Jessica Hodgson

1348 Belair Cres, Oshawa, ON

L1K1H1
(905)259-1071
Jessica-hodgson@hotmail.com
Summary of Skills
Prioritize projects to obtain maximum results
Excellent communication skills
Ability to acquire knowledge and act quickly in a situation
Excels in Microsoft Word and Microsoft Excel

Education
Durham College
Administrative Assistant September 2016 April 2017
This program gives computer based knowledge in:

Updated Microsoft programs including word, excel and power point

Gain knowledge on time management, organization, and prioritizing
skills
Learn formats for professional letter writing, invoices, and purchase
orders
Management and Hospitality September 2014 April 2016
This program focuses on hands on training and experiences in:

Planning and implementation of personal and professional

development strategies
Using current technologies and computer applications to support daily
functions of the hospitality operations
Development and implementation of marketing plans
Training of all relevant health and safety legislation and regulations
Certifications Achieved:
 Smart Serve
Food Handler Certification

Work Experience
Timeline Solutions March 2017 Present
Administrative Assistant

Organizing and revise the filing system

Sending and receiving purchase orders and invoices
McDonalds Canada
Swing Manager July 2014 Present
I deal with customer issues and concerns, and provide follow up
procedures to satisfy the customers requirements
Key Holder: trusted to complete opening and closing shift duties
Responsible for maintaining a balanced safe and tills
Crew Trainer January 2013 July 2014
Responsibility of organizing and implementing the training of new crew
members
Developing an effective training schedule
Follow up with crew an provide feedback for improvement
Crew Member November 2011 January
2013

This position helped me perfect my multi-tasking skills in a fast pace

environment
Learn how to deal with various types of customer interactions, how to
potential anticipate their needs to avoid complaints
Maintain proper cash handling procedures

Volunteer Experience
ONeil CVI Yearbook September 2013 June 2014

Developing photoshop skills

Team work to complete a successful yearbook
Completing tight deadlines
Bistro 67 September 2015 December
2015

Worked as a line cook, waitress and bartender

 Communicated with customers and staff
Learned proper flow from the back of the house to foo presentation

References available upon request