Professional Documents
Culture Documents
Signature Assignment
CorLencia D. Johnson
CUR 532
Danene Mims
April 3, 2017
2
Records
Management
Distance
Learning
Facilitator
Training
Program
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Program Description The purpose of this program is to provide comprehensive training to all
Functional Area Records Managers (FARMs) at Johnson Air Force
Base, in Summer, Nevada. The bases records management program is
adopting a distance-learning format for training to reach personnel that
are geographically separated. The training will be conducted over a
three-day period.
Prerequisite This training mandatory for FARM Instructors currently teaching
Records Management in a traditional classroom setting but do not have
experience teaching the course online.
Audience The targeted audience for this course is military members, civilians, and
contractors who will be virtually facilitating records management
training for their organizations.
These individuals work in the capacity as FARMs for their
organizations. FARMs are responsible for teaching records managers
how to manage records.
FARMs have an extensive knowledge of the Air Force Records
Management program. Each have been trained by the Base Records
Manager and have mastered the six-month training program. With the
completion of the six-month training program, each FARMs received
their certification as Certified Records Instructors.
Summative Assessment At the end of the course, FARMs will display what they learned by
completing a summative assessment in the form of one of the following
options:
Create a 10-minute creative presentation or write a 1700 2500 word
document completing the following:
Explaining what skills are needed to be an effective online
facilitator.
Discussing the different uses of technology for engaging
distance learners.
Identifying collaborative technology tools for enhancing
distance learners.
Describing the common traits of a distance learner.
Describing communication, technology, and management issues
that can occur in distance learning classrooms.
The success of the FARMs will be measured with the use of a rubric.
The measurement has a total of 100% with trainees meeting the
following criterion:
Knowledge of information will count for 60%.
Content of presentation will count for 20%.
Organization, esthetics, grammar, punctuation, APA format will
count for 20%.
FARMs must pass the assessment with a score of 60% or better. The
number of student that pass the assessment will determine the success of
the program.
The Phases of Development for In efforts for the FARMs to be effective virtual instructors, they must
Distance Learning Facilitators understand the phases of development for distance learning facilitators.
The following picture depicts the five phases of online faculty
development (Palloff & Pratt, 2011):
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The transition of instructors in the Novice Phase to the next phase, the
Apprentice Phase, is based upon the instructor becoming an entry-level
online instructor. Transition occurs when the instructor has taught a few
online courses.
Apprentice Phase:
Instructors in this phase are over their initial fears of teaching
because they now have one or two terms of online teaching
experience.
Their remaining fears basically deal with the fears of the
unknown in teaching online.
They want to establish a presence in their online classroom and
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improve their teaching skills.
These instructors look for feedback, faculty training, learning
experiences of their peers, success stories, suggestions,
challenges, and how to overcome them.
They look to evolve their classroom structure by incorporating
more collaboration methods.
Insider Phase:
Instructors in this phase are more confident and comfortable in
online facilitating. They know the benefits of communities of
practice.
They have taught several online courses and may have had roles
in instructional design.
These instructors are moving forward to more advanced skill
development with characteristics such as using adjunct media in
course design and delivery.
Instructors in this phase rely more on online faculty
collaboration methods.
They look for a variety of ways to assess their students outside
of the traditional methods of tests and quizzes.
The instructors in this phase are well advanced in online teaching. The
numerous amount of courses they have taught, their willingness to
experiment with different course development and delivery techniques
and the experiences they have gained, helps them to be able to transition
to the Master Phase.
Master Phase:
Instructors in this phase have taught and designed multiple
online courses and they have an extensive knowledge in using
multiple technology platforms in the learning environment.
They are not only proficient in know how to help their students
but they also play a pivotal role in assisting other instructors.
Researchers, conference presenters, mentors, peer trainers, and
publishers are a few of the roles instructors have in this phase.
Transformation:
This theory is based off of the notion that a change in behavior, mindset,
or ideas must occur in order to enhance and give meaning to the
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learning experience.
Example:
Records management students in the virtual course may have stressors
when they initially start the course. Online learning may be new to them
and they may not feel that the training they will be receiving will be
beneficial. To alleviate this issue, FARM instructors can apply this
theory by having students complete a journal to reflect on what they
have learned in the course. The journal can help change the mindset of
the students to where they will be more open to virtual learning.
Framing:
This theory is based off of the notion that rules, guidelines, and policies
must be established as a basis that students must follow in order to
learn.
Example:
Behaviors and comments can be disruptive to an online course. Records
management students must adhere to virtual classroom rules by not
using profanity or derogatory language. This helps to create a respective
learning environment that is conducive to learning.
Emergence:
This theory is derived once a new state of knowledge is attained and
rules are followed, only then can the students learning process be
refrained by personal exploration and enlargement (Haythornthwaite &
Andrews, 2011).
Example:
Team building exercises is a great way to explore this theory. Also
students can have individual assignments where they explain how to
navigate the records management system (RMS). Having students work
together helps to create a community of learning and the use of RMS
further familiarizes them with the concepts of records management.
Example:
Students have to want to push themselves to complete course goals and
objectives. If a student knows they have multiple assignments to
complete before the end of the course, they must have effective time
management skills to help them meet their deadlines.
Example:
Instructors can use teleconferencing tools such as Records Management
Connect to provide vital information, such as video feedbacks, to
students.
Learning Platform The learning platform for this course is a learning management system
(LMS). An LMS is a system that helps deliver and organize education
courses or training programs (TalentLMS, n.d.). An LMS has two main
purposes. It is a server component that performs the core functionality
such as creating, managing and delivering courses, authenticating users,
notifications, etc. (TalentLMS, n.d.). It is also a user interface that
runs inside of a browser as a web that is used by administrators,
instructors, and students (TalentLMS, n.d.)
FARMs will post the links for videos and lectures in the learning
activities forum.
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Students can engage in discussions with each other and their FARM
Instructor in the Discussion Forum. In this forum they can also share
what they have learned, their ideas, best practices, and ask each other
questions.
There will be times when students will have personal questions and
information that they need to give directly to the instructor without
including the other students. In situations of this nature, students can use
the Private Messages Forum to discretely talk with their instructor.
Three Technology & Media Tools FARMs will use the following tools to enhance and engage student
learning (Laan, 2014):
to Engage & Enhance Student
Learning Animoto, a presentation tool similar to PowerPoint, students can
organize information with slideshow templates and use them to
showcase topics of their interest.
Glogster students can use this tool to create posters and other
multimedia projects. For example, students can use Glogster as a
graphic organizer to create an infographic on key course topics.
They can use the infographics as posters to and put them up in
their offices to quick reference information.
Mindmeister students can use this tool for mapping out ideas
on the best way to organize records. Students can also work
together and use this tool for brainstorming and discovering
ideas on how they want to complete assignments.
Three Technology Tools for Student collaboration is imperative for successful learning outcomes in
Student Collaboration distance learning. Records Management students can use the following
three technology tools for student collaboration:
Description of the Different FARM Instructors will have different types of distance learners in their
Distance Learners virtual classrooms. Each of these learners brings something unique to
the classroom experience. The types of learners are:
Cultural learners these are students whose diverse background
impact and influence the way they learn and participate in class.
For example, instructors will have students from different
countries in their class. There may be language barriers,
differences in word meaning, rules of human relationships, etc.
that can affect students in class. Instructors should incorporate
the different cultures and backgrounds into the learning
experience to help educate students who are unfamiliar with
them. Students need to know that their backgrounds can be used
to build a dynamic learning team and that they share the
common goal of furthering their education. Adopting these types
of methods will help to alleviate some of the cultural issues that
can create a classroom divide and further open the door for
biases, stereotypes, and judgment to flourish.
Synchronous Facilitation versus In synchronous facilitation, students are learning with an instructor in
Asynchronous Facilitation Skills real-time. Instructors can use online technologies such video
conferencing, webcasts, and interactive learning models to communicate
with students (Higley, 2013). The facilitator and students meet at a
designated time to attend the course. Facilitators and students can also
communicate, have discussions, conduct answer and question sessions,
etc. without having to wait for a response from a post or email. Other
benefits of synchronous facilitation include (Wroten, 2013):
Instructors get immediate feedback on how to improve their
courses. They know what is and what is not working so that they
can improve their course materials.
It aids instructors in developing people skills that helps to
improve their speaking, and listening skills.
There are no travel requirements for students and instructors.
Instructors can better monitor their students learning progress.
They have the opportunity to visually see and identify students
who are struggling and who are grasping course material.
One of the challenges of synchronous facilitation is that instructors
cannot teach their course while on the go.
Three Technology Issues & There are technical issues that can occur in online facilitating. Some of
Resolutions the issues include:
Facilitators and students not being able to access the classroom.
They may have forgotten their user names or passwords. To
alleviate this issue, they should make sure that they have the
contact information for technical support so that their issues can
be fixed. Also instructors and students should provide their
contact information such as their phone numbers and email
addresses so that they can be contacted if an emergency occurs.
Facilitators may post links to videos for students to view but the
links may not work to access the resource. To alleviate this
issue, instructors should make sure the links work by checking
and testing the links URL to ensure it is not broken.
Classroom Management Issues & Classroom management is one of the most important roles of a course
Resolutions facilitator. It helps them to create an environment where positive
learning outcomes can flourish. Managing the classroom involves
providing students feedback and determining ways to handle
challenging behaviors. Students need to know how they are progressing
in the course. Feedback lets them know areas that they are excelling in
and areas that need improvement. For example, learner feedback can be
accomplished by:
Messages instructors can provide feedback through messages.
They can provide messages on a students discussion post to let
them know that they are on the right track and did a great job on
their response to the discussion topic. Instructors can also
provide feedback to students in private messages. The private
message could be to answer questions on an assignment or
provide clarification on their grades.
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Cyber-bullying:
Cyber-bullying can involve harassing, threatening, embarrassing, or any
unwarranted behavior towards students and instructors that disrupts the
classroom (Clifford, 2012).
Resolution:
Instructors should post classroom policies, procedures, and ground rules
on the first day of class. They should let the students know the
consequences if they are not followed.
Inappropriate posts:
These are posts that instructors and students find offensive. This could
be offensive language or an insensitive comment such as an
inappropriate joke that can cause issues in the classroom.
Resolution:
Establish netiquette tips and make them available to students. These tips
can include (Pappas, 2015):
Use proper language
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Be precise
Avoid emoticons and texting writing
Be explanatory; justify your opinion
Read all comments before hitting submit
Tone down your language
Recognize and respect diversity
Control your temper
Take your post seriously
Be credible
Resolution:
In any case, there are a few tips instructors can use to engage and inspire
students. They include (Pappas, 2014):
Making course material relevant relevance and engaging go
hand and hand. The course content has to be something that is
interesting and appealing to students.
Creating activities and assignments that encourage learners to
explore. For example, instructors can have students to explore
other sites outside of the classroom for research and information.
Integrating emotionally-driven content
Considering the students background and experiences; this
helps them to feel connected with the course content.
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References
http://www.coastalcarolina.edu/faculty-staff/professional-development/mentoring/
https://www.mindflash.com/elearning/asynchronous-synchronous/
Clifford, M. (2012). 15 Strategies Educators Can Use to Stop Cyberbullying. Retrieved from
http://www.opencolleges.edu.au/informed/features/15-strategies-educators-can-use-to-
stop-cyberbullying/
https://elearningindustry.com/10-best-practices-effective-online-teacher
Haythornthwaite, C., & Andrews, R. (2011). E-learning theory and practice. Los Angeles, CA:
Sage.
asynchronous-e-learning
Laan, K. (2012). 11 Essential Tools For Better Project-Based Learning. Retrieved from
http://www.teachthought.com/learning/project-based-learning/11-tools-for-better-project-
based-learning/
theories.com/multimodality-kress.html
Morrison, D. (2013). Speaking to Students with Audio Feedback in Online Courses. Retrieved
from https://onlinelearninginsights.wordpress.com/2013/04/06/speaking-to-students-
with-audio-feedback-in-online-courses/
Palloff, R. M., & Pratt, K. (2011). The excellent online instructor: Strategies for professional
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development. San Francisco, CA: Jossey-Bass.
https://elearningindustry.com/10-netiquette-tips-online-discussions
Pappas, C. (2014). 11 Tips to Engage and Inspire Adult Learners. Retrieved from
https://elearningindustry.com/11-tips-engage-inspire-adult-learners
advantages-and-disadvantages-in-corporate-training