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Organizational Behavior: Job Satisfaction Job Satisfaction

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Organizational Behavior: Job Satisfaction Job Satisfaction

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Organizational Behavior: Job Satisfaction Job

Satisfaction
D OW N LOA D

Organizati
onal
Behavior:
Job
Satisfactio
nJob
Satisfactio
nColquitt,
J.
A., Lepine,
J.A. &
Wesson,
M.J.
4.1 What
is job
satisfacti
on?Job
Satisfacti
on (pg.
96)Job
satisfacti
on
is a
pleasurabl
e
emotional
state
resulting
from the
appraisal
of ones
job or
jobexperie
nces. It
represents
how you
feel about
your job
and what
you think
about
your
job.Job
satisfactio
n is one of
several
individual
mechanis
ms that
directly
affect job
performan
ce
andorgani
zational
commitme
nt.

High job
satisfactio
n
represent
positive
feelings

Low job
satisfactio
n
represent
negative
feelings
Why
Are Some
Employee
s More
Satisfied
Than
Others? (
pg. 97)
Employees
are
satisfied
when their
job
provides
the things
that they
value.
Values
are things
that peopl
e
consciousl
y or
subconsci
ously wan
t to seek
or attain.

Many of
those
values
deal with
the things
that your
work can
give you.

Other
values
pertain to
the
context
that
surrounds
your work.

Other
values
deal with
the work
itself.
4.2 What
are value
s, and
how do
they
affect job
satisfacti
on? (pg.
98)Value
Fulfillmen
t (pg. 98)
Employees
consider a
number
of specific
facets
when
evaluating
their job
satisfactio
n. Thesefa
cets
include
pay
satisfactio
n,
promotion
satisfactio
n,
supervisio
n
satisfactio
n,
coworker s
atisfaction
, and
satisfactio
n with the
work itself.
4.3 What
specific
facets do
employee
s
consider
when
evaluatio
n their
job
satisfacti
on? (pg.9
8)
According
to
value-
percept
theory
, job
satisfactio
n depends
on
whether y
ou
perceive
that
your job
supplies t
hose
things
that you
value. It
suggests
that
employee
s will be
satisfied
when they
perceive
that their
job offers
the pay,
promotion
,
supervisio
n,
coworkers
, and work
tasks
thatthey
value.


This
theory can
be
summariz
ed with
the
following
equation:
o

Dissatisfac
tion =
(Vwant
Vhave)
(Vimporta
nce)

Suggest
that
people
evaluate
job
satisfactio
n
according
to specific
facets of
the job.
o
1
st
facet:
pay
satisfacti
on
refers to
employees
feelings
about
their pay,
includingw
hether its
as much
as they
deserve,
secure,
and
adequate
for both
normalexp
enses and
luxury
items. It is
also based
on a
compariso
n of the
pay
thatemplo
yee want
and the
pay they
received
o

2
nd
facet:
promotio
n
satisfacti
on
refers to
employees
feelings
about
thecompa
nys
promotion
policies
and their
execution,
including
whether
promotion
sare
frequent,
fair and
based on
ability.
o

3
rd
facet:
supervisi
on
satisfacti
on
reflects
employees
feelings
about
their boss
o

4
th
facet:
coworker
satisfacti
on
refers to
employees
feelings
about
their
fellowempl
oyees
o

5
th
facet:
satisfacti
on with
the work
itself
reflects
employee
s feelings
abouttheir
actual
work
tasks. It
also
focuses on
what
employees
actually d
o.
Satisfacti
on with
the Work
Itself (pg.
100)

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