Professional Documents
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14
100061 315@ptpress.com.cn
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2008 1
2008 1
ISBN 978-7-115-
.00
01067129879
01067129223
01067171154
100
----
2008 7
..
2007
1.1
10
1.2
1. 1
11
1.3
1.4
12
1.5
1.6
13
2. 2
PDCA
1.7
3. 3
14
1.8
PDCA
15
1.9
1.
16
1.10
2.
PDCA
P PLAN //
17
D DO
C CHECK
PDCA
PDCA
PDCA
1PDCA
1.11 PDCA
PDCA
18
1.12
3.
19
1.13
4.
20
1.14
21
32
1.
2.
22
3.
4.
5.
6.
7.
23
8.
24
2.1
2.1
2.1
25
/
A
/
B
/
26
A
2.2
27
/
/
/
2.3
/
/
28
/
/
29
30
1.
1)
2)
31
3)
32
4)
2.
1)
33
2)
34
4.1
3)
4)
35
5)
3.
36
4.
20
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37
4.2
2)
38
3)
4)
5.
20 70
6.
1)
2)
3)
39
7.
4.3
8.
40
1
2
3
4
5
9.
TQC
41
42
43
56 1516
44
2
1.
45
46
2.
47
48
49
50
25
51
52
1.
53
54
2.
55
56
3.
57
58
4.
5.
6.
59
7.
8.
9.
60
61
2
62
1.
63
2.
64
65
66
5.1
1.
2.
3.
4.
67
1.
2.
3.
4. HR
5.
6.
7.
8.
68
69
1.
70
71
15 1/2
72
73
74
4
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75
5.41
TQC
76
5.42
5.43
77
5.44
78
5.2
79
5.3
5.4
80
5.5
1.
81
5.6
5.7
82
5.8
83
5.9
5.10
84
5.11
85
5.12
5.13
86
5.14
5.15
87
5.16
2.
88
89
5.17
90
91
5.18
,,,
5.19
92
5.20
5.20
2 PDCA
93
PDCA
PDCA
PDCA
P PLAN //
D DO
C CHECK
PDCA
PA
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94
1
5.21
PDCA
5.22
95
PDCA
5.23
96
5.24
97
5.24
98
/
/
5.25
5.1
99
z
100
5.26
5.27
101
5.28
65
102
57
5.29
103
5.30
104
5.2
1
++
105
3.
106
5.31
107
5.32
80%
108
5.33
109
5.34
5.35
110
5.36
5.37
111
5.38
112
5.39
113
5.40
1.
114
5.45
115
1
5.46
116
5.47
5.48
117
5.49
PDCA
5.50 PDCA
118
2.
119
5.51
5.52
120
3.
5.53
121
5.54
1.
122
1
2.
3.
123
4.
5.
6.
7.
8.
124
9.
1.
125
2.
3.
126
4.
5.
127
6.
128
7.
8.
129
130
5.55
1.
2.
3.
4.
131
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IT
5.56
132
/ / /
IT
5.57
133
5.58
1.
2.
3.
4.
134
1.
135
5.59
2.
5.60
3.
136
5.61
4.
137
5.62
5.
6.
138
1.
139
2.
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/
5.63
140
5.3
141
3.
PDCA
5.64
142
5.65
143
1 1 ...
5.66
144
5.67
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145
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3 z
4 z
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147
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z / z z
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148
5.68
149
150
2
151
6.1
(1)
(2)
(3)
152
4
1 2 3 4 5 6
6.1
900 58
1015
5 8
5525 8864
255125 6415960
125101250
153
6.2
960 900
6.3
4 8
1 1 1
4 8
2
64
3 16
512
4 64 4096
5 256
6 1024
7 4096
4 8
=4096 =4096
1-6 =1365 1-4 =585
1365585780
6.3
1.
154
6.4
2.
155
A
11
15 1.4
2 5.0 11
50
2 4.4 7
522
75
6.5 A
6 1 0 1 6 13
13 --
6.6 A
156
3.
410 35
1412
4
5
100
10100 5000
1149
5005000
3177
6.7
8 12
157
4.
6.2
1
2
3
4
158
5
6
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Y
7
8
9
10
11
12
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159
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0
6.8
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160
X Y
161
6.
7.
162
6.9
8.
163
164
6.10
165
6.11
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4 3 2 1
4 3 2 1
4
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4 3 2 1
1 2 3 4
6.12 A
166
A
6.3
167
10.
10 3
30
1 2
2 3 4 7
5 6
1 2 3 4 5 6 7
6.13
168
11.
V.A.Graicunas
S AB
S A B
169
12.
------
""
""
170
13.
171
172
1980
11980 7 1 1984 5
1987
11987
1992
11991
173
()
()
100
50
2050
174
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1.
175
3.1
1)
176
2)
3)
4)
177
3.1
3.2
1.
178
3.3
179
3.4
180
Corporate Governance,
()
, ,
181
2.
182
3.5
3.5
183
3.6
184
185
3.7
186
187
3.8
188
189
3.9
190
191
192
3.10
193
3.11
3.11
3.
194
3.12
4.
195
3.12
5.
3.13
196
3.14
6.
197
3.15
3.16
198
3.17
7.
8.
9.
1.
199
3.18
2.
200
3.19
3.
201
3.20
202
203
204
3.21
3.21
205
3.22
206
207
3.23
3.23 1
208
3.23 2
3.24
209
3.24
210
211
3.25
3.26
212
3.27
3.28
213
3.29
3.29 1
214
3.29 2
3.29 3
215
3.29 4
3.30
216
3.30
ERP
217
3.31
3.31
218
3.32
3.33
219
3.34
3.34
220
1.
3.35
221
3.36
2.
222
3.37
223
3.38
PDCA
224
3.39
3.39
225
3.40
226
,,,
227
228
229
1.1
230
1.1
1.2
231
1.2
2PDCA PDCA
232
233
1.3
234
/% 50%
/251 % 50%
10
30
235
234
1.1
1.2
1.3
236
1.4
237
1.
1.4
238
1.4
1.5
1.5
239
1.6
1.6
2.
1.7
240
1.7
1.5
241
2
242
23
1.6
1.6
1.7
243
1.7
1.8
1.8
244
1.9
1.9
1.8
1.10
1.8
245
1.10 2.6
3 4.8 5
1.10
246
1.11
1.11
1.12
1.12
1.13
247
1.13
1.14
1.14
1.15
248
1.15
249
21 2
1.9
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1.10
251
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252
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10
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1.16
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6.
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256
257
1.
258
2.
259
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35.1% 2.9
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260
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261
262
2.1
263
2.1
2.2
264
2.2
1 2 3
1.
265
2.
2.3
266
ERP
267
EXCEL
2.4
268
3.
269
270
271
2.1 1
2.1 1
272
2.2 2
273
2.5
1
2.3
274
2.4
275
2
2.5
2.5
276
2.6
211
P=A K1+K1+K2+K3
K1 20%
K2
K3 0.20.3
101
277
4
2.7
5
2.8
278
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2.9
()
(),
279
60
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2.10
//
280
4.
281
2.12
2.13
282
2.14
17 3.5
2.14
283
2
2.15 2.16
2.15
2.16
284
2.17
2.17
2.17 1
285
2.17 2
286
2.17
287
2.17
2.18
2.18
288
2.19
2.19
2.20
2.21
2.21
2.20
289
2.21
2.21
2.22
290
2.22
/100%
7 =/7 100%
=/7
=251 /7 +
251365 =
//251 100%
70%-90%50%-70%50%90%
60%
291
2.23
2.23
2.24
2.24
292
3
293
2.6
2.6 1
294
2.6 2
2.6 3
295
2.25 2.7
2.25
296
2.7
2.25
297
2.8
1.
2.5 5
298
2.9
2.
299
15% 20%
3.
4.
300
1.
2.
301
2.10
(/)
3.
302
2.11
303
2.12
2.13
304
305
3.1
306
307
308
1
309
3
310
1.
2.
3.
4.
5 29 830 1730
3 1 1 1
311
____________
_____________
_____________
// _____________
_____________
_____________
312
VP VP
A.
313
1. ____________
2. ____________
3. ____________
B.
314
1. ____________
2. ____________
3. ____________
C.
0/
1/
2/
3/
4/
315
/
/12
1.
316
317
1
318
4.1
1.
319
2.
320
3.
10
11
321
4.
5.
322
323
1.
324
2.
325
3
3.
4.
326
2
5.
327
.L.Richard L.Daft
1.
12
12
2.1
89
82
66
65
62
60
54
51
50
49
328
39
35
329
2.
2 George Mason
George Mason
George
Mason
George
Mason
2000 29
George Mason
330
3.
200
( I )( T )( O )
O/I
O/I
O/I O/I
O/I
331
2
Chrysler
4.
332
2.2
97 7
1.
333
2.
3.
1.
2.
3.
334
335
336
1 2 3 4
3.1
3.1
337
1.
2.
3.
338
4.
3.2
3.3
339
1
2
340
341
1 2 3 4
3.2
1.
2.
342
EVA
3.
3.4
343
344
DE-layeringDownsizing
19
19
20 5060
20 70 80 90
345
4.1
1000 60
BSC
346
4.2 BSC
347
BSC
BSC
BSC
348
BSC
KPI
4.3 BSC
4.4 BSC
349
ERP
4.5 BSC
1958 1961
EVA EVA
350
EVA
EVA=
EVA
EVA EVA
EVA
EVA
EVA
EVA
EVA EVA
EVA
EVA EVA
EVA
EVA
351
4.6 EVA
EVA
TQM
TQM TQM
ISO
6sigma 6
3.4
352
3.4
ISO
ISO
ISO
1.
2.
3.
4.
5.
6.
7.
8.
2006
1 120
353
1.1 70
1.2 50
2 85
2.1 40
2.2 45
3 85
3.1 40
3.2 45
4 90
4.1 45
4.2 45
5 85
5.1 35
5.2 25
5.3 25
6 85
6.1 45
6.2 40
7 450
7.1 100
7.2 70
7.3 70
7.4 70
7.5 70
7.6 70
1,000
1.1
354
a.
(1)
(2)
(3)
b.
(1)
(2)
1.2
a.
(1)
(2)
b.
(1)
355
(2)
c.
2.1
a.
(1)
(2)
b.
(1)
(2) P.2
2.2
a.
(1)
356
(2)
(3)
(4)
(5)
b.
2.2a(5)
3.1
a.
(1)
(2)
(3)
3.2
357
a.
(1)
(2)
(3)
(4)
b.
(1)
(2)
(3)/
(4)
4.1
a.
(1)
358
(2)
(3)
b.
(1)
(2)
4.2
a.
(1)
(2)
(3)
(4)
b.
(1)
c.
359
5.1
a.
(1)
(2)
(3)
b.
c.
(1)
(2)
(3)
5.2 :
360
a.
(1)
(2)
(3)
(4)
(5)
(6)
b.
5.3
a.
(1)
(2)
b.
(1)
(2)
361
(3)
(4)
6.1 :
a.
(1)
(2)
(3)
(4)
(5)
(6)
6.2
362
a.
(1)
(2)
(3)
(4)
(5)
(6)
b.
(1)
(2)
7.1
a.
363
7.2
a.
(1)
(2)
7.3
a.
(1)
(2)
7.4
a.
(1)
(2)
(3)
7.5
a.
364
(1)
(2)
7.6 :
a.
(1)
(2)
(3)
(4)
(5)
365
366
4.1
1.
4.1
1 1
367
2
2 3
4
5
3 6
7
8
4 9
10
5 11
2.
3.
(%)
63.6 4 64.1 4 63.4 4 54.0 3
3 3 3 2
31.1 2 30.1 2 37.2 2 27.8 2
368
4.2
4.2
369
4
3
4.3
1.
20%
2.
80
370
20
20
371
372
2008
2006
12
373
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1. . . 2004
2. . . 2005
3. . . 2003
4. . . 2003
5. . . 2003
6. . . 2004
7. . . 2003
376