restrain an unoccupied child
improperly installed or utilized, is restraint or booster seat. These
inappropriate for your child's height, age, objects may become projectiles in a
or weight or does not properly fit the child crash or sudden stop, which may increase
may increase the risk of serious injury or the risk of serious injury.
death. Never place, or allow a child to place,
Never let a passenger hold a child on the shoulder belt under a child's arm
his or her lap while your vehicle is or behind the back because it
moving. The passenger cannot reduces the protection for the upper part
protect the child from injury in a crash, of the body and may increase the risk of
which may result in serious injury or death. injury or death in a crash.
Never use pillows, books, or towels To avoid risk of injury, do not leave
to boost a child. They can slide children or pets unattended in your
around and increase the likelihood vehicle.
of injury or death in a crash.
Rear-facing
Up to 65 lb (29.5 kg)
child restraint
Rear-facing
Over 65 lb (29.5 kg)
child restraint
Forward-facing
Up to 65 lb (29.5 kg) X
child restraint
Forward-facing
Over 65 lb (29.5 kg) X
child restraint
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Seatbelts
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Seatbelts
The safety belt pretensioners at the front 2. To unfasten, press the release button
seating positions are designed to tighten and remove the tongue from the
the safety belts when activated. In frontal buckle.
and near-frontal crashes, the safety belt
pretensioners may be activated alone or, Using Safety Belts During
if the crash is of sufficient severity, together Pregnancy
with the front airbags.
WARNING
E142587
E142588
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Seatbelts
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Seatbelts
How to Disengage the Automatic Adjust the height of the shoulder belt so
Locking Mode the belt rests across the middle of your
shoulder.
Unbuckle the combination lap and
shoulder belt and allow it to retract
completely to disengage the automatic
locking mode and activate the vehicle
sensitive (emergency) locking mode.
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Seatbelts
Conditions of operation
If... Then...
The driver's safety belt is not buckled The safety belt warning light illuminates 1-
before the ignition switch is turned to the 2 minutes and the warning chime sounds
on position... 4-8 seconds.
The driver's safety belt is buckled while the The safety belt warning light and warning
indicator light is illuminated and the chime turn off.
warning chime is sounding...
The driver's safety belt is buckled before The safety belt warning light and indicator
the ignition switch is turned to the on posi- chime remain off.
tion...
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Supplementary Restraints System
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Supplementary Restraints System
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Supplementary Restraints System
WARNINGS
If your vehicle has rear seats, always
transport children who are 12 and
younger in the rear seat. Always use
seatbelts and child restraints properly. Do
not place a child in a rear facing infant seat
in the front seat unless your vehicle is
equipped with an airbag on and off switch
and the passenger airbag is turned off. This
is because the back of the infant seat is
too close to the inflating airbag and the
E190813 risk of a fatal injury to the infant when the
airbag inflates is substantial.
1. Insert the ignition key into the
passenger airbag on and off switch, If the off light is illuminated when the
turn the switch to off and hold it in off passenger airbag switch is in the on
while removing the key. position and the ignition switch is in
on, have the passenger airbag switch
2. When the ignition is turned to off, the serviced at an authorized dealer
off light illuminates briefly, immediately.
momentarily shuts off and then turns
back on. This indicates that the
passenger airbag is deactivated. The passenger airbag remains off until you
turn it back on.
Turning the Passenger Airbag Back On
WARNINGS
The eatbelts for the driver and right
front passenger seating positions
have been specifically designed to
function together with the airbags in
certain types of crashes. When you turn off
your airbag, you not only lose the
protection of the airbag, you also may
reduce the effectiveness of your seatbelt
system, which was designed to work with
the airbag. If you are not a person who E190814
meets the requirements stated in the 1. Insert the ignition key into the
National Highway Traffic Safety passenger airbag on and off switch and
Administration or Transport Canada turn the switch to on.
deactivation criteria turning off the airbag
can increase the risk of serious injury or 2. The off light will briefly illuminate when
death in a crash. the ignition is turned on. This indicates
that the passenger airbag is
operational.
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Supplementary Restraints System
The passenger side airbag should always National Highway Traffic Safety
be on (the airbag off light should not be Administration Deactivation Criteria
illuminated) unless the passenger is a (Excluding Canada)
person who meets the requirements stated
either in Category 1, 2 or 3 of the National WARNING
Highway Traffic Safety This vehicle has special energy
Administration/Transport Canada management seatbelts for the driver
deactivation criteria which follows. and right front passenger. These
The vast majority of drivers and passengers particular belts are specifically designed
are much safer with an airbag than to work with airbags to help reduce the risk
without. To do their job and reduce the risk of injury in a crash. The energy
of life threatening injuries, airbags must management seatbelt is designed to give
open with great force, and this force can or release additional belt webbing in some
pose a potentially deadly risk in some accidents to reduce concentration of force
situations, particularly when a front seat on an occupant's chest and reduce the risk
occupant is not properly buckled up. The of certain bone fractures and injuries to
most effective way to reduce the risk of underlying organs. In a crash, if the airbag
unnecessary airbag injuries without is turned off, this energy management
reducing the overall safety of the vehicle seatbelt might permit the person wearing
is to make sure all occupants are properly the belt to move forward enough to incur
restrained in the vehicle, especially in the a serious or fatal injury. The more severe
front seat. This provides the protection of the crash, and the heavier the occupant,
seatbelts and permits the airbags to the greater the risk is. Be sure the airbag is
provide the additional protection they were turned on for any person who does not
designed to provide. If you choose to qualify under the National Highway Traffic
deactivate your airbag, you are losing the Safety Administration deactivation criteria.
very significant risk reducing benefits of
the airbag and you are also reducing the 1. Infant. An infant (less than 1 year old)
effectiveness of the seatbelts, because must ride in the front seat because:
seatbelts in modern vehicles are designed
to work as a safety system with the The vehicle has no rear seat.
airbags. The vehicle has a rear seat too small
to accommodate a rear-facing infant
seat.
The infant has a medical condition
which, according to the infant's
physician, makes it necessary for the
infant to ride in the front so that the
driver can constantly monitor the
child's condition.
2. Child age 1 to 12. A child age 1 to 12 must
ride in the front seat because:
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Supplementary Restraints System
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Supplementary Restraints System
My vehicle has no rear seat. After all occupants have adjusted their
Although children age 12 and under ride seats and put on seatbelts, it is very
in the rear seat whenever possible, important that they continue to sit
children age 12 and under have no properly. Properly seated occupants sit
option but to sometimes ride in the upright, lean against the seat back, and
front seat because rear seat space is center themselves on the seat cushion,
insufficient. with their feet comfortably extended on
the floor. Sitting improperly can increase
The child has a medical condition that, the chance of injury in a crash event. For
according to the child's physician, example, if an occupant slouches, lies
makes it necessary for the child to ride down, turns sideways, sits forward, leans
in the front seat so that the driver can forward or sideways, or puts one or both
monitor the child's condition. feet up, the chance of injury during a crash
3. Medical condition: A passenger has a is greatly increased.
medical condition that, according to his or
her physician: Children and Airbags
Poses a special risk for the passenger WARNING
if the airbag deploys.
Airbags can kill or injure a child in a
Makes the potential harm from the child seat. Never place a rear-facing
passenger airbag deployment greater child seat in front of an active airbag.
than the potential harm from turning If you must use a forward-facing child seat
off the airbag and experiencing a crash in the front seat, move the seat upon which
without the protection offered by the the child seat is installed all the way back.
airbag.
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Supplementary Restraints System
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Keys and Remote Controls
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Keys and Remote Controls
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Keys and Remote Controls
E195661
Car Finder
Press the button twice within
three seconds. The horn sounds
E138623 and the direction indicators
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
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Locks
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Locks
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Locks
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Security
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Security
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Steering Wheel
E161518
2
See Cruise Control (page 91).
E161517
E193397
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Wipers and Washers
E207134
E207133
WINDSHIELD WASHERS
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washer before wiping a dry
windshield.
Note: Do not operate the washers when
the washer reservoir is empty. This may
cause the washer pump to overheat.
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Lighting
E161457
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Lighting
WARNING
Always remember to switch your
headlamps on in low light situations
or during inclement weather. The
system does not activate the tail lamps
and may not provide adequate lighting
during these conditions. Failure to activate
your headlamps under these conditions
may result in a collision.
E161458
Slightly pull the lever toward you and The system switches the lamps on in
release it to flash the headlamps. daylight conditions.
To switch the system on, switch the
INSTRUMENT LIGHTING ignition on, and switch the lighting control
to the off, autolamp or parking lamp
DIMMER position.
Note: If you disconnect the battery or it
becomes discharged, the dimmer switch DIRECTION INDICATORS
will require re-calibration. Rotate the
dimmer switch from the full dim position to
the full dome/on position to reset.
Note: Move the control to the full upright
position, past detent, to turn on the interior
lamps.
E161460
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Windows and Mirrors
E163059
A Left mirror.
B Off.
E163056
C Right mirror.
Note: You may hear a pulsing noise when To adjust your mirrors:
just one of the windows is open. Lower the 1. Select the mirror you want to adjust.
opposite window slightly to reduce this
noise. 2. Move the control in the direction you
want to tilt the mirror.
Press the switch to open the window.
3. Return the control to the center
Lift the switch to close the window. position to lock the mirrors in place.
One-Touch Down Fold-Away Exterior Mirrors
Press the switch fully and release it. Press Push the mirror toward the door window
again or lift it to stop the window. glass. Make sure that you fully engage the
mirror in its support when returning it to its
Accessory Delay original position.
You can use the window switches for
several minutes when you switch the
ignition off or until you open either front
door.
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Windows and Mirrors
E163061
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Windows and Mirrors
SUN VISORS
Illuminated Vanity Mirror (If Equipped)
E162197
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Instrument Cluster
GAUGES
E194283
A Tachometer.
B Fuel gauge.
C Engine coolant temperature gauge.
D Speedometer.
E Battery voltage gauge.
F Information display. See Information Displays (page 55).
G Engine oil pressure gauge.
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Instrument Cluster
The needle should move toward F when If the gas station nozzle shuts off
you refuel your vehicle. If the needle points before the tank is full, try a different
to E after adding fuel, have an authorized gas pump nozzle.
dealer check the system soon. There is a small reserve left in the tank
After refueling, some variability in the when the fuel gauge reaches empty.
position of the needle is normal:
Low Fuel Reminder
It may take a short time for the needle
to reach F after leaving the gas station. A low fuel reminder triggers when the fuel
This is normal and depends upon the gauge needle is at one-sixteenth or about
slope of the pavement at the gas 50 miles (80 km) to empty, whichever
station. occurs first.
The fuel amount dispensed into the
tank is a little less or more than the
gauge indicated. This is normal and
depends upon the slope of the
pavement at the gas station.
Variations:
Note: The low fuel warning and distance-to-empty warning can appear at different fuel
gauge positions depending on fuel economy conditions. This variation is normal.
Driving type (fuel economy Fuel gauge position Distance-to-empty
conditions)
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Instrument Cluster
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Instrument Cluster
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Instrument Cluster
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Instrument Cluster
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Information Displays
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
E194389
Make sure you are aware of all applicable
local laws that may affect the use of Press and release the SELECT/RESET
electronic devices while driving. stem, by the speedometer, to choose
settings and confirm messages. Select or
You can control various systems on your reset the function by holding the
vehicle using the information display SELECT/RESET stem for more than two
control by the speedometer. The seconds.
corresponding information is appears in
the information display.
Info
TRIP A or B
ALOC On or Off
AUnLOC On or Off
E194389
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Information Displays
Press and release the SELECT/RESET reset the function by holding the
stem, by the speedometer, to choose SELECT/RESET stem for more than two
settings and confirm messages. Select or seconds.
Info
TRIP A or B
Miles (km) to E
XX.X AVG MPG (L/100km)
MPG (L/km)
HOLD RESET FOR SETUP MENU
HOLD RESET FOR SYSTEM CHECK
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Information Displays
E194389
Setup
OIL LIFE
UNITS ENG / Press and hold the English or Metric
METRIC SELECT/RESET stem
AUTOLOCK (if ON or OFF
equipped)
AUTOUNLOCK (if ON or OFF
equipped)
COMPASS ZONE (if equipped)
TBC MODE (if Press and hold the Electric or EOH
equipped) SELECT/RESET stem
LANGUAGE = English / Spanish / French
ENGLISH /
SPANISH /
FRENCH
SYSTEM CHECK
RESET FOR SYSTEM Press and hold the SELECT/ XXX% OIL LIFE
CHECK RESET stem
ENGINE HOURS (if enabled)
ENGINE IDLE HOURS (if
enabled)
CHARGING SYSTEM
BRAKE SYSTEM
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Information Displays
SYSTEM CHECK
AUTOUNLOCK
OIL LIFE XXX% HOLD RESET = NEW
This feature automatically unlocks all
This displays the remaining oil life. An oil
vehicle doors when you open the driver's
change is required whenever indicated by
door within 10 minutes of switching the
the message center and according to the
ignition off.
recommended maintenance schedule.
USE ONLY RECOMMENDED ENGINE OILS. COMPASS (if equipped)
To reset the oil monitoring system to 100%
Displays the vehicle's heading direction.
after each oil change, perform the
following: Note: Driving near large buildings, bridges,
power lines and powerful broadcast
1. Press and release the SELECT/RESET
antennas may affect the compass reading.
stem to display OIL LIFE XXX% HOLD
Magnetic or metallic objects placed in, on
RESET = NEW.
or near the vehicle may also affect compass
2. Press and hold the SELECT/RESET accuracy. If the compass appears to be
stem for two seconds and release to inaccurate, a manual calibration may be
reset the oil life to 100%. necessary. Refer to Compass zone
Note: To change oil life 100% value (if adjustment.
equipped):
Compass zone adjustment
3. Once OIL LIFE SET TO XXX%
displays, release and press the
SELECT/RESET stem to change the oil
life start value. Each release and press
reduces the value by 10%. 3 2 1 15
UNITS ENG / METRIC 4 14
Displays the current units in English or 13
Metric. 5
12
AUTOLOCK
This feature automatically locks all vehicle
doors when you shift into any gear, putting E142800
6 7 8 9 1011
the vehicle in motion.
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Information Displays
1. Determine which magnetic zone you 2. Press and hold the SELECT/RESET
are in for your geographic location by stem to get into the setup menu. Press
referring to the zone map. it repeatedly to scroll through the setup
2. Press and release the SELECT/RESET menu until HOLD RESET FOR
stem to scroll through the information CALIBRATION appears in the
displays until the message center information display.
displays HOLD RESET FOR SETUP 3. Press and hold the SELECT/RESET
MENU. stem for approximately two seconds
3. Press and hold the SELECT/RESET until the information display enters the
stem to get into the setup menu. Press compass zone adjustment mode.
repeatedly to scroll through the setup 4. Press and hold the SELECT/RESET
menu until COMPASS ZONE XX stem until CIRCLE SLOWLY TO
appears in the information display. CALIBRATE appears in the information
4. Press and hold the SELECT/RESET display.
stem for approximately two seconds 5. Slowly drive the vehicle in a circle less
to go to the next zone, then release. than 3 mph (5 km/h) until the CIRCLE
5. Press and hold to go up by one zone SLOWLY TO CALIBRATE message
then release. Repeat this until you changes to CALIBRATION
reach the desired zone. COMPLETED. This may require up to
five circles to complete the calibration.
6. To exit the procedure, release the
SELECT/RESET stem and allow the TBC MODE (if equipped)
setup timer to expire.
Allows you to choose the trailer brake
Compass calibration adjustment mode.
Note: For optimum calibration, drive to an LANGUAGE = ENGLISH / SPANISH /
open, level location away from large FRENCH
metallic objects or structures. Switch off all
non-essential electrical accessories (heated Allows you to choose which language
rear window, heater, A/C, map lamps, wiper, appears in the information display.
etc.) and make sure all the doors are closed. Waiting four seconds or pressing the
Note: If you press the SELECT/RESET stem SELECT/RESET stem cycles the
during the calibration or three minutes information display through each of the
elapse since the beginning of the calibration language choices.
without driving the vehicle, the information Press the SELECT/RESET stem to set the
display reverts back to normal operation language choice when the language you
and CAL displays until you complete a want appears.
successful calibration.
1. Press and release the SELECT/RESET HOLD RESET FOR SYSTEM CHECK
stem to scroll through the information The information display begins to cycle
displays until HOLD RESET FOR SETUP through the vehicle systems and provides
MENU appears. a status of the item if needed. Some
systems show a message only if a
condition is present.
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Information Displays
Brake System
Message Action
BRAKE FLUID LEVEL LOW Indicates the brake fluid level is low, have the brake
system inspected immediately.
CHECK BRAKE SYSTEM Displays when the brake system needs servicing. If the
warning stays on or continues to come on, contact
your authorized dealer as soon as possible.
PARK BRAKE ENGAGED Displays when the parking brake is set and the vehicle
is in motion.
Fuel
Message Action
XXX MILES TO E FUEL LEVEL Displays as an early reminder of a low fuel condition.
LOW
Maintenance
Message Action
ENGINE OIL CHANGE SOON Displays when the engine oil life remaining is between
5% and 0%.
OIL CHANGE REQUIRED Displays when the oil life left reaches 0%.
OIL LIFE OK Displays after you have the oil changed.
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Information Displays
Tire
Message Action
LOW TIRE PRESSURE Displays when one or more tires on your vehicle have
low tire pressure.
TIRE PRESSURE MONITOR Displays when the tire pressure monitoring system
FAULT malfunctions. If the warning stays on or continues to
come on, contact your authorized dealer.
TIRE PRESSURE SENSOR Displays when a tire pressure sensor malfunctions, or
FAULT your spare tire is in use. For more information on how
the system operates under these conditions, refer to
the Tire Pressure Monitoring System in the Wheels and
Tires chapter for more information. If the warning stays
on or continues to come on, contact your authorized
dealer as soon as possible.
Traction Control
Message Action
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Information Displays
Trailer
Message Action
TRAILER BRAKE MODULE Displays along with a single tone in response to faults
FAULT sensed by the TBC. See Essential Towing Checks
(page 103).
TRAILER CONNECTED Displays when a correct trailer connection (a trailer
with electric trailer brakes) is sensed during a given
ignition cycle.
TRAILER DISCONNECTED Displays when a trailer connection becomes discon-
nected, either intentionally or unintentionally, and has
been sensed during a given ignition cycle. Disregard
this status if your vehicle is not equipped with a factory
installed trailer brake controller. This message may
appear when you use an aftermarket TBC even when
the trailer is connected.
WIRING FAULT ON TRAILER Displays if there are certain faults in the vehicle wiring
and trailer wiring or brake system. See Essential
Towing Checks (page 103).
Transmission
Message Action
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Climate Control
E194172
A Fan speed control: Adjust the volume of air circulated in the vehicle.
B Temperature control: Controls the temperature of the air circulated in your
vehicle.
C Air distribution control: Adjust to switch airflow from the windshield or
footwell vents on or off.
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Climate Control
E194171
A Fan speed control: Adjust the volume of air circulated in the vehicle.
B Temperature control: Controls the temperature of the air circulated in your
vehicle.
C NORM A/C: Adjust to switch the air conditioning on or off. Air conditioning
cools your vehicle using outside air. To improve the time to reach a comfortable
temperature in hot weather, drive with the windows open until you feel cold air
through the air vents.
D OFF: Adjust to switch the system on and off. When the system is off, it prevents
outside air from entering the vehicle.
E Air distribution control: Adjust to switch airflow from the windshield,
instrument panel, or footwell vents on or off. You can distribute air through any
combination of these vents.
F MAX A/C: Adjust for maximum cooling. Recirculated air flows through the
instrument panel vents and air conditioning automatically turns on.
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Climate Control
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Climate Control
Side Window Defogging in Cold Direct the instrument panel side air
Weather vents toward the side windows.
Adjust the air distribution control to the Close the instrument panel vents.
instrument panel and windshield air Maximum Cooling Performance in
vents positions. Instrument Panel or Instrument
Select the A/C function. Panel and Footwell Positions
Adjust the temperature control to the
Adjust the temperature control to the
desired setting.
lowest setting.
Adjust the fan speed to the highest
Adjust the fan speed to the highest
setting.
setting initially and then adjust it to suit
the desired comfort level.
E194173
A Fan speed control: Adjusts the volume of air circulated in the vehicle.
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Seats
HEAD RESTRAINTS
WARNING
To minimize the risk of neck injury in
the event of a crash, the driver and
E68595 passenger occupants should not sit
in and operate the vehicle until the
When you use them properly, the seat, seatback is placed in its proper position.
head restraint, safety belt and airbags will The driver should never adjust the head
provide optimum protection in the event restraint while the vehicle is in motion.
of a crash.
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Seats
E190815
E190817
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Seats
E166702
E190818
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Auxiliary Power Points
Do not use a power point for 110 Volt AC Power Point (If Equipped)
operating a cigar lighter. Incorrect
use of the power points can cause WARNING
damage not covered by the vehicle Do not keep electrical devices
warranty, and can result in fire or serious plugged in the power point whenever
injury. the device is not in use. Do not use
any extension cord with the 110 volt AC
Note: When you switch the ignition on, you power point, since it will defeat the safety
can use the socket to power 12 volt protection design. Doing so may cause the
appliances with a maximum current rating power point to overload due to powering
of 15 amps. multiple devices that can reach beyond
If the power supply does not work after you the 150 watt load limit and could result in
switch the ignition off, switch the ignition fire or serious injury.
on.
Note: Do not hang any accessory from the Note: The power point will turn off when
accessory plug. the ignition is switched off or the battery
voltage drops below 11 volts.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or Use the power point for powering electric
a fuse may blow. devices that require up to 150 watts. It is
on the rear of the center console.
Note: Always keep the power point caps
closed when not in use.
Do not insert objects other than an
accessory plug into the power point. This
will damage the power point and blow the
fuse.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
Do not use the power point longer than
necessary when the vehicle is not E194174
running.
To gain access to the outlet contacts,
Do not leave devices plugged in press the plug against the outlet and rotate
overnight or when you park your vehicle clockwise.
for extended periods.
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Auxiliary Power Points
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Starting and Stopping the Engine
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Starting and Stopping the Engine
Before starting the engine check the Stopping the Engine When Your
following: Vehicle is Moving
Make sure all occupants have fastened
their safety belts. WARNING
Make sure the headlamps and Switching off the engine when the
electrical accessories are off. vehicle is still moving will result in a
loss of brake and steering assistance.
Make sure the parking brake is on. The steering will not lock, but higher effort
Make sure the transmission is in park will be required. When the ignition is
(P) or neutral (N). switched off, some electrical circuits,
Turn the ignition key to the on position. including air bags, warning lamps and
indicators may also be off. If the ignition
Note: Do not touch the accelerator pedal. was turned off accidentally, you can shift
1. Fully press the brake pedal. into neutral (N) and re-start the engine.
2. Turn the key to the start position to
start the engine. Release the key when 1. Put the transmission into neutral (N)
the engine starts. and use the brakes to bring your vehicle
to a safe stop.
Note: The engine may continue cranking
for up to 15 seconds or until it starts. 2. When your vehicle has stopped, shift
into park (P) or neutral (N) and switch
Note: If you cannot start the engine on the the ignition off.
first try, wait for a short period and try again.
3. Apply the parking brake.
Failure to Start
Guarding Against Exhaust Fumes
If you cannot start the engine after three
attempts, wait 10 seconds and follow this WARNING
procedure: If you smell exhaust fumes inside
1. Fully press the brake pedal. your vehicle, have your vehicle
2. Fully press the accelerator pedal and checked by your authorized dealer
hold it there. immediately. Do not drive your vehicle if
you smell exhaust fumes. Carbon
3. Start the engine. monoxide is present in exhaust fumes.
Take precautions to avoid its dangerous
Stopping the Engine When Your effects.
Vehicle is Stationary
1. Shift into park (P) or neutral (N). Important Ventilating Information
2. Turn the key to the off position. If you stop your vehicle and then leave the
3. Apply the parking brake. engine idling for long periods of time, we
recommend that you do one of the
following:
Open the windows at least 1 in (3 cm).
Set your climate control to outside air.
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Starting and Stopping the Engine
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Fuel and Refueling
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Fuel and Refueling
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Fuel and Refueling
Do not use any fuel other than those If your vehicle runs out of fuel:
recommended because they could lead to Normally, adding 1.3 gal (5 L) of fuel is
engine damage that may not be covered enough to restart the engine. If your
by the vehicle Warranty. vehicle is on a steep grade, more fuel
Note: Use of any fuel other than those may be required.
recommended can impair the emission You may need to cycle the ignition from
control system and cause a loss of vehicle off to on several times after refueling
performance. to allow the fuel system to pump the
Do not use: fuel from the tank to the engine. On
restarting, cranking time will take a few
Diesel fuel. seconds longer than normal.
Fuels containing kerosene or paraffin.
Fuels containing more than 85% Filling a Portable Fuel Container
ethanol or E100 fuel. Use the following guidelines to avoid
Fuels containing methanol. electrostatic charge build-up when filling
Fuels containing metallic-based an ungrounded fuel container:
additives, including manganese-based Only use an approved fuel container to
compounds. transfer fuel to your vehicle. Place the
Fuels containing the octane booster container on the ground when filling.
additive, methylcyclopentadienyl Do not fill a fuel container while it is
manganese tricarbonyl (MMT). inside your vehicle (including the cargo
Leaded fuel (using leaded fuel is area).
prohibited by law). Keep the fuel pump nozzle in contact
The use of fuels with metallic compounds with the fuel container while filling.
such as methylcyclopentadienyl Do not use a device that holds the fuel
manganese tricarbonyl (commonly known pump nozzle lever in the fill position.
as MMT), which is a manganese-based
fuel additive, will impair engine
performance and affect the emission
REFUELING
control system.
WARNINGS
Do not be concerned if the engine
Fuel vapor burns violently and a fuel
sometimes knocks lightly. However, if the
fire can cause severe injuries.
engine knocks heavily while using fuel with
the recommended octane rating, contact Read and follow all the instructions
an authorized dealer to prevent any engine on the pump island.
damage.
Turn off your engine when you are
refueling.
RUNNING OUT OF FUEL
Do not smoke if you are near fuel or
Avoid running out of fuel. Running out of refueling your vehicle.
fuel can cause damage not covered by the Keep sparks, flames and smoking
vehicle Warranty. materials away from fuel.
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Fuel and Refueling
WARNINGS WARNINGS
Stay outside your vehicle and do not If you do not use the proper fuel filler
leave the fuel pump unattended cap, excessive pressure or vacuum
when refueling your vehicle. This is in the fuel tank may damage the fuel
against the law in some places. system or cause the fuel cap to disengage
Keep children away from the fuel in a collision, which may result in possible
pump; never let children pump fuel. personal injury.
Do not use personal electronic Note: If you must replace the fuel filler cap,
devices while refueling. replace it with a fuel filler cap that is
Wait at least 10 seconds before designed for your vehicle. The customer
removing the fuel pump nozzle to warranty may be void for any damage to the
allow any residual fuel to drain into fuel tank or fuel system if the correct
the fuel tank. genuine Ford, Motorcraft or other certified
fuel filler cap is not used.
Stop refueling after the fuel pump
nozzle automatically shuts off for the Your fuel tank filler cap has an indexed
second time. Failure to follow this design with a 1/4th turn on and off feature.
will fill the expansion space in the fuel tank When fueling your vehicle:
and could lead to fuel overflowing. 1. Put your vehicle in park (P).
Do not remove the fuel pump nozzle 2. Switch the engine off.
from its fully inserted position when 3. Carefully turn the filler cap
refueling. counterclockwise until it spins off.
4. Pull to remove the cap from the fuel
Use the following guidelines to avoid filler pipe.
electrostatic charge build-up when filling
an ungrounded fuel container: 5. To install the cap, align the tabs on the
cap with the notches on the filler pipe.
Place approved fuel container on the
ground. 6. Turn the filler cap clockwise 1/4 of a
turn clockwise until it clicks at least
Do not fill a fuel container while it is in once.
the vehicle (including the cargo area).
Keep the fuel pump nozzle in contact If the Check Fuel Cap light or a Check Fuel
with the fuel container while filling. Cap message appears in the instrument
cluster and stays on after you start the
Do not use a device that would hold engine, you may not have installed the fuel
the fuel pump handle in the fill position. filler properly.
Fuel Filler Cap
WARNINGS
The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door, do not refuel
until the sound stops. Otherwise, fuel may
spray out, which could cause serious
personal injury.
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Fuel and Refueling
If the fuel cap light remains on, at the next Results are most accurate when the filling
opportunity, safely pull off of the road, method is consistent.
remove the fuel filler cap, align the cap
properly and reinstall it. The check fuel cap Calculating Fuel Economy
light or Check fuel cap message may not
reset immediately. It may take several Do not measure fuel economy during the
driving cycles for the indicators to turn off. first 1,000 mi (1,600 km) of driving (this is
A driving cycle consists of an engine your engines break-in period). A more
start-up (after four or more hours with the accurate measurement is obtained after
engine off) followed by normal city and 2,000 mi (3,200 km) to 3,000 mi
highway driving. (4,800 km). Also, fuel expense, frequency
of fill ups or fuel gauge readings are not
accurate ways to measure fuel economy.
FUEL CONSUMPTION 1. Fill the fuel tank completely and record
the initial odometer reading.
Empty reserve is the amount of fuel
remaining in the tank after the fuel gauge 2. Each time you fill the fuel tank, record
indicates empty. The amount of usable the amount of fuel added.
fuel in the empty reserve varies and should 3. After at least three fill ups, fill the fuel
not be relied upon to increase driving range. tank and record the current odometer
The usable capacity of the fuel tank is reading.
the amount of fuel that can be added 4. Subtract your initial odometer reading
into the tank after the gauge indicates from the current odometer reading.
empty.
To calculate L/100 km (liters per 100
The advertised capacity is the total fuel kilometers) fuel consumption, multiply the
tank size. See Capacities and liters used by 100, then divide by kilometers
Specifications (page 191). It is the traveled. To calculate MPG (miles per
combined usable capacity plus the gallon) fuel consumption, divide miles
empty reserve. traveled by gallons used.
Due to the empty reserve, you may not Keep a record for at least one month and
be able to refuel the full amount of the record the type of driving (city or highway).
advertised capacity of the fuel tank This provides an accurate estimate of your
even when the fuel gauge reads empty. vehicles fuel economy under current
driving conditions. Keeping records during
Filling the Tank summer and winter will show how
For consistent results when refueling: temperature impacts fuel economy.
Turn the ignition off before fueling; an Conditions
inaccurate reading results if the engine
is left running. Heavily loading your vehicle reduces
fuel economy.
Use the same fill rate
(low-medium-high) each time the tank Carrying unnecessary weight in your
is filled. vehicle may reduce fuel economy.
Allow no more than one automatic Adding certain accessories to your
shut-off when refueling. vehicle such as bug deflectors, rollbars
or light bars, running boards and ski
racks may reduce fuel economy.
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Fuel and Refueling
Using fuel blended with alcohol may The scheduled maintenance items listed
lower fuel economy. in scheduled maintenance information are
Fuel economy may decrease with lower essential to the life and performance of
temperatures. your vehicle and to its emissions system.
See Scheduled Maintenance (page 268).
Fuel economy may decrease when
driving short distances. If you use parts other than Ford, Motorcraft
or Ford-authorized parts for maintenance
You will get better fuel economy when
replacements, or for service of
driving on flat terrain than when driving
components affecting emission control,
on hilly terrain.
such non-Ford parts should be the
equivalent to genuine Ford Motor Company
EMISSION CONTROL SYSTEM parts in performance and durability.
Illumination of the service engine soon
WARNINGS indicator, charging system warning light or
Do not park, idle, or drive your vehicle the temperature warning light, fluid leaks,
in dry grass or other dry ground cover. strange odors, smoke or loss of engine
The emission system heats up the power could indicate that the emission
engine compartment and exhaust system, control system is not working properly.
which can start a fire. An improperly operating or damaged
Exhaust leaks may result in entry of exhaust system may allow exhaust to
harmful and potentially lethal fumes enter the vehicle. Have a damaged or
into the passenger compartment. If improperly operating exhaust system
you smell exhaust fumes inside your inspected and repaired immediately.
vehicle, have your dealer inspect your Do not make any unauthorized changes to
vehicle immediately. Do not drive if you your vehicle or engine. By law, vehicle
smell exhaust fumes. owners and anyone who manufactures,
repairs, services, sells, leases, trades
Your vehicle is equipped with various vehicles, or supervises a fleet of vehicles
emission control components and a are not permitted to intentionally remove
catalytic converter that will enable your an emission control device or prevent it
vehicle to comply with applicable exhaust from working. Information about your
emission standards. To make sure that the vehicles emission system is on the Vehicle
catalytic converter and other emission Emission Control Information Decal
control components continue to work located on or near the engine. This decal
properly: also lists engine displacement
Use only the specified fuel listed. Please consult your warranty information
Avoid running out of fuel. for complete details.
Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
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Fuel and Refueling
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Fuel and Refueling
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Transmission
Second (2)
Transmission operates in second (2) gear
only. Use second (2) gear to start-up on
E161511 slippery roads.
1. Fully press down the brake pedal. Transmission operates in first (1) gear
only.
2. Move the gearshift lever into the
Provides maximum engine braking.
desired gear.
Allows upshifts by moving gearshift
3. Come to a complete stop.
lever.
4. Move the gearshift lever and securely Does not downshift into first (1) gear
latch it in park (P). at high speeds; allows for first (1) gear
Park (P) when vehicle reaches slower speeds.
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Transmission
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Transmission
Brake-Shift Interlock
WARNINGS
Do not drive your vehicle until you
verify that the brake lamps are
working.
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Transmission
WARNINGS
When doing this procedure, you will
be taking your vehicle out of park
which means your vehicle can roll
freely. To avoid unwanted vehicle
movement, always fully set the parking
brake prior to doing this procedure. Use
wheel chocks if appropriate.
If the parking brake is fully released,
but the brake warning lamp remains
illuminated, the brakes may not be
working properly. See your authorized
dealer.
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Transmission
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Brakes
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Brakes
The anti-lock braking system will not To release the parking brake:
eliminate the risks when: For vehicles equipped with a foot
You drive too closely to the vehicle in operated parking brake, pull the
front of you. parking brake release lever.
Your vehicle is hydroplaning. For vehicles equipped with a hand
You take corners too fast. operated parking brake, push the
parking brake lever down.
The road surface is poor.
PARKING BRAKE
WARNING
Always set the parking brake fully
and make sure the transmission
selector lever is placed in park (P).
Failure to set the parking brake and engage
park could result in vehicle roll-away,
property damage or bodily injury. Turn the
ignition to the lock position and remove
the key whenever you leave your vehicle.
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Traction Control
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Cruise Control (If Equipped)
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Driving Aids
STEERING
To help prevent damage to the power
steering system:
Never hold the steering wheel at its
furthest turning points (until it stops)
for more than three to five seconds
when the engine is running.
Do not operate the vehicle with a low
power steering pump fluid level (below
the MIN mark on the reservoir).
Some noise is normal during operation.
If excessive, check for low power
steering pump fluid level before
seeking service by your dealer.
Heavy or uneven efforts may be caused
by low power steering fluid. Check for
low power steering pump fluid level
before seeking service by your dealer.
Do not fill the power steering pump
reservoir above the MAX mark on the
reservoir, as this may result in leaks
from the reservoir.
If the power steering system breaks down
(or if the engine is turned off), you can
steer the vehicle manually, but it takes
more effort.
If the steering wanders or pulls, check for:
an improperly inflated tire
uneven tire wear
loose or worn suspension components
loose or worn steering components
improper vehicle alignment
If any steering components are serviced or
replaced, install new fasteners (many are
coated with thread adhesive or have
prevailing torque features which may not
be re-used). Never re-use a bolt or nut.
Torque fasteners to specifications.
A high crown in the road or high crosswinds
may also make the steering seem to
wander or pull.
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Load Carrying
PAYLOAD
E143816
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Load Carrying
E210945
CARGO
E143817
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Load Carrying
GVW
E143818
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Load Carrying
Example only:
E198828
WARNING
Exceeding the Safety
Compliance Certification
Label vehicle weight rating limits
could result in substandard
vehicle handling or performance,
engine, transmission and/or
structural damage, serious
damage to the vehicle, loss of
control and personal injury.
GCW GVW
E143819
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Load Carrying
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Load Carrying
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Load Carrying
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Towing
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Towing
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Towing
E-350
Variant Rear Maximum GCWR Maximum Loaded
Axle Trailer Weight
Ratio
5.4L Cutaway 4.10 13000 lb (5896 kg) 8000 lb (3629 kg)
Single Rear
Wheel
6.8L Cutaway 4.10 18500 lb (8391 kg) 10000 lb (4536 kg)
Single Rear
Wheel
5.4L Cutaway 4.10 13000 lb (5896 kg) 7700 lb (3493 kg)
Dual Rear Wheel
6.8L Cutaway 4.10 18500 lb (8391 kg) 10000 lb (4536 kg)
Dual Rear Wheel
5.4L Stripped 4.10 13000 lb (5896 kg) 8400 lb (3810 kg)
Chassis 138 inch
wheelbase
6.8L Stripped 4.10 18500 lb (8391 kg) 10000 lb (4536 kg)
Chassis 138 inch
wheelbase
5.4L Stripped 4.10 13000 lb (5896 kg) 8300 lb (3765 kg)
Chassis 158 inch
and 176 inch
wheelbase
6.8L Stripped 4.10 18500 lb (8391 kg) 10000 lb (4536 kg)
Chassis 158 inch
and 176 inch
wheelbase
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E-450
Variant Rear Maximum GCWR Maximum Loaded
Axle Trailer Weight
Ratio
5.4L Cutaway 4.56 14050 lb (6373 kg) 8500 lb (3856 kg)
6.8L Cutaway 4.56 22000 lb (9979 kg) 10000 lb (4536 kg)
5.4L Stripped 4.56 14050 lb (6373 kg) 9200 lb (4173 kg)
Chassis
6.8L Stripped 4.56 22000 lb (9979 kg) 10000 lb (4536 kg)
Chassis
Note: Do not exceed trailer weight This equals the maximum loaded
of 5000 lb (2268 kg) when towing trailer weight for this combination.
with the bumper only.
Note: The trailer tongue load is
Calculating the Maximum considered part of the payload for
Loaded Trailer Weight for Your your vehicle. Reduce the total
Vehicle payload by the final trailer tongue
weight.
1. Start with the gross combined
weight rating for your vehicle Note: Consult an authorized dealer
model and axle ratio. See the to determine the maximum trailer
previous charts. weight allowed for your vehicle if
you are not sure.
2. Subtract all of the following
that apply to your vehicle: ESSENTIAL TOWING CHECKS
Vehicle curb weight.
Follow these guidelines for safe towing:
Hitch hardware weight, such as
a draw bar, ball, locks or weight Do not tow a trailer until you drive your
distributing hardware. vehicle at least 1,000 mi (1,600 km).
Consult your local motor vehicle laws
Driver weight. for towing a trailer.
Passenger(s) weight. See the instructions included with
Payload, cargo and luggage towing accessories for the proper
weight. installation and adjustment
specifications.
Aftermarket equipment weight.
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Weight-distributing Hitches
WARNING
Do not adjust a weight-distributing
hitch to any position where the rear
bumper of the vehicle is higher than
it was before attaching the trailer. Doing
so will defeat the function of the
weight-distributing hitch, which may cause
unpredictable handling, and could result
in serious personal injury.
E163167
When attaching the trailer wiring connector When hooking-up a trailer using a
to your vehicle, only use a proper fitting weight-distributing hitch, always use the
connector that works with the vehicle and following procedure:
trailer functions. Some seven-position 1. Park the loaded vehicle, without the
connectors may have the SAE J2863 logo, trailer, on a level surface.
which confirms that it is the proper wiring 2. Measure the height to the top of your
connector and works correctly with your vehicle's front wheel opening on the
vehicle. fender. This is H1.
3. Attach the loaded trailer to your vehicle
Color Function
without the weight-distributing bars
Yellow Left turn signal and stop lamp connected.
4. Measure the height to the top of your
White Ground (-) vehicle's front wheel opening on the
Blue Electric brakes fender a second time. This is H2.
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5. Install and adjust the tension in the Electric brakes and manual, automatic or
weight-distributing bars so that the surge-type trailer brakes are safe if you
height of your vehicle's front wheel install them properly and adjust them to
opening on the fender is approximately the manufacturer's specifications. The
half the way down from H2, toward H1. trailer brakes must meet local and federal
6. Check that the trailer is level or slightly regulations.
nose down toward your vehicle. If not, The rating for the tow vehicle's braking
adjust the ball height accordingly and system operation is at the gross vehicle
repeat Steps 2-6. weight rating, not the gross combined
When the trailer is level or slightly nose weight rating.
down toward the vehicle: Separate functioning brake systems
Lock the bar tension adjuster in place. are required for safe control of towed
vehicles and trailers weighing more
Check that the trailer tongue securely than 1500 pounds (680 kilograms)
attaches and locks onto the hitch. when loaded.
Install safety chains, lighting, and trailer
brake controls as required by law or the Integrated Trailer Brake Controller (If
trailer manufacturer. Equipped)
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When used properly, the trailer brake Trailer Connected: Displays when the
controller assists in smooth and effective system senses a correct trailer wiring
trailer braking by powering the trailers connection (a trailer with electric trailer
electric or electric-over-hydraulic brakes brakes) during a given ignition cycle.
with a proportional output based on the Trailer Disconnected: Displays,
towing vehicles brake pressure. accompanied by a single audible time,
The controller user interface consists of when the system senses a trailer
the following: connection and then a disconnection,
either intentional or unintentional,
A: + and - (Gain adjustment buttons): during a given ignition cycle. It also
Pressing these buttons adjusts the displays if a truck or trailer-wiring fault
controller's power output to the trailer occurs causing the trailer to appear
brakes in 0.5 increments. You can increase disconnected. This message can also
the gain setting to 10.0 (maximum trailer display if you use the manual control
braking) or decrease it to 0 (no trailer lever without a trailer connected.
braking). The gain setting displays in the
message center. B: Manual control lever: Slide the control
lever to the left to switch on the trailer's
The controller shows gain setting, output electric brakes independent of the tow
bar graph, and trailer connectivity status vehicle's. See the following Procedure for
in the information display. They appear in Adjusting Gain section for instructions
the information display as follows: on proper use of this feature. If you use the
Trailer Brake Controller Gain (without manual control while the brake is also
trailer connected): Shows the current applied, the greater of the two inputs
gain setting during a given ignition cycle determines the power sent to the trailer
and when adjusting the gain. This also brakes.
displays if you use the manual control
Stop lamps: Using the manual control
lever or make gain adjustments with
lever illuminates both the trailer brake
no trailer connected.
lamps and your vehicle brake lamps
Trailer Brake Controller Gain Output: except the center high-mount stop
Displays when you push your vehicle's lamp, if you make the proper electrical
brake pedal, or upon use of the manual connection to the trailer. Pressing your
control. Bar indicators illuminate in the vehicle brake pedal also illuminates
information display to indicate the both trailer and vehicle brake lamps.
amount of power going to the trailer
brakes relative to the brake pedal or Procedure for Adjusting Gain
manual control input. One bar indicates
the least amount of output; six bars Note: Only perform this procedure in a
indicate maximum output. traffic-free environment at speeds of
approximately 20-25 mph (30-40 km/h).
The gain setting sets the trailer brake
controller for the specific towing condition.
You should change the setting as towing
conditions change. Changes to towing
conditions include trailer load, vehicle load,
road conditions and weather.
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The gain should be set to provide the A message indicating a trailer brake
maximum trailer braking assistance while module fault may display in response to
making sure the trailer wheels do not lock faults sensed by the trailer brake controller,
when using the brakes. Locked trailer accompanied by a single tone. If this
wheels may lead to trailer instability. message appears, contact an authorized
1. Make sure the trailer brakes are in good dealer as soon as possible for diagnosis
working condition, functioning normally and repair. The controller may still
and properly adjusted. See your trailer function, but performance may be
dealer if necessary. degraded.
2. Hook up the trailer and make the A message indicating a trailer wiring fault
electrical connections according to the may display when there is a short circuit
trailer manufacturer's instructions. on the electric brake output wire. If this
message displays, accompanied by a
3. When you plug in a trailer with electric single tone, with no trailer connected, the
or electric-over-hydraulic brakes, a problem is with your vehicle wiring
message confirming connection between the trailer brake controller and
appears in the information display. the 7-pin connector at the bumper. If the
4. Use the gain adjustment (+ and -) message only displays with a trailer
buttons to increase or decrease the connected, the problem is with the trailer
gain setting to the desired starting wiring. Consult your trailer dealer for
point. A gain setting of 6.0 is a good assistance. This can be a short to ground
starting point for heavier loads. (such as a chaffed wire), short to voltage
5. In a traffic-free environment, tow the (such as a pulled pin on trailer emergency
trailer on a dry, level surface at a speed breakaway battery) or the trailer brakes
of 20-25 mph (30-40 km/h) and may be drawing too much current.
squeeze the manual control lever Points to Remember
completely.
6. If the trailer wheels lock up, indicated Note: Do not attempt removal of the trailer
by squealing tires, reduce the gain brake controller without consulting the
setting. If the trailer wheels turn freely, Workshop Manual. Damage to the unit may
increase the gain setting. Repeat Steps result.
5 and 6 until the gain setting is at a Adjust gain setting before using the
point just below trailer wheel lock-up. trailer brake controller for the first time.
If towing a heavier trailer, trailer wheel Adjust gain setting, using the procedure
lock-up may not be attainable even above, whenever road, weather and
with the maximum gain setting of 10. trailer or vehicle loading conditions
Explanation of Information Display change from when the gain was initially
Warning Messages set.
Only use the manual control lever for
Note: An authorized dealer can diagnose proper adjustment of the gain during
the trailer brake controller to determine trailer setup. Misuse, such as
exactly which trailer fault has occurred. application during trailer sway, could
However, your Ford warranty does not cover cause instability of trailer or tow
this diagnosis if the fault is with the trailer. vehicle.
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Towing
Shift to a lower gear when driving down Your vehicle may be equipped with a
a long or steep hill. Do not apply the temporary or conventional spare tire. A
brakes continuously, as they may "temporary" spare tire is different in size
overheat and become less effective. (diameter or width), tread-type
If your transmission is equipped with a (All-Season or All Terrain) or is from a
Grade Assist or Tow/Haul feature, use different manufacturer than the road tires
this feature when towing. This provides on your vehicle. Consult information on the
engine braking and helps eliminate tire label or Safety Compliance label for
excessive transmission shifting for limitations when using.
optimum fuel economy and
transmission cooling.
Launching or Retrieving a Boat or
Personal Watercraft (PWC)
If your vehicle is equipped with
AdvanceTrac with RSC, this system Note: Disconnect the wiring to the trailer
may turn on during typical cornering before backing the trailer into the water.
maneuvers with a heavily loaded trailer. Note: Reconnect the wiring to the trailer
This is normal. Turning the corner at a after removing the trailer from the water.
slower speed while towing may reduce
this tendency. When backing down a ramp during boat
launching or retrieval:
If you are towing a trailer frequently in
hot weather, hilly conditions, at the Do not allow the static water level to
gross combined weight rating (or any rise above the bottom edge of the rear
combination of these factors), consider bumper.
refilling your rear axle with synthetic Do not allow waves to break higher
gear lubricant. See Capacities and than 6 in (15 cm) above the bottom
Specifications (page 191). edge of the rear bumper.
Allow more distance for stopping with Exceeding these limits may allow water to
a trailer attached. Anticipate stops and enter vehicle components:
brake gradually.
Causing internal damage to the
Avoid parking on a grade. However, if components.
you must park on a grade:
Affecting driveability, emissions and
1. Turn the steering wheel to point your reliability.
vehicle tires away from traffic flow.
Replace the rear axle lubricant anytime
2. Set your vehicle parking brake. the rear axle has been submerged in water.
3. Place the automatic transmission in Water may have contaminated the rear
position P. axle lubricant, which is not normally
checked or changed unless a leak is
4. Place wheel chocks in front and back
suspected or other axle repair is required.
of the trailer wheels. (Chocks not
included with vehicle.)
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Driving Hints
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Driving Hints
Avoid using speed control in hilly When driving through standing water, drive
terrain. very slowly and do not stop your vehicle.
Do not rest your foot on the brake Your brake performance and traction may
pedal while driving. be limited. After driving through water and
as soon as it is safe to do so:
Avoid carrying unnecessary weight.
Lightly press the brake pedal to dry the
Avoid adding particular accessories to
brakes and to check that they work.
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski Check that the horn works.
racks). Check that the exterior lights work.
Avoid driving with the wheels out of Turn the steering wheel to check that
alignment. the steering power assist works.
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Driving Hints
WARNINGS
Never place floor mats or any other
covering on top of already installed
floor mats. Floor mats should always
rest on top of vehicle carpeting surface and
not another floor mat or other covering.
Additional floor mats or any other covering
will reduce the pedal clearance and
potentially interfere with pedal operation.
Check attachment of floor mats on
a regular basis. Always properly
reinstall and secure floor mats that
have been removed for cleaning or
replacement.
Always make sure that objects
cannot fall into the driver foot well
while the vehicle is moving. Objects
that are loose can become trapped under
the pedals causing a loss of vehicle control.
Failure to properly follow floor mat
installation or attachment
instructions can potentially cause
interference with pedal operation causing
a loss of vehicle control.
E142666
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Roadside Emergencies
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Roadside Emergencies
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Roadside Emergencies
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Roadside Emergencies
Jump Starting
1. Start the engine of the booster vehicle
and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
RPM, as shown in your tachometer.
1 2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been
started, run both vehicle engines for an
additional three minutes before
disconnecting the jumper cables.
3 4 Removing the Jumper Cables
2 Remove the jumper cables in the reverse
order that they were connected.
E142664
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Roadside Emergencies
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Customer Assistance
www.owner.ford.com
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle These are some of the items that can be
line will provide warranty service, we found online:
recommend you return to your selling U.S. dealer locator by Dealer Name,
authorized dealer who wants to ensure City/State or Zip Code.
your continued satisfaction. Owner Manuals.
Please note that certain warranty repairs Maintenance Schedules.
require special training and equipment, so
Recalls.
not all authorized dealers are authorized
to perform all warranty repairs. This means Ford Extended Service Plans.
that, depending on the warranty repair Ford Genuine Accessories.
needed, you may have to take your vehicle Service specials and promotions.
to another authorized dealer.
In Canada:
A reasonable time must be allowed to
perform a repair after taking your vehicle Mailing address
to the authorized dealer. Repairs will be Customer Relationship Centre
made using Ford or Motorcraft parts, or Ford Motor Company of Canada, Limited
remanufactured or other parts that are P.O. Box 2000
authorized by Ford. Oakville, Ontario L6K 0C8
Away From Home Telephone
If you are away from home when your 1-800-565-3673 (FORD)
vehicle needs service, contact the Ford
Customer Relationship Center or use the Website
online resources listed below to find the
nearest authorized dealer. www.ford.ca
In the United States:
Twitter
Mailing address
@FordServiceCA (English Canada)
Ford Motor Company @FordServiceQC (Quebec)
Customer Relationship Center
P.O. Box 6248 Additional Assistance
Dearborn, MI 48126
If you have questions or concerns, or are
Telephone unsatisfied with the service you are
1-800-392-3673 (FORD) receiving, follow these steps:
(TDD for the hearing impaired: 1. Contact your Sales Representative or
1-800-232-5952) Service Advisor at your selling or
Additional information and resources are servicing authorized dealer.
available online:
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Customer Assistance
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Customer Assistance
You are required to submit your warranty Disputes submitted to the BBB AUTO LINE
dispute to BBB AUTO LINE before asserting program are usually decided within forty
in court any rights or remedies conferred days after you file your claim with the BBB.
by California Civil Code Section 1793.22(b). You are not bound by the decision, and
You are also required to use BBB AUTO may reject the decision and proceed to
LINE before exercising rights or seeking court where all findings of the BBB Auto
remedies created by the Federal Line dispute, and decision, are admissible
Magnuson-Moss Warranty Act, 15 U.S.C. in the court action. Should you choose to
sec. 2301 et seq. If you choose to seek accept the BBB AUTO LINE decision, Ford
redress by pursuing rights and remedies is then bound by the decision, and must
not created by California Civil Code Section comply with the decision within 30 days
1793.22(b) or the Magnuson-Moss of receipt of your acceptance letter.
Warranty Act, resort to BBB AUTO LINE is
BBB AUTO LINE Application: Using the
not required by those statutes.
information provided below, please call or
write to request a program application.
THE BETTER BUSINESS You will be asked for your name and
address, general information about your
BUREAU (BBB) AUTO LINE new vehicle, information about your
PROGRAM (U.S. ONLY) warranty concerns, and any steps you have
already taken to try to resolve them. A
Your satisfaction is important to Ford Customer Claim Form will be mailed that
Motor Company and to your dealer. If a will need to be completed, signed and
warranty concern has not been resolved returned to the BBB along with proof of
using the three-step procedure outlined ownership. Upon receipt, the BBB will
earlier in this chapter in the Getting the review the claim for eligibility under the
Services you need section, you may be Program Summary Guidelines.
eligible to participate in the BBB AUTO
LINE program. You can get more information by
calling BBB AUTO LINE at
The BBB AUTO LINE program consists of 1-800-955-5100, or writing to:
two parts mediation and arbitration.
During mediation, a representative of the BBB AUTO LINE
BBB will contact both you and Ford Motor 3033 Wilson Boulevard, Suite 600
Company to explore options for settlement Arlington, Virginia 22201
of the claim. If an agreement is not reached BBB AUTO LINE applications can also be
during mediation or you do not want to requested by calling the Ford Motor
participate in mediation, and if your claim Company Customer Relationship Center
is eligible, you may participate in the at 1-800-392-3673.
arbitration process. An arbitration hearing
Note: Ford Motor Company reserves the
will be scheduled so that you can present
right to change eligibility limitations, modify
your case in an informal setting before an
procedures, or to discontinue this process
impartial person. The arbitrator will
at any time without notice and without
consider the testimony provided and make
obligation.
a decision after the hearing.
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Customer Assistance
For customers in Guam, the If you buy your vehicle in North America
Commonwealth of the Northern Mariana and then relocate to any of the above
Islands (CNMI), America Samoa, and the locations, register your vehicle
U.S. Virgin Islands, please feel free to call identification number (VIN) and new
our Toll-Free Number: (800) 841-FORD address with Ford Motor Company Export
(3673). Operations & Global Growth Initiatives by
emailing expcac@ford.com.
If your vehicle must be serviced while you
are traveling or living in Puerto Rico, If you are in another foreign country,
contact the nearest authorized dealer. If contact the nearest authorized dealer. In
the authorized dealer cannot help you, the event your inquiry is unresolved,
contact: communicate your concern with the
dealerships Sales Manager, Service
FORD MOTOR COMPANY
Manager or Customer Relations Manager.
Customer Relationship Center
If you require additional assistance or
1555 Fairlane Drive
clarification, please contact the respective
Fairlane Business Park #3
Customer Relationship Center as
Allen Park, Michigan 48101
previously listed.
U.S.A.
Telephone: (800) 841-FORD (3673) Customers in the U.S. should call
FAX: (313) 390-0804 1-800-392-3673.
Email: prcac@ford.com
www.ford.com.pr
ORDERING ADDITIONAL
If your vehicle must be serviced while you
are traveling or living in the Middle East,
OWNER'S LITERATURE
contact the nearest authorized dealer. If
To order the publications in this portfolio,
the authorized dealer cannot help you,
contact Helm, Incorporated at:
contact:
HELM, INCORPORATED
FORD MOTOR COMPANY
47911 Halyard Drive
Customer Relationship Center
Plymouth, Michigan 48170
1555 Fairlane Drive
Attention: Customer Service
Fairlane Business Park #3
Allen Park, Michigan 48101 Or to order a free publication catalog, call
U.S.A. toll free: 1-800-782-4356
Ford: 80004443673 Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Lincoln: 80004441067
Helm, Incorporated can also be reached
If calling from the UAE: 80004441066
by their website:
If calling from the Kingdom of Saudi
Arabia: 8008443673 www.helminc.com
If calling from Kuwait: 22280384 (Items in this catalog may be purchased
FAX: +971 4 3327266 by credit card, check or money order.)
Email: menacac@ford.com
www.me.ford.com
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Customer Assistance
Website www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-defectinvestigations-
index-76.htm (English)
Website www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-Enquetes-
index-76.htm (French)
Phone 18003330510
Website www.ford.ca
Phone 1800565-3673
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Fuses
E194305
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Fuses
*Mini fuses.
**A1S fuses.
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Fuses
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Fuses
CHANGING A FUSE
Fuses
WARNING
Always replace a fuse with one that
has the specified amperage rating. E217331
Using a fuse with a higher amperage
rating can cause severe wire damage and
could start a fire.
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Fuses
If electrical components in the vehicle are the fuse. Check the appropriate fuses
not working, a fuse may have blown. Blown before replacing any electrical
fuses are identified by a broken wire within components.
FuseTypes
E207206
A Micro 2
B Micro 3
C Maxi
D Mini
E M Case
F J Case
G J Case Low Profile
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Maintenance
Precautions
Do not work on a hot engine.
Make sure that nothing gets caught in
moving parts.
Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation. E196351
Keep all open flames and other burning 1. Inside the vehicle, pull the hood release
material (such as cigarettes) away handle located under the bottom left
from the battery and all fuel related corner of the instrument panel.
parts. 2. Go to the front of the vehicle and push
the auxiliary latch, located in the center
Working with the Engine Off of the top grille, to the left in order to
1. Set the parking brake and shift to park release the hood.
(P). 3. Lift the hood and secure it with the
prop rod.
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Maintenance
A B C D E F G
E197500
I H
A Windshield washer fluid reservoir: See Washer Fluid Check (page 145).
B Engine oil filler cap: See Engine Oil Check (page 138).
C Automatic transmission fluid dipstick: See Automatic Transmission Fluid
Check (page 142).
D Air filter assembly: See Changing the Engine Air Filter (page 155).
E Engine oil dipstick: See Engine Oil Dipstick (page 138).
F Brake fluid reservoir: See Brake Fluid Check (page 144).
G Engine coolant reservoir: See Engine Coolant Check (page 139).
H Power steering fluid reservoir: See Power Steering Fluid Check (page 145).
I Battery: See Changing the 12V Battery (page 145).
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Maintenance
A B
E142732
E161560
Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
A MIN conforms to the current engine and
B MAX emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
ENGINE OIL CHECK Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile
Note: Check the level before starting the manufacturers.
engine. 1. Remove the filler cap.
Note: Make sure that the level is between 2. Add engine oil that meets the Ford
the MIN and the MAX marks. specifications. See Capacities and
1. Make sure that your vehicle is on level Specifications (page 191).
ground. 3. Wipe off any spilled oil.
2. Turn the engine off and wait 10 minutes 4. Replace the filler cap. Turn it until you
for the oil to drain into the oil pan. feel a strong resistance.
3. Remove the dipstick and wipe it with
a clean, lint-free cloth. Replace the OIL CHANGE INDICATOR
dipstick and remove it again to check
the oil level. RESET
If the level is at the MIN mark, add oil Resetting the Oil Life Monitoring
immediately. System
Adding Engine Oil Only reset the oil life monitoring system
after changing the engine oil and oil filter.
Note: Do not remove the filler cap when
the engine is running.
Note: Do not add oil further than the MAX
mark. Oil levels above the MAX mark may
cause engine damage.
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Maintenance
To reset the oil life monitoring system do Checking the Engine Coolant
the following:
When the engine is cold, check the
1. Switch the ignition on. Do not start the concentration and level of the engine
engine. coolant at the intervals listed in the
2. Fully press the accelerator and brake scheduled maintenance information. See
pedals at the same time. Scheduled Maintenance (page 268).
3. Keep the accelerator and brake pedals Note: Make sure that the coolant level is
fully pressed. between the MIN and MAX marks on the
4. After three seconds, a message coolant reservoir.
displays confirming the reset procedure Note: Coolant expands when it is hot. The
is in progress. level may extend beyond the MAX mark.
5. After 25 seconds, a message displays
Note: If the level is at the MIN mark, below
confirming the reset procedure is
the MIN mark, or empty, add coolant
complete.
immediately. See Adding Engine Coolant
6. Release the accelerator and brake in this chapter.
pedals.
Maintain coolant concentration within
7. Switch the ignition off. 48% to 50%, which equates to a freeze
point between -30F (-34C) and -34F
ENGINE COOLANT CHECK (-37C).
Note: For best results, coolant
WARNINGS concentration should be tested with a
Do not add engine coolant when the refractometer such as Robinair Coolant
engine is hot. Steam and scalding and Battery Refractometer 75240. We do
liquids released from a hot cooling not recommend the use of hydrometers or
system can burn you badly. Also, spilling coolant test strips for measuring coolant
coolant on hot engine parts can burn you. concentrations.
Do not put engine coolant in the Note: Automotive fluids are not
windshield washer fluid container. If interchangeable. Do not use engine coolant,
sprayed on the windshield, engine antifreeze or windshield washer fluid outside
coolant could make it difficult to see of its specified function and vehicle location.
through the windshield.
Adding Engine Coolant
To reduce the risk of personal injury,
make sure the engine is cool before Note: Do not use stop leak pellets, cooling
unscrewing the coolant pressure system sealants or additives as they can
relief cap. The cooling system is under cause damage to the engine cooling or
pressure. Steam and hot liquid can come heating systems. Your warranty may not
out forcefully when you loosen the cap cover these damages.
slightly.
Do not add coolant further than the
MAX mark.
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Do not mix different colors or types of 3. Check the coolant level in the coolant
coolant in your vehicle. Mixing of engine reservoir the next few times you drive
coolants may harm your engines cooling your vehicle.
system. The use of an improper coolant 4. If necessary, add enough prediluted
may harm engine and cooling system engine coolant to bring the coolant
components and may void the warranty. level to the proper level.
Use prediluted engine coolant meeting the
Ford specification. See Capacities and Recycled Engine Coolant
Specifications (page 191).
Ford Motor Company does not recommend
In case of emergency, you can add a large
the use of recycled engine coolant since a
amount of water without engine coolant
Ford-approved recycling process is not yet
in order to reach a vehicle service location.
available.
In this instance, qualified personnel:
Used engine coolant should be disposed
1. Must drain the cooling system.
of in an appropriate manner. Follow your
2. Chemically clean the coolant system communitys regulations and standards
with Motorcraft Premium Cooling for recycling and disposing of automotive
System Flush. fluids.
3. Refill with engine coolant as soon as
possible. Severe Climates
Water alone, without engine coolant, can If you drive in extremely cold climates:
cause engine damage from corrosion, It may be necessary to have an
overheating or freezing. authorized dealer increase the coolant
Do not use the following as a coolant concentration above 50%.
substitute: A coolant concentration of 60%
Alcohol. provides improved freeze point
protection. Engine coolant
Methanol. concentrations above 60% decrease
Brine. the overheat protection characteristics
Any engine coolant mixed with alcohol of the engine coolant and may cause
or methanol antifreeze or coolant. engine damage.
Alcohol and other liquids can cause engine If you drive in extremely hot climates:
damage from overheating or freezing. It may be necessary to have an
Do not add extra inhibitors or additives to authorized dealer decrease the coolant
the coolant. These can be harmful and concentration to 40%.
compromise the corrosion protection of A coolant concentration of 40%
the engine coolant. provides improved overheat protection.
Engine coolant concentrations below
When adding coolant:
40% decrease the freeze and corrosion
1. Unscrew the cap slowly. Pressure protection characteristics of the engine
escapes as you unscrew the cap. coolant and may cause engine
2. Add prediluted engine coolant meeting damage.
the Ford specification. See Capacities
and Specifications (page 191).
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Type B
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Type B
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Type B
Your automatic transmission is equipped
with a serviceable transmission fluid filter
located inside the transmission bottom
pan. For service intervals for the automatic
transmission fluid and transmission filter,
See Scheduled Maintenance (page 268).
For transmission filter maintenance, see
your authorized dealer.
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Note: If you do not carry out the above Clean the wiper blades with washer fluid
process, the idle quality of your vehicle may or water applied with a soft sponge or
be adversely affected until the idle trim is cloth.
eventually relearned.
Flexible fuel vehicles operating on E85 may CHANGING THE WIPER
experience poor starts and driveability
problems until the fuel trim and ethanol
BLADES
content have been relearned.
You can manually move the wiper arms
When the battery is disconnected or a new when the ignition is off. This allows for ease
battery installed, the transmission must of blade replacement and cleaning under
learn its adaptive strategy. As a result of the blades.
this, the transmission may shift firmly. This
operation is considered normal and fully
updates transmission operation to its
optimum shift feel. We recommend that
the negative battery cable terminal be
disconnected from the battery if you plan
to store your vehicle for an extended period
of time. This minimizes the discharge of
your battery during storage.
A
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ADJUSTING THE HEADLAMPS
A 8 feet (2.4 meters).
We properly aim the headlamps on your
vehicle at the assembly plant. If your B Center height of lamp to ground.
vehicle has been in an accident, have an C 25 feet (7.6 meters).
authorized dealed check the alignment of
your headlamps. D Horizontal reference line.
E Vertical reference line for the
Vertical and Horizontal Aim center of the headlamp.
Adjustment (Sealed Beam
Headlamps) F Vertical reference line for the
center of the vehicle.
Use the mechanical aimers on your vehicle
to aim the headlamps. If mechanical To adjust the headlamps:
aimers are used and the cross-car sight 1. Park your vehicle on a level surface
line is in any way blocked, set the legs of about 25 feet (7.6 meters) away from
the universal adaptor all to the same a vertical plain surface. Check your
setting, such that the cross-car sight line headlamp alignment at night or in a
is no longer blocked (per the instructions dark area so that you can see the
for the brand of mechanical aimer you are headlamp beam pattern.
using). You can also aim the headlamps
visually using the procedure below. 2. The center of the headlamp is marked
either on the lens (a circle or cross
marker) or on the bulb shield, internal
to the lamp (mark or feature). Measure
the height from the center of your
headlamp to the ground (B) and mark
an 8 foot (2.4 meter) long horizontal
line on the wall or screen (D) at this
height (masking tape works well).
3. Turn on the low beam headlamps and
open the hood.
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other.
5. Locate the vertical adjuster on each
3. Turn on the low beam headlamps to headlamp. Using a Phillips #2
illuminate the wall or screen and open screwdriver, turn the adjuster either
the hood. clockwise or counterclockwise in order
to adjust the vertical aim of the
headlamp.
6. Repeat steps 3 thru 5 to adjust the
other headlamp.
7. Close the hood and switch off the
lamps.
REMOVING A HEADLAMP
Aerodynamic Headlamps
E142465 1. Make sure the headlamp switch is in
4. On the wall or screen, you will observe the off position, then open the hood.
a flat zone of high intensity light
located at the top of the right hand
portion of the beam pattern. If the top
edge of the high intensity light zone is
not at the horizontal reference line, you
will need to adjust the headlamp.
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4. Remove the bulb assembly by turning
it counterclockwise and pulling it 1. Make sure the headlamp switch is in
straight out. the off position, then open the hood.
To install the new bulb, follow the removal 2. Remove the headlamp assembly. Refer
procedures in reverse order. to Replacing Headlamp Bulbs in this
section.
Replacing Front Parking Lamp and 3. Rotate the bulb socket
Direction Indicator Bulbs counterclockwise and remove.
Aerodynamic 4. Carefully pry up the bulb straight out
of the socket.
To complete installation, follow the
removal procedures in reverse order.
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Sealed beam
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2. Remove the four screws and the lamp
1. Make sure the headlamp switch is in lens from the lamp assembly.
the off position, then open the hood. 3. Carefully pull the bulb straight out of
2. Remove the headlamp assembly. Refer the socket and push in the new bulb.
to Replacing Headlamp Bulbs in this
section.
BULB SPECIFICATION CHART
3. Rotate the bulb socket
counterclockwise and remove. Replacement bulbs are specified in the
4. Carefully pry up the bulb straight out chart below. Headlamp bulbs must be
of the socket. marked with an authorized D.O.T. for
North America and an E for Europe to
To complete installation, follow the
ensure lamp performance, light brightness
removal procedures in reverse order.
and pattern and safe visibility. The correct
Replacing bulbs will not damage the lamp assembly
Brake/Tail/Turn/Reverse Lamp or void the lamp assembly warranty and
Bulbs (Cut-Away Only) will provide quality bulb illumination time.
Exterior Lamps
Lamp Trade name
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Lamp Trade name
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Immediately remove fuel spillages, bird Do not use water pressure higher than
droppings, insect deposits and road tar. 2,000 psi (14,000 kPa).
These may cause damage to your Do not use water hotter than 179F
vehicles paintwork or trim over time. (82C).
We recommend Motorcraft Bug and
Tar Remover. Use a spray with a 40 wide spray
angle pattern.
Remove any exterior accessories, for
example antennas, before entering a Keep the nozzle at a 12 in (305 mm)
car wash. distance and 90 angle to your
vehicle's surface.
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these Note: Holding the pressure washer nozzle
substances come in contact with your at an angle to the vehicle's surface may
vehicle, wash the affected area as soon as damage graphics and cause the edges to
possible. peel away from the vehicle's surface.
Note: Do not use chrome cleaner, metal Use a quality wax that does not contain
cleaner or polish on wheels or wheel covers. abrasives.
Follow the manufacturers instructions
Exterior Plastic Parts to apply and remove the wax.
For routine cleaning we recommend Apply a small amount of wax in a
Motorcraft Detail Wash. If tar or grease back-and-forth motion, not in circles.
spots are present, we recommend
Motorcraft Bug and Tar Remover.
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Do not allow wax to come in contact Never wash or rinse any ignition coil,
with any non-body (low-gloss black) spark plug wire or spark plug well, or
colored trim. The wax will discolor or the area in and around these locations.
stain the parts over time. Cover the battery, power distribution
Roof racks. box, and air filter assembly to prevent
Bumpers. water damage when cleaning the
engine.
Grained door handles.
Side moldings.
CLEANING THE WINDOWS AND
Mirror housings.
WIPER BLADES
Windshield cowl area.
Do not apply wax to glass areas. Car wash chemicals and environmental
After waxing, your car's paint should fallout can result in windshield and wiper
feel smooth, and be free of streaks and blade contamination. Dirty windshield and
smudges. wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
CLEANING THE ENGINE performance.
Engines are more efficient when they are To clean the windshield and wiper blades:
clean because grease and dirt buildup keep Clean the windshield with a
the engine warmer than normal. non-abrasive glass cleaner. When
cleaning the interior of the windshield,
When washing: avoid getting any glass cleaner on the
Take care when using a power washer instrument panel or door panels. Wipe
to clean the engine. The high-pressure any glass cleaner off these surfaces
fluid could penetrate the sealed parts immediately.
and cause damage. For windshields contaminated with
Do not spray a hot engine with cold tree sap, chemicals, wax or bugs, clean
water to avoid cracking the engine the entire windshield using steel wool
block or other engine components. (no greater than 0000 grade) in a
Spray Motorcraft Engine Shampoo and circular motion and rinse with water.
Degreaser on all parts that require Clean the wiper blades with isopropyl
cleaning and pressure rinse clean. In rubbing alcohol or windshield washer
Canada, use Motorcraft Engine concentrate.
Shampoo.
Note: Do not use razor blades or other
Never wash or rinse the engine while it sharp objects to clean or remove decals
is hot or running; water in the running from the inside of the heated rear window.
engine may cause internal damage. The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
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Engine
VEHICLE STORAGE
Change the engine oil and filter prior to
If you plan on storing your vehicle for 30 storage because used engine oil
days or more, read the following contains contaminates which may
maintenance recommendations to make cause engine damage.
sure your vehicle stays in good operating Start the engine every 15 days for a
condition. minimum of 15 minutes. Run at fast idle
We engineer and test all motor vehicles with the climate controls set to defrost
and their components for reliable, regular until the engine reaches normal
driving. Under various conditions, operating temperature.
long-term storage may lead to degraded
engine performance or failure unless you
use specific precautions to preserve engine
components.
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Fill the fuel tank with high-quality fuel Removing Vehicle From Storage
until the first automatic shutoff of the
fuel pump nozzle. When your vehicle is ready to come out of
storage, do the following:
Cooling system Wash your vehicle to remove any dirt
or grease film build-up on window
Protect against freezing temperatures.
surfaces.
When removing your vehicle from
Check windshield wipers for any
storage, check coolant fluid level.
deterioration.
Confirm that there are no cooling
system leaks and that fluid is at the Check under the hood for any foreign
recommended level. material that may have collected
during storage such as mice or squirrel
Battery nests.
Check and recharge as necessary. Keep Check the exhaust for any foreign
connections clean. material that may have collected
during storage.
If storing your vehicle for more than 30
days without recharging the battery, Check tire pressures and set tire
we recommend that you disconnect inflation per the Tire Label.
the battery cables to maintain battery Check brake pedal operation. Drive
charge for quick starting. your vehicle 15 ft (4.5 m) back and
forth to remove rust build-up.
Note: It is necessary to reset memory
features if battery cables are disconnected. Check fluid levels (including coolant,
oil and gas) to make sure there are no
Brakes leaks, and fluids are at recommended
levels.
Make sure the brakes and parking brake
release fully. If you remove the battery, clean the
battery cable ends and check for
Tires damage.
Contact an authorized dealer if you have
Maintain recommended air pressure. any concerns or issues.
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6. Visually inspect the tires to All tires with Steel Carcass Plies
make sure there are no nails or (if equipped):
other objects embedded that This type of tire utilizes steel cords
could poke a hole in the tire and in the sidewalls. As such, they
cause an air leak. cannot be treated like normal light
7. Check the sidewalls to make truck tires. Tire service, including
sure there are no gouges, cuts or adjusting tire pressure, must be
bulges. performed by personnel trained,
supervised and equipped
Tire Inflation Information according to Federal Occupational
Safety and Health Administration
WARNING regulations. For example, during
An inflated tire and rim can any procedure involving tire
be very dangerous if inflation, the technician or
improperly used, serviced or individual must utilize a remote
maintained. To reduce the risk of inflation device, and ensure that
serious injury, never attempt to all persons are clear of the
re-inflate a tire which has been run trajectory area.
flat or seriously under-inflated
without first removing the tire
from the wheel assembly for
inspection. Do not attempt to add
air to tires or replace tires or
wheels without first taking
precautions to protect persons
and property.
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Install chains securely, verifying that As an added safety feature, your vehicle
the chains do not touch any wiring, has been equipped with a Tire Pressure
brake lines or fuel lines. Monitoring System (TPMS) that
Drive cautiously. If you hear the chains illuminates a low tire pressure telltale
rub or bang against your vehicle, stop when one or more of your tires is
and retighten the chains. If this does significantly under-inflated. Accordingly,
not work, remove the chains to prevent when the low tire pressure telltale
damage to your vehicle. illuminates, you should stop and check
your tires as soon as possible, and inflate
Remove the tire chains when they are them to the proper pressure. Driving on a
no longer needed. Do not use tire significantly under-inflated tire causes the
chains on dry roads. tire to overheat and can lead to tire failure.
If you have any questions regarding snow Under-inflation also reduces fuel efficiency
chains or cables, please contact your and tire tread life, and may affect the
authorized dealer. vehicles handling and stopping ability.
Please note that the TPMS is not a
TIRE PRESSURE MONITORING substitute for proper tire maintenance, and
it is the drivers responsibility to maintain
SYSTEM correct tire pressure, even if under-inflation
has not reached the level to trigger
WARNING illumination of the TPMS low tire pressure
The tire pressure monitoring system telltale.
is not a substitute for manually Your vehicle has also been equipped with
checking tire pressure. The tire a TPMS malfunction indicator to indicate
pressure should be checked periodically when the system is not operating properly.
(at least monthly) using a tire gauge, see The TPMS malfunction indicator is
Inflating your tires in this chapter. Failure combined with the low tire pressure
to properly maintain your tire pressure telltale. When the system detects a
could increase the risk of tire failure, loss malfunction, the telltale will flash for
of control, vehicle rollover and personal approximately one minute and then remain
injury. continuously illuminated. This sequence
will continue upon subsequent vehicle
Each tire, including the spare (if start-ups as long as the malfunction exists.
provided), should be checked When the malfunction indicator is
monthly when cold and inflated illuminated, the system may not be able
to the inflation pressure recommended by to detect or signal low tire pressure as
the vehicle manufacturer on the vehicle intended. TPMS malfunctions may occur
placard or tire inflation pressure label. (If for a variety of reasons, including the
your vehicle has tires of a different size installation of replacement or alternate
than the size indicated on the vehicle tires or wheels on the vehicle that prevent
placard or tire inflation pressure label, you the TPMS from functioning properly.
should determine the proper tire inflation Always check the TPMS malfunction
pressure for those tires.) telltale after replacing one or more tires or
wheels on your vehicle to ensure that the
replacement or alternate tires and wheels
allow the TPMS to continue to function
properly.
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Solid warning light Tire(s) under-inflated Make sure tires are at the proper pres-
sure. See Inflating your tires in this
chapter. After inflating your tires to the
manufacturers recommended pressure
as shown on the Tire Label (located on
the edge of drivers door or the B-Pillar),
the vehicle must be driven for at least
two minutes over 20 mph (32 km/h)
before the light turns off.
Spare tire in use Repair the damaged road wheel and tire
assembly and reinstall it on the vehicle
to restore system function. For a
description on how the system functions,
see When your temporary spare tire
is installed in this section.
TPMS malfunction If the tires are properly inflated and the
spare tire is not in use but the light
remains on, contact your authorized
dealer as soon as possible.
Flashing warning Spare tire in use Repair the damaged road wheel and tire
light assembly and reinstall it on the vehicle
to restore system function. For a
description on how the system functions,
see When your temporary spare tire
is installed in this section.
TPMS malfunction If the tires are properly inflated and the
spare tire is not in use but the light
remains on, contact your authorized
dealer as soon as possible.
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When driving with the full-size dissimilar Note: Passengers should not remain in your
spare wheel and tire assembly additional vehicle when the vehicle is being jacked.
caution should be given to:
Removing the flat wheel and tire
Towing a trailer.
Driving vehicles equipped with a 1. Park on a level surface, set the parking
camper body. brake and activate the hazard flashers.
Driving vehicles with a load on the 2. Place the transmission in park (P) and
cargo rack. turn the engine off.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
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4 3
8 5
E201346
E161441 2
Rear axle jacking points: All models except
E-350 and E-450 dual rear wheel. 5. Remove the jack and fully tighten the
lug nuts in the order shown. See
Technical Specifications (page 190).
6. Install any wheel covers or hubcaps.
Make sure they snap into place.
7. Stow the jack and lug wrench.
8. Unblock the wheels.
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TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications
WARNING
When a wheel is installed, always remove any corrosion, dirt or foreign materials
present on the mounting surfaces of the wheel or the surface of the wheel hub,
brake drum or brake disc that contacts the wheel. Make sure that any fasteners
that attach the rotor to the hub are secured so they do not interfere with the mounting
surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the
wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off
while your vehicle is in motion, resulting in loss of control.
On vehicles equipped with single rear wheels, retighten the lug nuts to the specified torque
at 100 miles (160 kilometers) after any wheel disturbance (such as tire rotation, changing
a flat tire, wheel removal).
On vehicles equipped with dual rear wheels, retighten the wheel lug nuts to the specified
torque at 100 miles (160 kilometers), and again at 500 miles (800 kilometers) of new
vehicle operation and after any wheel disturbance (such as tire rotation, changing a flat
tire, wheel removal).
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E161789
E161788
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VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is
located on the left-hand side of the
instrument panel.
E142477
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Capacities and Specifications
E167469
E167814
The National Highway Traffic Safety
Administration Regulations require that a The transmission code is on the Safety
Safety Compliance Certification Label be Compliance Certification Label. The
affixed to a vehicle and prescribe where following table shows the transmission
the Safety Compliance Certification Label code along with the transmission
may be located. The Safety Compliance description.
Certification Label shall be affixed to either
the door hinge pillar, the door latch post,
or the edge of the door near the door latch,
next to the driver's seating position.
Description Code
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Capacities and Specifications
Item Capacity
M70FF (M267FF)
E-350
Dana Limited Slip Axle fluid 9.7 pt (4.6L)
**
M70HD (M273HD)
E-450
Dana conventional axle fluid 6.6 pt (3.1L)
**
M70FF (M267FF)
E-350
Dana conventional axle fluid 9.7 pt (4.6L)
**
M70HD (M273HD)
E-450
Windshield washer fluid Fill as required
Fuel tank 40 gal (151 L)
Fuel tank 55 gal (208 L)
(Optional or E-Super Duty)
A/C refrigerant 1.9 lb (0.85 kg)
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Item Capacity
Specifications
Materials
Name Specification
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Capacities and Specifications
Name Specification
PM-20
Power steering fluid and WSS-M2C938-A
Automatic transmission fluid (U.S. and Mexico): MERCON LV
Motorcraft MERCON LV Automatic Transmission Fluid
XT-10-QLVC
Power steering fluid and WSS-M2C938-A
Automatic transmission fluid (Canada): MERCON LV
Motorcraft MERCON LV Automatic Transmission Fluid
CXT-10-LV12
Dana Limited Slip axle fluid (U.S.): ES-PM-M2013
Motorcraft SAE 75W-90 Synthetic Axle Lubricant GL-5
XY-75W90-QLS
Dana Limited Slip axle fluid (Canada): ES-PM-M2013
Motorcraft SAE 75W-90 Synthetic Axle Lubricant GL-5
CXY-75W90-LS12
Dana conventional axle fluid (U.S. and Mexico): WSP-M2C197-A
Motorcraft SAE 80W-90 Premium Rear Axle Lubricant
XY-80W90-QL
Dana conventional axle fluid (Canada): WSP-M2C197-A
Motorcraft SAE 80W-90 Premium Rear Axle Lubricant
CXY-80W90-1L
Windshield washer fluid (U.S. and Mexico): WSS-M14P19-A
Motorcraft Premium Windshield Wash Concentrate
with Bitterant
ZC-32-B2
Windshield washer fluid (Canada): WSS-M14P19-A
Motorcraft Premium Quality Windshield Washer Fluid
CXC-37-(A, B, D, F)
A/C refrigerant (U.S.): WSH-M17B19-A
Motorcraft R-134a Refrigerant
YN-19
A/C refrigerant (Canada): WSH-M17B19-A
Motorcraft R-134a Refrigerant
CYN-16-R
A/C refrigerant (Mexico): WSH-M17B19-A
Motorcraft R-134a Refrigerant
MYN-19
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Name Specification
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Note: Ford recommends using DOT 4 Low Note: Automatic transmissions that require
Viscosity (LV) High Performance Brake Fluid MERCON LV transmission fluid should only
or equivalent meeting WSS-M6C65-A2. Use use MERCON LV transmission fluid. The
of any fluid other than the recommended use of any other fluid may cause
fluid may cause degraded brake transmission damage.
performance and not meet the Ford
performance standards. Keep brake fluid
clean and dry. Contamination with dirt,
water, petroleum products or other
materials may result in brake system
damage and possible failure.
Item Capacity
M70FF (M267FF)
E-350
Dana Limited Slip Axle fluid 9.7 pt (4.6L)
3
M70HD (M273HD)
E-450
Dana conventional axle fluid 6.6 pt (3.1L)
3
M70FF (M267FF)
E-350
Dana conventional axle fluid 9.7 pt (4.6L)
3
M70HD (M273HD)
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Item Capacity
E-450
Windshield washer fluid Fill as required
Fuel tank 40 gal (151 L)
Fuel tank 55 gal (208 L)
(Optional or E-Super Duty)
A/C refrigerant 1.9 lb (0.85 kg)
A/C refrigerant compressor oil 8.0 fl oz (237 ml)
A/C refrigerant compressor oil 16.0 fl oz (473 ml)
(Prep package)
1
Reference the reservoir cap for proper fluid.
2
Approximate dry fill capacity. Actual amount may vary during fluid changes.
3
Fill Dana rear axles to 1/4 inch 9/16 inch (6 mm 14 mm) below the bottom of the
fill hole.
Specifications
Materials
Name Specification
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Name Specification
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Name Specification
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Name Specification
E142732
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Audio System
Distance and strength The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.
Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Station overload When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
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Audio System
MP3 and WMA folder mode represents In track mode, the system displays and
a folder structure consisting of one plays the structure as if it were only one
level of folders. The CD player numbers level deep (all MP3 and WMA files play,
all MP3 and WMA tracks on the disc regardless of being in a specific folder). In
(noted by the MP3 or WMA file folder mode, the system only plays the
extension) and all folders containing MP3 and WMA files in the current folder.
MP3 and WMA files, from F001 (folder)
T001 (track) to F253 T255.
AUDIO UNIT - VEHICLES WITH:
Creating discs with only one level of
folders helps with navigation through AM/FM
the disc files.
WARNING
If you are burning your own MP3 and WMA
discs, it is important to understand how Driving while distracted can result in
the system reads the structures you create. loss of vehicle control, crash and
While various files may be present (files injury. We strongly recommend that
with extensions other than MP3 and you use extreme caution when using any
WMA), only files with the MP3 and WMA device that may take your focus off the
extension are played; other files are road. Your primary responsibility is the safe
ignored by the system. This enables you to operation of your vehicle. We recommend
use the same MP3 and WMA disc for a against the use of any hand-held device
variety of tasks on your work computer, while driving and encourage the use of
home computer and your in-vehicle voice-operated systems when possible.
system. Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
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Audio System
A CLOCK: Press to display the clock. To set the time, press and hold until the
hours start to flash. Press the arrow buttons to adjust the hours, then repeat to
set the minutes. Press again to exit clock mode.
B TUNE: In radio mode, press to manually search through the radio frequency
band.
C AUDIO: Press to access settings for Treble, Midrange, Bass, Fade or Balance.
D Seek, Fast Forward and Reverse: In radio mode, select a frequency band
and press this button. The system stops at the first station it finds in that
direction.
E Numeric keypad: In radio mode, you can store your favorite radio stations. To
store a radio station, tune to the station, then press and hold a preset button
until sound returns.
F AM/FM: Press to access different audio modes, for example AM, FM, audio
input jack.
G VOL and Power: Press to switch the system on and off. Turn to adjust the
volume.
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E194379
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Audio System
When HD Radio broadcasts are active, you Memory presets allow you to save an
can access the following functions: active channel as a memory preset.
Scan allows you to hear a brief Touch and hold a memory preset slot
sampling of all available stations. This until the sound returns. There is a brief
feature still works when HD Radio mute while the radio saves the station.
reception is on, although it does not Sound returns when finished. When
scan for HD2-HD7 channels. You may switching to an HD2 or HD3 memory
see the HD logo appear if the station preset, the sound mutes before the
has a digital broadcast. digital audio plays, because the system
has to reacquire the digital signal.
Note: As with any saved radio station, you
cannot access the saved station if your
vehicle is outside the stations reception
area.
Reception area If you are listening to a multicast station and you are on
the fringe of the reception area, the station may mute due
to weak signal strength.
If you are listening to HD1, the system switches back to
the analog broadcast until the digital broadcast is available
again. However, if you are listening to any of the possible
HD2-HD7 multicast channels, the station mutes and stays
muted unless it is able to connect to the digital signal
again.
Station blending When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the
analog version. Once the receiver verifies the station is an
HD Radio station, it shifts to the digital version. Depending
on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending
is the shift from analog to digital sound or digital back to
analog sound.
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Audio System
Echo, stutter, skip or repeat This is poor time alignment No action required. This is a
in audio. by the radio broadcaster. broadcast issue.
Increase or decrease in
audio volume.
Sound fading or blending in The radio is shifting between No action required. The
and out. analog and digital audio. reception issue may clear up
as you continue to drive.
There is an audio mute The digital multicast is not No action required. This is
delay when selecting HD2 or available until the HD Radio normal behavior. Wait until
HD3, multicast preset or broadcast is decoded. Once the audio is available.
Direct Tune. decoded, the audio is avail-
able.
Cannot access HD2 or HD3 The previously stored No action required. The
multicast channel when multicast preset or direct station is not available in
recalling a preset or from a tune is not available in your your current location.
direct tune. current reception area.
Text information does not Data service issue by the Fill out the station issue
match currently playing radio broadcaster. form at website listed
audio. below.
*
There is no text information Data service issue by the Fill out the station issue
shown for currently selected radio broadcaster. form at website listed
frequency. below.
*
HD2-HD7 stations not found Pressing Scan disables No action required. This is
when Scan is pressed. HD2-HD7 channel search. normal behavior.
*
http://www.ibiquity.com/automotive/report_radio_station_experiences
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Troubleshooting
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WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
E201595
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SYNC
GENERAL INFORMATION
E198355
and SYNC Services (Traffic, Directions Available AppLink enabled apps vary by
& Information).
*
market.
Use applications, such as Stitcher, via Make sure that you review your device's
SYNC AppLink.
** manual before using it with SYNC.
Access phonebook contacts and music Support
using voice commands.
The SYNC support team is available to
Stream music from your connected
help you with any questions you cannot
phone.
answer on your own.
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Voice command If you want the system to carry out the following
Voice Settings | Voice Adjust the level of voice interaction and feedback.
Preferences
Help Hear a list of voice commands available in the current mode.
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where (cancel | stop | exit) appears you say; cancel or
stop or exit.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where mobile (apps | applications) appears, you must say mobile followed
by either apps or applications.
You do not need to say words that appear within square brackets. For example, for where
(USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick.
Note: SYNC Services and Vehicle health report are only available in the United States of
America.
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SYNC
Confirmation prompts are short questions correct?". If turned off, the system simply
the system asks when it is not sure of your makes a best guess as to what you
request or when there are multiple possible requested and may ask you to confirm
responses to your request. For example, settings.
the system may ask "Phone, is that
Voice command If you want the system to carry out the following
Confirmation Prompts Make a best guess from the command; you may still occa-
Off sionally be asked to confirm settings.
Confirmation Prompts Clarify your voice command with a short question.
On
The system creates candidate lists when For example, say "Say 1 after the tone to
it has the same confidence level of several call John Doe at home. Say 2 after the tone
options based on your voice command. to call Johnny Doe on mobile. Say 3 after
When turned on, it may prompt you with the tone to call Jane Doe at home." You
as many as four possibilities for could also say "Say 1 after the tone to play
clarification. John Doe, Say 2 after the tone to play
Johnny Doe."
Voice command If you want the system to carry out the following
Media Candidate Lists Make a best guess from the media candidate list. You may
Off still occasionally be asked questions.
Media Candidate Lists On Clarify your voice command for media candidates.
Phone Candidate Lists Make a best guess from the phone candidate list. You may
Off still occasionally be asked questions.
Phone Candidate Lists Clarify your voice command for phone candidates.
On
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SYNC
Press the phone button. When the display indicates there is no cell phone paired,
do the following:
Message Action and Description
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SYNC
The system then prompts with questions, such as if you would like to set the current cell
phone as the primary cell phone (the cell phone SYNC automatically tries to connect
with first upon vehicle start-up) or download your phonebook.
Voice Commands
Phone Voice Commands
Phonebook ___
Press the voice icon and say:
Phonebook ___ at Home
Voice Commands
Phonebook ___ at Work
Phone
Phonebook ___ in Office
You can then say any of the following
commands. Phonebook ___ on Cell
Call History Incoming
___ is a dynamic listing that should be the
Call History Missed name of a contact in your phonebook. For
example you could say "Call Mom".
Call History Outgoing
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Voice Command
You can also say any of the following:
[Phone] Settings [Message] Notification
Voice Command
On
Call ___ [Phone] Settings [Message] Notification
Call ___ at Home Off
[Phone] Menu
You can then say any of the following:
[Phone] Connections | [Media] Connec-
tions | [Bluetooth] Connections
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SYNC
Making a Call
Press the voice button and when prompted say:
Voice Command Action and Description
Call ___ This command is not available until your cell phone informa-
tion is completely downloaded using Bluetooth.
Dial Use to enter a phone number digit by digit.
When the system confirms the number say one of the following commands:
Dial To confirm the number and initiate the call.
delete To erase the last spoken digit. You can also press the left
arrow button.
clear To erase all spoken digits. You can also press and hold the
left arrow button.
Press the MENU button during an active call, then scroll to:
Message Action and Description
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Press the phone button to enter the Phone Menu, then scroll to:
Message Action and Description
PHONE REDIAL Press the OK button to redial the last number called.
Press the OK button again to confirm.
PHONE REDIAL Access any previously dialed, received or missed calls after you
1
connect your Bluetooth-enabled cell phone to SYNC.
Press the OK button then select one of the following and press the
OK button again to confirm.
INCOMING
OUTGOING
MISSED
The system attempts to automatically re-download your phonebook
and call history each time your cell phone connects to SYNC (if the
auto download feature is on and your Bluetooth-enabled cell phone
supports this feature).
PHONEBOOK To browse your phonebook select:
BROWSE Press OK. Scroll down or up to the
desired name and press OK.
In addition to the Phonebook entry
name, the phone number label (Work,
Cell, Home or Other) shows on the
display. If there are multiple phone
number entries for a particular Phone-
book name, you can scroll through the
different phone labels at this time.
Once you have the desired phone label
on the screen press OK. The phone
number that is stored under the
selected label will be shown on the
display. Press OK to dial this number.
To search for a contact in your phone book select:
SEARCH Press OK.
Scroll down until you see the first letter
of your phonebook entry. Press OK.
Scroll down until you see the second
letter of your desired phonebook entry.
Press OK.
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SYS SETTINGS Access Bluetooth Devices menu listings and advanced menu listings.
EXIT MENU Press the OK button to exit the phone menu.
1
This is a cell phone-dependent feature.
2
This is a cell phone-dependent and speed-dependent feature.
3
This is an optional feature and available in the United States only.
4
This is an optional feature and available in the United States and Canada only.
To have SYNC read you the message using voice commands, press the voice
button and when prompted say:
Voice Command Action and Description
Read Message | Read SYNC will read the most recent text message to you.
Text Message | Text
Message
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REPLY TO MSG Press the OK button to access and then scroll through the
list of pre-defined messages to send.
FORWARD MSG Press the OK button to forward the message to anyone in
your Phonebook or Call History. You can also choose enter a
number.
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Press the OK button then select one of the following and press the
OK button again to confirm.
MSG NTFY ON
MSG NTFY OFF
MODIFY Modify the contents of your phone book (such as add, delete, down-
PHONEBOOK load). Press OK to select and scroll between:
ADD Press the OK button to add more contacts from your
CONTACTS phonebook. Push the desired contact(s) on your cell
phone. See your cell phone's manual on how to push
contacts.
DELETE Press OK to delete the current phone book and call
PHONEBOOK history. When Delete Phonebook appears, press OK
to confirm. SYNC takes you back to the Phone
Settings menu.
DOWNLOAD Press OK to select and press OK again when Confirm
PHONEBOOK Download? appears.
AUTODOWN- Automatically download your phone book each time your phone
LOAD connects to SYNC. Press OK to select.
AUTO ON? When this message appears, press OK to have your
phonebook automatically downloaded each time.
Select Off to NOT download your phonebook every
time your phone connects to SYNC. Your phonebook,
call history and text messages can only be accessed
when your specific phone is connected to SYNC. *
SPEAK NAMES When enabled, SYNC speaks the contact name that is displayed on
the screen during phonebook browsing.
RETURN Exit the current menu.
Bluetooth Devices
System Settings
The Bluetooth Devices menu allows you
This menu provides access to your to add, connect and delete devices, set a
Bluetooth Devices and Advanced menu cell phone as primary as well as turn your
features. Use the arrow buttons to scroll Bluetooth feature on and off.
through the menu options.
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Press the Phone button to enter the Phone Menu, then scroll to:
Message Action and Description
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To access the advanced menu, press the phone button to enter the Phone Menu,
the scroll to:
Message Action and Description
LANGUAGES 1. Press OK to select and then scroll through the languages. Choose
between English, Franais and Espaol. Once selected, all of the
radio displays and prompts are in the selected language.
2. Press OK when the desired selection appears in the display. If you
change the language setting, the display indicates that the system
is updating. When complete, SYNC returns you to the Advanced
menu.
DEFAULTS Return to the factory default settings. This selection does not erase
your indexed information, for example phonebook, call history, text
messages or paired devices.
Press the OK button to select and then press OK again when the
following message appears in the display.
RESTORE?
MASTER Completely erase all information stored on SYNC, for example
RESET phonebook, call history, text messages and paired devices, and return
the system to the factory default settings.
Press OK to select. The display indicates when complete. SYNC returns
you to the Advanced menu.
SYNC REBOOT Press OK to select.
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SYNC
Note: Before setting this feature on, make If a crash deploys an airbag (excluding
sure that you read the 911 Assist Privacy knee airbags and rear inflatable safety
Notice later in this section for important belts [if equipped]) or activates the fuel
information. pump shut-off, your SYNC-equipped
Note: If any user turns 911 Assist on or off, vehicle may be able to contact emergency
that setting applies for all paired phones. If services by dialing 911 through a paired and
911 Assist is turned off, either a voice connected Bluetooth-enabled phone. You
message plays or a display message (or can learn more about the 911 Assist
icon) comes on (or both) when your vehicle feature, visit www.SYNCMyRide.com,
is started after a previously paired phone www.SYNCMyRide.ca or
connects. www.syncmaroute.ca.
Press the phone button to enter the phone menu and scroll to:
Message Action and Description
911 Assist Press the OK button to confirm and enter the 911 Assist menu.
On Press the OK button when the desired option appears in the
radio display.
Off
Off with reminder: Provides a display and voice reminder at phone connection
at vehicle start.
Off without reminder: Provides a display reminder only without a voice reminder at
phone connection.
To make sure that 911 Assist works You must pair and connect a
correctly: Bluetooth-enabled and compatible
cell phone to SYNC.
SYNC must be powered and working
properly at the time of the incident and A connected Bluetooth-enabled phone
throughout feature activation and use. must have the ability to make and
maintain an outgoing call at the time
The 911 Assist feature must be set on
of the incident.
before the incident.
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SYNC
If you do not cancel the call, and SYNC Always follow scheduled
makes a successful call, a pre-recorded maintenance instructions, regularly
message plays for the 911 operator, and inspect your vehicle, and seek repair
then the occupant(s) in your vehicle is able for any damage or problem you suspect.
to talk with the operator. Be prepared to Vehicle Health Report supplements, but
provide your name, phone number and cannot replace, normal maintenance and
location immediately, because not all 911 vehicle inspection. Vehicle Health Report
systems are capable of receiving this only monitors certain systems
information electronically. electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury.
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Note: Your Vehicle Health Report feature Register for Vehicle Health Report and set
requires activation before use. Visit your report preferences at
www.SYNCMyRide.com to register. There www.SYNCMyRide.com. After registering,
is no fee or subscription associated with you can request a Vehicle Health Report
Vehicle Health Report, but you must register (inside your vehicle). Return to your
to use this feature. account at www.SYNCMyRide.com to view
Note: This feature may not function your report. You can also choose for SYNC
properly if you have enabled caller ID to remind you automatically to run reports
blocking on your cellular phone. Before at specific mileage intervals.
running a report, review the Vehicle Health The system allows you to check your
Report Privacy Notice. vehicle's overall health in the form of a
Note: In order to allow a break-in period for diagnostic report card. The Vehicle Health
your vehicle, you may not be able to create Report contains valuable information, for
a Vehicle Health Report until your vehicle example:
odometer has reached 200 miles. Vehicle diagnostic information
Note: Cellular phone and SMS charges may Scheduled maintenance
apply when making a report. Open recalls and Field Service Actions
Items noted during vehicle inspections
by an authorized dealer that still need
servicing.
You can run a vehicle health report after
your vehicle has been running a minimum
of 60 seconds. Choose one of the following
options.
To use voice commands, press the voice button and when prompted say:
Voice command Action and Description
Vehicle Health (Report) The system will run a vehicle health report of your vehicle's
diagnostic systems and send the results to Ford where it
combines with scheduled maintenance information, open
recalls, other field service actions and vehicle inspection items
that still need servicing by an authorized dealer.
To use the screen, press the phone button, then scroll to:
Message Action and Description
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Note: The driver is ultimately responsible Note: When you connect, the service uses
for the safe operation of the vehicle, and GPS technology and advanced vehicle
therefore, must evaluate whether it is safe sensors to collect your vehicle's current
to follow the suggested directions. Any location, travel direction and speed to help
navigation features provided are only an aid. provide you with the directions, traffic
Make your driving decisions based on your reports, or business searches you request.
observations of local conditions and existing Further, to provide the services you request,
traffic regulations. Do not follow the route for continuous improvement, the service
suggestions if doing so would result in an may collect and record call details and voice
unsafe or illegal maneuver, place you in an communications. For more information, see
unsafe situation, or if you would be directed SYNC Services Terms and Conditions at
into an area that you consider unsafe. Maps www.SYNCMyRide.com. If you do not want
used by this system may be inaccurate Ford or its service providers to collect your
because of errors, changes in roads, traffic vehicle travel information or other
conditions or driving conditions. information identified in the Terms and
Conditions, do not subscribe or use the
service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com.
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You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where (options | choices) appears you say either; options
or choices.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where; what are my (options | choices) appears, you must say; what are
my, followed by either, options or choices.
You do not need to say words that appear within square brackets. For example, for where
(what can I say [available] commands) appears, you can say, what can I say commands.
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When connected to SYNC Services, press the voice button and when prompted
say:
Voice command Action and Description
Yes
* If you miss a turn, SYNC automatically asks if you want the
route updated. Say yes when prompted and the system sends
a new route to your vehicle.
*
During an active route.
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Goodbye From the SYNC Services main menu, or press and hold the
phone button on the steering wheel.
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Press the Menu button to the SYNC menu and scroll to:
Menu item Action and description
Scroll until the app name followed by For more information, please visit:
"Menu", is displayed (such as, Stitcher
Menu), then press OK. From here, you can Website
access an application's features, such as www.SYNCMyRide.com
Thumbs up and Thumbs down.
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Mobile Apps Say the name of the application after the tone.
The app should start. While an app is running through SYNC,
you can press the voice button and speak commands specific
to the app, for example, "Playlist Road Trip".
You can also say the following:
The name of an app To discover the available voice commands.
(such as Stitcher)
followed by "help".
USB [1] You can now play music by saying any of the appropriate
voice commands. See Media voice commands.
You do not need to say words that appear within square brackets. For example, for where
USB[1]appears, you can say USB or USB one.
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What's Playing?
When a track is playing, you can ask the
system to tell you what is currently playing.
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Whats This? | Whats The system reads the metadata tags of the playing track,
Playing? and if the metadata tags are populated, the system will tell
you what track is playing.
You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where; (what's | what is) appears you say; what's or
what is.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where text shows: (what's | what is) playing, you must say; "what's playing"
or "what is playing".
Voice command
Media Voice Commands
[Play] Previous Track | [Play] Previous
Press the voice button and when Song
prompted say any of the following:
[Play] Next Track | [Play] Next Song 1,2
Voice command
Play
Search Artist ___ 1,2
Play All
Search The system searches all 1,2
Play Artist ___ 1,2
Genre ___ the data from your
indexed music and, if
Play Album ___ 1,2
available, begins to play
the chosen type of music.
Play Genre ___ 1,2
You can only play genres
of music which are present
[Play] Next Folder 3
in the GENRE metadata
tags that you have on your
[Play] Next Track | [Play] Next Song digital media player.
Play Playlist ___ 1,2
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Search The system searches for a 1,2 Press the voice button and say:
Track ___ specific artist/track/album
Voice command
| Search from the music indexed
Song ___ through the USB port. Bluetooth Audio
Refine This allows you to make 1,2
You can then say any of the following:
album ___ your previous command
more specific. By using this [Phone] Connections | [Media] Connec-
command you can filter tions | [Bluetooth] Connections
though a previous selec-
tion, such as an artist to Pause
play only specific album. Play
Similar The system compiles a [Play] Next Track | [Play] Next Song
Music playlist and then plays similar
music to what is currently [Play] Previous Track | [Play] Previous
playing from the USB port Song
using indexed metadata
information. Media Menu Features
Autoplay Off The media menu allows you to select your
Autoplay Turn autoplay on to listen to media source, how to play your music, for
[on] music processed during example by artist, genre, shuffle or repeat,
indexing. Turn autoplay off to and to add, connect or delete devices.
allow the indexing process to Press the AUX button, then the Menu
finish before the system plays button to enter the Media Menu.
any of your music.
1
___ is a dynamic listing, meaning that it
could be the name of anything, such as a
group, artist or song. For example you
could say "Play artist The Beatles".
2
This voice command is not available until
indexing is complete.
3
This voice command is only available in
folder mode.
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ARTISTS Sort all indexed media by artist. Once selected, the system
lists and then plays all artists and tracks alphabetically. If
there are fewer than 255 indexed artists, the system lists
them alphabetically in flat file mode. If there are more than
255, the system categorizes them alphabetically.
1. Press the OK button. You can select to play all artists or
any indexed artist.
2. Scroll to choose the desired artist. Press the OK button.
ALBUMS Sort all indexed media by albums. If there are fewer than 255
indexed albums, the system lists them alphabetically in flat
file mode. If there are more than 255, the system categorizes
them alphabetically.
1. Press the OK button. You can enter the album menu and
select from playing all albums or from any individual
indexed album.
2. Scroll to choose the desired album. Press the OK button.
GENRES Sort indexed music by genre (category) type. SYNC lists the
genres alphabetically in flat file mode. If there are more than
255, the system categorizes them alphabetically.
1. Press the OK button.
2. Scroll to select the desired genre. Press the OK button.
PLAYLISTS Access your playlists from formats ASX, M3U, WPL or MTP.
The system lists your playlists alphabetically in flat file mode.
If there are more than 255, the system categorizes them
alphabetically.
1. Press the OK button.
2. Scroll to select the desired playlist. Press the OK button.
TRACKS Search for and play a specific indexed track. SYNC lists your
tracks alphabetically in flat file mode. If there are more than
255, the system categorizes them alphabetically.
1. Press the OK button.
2. Scroll to select the desired track. Press the OK button.
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EXPLORE USB Explore all supported digital media on your media device
connected to the USB port. You can only view media content
which is compatible with SYNC; other files saved are not
visible.
1. Press the OK button.
2. Scroll to explore indexed media on your flash drive.
SIMILARMUSIC Play music similar to what is currently playing from the USB
port. The system uses the metadata information of each song
*
to compile a playlist for you.
1. Press the OK button.
2. The system creates a new list of similar songs and begins
playing. This feature does not include tracks with incom-
plete metadata information. Press the OK button.
Bluetooth Devices
System Settings
The Bluetooth Devices menu allows you
System settings provide access to your to enable, disable, add, connect and delete
Bluetooth Devices and Advanced menu a Bluetooth device.
features.
Press the AUX button, then the Menu
button to enter the Media Menu.
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Phone issues
There is excessive back- The audio control settings Review your phone's manual
ground noise during a phone on your phone may be about audio adjustments.
call. affecting SYNC perform-
ance.
During a call, I can hear the This may be a possible Try turning off the device,
other person but they phone malfunction. resetting the device,
cannot hear me. removing the device's
battery, then trying again.
SYNC is not able to down- This is a phone-dependent Go to the website to review
load my phonebook. feature. your phone's compatibility.
This may be a possible Try turning off the device,
phone malfunction. resetting the device or
removing the device's
battery, then trying again.
Try pushing your phonebook
contacts to SYNC by using
the Add Contacts feature.
Use the SYNCmyphone
feature available on the
website.
The system says Phonebook This may be a limitation on Try pushing your phonebook
Downloaded but the your phone's capability. contacts to SYNC by using
phonebook in SYNC is the Add Contacts feature.
empty or missing contacts. If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or
special ring tones associ-
ated with the missing
contact.
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Phone issues
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I am having trouble This may be a possible Try turning off the device,
connecting my device. device malfunction. resetting the device,
removing the device's
battery, then trying again.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
SYNC does not recognize This is a device limitation. Make sure you are not
my device when I turn on the leaving the device in your
car. vehicle during very hot or
cold temperatures.
Bluetooth audio does not This is a phone-dependent Review the device compatib-
stream. feature. ility chart on the SYNC
The device is not connected. website to confirm your
phone supports the
Bluetooth audio streaming
function.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
SYNC does not recognize Your music files may not Make sure that all song
music that is on my device. contain the correct artist, details are populated.
song title, album or genre Some devices require you to
information. change the USB settings
The file may be corrupted. from mass storage to MTP
The song may have copy- class.
right protection, which does
not allow it to play.
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Vehicle Health Report and Services (Traffic, Directions and Information) issues
I received a text that I did You did not activate your This is a free feature, but you
not activate Vehicle Health account on the website. must first register online to
Report. You may have the wrong use it.
VIN (vehicle identification Make sure that your VIN is
number) listed. correctly listed in your
account.
I am unable to retrieve the The preferred dealer When you register your
report on the website, or I information did not load account, you must choose a
receive a system error. correctly. preferred dealer. If it already
lists a dealer, try selecting
another dealer and logging
out. Log back in, change it
back to your preferred
dealer, and retrieve the
report.
I am unable to submit a This could be due to your Update your cellular number
report. phone's compatibility. in your account on the
Bad signal strength. website.
You did not register your Make sure you have full
phone correctly on the signal strength and that your
website. Bluetooth volume level has
been turned up.
Make sure the currently
connected phone is
registered on your
SYNCMyRide account.
Try deleting your phone and
performing a clean pairing.
I heard a commercial when You did not activate this This is a free feature, but you
I tried to use Traffic, Direc- phone for this service. must first register online to
tions and Information. Your phone has ID blocker use it.
active. Turn off ID blocker on your
phone as the system recog-
nizes you by your phone
number.
Make sure the currently
connected phone is the
same one that is registered
on your SYNCMyRide
account.
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SYNC does not understand You may be using the wrong Review the phone voice
what I am saying. voice commands. commands and the media
You may be speaking too voice commands at the
soon or at the wrong time. beginning of their respective
sections.
After pressing the voice icon,
wait until after the tone
sounds and Listening
appears before saying a
command. Any command
spoken before this does not
register with the system.
SYNC does not understand You may be using the wrong Review the media voice
the name of a song or artist. voice commands. commands at the beginning
You may be saying the of the media section.
name differently than the Say the song or artist
way you saved it. exactly as listed. If you say
The system may not be "Play Artist Prince", the
reading the name the same system does not play music
way you are saying it. by Prince and the Revolution
or Prince and the New
Power Generation.
Make sure you are saying the
complete title, such as
"California remix featuring
Jennifer Nettles".
If the song titles are in all
CAPS, you have to spell
them. LOLA requires you to
say "L-O-L-A".
Do not use special charac-
ters in the title. The system
does not recognize them.
SYNC does not understand You may be using the wrong Review the Phone voice
or is calling the wrong voice commands. commands at the beginning
contact when I want to You may be saying the of the phone section.
make a call. name differently than the
way you saved it.
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The system may not be Make sure you are saying the
reading the name the same contacts exactly as they are
way you are saying it. listed. For example, if you
Contacts in your phonebook save a contact as Joe
may be very short and Wilson, say "Call Joe
similar, or they may contain Wilson".
special characters. Using the SYNC phone
Your phonebook contacts menu, open the phonebook
may be in CAPS. and scroll to the name
SYNC is having trouble
understanding. SYNC will
read the name to you, giving
you some idea of the
pronunciation SYNC is
expecting.
The system works better if
you list full names, such as
"Joe Wilson" rather than
"Joe".
Do not use special charac-
ters, such as 123 or ICE, as
the system does not recog-
nize them.
If a contact is in CAPS, you
have to spell it. JAKE
requires you to say "Call J-
A-K-E".
AppLink issues
When I select "Find New An AppLink capable phone Ensure you have a compat-
Apps," SYNC does not find is not connected to SYNC. ible smartphone; an Android
any applications. with OS 2.3 or higher or an
iPhone 3GS or newer with
iOS 5.0 or higher. Addition-
ally, ensure your phone is
paired and connected to
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AppLink issues
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AppLink issues
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AppLink issues
My iPhone phone is The USB connection to Unplug the USB cable from
connected, my app is SYNC may need to be reset. the phone, wait a moment,
running, I restarted the app and plug the USB cable
but I still cannot find it on back in to the phone. After a
SYNC. few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
I have an Android phone. I The bluetooth volume on Try increasing the Bluetooth
found and started my media the phone may be low. volume of the device by
app on SYNC, but there is no using the device's volume
sound or the sound is very control buttons which are
low. most often found on the
side of the device.
I can only see some of the Some Android devices have Force close or uninstall the
AppLink apps running on my a limited number of apps you do not want SYNC
phone listed in SYNC's bluetooth ports apps can to find. If the app has a "Ford
Mobile Apps Menu. use to connect. If you have SYNC" setting, disable that
more AppLink apps on your setting in the app's settings
phone than the number of menu on the phone.
availble Bluetooth ports, you
will not see all of your apps
listed in SYNC's mobile apps
menu.
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Accessories
For a complete listing of the accessories *Ford Licensed Accessory. The accessory
that are available for your vehicle, please manufacturer designs, develops and
contact your authorized dealer or visit the therefore warrants Ford Licensed
online store web site: Accessories, and does not design or test
these accessories to Ford Motor Company
Web Address (United States) engineering requirements. Contact an
authorized Ford dealer for the
www.Accessories.Ford.com manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
Web Address (Canada) the accessory manufacturer.
www.Accessories.Ford.ca For maximum vehicle performance, keep
the following information in mind when
Ford Motor Company will repair or replace adding accessories or equipment to your
any properly authorized dealer-installed vehicle:
Ford Original Accessory found to be When adding accessories, equipment,
defective in factory-supplied materials or passengers and luggage to your
workmanship during the warranty period, vehicle, do not exceed the total weight
as well as any component damaged by the capacity of the vehicle or of the front
defective accessories. or rear axle (GVWR or GAWR as
Ford Motor Company will warrant your indicated on the Safety Compliance
accessory through the warranty that Certification label). Ask an authorized
provides the greatest benefit: dealer for specific weight information.
24 months, unlimited mileage. The Federal Communications
Commission (FCC) and Canadian
The remainder of your new vehicle Radio Telecommunications
limited warranty. Commission (CRTC) regulate the use
Contact an authorized dealer for details of mobile communications systems
and a copy of the warranty. that are equipped with radio
transmitters, for example, two-way
Interior style radios, telephones and theft alarms.
Any such equipment installed in your
Seat covers*. vehicle should comply with Federal
Communications Commission (FCC)
Peace of mind and Canadian Radio
Ford Telematics*. Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
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AUXILIARY SWITCHES
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
When adding accessories, equipment,
E163431
passengers and luggage to your
vehicle, do not exceed the total weight The auxiliary switch option package
capacity of the vehicle or of the front provides four switches, mounted in the
or rear axle (GVWR or GAWR as center of the instrument panel. These
indicated on the Safety Compliance switches operate only when you switch the
Certification label). Ask an authorized ignition on, whether the engine is running
dealer for specific weight information. or not. Ford recommends, however, that
The Federal Communications the engine remain running to maintain
Commission (FCC) and Canadian battery charge when using the auxiliary
Radio Telecommunications switches for extended periods of time or
Commission (CRTC) regulate the use higher current draws.
of mobile communications systems
When switched on, the auxiliary switches
equipped with radio transmitters, for
provide 10 amps, 15 amps or 30 amps of
example, two-way radios, telephones
electrical battery power for a variety of
and theft alarms. Any such equipment
personal or commercial uses.
installed in your vehicle should comply
with Federal Communications The switches include the fuse and relay kit.
Commission (FCC) and Canadian This kit contains the required fuses and
Radio Telecommunications relays that an authorized technician needs
Commission (CRTC) regulations, and to install into the power distribution box,
should be installed by an authorized located under the hood. Refer to the
dealer. instruction sketch included in the kit.
Contact an authorized dealer for service.
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Extended Service Plan (ESP)
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Extended Service Plan (ESP)
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Scheduled Maintenance
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
Multi-point inspection
*
Fluid levels ; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*
Brake, coolant recovery reservoir, automatic transmission, power steering and window
washer.
**
If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
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Scheduled Maintenance
Be sure to ask your dealership service your vehicle. Your checklist gives you
advisor or technician about the multi-point immediate feedback on the overall
vehicle inspection. It is a comprehensive condition of your vehicle.
way to perform a thorough inspection of
Every 7500 miles (12000 km) or six months (whichever comes first)
(168000 km)
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Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
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Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
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Scheduled Maintenance
above 70F (21C) and at wide-open Hot climate oil change intervals:
throttle for long periods above 45 mph (72 Vehicles operating in the Middle East,
km/h), change non-synthetic rear axle fluid North Africa, Sub-Saharan Africa or
every 3000 miles (4800 kilometers) or locations with similar climates using an
three months, whichever comes first. This American Petroleum Institute (API)
interval can be waived if the axle is filled Certified for Gasoline Engines (Certification
with 75W140 synthetic gear fluid meeting mark) oil of SM or SN quality, the normal
Ford specification WSL-M2C192-A, part oil change interval is 5000 miles (8000
number F1TZ-19580-B, or equivalent. Add kilometers).
friction modifier XL-3 (EST-M2C118-A) or If the available API SM or SN oils are not
equivalent for complete refill of available, then the oil change interval is
Traction-Lok rear axles. See Capacities 3000 miles (4800 kilometers).
and Specifications (page 191).
Engine air filter replacement: The life of
California fuel filter replacement: If you the engine air filter is dependent on
register your vehicle in California, the exposure to dusty and dirty conditions.
California Air Resources Board has
Vehicles operated in these conditions
determined that the failure to perform this
require frequent inspection and
maintenance item does not nullify the
replacement.
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Repair Order #:
Dealer stamp
Distance:
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Repair Order #:
Dealer stamp
Distance:
E146852
Repair Order #:
Dealer stamp
Distance:
E146852
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Repair Order #:
Dealer stamp
Distance:
E146852
Repair Order #:
Dealer stamp
Distance:
E146852
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Repair Order #:
Dealer stamp
Distance:
E146852
Repair Order #:
Dealer stamp
Distance:
E146852
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Repair Order #:
Dealer stamp
Distance:
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Repair Order #:
Dealer stamp
Distance:
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Keep User's Guide in vehicle: When kept Volume Setting: Do not raise the volume
in the vehicle, the User's Guide will be a excessively. Keep the volume at a level
ready reference for you and other users where you can still hear outside traffic and
unfamiliar with the Windows emergency signals while driving. Driving
Automotive-based system. Please make while unable to hear these sounds could
certain that before using the system for cause an accident.
the first time, all persons have access to Use of Speech Recognition Functions:
the User's Guide and read its instructions Speech recognition software is inherently
and safety information carefully. a statistical process which is subject to
WARNING errors. It is your responsibility to monitor
any speech recognition functions included
Operating certain parts of this in the system and address any errors.
system while driving can distract
your attention away from the road, Navigation Features: Any navigation
and possibly cause an accident or other features included in the system are
serious consequences. Do not change intended to provide turn by turn
system settings or enter data non-verbally instructions to get you to a desired
(using your hands) while driving. Stop the destination. Please make certain all
vehicle in a safe and legal manner before persons using this system carefully read
attempting these operations. This is and follow instructions and safety
important since while setting up or information fully.
changing some functions you might be Distraction Hazard: Any navigation
required to distract your attention away features may require manual (non-verbal)
from the road and remove your hands from setup. Attempting to perform such set-up
the wheel. or insert data while driving can seriously
distract your attention and could cause an
General Operation accident or other serious consequences.
Stop the vehicle in a safe and legal manner
Voice Command Control: Functions before attempting these operations.
within the Windows Automotive-based
system may be accomplished using only Let Your Judgment Prevail: Any
voice commands. Using voice commands navigation features are provided only as
while driving allows you to operate the an aid. Make your driving decisions based
system without removing your hands from on your observations of local conditions
the wheel. and existing traffic regulations. Any such
feature is not a substitute for your personal
Prolonged Views of Screen: Do not judgment. Any route suggestions made by
access any function requiring a prolonged this system should never replace any local
view of the screen while you are driving. traffic regulations or your personal
Pull over in a safe and legal manner before judgment or knowledge of safe driving
attempting to access a function of the practices.
system requiring prolonged attention. Even
occasional short scans to the screen may
be hazardous if your attention has been
diverted away from your driving task at a
critical time.
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Route Safety: Do not follow the route conditions, all of whom shall also be bound
suggestions if doing so would result in an by this Agreement. Additionally, all of your
unsafe or illegal maneuver, if you would be account information, as well as other
placed in an unsafe situation, or if you payment and personal information
would be directed into an area that you provided by you to Telenav (directly or
consider unsafe. The driver is ultimately through the use of the Telenav Software,
responsible for the safe operation of the is subject to Telenavs privacy policy
vehicle and therefore, must evaluate located at http://www.telenav.com.
whether it is safe to follow the suggested
Telenav may revise this Agreement and
directions.
the privacy policy at any time, with or
Potential Map Inaccuracy: Maps used without notice to you. You agree to visit
by this system may be inaccurate because http://www.telenav.com from time to time
of changes in roads, traffic controls or to review the then current version of this
driving conditions. Always use good Agreement and of the privacy policy.
judgment and common sense when
following the suggested routes. 1. Safe and Lawful Use
Emergency Services: Do not rely on any You acknowledge that devoting attention
navigation features included in the system to the Telenav Software may pose a risk
to route you to emergency services. Ask of injury or death to you and others in
local authorities or an emergency services situations that otherwise require your
operator for these locations. Not all undivided attention, and you therefore
emergency services such as police, fire agree to comply with the following when
stations, hospitals and clinics are likely to using the Telenav Software: (a) observe
be contained in the map database for such all traffic laws and otherwise drive safely;
navigation features. (b) use your own personal judgment while
driving. If you feel that a route suggested
Telenav Software End User License by the Telenav Software instructs you to
Agreement perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
Please read these terms and conditions
you into an area that you consider to be
carefully before you use the Telenav
unsafe, do not follow such instructions; (c)
Software. Your use of the Telenav
do not input destinations, or otherwise
Software indicates that you accept these
manipulate the Telenav Software, unless
terms and conditions. If you do not accept
your vehicle is stationary and parked; (d)
these terms and conditions, do not break
do not use the Telenav Software for any
the seal of the package, launch, or
illegal, unauthorized, unintended, unsafe,
otherwise use the Telenav Software.
hazardous, or unlawful purposes, or in any
These terms and conditions represent the manner inconsistent with this Agreement;
agreement (Agreement) between you (e) arrange all GPS and wireless devices
and Telenav, Inc. (Telenav) with respect and cables necessary for use of the
to the Telenav Software (including Telenav Software in a secure manner in
upgrades, modifications, or additions your vehicle so that they will not interfere
thereto) (collectively Telenav Software). with your driving and will not prevent the
All references herein to you and your operation of any safety device (such as an
means you, your employees, agents, and airbag).
contractors, and any other entity on whose
behalf you accept these terms and
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You agree to indemnify and hold Telenav copyright notices, or other notices or
harmless against all claims resulting from markings; (d) distribute, sublicense or
any dangerous or otherwise inappropriate otherwise transfer the Telenav Software
use of the Telenav Software in any moving to others, except as part of your permanent
vehicle, including as a result of your failure transfer of the Telenav Software; or (e)
to comply with the directions above. use the Telenav Software in any manner
that (i) infringes the intellectual property
2. Account Information or proprietary rights, rights of publicity or
You agree: (a) when registering the privacy or other rights of any party, (ii)
Telenav Software, to provide Telenav with violates any law, statute, ordinance or
true, accurate, current, and complete regulation, including but not limited to laws
information about yourself, and (b) to and regulations related to spamming,
inform Telenav promptly of any changes privacy, consumer and child protection,
to such information, and to keep it true, obscenity or defamation, or (iii) is harmful,
accurate, current and complete. threatening, abusive, harassing, tortuous,
defamatory, vulgar, obscene, libelous, or
3. Software License otherwise objectionable; and (f) lease, rent
out, or otherwise permit unauthorized
Subject to your compliance with the terms access by third parties to the Telenav
of this Agreement, Telenav hereby grants Software without advanced written
to you a personal, non-exclusive, permission of Telenav.
non-transferable license (except as
expressly permitted below in connection 4. Disclaimers
with your permanent transfer of the
Telenav Software license), without the To the fullest extent permissible pursuant
right to sublicense, to use the Telenav to applicable law, in no event will Telenav,
Software (in object code form only) in its licensors and suppliers, or agents or
order to access and use the Telenav employees of any of the foregoing, be
Software. This license shall terminate upon liable for any decision made or action
any termination or expiration of this taken by you or anyone else in reliance on
Agreement. You agree that you will use the the information provided by the Telenav
Telenav Software only for your personal Software. Telenav also does not warrant
business or leisure purposes, and not to the accuracy of the map or other data used
provide commercial navigation services to for the Telenav Software. Such data may
other parties. not always reflect reality due to, among
other things, road closures, construction,
3.1 License Limitations weather, new roads and other changing
conditions. You are responsible for the
You agree not to do any of the following: entire risk arising out of your use of the
(a) reverse engineer, decompile, Telenav Software. For example but
disassemble, translate, modify, alter or without limitation, you agree not to rely on
otherwise change the Telenav Software the Telenav Software for critical navigation
or any part thereof; (b) attempt to derive in areas where the well-being or survival
the source code, audio library or structure of you or others is dependent on the
of the Telenav Software without the prior accuracy of navigation, as the maps or
express written consent of Telenav; (c) functionality of the Telenav Software are
remove from the Telenav Software, or not intended to support such high risk
alter, any of Telenavs or its suppliers applications, especially in more remote
trademarks, trade names, logos, patent or geographical areas.
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Agreement), and thus your use of the 9.2 End User Terms Required by NAV2
Telenav Software is also subject to such (Shanghai) Co., Ltd
terms. You agree to comply with the
following additional terms and conditions, The data (Data) is provided for your
which are applicable to Telenavs third personal, internal use only and not for
party vendor licensors: resale. It is protected by copyright, and is
subject to the following terms and
9.1 End User Terms Required by HERE conditions which are agreed to by you, on
North America, LLC the one hand, and NAV2 (Shanghai) Co.,
Ltd (NAV2) and its licensors (including
The data (Data) is provided for your their licensors and suppliers) on the other
personal, internal use only and not for hand.
resale. It is protected by copyright, and is
subject to the following terms and 20xx. All rights reserved.
conditions which are agreed to by you, on Permitted Use.
the one hand, and Telenav (Telenav) and
its licensors (including their licensors and You agree to use this Data together with
suppliers) on the other hand. the Telenav Software solely for the internal
2013 HERE. All rights reserved. business and personal purposes for which
you were licensed, and not for service
The Data for areas of Canada includes bureau, time-sharing or other similar
information taken with permission from purposes. Accordingly, but subject to the
Canadian authorities, including: Her restrictions set forth in the following
Majesty the Queen in Right of Canada, paragraphs, you agree not to otherwise
Queen's Printer for Ontario, Canada Post reproduce, copy, modify, decompile,
Corporation, GeoBase, Department of disassemble, create any derivative works
Natural Resources Canada. of, or reverse engineer any portion of this
HERE holds a non-exclusive license from Data, and may not transfer or distribute it
the United States Postal Service to in any form, for any purpose, except to the
publish and sell ZIP+4 information. extent permitted by mandatory laws.
United States Postal Service 2014. Restrictions.
Prices are not established, controlled or
approved by the United States Postal Except where you have been specifically
Service. The following trademarks and licensed to do so by Telenav, and without
registrations are owned by the USPS: limiting the preceding paragraph, you may
United States Postal Service, USPS, and not use this Data (a) with any products,
ZIP+4. systems, or applications installed or
otherwise connected to or in
The Data for Mexico includes certain data communication with vehicles, capable of
from Instituto Nacional de Estadstica y vehicle navigation, positioning, dispatch,
Geografa. real time route guidance, fleet
TERMS AND CONDITIONS management or similar applications; or (b)
with or in communication with any
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301
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303
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You agree that you will use the content THE GRACENOTE SOFTWARE, EACH ITEM
from Gracenote ("Gracenote Content") , OF GRACENOTE DATA AND THE
Gracenote Data, the Gracenote Software, GRACENOTE CONTENT ARE LICENSED
and Gracenote Servers for your own TO YOU "AS IS". NEITHER GRACENOTE
personal, non-commercial use only. You MAKES ANY REPRESENTATIONS OR
agree not to assign, copy, transfer or WARRANTIES, EXPRESS OR IMPLIED,
transmit the Gracenote Content, REGARDING THE ACCURACY OF ANY
Gracenote Software or any Gracenote GRACENOTE DATA FROM THE
Data (except in a Tag associated with a GRACENOTE SERVERS OR GRACENOTE
music file) to any third party. YOU AGREE CONTENT. GRACENOTE COLLECTIVELY
NOT TO USE OR EXPLOIT GRACENOTE AND SEPARATELY RESERVE THE RIGHT
CONTENT, GRACENOTE DATA, THE TO DELETE DATA AND/OR CONTENT
GRACENOTE SOFTWARE, OR FROM THE COMPANIES' RESPECTIVE
GRACENOTE SERVERS, EXCEPT AS SERVERS OR, IN THE CASE OF
EXPRESSLY PERMITTED HEREIN. GRACENOTE, CHANGE DATA
You agree that your non-exclusive licenses CATEGORIES FOR ANY CAUSE THAT
to use the Gracenote Content, Gracenote GRACENOTE DEEMS SUFFICIENT. NO
Data, the Gracenote Software, and WARRANTY IS MADE THAT EITHER
Gracenote Servers will terminate if you GRACENOTE CONTENT OR THE
violate these restrictions. If your licenses GRACENOTE SOFTWARE OR
terminate, you agree to cease any and all GRACENOTE SERVERS ARE ERROR-FREE
use of the Gracenote Content, Gracenote OR THAT THE FUNCTIONING OF THE
Data, the Gracenote Software, and GRACENOTE SOFTWARE OR
Gracenote Servers. Gracenote, GRACENOTE SERVERS WILL BE
respectively, reserve all rights in Gracenote UNINTERRUPTED. GRACENOTE IS NOT
Data, the Gracenote Software, and the OBLIGATED TO PROVIDE YOU WITH ANY
Gracenote Servers and Gracenote Content, ENHANCED OR ADDITIONAL DATA TYPES
including all ownership rights. Under no THAT GRACENOTE MAY CHOOSE TO
circumstances will either Gracenote PROVIDE IN THE FUTURE AND IS FREE
become liable for any payment to you for TO DISCONTINUE ITS ONLINE SERVICES
any information that you provide, including AT ANY TIME. GRACENOTE DISCLAIM ALL
any copyrighted material or music file WARRANTIES EXPRESS OR IMPLIED,
information. You agree that Gracenote INCLUDING, BUT NOT LIMITED TO,
may enforce its respective rights, IMPLIED WARRANTIES OF
collectively or separately, under this MERCHANTABILITY, FITNESS FOR A
agreement against you, directly in each PARTICULAR PURPOSE, TITLE, AND
company's own name. NON-INFRINGEMENT. NEITHER
GRACENOTE WARRANTS THE RESULTS
Gracenote uses a unique identifier to track THAT WILL BE OBTAINED BY YOUR USE
queries for statistical purposes. The OF THE GRACENOTE SOFTWARE OR ANY
purpose of a randomly assigned numeric GRACENOTE SERVER. IN NO CASE WILL
identifier is to allow Gracenote to count GRACENOTE BE LIABLE FOR ANY
queries without knowing anything about CONSEQUENTIAL OR INCIDENTAL
who you are. For more information, see the DAMAGES OR FOR ANY LOST PROFITS
web page at www.gracenote.com for the OR LOST REVENUES FOR ANY REASON
Gracenote Privacy Policy. WHATSOEVER.
Gracenote 2007.
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Index
Lighting Control..............................................44
Headlamp Flasher...............................................45
O
High Beams............................................................44 Oil Change Indicator Reset.......................138
Lighting..............................................................44 Resetting the Oil Life Monitoring
General Information............................................44 System...............................................................138
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