AN APPLICATION FOR THE POSITION OF A:

PERSONNEL/ADMINISTRATIVE ASSISTANT
STEPHEN, NSINI NSE
Date of birth: 22 10 - 1989
Age: 26
Sex: Male
State of origin: Akwa Ibom State
Local Government Area: Nsit Ibom
Marital Status: Single
Contact Address: 4 Apostolic Road, Asongama Estate, Uyo, Akwa Ibom State
Mobile: 08064437616
Email: nsteven2@yahoo.com
The Polytechnic, Calabar National Diploma in Business Studies (Administration)
Upper Credit (2007)

Professional profile
A resourceful and self-motivated team player with proven organizational, personnel and administrative skills
willing to work, learn and improve in a highly challenging and educative work environment. Possesses excellent
interpersonal, communication and negotiation skills, the ability to influence decisions and to develop positive
relationships both internally and externally.

Career summary
FIRST BANK OF NIGERIA PLC
2010 Till date Customer Service Officer Administration
Responsible for acting as a liaison between customers and bank. Assists with complaints, orders, errors,
account creations, billing, cancelations, and other queries.

PRIMARY RESPONSIBILITIES
Respond promptly to customer inquiries.
Help the customer get through tedious banking processes.
Facilitate and resolve customer complaints.
accurately process all financial service transactions.
Help create and establish a business relationship between the Personal Banker and the client.
Provide answers and assistance for client questions/concerns, utilizing resources within the
branch.

Qualifications
National Diploma - THE POLYTECHNIC, CALABAR.
Business Studies (Administration)(Upper-Credit).
(2007).
Professional training
Certified Project Manager Microsoft Projects, Primavera.
Human Resource Management - HRCI
Information Management Security training.

References are available on request.