Bangladesh Bureau of Statistics

Statistics and Informatics Division

Ministry of Planning, Dhaka.

Labour Force and Child Labour Survey 2013

DPC
Identification: Quarter &Team Information:
Confidentiality:
All information collected Identifier Description Geo-code Identifier Description Code
in this questionnaire is PSU Quarter
confidential and will be used
for statistical purpose only. Division Month

Why Labour Force Survey? Team no.

District
The survey is the only
practical way to get information
Interview Date
on labour force and to produce
Thana/Upazila
employment indicators related Interview results:
to MDG and KILM. Ward/Union
Completed (fully responded) 1
Survey objectives: Mauza/Mahallah Partly completed 2
The objectives of this survey are

RMO Refused 3
to produce statistics on
employment, unemployment, Temporarily absent 4
underemployment, labour Selected Household No.
migration, labour force by sector Vacant, dwelling members left 5
and occupation, formal and Household head name
Listing error 6
informal employment, hours of
work, wages etc. by gender.
Respondent name Age Male-1 Name Sex ID Signature
For more information: Female-2
Phone-8181416
Interviewer
Fax-8181509 Supervisors comment
Email-kabir.ddd@gmail.com Supervisor
aktherstat@yahoo.com
r.aziza@gmail.com
Data entry
operator
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Section-1: HOUSEHOLD INFORMATION
Sl Question Code Sl Question Code

1 What is the type of tenancy occupied by your dwelling 5 What is the main source of light in your household?
household? Electricity.....1
Owned....1
Rented.2
Rent-free3

Solar panel...2
Kerosene.3
Others..9


Others..9
2 What is the type of dwelling house? 6 What type of toilet is used by your household?
Katcha.1 Sanitary (water-sealed) ......1
Semi-pucca..2
Pucca3
Sanitary(no water-sealed).2
Non-Sanitary/Katcha Toilet ..3
Open space/no toilet....4


3 What is the main source of drinking water of your 7 Which is the most used fuel for cooking in your
household? household?
Piped/supply water..1 Wood/fire-wood..1
Tube well/deep tube well2
Pond.3
Canal/river..3

Dung/leave/straw2
Gas/LP Gas3
Bio-Gas4

Rain/spring water4 Kerosene5
Others.9 Others.9
4 What is the main activity of your household? 8 What is the main source of income of your household?
Agriculture.....1 Agriculture......1
Manufacture..2
Service.3
Others.9

Manufacturing...2
Service....3
Income recipient .4


Remittance..5
Others..9

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Section-1: HOUSEHOLD INFORMATION (Contd.)
Sl Question Code Sl Question Code

9 Does your household own/operate agricultural land? 10 (in

acre)10.1 Total area of land owned by
(Own land operated by the household
+
Own land operated by others )
your household...................................
10.2Othersland operated by





.

Yes....1





Your household ........................................ .

No.2
10.3Own land operated by others....................




.

>> Q11

11 Which of the following facilities are available in your household? (Yes..1, No..2)
Radio.....1

Fridge...8


TV....2

Motor Cycle.....9


Telephone..5

Bicycle.10


Mobile Phone..4

Rickshaw/van11


Computer...5

Car/truck..12


Almirah/wardrobe..6

Boat with motor..13


Sewing machine...7


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Section-1: HOUSEHOLD INFORMATION (Contd.): EMIGRATION

12. Is there any 13. Name of the member 14. Age of the 15. At what age did 15. Where is she/he 16. Why did the member leave the
member of this household she/he leave the currently living at household?
household currently member household? present?
living in another place
of residence? To study.......................................1
(completed (completed years) To search for work....................2
years) To live with a relative..................3
Somebody forced to leave.....................4
(If age < 1 year >> Same district....1 Due to conflict.....................................5
Yes..............................1 00 Different....2 Due to an emergency.............................6
No................2 age>=100 year Outside Bangladesh.3 To escape forced marriage.....7
>>99)
2>>Q18 Dont know...................9 Other (specify).9

1. 2. 3. 4. 5. 6.

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Section-2: HOUSEHOLD ROSTER (for all household members)
Line 18.List all the household members 19.Relation to the 20.Sex 21.Age 22.Religion 23. Marital Status
No. household head (10 years and above)
All persons who usually live and eat together in the same house
or compound and share the same housekeeping arrangement. Head........1 (completed
23.a Ever 23.bCurrent
A person is counted as a household member if she/he lives here Husband/wife....2 years) married? marital status
or has been absent for less than 6 months. Son/daughter........3
Exclude- Guests and strangers Father/mother/in-law..4
(If age < 1 year >> Islam..........1
Daughter/son/in law....5
00 Hinduism........2 Yes...1 Married....1
(First of all, the name of the household head, then the heads Brother/sister/in law.......6
spouse, smallest son/daughter, then elder son/daughter, Buddhism.....3 No....2 Widow/widower.2
Grand-child ..........7 age>=100 year
spouse, children from smallest to eldest, father/ mother, Christianity.....4 2>>Q24 Separated.......3
Other relatives.....8 Male.........1 >>99)
brother sister, father/mother in law, brother/sister in law, Others.......5 Divorced...4
Non-relatives....9 Female........2
Other relatives, household worker and Others)

1. 2. 3. 4. 5. 6. 7. 8.

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Section-3: EDUCATION (5 years and above)
Line No. 24. Can 25. Can 26.Has 27. Why she/he has never 28. What is the 29. Is 30. What class is 31. Did 32. What is the main 33. At
she/he she/he she/heev attended school? highest class that she/he she/he currently she/he reason for leaving what age
(Copy Line read and read and er she/he passed? currently attending? leave school before did
No from write in write in attended studying school at completion (drop she/he
Household Bangla any other school? No class passed.00 ? any time out)? leave
Class 1.01 Pre-school..00
Roaster language language? before school
Class 2.02 Class 101
? Class 3.03 Class 202 completio (drop
(Any two) Class 4.04 Class 303 n of a out)?
PSC...05 Class 404 Failed examination........1
school
Class 6.06 Class 505 Not interested ..............2
year (drop
Class 7....07 Class 606 To start working............3
JSC....08 Class 7...07 out)? To get married..............4
Class 9.09 Class 8...08 To support family
School too far..1 Class 10..10 Class 9.09 (completed
income....................5
To support family income.2 SSC.11 Class 10.10 years)
Parents did not want...6
Education not necessary.3 HSC...12 HSC..12
No...0 Diploma......13 Diploma.....13 Yes...1 No school nearby....7
English .1 To do domestic chores..4>>Q34 Economic reasons
Bachelor degree..14 Yes...1 Bachelor degree.14
Parents did not want..5 No.2 (could not afford..........8
Arabic2 Yes..1 Masters degree...15 NO...2 Masters degree..15
Yes..1 Hindi..3 >> Q27 Cannot afford expense.6 PhD...16 PhD.16 >> Q34 Other (SPECIFY)............9
Others...7
>> Q31
NO2 Other.4 NO..2 Dont know..98 Dont know98
No class passed.99

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Section-4: TRAINING STATUS (Within the last 12 months- Outside of the general education system)
Line 34. Has 35. For how 36. Describe training area she/he 37. Source from where training 38. What type of training does she/he
No. she/he long did she/he received? (diploma/ certificate) received wants to receive?
received any attend this NO NEED of training.00
Mechanical/civil engineering .....01 Mechanical/civil engineering .....01
(Copy all vocational training? Electrical and electronic engineering ......02 Electrical and electronic engineering ......02
LN aged training? Computer..........03 Computer.......03
5+ years Leather and Textile ....04 Leather and Textile .......04
Catering, hotel and restaurant.......05 Catering, hotel and restaurant......05
from HH
Craftsman/handicraft and cottage work...06 Craftsman/handicraft and cottage work...06
roster) Creative arts/artists/photography .......07 Creative arts/artists/photography .......07
Agriculture crop production and preservation..08 Agriculture crop production and preservation..08
Non-crop agricultural activities.....09 Non-crop agricultural activities.....09
(duration of the Health and paramedical services ......10 Health and paramedical services .......10
training) Office management......11 Office management......11
Driving and motor mechanic......12 Driving and motor mechanic......12
Beautician &hairdressing.........13 Beautician &hairdressing........13
< 1 week1
Tourism.........14 Tourism.........14
1 - 2 weeks..2 Journalism, mass communication......15 Journalism, mass communication......15
Printing technology......16 Government institute...1 Printing technology......16
2 - 4 weeks..3 Foreign language.....17 Non-government institute.2 Foreign language.....17
Yes......1 1 - 3 months...4
Construction related works......18
NGO ..3 Construction related works.......18
No..2 Furniture....19 Furniture....19
Welding20 Foreign institute...4
3 - 6 months...5 Welding20
Poultry..21 Joint venture institute..5 Poultry..21
If NO >>Q38 > 6 months..6 Plumbing/pipe fitting..22 Plumbing/pipe fitting..22
Other (Specify)6
RMG.....23 RMG.....23

1. 2. 3. 4. 5. 6.

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Section-5: CURRENT ACTIVITY STATUS (5 years and above)
Did she/he do any of the following work activities in last 7 days, even if only for 1 hour?
Line 39. Does she/he have any kind 40. Does she/he do 41. Does any work 42. Does she/he If NO in all Questions 39-42, answer from Q43
No. of business/farm, for her/his any work for wage, as a domestic help, without being If YES in any Question 39-44, then go to Q44
own or with one or more salary or in kind worker for a wage, paid, in any kind of
(Copy partners? (excluding domestic salary or any business run by 43. Does she/ he have a job or business where he
LN Examples: Commercial farming or fishing,
work)? payment in kind? her/his household? absent temporarily and to which she/ he will return
from HH collecting firewood or water mainly for to work?
Examples: A regular job,
roster) sale, selling things, making things for sale, contract, casual or piece
repairing things, transport business, legal work for pay, work in
or medical practice, phone shop, barber, exchange for food or
shoe shining, etc. housing

(Contributing
(Domestic Worker) family member)
(Self employed) (Employee)
Yes......1 Yes....1 Yes.............1 Yes.1 Yes...............................................1
No....2 No.....2 No.............2 No..2 No..................................2>> Q82
1. 2. 3. 4. 5. 6. 7.

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Section-5: CURRENT ACTIVITY STATUS (5 years and above) Contd.
(if NOT worked in last 7 days, but has a job/business/farm then write about that job/business)
Line INDUSTRY SECTOR OCCUPATION
No.
44. What is the name 45. What were the main goods or services 46. What kind of work does 47. What was the main type of work she/he
(Copy all of the place where produced at the work place in last 7 days? she/he usually do in the main did in last 7 days or services produced at the
ID aged she/he worked? job/business in the last 7 place?
5+ years days?
from HH Examples: Garments,
roster) Rickshaw service, Soap Examples: Farmer, Rickshaw pullar,
factory, Primary School, fisherman, primary school teacher,
Market, Office, House, market food seller, garment worker,
Coaching centre etc. Tuition/coaching teacher etc
Short Description BSIC Code Short Description BSCO Code
(Job title- if any)
1. 2. 3. 4. 5. 6. 7.

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Section-5: CURRENT ACTIVITY STATUS (5 years and above) Contd.
Line 48. What is the status of her/his involved in this 49. What is the 50. Is the 51. Is the 52. What is the 53. What
No. job/business? type of business/farm where business/farm basis of her/his is the
ownership where she/he works where she/he works employment? type of
she/he involved maintains accounts? work?
(Copy ID registered with any
from HH in work? authority
roster)
Govt./Autonomous.....[GOVERNMENT ENTITY]?
Employer (Self-employed with paid employee) .............01
.............................1
Self-employed (Agriculture)..............02
Local
Self-employed (Non-Agriculture)..............03
government.....2
Contributing family member.............04 NGO ........................3
Paid employee..................05 Private enterprise Registered...............1 Written accounts...1 Full-
Day labourer (Agriculture) ..............06 (Agri)...4 Registration under Verbal accounts2 time.........1
Day labourer (Non- Agriculture) .............07 Private enterprise process...2
Apprentices/intern/ trainees (If paid)............................08 (Non-agri)............5 Not registered.3 No accounts..3 Permanent...1 Part-
Domestic worker............................................................09 Household........6 Dont Know4
Dont Know.....4 Temporary...2 time.....2
Others (Specify)..............................................................99 Others..9 Not Applicable.........5

1. 2. 3. 4. 5.

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Section-5: CURRENT ACTIVITY STATUS (5 years and above) Contd.
Line 58. Where are the 59. How
No. If Q48 = 05, 06, 07, 08, 09,99 then enterprise/business /farm many hours
54. How many 55. Is she/he 56. Why is your located? did she/he
57. Benefit from employer
(Copy employees are employed on the contract or agreement actually
(Yes........1, No.........2, DK.............3
. ID work in last
employed in the basis of a written of limited duration? Inside his/her house......1
from HH 7 days)?
business/ farm contract or an oral Work space next to/in front of

57.e Protection equipments or

roster)

57.aPension or retirement fund

57.f Transport /subsidized food

57.gSeparateToilet facility for men

where she/he agreement? house..............................................2
worked? Factory, office,
On the job training.1 workshop,shopetc..........................
internship/Probation2

57.d Day care facilities

Only myself.1 Written contract ......................3

57.b Maternity leave

<10 persons...2 (unlimited time)..1 Seasonal work3 Farm, agricultural plot, river

57.cPaid sick leave

10-24 persons3 Written contract Occasional/daily work.4 etc...........................................4
25-99 persons4 (limited time)...........2 Public employment Workplace of
Oral agreement3 programme.5 employer/client...................5
100-249.5
Dont Know.9 Specific task...6 Construction site......6
250+.6

facilities

/woman
if 1,3,9 >> Q57
Dont Know.7 Others (SPECIFY)..9 At street stall/shop.....7

cloth
Not fixed place(mobile)8 (in hours)
Others............................................9
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.

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Section-6: SECONDARY WORK (5 years and above- in addition to Main job/business)
Line 60. Did she/he 61. What were the main goods or 62. What was the main type of work 63. What is the status of her/his 64. How
No. also do any services produced at the place she/he did in this secondary job? involved in this job/business? many
other work/ where she/he worked in this hours did
(Copy all activity for secondary job? she/he
.. ID wage/ salary or (if NOT worked in last 7 days, but has a actually
from HH
profit of the (if NOT worked in last 7 days, but has a secondary job/business then write about work in last
roster) Employer...............................................01
household secondary job/business then write about that job/business) 7 days?
that job/business) Self-employed (Agriculture) ....02
within the last Self-employed (Non-Agriculture).....03
7 days? Contributing family member...04
Paid employee ...................05
Day labourer (Agriculture).........06
Day labourer (Non- Agriculture................07
Yes...1 Description BSIC Code Description BSCO Code Apprentices/intern/ trainees (if paid)...08
No...2 Domestic worker......................................09
Others (specify)....99 (in hours)
2>>Q65
1. 2. 3. 4. 5. 6. 7. 8.

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Section-7: OCCUPATIONAL SAFETY & HEALTH (within the last 12 months- 5 years and above)
Line 65. Was she/he 66. Did any of the 67. Did the injuries 68. How 69. Thinking about (this work 70. How many days was
No. hurt in any accident injuries result in seriously restrict many of accident or the most serious work she/he away from work
while working that her/his being absent her/his work or these injuries accident), what type of injury did or unable to work
(Copy all caused him/her from work /school, activities even (with lost she/he receive? because of the injury?
.. ID injury or illness? or unable to work/ though she/he was time) did
from HH If no days away from work
attend school, for at not absent from she/he have Superficial injury......1 write 00
roster) (Include accidents that
least one day, apart work or unable to in the last 12 Fracture...2
took place while
commuting to/from from the day of the work? months? Dislocation, sprain, strain amputation...3 If Dont know,
Concussion, internal injury....4 write 98.
work) accident?
Yes..1 (number Burn, corrosion, scald, frostbite.............5 If she/heexpects never to return to
Yes.1 Yes..1 Acute poisoning or infection............6 work due to the injury, write 99.
No...2 of accidents)
No....2 No......2 Other injury (specify) ............7
2>>Q71
1. 2. 3. 4. 5. 6. 7.

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Section-7: OCCUPATIONAL SAFETY & HEALTH (within the last 12 months- 5 years and above)
Line 71. Is she/he exposed to any of the following hazards at work? 72. Is she/he ever been subjected 73. During the last
No. to the following at work? 7 days when did
Yes.1 No.....2 Yes.1 No.....2 she/he usually carry
(Copy all out this work?

Chemicals (pesticides, glues,

.. ID
Dust, fumes, Loud noise or

Sexually abused (touched)

Others (specify)
Work in water/pond/river
from HH

Work underground or at
Dangerous tools (knives,
During the day(6 am-

Beaten /physically hurt

Constantly shouted at/
Workplace too dark or
roster)

Other things (specify)

confined/ Insufficient
6 pm)...1

Extreme cold or heat

Repeatedly insulted
Fire, gas, flames In the

etc.), Explosives
evening/night.2
During the day and

blades, etc)

ventilation
vibration

evening...................3

heights
On the week-end4
Sometimes during the
day & sometimes in
b.

d.

h.

b.

d.
e.
a.

a.
g.
c.

c.
f.
the evening5

i.
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14.

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Section-8: INCOME STATUS (5+ years) Contd. (BOTH MAIN + SECONDARY JOB)
(for Paid Employees + Daily labour + Paid Apprentice/Trainee+ Domestic Worker)
(If Q48 or Q 63 = 05, 06, 07, 08, 09, 99 then)
Line 74. What is the 75. What is the 76. What is the gross income in last 7 days? 77. What is the gross income in last
No. periodicity of periodicity of 1 month?
payment? payment? (BOTH MAIN + SECONDARY JOB)
(Copy (BOTH MAIN + SECONDARY JOB)
LN (MAIN JOB) (SECONDARY JOB)
from HH Daily..1 Daily..1 (in cash and kind-TK.)
roster) Weekly.......2 Weekly....2
Monthly..............................3 Monthly...............................3 76.a (in cash-TK.) 76.b (in kind-TK.)
Others.....9 Others......9
1. 2. 3. 1. 2. 3.

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Section-9: UNDEREMPLOYMENT
Line No. 78. Did she/he look for 79. Why did she/he look additional 80. How many 81. Why didnt she/he work more hours in last 7
additional work/new work/new work in last 1 month? more hours did days?
work in last 1 month? she/he want to
(Copy work in last 7

Present job is temporary..............................1 days? Do not want more hours.1
LN from
HH
Fear of losing present job.............................2 Could not find more work..........2
roster) To work more hours ....................................3 (in hours) Lack of finance/raw materials.....3
To have a better paid job/activity..4 Off season.......4
For better use of skills&education.5 >> Q90 Industrial dispute....5>> Q90
To get more salary.6 Student..6
Yes (additional).1 Health reason7 Household duties......7
Yes(new work)..2 Better work environment.8 Illness/disability.......8
No..3 >>Q81 Others...9 Others.........9

1. 2. 3. 4. 5.

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Section-10: UNEMPLOYMENT (UNEMPLOYED PERSONS ONLY)
Line 82. Is 83. Why did you 84. Did she/he 85. What was the main 86. Why didnt she/he look 87. Was 88. How long 89. What was
No. she/he stop that job? look for job/ mode of look for work? for any job/business in last 1 she/he has she/he been the reason for
previously work during month? available to available for her/his not
employed? the last 1 Government employment work during work? being available
month? centre.01 the last 7 for work in last
(Copy
Private employer.........02

Private employment
days? 7 days
LN from
centre..............................03 In
HH
Visiting factory/farm.04 school/training....1
roster)
For better job..1 Friends/relatives..05 Housework/family
Dismissed2 News paper advert.......06 Was Waiting for work..01 work....................2
Adverse Internet....07 No jobs available...........................02 Illness, injury,
environment in Exploring opportunity to run Off-season.....................................03 disability..............3
workplace..3 own firm/business.....08 Awaiting for setting self business.04 Retired, too old
0- 1 month ....1
Temporary job Waited on the street to be Illness, injury, disability.................05 for work..4
1-6 months.2
ended4 recruited for casual work 09 In school/training.........................06 Too young or too
6-12 months.3
Health reason.....5 Others....99 Personal family responsibility07 Yes....1 old to work..........5
1-2 years..4
Moved area..6 Yes.1 . Inadequate work..........................08 No.....2 Off-season...........6
Yes.....1 2 + years5
Started education7 After any answer in Q85 No desire to work........................09 No desire to
No......2
Marriage................8 No.......2 >>Q87 Other reason (SPECIFY)...........99 2>>Q89 work..7
Others..9 >>Q86 After any answer in
2>>Q84 Q88>>Q90 Other (specify)....9
1. 2. 3. 4. 5. 6. 7. 8. 9.

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Section-11: NON-ECONOMIC ACTIVITY (all persons5 years and above)
90. Did she/he do any of the following non-economic activity in last 7 days?

Line Type of activity ( NOT for wage, salary or profit of the household )
No.
90a. Cooking 90b. Cleaning 90c. Shopping 90d.Caring for 90e. Washing 90f. Volunteer work 90g. Apprentices 90h.Other 90i. Total
(Copy utensil/house for own child/old/sick and cleaning of (help others: without pay) /intern/trainees household hours
. ID household clothes/dishes/ (if un-paid) tasks
from HH (Example- health care, education,
yards social welfare, charity, emergency
(specify)
roster)
response, environment protection,
sports and culture, legal service)
(in hours) (in hours) (in hours) (in hours) (in hours) (in hours) (in hours) (in hours) (in hours)
1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

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Section-12: PRODUCTION OF GOODS FOR OWN FINAL CONSUMPTION (all persons 5 years and above)
Line 91. During the last 7 days, did she/he do any of the following activities?
No.
91.a Does she/he work on 91.b Do any 91.c Catch any fish, 91.d Fetch water or 91.e Produce 91.fTotal 91.g What were the purpose
(Copy her/his own plot, farm, or help construction or prawns, shells, wild collect firewood for clothing, hours of the farm or fish products or
ID grow farm produce or tending major repair work animals or other food household use? furniture or worked other goods that she/he
from HH animal for the households own on her/his own for the households other goods for produced or helped produce
roster) consumption? house, farm plot or own consumption? household use? in the last 7 days?
business?
Examples: Ploughing, harvesting,
Only for own household use.......1
tending livestock (in hours) (in hours)
(in hours) (in hours) (in hours) Mainly for own household use
(in hours) but partly for sale.......................2
1. 2. 3. 4. 5. 6. 7. 8.

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Section-13: MIGRATION (all persons of the household)
Line 92. Where was she/he 93. Was 94. Did she/he 95. In 96. Where was your location 96. (a) Is 97. What was the main 98. How long
No. born? she/he leave his/her what before coming present location? the current reason to migrate? she /he are
born in birth place? year did place rural staying
(Copy rural or she/he or urban? here?
all ID urban? leave
from HH (Write Birth district ,if her/his (If inside country write district name (in years)
roster) Birth place is abroad and code ,if outside country write 99)
birth
write 99) place? (<1 year,
Marriage..1
write 00)
Family reason..............2
Transfer ........3
Rural...1 Study/training4
(If Dont
Urban..2 Yes...1 Looking for work...........5
Know,
District Code District name Code Rural.....1 Natural disaster............6
>>0000 )
No..2 Urban...2 Political reason..............7
name >> Q 99 Violence.8
Other reason.9
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.

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Section-14: ICT ACCESS (all persons5 years and above-Within the last 12 months)
Line No. 99. Have you 100. Does this 101. Have you 102. Where did 103. For which of the following 104. Have If Q 101=code 2, not applicable
used a household/any used the Internet you use the activities did you use the Internet for you used
105. What type/s 106. How often did you
(Copy all computer from member of this from any location? Internet? private purposes (from any location)? a mobile
of Internet access typically use the Internet
LN aged any location? household have (select all that cellular
services are used (from any location)?
5+ years Internet access apply) (select main three that apply)** telephone
for Internet access
from HH at home, ?
at home? (select
roster) regardless of If no use then write code 000
all that apply)
whether it is Home..1
used? Work.2
Narrowband At least once a day.1
Place of
(256kbit/s)...1 At least once a week but
education.......3
Broadband...2 not every day........2
Another persons
Modem/SIM...3 Once in 15 days or more
Yes...1 Yes...1 Yes...1 home..............4 Yes..1
Wifi....................4 than one........................3
No.2 No......2 No..2 Cyber Cafe........5 No...2
>> Q 104 Others...............9
1. 2. 3. 4. 5. 6.

** Codes for Question

1. Getting information about goods or services 2. Getting information related to health or health services
3. Getting information from general government organizations 4. Interacting with general government organizations
5. Sending or receiving e-mail 6. Telephoning over the Internet/VoIP
7. Posting information or instant messaging 8. Purchasing or ordering goods or services
9. Internet banking 10. Education or learning activities
11. Playing or downloading video games or computer games 12. Downloading movies, music, watching TV or video, or listening to music
13. Downloading software 14. Reading or downloading online newspapers or magazines, electronic books

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