A

RESEARCH REPORT
ON

RECRUITMENT & SELECTION PROCESS

VODAFONE

SUBMITTED TO:
KURUKSHETRA UNIVERSITY, KURUKSHETRA

In the Partial Fulfillment of the

requirement for the degree of
MASTER OF BUSINESS ADMINISTRATION
SESSION (2014-2016)

Under the Supervision of: Submitted by:

Mr. Amit Chopra Gurpreet Kaur
Lecturer MBA MBA - Final (HR)
University Roll No.................
Class Roll No.........................
 SHREE SIDDHIVENAYAK GROUP OF
INSTITUTION, SHAHPUR
DISTT. YAMUNA NAGAR (HARAYANA)
(AFFILIATED TO KURUKSHETRA UNIVERSITY, KURUKSHETRA)
 PREFACE

In our two years degree of MBA of theres provision for doing summer training of 4 th
Sem. The essential purpose of this project is to given exposure and detailed outlook to
the student of the practical concept, which we already studied. For this purpose, I was
assigned the project for the RECRUITMENT & SELECTION PROCESS. The
project given for a period of 8 weeks which was informative, interesting & inspiring.

SUBMITTED BY:-
GURPREET KAUR
 ACKNOWLEDGEMENT

It is my immense pleasure to present the report titled, RECURITMENT and

SELECTION PROCESS.

Words are often to be a mode of expression for ones deep feelings. And I feel my
words are not enough to express my heartiest gratitude and indebtedness to those who
have assisted me in one or other way in writing of this project. . Research is never an
individual effort. It is contributory effort of many hearts, hands & heads. My debt to
those who have helped me in one way or to other is heavy indeed. While, I take this
opportunity to thanks all of them in this "Acknowledgement". I thank Almighty God
for all the opportunities to perform better and my family who has been constantly
supportive to my work and me. I am also thankful to the respondents who spared their
valuable time to provide me with information, which has proved to be vital for my
project. Last but not least, I pay my regard to my parents & friends.

I am thankful to numerous scholars and friends who in one way or the other helped
me in completing this work. Last but not the least; I would also like to express my
sincere thanks to other colleagues and trainees at Vodafone South Ltd. south ltd. Who
provided me with the necSouth Ltd.y congenial atmosphere for the timely completion
of his project and for encouragement and support throughout the course of training?
 EXECUTIVE SUMMARY

Project report consists of brief description of company Vodafone South Ltd. south ltd
special focus on the human resources. My topic was recruitment and selection process
in insurance company along with the significant finding and suggestions that give
idea how many the employees in the company are satisfied and not satisfied with
welfare facility of the company. Recruitment is the process of searching the
candidates for employment. In other words recruitment is the activity that links
employer and job seekers.

Recruitment procedure of Vodafone Telecom Company is very easy. A person with

high educating and well experience can be recruited after a personal interview and
group discussion. After the training Recruitment of candidates is the function
preceding the selection, which helps to create a pool of prospective employees for the
organization so the management can select the right candidate for the right job from
this.

Recruitment is the continious process where by the firm attempts to develop a pool of
qualified applicant for the future human resources needs even though specific
vacancies do not exist usually the recruitment process starts when a manager initiates
an employee requisition for a specific vac.
 LIST OF FIGURE

Page No.
Figure 2.1 Internal 7
Figure 2.2 Sources of Recruitment 8
 LIST OF CONTENTS

Page No.
CHAPTER-1 INTRODUCTION 1-4
1.1 Vodafone South Ltd. 1
1.2 Vodafoneison South Limited 1
1.3 Essar Group 2
1.4 Five Core Businesses In Asia 2
1.5 About Vodafoneison Telecom 3
1.6 Vodafone in India 3
1.7 Vodafone in Punjab 4

CHAPTER-2 RECRUITMENT 5-19

2.1 Recruitment 5
2.2 Recruitment Needs are of Three Types 6
2.2.1 Manpower Requisition Form 6
2.2.2 CV Collection 6
2.2.3 Hr Interview 6
2.2.4 Functional Interview 6
2.2.5 Salary Negotiation Round 7
2.3 Recruitment & Selection Process in Flowchart (Internal) 7
2.4 Sources of Recruitment 8
2.5 External Sources of Recruitment 8
2.6 Internal Sources of Recruitment 9
2.7 Methods of Recruitment 9
2.8 Factors affecting Recruitment 10
2.9 Internal Factors Affecting Recruitment 10
2.10 Factors Affecting Recruitment Policy 11
2.11 External Factors Affecting Recruitment 11
2.12 Problems 14
2.13 The Market Overview 15
2.14 Strategic Drivers for RPO 15
2.15 The Business Case 16
2.15.1 Cost Reduction 16
 2.15.2 Process Improvement 16
2.15.3 Working with Specialist Providers 17
2.15.4 Why use Paradigm Recruitment? 17
2.16 Recruitment Strategy and Consultancy 17
2.17 Recruitment Process Audits 18
2.18 Assessment & Selection 18
2.19 Recruitment Process Outsource (RPO) Management 18
2.20 Campaign Management 19
2.21 Brand Management 19

CHAPTER-3 SELECTION 20-31

3.1 Selection 20
3.2 Selection Process 21
3.4 Selection Process in Flow Diagram 23
3.5 HR Terms and Condition for the employees in Vodafone 23
3.5 Types and Subtypes 25
3.6 Patterns of Selection 26
3.7 Mechanisms of Selection 26
3.8 Natural Selection 26
3.9 Sexual Selection 26
3.10 Examples of Natural Selection 28
3.11 Evolution by Means of Natural Selection 29
3.12 Objective of the Study 31
3.13 Scope of the Study 31

CHAPTER-4 RESEARCH METHODLOGY 32-33

4.1 Research Methodology 32
4.2 Universe of the Study 32
4.3 Research Design 32
4.4 Design of Questionnaires 32
4.5 Design of the Study 33
4.6 Sample Size 33
4.7 Sampling Procedure 33
4.8 Source of Data 33
CHAPTER-5 DATA ANALYSIS & INTERPRETATION 34-48

CHAPTER-6 FINDINGS OF THE STUDY & CONCLUSION 49-50

6.1 Findings 49
6.2 Conclusion 49

QUESTIONNAIRE 51-53
BIBLIOGRAPHY 54