A

PROJECT REPORT
ON
RECRUITMENT & SELECTION PROCESS
ON
VODAFONE

Submitted to:
Kurukshetra University Kurukshetra
In Partial Fulfillment for the requirement for
the degree of
Master of Business Administration
(Session 2015-2017)

UNDER THE SUPERVISION OF: SUBMITTED BY:

Mrs. Monika Mishra Manjeet Kaur
Assistant Professor MBA( IV sem.)
MBA Roll No.

HARYANA ENGINEERING COLLEGE

JAGADHRI
KURUKSHETRA UNIVERSITY, KURUKSHETRA
HARYANA 135003, INDIA
 DECLARATION

I Manjeet Kaur, Class MBA IV Semester of HARYANA ENGINEERING COLLEGE,

JAGADHRI hereby state that the Research Report entitled Recruitment & Selection

Process on Vodafone submitted in partial fulfillment for the requirement of degree of

Master of Business Administration. It is the original work done by me and the

information provided in the study authentic to the best of my knowledge. This study has

not been submitted to any other institution or university for the award of any other

degree.

Manjeet Kaur

ii
 CERTIFICATE

This is to certify that the research report entitled Recruitment & Selection Process on

Vodafone submitted in partial fulfillment for the requirement of degree of Master of

Business Administration from HARYANA ENGINEERING COLLEGE, JAGADHRI

affiliated to Kurukshetra University, Kurushetra in an exclusive records if bonafied

research project carried out by Manjeet Kaur under the supervision and guidance of

Mrs. Monika Mishra (Assistant Professor) of Master of Business Administration of this

college.

It is also certified that while carrying out this research work she was constantly in touch
with faculty concerned for necessary guidance and essentially directions.
This work done by her has found satisfactory and commendable. I wish her great success
in her career.

Mrs. Monika Mishra Dr. Kuldeep Singh

Asst. Professor Principal
 ACNOWLEDGEMENT

Gratitude is not a thing of expression; it is more a matter of feeling there is always a

sense of gratitude which one should express for others for their help and supervision in

achieving the goals. I am deeply indebted to Mr. Pankaj Arora (HOD) & Mrs. Monika

Mishra (Assistant Professor) Business administration for providing me constant

encouragement and moral support to complete this task. He took much time out of his

busy schedule to provide me with valuable practical suggestions at various stages of my

work. In spite of his heavy academic and administrative commitments he ungrudgingly

helped me at every stages in my work . I can never adequately thank him for the long and

highly useful discussions. I had with him during the course of my research work and for

his competently steering me in the course of the research work (Thanks to Principal Mr.

Kuldeep Singh)

It too my deep gratitude to each and every one who has been helpful to me in completing

the Research work successfully.

Although I have made an honest attempt try to give some suggestions but some loopholes

may be there, which is suppose will be ignored.

Regards

Manjeet Kaur

iii
 EXECUTIVE SUMMARY

Project report consists of brief description of company Vodafone South Ltd. south ltd
special focus on the human resources. My topic was recruitment and selection process in
insurance company along with the significant finding and suggestions that give idea how
many the employees in the company are satisfied and not satisfied with welfare facility
of the company. Recruitment is the process of searching the candidates for employment.
In other words recruitment is the activity that links employer and job seekers.

Recruitment procedure of Vodafone Telecom Company is very easy. A person with high
educating and well experience can be recruited after a personal interview and group
discussion. After the training Recruitment of candidates is the function preceding the
selection, which helps to create a pool of prospective employees for the organization so
the management can select the right candidate for the right job from this.

Recruitment is the continious process whereby the firm attempts to develop a pool of
qualified applicant for the future human resources needs even though specific vacancies
do not exist usually the recruitment process starts when a manager initiates an employee
requisition for a specific vac.
 LIST OF FIGURE

Page No.
Figure 2.1 Internal 7
Figure 2.2 Sources of Recruitment 8
Figure 4.1 34
Figure 4.2 35
Figure 4.3 36
Figure 4.4 37
Figure 4.5 38
Figure 4.9 39
Figure 4.10 40
Figure 4.11 41
Figure 4.12 42
Figure 4.13 43
Figure 4.14 44
Figure 4.15 45
Figure 4.16 46
Figure 4.17 47
Figure 4.18 48
 LIST OF CONTENTS

Page No.
CHAPTER-1 INTRODUCTION 1-4
1.1 Vodafone South Ltd. 1
1.2 Vodafoneison South Limited 1
1.3 Essar Group 2
1.4 Five Core Businesses In Asia 2
1.5 About Vodafoneison Telecom 3
1.6 Vodafone in India 3
1.7 Vodafone in Punjab 4

CHAPTER-2 RECRUITMENT 5-19

2.1 Recruitment 5
2.2 Recruitment Needs are of Three Types 6
2.2.1 Manpower Requisition Form 6
2.2.2 CV Collection 6
2.2.3 Hr Interview 6
2.2.4 Functional Interview 6
2.2.5 Salary Negotiation Round 7
2.3 Recruitment & Selection Process in Flowchart (Internal) 7
2.4 Sources of Recruitment 8
2.5 External Sources of Recruitment 8
2.6 Internal Sources of Recruitment 9
2.7 Methods of Recruitment 9
2.8 Factors affecting Recruitment 10
2.9 Internal Factors Affecting Recruitment 10
2.10 Factors Affecting Recruitment Policy 11
2.11 External Factors Affecting Recruitment 11
2.12 Problems 14
2.13 The Market Overview 15
2.14 Strategic Drivers for RPO 15
2.15 The Business Case 16
 2.15.1 Cost Reduction 16
2.15.2 Process Improvement 16
2.15.3 Working with Specialist Providers 17
2.15.4 Why use Paradigm Recruitment? 17
2.16 Recruitment Strategy and Consultancy 17
2.17 Recruitment Process Audits 18
2.18 Assessment & Selection 18
2.19 Recruitment Process Outsource (RPO) Management 18
2.20 Campaign Management 19
2.21 Brand Management 19

CHAPTER-3 SELECTION 20-31

3.1 Selection 20
3.2 Selection Process 21
3.4 Selection Process in Flow Diagram 23
3.5 HR Terms and Condition for the employees in Vodafone 23
3.5 Types and Subtypes 25
3.6 Patterns of Selection 26
3.7 Mechanisms of Selection 26
3.8 Natural Selection 26
3.9 Sexual Selection 26
3.10 Examples of Natural Selection 28
3.11 Evolution by Means of Natural Selection 29
3.12 Objective of the Study 31
3.13 Scope of the Study 31

CHAPTER-4 RESEARCH METHODLOGY 32-33

4.1 Research Methodology 32
4.2 Universe of the Study 32
4.3 Research Design 32
4.4 Design of Questionnaires 32
4.5 Design of the Study 33
 4.6 Sample Size 33
4.7 Sampling Procedure 33
4.8 Source of Data 33

CHAPTER-5 DATA ANALYSIS & INTERPRETATION 34-48

CHAPTER-6 FINDINGS OF THE STUDY & CONCLUSION 49-50

6.1 Findings 49
6.2 Conclusion 49

QUESTIONNAIRE 51-53
BIBLIOGRAPHY