VALLIAMMAI ENGINEERING COLLEGE

SRM Nagar, Kattankulathur 603 203

DEPARTMENT OF MANAGEMENT STUDIES

QUESTION BANK

IV SEMESTER

BA7402 BUSINESS ETHICS CORPORATE SOCIAL

RESPONSIBILITY AND GOVERNANCE

Regulation 2013

Academic Year 2016 17

Prepared by

Dr. P. Delecta Asst. Professor

Mr. K.Suresh Asst. Professor

 VALLIAMMAI ENGINEERING COLLEGE
SRM Nagar, Kattankulathur 603 203.

DEPARTMENT OFMANAGEMENT STUDIES

QUESTION BANK
SUBJECT : BA7402 - BUSINESS ETHICS CORPORATE SOCIAL
RESPONSIBILLITY AND GOVERNANCE
SEM / YEAR: IVth Semester / IInd Year

UNIT I - INTRODUCTION

SYLLABUS
Definition & nature Business ethics, Characteristics, Ethical theories; Causes of unethical
behavior; Ethical abuses; Work ethics; Code of conduct; Public good
PART - A
Q.No Questions BT Level Competence

1. Define Business Ethics Level 1 Remembering

2. What is meant by Ethical Dilema? Level 2 Understanding

3. How would you explain Code of Conduct? Level 3 Applying

4. Can you list few causes for Unethical Behaviour? Level 4 Analysing

5. How would you describe Ethical Abuse? Level 5 Evaluating

6. What is your opinion on Consequentialist Theory.? Level 6 Creating

7. Explain Utilitarian Theory of Ethics Level 1 Remembering

8. Can you explain what is meant by Unethical Behaviour? Level 2 Understanding

9. Describe Work Ethics. Level 3 Applying

10. What is meant by Descriptive Theory? Level 4 Analysing

11. Explain the term 'Altruism' Level 5 Evaluating

12. Differentiate between Egoism and Altruism Level 6 Creating

13. State the importance of Business Ethics. Level 1 Remembering

14. Explain Public Good Level 2 Understanding

15. What are the objectives of Business Ethics? Level 3 Applying

16. Explain Normative Theory of Ethics. Level 4 Analysing

17. What is meant by Kantianism? Level 1 Remembering

18. How would you state the importance of Work Ethics? Level 2 Understanding

19. List the characteristics of Work Ethics Level 1 Remembering

20. List the benefits of Public Good. Level 1 Remembering

 PART - B
Q.No Questions Level Competence
What is Ethical Abuse and explain the various ethical abuses
1 at workplace? Level 1 Remembering
Can you explain the role and usefulness of moral theories in
2 ethical practices? Level 2 Understanding
How would you show your understanding of Business
3 Ethics and the various factors influencing ethics? Level 3 Applying
How is the Consequentialist theory of Ethics related to
4 Level 4 Analysing
business?
5 Discuss Non Consequentialist approach to ethical practices. Level 5 Evaluating
a) What is your opinion on unethical behavior?
6 Level 6 Creating
b) State the causes for ethical abuse.
a) How would you define Public good?
7 Level 1 Remembering
b) Explain the approaches towards Public good
8 How would you improve ethical practices in workplace? Level 2 Understanding
a) What facts would you select you show the
9 importance of ethics in business setup? Level 3 Applying
b) What the causes for unethical behavior
10 Examine the differences between Egoism and Altruism. Level 4 Analysing
11 Explain the nature and levels of business ethics Level 1 Remembering
12 Discuss Ethical theories of business ethics Level 2 Understanding
a) Why is Ethics important for Corporates?
13 Level 4 Analysing
b) What are the causes for Unethical Practices?
Discuss the role and usefulness of moral theories in ethical
14 Level 1 Remembering
practices

PART - C
Q.No Questions
1 Explain the impact of corporate governance of Narayana Murthy Committee.
On January 8, 2009 M.Rammohan Rao resigned as the dean Indian School of Business. The
resignation followed the announcement the previous day by B.RamalingaRaju, Founder
chairman of the Indias fourth largest IT services company, Satyam Computer Services
Limited, that the company had been inflating the revenue and profit for the past several
years. In his resignation letter, Rao an independent director said, Unfortunately
yesterdays shocking revelations of which I had no prior knowledge mean that we are far
from seeing the end of controversy surrounding Satyam computers. My continued concern
and preoccupation with the evolving situation are impacting my role as dean of ISB at a
2 critical time for the school On December 30, 2008 Rao resigned from the board of Satyam.
With him two other independent directors, Vinod Dham, inventor of the Pentium chip and
Krishna Palepu, Professor at Harvard Business also submitted their resignation to the board
of the company. Another independent director Mangalam Srinivasan resigned from Satyam
board a few days earlier, on December 25. The resignations of these directors were the result
of an aborted deal by Satyam to acquire two companies run by Maytas Properties Ltd. And
Matyas Infrastructure Limited. Offer your comments regarding Business ethics, failure of
Corporate Governance, Board of directors and the Role of Independent directors based on
the above.
3 What are the arguments against ethics in business? Comment on their validity
4 Law and Ethics are identical- Do you agree with this statement.
 UNIT II ETHICS THEORY AND BEYOND

SYLLABUS
Management of Ethics - Ethics analysis [ Hosmer model ]; Ethical dilemma; Ethics in
practice - ethics for managers; Role and function of ethical managers- Comparative ethical
behaviour of managers; Code of ethics; Competitiveness, organizational size, profitability
and ethics; Cost of ethics in Corporate ethics evaluation. Business and ecological /
environmental issues in the Indian context and case studies

PART - A

Q.No Questions BT Level Competence

1. What is meant by Ethical Dilema? Level 1 Remembering

2. List any five characteristics of quality managers. Level 2 Understanding

3. Outline the need for a Code of Conduct. Level 3 Applying

4. Write short note on Code of Ethics. Level 4 Analysing

5. List the various types of ethical dilema Level 5 Evaluating

6. What is your opinion on Coercion at workplace? Level 6 Creating

7. How would you explain ethical dilema in maximising profit? Level 1 Remembering

8. Explain the role of ethical mangers. Level 2 Understanding

9. How Code of Ethics is different from Code of Conduct? Level 1 Applying

10. Explain Hosmers model. Level 3 Analysing

11. List few factors that would influence managers in making Level 1 Evaluating
unethical decisions.
12. Illustrate the environmental issues in Indian Context? Level 2 Creating

13. How would you differentiate an ethical manager from Level 3 Remembering
unethical manager?
14. Outline few moral principles for ethical managers. Level 4 Understanding

15. How does competitiveness influence ethics? Level 5 Applying

16. Do you agree with the need for Corporate Ethics Evaluation? Level 6 Analysing

17. What should be the contents for Code of Ethics? Level 1 Remembering

18. Explain 'Discrimination' Level 2 Understanding

19. List the various approaches towards ethical dilemma Level 1 Remembering

20. State few causes for ethical dilemma Level 1 Remembering

 PART - B

Q.No Questions Level Competence

What would you suggest for Organisations in implementing

1. Level 1 Remembering
ethical practices?

2. Explain the role of managers towards ethics in business. Level 2 Understanding

a) State difficulties involved in ethical decision

making.
3. Level 3 Applying
b) Suggest few measures that would help in making
ethical decisions.
a) When wood managers face ethical dilema?
4. b) Explain the various types of ethical dilema. Level 4 Analysing

a) Competition influences ethical practices -

Comment.
5. Level 5 Evaluating
b) How would profitability influence ethical
decisions?
Large Organisation have to be more ethical in their business
6. decisions. How would you support this view point? Level 6 Creating

Examine the environmental issues in Indian context.

7. Level 1 Remembering
a) Explain the moral principles required for todays
8. managers. Level 2 Understanding
b) Managers have to be ethically aligned - Comment
a) Elaborate Code of Ethics
9. b) What are you recommendations for a good Code of Level 3 Applying
Ethics?
a) What changes would you make to solve ethical
dilema?
10. b) Write a detailed note on impact of business ethics Level 4 Analysing
on the society as a whole?
a) What is a business environment?
11. b) How does the business environment affect the Level 1 Remembering
business practices?

12. Explain environmental issues in Indian context Level 2 Understanding

State the difficulties involved in ethical decision
13. making. Level 4 Analysing

Bring out the guidelines which help in ethical decision

14. Level 1 Remembering
making
 PART - C
Q.No Questions

This case describes a meeting with software engineer Suzanne Chalmers and Thomas Chan,
the vice-president of software engineering at Advanced Photonics Inc. (API).Chalmers
arranges the meeting to indicate her intention to leave API. Chan tries to keep her by
offering better conditions and, eventually, more money and share options. But Chan knows
that Chalmers is already a millionaire from her share options and the appreciation of APIs
share price. The case highlights the difficulty in motivating people to stay and the relative
1 importance of financial rewards compared to other sources of motivation. Soon after the
meeting, Chalmers submits her resignation and, after a few months rest, takes up a position
at a start-up company.
Discussion Question:
a) Why didnt money motivate Suzanne Chalmers to stay with APL?
b) Do financial rewards have any value in situations such as this, where employees are
relatively wealthy?

2 Size of the organization may influence ethics- comment

3 Give a detailed description on Comparative Ethical Behaviour of managers.

4 Analyse critically the basis on which discrimination is made in jobs in our country.
 UNIT III - LEGAL ASPECTS OF ETHICS

SYLLABUS
Political legal environment; Provisions of the Indian constitution pertaining to Business;
Political setup major characteristics and their implications for business; Prominent
features of MRTP & FERA. Social cultural environment and their impact on business
operations, Salient features of Indian culture and values.

PART - A

Q.No Questions BT Level Competence

1. What is meant by Political Environment? Level 1 Remembering

2. How would you describe a Political System? Level 2 Understanding

3. Explain Communist Theory? Level 3 Applying

4. Describe Political Risk and list the various types associated Level 4 Analysing
with it.
5. What do you mean by Monopolistic Trade Practices? Level 5 Evaluating

6. Explain Restrictive Trade Practices. Level 6 Creating

7. What is meant by Socio Cultural Environment? Level 1 Remembering

8. Can you explain how Culture influence business practices? Level 2 Understanding

9. How are 'Goods' and 'Services' defined under MRTP Act? Level 1 Applying

10. Differentiate Micro and Macro Political Risk. Level 3 Analysing

11. Explain Value System Level 1 Evaluating

12. State the importance of values in todays business. Level 2 Creating

13. List the salient feature of Indian Values Level 3 Remembering

14. Explain Unfair Trade Practices. Level 4 Understanding

15. What are the provisions of Indian Constitution towards Level 5 Applying
business?
16. How does the legal environment regulate the conduct of Level 6 Analysing
business operations?
17. Differentiate between MTP and RTP. Level 1 Remembering

18. State the objective of FERA. Level 2 Understanding

19. What are sources of Indian Values? Level 1 Remembering

20. Outline the Political setup in India. Level 1 Remembering

 PART - B

Q.No Questions Level Competence

Elaborately explain FERA and its implications towards

1 Level 1 Remembering
business.

Write a detailed note the various political risk and explain its
2 Level 2 Understanding
types

How would you show your understanding on the prominent

3 Level 3 Applying
feature of MRTP Act?

Examine the salient features of Indian Constitution pertaining

4 Level 4 Analysing
to business.
5 How is the legal environment related to business decisions? Level 5 Evaluating

6 Explain Unfair Trade Practices with suitable examples Level 6 Creating

7 How would you comment on the operations of FERA? Level 1 Remembering

Socio - Cultural environment has an impact on business
8 Level 2 Understanding
organisations - Comment

a) Explain Monopolistic Trade Practices in detail.

9 Level 3 Applying
b) How is MTP different from RTP

10 Elaborate the features and sources for Indian Values Level 4 Analysing

a) Write a short note on Legal Environment

11 b) How does the Indian Legal System support business Level 1 Remembering
ethics? Explain
Explain the values of Indian culture and its impact on ethical
12 Level 2 Understanding
practices.

13 Discuss the salient feature of Indian culture and values Level 4 Analysing

Enunciate the impact of Socio-cultural environment on

14 Level 1 Remembering
business operations

PART - C
Q.No Questions
1 What are the important provisions of Indian Constitution pertaining to business?

2 How business ethics be an important tool in building business reputation?

3 How are responsible for corruption and fraud in financial institutions?

4 Explain the various ways by which fraud can be averted?

 UNIT IV - ENVIRONMENTAL ETHICS

SYLLABUS
Economic Environment; Philosophy of economic grow and its implications for business,
Main features of Economic Planning with respect to business; Industrial policy and
framework of government contract over Business; Role of chamber of commerce and
confederation of Indian Industries.

PART - A

Q.No Questions BT Level Competence

Explain Environmental Ethics Level 1 Remembering

1.
What is meant by economic environment? Level 2 Understanding
2.
List the components of economic environment. Level 3 Applying
3.
State the objectives of Industrial Policy. Level 4 Analysing
4.
Discuss Economic Planning. Level 5 Evaluating
5.
How would you define economic growth? Level 6 Creating
6.
Highlight the objectives of economic planning. Level 1 Remembering
7.
Explain the role of Chamber of Commerce. Level 2 Understanding
8.
Explain Confederation of Indian Industries. Level 1 Applying
9.
Examine the objectives of CII. Level 3 Analysing
10.
Evaluate the role of Chamber of Commerce. Level 1 Evaluating
11.
Highlight the importance of an Industrial Policy. Level 2 Creating
12.
What are the factors affecting economic growth? Level 3 Remembering
13.
What do you understand by Economic Self Reliance? Level 4 Understanding
14.
Identify few problems with Industrial Policy. Level 5 Applying
15.
List the various developmental initiatives of CII Level 6 Analysing
16.
How does the economic environment influence business Level 1 Remembering
17.
decisions?
Explain the concept of 5 Year plan. Level 2 Understanding
18.
Enumerate the implications of economic growth in business Level 1 Remembering
19.
What the various stages of economic development? Level 1 Remembering
20.
 PART - B
Q.No Questions Level Competence

What are the objectives the Industrial policy seeks to

1 Level 1 Remembering
achieve particularly in a developing country like India?
Illustrate the significance of domestic economic policy in
2 Level 2 Understanding
business environment?

3 Enumerate the features of Economic Planning. Level 3 Applying

4 Examine the role of CII towards business community. Level 4 Analysing

Explain the philosophy of economic growth and its

5 Level 5 Evaluating
implications for business.
Elaborate Industrial policy with specific reference to Indian
6 Level 6 Creating
context.

7 What is the role of Chamber of Commerce? Level 1 Remembering

Illustrate the main features of economic plan and its impact

8 Level 2 Understanding
towards business.
a) Write a brief note on 5 Year Plan
9 Level 3 Applying
b) Identify the objectives of Five Year Plans
What do you mean by Economic Growth and explain the
10 Level 4 Analysing
various stages in a countrys economic growth?
a) What do you understand by environmental ethics?
11 b) Discuss the importance of human values in solving Level 1 Remembering
environmental problems.
Give a critical evaluation on the role of Five Year Planning
12 Level 2 Understanding
towards economic growth.
13 Discuss the role of Industrial Policy in nation building Level 4 Analysing

Give a detailed note on the current economic situation in

14 Level 1 Remembering
India.

PART - C
Q.No Questions
What is Ecological ethics? Suggest measures for better environmental quality in our
1
country?
Critically examine the fundamental differences between Indian approach and western
2
approach regarding philosophy of business.
Explain about the Industrial Policy Resolution in India? Does this helps India to reach
3
apposition of developed nation?
Explain whether a person who places significantly high value on human interests at the
4
expense of non-human things would be said to have which ethical view?
 UNIT V - CORPORATE SOCIAL RESPONSIBILITY AND GOVERNANCE

SYLLABUS
Definition- Evolution- Need for CSR; Theoretical perspectives; Corporate citizenship;
Business practices; Strategies for CSR; Challenges and implementation; Evolution of
corporate governance; Governance practices and regulation; Structure and development of
boards; Role of capital market and government; Governance ratings; Future of governance-
innovative practices; Case studies with lessons learnt.
PART - A

Q.No Questions BT Level Competence

Define Corporate Governance. Level 1 Remembering

1.
Explain the concept of CSR Level 2 Understanding
2.
State the need for Organisations to be socially responsible. Level 3 Applying
3.
Elaborate the concept of Shareholder Value Theory Level 4 Analysing
4.
Explain Corporate Ethical Citizenship Level 5 Evaluating
5.
Highlight the characteristics of Corporate Governance. Level 6 Creating
6.
What do you understand by Corporate Governance? Level 1 Remembering
7.
State the objectives of Corporate Governance. Level 2 Understanding
8.
Who are the Board of Directors? Level 1 Applying
9.
Differentiate between Primary Market and Secondary Level 3 Analysing
10.
Market.
What is meant by Capital Market.? Level 1 Evaluating
11.
Explain the role and responsibilities of BoD. Level 2 Creating
12.
Explain the role of Capital Market. Level 3 Remembering
13.
State the objectives of Corporate Governance Rating. Level 4 Understanding
14.
How is business ethics and corporate ethics related? Level 5 Applying
15.
Differentiate between CSR and Corporate Citizenship Level 6 Analysing
16.
List few differences between Capital market and Money Level 1
17. Remembering
Market
Explain the challenges in implementing CSR. Level 2 Understanding
18.
What are the objectives of CSR? Level 1 Remembering
19.
What steps would you follow to implement CSR in your Level 1
20. organisation? Remembering
 PART - B

Q.No Questions Level Competence

1 What are your arguments for Social Responsibility? Level 1 Remembering

a) Explain the concept of CSR
2 Level 2 Understanding
b) Explain the various types of CSR.

3 State and explain the mechanism of Corporate Governance. Level 3 Applying

4 Trace out the evolution and the need for CSR. Level 4 Analysing

5 Discuss the structure of Corporate Governance in India. Level 5 Evaluating

Explain the steps in development of BoD and the various

6 Level 6 Creating
structure in forming BoD.
a) What is a Capital Market?
7 Level 1 Remembering
b) Explain its role in nation building?
8 Elucidate the role of BoD and the challenges faced by BoD. Level 2 Understanding
a) Give a detailed note on Corporate Governance
9 b) Elucidate the features of CRISIL GVC Ratings Level 3 Applying

10 India Inc is still behind in CSR - Comment Level 4 Analysing

11 State and explain the mechanism of Corporate Governance Level 1 Remembering

Analyse critically about the social responsibilities of

12 Level 2 Understanding
business towards customers and community.

13 What are your arguments for Social Responsibility? Level 4 Analysing

14 Discuss the role of Government and Money Market. Level 1 Remembering

PART - C
Q.No Questions
Satyam fraud is unfolding and so are the inherent weaknesses of corporate governance in
India. Ramalinga Raju, has become a villain in the corporate world for valid reasons. The
company is listed in BSE and NSE. On BSE the Satyam stock crashed down by 70 percent
to Rs.52 from a high of Rs. 188.70. It had a client list that boosted of Fortune 500
companies. The emotionally charged letter shock the entire corporate world when he
1 admitted of cooking the account by Rs. 5040 crore. He tried to purchase Maytas Infra by
committing this fraud. This scam is being equated with Enron of USA because here also
the scam was orchestrated by its Auditor Arthur Anderson in Satyam, Price Water cooper.
Discussion Questions:
a) Is corporate Governance in India not world class? Support your answer
b) What are the reasons of failure of corporate governance at Satyam Info Systems?
2 What is Business Giving? In what ways this will help in extending CSR?
Elaborate how best employer-employee relationship could be enhanced in a business unit.
3
Indicate the social responsibilities of business towards Employees of the firm.
4 Discuss in detail arguments for and against business firms assuming social responsibilities.