Review of Branches

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FOREFORWARD
In compliance with the decision reached out in the Group Officers
meeting held on 17-11-2016, the competent authority to constituted a committee
to take an extensive exercise to review the work load of each section in order to
rationalize human resource in commensuration with the volume of work and to
recommend the administrative steps aimed at improving the overall working
conditions of this Directorate General.
2. The Committee shall comprise of following members:-
Mr. Safdar Hussain Deputy Director (A &R) Chairman.

Mr. Muhammad Afzal Superintendent (Estt), Member.
Mr. Khalid Mahmood Superintendent (P-II), Member.
3. The brief TORs of the above mentioned committee were as under:-
Review of work of each section/branch of this office.
Rationalization of Human Resource in commensuration with volume of work.

Placement of officials in the relevant sections according to qualifications.
Recommendation for utilization of surplus staff, if any.
Review/observance of Tenure of Ministerial officials/officers including Branch
In-charge
Re-defining the job description of each branch of Directorate General.
4. The Committee undertook the review exercise within the broad
framework of above SOPs and formulated the recommendations in the form of
instant Report. The Report contains branch wise recommendations as well as
overall broad recommendations. In order to improve the working of the
Directorate General Pakistan Post upto optimal level; the recommendations of the
Committee may be implemented in letter and spirit.

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BROAD RECOMMENDATIONS OF THE REVIEW COMMITTEE
OBSERVANCE OF TENURE
It is very usual in this office that certain officials / dealing hands are kept posted
in specific branch for a long time. This arrangement is not administratively desirable.
Often the officials holding the same desk for a long time tend to develop rigidity in the
outlook and they are unable to get along with the job assignment of other sections /
branches due to their non-rotation. These officials are not spared on their transfer by
their higher officers on the plea that they are well acquainted with the specific work;
however, it would have not been the case if all officials are rotated to various
branches/sections. During the review process it has been observed many of the branch
in-charges / dealing hands are working in their respective branches beyond the tenure
of 03 years as prescribed the Serial No. 6, Chapter 3 of the Estacode-2007 (Volume-I).
According to the instructions of the Establishment Division, the normal tenure of an
official / officer on the same post should be 3 years and should not exceed 5 years in
any case.
A solitary post in a cadre will be exempt from the prescribed tenure of post.
According to the rule 338(7) of PO Volume IV, posts should not ordinarily be occupied by
the Cashiers in Administrative Offices continuously at a time for more than the period of
2 years in any case.

In exceptional cases, prescribed tenure of an officer at an individual post may be
extended by the Director General on the merit of the case for a period of six months in
each spell but not exceeding one year in aggregate on the specific recommendation of the
Head of Circle over his signature justifying as to why the officer cannot be replaced on
completion of the prescribed tenure and also stating the appointments held by the
officer period-wise during the last 10 years of his service in the Department.( Rule 329 of
P.O.VOl.IV)
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In view of above mentioned facts it is most imperative to ensure that officials /
officers in this office should not work beyond the period of 3 years. The review
committee accordingly strongly recommends that all the officials / officers up to the
level of branch in-charge should immediately be transferred / rotated amongst other
branches / sections to give them more exposure to the working of other sections.
REVIEW OF CIVIL SERVANTS:-
According to the Sl.No.185 of Chapter-9 of the Estacode-2007 ;When it comes to
the notice of the competent authority that a civil servant has, prima facie, ceased to be
efficient and that action is warranted against him under Section 13(1)(i) of the Civil
Servants Act, 1973*, it shall cause the case to be referred to a Review Committee
stating the facts of the case along with supporting documentary evidence, if any, service
record of the person in the form attached as and such other record as may be
considered relevant to a case for the purpose of making a recommendation about his
suitability for further retention in service.

The Review Committees can examine the cases referred to them, and the
Committees may recommend retirement in the following cases:-

Where two or more penalties under the Government Servants (Efficiency and Discipline)
Rules, 1973 have been imposed on a civil servant.

Where overall grading of the ACRs is Average, and/or where adverse remarks in regard
to acceptance of responsibility, integrity, reliability, output of work and behavior with the
public were recorded in the ACRs.

Where a civil servant is twice recommended for supersession by the Selection
Board/DPC and the recommendation of the Selection Board/DPC is approved by the
competent authority
Where other specific and cogent grounds, including the following, may warrant
retirement of a civil servant:-

i. Persistent reputation of being corrupt;
ii. Possessing pecuniary resources and/or property etc disproportionate to his
known sources of income; and
(iii) Frequent unauthorized absence from duty
However no Review, mandatory under Section 13(1) (i) of the Civil Servants Act,
1973, has since long been carried out in the Directorate General. This state of affairs is
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resulting in inefficiency & incompetence amongst the officials. This is the need of the
hour that a regular review in respect of the officials, who have completed 25 years of
service, may be carried out in the Directorate General and the Review Committee should
accordingly formulate recommendations for suitability of such civil servants for further
retention in the service.
RATIONALIZATION OF STAFF
During the process of review committee it has been observed that there exists a huge
number of staff in some branches of this Dte- General which does not commensurate
with the volume of work of those branches. On the other side, this office is facing
shortage of dealing hands due to pending recruitment process. There often happens that
the branch supervisors resist the transfer of officials and thus, undermine the orders of
the administrative authorities. In order to determine the required sanctioned strength of
each branch in commensurate with the volume of work, as well as to rationalize the
spread of staff, the review committee under taken an exhaustive exercise and formulated
recommendations about the required sanctioned strength in respect of each section /
branch.
The committee thereof strongly proposed that recommended sanctioned strength of
each section / branch may be implemented and the human resource of over staff
branches / sections may be utilized in the needy branches.

RE-ORGANIZATION OF R&I BRANCH
Currently the R&I Branch supervised by the Superintendent (BPS-16/17). The volume
of work at R&I section perhaps not justify a post of Superintendent. The said branch can
smoothly be supervised by an Assistant. It is relevant to mention here the previously the
said branch used to be supervised by an Assistant In-charge instead of a
Superintendent.
The post of Superintendent so spared may alternative be utilized in Establishment of
Litigation-II section.
One post of Assistant (BPS-15) is being utilized as receptionist in this office. This is not
in the spirit of good administration to utilize the post of Assistants as receptionist. It is
therefore, proposed that one post of LDC (BPS-9) may be utilized as receptionist and the
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post of Assistant (BPS-15) so spared may purposefully be utilized in the R&I section of
Dte-General
ESTABLISHMENT OF MEDICAL SERVICES CELL
The postal Dispensary G-8/4, Islamabad is currently providing medical services to
officers / officials of the Dte-General Pakistan Post. The current sanctioned strength of
Postal dispensary is as under: -

i. Mr. Muhammad Rafiq Medical Supervisor (BS-14)
ii. Mr. Muhammad Irfan Lab Technician (BS-11)
iii. Mr. Sajid Ayub Dispenser (BS-07)
iv. Mr. Shah Gul Dispenser (BS-07)
v. Mr. Gul Hassan Dispenser (BS-07)
vi. Mrs. Razia Begum Assistant Midwife
vii. Mrs. Nadia Habib Dai
viii. Mrs. Shahnaz Bibi Naib Qasid(BS-01)
ix. Mrs. Zareen Khatoon Naib Qasid(BS-01)
x. Mrs.Nasreen Begum Naib Qasid(BS-01)
The supervision of such number of officials by a BPS-14 Medical Supervisor is not
administratively a better choice. This state of affairs may result in indiscipline in the
postal dispensary. During surprise visits by the Admn Branch; it was often observed
that staff of dispensary remains absent from office.

Apart from the affairs of the postal dispensary of this office other issues relating to
medical services are also being ignored due to unclear chain of directions. Their
perhaps exists no clear cut policy regarding engagement of part time Doctors in the
postal dispensaries all over the Pakistan and determination of their perks privileges.
This is also resulting in various audit objections by the DAC/ PAC.

In order to stream line the overall work of medical dispensaries and to provide them
clear polices / guidelines, it is imperative that a new section under the Director (Admn)
may be established with the designation of Medical Services Cell (MSC). The said cell
shall be supervised by Superintendent under the Director (Admn) and shall be
responsible all policy matters pertaining to postal dispensaries all over the Pakistan.
This section shall also be responsible for setting guidelines for purchase of bulk / local
purchase of medicines. Further Dte-General postal dispensary shall be supervised
administratively by the purpose cell.

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A post regular post of Medical Officer, which was created for P.O Dispensary at Lahore
was transferred from P.O Dispensary Lahore to the Dispensary at Director of Accounts,
Pakistan Post Office, Lahore on 17-05-1990.Thereafter, the said post was again ordered
to be transferred back to Postmaster General, Punjab Circle Lahore on 18-09-1992 but
these orders were cancelled ab-initio on 19-12-1992.Accordingly the post is still lying at
Office of the Director of Accounts.

The post is lying vacant in Director of Accounts, Pakistan Post Office, Lahore. As the
post was created for Pakistan Post Office Department so it is therefore, proposed that
the post of Medical Officer (BPS-17) may be transferred back to the Pakistan Post Office
Department at P.O Medical Centre, G-8/4, Islamabad. The post in question is a
permanent one and will help the Pakistan Post Office Department to appoint a
permanent doctor in the above mentioned Medical centre.

There are three female Naib Qasids working in the Postal Dispensary G-8/4,Islamabad.
These N/Q are underutilized and have least work to perform at Dispensary. It is
therefore recommended that these Naib Qasids may be transferred to the Directorate
General, Pakistan Post. Female Naib Qasids may be posted alongwith female officers.
REORGANIZATION OF REGULATION BRANCH:-
It has been observed that in addition to Parliamentary Affairs, PA & GC branch is dealing
with grievances of officials of various circles of diverse nature from disciplinary cases,
pension case to employment relates grievances. This is not the desired practice from
administrative point of view that such case should be dealt in a branch that is working
under the FS Wing and has nothing to do with such issues. Further various Circles often
solicit guidance from this office on administrative issues of the officials which are mostly
neglected and no tangible guidance is often offered to the sub-ordinate offices. Often
such cases require guidance of Administrative competent authority; which is definitely
not available in the FS Wing

The Review Committee is therefore of the strong view that:-
The PA & GC Branch should focus on the matters relating to Parliamentary Affairs as
such cases are of sensitive and urgent nature and require prompt and complete
attention.
Grievances relating affairs of the officials and tendering necessary
guidance/clarification on Administrative matters to the Circles/Regions should be

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transferred to Regulation Branch. The Regulation Branch may be provided with one
additional Assistant to deal with the additional work.The required dealing hand shall be
withdrawan from the PA & GC branch to and posted at Regulation Branch.

The PA & GC Branch may be renamed at Parliamentary Affairs Branch.
WITHDRAWAL OF POST OF AAO FROM IP BRANCH
One Assistant Accounts Officer (BPS-17) is working in the International Post
Branch to deal with the following tasks:-

i. Settlement of Postal Accounts
ii. Payment of Contributions to Universal Postal Union and others International
Postal Organizations
The above mentioned Accounting Tasks have to be dealt with once in a blue moon
and it definitely does not justify the post of Assistant Accounts Officer (BPS-
17).Further ,previously, a post of Jr. Accountant was sanctioned in the IP Branch and
the work was being preformed quite satisfactorily. Therefore the Review Committee
recommends that the senior Accounts post of the Assistant Accounts Officer (BPS-17)
may be withdrawn from IP Section. The said post may be utilized in the field offices
which are already facing acute shortage. In place of withdrawn post; a post of Jr.
Accountant may alternatively be used in IP Branch.

UTILIZATION OF THE DATA ENTRY OPERATOR:-
There are sanctioned posts of the out of which as many as 14 Data Entry
Operators are clustered in this Directorate General and mostly dealing clerical nature
assignments. There is no mighty task of the Data Entry in this office and if it is any, the
same can alternatively be accomplished by the LDCs even. On the other hands, the Field
offices are in dire need of computer knowing persons like Data Entry Operator to deal
with various data entry operations. Quite ironically on the other side some Dealing
hands like Assistants are merely employed at the Data Entry assignments in some
branches of this office; which is the infact a task of the Data Entry Operator. The Review
Committee therefore recommends that :-

The posts of the Data Entry Operator require to be distributed rationally amongst
the various offices.

05 Data Entry Operators are currently working in the Western Union Cell. Their
duties include dealing with the complaint calls relating to the Western Union Payments.
RE-ORGANIZATION OF THE OPERATIONS WING:-
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In the Hierarchal pyramid of the Operational Group in the Directorate General,
Asstt. Deputy Director General (Quality Services) supervises following three branches:-
i. Quality Services
ii. Express Post
iii. Customer Care
The Assistant Deputy Director General (QS) reports to the Director (International
Post).It is relevant to mention here that all the above mentioned branches which are
under the supervision of the ADDG(QS) primarily concerns with the Inland Mail and
has lesser concern with the International Post. It is imperative that all Sections related
to the Inland Mail be combined placed under the Director IM to ensure complete
harmony and synchronization amongst the these sections. In view of above the Review
Committee recommends as follows:-

i. The ADDG (QS) may be reutilized as ADDG(IM) or ADDG (Customer Care)and
placed under the Director (IM) instead of Director (IP)

ii. The Express Post and Customer Care Branches may be withdrawn from the Director
(IP) along with the post of the ADDG and placed under the Director (IM) which shall
be immediately supervised by the ADDG (IM)/Customer Care.

iii. The QS Branch may continue to exist under the Director (IP) and may be
supervised by the Assistant Director (IP).

iv. Philately Branch may also be placed under the ADDG (IM)/Customer Care.
STRENTHENING THE PUBLIC RELATIONS CELL
The Pakistan Post should embark to the modern days tools of publicity and image
building. Currently the perception of the PPOD, like other Government Departments, is
marred with stagnancy, non-responsiveness and delay. The Committee if the strong view
that we should publicize the products of the PPOD besides image building through
various means of advertisement and publicity. The IT Wing of the Department must
update the official website of the Pakistan Post regularly.The existing website of the
Department is less interactive and does not offer complete solutions of the Postal
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Products. Today in the modern era, Having a strong social media presence in business is
no longer a plus its a requirement. With the ever-increasing access to internet,
innovative new technologies and social networking services, social media has
become an integral part of for marketing and image building of every active
organization.Being the Customer Service organization, we have to adopt the medium of
the social media on a daily basis to interact with customers, employees, and other
organizations. While social media is a powerful branding and engagement tool that can
make or break an organizations reputation. Almost all of out competitors in the Postal
services like TCS,OCS, Leapord Couriers etc have their own very active and responsive
Social Media accounts to interact with their customers.
In view of the admitted importance of the Customers Relations through the Social Media
and web base services, the Committee recommends as under:-

The IT wing should update the official website of the Pakistan Post Office Department
regularly besides making it more interactive and customer friendly.

A Social Media Cell may be established in the Public Relations Branch under the direct
supervision of the Asstt. Deputy Director General (P).IT Wing may shall identify and
arrange suitable officials like Data Processing Assistant/DEO to run the Social Media
cell.
Social Media Cell shall establish an official page of the Pakistan Post on
Facebook/twitter to publicize the various products/solutions currently being offered
by the Department. It shall also respond to customers queries through the Official
pages promptly.
The Officers/Officials who are very active on the Social Media shall publicize the
Official Pages of the Department for marketing and image building.
IMPLEMENTATION OF TRANSFER ORDERS
It has generally been observed that transfer of any official from a Branch by the
Administrative authority in the interest of service prompts some kind of reckless and
unwanted reactions by the Branch In-charges and they resist the transfer of officials on
the plea that work of the section shall suffer. The Branch In-charge also get involved the
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Group Officers and the Group Officers too move note to resist the transfer of officials
from their subordinate branches on the same plea that the official is well acquainted
with work and his transfer shall result in suffering of the official work. This state of
affairs is against the principles of the good administration and tantamount to the
undermining the powers of the administrative authorities. Had such situation not
existed and the officials had been rotated in all branches, all the officials would have
become well acquainted with official work of every branch. No one is indispensable for
any branch/section and if they are rotated in all Sections/Branches they shall get more
exposure and knowledge.

In order to improve the discipline as well as to ensure administrative authority,the
Committee Recommends:-
That on transfer of an official, he/she shall immediately report to Branch where
he/she stands transferred maximum by the next date of his transfer without any excuse
.No request by the official shall be entertained by the Administration for cancellation of
his transfer orders

The Branch Incharge shall immediately relieve the officials on their transfer
allowing them to joing their new assignments. The Branch In-charge shall in no case
resist the transfer of the officials or move note for cancellation of transfer orders .Failing
complying with this, disciplinary action may be initiated by the Administrative authority
against the Branch In-charge.

The Group Officers shall also avoid interfering into transfer orders of officials and
shall normally not resist the reliving of officials from their subordinate branches.
RATIONALIZATION OF THE NAIB QASIDS:-
There are 72 posts of Naib Qaisds , 06 posts of Qasids and 13 posts of Datary are
sanctioned in the Directorate General, Pakistan Post Office Islamabad. In this way total
number of posts of Naib Qasids, Qasids and Daftaries comes to 81.However there has
always been a shortage of Naib Qasids in branches/sections. Reasons are obvious. It
has been observed that even two, three Naib Qasids are attached with some officers
though the work can easily be managed by one Naib Qasid and in some cases with 02
Naib Qasids. However class IV officials are underutilized and their services are not being
properly utilized. Resultantly some branches are facing acute shortage of Class-IV and
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work of two to three branches is managed by a single person though the office work is
primarily clustered at Branch level. Some Naib Qaisds are working as Driver though the
number of regular posts of Drivers is sufficient in commensuration with the number of
vehicles. In the same manner some Class IV officials are working in official residences,
AC Plant and Auto workshop whereas sufficient required staff is available for the above
mentioned sections. This state of affairs leads to suffering of official work.

In view of above ;it is imperative that spread of the Class IV staff may be
rationalized amongst the Branches/Sections and officers. Niab Qasids working on other
assignments may be withdrawn from such assignments and posted in the
Sections/Branches.
Female Naib Qasids working in the Postal Dispensary G-8/4,Islamabad may be
transferred to the Directorate General, Pakistan Post.

REUTILIZATION OF REDUNDANT POSTS .
With the passage of time, certain Non-Gazetted posts such as Duplicating Machine
Operator, Gestetnor Operator, have become redundant having no more purposeful
utilization in the Department. Following are redundant posts existing in the Directorate
General, Pakistan Post having no more utilization.
S# Present Nomenclature of post with No of posts

BPS
1 Duplicating Machine Operator (BPS-4) 02
2 Ferro Printer (BS-03) 01
3 Fitter (BS-05) 01
4 Tracer (BS-06) 01
The above mentioned posts have no purposeful utilization. Duplicating Machine
Operators are currently working as Naib Qaids or employed on other duties.In the
same manner Ferro Printer and Tracer of the also have least work to perform in the
modern days. Therefore the Committee proposes that:-

a) Either the redundant posts existing in the Directorate General may be
abolished/held in abeyance .
OR
Such posts may purposefully be utilized in some other cadres of equivalent basic
pay scales.
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b) The posts of Duplicating Machine Operator may alternatively be utilized at
Photocopier Machine Currently work of Photocopying in this Directorate General
has been outsourced and is being managed by private persons. This is only
resulting in payment of heavy amount to private persons .Alternatively; the
Administration may arrange photocopier machine and the services of the
Duplicating Machine Operators may alternatively be utilized for that purpose.

CANCELLATION OF ATTACHMENT ORDERS:-
It has been observed that one official Ms. Sadia Bano Assistant of Directorate
General, Pakistan Post Office is working in the Regional Office Sialkot on attachment
basis; while the seniority of the official is being maintained at Directorate General. The
official was recruited/ appointed in the Directorate General and her attachment to
Regional Office Sialkot is not in the fitness of things. This administrative arrangement is
undesirable and attachment of the staff has no legal cover.

In view of above; the attachment of all officials may immediately be cancelled and
in future no official be transferred to other offices on attachment basis.

IMPROVING THE SANITARY CONDITIONS:-
Conservancy and sanitary conditions of the Directorate General as well as those of
the Postal Colony are not quite upto the mark. As many as 11 sanitary workers are
employed for the cleanliness of the office and colony. However even some corridors of the
Directorate General are neglected by the sanitary staff. Same is the condition of the
cleanliness in the colony .It is also a fact that some of the sanitary workers are working
in the residences of the some officers.

In order to improve the sanitary/hygienic conditions; it is imperative that all the
Sanitary staff may optimally utilized and the Conservancy Inspector should completely
focus and frequently check the work of the Sanitary Workers. Inspector should also visit
the colony on daily basis.

IMPROVING THE DEVELOPMENT WING.
Development Wing of this office is currently engaged in various vital developmental
works involving amount of Million of Rupees and therefore require an effective administrative
and financial supervision. Currently the Development section is being supervised by the
Engineering side; which though is effective in technical aspects, but the administrative and
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financial aspect are being overlooked giving birth to many implications like audit objections,
non-maintenance of record, non-clearance of bills in time, non-optimum utilization of
budgetary resources etc. Therefore it is imperative that administrative and financial control of
the Development section may be improved by posting of personnel with administrative
experience.
Though a post of APMG was transferred from Circle Office Islamabad to the Directorate
General and utilized as ADDG (Development).However the said post has again been transferred
back. Resultantly the whole Engineering Wing is currently being supervised by the A.E. (Civil)
whereas the Superintending Engineer stands transferred to Metropolitan Circle Karachi and
posts of X.EN and A.E.E.(Civil) are lying vacant.
In view of above, it is recommended that post of ADDG (Development) may be utilized in
the Development section in order to put the things on track and to improve the supervision of
the Engineering wing. The proposed post of ADDG (Development) shall be responsible to
supervise all administrative and financial aspects of development related matters; while the
engineering side shall deal with purely technical aspects. All files requiring administrative and
financial approvals of the authority shall be dealt in the Development Branch and routed
through the ADDG (Development) after technical evaluation by the Engineering side officers.
PROPER UTILIZATION OF DEPUTY DIRECTOR(BS-18)
After provision of the post of ACAO (BPS-18) to A & R Branch, there seems no
justification of the post of Deputy Director (A &R) (BPS-18).The said post of Deputy Director (A
& R) may be utilized somewhere else. Further the post of Deputy Director was originally
created as Deputy Director (Personnel) in the Directorate General; however it was later on
utilized/re-designated as Deputy Director (A &R).However currently the post of Deputy
Director (BS-18) is underutilized. The Committee is of the view that post of the Deputy
Director may be utilized by opting any of the following options:-
Option No.01
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The said post of Deputy Director (A & R) may be utilized as Deputy Director
(Establishment). The post of ADDG (Estt) spared due to this arrangement may be
utilized as ADDG(Development).
Option.No.02
Dy. Director (A&R) may be utilized as Deputy Director (Establishment &
Regulations) and the Establishment , Regulation Branches may be placed under
the Deputy Director (Establishment & Regulations); while the Discipline Branch
currently under ADDG (Estt) may be placed under the ADDG (HR).The post of
ADDG (Estt) spared due to this arrangement may be utilized as
ADDG(Development).
RATIONALIZATION OF STAFF ATTACHED WITH OFFICERS

It has been observed that large number of staff is attached with the higher officers. Two to
three Private Secretary/Steno typists are attached with some of the higher officers even
despite posting of Private Secretary/Stenotypists; LDCs are also posted /attached to deal
with the routine work. As per entitlement of the higher officers; one Private Secretary (BS-
17) is allowed for the BS-21/22 officers. Therefore attachment of such number of staff is
unjustified. The work can easily be managed by the Private Secretary /Stenotypists. It is
also a fact that routine typing and taking dictation from the higher officer is the
responsibility of the Private Secretary/Stenotypists. However routine typing work is also
performed at branch level and in the current era job duties have further lessoned and
they are mostly limited to attending calls.

On the other side it is also a fact that many BS-17/18 officers are working without
Stenotypists; though as per rules they are entitled for personal staff to dispose off the
routine official work.

In view of above the Committee recommends that staff attached with the higher officers
may be rationalized. LDCs attached in the presence of Private Secretary/Stenotypists may
be withdrawn and posted in the Branches/Sections which are facing shortage of typists.
Further excess stenotypists may also rationally be utilized and all BS-17/18 officers be
provided the Stenotypists/Personal staff.
IMPROVING ENQUIRY OFFICE

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BRANCHWISE REVIEW RECOMMENDATIONS
PA & GC BRANCH
In accordance with the Job Description ,the Parliamentary Affairs & Grievance Cell is
entrusted with following assignments:-
To deal with parliamentary meeting, Assembly questions.
Other duties assigned by Controlling / Group Officer.
Review of staff under Section 13(I)(i) of C.S.A 1973
Working strength of the PA & GC Branch is as under:-
Superintendent = 01
Assistant = 02
LDC = 01
Total Number of Receipts dealt in the PA & GC Branch for the period from 01-01-2016 to
29-11-2016 comes to 885. In this way the approximately 02 receipt per official per day
were dealt on average in the PA & GC Branch.

AN ANALYSIS OF VOLUME OF WORK
Period under review Total No of receipts Total No of dealing Ratio of receipt of

hand officials / per day
01-01-2016 885 02 02
to
30-11-2016
The recommendations of the Committee regarding sanctioned strength as well as the
working officials in respect of the PA & GC Branch are detailed below:-
Sl.No. Name of officials alongwith Date of Remarks

designation posting
1. Mr. Gulam Qadar 06-01-17 Tenure yet not completed.
Superintendent (BPS-16)
2. Mr. Riaz Ali Lakho 29-08-14 The tenure of the official has yet not
Assistant (BPS-15) completed.
3. Ms. Rukhsana Iqbal 14-02-13 The tenure of the official has
Assistant (BPS-15) completed on 14-02-2016 and the
official is working even beyond the
maximum tenure of 05 years.
4. Mr. Tariq Mehmood-III 07-10-15 The tenure of the official has yet not
LDC (BPS-09) completed.
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RECOMMENDED SANCTIONED STRENGTH AND EXCESS/LESS STAFF:-
Name of post Existing Required Excess (+) Less (-)

Strength Strength
Superintendent (BS-16) 01 01 00 00
Assistant (BS-15) 02 01 01 00
UDC (BPS-11) 00 01 00 01
Lower Division Clerk (BPS- 01 01 00 00
09)
The work of personal matter i.e. appeals complaint etc of employees may be shifted to
the branch recommended for creation named as Staff Branch The said branch with
same job description was working before 2000.
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REVENUE BRANCH
The Revenue Branch mainly deals with the Preparation ,compilation and review of
Revised Estimates in respect of revenue receipts and commissions of various Postal
service, Financial services and Agency functions of the of Post Office Department.
Nature of work of the Revenue Branch mostly concerns with the compilation and
analysis of
Working strength of the Revenue Branch is as under:-
Assistant Accounts Officer = 01

Jr. Accountant = 01
Assistant = 01
UDC = 01
LDC = 01
Period under Total No of receipts Total No of dealing Ratio of receipt of

review hand officials / per day
01-01-2016 to 5642 03 07
30-11-2016
The post of Assistant is not justified as currently the Assistant is only engaged in the
entry of Revenue figures/data. This can alternatively be done by the Data Entry
Operator. It is therefore recommended that that the post of the Assistant (BS-15) be
transferred to some other needy branch and in return a post of the Data Entry Operator
be posted in Revenue Branch.

It has been observed Data Entry Operator would be sufficient enough to deal with the
compilation and entry of the revenue/commission figures received from the various
Circles.
After undertaking an exhaustive analysis of the nature of work of the Revenue Branch;
the recommendations of the Committee regarding sanctioned strength as well as the
working officials are detailed below:-
Sl. Name of officials Date of Remarks

No. alongwith designation posting
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1. Mr. Faisal Idrees, --

Assistant Accounts Officer
(BS-17)
2. Mr. Hashmat Ullah,Jr. The post of the Jr. Accountant is justified in
Accountant (BS-16) order to reconcile the Revenue figures.
However the existing incumbent of the post
of Jr. Accountant may be rotated/
transferred to other sections as is working
in the Revenue Section since long.
3. Mr. Ashgar Ayaz 29-08-11 The tenure of the official has completed on
Memon ,Assistant (BS-15) 29-08-2014 and the official is working even
beyond the maximum tenure of 05 years.
He may therefore be transferred from the
said branch.
4. Mrs. Khair-Un-Nisa, UDC 03-08-15 The tenure of the official has yet not
(BS-11) completed. The post of UDC is justified to
provide the auxiliary support.
5. Mr. Waheed Qadir, LDC 20-06-13 The tenure of the official has completed on
(BS-09) 20-06-2016 and the official is working even
said branch
Name of post Existing Strength Required Excess (+) Less (-

Strength
Assistant Accounts Officer 01 01 00 00
(BS-17)
Jr. Accountant (BS-16) 01 01 00 00
Assistant (BS-14) 01 01 00 00
Data Entry Operator (BS-12) 00 01 00 01
Upper Division Clerk (BS-11) 01 01 00 01
Lower Division Clerk 01 01 00 00
20
CUSTOMER CARE BRANCH
The Customer Care Branch is entrusted with the task Re-dressal of public complaints
relating to Inland and International Postal Services. Mostly telephonic and e-mail
complaints regarding delivery of mail are received in the Customer Care Branch which
are promptly responded by the dealing hands on call/e-mail.Few written complaints are
also received in the CC Branch.

Working strength of the Revenue Branch is as under:-
Superintendent = 01
Assistant = 02
LDC = 01
Total Number of Receipts dealt in the Customer Care Branch for the period from 01-011-
2016 to 30-11-2016 comes to 1637.In this way the approximately 03 receipts per official
per day were dealt on average.

01-01-2016 to 1637 02 03
30-11-2016
The working strength of the CC Branch is uneven/ disproportionate with the nature and
volume of work. As stated in foregoing paras; that most of the complaints are responded
telephonically/email and this can be easily be accomplished by the computer knowing
officials like LDC and Data Entry Operator. Two posts of the Assistant (BS-15) are not
justified in commensuration with the volume of work.

It is also relevant to mention here that the work of the CC branch has lessees further
due to establishment of Compliant Call Centers in almost all circles. After undertaking
an exhaustive analysis of the nature of work of the Revenue Branch; the
recommendations of the Committee regarding sanctioned strength as well as the

21
CUSTOMER CARE BRANCH
Sl.No. Name of officials Date of Remarks

alongwith designation posting
1. Mr. Fazal Ahmed Gomdal 06-06-16 Tenure of the officer has yet not
Superintendent (BS-17) completed.
2. Mr. Arshad Riaz 15-11-12 The tenure of the official has completed
Assistant (BS-15) on 15-11-2016 and the 2nd officials has
3. Mr. Nisar Ahmed, 04-10- completed on 04-10-2013 and the official
Assistant (BS-15) 2010 is working even beyond the maximum
tenure of 05 years. He may therefore be
transferred from the said branch.
Two posts of Assistants are not justified in
the CC Branch. One of the Assistant is
engaged only to deal with telephonic
complaints.
4. Mr. Abdul Rahim , LDC 07-07-11 The tenure of the official has completed
(BS-09) on 07-07-2014 and the official is working
even beyond the maximum tenure of 05
years.
Name of post Existing Strength Required Excess (+) Less (-

Strength
Assistant (BS-14) 02 01 +01 00
Data Entry Operator (BS-12) 00 00 00 00
22
REGULATION BRANCH
According to Job Description; the Regulation Branch mainly deals in following tasks:-
Framing / amendment in rules of all kinds including recruitment rules of all cadres in
the PPO Department.
Amendments and updating of Recruitment Rules.
Interpretation of all kind of Rules and Regulations.
Working strength of the Regulation Branch is as under:-
Assistant Director = 01
Assistant = 01
Data Entry Operator = 01
LDC = 01
Total Number of Receipts dealt in the Regulation Branch for the period from 01-011-
2016 to 30-11-2016 comes to176.In this way the approximately less than 01 receipt per
official per day was dealt on average in the Regulation Branch.

01-01-2016 to 30- 176 01 01
11-2016
Though the most of the work of Regulation Branch is initiatives based and involves less
receipts from other offices; yet it was felt that the set up of the Regulation Branch is
underutilized and is currently only limited to the framing of Recruitment Rules.

It is yet another fact that various Circles often solicit guidance from this office on
administrative issues of the officials which are mostly neglected and no tangible
guidance is often offered to the sub-ordinate offices. Often such cases require guidance
of Administrative competent authority; which is not adequately provided by this office.
Keeping in view this fact, the Committee recommends that grievances relating affairs of
the officials and tendering necessary guidance/clarification on Administrative matters to
the Circles/Regions should be transferred to Regulation Branch. For this purpose an

23
extra post of Assistant/UDC may also be sanctioned in the Regulation Branch. Detailed
proposal in this regard is contained in the Broad Recommendations of the Committee.
Sl.No. Name of officer/officials Date of Remarks

1. Mr. Khalid Mehmood,
Assistant Director (BS-16)
2. Ms. Aneela Mukhtar, 28-07-15 Tenure of the official has yet not
Assistant (BS-15) completed. She is recommended to
continue in the Branch.
3. Mr. Muhammad Asif, 09-03-16 The post of Data Entry Operator is not
Data Entry Operator justified in the Regulation Branch as no
task seems to be accomplished by the
DEO. If compilation of the record/SROs is
the issue, this can even be done by the
LDC. LDC is currently engaged with
lesser of the Typing/Diary/Dispatch
work. Therefore he can dispose off the
work of the DEO too quite efficiently. The
DEO is accordingly recommended to be
transferred from the branch. The post of
the DEO can be utilized in Customer Care
Branch.
4. Mr. Javed Hussain, LDC 22-01-15 The tenure of the official has yet not
completed. He is recommended to

Strength Strength
Assistant Director (BS- 01 01 00 00
16)
Assistant (BS-15) 01 01 00 00
UDC 00 01 00 -01
24
Data Entry Operator 01 00 +01 00

(BS-12)
25
PLI BRANCH
According to Job Description; The PLI Branch is currently engaged in all policy matters
of the Postal Life Insurance. Father the PLI branch is also responsible for overall
financial and operational supervision of the PLI business throughout the country.
Working strength of the PLI Branch is as under:-
Assistant Director (PLI) = 01

AS PLI = 01
Assistant = 01
UDC = 01
LDC = 01
Total Number of Receipts dealt in the PLI Branch for the period from 01-01-2016 to 30-
11-2016 comes to 1602 . In this way the approximately 02 receipt per official per day
were dealt on average in the PLI Branch.

01-01-2016 to 1602 03 02
30-11-2016
working officials in respect of the PLI Branch are detailed below:-

1. Miss Nasira Perveen
Asstt Director (BPS-17)
2. Mr. Muhammad Asif 05-12-05 Tenure of the officer has completed since
(Assistant Supdt (BS-14) long. The official is working in the PLI
branch beyond the prescribed tenure
which is not only undesirable from
administrative point of view but also this
has alienated the official from the field
work and he is only engaged in clerical
nature of duties. Therefore he is
26
recommended to be transferred,
preferably, in field to give him exposure of
the field work. An AS PLI from the field,
can, alternatively be transferred to PLI
Branch for a fixed tenure of three years.
3. Mr. Muhammad Rafiq 10-02-04 The post of Assistant is justified to deal
Lodhi (Assistant (BS-15) with the clerical work. However the
official may be transferred to some other
branch to give him more exposure of
other section as he working in the said
Branch since long. This may result in the
rigidity of outlook and the official shall
not be able to work in other
sections/branches at later stage if he is
not transferred now. He is recommended
to be transferred immediately in the
interest of service.
4. Mr. Muhammad Asif 16-12-13 The tenure of the official has completed
on 16-12-2016 and the official is working
years. He may therefore be transferred
from the said branch.
5. Mr. Adil Wali Since last The tenure of the official has yet not
LDC (BPS-09) one year completed. He is recommended to

Strength Strength
Assistant Director (B-17) 01 01 00 00
A.S. (PLI)(BS-14) 01 01 00 00
Assistant (BS-15) 01 01 00 00
UDC (B-11) 01 01 00 00
Lower Division Clerk (B-9) 01 01 00 00
27
28
EXAMINATION AND RECRUITMENT BRANCH
In accordance with the Job Description ,the Examination and Recruitment Branch is
entrusted with following assignments:-
Preparation of vacancy position in the Department.

Policy matter relating to Recruitment in PPO Department
Examinations for direct recruitment (BPS 11 to 15).
Examinations for departmental promotions (BPS 11 to 15).
Working strength of the Examination and Recruitment Branch is as under:-
Superintendent = 01
Assistant = 01
UDC = 01
LDC = 01
However it worth mentioning here that the owing to the Federal Government Policy,
recruitment in respect of all the posts meant to be filled in through initial appointment
has to be made/processed through the Testing Agency. As per policy Testing Agency is
responsible for the whole process till short listing of the candidates. Due to this fact; the
work of the ER branch has lessened to greater extent. Therefore the admittedly the set
up of the ER Branch is currently under utilized.
Total Number of Receipts dealt in the Examination & Recruitment Branch for the period
from 01-01-2016 to 30-11-2016 comes to 1502. In this way the approximately 03
receipt per official per day were dealt on average in the ER Branch.

01-01-2016 to 30- 1502 02 03
11-2016
The ER Branch is only dealing with the Departmental examination from BS-11 to BS-15;
while the Departmental promotional/qualifying examination in respect of BS-16 and
above have been entrusted to the CP Branch. The CP Branch is already burdened with
other heavy assignments like the promotion cases as well as nomination for the
29
mandatory training courses .Accordingly it is recommended that the departmental
examination of BS-16 and above i.e. Departmental Accounts Examination, Accelerated
Promotional Examination may also be entrusted to the ER Branch.
working officials in respect of the ER Branch are detailed below:-

1. Mr. Ahmed Hassan Anis, 14-10-15 Tenure of the officer has yet not
Superintendent (BS-16) completed. He is recommended to
2. Mr.M.A.K Masood,, 10-03-15 Tenure of the official has yet not
Assistant (BS-15) completed. He is recommended to
3. Mr. Muhammad Ali 03-08-15 Tenure of the official has yet not
Razzaqi, completed. He is recommended to
UD (BS-11) continue in the Branch.
4. Mr. Awais Mehmood, LDC 25-11-10 The tenure of the official has completed
on 25-11-2013 and the official is working

Strength Strength
Assistant (BS-15) 01 01 00 00
UDC 01 01 00 00
30
31
MTRC BRANCH
According to Job Description the Money Transfer Reconciliation Cell (MTRC) mainly
deals in the reconciliation of payment and transaction figures of the various financial
services of the Pakistan Post Office Department. The MTRC Cell is also responsible to
obtain the payment and receipt figures of Western Union appeared in the Cash Account
from Revenue Branch and to match the payments with the settled transactions and to
take up the cases of discrepancies with the concerned offices for the settlement of these
transactions / payments
Working strength of the MTRC Cell is as under:-
Assistant Accounts Officer = 01

Junior Accountant = 01
LDC = 01
Most of the receipts required extensive work and mainly relates to compilation of the
data/figures, analysis and ____ reconciling with DA, PPO & GPOs. At present each under
is being calculation is system.

It was also been observed that room for staff is very small. In order to his needs to the
more space sack for record
AAO = 01
Junior Accountant = 01
Assistant = 01
LDC = 01
working officials in respect of the MTRC cell are detailed below:-

1. Mr. Faisala Idress
A.A.O (BPS-17)
2. Mr. Abid
Jr. Accountant (BPS-16)
32
3. Mr. Asif Mehboob Khan 23-06-16 Tenure of the official has yet not
D.E.O (BPS-12) completed. He is recommended to
4. Mrs. Perveen Akhtar 16-07-10 The tenure of the official has completed
LDC (BPS-09P on 16-07-2013 and the official is working

Strength Strength
A.A.O (B-17) 01 01 00 00
JR. Accountant (B-16) 01 01 00 00
DEO (B-12) 01 02 00 01
LDC (B-09) 01 01 00 00
33
LAW BRANCH
According to Job Description the Law Branch mainly deals Law cases, Labour union
cases and to perform all outdoor duties of NIRC, Civil Courts, Service Tribunal Ministry
of Law and Justice and other court cases.
Working strength of the Law Branch is as under:-
Superintendent = 01
ASPOs = 01
Assistant = 02
UDC = 02
LDC = 02
Total Number of Receipts dealt in the Law Branch for the period from 01-01-2016 to 30-
11-2016 comes to 9518. In this way the approximately 05 receipt per official per day
were dealt on average in the Law Branch.

01-01-2016 to 30- 9518 05 08
11-2016
At present Pakistan Post Office Department is facing numerous litigation in various

courts of Law like Supreme Court, High Courts, Labour Courts, FST and Wafaqi
Mohtasib e.t.c. Resultantly, the Law Branch of this Directorate General has to deal with
enormous work and this results into lesser attention on every case and diminishing
quality.
Due to the above mentioned reasons, defense of Pakistan Post Office Department in the
court of Law cannot be well presented. It is almost usual that number of cases are fixed
in various legal forums on a same day and the officials of Law section are unable to
attend all forums.
Keeping in view the above, in order to improve the quality of work and to ensure proper
concentration on legal matters, it is proposed that the Law Branch may be bifurcated
into i.e. Litigation-I and Litigation-II sections which may be supervised by the two
Superintendents. The existing Superintendent may supervise the Litigation-I while the
Superintendent Litigation-II may be arranged as proposed under:
The post of Superintendent (R&I) may be utilized as Superintendent Litigation-II
and the R&I branch can easily be Supervised by an Assistant (BPS-15).
Bifurcation of work between the Litigation-I & Litigation II Section would be as under:-
34
Litigation-I: -
Chief Controller Stamp Karachi
Postmaster General Central Punjab Circle Lahore
Postal Life Insurance Lahore
Postal Staff College
Litigation-II:-
Dte-General PPO, Islamabad

Postmaster General Baluchistan Quetta
Postmaster General Northern Punjab Circle Rawalpindi
Postmaster General Southern Punjab Circle Multan
Postmaster General Metropolitan Circle Karachi
Postmaster General Northern Sindh Circle Hyderabad
Postmaster General FC, AJK & GB Circle Islamabad
Postal Life Insurance, Karachi
Postmaster General KPK Circle Peshawar
working officials in respect of the Law Branch are detailed below:-

1. Mr. Amjab Ali Abbasi 10-04-15 Tenure of the official has yet not
Superintendent (BPS-16) completed. He is recommended to
2. Mr. Naseer Ahmed Niazi 15-08-16 Tenure of the official has yet not
ASPOs (BS-14) completed. He is recommended to
3. Mr. Alam Zeb 06-02-12 The tenure of the official has completed
Assistant (BPS-15) on 06-02-2015 and the official is working
Mr. Masooq Ahmed 16-09-15 Tenure of the official has yet not
Assistant (BPS-15) completed. He is recommended to
4. Mr. Muhammad Naseem 28-05-15 Tenure of the official has yet not
UDC (BPS-11) completed. He is recommended to
35
Mr. Abid Ali Amanat 17-11-16 continue in the Branch.

UDC (BPS-11)
5. Mr. Faheemullah 15-04-16 Tenure of the official has yet not
LDC (BPS-09) completed. He is recommended to
Mr. Muhammad Asim 09-07-15 continue in the Branch.
LDc (BPS-09)
RECOMMENDED SANCTIONED STRENGTH FOR LITIGATION-I
Name of post Number of posts Remarks

Superintendent 01 01 posts of Assistant currently existing in
ASPOs 01 the Law Branch shall be utilized in the
Assistant 02
Litigation-II.
UDC 01
LDC 01
RECOMMENDED SANCTIONED STRENGTH FOR LITIGATION-II
Name of post Number of posts Remarks

Superintendent 01 The extra auxiliary staff required for the
ASPOs 01 Litigation-II Branch shall be arranged
Assistant 02 through posting of the officials declared
UDC 01
surplus from the various branches as a
LDC 01
result of the instant Review .
36
A-COORD BRANCH
According to Job Description the A-Coord Branch mainly deals with the ________________.
Working strength of the Regulation Branch is as under:-
Superintendent = 01
UDC = 02
LDC = 01
Total Number of Receipts dealt in the A-Coord Branch for the period from 01-01-2016
to30-11-2016comes to 595. In this way the approximately 02 receipt per official per day
were dealt on average in the A-Coord Branch.

01-01-2016 to 30- 595 02 01
11-2016
It has been observed that the work assignments of the A-Coord Branch and A & R
branch are somehow overlapping. The Audit Paras and appropriation of Accounts is
currently being accomplished by both A & R and A-Coord Branch. It is proposed that
both the branches should be merged into one to streamline the work and to avoid under
utilization of the Human Resourse.
One post of UDC of existing A-Coord Branch may be utilized in the A & R branch while
the rest of the staff which would become surplus may alternatively be utilized in some
other needy sections.
working officials in respect of the A-Coord Branch are detailed below:-

1. Mr. Mazhar Iqbal 30-06-15 Tenure of the official has yet not
Superintendent (B-16) completed. He is recommended to
2. Mr. Muhammad Shahid 08-07-13 The tenure of the official has completed
UDC (B-11) on 08-07-2016 and the official is working
37

3. Mrs. Perveen Akhtar 24-05-16 Tenure of the official has yet not
UDC (B-11) completed. He is recommended to
4. Mr. Kamran Zaidi 25-05-15 Tenure of the official has yet not
LDC (B-09) completed. He is recommended to

Strength Strength
Superintendent (B-17) 01 01 00 00
UDC (B-11) 02 02 00 00
LDC (B-09) 01 01 00 00
38
DEVELOPMENT BRANCH
In accordance with the Job Description ,the Development Branch is entrusted with
following assignments:-
To maintain a Building Maintenance Plan for the whole of the financial year, on the
basis of rotation to repair every building at least once every three years.
To arrange meetings of DDWP
Any other duty assigned by the Additional Director General (PDI) and the Chairman
PPSMB, relating to the Development Branch.
Working strength of the Development Branch is as under:-
Superintendent = 01
Assistant = 01
UDC = 01
LDC = 01
Total Number of Receipts dealt in the Development Branch for the period from 01-01-
2016 to 30-11-2016 comes to 744. In this way the approximately 03 receipt per official
per day were dealt on average in the Development Branch.

01-01-2016 to 30- 744 02 02
11-2016
working officials in respect of the Development Branch are detailed below:-
Sl.No Name of officials Date of Remarks

. alongwith posting
designation
1. Mr. Syed Ahmed 24-02-15 The tenure of the officials has yet not completed.
Kaifi They are recommended to continue in the
Superintendent Branch.
(BPS-17)
2. Mr. Maqbool 25-07-11 The tenure of the official has completed on 25-
39
Hussain 07-2014 and the official is working even beyond

Assistant (BPS-15) the maximum tenure of 05 years. He may
therefore be transferred from the said branch.
3. Mr. Naeem-Ul- 23-06-16 The tenure of the officials has yet not completed.
Hassan They are recommended to continue in the
UDC (BPS-11) Branch.
4. Mr. Muhammad 09-09-16
LDC (BPS-09)

Strength Strength
Assistant (B-15) 01 01 00 00
UDC (B-11) 01 01 00 00
LDC (B-09) 01 01 00 00
40
MONEY REMITTANCES BRANCH
In accordance with the Job Description ,the Money Remittances Branch is entrusted
with following assignments:-
All matters relating to Western Union Money Transfer.
All matters relating Benazir Income Support Programme (BISP).
Matter relating to Punjab Food Support Scheme.
Matter relating to T.B Patient Money Remittance.
Working strength of the Money Remittances Branch is as under:-
Superintendent = 01
Assistant = 01
UDC = 01
LDC = 01
Total Number of Receipts dealt in the Money Remittances Branch for the period from
01-01-2016 to 30-11-2016comes to 907. In this way the approximately 02 receipt per
official per day were dealt on average in the Money Remittances Branch.

01-01-2016 to 30- 907 02 02
11-2016
working officials in respect of the Money Remittances Branch are detailed below:-

. alongwith designation posting
1. Mr. Fiaz Hussain 15-04-15 The tenure of the official has yet not
2. Mr. Arif Mehmood 09-02-10 The tenure of the official has been
Assistant (B-15) completed since long as the official is
working in the MR Branch since his
appointment in the year 2010.The
official is highly educated and limiting
him to a one branch is only corroding
41
his abilities. He may be transferred to

some other Branch especially in the
Financial Services Wing to give him
more exposure of the working of other
sections/Branches.
3. Mr. Kashif Ali 02-09-15 The tenure of the official has yet not
UDC (B-11) completed. He is recommended to
4. Mr. Farhad Iftikhar 02-02-09 The tenure of the official has been
LDC (B-09) completed since long as the official is
working in the MR Branch since his
appointment in the year 2009.The
official is recommended to be

Strength Strength
Assistant (B-15) 01 01 00 00
UDC (B-11) 01 01 00 00
LDC (B-09) 01 01 00 00
42
43
EXPRESS POST
Express Post Branch is one of the vital branches of the Operational Group and it is
assigned with following important tasks/job duties entrusted with following
assignments:-
Establishment of new Special Mail Services.
Publicity of services through media.
Preparation of data regarding income and expenditure of special services.
To keep watch on quality and standard of services.
Working strength of the Express Post Branch is as under:-
Superintendent = 01
Jr. Accountant = 01
DEO = 01
UDC = 02
LDC = 01
On launch of the Cash On Delivery Service by the Pakistan Post Office Department, the
EP Branch is also overseeing the operational and policy issues of the new project.In
order to improve the customers trust on COD; a complaint cell has also been established
in the EP Branch.
However in order to improve the complain response mechanism; it is the need of the
hour to post some energetic, competent and IT knowing officials. Performance of the
presently posted officials on COD desk is perhaps not upto the mark of standard quality.
Neither they have any IT background nor they are properly trained to respond complaint
of customers in courteous and corporate way. Therefore the Committee is of the view
that some IT Knowing officials with proper training may be posted in the EP Branch on
COD complaints Cell. In the first instance; we may have an option of posting Internee
females who are highly educated in the Business Administration/IT and are currently at
the disposal of the PPOD .However their services are not being properly utilized. They
may be posted in the EP Branch on COD Complaint Cell. Improvement in the working of
the Cell would be visible.

AS many as 4434 receipts were dealt in the EP Branch for the period from 01-01-2016
to 31-11-2016 .Keeping in view the In this way the number of receipts and volume of
44
work of the EP Branch; the existing sanctioned strength of the Branch is not justified.
One Asstt may be justified.

01-01-2016 to 30- 4434 03 06
11-2016
working officials in respect of the Express Post Branch are detailed below:-

1. Mr. Zulfiqar Ahmed 03-02-16 The tenure of the official has yet not
Superintendent (BPS-17) completed.
2. Mr. Anwar Shiekh The official is working in Branch since
Jr. Accountant (BPS-16) long and he has is working even
beyond the maximum allowed tenure of
05 years. Though he would have
mastered the work of EP Branch; but
he has negligible working experience of
the other section/branches. If we keep
him posted in EP branch because of
his knowledge of working of branch; he
would become indispensable and we
would have no alternative official if we
dont give the exposure of working to
some other officials. It is therefore
recommended that the official may =be
transferred to some other section to
give him exposure to working of other
branches/sections too.
45
3. Mr. Gul Navaiz Khan 15-02-16 The tenure of the official has yet not
DEO (BPS-12) completed. He is recommended to
4. Mr. Faisal Mehmood 22-07-16 Though the tenure of the officials has
UDC (BPS-11) yet not completed; but as elaborated in
Mr. Shoukat Hayat 15-02-16 foregoing paras some officials with IT
UDC (BPS-11) background may be posted in EP
branch to deal with online/telephonic
complaints regarding the COD .
5. Mrs. Mehnaz Akhtar 09-09-15 The tenure of the official has yet not
LDC (BPS-09) completed. She is recommended to

Strength Strength
Jr. Accountant (B-16) 01 01 00 00
Assistant (BS-15) 00 01 00 -01
DEO (BPS-12) 01 01 00 00
UDC (B-11) 02 01 00 00
LDC (B-09) 01 01 00 00
46
SPECIAL PROJECT BRANCH
Though earlier the Special Project Branch was dealing with the traditional projects in a
traditional manner; however now the Special Project Branch has been entrusted with
the responsibility to explore new horizons of the business activities within and outside
the existing structure of the Pakistan Post Office Department. The Pakistan Post Office
Department is currently engaged with various private sector Companies/Groups and
Business entitiesFurther the as the Pakistan Post has envisaged a a road map of
Reforms and Restructuring under the umbrella of the Reforms Agenda duly approved
by the Prime Minister of Pakistan.The Reforms Agenda mainly comprised of the
following components:-
Launch of Mobile Money Order
Launch of Logistic Company
Rebranding of the Pkaistan Post.
These above mentioned Reforms Package is almost a flagship programme of the
modernization of the PPOD and all these tasks are primarily handled by the Special
Project Branch. Keeping in view the importance of the Branch; it is much imperative
that supervisor and dealing hands of the SP Branch should be energetic, educated, IT
knowing with some business academic background.

Working strength of the Special Project is as under:-
Superintendent = 01
Assistant = 01
LDC = 01
Given the huge and so crucial tasks assigned to the Special Project Branch; the existing
working strength of the Branch is not enough to cope with the numerous work
assignments. Though the existing Superintendent and dealing hands are competent
and they are managing the affairs of branch in better manner; however the Committee
recommends that two additional post of Assistant and UDC are required to be
sanctioned at the Special Project Branch to manage the things in a better manner.
47
Presently the Special Project Branch is being Supervised by the Superintendent who is
directly supervised by the Deputy Director General (SI).There is no intermediary BS-
18/19 post to directly supervise the activities of the Special Project Branch and to
transmit the refined substance to upward channel of hierarchy. For this purpose;
following administrative arrangement is proposed that the Special Project Branch may
be placed under the ADDG (MR) ,who is already in the channel of the Deputy Director
General (SI).The Superintendent (SP) shall submit files to ADDG (MR) who shall route
these upward to Dy. DG (SI).

Total Number of Receipts dealt in the Special Project Branch for the period from
01-01-2016 to 30-11-2016 comes to 650. In this way the approximately 03 receipt per
official per day were dealt on average in the Special Project Branch .However the volume
of work of the SP Branch cannot be assessed on the basis of the Receipts as most of the
work assignments do not involve any receipts.

01-01-2016 to 30- 650 01 03
11-2016
working officials in respect of the Special Project Branch are detailed below:-

1. Mr. Imran Ali 06-06-16 The tenure of the official has yet not
Superintendent (BPS-17) completed. He is recommended to continue
in the Branch.
2. Mr. Attaullah Shah 11-11-15 The tenure of the official has yet not
Assistant (BPS-15) completed. He is also recommended to
3. Mr. Muhammad Naeem 08-05-15 The tenure of the official has yet not
Bhatti, LDC (BPS-09) completed. He is recommended to continue
in the Branch.
48

Strength Strength
Assistant (B-15) 01 02 00 -01
UDC (BS-15) 00 01 00 -01
LDC (B-09) 01 01 00 00
49
INLAND MAIL BRANCH
In accordance with the Job Description, the Inland Mail Branch is entrusted with all
operational and policy related affairs of the Inland Mail.
Existing working strength of the Inland Mail Branch is as under:-
ASPOs = 01
LDC = 01
It was observed with great concern that though two posts of the ASPOs/AS MST are
sanctioned in IM Branch; whereas only one AS MST is currently working in the said
Branch. The other post is lying vacant since many years and no regular incumbent
could be posted against said post. This state of affairs is ultimately resulting in suffering
of the official work; though the existing Assistant Director is management most of the
work of IM branch himself. However due to increased quantity of work; there is always a
chance of suffering of the quality of work. It is therefore strongly recommended that a
regular incumbent against the post of AS must be posted .The said incumbent may
either be arranged from filed offices or from this office.

One post of the Assistant is also vacant due to promotion to the incumbent Mr.Qaisar
Shakeel. The said slot carries important responsibilities like printing of the Annual
Report as well as other matters relating to operational vehicles of the PPOD. The
Administration may arrange posting of the incumbent at the earliest.

Total Number of Receipts dealt in the Inland Mail Branch for the period from
official per day were dealt on average in the Inland Mail Branch.

01-01-2016 to 30- 1334 01 05
11-2016
50
working officials in respect of the Inland Mail Branch are detailed below:-

1. Mr. Faisal Irfan Tenure of the officer has completed since long.
Assistant Director (B-16)
2. Mr. Muhammad Abbas 29-01-15 The tenure of the officials has yet not
ASPOs (B-14) completed. He is recommended to continue in
the Branch.
3. Mst. Shagutfta Parveen 22-11-08 The tenure of the official has completed on
LDC (B-09) 22-11-2011 and the official is working even
There is an urgent requirement of posting of
some Computer Knowing LDC in IM Branch.
Aptitude of existing incumbent makes her
suitable for R & I branch where less
typing/computer work is involved.

Strength Strength
ASPOs (B-14) 01 00 00 -00
Assistant (BS-15) 01 01 00 -01
LDC (B-09) 01 01 00 00
51
INSPECTION & VIGILANCE BRANCH
In accordance with the Job Description ,the Inspection Branch is entrusted with
To prepare the annual Inspections Programs for Circle.
Monitor and keep the Director General informed on proper observance and
implementation of the laid down procedure and systems in the Department through
surprise visit of GPOs, Divisions, Regions and Circles.

To devise a system of monitoring to prevent loss frauds, misappropriation, pilferage,
Mal Administration in the department.

Existing working strength of the Inspection & Vigilance Branch is as under:-
Assistant = 01
ASPOs = 01
LDC = 01
Total Number of Receipts dealt in the Inspection & Vigilance Branch for the period from
official per day were dealt on average in the Inspection Branch.

01-01-2016 to 30- 2650 02 05
52
11-2016
The post of the Assistant Director (Inspection) is vacant since October,2016 owing to
retirement of the incumbent. However no regular incumbent can yet be posted against
the post of AD (Inspection).This is very important post as the AD has to make frequent
surprise visits all over the country to have a check on the loss and fraud cases. Further
the AD has to accompany higher officers during the inspections of various
Circles/Regions. Due to vacancy of the post; the official work is suffering. It is therefore
proposed that a regular incumbent from the Circles/Regions may immediately posted to
manage the official work.HR wing may arrange posting at the earliest.
One AS Pos is working in the Inspection & Vigilance Branch .The Vigilance Cell was
established to constitute anti leakage squads with the purpose of making surprise vistis
at the Post Offices in order to curb the malpractices and loss & fraud cases. However it
could not become functional as yet due to non availibity of required staff.The
Establishment Branch of this office may therefore arrange transfer of required number
of posts of ASPos from the field offices to Inspection & Vigilance Cell. This may be done
on priority.
working officials in respect of the Inspection Branch are detailed below:-
Sl. Name of officials alongwith Date of Remarks

No. designation posting
1. Mr. Khalid Mehmood (Dual
Charge) Asstt Director (B-16)
2. Mr. Abdul Majeed 11-11-15 The tenure of the officials has yet not
Assistant (B-15) completed. He is recommended to
3. Mr. Muhammad Faheem 10-07-15 The tenure of the officials has yet not
ASPOs (B-14) completed. He is recommended to
4. Mr. Ehtesham Hussain 09-09-15 The tenure of the officials has yet not
53

Strength Strength
Assistant (B-15) 01 01 00 00
ASPOs (B-14) 01 01 00 -01
LDC (B-09) 01 01 00 00
54
PHILATELY BRANCH
The Philately Branch is dealing with issuance of commemorative postage stamps,
preparation of write-up and processing of designs launching and presentation of Stamps
etc.
Working strength of the Philately Branch is as under:-
Superintendent = 01
Assistant = 01
LDC = 01
Total Number of Receipts dealt in the Philately Branch for the period from 01-
01-2016 to 30-11-2016 comes to 1312. Keeping in view the volume of work of the
branch; the existing sanctioned/working strength is justified.

01-01-2016 to 30- 1312 01 05
11-2016
working officials in respect of the Philately Branch are detailed below:-

1. Mr. Asmat Ullah 13-10-15 Tenure of the officials has yet not
Superintendent (B-17) completed.
2. Mr. Habib Ullah Sajid 24-5-16 Tenure of the officials has yet not
Assistant (B-15) completed.
4. Mr. Muhammad Zahid 19-05-15 Tenure of the officials has yet not
LDC (B-09) completed.

Strength Strength
55
Assistant Director (B- 01 01 00 00

16)
Assistant (B-15) 01 01 00 00
LDC (B-09) 01 01 00 00
56
PUBLIC RELATION BRANCH
In accordance with the Job Description ,the Public Relation Branch is entrusted with
Compilation of material/research articles for publications.
Flashing of press release relating to Pakistan Post in the print and electronic media.
Arranging press conferences.
Preparing media reports for publishing in the newspapers.
Arrangement of Photo Graphic/Movie coverage of postal events.
Co-ordination with advertising agency.
Working strength of the Public Relation Branch is as under:-
Superintendent = 01
Assistant = 01
LDC = 01
The Pakistan Post should embark to the modern day tools of publicity and image
building. Currently the perception of the PPOD, like other Government Departments, is
marred with stagnancy, non-responsiveness and delay. The Management should
publicize the products of the PPOD besides image building through various means of
advertisement and publicity. The IT Wing of the Department must update the official
website of the Pakistan Post. The Public Relations Branch also work on customer
interaction through Social Media. It is proposed that an official page of the Pakistan Post
on Facebook may be established and customers queries be responded through that
page. For this purpose it is strongly recommended that Social Media Cell may be
established in the PR Branch to interact with the customers of the PPOD and to respond
to their queries.
Public Relations Branch is currently following the traditional footprints and the presence
of the PPOD on modern communication channels is almost legible .It is the need of the
hour that PR wing should properly publicize the products of the PPOD and endeavor for
the image building of department in order to compete with the private competitors.
The aptitude of the existing Supintendent of the PR Branch, in no way, justifies him for
the said post. There should be some energetic person having better communication
skills, personal relations with media persons as well as better administrative experience.
It is relevant to mention here even there are officers of Superintendent Level who have
57
Masters in Mass Communications; but their services are not being utilized in PR
Branch. They may prove best alternatives to strengthen the PR cell.

working officials in respect of the Public Relation Branch are detailed below:-
Sl. Name of officials alongwith Date of Remarks

No. designation posting
1. Mr. Muhammad Ismail 13-10-15 Though the tenure of the officer has yet
Superintendent (B-17) not completed but the said officer has no
aptitude for the Public Relationing. He
may therefore be transferred replacing
with some person having better
communication skills, personal relations
with media persons preferably Masters in
Mass Communications.
2. Mr. Muhammad Afzal 18-11-15 The tenure of the official has yet not
3. Syed Nasir Hussain Naqvi 08-06-15 The tenure of the official has yet not

Strength Strength
Assistant (B-15) 01 01 00 00
UDC/DEO 00 01 00 -01
LDC (B-09) 01 01 00 00
58
BOARD BRANCH
In accordance with the Job Description ,the Board Branch is entrusted with following
assignments:-
Arrangement of PPSMBs meetings.
Collection of Agenda items from concerned Groups / branches and arrangements
for the PPSM Board, Executive Committee meeting.

Review of decisions of Executive Committee and Postal Services
Managements Board.
Arrangement of Group Officers meeting.
Monitor the progress of implementation of the decision of PPSMB / Executive
Committee & Group Officers meetings.

Working strength of the Board Branch is as under:-
Superintendent = 01
Assistant = 01
DEO = 01
Total Number of Receipts dealt in the Board Branch for the period from 01-01-2016 to
30-11-2016 comes to 254. However it is relevant to mention here that volume of work of
the Board Branch cannot be assessed merely on the basis of receipts as most of the
work of Branch is initiatives based.

01-01-2016 to 30- 254 01 01
11-2016
Currently only one Assistant is working in the Board Branch who is not enough to deal
with the volume of work of said branch. Board Branch is engaged in conducting the
PPSMB meeting and Group Officers meeting ,which are a regular feature, now a days.
Therefore it is recommended that one post of UDC is urgently required at the Board
Branch.
working officials in respect of the Board Branch are detailed below:-

59

1. Mr. Amir Nisar 13-10-15 The tenure of the official has yet not
Superintendent (B-17) completed. He is recommended to continue
in the Branch.
2. Mr. Saghir Ahmed 05-06-10 The tenure of the official has been
Assistant (B-15) completed on 05-06-2013 and the official
is working in the said Branch even beyond
the maximum allowed tenure of 05 years.
3. Mr. Shumail Hassan 02-09-15 The tenure of the official has yet not
DEO (B-12) completed. He is recommended to continue
in the Branch.

Strength Strength
Assistant (B-15) 01 01 00 00
UDC (B-11) 00 01 00 -01
LDC (B-12) 00 01 00 00
60
PROTOCOL BRANCH
In accordance with the Job Description ,the Protocol Branch is entrusted with the
various protocol duties:-
Working strength of the Protocol Branch is as under:-
Superintendent = 01
Assistant = 01
UDC = 01
LDC = 01
Total Number of Receipts dealt in the Protocol Branch for the period from 01-01-2016 to
30-11-2016 comes to 254. In this way the approximately 0.5 receipt per official per day
were dealt on average in the Protocol Branch. Though most of the work of the branch
involves less receipts/filing activities; yet the volume of work of Protocol Branch does not
justify two post of the Assistant & UDC. Therefore one post of UDC may be transferred
from the Protocol Branch and may better be utilized in some other branch.

01-01-2016 to 30- 254 02 01
11-2016
working officials in respect of the Protocol Branch are detailed below:-

1. Vacant The post of superintendent is a vacant since
that shows that
2. Mr. Muhammad Akhtar 08-12-14 The tenure of the officials has yet not
3. Mr. Iftikhar Ahmed 22-12-14 As elaborated in above paras; one post ofg
UDC (B-11) the UDC alongwith incumbent may be
transferred.
4. Mr. Muhammad Jawad 07-07-11 The tenure of the official has been completed
61
Gul, LDC (B-09) on 07-07-2014. He may be transferred from

the said branch.

Strength Strength
Assistant (B-15) 01 01 00 00
UDC (B-11) 01 00 +01 00
LDC (B-09) 01 01 00 00
SAVING BRANCH
The Savings Branch is entrusted with following assignments:-

All Policy matters relating to Savings Bnak.
Matters relating to Sale of Savings Certificates/Special Saving
Certificates/Defense Saving Certificate/Regular Income Certificates etc.
All policy matters relating to Zakat deduction.
Maintaining of monthly/quarterly statement of Zakat deduction from all GPOs.
To entertain the complaints of account holders.
Issuance of sanctions on quarterly basis of Zakat to Zakat & Ushr Dn,
Islamabad.
Correspondence with Zakat & Ushr Division whenever required.
Working strength of the Saving Branch is as under:-
Superintendent = 01
Data Processing Assistant = 01
Assistant = 02
UDC = 01
LDC = 01
The Savings Sections of this Directorate General is currently entrusted with affairs
relating to Savings Bank, Sale of Savings Certificates/Special Saving
Certificates/Defense Saving Certificate/Regular Income Certificates by the Pakistan Post
Office Department on behalf of the Central Directorate of National Savings. The Savings
62
Bank work is very pivotal in the financial profile of the Pakistan Post and has always
shared a huge junk in the total revenues of the Department.
In order to speed up the pace towards resolving the Savings Bank impediments and to
more strengthen the Savings Bank Section, the Review Committee has formulated some
recommendations as contained in the Broad Recommendations of the Committee.
One post of the Assistant Superintendent Post Offices may be withdrawan from the
Pension Payment Cell and sanctioned in the Savings Bank to better deal with the
Savings Branch work. While one post of Assistant so spared from the Savings Branch
may be transferred to Pension Payment Cell in place of post of ASPOs.
Total Number of Receipts dealt in the Saving Branch for the period from 01-01-2016 to
30-11-2016 comes to 3672. In this way the approximately 05 receipt per official per day
were dealt on average in the Saving Branch.

01-01-2016 to 30- 3672 03 05
11-2016
working officials in respect of the Saving Branch are detailed below:-

1. Qazi Muhammad Mujahid, 13-06-16 The tenure of the officer has yet not
Superintendent completed.
2. Mr. Mirza Nadeem Baig -- The official is working in the Savings
DPA (B-16) Branch on attachment Basis. Attachment
of officials is not a desirable practice from
administrative point of view.
3. Mr. Muhammad Shahid 21-04-15 The tenure of the officials has yet not
Mehboob, Assistant completed. The official is competent one
(BS-15) and is managing the affairs of branch in
better manner. He is therefore
63
recommended to continue in the Branch.
4. Mr.Habib Ur Rehman, -- Tenure of the official has yet not

Assistant (BS-15) completed in the Savings Branch.
4. Mr. Imtiaz Ali, Assistant 18-11-15 Tenure of the official has yet not
(BS-15) completed in the Savings Branch.
5. Ms. Afsheen Akhtar, LDC 20-6-11 The tenure of the official has been
(BS-09) completed on 20-06-2014.She is working
in the Savings Branch even beyond the
maximum allowed tenure of 05 years.
Though she is working quite
satisfactorily; yet limiting the official to
one branch for such a longer period only
erodes the capabilities. Accordingly she is
recommended to be transferred to some
other branch to give her more exposure.
64

Strength Strength
Data Processing Asstt (B-16) 01 00 +01 00
ASPOs 00 01 00 -01
Assistant (B-15) 03 02 +01 00
UDC (B-11) 00 00 00 00
LDC (B-09) 01 01 00 00
65
PAY ALLOWANCES & PENSION BRANCH
Working strength of the Pay Allowance & Pension Branch is as under:-
Superintendent = 01
Jr. Accountant = 01
Assistant = 03
LDC = 01
Total Number of Receipts dealt in the Pay Allowance & Pension Branch for the period
receipt per official per day were dealt on average in the Pay Allowance & Pension Branch.

01-01-2016 to 30- 2904 04 03
11-2016
Due to establishment of the Pension Disbursement Cell in the Directorate Genera; all
the pension disbursement issues of the Postal pension stands transferred to the Pension
Payment Cell .Therefore the Volume of work has decreased. Further one official is
exclusively dealing only with the TA/DA ;which does not involve any exhaustive efforts
and most of the work simply require copy past. In view of the number of receipts dealt as
well as visible volume of work in the PA & P branch; three posts of the Assistant do not
justify. It is therefore strongly recommended that one post of Assistant may be
transferred along with incumbent from the PA & P branch ,being surplus post, to some
other section
PA & P branch is still dealing with the Complaints relating to disbursement of the Postal
Pension. As the Postal Pension also stands transferred to Pension Payment Cell
;therefore complaints regarding Pension Disbursement may also be dealt in the PPC
instead of the PA & P branch.

working officials in respect of the Pay Allowance & Pension Branch are detailed below:-
66

1. Mr. Muhammad Khalid 13-10-15 The tenure of the official has yet not
in the Branch.
2. Mr. Muhammad Shoaib -- --
Jr. Accountant (B-16)
3. Mr.Muhammad Zareef 28-02-13 Tenure of both the officials has completed
Assistant (B-15) on 28-02-2016 and 20-06-2014
Mr. Javed Iqbal 20-06-11 respectively and they are working in the
Assistant (B-15) branch beyond the prescribed tenure of
three years.
Mr. Riffat Ullah Khattak 20-05-16 The tenure of the official has yet not
Assistant (B-15) completed. However, as proposed in above
paras, one post of Assistant alongwith
incumbent may be transferred being in
excess in commensuration with the volume
of work.
4.. Miss. Rizwana Bibi 28-11-15

LDC (B-09)

Strength Strength
Jr. Accountant (B-16) 01 01 00 00
Assistant (B-15) 03 02 +01 00
LDC (B-09) 01 01 00 00
67
ESTABLISHMENT BRANCH
In accordance with the Job Description ,the Establishment Branch is entrusted with
Creation of Gazzeted / Non Gazzeted Posts.
Re-Organization of Circles / Regions / Units.
Creation of New Circle / Region / Division etc.
Creation / Permanency / Up-gradation & transfer of Post.
Opening / Establishment of all category of Post offices.
Review of Post Offices / DMOs / Unit Offices etc according to volume of
work.
Creation of Supernumerary posts.
Retention of Gezzeted Posts / Non-Gezzeted (from BPS-10 to BPS-15).
Working strength of the Establishment Branch is as under:-
Superintendent = 01
Assistant = 02
UDC = 01
LDC = 01
Total Number of Receipts dealt in the Establishment Branch for the period from 01-01-
per day were dealt on average in the Establishment Branch.

01-01-2016 to 30- 2202 03 03
11-2016
Establishment Branch has some permanent record and it cannot be destroyed in any
manner. Due to ever increasing number of files, the all files storing/keeping racks have
exhausted and there is no more space for keeping the office record. It is therefore
proposed that some space of Record Room may be provided for storing/preserving the
old precious record of the Establishment Branch.

68
working officials in respect of the Establishment Branch are detailed below:-

1. Mr. Muhammad Afzal 02-13-15 The tenure of the official has yet not
2. Mr. Muhammad Nadeem 08-11-10 The tenure of the official has
Assistant (B-15) completed .The official is educated and
competent one. He is recommended to be
transferred to some other branch to give
him more exposure of working of other
branches. Further he is on the verge of
promotion to the post of Superintendent
e may be transferred from the said
branch. He is proposed to be transferred
to some other branch.
Mr. Shoaib Gul 26-08-14 The tenure of the official has yet not
3. Mr. Kashif Qamar 05-08-06 The tenure of the official against the post
UDC (B-11) of the UDC has yet not completed.
5. Mr. Iftikhar Ahmed 15-04-16 The tenure of the official has yet not

Strength Strength
Assistant (B-15) 02 02 00 00
UDC (B-11) 01 01 00 00
LDC (B-09) 01 01 00 00
69
70
AGENCY FUNTION BRANCH
In accordance with the Job Description ,the Agency Function Branch is entrusted with
Dealing with the Sale of Agricultural Pass Book cases.
Dealing with the Sale of Highway / Motorway Code Book cases.
Matter relating to Collection of Income / Withholding Tax on Motor Vehicles.
Dealing with the Sale of Stamps and Renewal / Driving Licenses cases.
Matter relating to Cash collection of Citibank.
Dealing with the matter collection of utility bills.
Working strength of the Agency Function Branch is as under:-
Superintendent = 01
UDC = 02
DEO = 01
LDC = 01
Total Number of Receipts dealt in the Agency Function Branch for the period from 01-
01-2016 to 30-11-2016 comes to 1880. In this way the approximately 04 receipt per
official per day were dealt on average in the Agency Function Branch.

01-01-2016 to 30- 1880 02 04
11-2016
working officials in respect of the Agency Function Branch are detailed below:-

1. Mr. Ijaz Ahmed 01-12-16 The tenure of all members of the
Superintendent (B-17) branch have yet not completed.
2. Mrs. Shazia Shafi 09-03-16 Recommended to continue in the
DEO (B-12) Branch.
3. Ms. Mobina Tabassum -
UDC (B-11)
4.
71
5. Mr. Muhammad Faizan 15-4-16

LDC (B-09)

Strength Strength
DEO (B-12) 01 01 00 00
UDC (B-11) 02 002 00 00
LDC (B-09) 01 01 00 00
72
PENSION PAYMENT CELL
Pension Payment Cell has recently been established under the Financial Services Wing.
Pension Payment Cell has been established to make the Pension Payment Mechanism
more convenient, transparent and facilitative. The PPC is mainly responsible for all
operational and functional issues relating to the disbursement of Postal, CDA, PTCL and
Military pension.
Working strength of the Pension Cell is as under:-
Superintendent = 01
Assistant = 02
ASPOs = 02
DEO/DPS = 02
UDC = 01
LDC = 01
Keeping in view the volume of work as well as anticipated tasks of computerization of the
Pension system; the existing sanctioned strength of the PPC is justified; however one
post of ASPOs is recommended to be transferred to Savings Branch. Alternatively, one
post of Assistant may be transferred from Savings to PPC.

working officials in respect of the Pension Cell are detailed below:-

1. Mr. Muhammad Zafar Iqbal 14-03-14 Tenure of the Superintendent has
Superintendent (B-17) completed on 14-03-17; whereas tenure
2. Syed Nasir Hussain 03-08-15 of rest of the officials has yet not
Assistant (B-15) completed. The Superintendent may
3. Mr. Muhammad Aslam 27-01-16 therefore be transferred to break the
4. Mr. Wajid Ullah 30-08-16 tenure.
ASPOs (B-14)
5. Mr. Arshad Hussain 04-08-16
6. Mr. Imran Azeem -
DEO (B-12)
7. Mr. Sahibzada 28-05-15
UDC (B-11)
8. Mr. Gul Zamin 07-10-15
LDC (B-09)
73

Strength Strength
Assistant (B-15) 02 01 00 00
ASPOs (B-14) 02 01 01 00
DEO (B-12) 01 01 00 00
UDC (B-11) 01 01 00 00
LDC (B-09) 01 01 00 00
74
PERSONAL-I BRANCH
In accordance with the Job Description ,the Personal-I Branch is entrusted with
All service matters of BPS-17 and above officers (other than BPS-16 Postal Group)
(except discipline) and holding DPC viz appointment, promotion, transfer, Seniority,
retirement etc and matter related therewith.
Place requisition on FPSC for direct appointment in BPS-16 & above.
Maintenance of Establishment particulars / register in respect of gazetted posts of
Director General (BPS-16 to BPS-22).
Maintenance of Seniority list of all cadres in BPS-16 and above and all the relates
issues.
Maintenance of strength/ staff position.
Matters relating to STP and Final Passing Out Examination of Postal Group
probationers.
Working strength of the Personal-I Branch is as under:-
Superintendent = 01
Assistant = 03
LDC = 02
Total Number of Receipts dealt in the Personal-I Branch for the period from 01-01-2016
to 30-11-2016 comes to 9536. In this way the approximately 13 receipt per official per
day were dealt on average in the Personal-I Branch.

01-01-2016 to 30- 9536 03 13
11-2016
As many as 03 Assistants are working in the P-I Branch. One dealing hand is dealing
with the service matters of Postal Group officer one is dealing with ex-cadre officers
while one Assistant is assigned the routine matters mostly relating to charge reports.
75
Perhaps post of Assistant is not justified to deal with such affairs like charge
assumption/relinquishment reports. This can also be done by a UDC. It is therefore
recommended that one post of Assistant alongwith incumbent may be transferred from
P-I branch while a UDC may alternatively be posted in said branch.

In respect of maintenance of record, Registers and files; the performance of the P-I
Branch was exemplary.

working officials in respect of the Personal-I Branch are detailed below:-

1. Mr. Tariq Mehmood 29-03-12 The tenure of the officer has completed on
Superintendent (B-17) 29-03-15 and the officer is embarking even
the maximum tenure of 05 years.
2. Mr. Ali Hussain, 15-11-12 The tenure of the official has been completed
Assistant on. He may be transferred from the said
branch. The official is highly educated and
may be given the exposure of some other
branch to gain more knowledge/experience
for the mutual benefit of the both; the official
and department.
3. Miss Asia Qadeer, 19-08-15 The tenure of the officials has yet not
Assistant completed. They may continue in the Branch.
Mr. Atif Hassain, 19-08-16 However there are two LDCs working in the
Assistant P-I Branch against the sanctioned strength of
4. Miss. Sana 24-11-14 one LDC. This is perhaps not justified. All the
Jabeen,LDC dealing hands of the Branch are Computer
Miss. Samreen Asghar, 19-05-14 Knowing and can perform typing work
LDC themselves. The existing dealing hands are
dealing with routine work .One post of LDC is
strongly recommended to be transferred from
P-I branch alongwith incumbent for its
utilization at somewhere else.

76
Strength Strength
Assistant (B-15) 03 02 01 00
UDC (B-9) 00 01 00 01
LDC (B-09) 02 01 01 00
77
DISCIPLINE BRANCH
Discipline Branch is dealing with following assignments:-

All nature of disciplinary proceedings against officers & officials under the Pakistan
Post Office Department.
Review cases of officers in BPS-17 and above under Civil Servants (Amendment)
Ordinance,2001
Disposal of appeals against recommendation of Review Committee/ decision under
Section 13 (1) (i) of Civil Servants Act, 1973 (BPS17 & above).
Preparation and submission of materials to Law Branch/ Ministry of
Communications/Establishment Division regarding disposal of representations/
appeals/ Mercy petitions.
Working strength of the Discipline Branch is as under:-
Superintendent = 01
Assistant = 02
UDC = 01
LDC = 01
Total Number of Receipts dealt in the Discipline Branch for the period from 01-01-2016
day were dealt on average in the Discipline Branch.

01-01-2016 to 30- 1529 03 02
11-2016
working officials in respect of the Discipline Branch are detailed below:-

1. Mr. Muhammad Amir 13-10-15 Tenure of the officer has yet not
2. Mr. Fida Hussain 31-05-08 Three year tenure of the official has since
Assistant (B-15) been completed in the Discipline Branch.
The official Mr .Fida Hussain , Assistant
is working in the branch since he was
78
LDC. Though he might have mastered the

work of the Discipline Branch ; however
his exposure to other branches/sections
is almost negligible.
Therefore the official is recommended to
be transferred to other section/branches
to get more exposure/knowledge.
3. Mrs. Bushra Haleeema 03-08-16 The tenure of the officials has yet not
4. Mr. Tariq Mehmood-II 06-04-15
UDC (B-15)
5. Mr. Karamat Ali 08-11-12 The tenure of the official has completed
LDC (B-09) on 08-11-15 and the official is working
beyond the tenure of 03 years. He may
therefore be transferred from the said
branch.

Strength Strength
Assistant (B-15) 02 02 00 00
UDC (B-11) 01 01 00 00
LDC (B-09) 01 01 00 00
79
CAREER PLANNING BRANCH
In accordance with the Job Description ,the Career Planning Branch is entrusted with
Promotion of officers in BPS-17 and above of all Cadres/Groups.
Promotion of officers to BPS-16 Posts in the PPO Directorate General and 3. other
cadres which serves on all Pakistan Basis.
Promotion of officials in BPS-1 to 15 working in the PPO Dte-General.
Grant of Move over from BPS-16 to 17, 17 to 18,18 to 19 and 19 to 20 to officers of
the Pakistan Post Office Department.

Holding of meeting of DPCs.
Nomination of the Officers for Mandatory Training Course , workshops, courses
conducted by various training institutes.
Working strength of the Career Planning Branch is as under:-
Superintendent = 01
Assistant = 03
LDC = 01
Total Number of Receipts dealt in the Career Planning Branch for the period from 01-01-
per day were dealt on average in the Career Planning Branch.

01-01-2016 to 30- 1529 03 02
11-2016
The nature of duties of the Career Planning Branch Nature are of very important nature.
They have to deal with the promotions of the officers/officials and to prepare the
promotion cases for placing before the Central Selection Board/Departmental Selection
Board/Departmental Promotion Committees. The Branch supervisor/officials have to
make frequent visits to the Ministry of Communications/Establishment Division.
Therefore the working sanctioned strength is justified and no change with regard to
80
sanctioned strength is recommended. However out of three posts of Assistant; one post
may be replaced with UDC.

Recently the work of the Departmental Promotional Examination of the Jr. Accountant
has been transferred from the ER Branch to the CP Branch on the plea that the ER
Branch only deals with the Examinations of the Non-Gazetted posts. Perhaps this is not
the tangible plea as there is no distinction in the Job Description of the ER branch that
it should only deal with the Departmental examinations of the Non-Gazetted posts.
Further the volume of work of the ER Branch has considerably decreased owing to
Federal Govt policy regarding recruitment through Testing Agencies. Therefore it is
recommended that Departmental Examination of Accounts Cadre may again be
entrusted to the ER Branch.

working officials in respect of the Career Planning Branch are detailed below:-

. alongwith posting
designation
1. Mr. Khuram Hameed 20-10-15 Tenure of the officer has yet not completed.
Superintendent (B-17) He is recommended to continue in the
branch.
2. Mr. Muhammad 31-05-2008 Three year tenure of the both officials has
Hussain Asstt (B-15) since been completed in the CP Branch.
3. Mr. Muhammad Riaz 11-10-2011 The official Mr .Muhammad Hussain,
Assistant (B-15) Assistant is working in the branch since he
was LDC. Though he might have mastered
the work of the CP Branch ; however his
exposure to other branches/sections is
almost negligible.
Therefore both the officials are
recommended to be transferred to other
section/branches to get more
exposure/knowledge.
4. Miss. Okasha Akhtar 12-08-2016 The tenure of the officials has yet not
Assistant (B-15) completed. They recommended to continue
4. Mr. Maqsood 13-08-2014 in the Branch.
LDC (B-09)
81

Strength Strength
Assistant (BS-14) 03 02 +01 00
UDC (B-11) 00 01 00 -01
82
COMPUTER BRANCH
In accordance with the Job Description, the Computer Branch is entrusted with
following assignments:-.
Tendering/Purchase of computers and all necessary Machinery and Equipment

to run the Department efficiently.
To maintain database of computers, machinery and equipment provided
throughout Pakistan Post.
Working strength of the Computer Branch is as under:-
Superintendent = 01
LDC = 02
Total Number of Receipts dealt in the Computer Branch for the period from 01-01-2016
to 30-11-2016 comes to 1362.


01-01-2016 to 30- 1362 0 0
11-2016
Though one post of the Assistant is sanctioned at Computer Branch; however no
Assistant is currently working at Computer Branch. The work is currently being
managed by the Superintendent with the two LDCs. The Review Committee recommends
that regular dealing incumbent of the post of Assistant be posted in the Computer
Branch to ensure smooth disposal of the official work.

working officials in respect of the Computer Branch are detailed below:-

1. Mr. Zahoor Muhammad 01-11-16 The tenure of the officer has yet not
in the Branch.
2. Miss. Saima Ismail 19-05-14 The tenure of the officials has yet not
LDC (B-09) completed. They are recommended to
83
3. Mr. Abdul Basit 20-05-16 continue in the Branch.

LDC (B-09)

Strength Strength
Assistant (B-15) 01 01 00 00
84
PERSONAL-II BRANCH
In accordance with the Job Description, the Personal-II Branch is entrusted with
To deal with the appointment of the officials BPS 1-15 in the PPO
Dte-General.
To prepare the Seniority lists of the BPS 1-15 officials working in different cadres in
the PPO Dte-General.

Maintenance of Establishment particulars / register in respect of non-gazetted posts
of Director General ( BPS-1 to BPS-15).

Submission of the promotion cases of the staff of PPO Dte-General BPS
1-15 to CP Branch.
To issue orders regarding Posting / Transfer of BPS 1-15 staff in PPO
Dte-General.
To deal with the matters of engagement, further extension of contract and retention
against deceased quota (Assistance Family package) etc. of the officials in BPS 1-15 of
the Pakistan Post Office Department.
Working strength of the Personal-II Branch is as under:-
Superintendent = 01
Assistant = 02
UDC = 01
LDC = 01
Total Number of Receipts dealt in the Personal-II Branch for the period from 01-01-2016
day were dealt on average in the Personal-II Branch. Keeping in view the volume of work
and number of receipts dealt in the branch; existing sanctioned strength of dealing
hands is justified except LDCs.


01-01-2016 to 30- 3769 03 05
11-2016
85
However there are two LDCs working in the P-II Branch against the sanctioned strength
of one LDC. This is perhaps not justified. All the dealing hands of the Branch are
Computer Knowing and can perform typing work themselves. The existing dealing hands
are dealing with routine work .One post of LDC is strongly recommended to be
transferred from P-II branch alongwith incumbent for its utilization at somewhere else.
working officials in respect of the Personal-II Branch are detailed below:-

1. Mr. Khalid Mahmood 19-08-16 The tenure of the official has yet not
2. Mr. Riaz Ahmed Khan 28-05-15 in the Branch.
Assistant (B-15)
3. Mr. Mukhar Ahmed 22-04-16
Assistant (B-15)
4. Mr. Naseer Ahmed 26-06-15

UDC (B-11)
5. Syed Huma Raza 30-12-15
LDC (B-09)
6. Mr. Muhammad Shoaib 15-04-16
LDC (B-09)

Strength Strength
Assistant (B-15) 02 02 00 00
UDC (B-11) 01 01 00 00
Lower Division Clerk (B- 02 01 +01 00
09)
86
SERVICES AND SALVAGE BRANCH
Working strength of the Services and Salvage Branch is as under:-
Superintendent = 01
Assistant = 03
LDC = 01
Security Supervisor = 01
Total Number of Receipts dealt in the Services and Salvage Branch for the period from
01-01-2016 to 30-11-2016 comes to 2514.However most of the activities of SS branch
do not involve the receipts; therefore the justification of the sanctioned strength cannot
be assessed merely on the basis of receipts.


01-01-2016 to 30- 2514 03 03
11-2016
SS Branch is one of the most important public dealing branches which also involves
financial matters like provision of all kinds of stationery items to the Officers/Branches
of PPO Dte-General Islamabad, Arranging other misc items from the market on local
purchase basis. Therefore tenure of officials posted in such branches like SS Branch
must be observed as the keeping the officials posted beyond the prescribed tenure may
make them vulnerable to financial malpractices and they may develop some interests. It
is therefore strongly recommended that all the officials working beyond the prescribed
tenure may be transferred at once to ensure transparency in the official matters.

working officials in respect of the Services and Salvage Branch are detailed below:-

1. Mr. Khawaj Muhammad 07-09-11 The tenure of the officer has completed
Superintendent (B-16) on 07-09-14 and he is working even
said branch keeping in view the facts
87
mentioned in above paras.

2. Mr. Muhammad Zahid 06-8-11 The tenure of the official has completed on
Assistant (B-15) 06-08-2014 and the official is working
3. Mr. Shahid Mohuddin 21-09-15 Tenure of the official has yet not
Assistant (B-15) completed; though the break in last tenure
of the official was nominal
4. Mr. Muhammad Waqas 11-10-11 The tenure of the official has completed on
Assistant (B-11) 11-10-2014.
5. Mr. Saqib Jamal 08-12-11 The tenure of the official has completed on
LDC (B-09) 08-12-2014.

Strength Strength
Assistant (B-15) 03 03 00 00
LDC (B-09) 01 01 00 00
Security Supervisor 01 01 00 00
88
WELFARE BRANCH
In accordance with the Job Description, the Welfare Branch is entrusted with following
assignments:-.
All matters pertaining to Postal Medical Centre, G-8/4 Islamabad in connection with
bulk/local purchase of medicines. Besides annual verification of all Postal
Dispensaries.
Policy decisions regarding Q-Loans and Advances.
Allocation of funds under head House Building Advance and Conveyance Advance
to Circles/Regions/Offices.
Grant of House Building/Conveyance & Car Advances to the entitled officers/officials
of PPO Dte-General, Islamabad.
Checking of medical re-imbursement cases of entitled officers/officials of PPO
Department.
Grant of D.G Scholarship to the children of employees who secured high marks in the
Academic classes.
Working strength of the Welfare Branch is as under:-
Superintendent = 01
Assistant = 02
UDC = 01
LDC = 01
Total Number of Receipts dealt in the Services and Welfare Branch for the period from
official per day were dealt on average in the Welfare Branch.


01-01-2016 to 30- 3231 03 04
11-2016
working officials in respect of the Services and Welfare Branch are detailed below:-
89

1. Malik Usman Khaliq 01-11-16 Tenure of the officer/officials has yet not
2. Mr. Mr. Ashan Waheed 09-6-15
Assistant (B-15)
3. Mr. Aqib Mehmood 12-06-14
Assistant (B-15)
5. Mr. Muhammad Mushtaq 17-11-16
UDC (B-11)
6. Mr. Muhammad Maroof-II 15-4-16
LDC (B-09)

Strength Strength
Assistant (B-15) 02 02 00 00
UDC (B-11) 01 01 00 00
LDC (B-09) 01 01 00 00
90
PROCUREMENT BRANCH
The Procurement Branch is entrusted with following assignments:-.
Purchase of uniforms for entitled Post Office staff.
Purchase of Mail Bags for Post Offices/Exchange offices.
Purchase of other items through tendering process
Printing of DG monthly/Special circular.
Working strength of the Procurement Branch is as under:-
Superintendent = 01
Assistant = 02
UDC = 01
LDC = 01
Total Number of Receipts dealt in the Services and Procurement Branch for the period
receipt per official per day were dealt on average in the Procurement Branch. Whereas,
at the optimal level, atleast 05 receipts must be dealt by a dealing hand at average per
day. Therefore one post of Assistant seems in excess and may therefore be transferred
along with incumbent.


01-01-2016 to 30- 1940 03 03
11-2016
SS Branch is one of the most important public dealing branches which also involves
financial matters like procumbent and purchase. Therefore tenure of officials posted in
such branches like SS Branch must be observed as the keeping the officials posted
beyond the prescribed tenure may make them vulnerable to financial malpractices and
they may develop some interests. It is therefore strongly recommended that all the
officials working beyond the prescribed tenure may be transferred at once to ensure
transparency in the official matters.

91
working officials in respect of the Services and Procurement Branch are detailed below:-

1. Mr. Qaiser Sajjad 30-06-14 Tenure of the official has yet not
2. Miss Khadija Riaz 13-10-14 in the Branch.
Assistant (B-15)
3. Mr. Umair Afzal 19-09-15
Assistant (B-15)
4. Mr. Ashiq Hussain 08-09-14
UDC (B-11)
5. Mr. Muhammad Fazil 24*-02-14
LDC (B-09)

Strength Strength
Assistant (B-15) 02 02 00 00
UDC (B-11) 01 01 00 00
LDC (B-09) 01 01 00 00
92
RECEIPT & ISSUE BRANCH
In accordance with the Job Description, the Receipt & issue Branch is entrusted with
To receive and dispatch the mail by post or through special Messengers.
To deals with work relating to Security and Sanitation.
Working strength of the Receipt & issue Branch is as under:-
Superintendent = 01
LDC = 03
DR = 01
Total Number of Receipts dealt in the Services and Receipt & issue Branch for the period
from 01-01-2016 to 07-12-2016 comes to ________. In this way the approximately
___receipt per official per day were dealt on average in the Receipt & issue Branch.

01-01-2016 to 30- 00 00
11-2016
working officials in respect of the Services and Receipt & issue Branch are detailed
below:-

1. Mr. Mumtaz Khan 15-06-16 Tenure of the official has yet not
in the Branch.
2. Mr. Muhammad Saleem 28-06-12

LDC (B-09)
3. Mr. Sohail Zafar 14-09-12
LDC (B-09)
4. Mr. Asad Mehmood (N/D) 03-03-15
LDC (B-09)
5. Mr. Muhammad Aslam Date of
DR Appoint
93

Strength Strength
LDC (B-09) 03 03 00 00
DR 01 01 00 00
94
TELEPHONE & TRANSPORT BRANCH
In accordance with the Job Description, the Telephone & Transport Branch is entrusted
with following assignments:-.
Payment of token tax of vehicles
Arranging the purchase of Spare Parts of the vehicles from the local market.
Issuance of Petrol/Diesel/Engine Oil coupons to the Drivers.
Payment of Telephone Bills to the NTC Islamabad.
Working strength of the Telephone & Transport Branch is as under:-
Superintendent = 01
Assistant = 01
LDC = 01
Total Number of Receipts dealt in the Services and Telephone & Transport Branch for the
period from 01-01-2016 to 07-12-2016 comes to ________. In this way the approximately
___receipt per official per day were dealt on average in the Telephone & Transport
Branch.

01-01-2016 to 30- 01 0
11-2016
working officials in respect of the Telephone & Transport Branch are detailed below:-

1. Mr. Gul Muhammad Sabir 20-11-15 Tenure of the official has yet not
2. Mr. Naveed-Ul-Haq 13-02-14 in the Branch.
LDC (B-09)
3. Mr. Ali Akbar 29-01-15
LDC (B-09)
95

Strength Strength
Assistant 01 01 00 00
LDC (B-09) 01 01 00 00
96
CONFIDENTIAL BRANCH
In accordance with the Job Description, the confidential Branch is entrusted with
Maintaining the Expenditure of 01-Policy Formation and Direction.
Working strength of the confidential Branch is as under:-
Assistant = 01
Total Number of Receipts dealt in the Services and confidential Branch for the period
from 01-01-2016 to 07-12-2016 comes to ________. In this way the approximately
___receipt per official per day were dealt on average in the confidential Branch.

01-01-2016 to 30- 01 0
11-2016
working officials in respect of the confidential Branch are detailed below:-

1. MR. Gulam Nabi Tenure of the official has yet not
Assistant Director completed. He is recommended to continue
2. Mr Saad Ahmed 25-09-14 in the Branch.
Assistant

Strength Strength
Assistant Director 01 01 00 00
97
98
CASH BRANCH
In accordance with the Job Description, the Cash Branch is entrusted with following
assignments:-.
Maintaining the Expenditure of 01-Policy Formation and Direction.
Preparation of expenditure statement for DA. PPO Lahore.
Preparation of expenditure statement of Budget Branch, Budget Estimate & Revised
Estimate.
Pre-Audit sanctions.
Working strength of the Cash Branch is as under:-
Superintendent = 01
Assistant = 01
Cashier = 01
LDC = 01
Cash Overseer = 01
Total Number of Receipts dealt in the Services and Cash Branch for the period from 01-
01-2016 to 07-12-2016 comes to ________. In this way the approximately ___receipt per
official per day were dealt on average in the Cash Branch.

01-01-2016 to 30- 01 0
11-2016
working officials in respect of the Cash Branch & issue Branch are detailed below:-

1. Mr. Qaiser Shakeel 06-01-17 Tenure of the official has yet not
2. Mr. Ali Mohsin 28-08-16 in the Branch.
LDC (B-09)
3. Mr. Muhammad Nazir 07-02-14
99
Cashier
4. Mr. Faheem 14-12-15
LDC (B-09)
5. Mr. Muhammad Maqsoom 14-12-15
Cash Overseer (B-8)

Strength Strength
Cashier 0 01 00 00
LDC (B-09) 01 01 00 00
Cash Overseer (B-8) 01 01 00 00
100
DRAWING BRANCH
In accordance with the Job Description, the Drawing Branch is entrusted with following
assignments:-.
To prepare proposed drawing for new postal buildings (Residential).
To assist AEE / AXEN / XEN & S.E in Civil works.

To visit the houses in house requisition cases of Rawalpindi / Islamabad.
Working strength of the Drawing Branch is as under:-
Draftsman = 02
Ferro Printer = 01
= 01
Total Number of Receipts dealt in the Services and Drawing Branch for the period from
01-01-2016 to 07-12-2016 comes to ________. In this way the approximately ___receipt
per official per day were dealt on average in the Drawing Branch.

01-01-2016 to 30- 0 0
11-2016
working officials in respect of the Drawing Branch are detailed below:-

1. Mr. Muhammad Ashgar 17-12-09
Randhawa Draftsman
2. Mr. Mumtaz Malik 27-04-11
Draftsman
3. Mr. Fayyaz Ahmed Khan
Ferro Printer

101
Strength Strength
Draftsman 02 02 00 00
Ferro Printer 01 01 00 00
102
INTERNATIONAL POST BRANCH
In accordance with the Job Description, the International Branch is entrusted with
Routing Arrangements for mails (Letter-mail/Parcel Post)
Arrangements for carriage of mail by Sea and matters relating to Shipping Companies
Exchange of Diplomatic Bags
International Money Order Service
British Postal Service and accounts with British Post Office
UPU Publications
All matters concerning EMS (Express Mail Service).
Updating of EMS delivery information if IPS through EMTTS.

Working strength of the International Branch is as under:-
Superintendent = 02
Assistant = 02
LDC = 01
Total Number of Receipts dealt in the International Branch for the period from 01-01-
2016 to 07-12-2016 comes to ________. In this way the approximately ___receipt per
official per day were dealt on average in the International Branch.


01-01-2016 to 30- 01 0
11-2016
working officials in respect of the International Branch are detailed below:-

1. Mr. Muhammad Hanif Lodhi 14-02-13 The tenure of the official has completed on
Superintendent (B-17) 14-02-2016 and the official is working
103

2. Mr. Iqbal Khan Khattak -
Superintendent (B-17)
3. Syed Hussain Nawab 22-12-14 Tenure of the official has yet not
Assistant (B-15) completed. He is recommended to continue
4. MR. Zakaullah 06-01-11 in the Branch.
Assistant (B-15)
5. Mr. Waqas Sultan 27-01-11
LDC (B-09)

Strength Strength
Assistant (B-15) 02 02 00 00
LDC (B-09) 01s 01 00 00
104
QUALITY SERVICE BRANCH
In accordance with the Job Description, the Quality Services Branch is entrusted with
Routing Arrangements for mails (Letter-mail/Parcel Post)
Working strength of the Quality Services Branch is as under:-
Superintendent = 01
ASPOs = 01
DEO = 01
UDC = 01
LDC = 01
Total Number of Receipts dealt in the Quality Services Branch for the period from 01-01-
2016 to 07-12-2016 comes to ________. In this way the approximately ___receipt per
official per day were dealt on average in the Quality Services Branch.

01-01-2016 to 30- 02 0
11-2016
working officials in respect of the Quality Services Branch are detailed below:-

1. Mr. Kh. Riaz Ahmed 24-02-15 Tenure of the official has yet not
in the Branch.
2. Syed Fida Hussain Kazmi 21-05-13 The tenure of the official has completed on
ASPOs (B-14) 21-05-2016 and the official is working
3. Mr. Muhammad Imran 01-04-16 Tenure of the official has yet not
105
DEO completed. He is recommended to continue

4. Habid-Ur-Rehman 06-04-15 in the Branch.
UDC (B-11)
5. Mr. Shaukat Ali 19-02-15
LDC (B-09)

Strength Strength
ASPOS (B-14) 01 01 00 00
DEO (B-12) 01 01 00 00
UDC (B-11) 01 01 00 00
LDC (B-09) 01 01 00 00
106

Review of Branches

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1

In compliance with the decision reached out in the Group Officers

meeting held on 17-11-2016, the competent authority to constituted a committee

rationalize human resource in commensuration with the volume of work and to

recommend the administrative steps aimed at improving the overall working

conditions of this Directorate General.

2. The Committee shall comprise of following members:-

Mr. Safdar Hussain Deputy Director (A &R) Chairman.

3. The brief TORs of the above mentioned committee were as under:-

Review of work of each section/branch of this office.

Rationalization of Human Resource in commensuration with volume of work.

4. The Committee undertook the review exercise within the broad

framework of above SOPs and formulated the recommendations in the form of

instant Report. The Report contains branch wise recommendations as well as

overall broad recommendations. In order to improve the working of the

Committee may be implemented in letter and spirit.

BROAD RECOMMENDATIONS OF THE REVIEW COMMITTEE

of 03 years as prescribed the Serial No. 6, Chapter 3 of the Estacode-2007 (Volume-I).

According to the instructions of the Establishment Division, the normal tenure of an

2 years in any case.

In view of above mentioned facts it is most imperative to ensure that officials /

level of branch in-charge should immediately be transferred / rotated amongst other

suitability for further retention in service.

Committees may recommend retirement in the following cases:-

Rules, 1973 have been imposed on a civil servant.

public were recorded in the ACRs.

Board/DPC and the recommendation of the Selection Board/DPC is approved by the

retirement of a civil servant:-

known sources of income; and

(iii) Frequent unauthorized absence from duty

retention in the service.

the administrative authorities. In order to determine the required sanctioned strength of

recommendations about the required sanctioned strength in respect of each section /

branches / sections may be utilized in the needy branches.

smoothly be supervised by an Assistant. It is relevant to mention here the previously the

said branch used to be supervised by an Assistant In-charge instead of a

in the spirit of good administration to utilize the post of Assistants as receptionist. It is

Postal dispensary is as under: -

The supervision of such number of officials by a BPS-14 Medical Supervisor is not

that staff of dispensary remains absent from office.

This is also resulting in various audit objections by the DAC/ PAC.

shall be supervised by Superintendent under the Director (Admn) and shall be

purchase of medicines. Further Dte-General postal dispensary shall be supervised

administratively by the purpose cell.

to be transferred back to Postmaster General, Punjab Circle Lahore on 18-09-1992 but

Office of the Director of Accounts.

Department at P.O Medical Centre, G-8/4, Islamabad. The post in question is a

permanent doctor in the above mentioned Medical centre.

such cases require guidance of Administrative competent authority; which is definitely

not available in the FS Wing

guidance/clarification on Administrative matters to the Circles/Regions should be

withdrawan from the PA & GC branch to and posted at Regulation Branch.

Branch to deal with the following tasks:-

Accountant may alternatively be used in IP Branch.

Committee therefore recommends that :-

the various offices.

In the Hierarchal pyramid of the Operational Group in the Directorate General,

Committee recommends as follows:-

placed under the Director (IM) instead of Director (IP)

be immediately supervised by the ADDG (IM)/Customer Care.

supervised by the Assistant Director (IP).

STRENTHENING THE PUBLIC RELATIONS CELL

no longer a plus its a requirement. With the ever-increasing access to internet,