Human Welfare Foundation Gurgaon

www.hwfg.in
Basic Questionnaire on Knowledge of Computer and Digital Financial Transactions
The idea to conduct this survey is to identify how well equiped we are to face this transition phase. Based on
this we will conduct workshops to guide senior citizens ,ladies and children .
1 Do you know about computer and laptop ?
Yes NO
2 Do you use computer and laptop?
Yes No
3 What are the means of communications today? Please tick mark .
E-mail Whattsapp SMS Telephone
4 What are the basic requirments for getting internet connection?

5 Please tick the names of internet service providers.

BSNL AIRTEL RELIANCE TATA

6 Do you use e-mail for communication purposes?

yes NO
7 What are search engines ? Have you heard about search engines?
Yes No
8 Please tick on search engines
Google

9 Do you use debit card for payments?

Yes No
10 Do you use credit card for payments?
Yes No
11 What is net banking ? Please do write in 2-3 sentences.

12 Do you use internet banking services?

yes NO
13 Are you willing to learn payments using debit cards , credit cards and net banking?
Yes No
Are you willing to make payments of utility bills ( Electricity Bill, Property tax, telephone bill and etc) by debit card
14 ,credit card and net banking if we teach the use of cards and net banking?
Yes NO
15 Do you have internet connection at home?
Yes No
16 Do you have knowledge of Wifi ?
Yes No
17 Have you ever used vediocalling ?
Yes No
18 Have you used Google maps while travelling in your car /taxi to find out any destination?
Yes No
19 Do you use mobile phone for internet ?
Yes No

DFLP(Digital Financial Literacy Project ) 1 Survey by HWFG

 20 Do you know how to install apps which are used for payment purposes?
Yes No
21 Particulars of Particpant:
Name of participant: Date:
Education:
Mobile number:
Age Gender M/F
Retired Working
Address: e-mailID:

Feed Back about workshop/class

1 How do you rate behaviour of faculty/teaching faculty?

Good Very Good Excellent Outstanding
2 How do you rate the teaching skills and knowledge about subject of faculty?
Good Very Good Excellent Outstanding
3 Do you want this Computer/Digital Financial literacy programe useful for senior citizens?
Yes No
4 Would you recommend this programme to your friends in society?
Yes No
5 To what extent it is useful for senior citizens of our country?
10% 20% 50% 80%
6 Would you like Human Welfare Foundation Gurgaon to conduct this programmes for children/ladies also?
Yes No
7 Do you find yourself confident after attending classes about using debit cards/credit cards
Yes No

DFLP(Digital Financial Literacy Project ) 2 Survey by HWFG