Professional Documents
Culture Documents
TM
MOTOROLA RAZR
the safety of all persons, regardless of age and health.
Congratulations The highest SAR values measured for this device are
MOTOROLA RAZR listed in the regulatory information packaged with your
product.
Introducing the powerful phone in a RAZR slim design.
MOTOROLA RAZR has advanced features for
everything you want to dovideo, web browsing, More
multimedia, and more. Answers: Touch Apps > Help Center.
Download web pages in under a second with the Updates: Phone updates, computer software, user
blistering fast dual-core 1.2 GHz processor. guides, online help, and more at
www.motorola.com/myrazr.
Learn whats happening around you right now with
Google Now. Accessories: Find accessories for your phone at
www.motorola.com/products.
Android 4.1, Jelly Bean: check out whats new in
this version of Android software at
Notes:
www.android.com/about/jelly-bean/.
All screens in this guide are simulated. Actual
Note: Certain apps and features may not be available in
displays may vary.
all countries.
Instructions to perform tasks in this guide may
change depending on the software version on
your phone.
Caution: Before assembling, charging, or using your
phone for the first time, please read the important Unless specified, instructions to perform tasks in
safety, regulatory and legal information provided with this guide assume that you are starting from the
your product. home screen.
Congratulations 1
Your phone Contents
Lets go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
the important keys & connectors
Control & customize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Apps & updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Micro HDMI 3.5mm Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Headset Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
11:23 Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Micro USB Power Socialize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Press = sleep Tips & tricks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Hold = power
Webcam Webtop application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Digital living . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Volume
Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Music on Google Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Browse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
4.3" qHD
AMOLED
Books on Google Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Chrome Gmail SmartActions
ions Play Store Touchscreen Locate & navigate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Micro SIM Connect & transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
microSD Phone People Text Messagi Camera
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Menu Search Protect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Get more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Home Back Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Product Safety & Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
2 Your phone
Tip: In the unlikely event that your device becomes
Lets go unresponsive, try a forced rebootpress and hold
lets get you up and running both the Power key together with up and down volume
key for up to 10 seconds.
Assemble & charge Tip: To save battery life, see Battery tips on page 26.
1
Set up & go
Micro SIM in.
M
2 1
microSD in.
m Turn it on.
Tu
2
Select a language.
S
Welcome
Start
microSD card
slots.
Yes
No
Apps
Phone People Text Messagi Camera
Touch to see all
your apps & widgets.
Home screen 9
Use & change your home screen Shortcuts in the favorites tray at the bottom of the home
Shortcuts on the home screen are icons that open your screen appear in all home screen pages. You can drag
favorite apps. Widgets are apps or tools that provide shortcuts or folders in or out of the favorites tray (except
additional phone functionality and live content. Apps ) for instant access from any home page.
63
automatically.
hold a shortcut or widget until you feel a vibration,
To get started, touch the
then drag it to another spot, another page, or Remove OVERCAST
Google search widget. 6mph
at the top of the screen.
To turn Google Now MON TUE WED THU
Change wallpaper: Touch and hold an empty spot on
on/off or learn more,
the home screen. 65 54 56 58
40 36 38 39
10 Home screen
touch the Google search widget on your home screen, GPS active background
then touch Menu > Settings > Google Now. data sync
downloading alarm set
Phone status & notifications
Icons at the top right of vibrate speakerphone on
4:00
the home screen show Thursday sound off call muted
December 20, 2012
status information, like battery (charging) airplane mode
signal strength, battery Wi-Fi networks available 11:20 AM
messages and app Tip: Network and Wi-Fi connection icons turn blue when
3 new messages 10:49 AM
notifications. To see your Gmail your phone exchanges data with your Google account.
notifications, touch the New voicemail 10:41 AM Note: Apps you download from Google Play may show
Dial *86
status bar and drag it other icons in the status bar to alert you to specific
down. Touch a events.
notification to select it.
Home screen 11
Apps & updates Browse & install apps
get the app you want Get all the fun games and cool apps you want! Google
Play provides direct access to apps, games, books,
and movies that you can download and install on your
Quick start: Apps & updates phone.
Touch in any home screen panel, then flick left or
right to see all your apps. Find it: > Play Store
In the apps screen, touch All apps to view or create app Scroll to and touch the app you want to install. Then,
groups. touch Install (if app is free) or Buy.
New apps that you install are added to the apps screen.
See your apps. Tip: Choose your apps and updates carefully, from
trusted sites like Play Store, as some may impact
APPS WIDGETS Find new apps
on Google Play.
your phones performancesee Choose carefully on
page 13.
Favorites See widgets.
Note: When installing an app, make sure you read the
alerts that tell you what information the app will access.
To close the apps screen, touch Home or Back . If you dont want the app to have access to this
information, cancel the installation.
Most recent
1 2 ABC 3 DEF
During a call:
4 GHI 5 JKL 6 MNO
Hang up
7 PQRS 8 TUV 9 WXYZ
0
Dialpad Speaker Mute Add call Hold
14 Calls
Make a call: In the dialer, enter a number then Tip: To call a conference call or other number that
touch . requires a passcode, you can enter the number, one
During a call: Your screen goes dark to avoid or two pauses, then the passcode and # before you
accidental touches. To wake it up, move it away from touch to call. To store the number and pauses you
your face or press Power. entered, touch and hold the call in RECENT calls.
To call, text, email, or view contact information, touch 3 Touch to call the emergency number.
the contact. Note: Your phone can use location based services (GPS
To edit, share, delete, or set a ringtone for a contact, and AGPS) to help emergency services find you. See
touch the contact, then touch Menu . Location Services on page 55.
16 Calls
More calling features Contacts
Feature you can be a people person
Contacts 17
Call, text, or email: Touch a contact, then touch an Note: To import contacts or change where theyre
option. stored, see Get contacts on page 19.
Tips & tricks
Groups: To show or create a group of contacts, touch Call, text, or email contacts
GROUPS, then touch the group or . Find it: People
Search contacts: From the home screen, just touch Touch and hold the contact to open option icons at the
the Google search widget and enter a contacts name. bottom of your screen (touch and hold an icon to show
In the People list, touch . what it does). You can also use Voice actions on
page 6.
Send contacts: Touch a contact, then touch
Menu > Share to send a contacts details in a
message or over a Bluetooth connection. Favorite contacts
To see your favorite contacts, touch People
Shortcuts: Touch Apps , touch WIDGETS at the top,
> FAVORITES.
then touch and hold a Contact widget.
To tag a favorite, touch People > PEOPLE, touch a
Synchronize: On your computer, upload contacts to
contact to open it, then touch next to their name.
your Google account at http://contacts.google.com.
On your phone, touch Apps > Settings
> ACCOUNTS, choose your Google account, then Edit, delete, or hide contacts
check Sync Contacts. You can also see these contacts Find it: People
at www.gmail.com. To edit a contact, touch it, then touch Menu > Edit
For help with transferring contacts, go to contact. Then, touch a field to edit or touch to
www.motorola.com/TransferContacts. choose the contacts picture.
To set a special ringtone for the contact, touch it, then
Create contacts touch Menu > Set ringtone.
Find it: People > To delete the contact, touch it, then touch Menu
Touch a text box to type the name and details. When > Delete.
youre finished, touch SAVE at the top.
18 Contacts
To hide the contacts from an account or group in your account listed, make sure youre syncing contacts with
People list, touch Menu > Contacts to display. it: Touch People > Menu > Accounts > Auto-sync
Touch a group name to show it, or touch Customize to app data. Contacts are not stored on your SIM card.
uncheck groups you always want to hide. For help with transferring contacts, go to
www.motorola.com/TransferContacts.
Get contacts
To add your social networking contacts, add your Share contacts
account in Remove accounts on page 25. Send a contact with a Bluetooth connection, text
To add your email contacts, see Email on page 21. message, or email:
Tip: If you add a Corporate Sync account, you can Find it: People
send messages to your coworkers, even if you dont To send a contact, touch it, then touch Menu
have them stored in your contacts. > Share and choose how you want to send it.
To import contacts from your SIM card (if that didnt Note: You cant send your social network contacts.
happen automatically): Touch People > Menu >
Import/Export > Import contacts from: SIM card.
Touch OK to confirm. Groups
Create groups of Contacts (like friends, family, or
To import contacts from your computer, upload the work), then find contacts faster by showing one
contacts to your Google account at group.
http://contacts.google.com. On your phone, touch
People > Menu > Accounts > Auto-sync app To create or show a group in your Contacts, touch
data. You can also see these contacts at Contacts: All contacts at the top of your screen and
http://mail.google.com. choose the group name.
Contacts 19
Delete: Touch and hold a conversation or message,
Messages then touch .
say it & go
Attach: When youre typing a message, touch to
attach a picture, video, or other file.
Quick start: Messages
Tips & tricks
Stay in touch with messages and pictures. Forward, or save
Find it: Text Messaging attachments: Open a
Tip: In the phone unlock screen, drag to . conversation, touch and hold Sent: February 13, 4:00 PM
Create an email.
Create text messages Search Gmail.
Find it: Text Messaging > Show Gmail labels.
Check Gmail.
1 Enter the recipients at the top.
2 Touch the text box at the bottom to enter the
Touch & hold icons to show
message. For text entry details, see Type on labels.
page 23.
To add an attachment, touch . To send and receive
Add Gmail accounts: The first time you turned on
large attachments faster, use Wi-Fi Networks on
your phone, you probably set up or logged in to your
page 41.
Google accountthat sets up the Gmail app for
one account, but you can add more in Manage
accounts on page 44.
Messages 21
Add email accounts: To add accounts for Email, Chat from a computer: You can chat from a
follow the prompts when you first open the app or computer, too. Find out more at
touch > ADD ACCOUNT, then enter details. For http://talk.google.com.
Microsoft Exchange server work email accounts, For other chat options, use:
enter details from your IT administrator.
Web browser: In your home screen, touch the Google
Change or delete accounts: To change an accounts search widget and enter your IM providers website.
sync and notifications, or delete it, touch Apps > Once youre there, follow the link to sign in.
Settings > ACCOUNTS, touch an account, then
change settings or touch Menu > Remove Apps: To search for an instant messaging app, touch
account. Apps > Play Store. Your IM options will depend
on your IM provider.
Chat
Sign in and try a quick chat.
Find it: Apps > Talk and select your Google
account. Your friends list opens, and icons tell you who
is available for text chat, video chat, voice
chat, or who is offline.
Invite a friend: Touch in the top right, then enter
the email address for a friends Google account.
Theyll receive the invitation when they sign into
Google Talk.
Start a text chat: Touch a name in your list of friends,
then enter text and touch .
Start a voice or video chat: Touch the voice or
video icon next to a friends name.
22 Messages
Choose a keyboard: In a text box, flick down the
Type status bar and touch Select input method.
keypad when you need it
Motorola Input: Enter letters by touching them one at
a time.
Quick start: Type
Close the keyboard: Touch Back .
Tips & tricks
Swype Keyboard:
TM
Send
Anne
To enter a word, just trace a path Keyboard adaptation: Your screen keyboard
1
q w e
2 3
r
4
t
5 6
y u
7
i
8
o
9
p
0
through the letters. changes, depending on whether youre entering a text
To capitalize, go above the message, email, or other text.
@ $ & _ ( ) : ;
a s d f g h j k l keypad.
EN ! # = / + ? For double letters, circle the letter. Move the cursor: Touch a spot in the text to place the
z x c v b n m cursor, then drag the arrow under the cursor to move
123
-, . it.
+!=
Copy & paste: Double-tap a word to highlight it (if
To switch keyboards, touch & hold. needed, drag the ends of the highlight). Touch icons at
the top to select all, cut, copy, or paste (touch and
1 2 3 4 5 6 7 8 9 0
hold the icons to show labels).
q w e r t y u i o p Motorola Keyboard:
Touch a key for each letter, then Your dictionary: To add a word you enter often, enter
a s d f g h j k l touch predicted words to enter it, touch the word in the word list below the text box,
them.
then touch there again to add it to your dictionary.
z x c v b n m
If Swype doesnt know a word, touch individual letters
?123
... ...
.... to enter it.
Symbols: Touch and hold a key to enter the small
When you touch and hold the space bar in a text box, number or symbol at the top of it.
like in a message or search, you have keyboard options.
To enter several numbers or symbols, touch ?123 .
Type 23
Text entry settings & dictionary 1 To highlight a word, double-tap it.
Choose your keyboard style and edit the dictionary of To highlight more words, drag the selector arrow at
words your phone suggests: the edge of the highlight.
Find it: Apps > Settings > Language & input 2 Touch the icons for cut or copy.
To choose your display keyboard, touch Default. Tip: Touch and hold icons to show labels.
Motorola input lets you enter text one letter at a time. 3 Open the text box where you want to paste the text
As you type, your phone suggests words. If you enter (even if its in a different app).
a word that wasnt one of the suggestions, touch the
completed word in the suggestion bar twice to add it 4 Touch in the text box, then touch and hold to show the
to your dictionary for next time. PASTE option. Touch PASTE to paste the text.
Copy
Select All
To highlight a word, double-tap it.
To highlight more, drag the arrows.
24 Type
Tips & tricks
Socialize Automatically upload photos: Touch
your life & your friends
Apps > Gallery and touch a photo or video.
Choose share > Google+ and select your account.
Quick start: Socialize
Add a widget: In your home screen, touch Apps ,
Google+ makes connecting on the web more like
touch Widgets at the top, then touch and hold Google+
connecting in the real world. Share your thoughts, links
Photos or Google+ Posts to drag them to your home
and photos with the right circles.
screen.
Find it: Apps > Google+
Help: For more about Google+, visit
www.google.com/+.
Other social networks: You can also use
Facebook, Twitter, and more. Use the Google Play
Posts Open options.
Store app to find the latest official apps and widgets.
Update the Stream.
Remove accounts
To delete an account (along with its contacts and
messages on your phone), touch Apps > Settings
Motorola Mobility
> ACCOUNTS, select the account. Touch the account
Added by
12,225 people
again, then touch Menu > Remove account.
Add to circles +1067
Socialize 25
Tips & tricks Battery tips
a few handy hints Want to extend your battery life? Try these:
To help minimize battery use, touch > Smart
General tips Actions. Check out the sample rules that enable
Screen brightness changes as your phone senses the battery savings: Nighttime Battery Saver, and Battery
current lighting conditions. Extender.
To see recently dialed numbers, touch Phone To turn off background data transfers, touch Menu
> Recent. > System settings > Data usage > Menu > Restrict
background data.
To sleep/wake your phone, press the Power key.
To turn off Bluetooth power, touch Menu
To set screen timeout, touch Menu > System > System settings, then drag the Bluetooth
settings > Display > Sleep. power ON switch to the left to turn it off.
To search, touch Search . To voice search, touch To turn off Wi-Fi power, touch Menu > System
and hold Search . settings then drag the Wi-Fi power ON switch to the
To automate everyday tasks, touch > Smart left to turn it off.
Actions.
To see the most recent apps youve used, touch and
hold Home .
To change a shortcut in the favorites tray at the
bottom of the home screen, touch and hold a
shortcut, then drag it in or out of the favorites tray.
To turn sound on/off, press and hold the Power key,
then touch a sound setting.
To turn airplane mode on/off, press and hold the
Power key > Airplane mode.
Webtop application 27
Controls Digital living
In the webtop application display: connect and enjoy
Access all your Android applications by clicking on the
Apps button at the top right of the screen. MotoCast
Click on the right or left edges of the home screen to Stream or download music, pictures, videos, and
move between home screen panels. documents from your computer directly to your phone.
Click on the right and left edges of the apps screen to MotoCast lets you pull content from your home or work
flip through pages of applications and widgets. computers at blazing fast speeds, providing secure,
nearly instant remote access to your files.
SMART TRANSITIONS FROM phone to Note: Copyrightdo you have the right? Always follow
WEBtop the rules. See Content Copyright in your legal and
When viewing a web page on your phone, you can safety information.
switch to webtop mode to continue viewing the site on
a bigger screen. In the desktop browser, click on
Device setup
Menu > Request desktop site to see the desktop To get started, touch Menu > System settings
version of the web page. When you open a new tab, the > ACCOUNTS > + > MotoCast ID, and follow the
browser will attempt to load the desktop version of the on-screen instructions to create an account on your
website (if available). When you are finished browsing, phone.
just undockall of your browser tabs and history go
Desktop setup
with you on the phone.
MotoCast can be installed on one or more
Microsoft Windows or Apple Macintosh computers
WEBTOP MODE SWITCH to stream and download files. Your phone contains the
Downloaded applications will launch in their native size application that needs to be installed on your computer.
by default. You can run an application at a larger size by Connect your phone to the computer with a USB cable,
clicking on and selecting webtop mode. The and follow the on-screen instructions to install the
application may stop running while switching modes. application. When installed, log in to the same account
Simply relaunch it.
28 Digital living
you created on your phone, then select which computer
files you want to share.
Photos & videos
see it, capture it, share it!
Use remote files
You can use your phones music, gallery, and files apps Quick start: camera
to access the shared files stored on your computer. Find it: Apps > Camera
Tip: When the phone is locked, touch and flick
HD viewing to Camera.
You can create your own HD videos (see HD videos on
page 31) to view on your wide screen HDTV or monitor. See last Select front or
photo or video. back camera.
1 Connect a micro HDMI cable (sold separately) from
the micro HDMI port on your phone (see Your Geo-Tag Zoom Capture photo
phone on page 2) to an HDMI port on the HDTV or Location in/out. or video.
monitor. Honolulu, Hawaii
Mirror mode
Connect your phone to your HDTV, monitor, or projector
so you can view and interact with your phone on the big
screen. Show off your photos, videos, and downloaded
movies. Enjoy the big screen for gaming, movies, the
web, and more. Just connect your phone to an HDTV or Adjust camera Autofocus Box Select camera
monitor using a micro HDMI cable (sold separately). or camcorder Touch screen to or camcorder.
Everything you see on your display will appear on the big settings. change focus location.
screen as well.
Settings
into a charger and have a Wi-Fi connection. Last added
Allies mix
Flick left or right for songs,
playlists & more.
Allie live shows
Portland
road trip
workout 1
Song Title
Artist Play your music & more.
music library.
Show other
During a flight: Press and hold the Power key > browser tabs, or
Airplane mode to turn off all your network and wireless open a new one.
connections and listen to music during a flight.
File types: Your phone can play MP3, M4A, AAC,
AAC+, MIDI, and WAV files.
Note: Copyrightdo you have the right? Always follow
the rules. See Content Copyright in your legal and
safety information. Touch a link to
Restaurants Coffee Bars Fast Food Sho select it. Touch &
Chicago, IL - Update precise location
hold for more
options.
Sign in
34 Browse
Tips & tricks Bookmarks
Home screen shortcut: In your home screen, touch To bookmark a page in your browser, touch Menu >
the Google search widget at the top and enter a .
website address.
To go to a bookmark, touch Menu > Bookmarks,
Note: If you cant connect, contact your service then touch the bookmark.
provider.
Mobile sites: Some websites automatically show you Downloads
a mobile version of their page. If you want to see Warning: Apps downloaded from the web can be from
the standard computer versions of all websites, touch unknown sources. To protect your phone and personal
Menu > Request desktop site. data, only download apps from sources you trust, like
Reload: If a page doesnt load correctly, try touch . Google Play Store.
Clear history: In the browser, touch Menu To download a file, picture, or webpage,
> Settings > Privacy > Clear browsing data. Then touch Chrome and go to the website, and then:
choose history, cache, cookies, and other options. Files: Touch the download link. To show the file or
Help: For more about Google Chrome, visit app, touch Apps > Downloads.
www.support.google.com/chrome. Pictures: Touch and hold it to choose Save image. To
show the picture, touch Apps > Gallery
Web connection > Download.
To access the web, your phone uses your Wi-Fi network To download apps or phone updates, see Apps &
(or your mobile phone network if no Wi-Fi network is updates on page 12.
connected).
Note: Your service provider may charge to surf the web Browser options
or download data over your mobile phone network. To change your browser security settings, text size, and
To connect to a Wi-Fi network, see Wi-Fi Networks on other options, touch Menu > Settings.
page 41.
Browse 35
Safe surfing & searching Books on Google Play
Keep track of what your browser and searches show: even thick books fit
Browse incognito: To open a tab that wont appear in
your browser or search history, touch Chrome > Quick start: Books
> Menu > New incognito tab. Read your favorite books, magazines, and newspapers
Browser history, cache, and passwords: To clear when and where you want.
your browser history and other saved information, Find it: Apps > Play Books
touch Chrome > Menu > Settings > Privacy.
Automatic form completion: When you enter your Google Play
name in an online form, your browser can
automatically enter your address information. If you
dont want that, touch Chrome > Menu > Download books.
Settings > Auto-fill forms.
Drag or flick to show all your
Browser pop-ups: To stop pop-up windows from books.
opening, touch Chrome > Menu > Settings >
Advanced > Block pop-ups.
Touch a book to open & read it.
Voice search: Touch , then touch to open
options. Pride & Alices Adventures in
Prejudice Wonderland
Jane Austen Lewis Carroll
Layers
Settings
Help
Settings > Location reporting > Do not update your Bluetooth ON Turn Wi-Fi or Bluetooth
location. power ONON
ON or OFF .
DEVICE
Change connection & sharing
Sound settings.
Display
Storage
Move pictures, music, & other
media to an optional microSD
memory card.
When your phone connects, the Wi-Fi status 2 Touch Save when the settings are complete.
indicator appears in the status bar. When Mobile Hotspot is active, other Wi-Fi enabled
Note: If you see a question mark in the Wi-Fi status devices can connect by entering your hotspots SSID,
indicator , pull down the status bar, touch the selecting a Security type, and entering the correct
network, and enter the networks password. Wireless password.
Tip: To set your date, time, time zone, and formats, SUN MON TUE WED THU FRI SAT New event
Search
2 3 4 5 6 7 8
Calendars to display
9 10 11 12 13 14 15 Settings
Scroll
30 31 1 2 3 4 5
42 Work
Show, edit, or delete events: Touch an event to
open it, then touch edit or delete .
Management
stay in control
Show, hide, or add calendars: Touch
Menu > Calendars to display to show or hide
calendars from your Google account. You can use a
Memory card & file management
computer to add or remove calendars on your Google Your photos, videos, and other files are automatically
account at www.google.com/calendar. stored in your phones internal memory. You can set
individual applications (camera, camcorder, etc.) to store
Tip: Add a Calendar widget to your home screen. Touch files on a microSD memory card. To install a
Apps > WIDGETS, then touch and hold the Calendar microSD card, go to Assemble & charge on page 3.
widget to add it to you home screen.
Tip: To move media from internal memory to a
microSD card, touch Apps > Settings > Storage
> Manage internal storage.
Note: The first time you use a USB connection, your To edit an account, touch account name > Account
computer may indicate that drivers are being installed. settings.
Follow any prompts you see to complete the installation. To delete an account, touch account name > Menu
This may take a few minutes. > Remove account.
1 With the home screen showing, connect a Motorola Note: You cant delete the Google account you used or
micro USB data cable from your phones micro USB created when you set up your phone.
port to a USB port on your computer. Your phone
should show in the status bar. Data use
Note: Make sure to connect the phone to a high You can track the amount of data uploaded and
power USB port. Typically, these are located directly downloaded by your phone.
on your computer. Note: Usage information is provided to help you manage
2 Your phone and microSD memory card appear as two your phone. This may not match the amounts charged by
separate removable disks on your computer. your service provider, as theyre not measured in the
Drag and drop files between your computer and the same way.
phone or microSD card folders. When youre done, Find it: Apps > Settings > Data usage
use Safely Remove Hardware before disconnecting Your phone shows a data usage graph, followed by a list
the USB cable. of the apps that are running, from highest data usage
Note: You cant use files on the microSD card while your down to least. Touch an app to open its details. Apps
phone is connected to the computer.
Manage accounts
To add email or other accounts on your phone,
touch Apps > Settings > ACCOUNTS > +.
44 Management
that use a lot of data might also use a lot of battery Airplane mode
power. Use airplane mode to turn all your wireless connections
offuseful when flying. Press and hold the Power key,
Data usage View hotspots or turn off then touch Airplane mode.
auto-sync for data.
Data usage cycle Apr 26 - May 26 Note: When you select airplane mode, all wireless
services are disabled. You can then turn Wi-Fi and/or
Bluetooth back on, if permitted by your airline. Other
wireless voice and data services (such as calls and text
messages) remain off in airplane mode. Emergency calls
to your region's emergency number can still be made.
Apr 26 May 26
Wireless manager
Find it: Apps > Settings, then go to the WIRELESS
& NETWORKS section
Manage all your wireless connections: Wi-Fi, Bluetooth,
mobile data, airplane mode, and mobile hotspot.
Management 45
Protect Screen lock
help keep it safe You can make the touchscreen lock when it goes to
sleep. Touch Apps > Settings > Security & Screen
Lock > Screen lock, then select the lock type:
Quick start: Protect
Make sure your information is protected, in case your None: Turn off the screen lock.
phone is lost or stolen. Default: Flick to the right to unlock.
Find it: Apps > Settings > Security & Screen Lock Face Unlock: Look at your phone to unlock it.
Pattern: Draw a pattern to unlock.
Change your screen lock to use a
Security
slide, facial recognition, a pattern, PIN: Enter digits to unlock.
SCREEN SECURITY
PIN, password, or no lock. Password: Enter letters, digits, or symbols to unlock.
Screen lock
Slide
Note: You can make emergency calls on a locked phone
Owner info (see Emergency calls on page 16). A locked phone still
Your info can show on the lock rings, but you need to unlock it to answer.
Allow Bluetooth bypass screen.
Allow Voice Commands to be launched
via Bluetooth Multi-function button
while device is locked
Face unlock
ENCRYPTION Use face recognition to unlock your phone.
Encrypt phone
Require a numeric PIN or password to decrypt Note: This feature is less secure than a pattern, PIN, or
your phone each time you power it on
Encrypt the data stored on your password.
Encrypt SD card phone or memory card.
Protect the data on your memory card To get started, touch Apps > Settings > Security &
SIM CARD LOCK Screen Lock > Screen lock > Face Unlock > Set it up.
Set up SIM card lock Follow the prompts and look at the front camera lens.
When face capture is complete, choose a pattern or PIN
(for backup and to change the lock setting).
To unlock the phone, flick to the right and look at the
front camera lens.
46 Protect
Pattern Personalize your lock screen
To set the lock pattern, touch To change your timeout, touch Apps > Settings
Draw an unlock pattern
Apps > Settings > Display > Sleep. If you dont touch the screen or press
> Security & Screen Lock any keys for the amount of time you select, the screen
> Screen lock > Pattern. locks automatically.
Follow the instructions to
Lock & unlock
draw your lock pattern.
To lock your phone screen, do any one of these:
When prompted, draw the
Press the Power key.
pattern to unlock the phone.
Let the screen time out (dont press anything).
PIN Switch off the power.
To set a PIN, touch Apps
> Settings > Security & Screen Lock > Screen lock To unlock your phone screen, press the Power key to
> PIN. wake the touchscreen display, then perform the unlock
procedure required by the lock screen (slide, face
Enter a numeric PIN, then confirm it. unlock, pattern, PIN, or password).
When prompted, enter the PIN to unlock the phone.
Cant unlock your phone?
Password Face unlock: If your phone doesnt recognize your face,
To set the password, touch Apps > Settings youll be prompted to enter your backup pattern or PIN
> Security & Screen Lock > Screen lock > Password. code to unlock it.
Enter a password (up to eight characters), then Pattern: If you make five unsuccessful attempts to enter
confirm it. your lock pattern, you can touch Forgot pattern and enter
When prompted, enter the password to unlock the the Gmail user name and password you set up as your
phone. main Google account when you registered your
device. You will then be able to create a new pattern and
unlock your device.
Protect 47
PIN or password: If you forget your PIN or password, SIM Lock
you can enter the Google Gmail user name and Caution: If you enter an incorrect PIN code three times,
password you set up when you registered your device. your phone locks your SIM card and asks for your PIN
You will then be able to create a new PIN or password unlock code. Contact your service provider for your PIN
and unlock your device. unlock code.
If you dont have a Google account on your To set a SIM card PIN that you must enter when you
smartphone, contact your service provider to have your turn on your phone:
device factory reset.
Find it: Apps > Settings > Security & Screen Lock
Warning: A factory reset will delete all data on your > Set up SIM card lock > Lock SIM card
phone.
To set your SIM PIN, enter a 4-digit code. To change your
code, choose Change SIM PIN.
Encrypt Your Phone
Caution: If you forget your encryption code, you cannot
recover the data stored on your phone or microSD Backup & restore your phone
memory card. Encrypting your files can take an hour or If you reset or replace your phone, just log into your
more. Leave your phone plugged in, and be careful not Google account to restore the contacts, events, and
to interrupt the process. other details you synced with the account. To choose
what syncs with the account, touch Apps
Encryption protects the accounts, settings, apps, and > Settings > ACCOUNTS, touch your Google account,
files on your phone, so that people cannot access them and check things to sync. Please note that text
if your phone is stolen. messages, call logs, and items stored on your phone will
To encrypt your phone and require a PIN or password not be restored. To restore your Google Play Store apps,
whenever you turn on your phone: see Manage & restore apps on page 13.
Find it: Apps > Settings > Security & Screen Lock
> Encrypt phone
48 Protect
Reset For Australia and New Zealand users:
To reset your phone to factory settings and erase all the Support: Go to www.motorola.com/support or call
data on your phone, touch Apps > Settings 1300 138 823 (Australia), or 0508 6686 7652 (New
> Privacy > Factory data reset > Reset phone. Zealand).
Warning: All data on your phone will be deleted. News: Get the latest news, apps, tips & tricks, videos
(Nothing on the microSD memory card is deleted.) and so much morejoin us on:
Facebook www.facebook.com/motorolaaus
Get more Twitter www.twitter.com/motorola_au
Theres more help, updates, and information right here:
Answers: Touch Help Center. Tips & tricks
Updates: Phone updates, PC software, users guides, Google help: In Google apps, touch Menu >
online help, and more at www.motorola.com/myrazr. Help. You can also view the Google Help Centers
online at www.google.com/support.
Accessories: Find accessories for your phone at
www.motorola.com/mobility.
Apps: Touch Play Store.
News: Get the latest news, apps, tips & tricks, videos
and so much morejoin us on:
YouTube www.youtube.com/motorola
Facebook www.facebook.com/motorola
Grab a barcode scanner on
Twitter www.twitter.com/motomobile Google Play and scan this
code. Enjoy :-)
Google+ https://plus.google.com/#s/Motorola
Get more 49
Troubleshooting
were here to help
Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a forced rebootpress
and hold both the Power key and the down volume key
for up to 10 seconds.
50 Troubleshooting
Product Safety & Legal Important: Motorola recommends you always use Motorola-branded batteries and
chargers for quality assurance and safeguards. Motorolas warranty does not cover
damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you
identify authentic Motorola batteries from non-original or counterfeit batteries (that may not
Battery Use & Safety have adequate safety protection), Motorola provides holograms on its batteries. You should
The following battery use and safety information applies to all Motorola mobile devices. If
Battery Use & Safety
confirm that any battery you purchase has a Motorola Original hologram.
your mobile device uses a non-removable main battery (as stated in your product If you see a message on your display such as Invalid Battery or
information), details related to handling and replacing your battery should be Unable to Charge, take the following steps:
disregardedthe battery should only be replaced by a Motorola-approved service facility, Remove the battery and inspect it to confirm that it has a Motorola Original hologram;
and any attempt to remove or replace your battery, unless performed by a service If there is no hologram, the battery is not a Motorola battery;
representative, may damage the product and void your warranty. If there is a hologram, replace the battery and try charging it again;
Important: Handle and store batteries properly to avoid injury or damage. Most If the message remains, contact a Motorola authorized service center.
battery safety issues arise from improper handling of batteries, and particularly from the Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion,
continued use of damaged batteries. leakage, or other hazard.
DONTs Proper and safe battery disposal and recycling: Proper battery disposal is not only
Dont disassemble, crush, puncture, shred, or otherwise attempt to change the important for safety, it benefits the environment. You can recycle your used batteries in many
form of your battery. retail or service provider locations. Additional information on proper disposal and recycling
Dont use tools, sharp objects, or excessive force to insert or remove the battery can be found at www.motorola.com/recycling
as this can damage the battery. Disposal: Promptly dispose of used batteries in accordance with local
Dont let the mobile device or battery come in contact with liquids.* Liquids can regulations. Contact your local recycling center or national recycling organizations 032375o
get into the mobile devices circuits, leading to corrosion. for more information on how to dispose of batteries.
Dont allow the battery to touch metal objects. If metal objects, such as jewelry, stay Warning: Never dispose of batteries in a fire because they may explode.
in prolonged contact with the battery contact points, the battery could become very hot.
Dont place your mobile device or battery near a heat source.* High temperatures
can cause the battery to swell, leak, or malfunction.
Battery Charging
Notes for charging your products battery:
Battery Charging
Dont dry a wet or damp battery with an appliance or heat source, such as a hair During charging, keep your battery and charger near room temperature for efficient
dryer or microwave oven. battery charging.
DOs New batteries are not fully charged.
Do avoid leaving your mobile device in your car in high temperatures.* New batteries or batteries stored for a long time may take more time to charge.
Do avoid dropping the mobile device or battery.* Dropping these items, especially Motorola batteries and charging systems have circuitry that protects the battery from
on a hard surface, can potentially cause damage.* damage from overcharging.
Do contact your service provider or Motorola if your mobile device or battery
has been damaged in any of the ways listed here.
* Note: Always make sure that any battery, connector and compartment covers are closed
Third Party Accessories
and secure to avoid direct exposure of the battery to any of these conditions, even if your Use of third party accessories, including but not limited to batteries, chargers, headsets,
Third Party Accessories
product information states that your mobile device can resist damage from these covers, cases, screen protectors and memory cards, may impact your mobile devices
conditions. performance. In some circumstances, third party accessories can be dangerous and may void
Warning: Exposure to loud noise from any source for extended periods of time
Driving Precautions may affect your hearing. The louder the volume sound level, the less time is
Responsible and safe driving is your primary responsibility when behind the wheel of a
Driving Precautions
required before your hearing could be affected. To protect your hearing:
vehicle. Using a mobile device or accessory for a call or other application while driving may Limit the amount of time you use headsets or headphones at high volume.
cause distraction, and may be prohibited or restricted in certain areasalways obey the Avoid turning up the volume to block out noisy surroundings.
laws and regulations on the use of these products. Turn the volume down if you cant hear people speaking near you.
While driving, NEVER: If you experience hearing discomfort, including the sensation of pressure or
Type, read, enter or review texts, emails, or any other written data. fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the
Surf the web. device through your headset or headphones and have your hearing checked.
Input navigation information. For more information about hearing, see our website at
Perform any other functions that divert your attention from driving. http://direct.motorola.com/hellomoto/nss/AcousticSafety.asp (in English
While driving, ALWAYS: only).
Keep your eyes on the road.
Use a handsfree device if available or required by law in your area. Repetitive Motion
Enter destination information into a navigation device before driving. When you repetitively perform actions such as pressing keys or entering finger-written
Repetitive Motion
Use voice activated features (such as voice dial) and speaking features (such as audible characters, you may experience occasional discomfort in your hands, arms, shoulders, neck,
directions), if available. or other parts of your body. If you continue to have discomfort during or after such use, stop
Obey all local laws and regulations for the use of mobile devices and accessories in the use and see a physician.
vehicle.
End your call or other task if you cannot concentrate on driving. Children
Remember to follow the Smart Practices While Driving at Keep your mobile device and its accessories away from small children. These
Children
www.motorola.com/callsmart (in English only). products are not toys and may be hazardous to small children. For example:
A choking hazard may exist for small, detachable parts.
Seizures, Blackouts & Eyestrain Improper use could result in loud sounds, possibly causing hearing injury.
To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a
Seizures, Blackouts & Eyestrain
Improperly handled batteries could overheat and cause a burn.
comfortable distance from your eyes, use in a well-lit area, and take frequent breaks. Supervise access for older children. Similar to a computer, if an older child does use
Some people may be susceptible to seizures or blackouts (even if they have never had one your mobile device, you may want to monitor their access to help prevent:
before) when exposed to flashing lights or light patterns, such as when playing video games, Exposure to inappropriate apps or content.
or watching videos with flashing-light effects. Improper use of apps or content.
Discontinue use and consult a physician if any of the following symptoms occur: seizures, Loss of data.
blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation.
If you or someone in your family has experienced seizures or blackouts, please consult with Glass Parts
your physician before using an application that produces flashing-light effects on your mobile Some parts of your mobile device may be made of glass. This glass could break if the product
Glass Parts
device. receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using
your mobile device until the glass is replaced by a qualified service center.
52 Product Safety & Legal
Operational Warnings Symbol Definition
Obey all posted signs when using mobile devices in public areas.
Operational Warnings
When you are in such an area, turn off your mobile device, and do not remove, install, or Exposure to RF Energy
charge batteries, unless it is a radio product type especially qualified for use in such areas
and certified as Intrinsically Safe (for example, Factory Mutual, CSA, or UL approved). In Your mobile device contains a transmitter and receiver. When it is ON, it receives and
such areas, sparks can occur and cause an explosion or fire. transmits RF energy. When you communicate with your mobile device, the system handling
your call controls the power level at which your mobile device transmits.
Symbol Key Your mobile device is designed to comply with local regulatory requirements in your country
Your battery, charger, or mobile device may contain symbols, defined as follows: concerning exposure of human beings to RF energy.
Symbol Definition RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy
032374o Important safety information follows. does not exceed the guidelines set forth in the relevant standards, always follow these
instructions and precautions:
When placing or receiving a phone call, hold your mobile device just like you would a
Do not dispose of your battery or mobile device in a fire. landline phone.
032376o
If you wear the mobile device on your body, ensure that the device is positioned at least
2.5 cm (1 inch) away from the body, and if you use an accessory case or holder, ensure it
Your battery or mobile device may require recycling in is free of any metal.
032375o
accordance with local laws. Contact your local regulatory RF Energy Interference/Compatibility
authorities for more information. Nearly every electronic device is subject to RF energy interference from external sources if
Do not dispose of your battery or mobile device with your inadequately shielded, designed, or otherwise configured for RF energy compatibility. In
household waste. See Recycling for more information. some circumstances, your mobile device may cause interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so, such
Do not use tools. as hospitals or health care facilities.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your
mobile device offers an airplane mode or similar feature, consult airline staff about using it in
For indoor use only. flight.
requirements. For full compliance statements and details, please refer to the regulatory
information in your printed product guide. 0168
Specific Absorption Rate (ICNIRP)
SAR (ICNIRP)
features.
Location Services When using navigation features, note that mapping information, directions and other
The following information is applicable to Motorola mobile devices that provide location
Location
navigational data may contain inaccurate or incomplete data. In some countries, complete
based functionality. Location sources can include GPS, AGPS and Wi-Fi. information may not be available. Therefore, you should visually confirm that the navigational
Your mobile device can use Global Positioning System (GPS) signals for location-based instructions are consistent with what you see. All drivers should pay attention to road
applications. GPS uses satellites controlled by the U.S. government that are subject to conditions, closures, traffic, and all other factors that may impact driving. Always obey
changes implemented in accordance with the Department of Defense policy and the Federal posted road signs.
Radio Navigation Plan. These changes may affect the performance of location technology on
your mobile device. Privacy & Data Security
Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains Motorola understands that privacy and data security are important to everyone. Because
Privacy & Data Security
information from the cellular network to improve GPS performance. AGPS uses your wireless some features of your mobile device may affect your privacy or data security, please follow
service provider's network and therefore airtime, data charges, and/or additional charges these recommendations to enhance protection of your information:
may apply in accordance with your service plan. Contact your wireless service provider for Monitor accessKeep your mobile device with you and do not leave it where others
details. may have unmonitored access. Use your devices security and lock features, where
Your mobile device can also use Wi-Fi signals to determine your approximate location, using available.
information from known and available Wi-Fi networks. Keep software up to dateIf Motorola or a software/application vendor releases a
patch or software fix for your mobile device that updates the devices security, install it as
soon as possible.
Product Safety & Legal 55
Secure Personal InformationYour mobile device can store personal information in drying
various locations including your SIM card, memory card, and phone memory. Be sure to Dont try to dry your mobile device using a microwave oven, conventional oven,
remove or clear all personal information before you recycle, return, or give away your or dryer, as this may damage the mobile device.
device. You can also backup your personal data to transfer to a new device.
Note: For information on how to backup or wipe data from your mobile device, go to extreme heat or cold
www.motorola.com/support Dont store or use your mobile device in temperatures below -10C (14F) or
Online accountsSome mobile devices provide a Motorola online account (such as above 60C (140F). Dont recharge your mobile device in temperatures below
MOTOBLUR). Go to your account for information on how to manage the account, and how 0C (32F) or above 45C (113F).
to use security features such as remote wipe and device location (where available).
Applications and updatesChoose your apps and updates carefully, and install from
trusted sources only. Some apps can impact your phones performance and/or have dust and dirt
access to private information including account details, call data, location details and Dont expose your mobile device to dust, dirt, sand, food, or other inappropriate
network resources. materials.
WirelessFor mobile devices with Wi-Fi features, only connect to trusted Wi-Fi
networks. Also, when using your device as a hotspot (where available) use network cleaning
security. These precautions will help prevent unauthorized access to your device. To clean your mobile device, use only a dry soft cloth. Dont use alcohol or other
Location-based informationMobile devices enabled with location based cleaning solutions.
technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See
Location Services for more details. shock and vibration
Other information your device may transmitYour device may also transmit testing Dont drop your mobile device.
and other diagnostic (including location-based) information, and other non-personal
information to Motorola or other third-party servers. This information is used to help
improve products and services offered by Motorola. protection
If you have further questions regarding how the use of your mobile device may impact your To help protect your mobile device, always make sure that any battery,
privacy or data security, please contact Motorola at privacy@motorola.com, or contact connector and compartment covers are closed and secure.
your service provider.
Use & Care Recycling
To care for your Motorola mobile device, please observe the following:
Use & Care
Recycling
self-contained applications that present supplemental notices for open source packages used
semiconductor memories or other media. Laws in the United States and other countries in those applications.
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted Service & Repairs
software. Accordingly, any copyrighted software contained in Motorola products may not be If you have questions or need assistance, we're here to help.
Service & Repairs
modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed Go to www.motorola.com/support, where you can select from a number of customer
by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either care options. For Australia and New Zealand users, you can also contact the Motorola
directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, Customer Support Center at 1300 138 823 (Australia) or 0508 6686 7652 (New Zealand).
or patent applications of Motorola or any third-party software provider, except for the normal,
non-exclusive, royalty-free license to use that arises by operation of law in the sale of a How to Obtain Service or Other Information
product. 1. Please access and review the online Customer Support section of Motorola's consumer
website prior to requesting warranty service.
Content Copyright 2. If the Product is still not functioning properly after making use of this resource, please
The unauthorized copying of copyrighted materials is contrary to the provisions of the
Content Copyright
contact the Warrantor listed at the Motorola website or the contact information for the
Copyright Laws of the United States and other countries. This device is intended solely for corresponding location.
copying non-copyrighted materials, materials in which you own the copyright, or materials 3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help
which you are authorized or legally permitted to copy. If you are uncertain about your right to determine whether your Product requires service. You may be required to download, or
copy any material, please contact your legal advisor. otherwise obtain and accept software updates from Motorola or a Motorola Authorized
Repair Center. You are responsible for any applicable carrier service fees incurred while
Open Source Software Information obtaining the required downloads. Complying with the warranty process, repair
For instructions on how to obtain a copy of any source code being made publicly available by
OSS Information
instructions and accepting such software updates is required in order to receive additional
Motorola related to software used in this Motorola mobile device, you may send your request warranty support.
in writing to the address below. Please make sure that the request includes the model 4. If the software update does not fix the problem, you will receive instructions on how to
number and the software version number. ship the Product to a Motorola Authorized Repair Center or other entity.
MOTOROLA MOBILITY LLC 5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)
OSS Management a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
600 North US Hwy 45 description of the problem; (c) the name of your service provider, if applicable; (d) your
Libertyville, IL 60048 address and telephone number. In the event the Product is not covered by the Motorola
Customer Support section of Motorola's consumer website at www.motorola.com. Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.motorola.com
1-800-734-5870 (United States)
Certain features, services and applications are network dependent and may not be available
in all areas; additional terms, conditions and/or charges may apply. Contact your service
provider for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
Note: The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. Android, Google and other trademarks are owned by Google Inc.
The Android robot is reproduced or modified from work created and shared by Google and
used according to terms described in the Creative Commons 3.0 Attribution License. All other
product or service names are the property of their respective owners.
2013 Motorola Mobility LLC. All rights reserved.
Caution: Motorola does not take responsibility for changes/modification to the transceiver.
Product ID: MOTOROLA RAZR (Model XT910)
Manual Number: 68016486011