Professional Documents
Culture Documents
Vision
Table of Contents i Lamitan City guided by the principles of transparency,
accountability and good governance as one God-fearing,
Vision-Mission ii culturally diversed but united and the empowered citizenry
shall be the driving force for sustainable growth and
development in ARMM.
Performance Pledge iii
Mission
How to Use the Citizens Charter Guide Book iv It is our mission to lead in the implementation of programs
and projects geared towards a sustainably developed and
Introduction v progressive Lamitan a realization of an Abante Lamitan.
City Mayors
Availing of Farm Input 83-84
Accessing Technical Assistance on 85
Crop Production and Budget
preparation
Office
Availing of free technical training 86
on Agricultural and Fishery
Agricultural Technologist assigned 87
in Agricultural Barangays
City General Services Office 88
Regular Garbage Collection and 89
Disposal
Special Garbage Collections and 90
Disposal
City Health Office
Availing of Family Planning
91
92
Hon. Rosita U. Furigay
Services City Mayor
Availing of Maternal Care 93
Services
Availing of Outpatient 94
Consultation
Expanded Program on 95
How to avail of the service:
DURATION
IN-CHARGE
ACTVITY
CLIENT
PERSON
FORM
OF
STEP
FEE
ACTIVITY
Submits
docume Marilice F.
nts Filing/reco 2 Ocampo
required rding of minutes Adm.
to the request Aide IV
1 receivin
g clerk
or
employe
e in-
charge
Preparatio Marilice F.
Securing Mayors Clearance n of Ocampo
2
Schedule of availability of Service: clearance 5 Adm.
Monday Friday minutes Aide IV
8:00am-5:00pm
Approval City
of the City Mayor or
About the service: 3 Mayor 2 authorize
Individuals need to secure a mayors clearance before minutes d
they can apply for a firearms license. People seeking represent
employment are sometimes also required to secure the ative
same. This is especially to applicants to the PNP and AFP. Client Release of Marilice F.
receive clearance, Ocampo
the leaves 1 1 Adm.
What are the requirements? original copy for minute Aide IV
Original copy of police clearance 4
copy of file
Original copy of court clearance the
Latest community tax certificate clearanc
Official receipts from the municipal treasurer office. e.
1 set of doc. Stamp
employ
ee in
End of transaction charge.
End of transaction
N OF
ACTVITY
CHARGE
PERSON
CLIENT
FORM
STEP
FEE
PERSON
OF
FORM
FEE
STEP
PERSON IN-
ACTVITY
CLIENT
OF
FEE
CHARGE
FORM
STEP
ACTIVITY
ISSUANCES OF BUSINESS PERMIT AND LICENSES Secure Provide Gloria Applic
Schedule of availability of Service: Applicati Applicat Capapas ation
Monday Friday on Form ion License Form
from the Form 3 Officer III Busine
8:00am-5:00pm
Licensin with minute ss
g & attache s Enterp
Who May Avail of the Service: 1
Permit d rise
Businessman, transient vendors, distributors, brokers, etc. Office Busines Inform
and fill- s ation
What are the requirements? up all Enterpri Sheet
Residence certificate the se
Barangay clearance forms. Informat
police clearance ion
Sheet.
court clearance
Submit Check
Application to lease for market stalls (for market the all
occupants) filled-up entries
medical certificate forms to and 15 Gloria
Sanitary permits the complet minute Capapas
zoning clearance Licensin eness of s License
g & all the Officer III
Old Business Permit for renewal
Permit require
4 pcs 2 X 2 picture of the owner/Manager. 2 Office ments.
with Register
attached in the
requirem logbook
ents and
post
busines
s
number.
3 Present Check Roberto Base
the and Torrevillas d on
applicati comput Local the
How to avail of the service: on form e all the 15 Revenue capit
and necessa minute Coll. Offr. aliza
Enterpris ry fees s II tion/
e for the gros
informati busines s Indust
on sheet s inco ry
for me (DTI)
computa b) Social
tion of Securi
business ty
taxes to Syste
the m
treasury (SSS)
office. c) Burea
u of
Pay the Receive Eric As Intern
necessar paymen Bartolome per al
y fees to t and Elmer com Reven
the issued Fernando puta ue
Revenue official 3-5 Ruby tion Form (BIR)
collector receipt minute Lamis #51 d) Burea
, (Form s Sitti u of
4
treasury #51) Hadra Fire
office Apolinary Protec
o tion
Revenue (BFP)
Collection
Clerk II Forward Sign Rosita U. Busine
business applicati Furigay ss
5 Forward applicati on for City Applic
the on to the busines Mayor ation
applicati Office of s 1-3 Form
on to the the City minute or duly
different mayor s authorize
6
offices for d Busine
for approval represent ss
signatur ative Permit
e and certifi
payment cate
of
respecti
ve fees:
a) Depar
tment
of
Trade
and End of transaction
for
verificat
Retiring a Business License ion of
Schedule of availability of Service: paymen
Monday Friday t of
previous
8:00am-5:00pm
taxes
and fees
About the service: dues
Department Stores/retailers that have closed or Inspecti
ceased to exist or whose ownership has changed, must file on:
with the Municipal Treasury Office an application for
retirement of the business. This should be done to update the The
municipal governments record and to avoid accumulation of Applicatio Busines 1 day Erning
tax payments and penalties. n is filed s Adjijil
Licensin Licens
What are the requirements; g e Insp.
division II
Application for business retirement 2 copies
schedul
Barangay certification regarding cessation of business es an
Previous permit or licensed (to be surrendered) inspecti
2 on to
How to avail of the service: verify
closure
OF ACTIVITY
DURATION
of
PERSON IN-
ACTVITY
busines
STEP
CHARGE
CLIENT
FORM
s or
FEE
changes
in
nature
1 Secure Account or
applicati able
ownersh
on for Form ip
busines Elowin No. 51
Applicatio s 15 a
Follow up Advise Elowin
n and retireme minute Saldari Account
status of client a Account
verificatio nt form s ega able
applicatio to 5 Saldari able
n of and Inform Form
n and pay follow- minute ega Form
payments proceed ation No. 53
3. taxes up s Inform No. 51
to the Officer
due, if ation
municip I1 Account
any. Officer
al able
II
treasure Form
rs office No. 52
Secure
approved
Issuanc
e of
Elowin
a CGDH-I/CHRMO
retiremen request Saldari
t form 2 ega
4.
minute Inform
s ation
Officer
I1
End of transaction
City Human
Resource and
Management
Office
Ligaya G. Buenaventura
City Human Resource and Management Office Proceed
Applying for a Job with the Lamitan-LGU-ARMM to the
Schedule of availability of Service: LGU and
8:00 a.m. 5:00 p.m. Check check the
for job Bulletin
About the Service: vacancy Board
Applications for work at the LGU is open to anyone provided found at
they meet the qualifications required for the job opening. the left
side
Job openings are posted at the LGU-Bulletin Board and entrance
1
applications should be submitted to the HRMO. A Personnel for any
Selection Board screens applicants. job
posting.
The PSB Members are: He/She
o Danilo V. Alvaro CCR/City Administrator- Chairman may also
Members: check out
o Felipe M. Fernando-OIC/CHRMO the Civil
Rank and File Service
o Omar S. Alfaro-Administrative Officer V Field
o Anna Marie C. Torres-Social Welfare Assistant Office.
o Two (2) division chief representatives from the office Submit
where the vacancy is. applicatio Lolita T.
What are the requirements? n letter Calbi
Application letter specifying Human
Curriculum Vitae with latest 2x2 picture Submit the 2 Resource
Photocopy of certificate of eligibility applicati position minutes Managem
2
Photocopy of transcript of records on applied ent
for Assistant
Other supporting documents, if any.
together
with the
How to avail of the service: requireme
nts
IN-CHARGE
PERSON
3 Undergo
DURATION
ACTVITY
STEP
CLIENT
FORM
FEE
interview
OF
with the
HRMO
Prelimin upon 10 Ligaya G.
ary filing of minutes Buenavent
Intervie applicatio ura
w n. This is CGDH-1
done to HRMO
know
whether
the The PSB
applicants screens
meet the PSB and Personnel
minimum Screenin interview Selection
qualificati g the Board
on applicants
standard 5 who meet
required the
for the qualificati
position on
standard
Applicant requireme
will be nts
advised to
comeback The
on a applicant
Wait for scheduled 1 selected
Advice/N date minute by the
otice when PSB PSB to fill Ligaya G.
screens Hiring the Buenavent
the vacant ura
applicants position is CGDH-1
to fill the informed HRMO
vacancy. about the
Only selection.
4
applicants Hiring/sta
who are rt of
able to employm
6
meet the ent
minimum depends
qualificati on the
on departme
standard nt that
required has the
will be vacancy.
called for Employm
an ent
interview papers
by the are
PSB prepared
by the
HRMO
applied,
End of transaction and has it
approved
by the
departmen
City Human Resource and Management Office t head or
FILING AN APPLICATION FOR LEAVE chief of
Schedule of availability of Service: office
8:00 a.m. 5:00 p.m. Employee
submits
About the Service File the 2 Lolita
Permanent and temporary employee is entitled to vacation applicati application minut T. Calbi
and sick leave. Employees accrued leave credits (1.25 days each on form form for es Admin
2
for vacation and sick leave every month.) for leave leave Asst. II
applied. together
Actual leave are deducted from these leave. If an employee with the
leave period goes beyond the accrued credits, he/she will not be requiremen
entitled to pay for the excess of leave. Applications for vacation ts above.
leave must be filed at least 5 days before leave. For sick leave, the Employee
application must be filed immediately after an employee returns to waits while
work. the Human
Resource Lolita T.
What are the requirements? Processi Manageme 5 Calbi
Application for leave (CS Form No. 6) 2 copies ng of nt minut Admin
Medical certificate for sick leave exceeding 5 days Leave Assistant es Assista
Clearance from money and or property form records nt II
responsibilities if leave will last for 30 calendar days application
or more. for leave;
make sure
that
How to avail of the service: 3
supporting
OF DURATION
IN-CHARGE
documents
PERSON
ACTVITY
are in
CLIENT
FORM
STEP
order;
FEE
computes
leave
1 Employee credits and
Fill up accomplish processes
applicati es 2 copies application
on form of an form for
for leave application leave
applied form for applied
leave
Human What are the requirements?
Resource Ligaya Personal Data Sheet (CS Form 212 revised 2005)
Approval Manageme 2 G. Transcript of records duly certified by the issuing
of leave nt Officer minut Buenav
institution
computa approves es entura
4
tion the CGDH- Official copy of the certificates of eligibility or
computatio 1 License duly authenticated by the issuing office
n on the HRMO Medical certificates supported with;
application Chest X-ray
for leave Blood Test
Employee
Urinalysis
receives
the Rosita Drug Test
processed U. NeuroPsychiatric examination (for
Approval application 2 Furigay security personnel)
by the for leave minut City NBI Clearance/Police clearance
City and es Mayor Clearance if previously
Mayor submits or
the form to Authori employed/resignation/acceptance
5 the City zed Documentary stamps ( 1 set)
Mayor for Repres
approval entativ
furnish the e
HRMO a
copy of the
form after
approval
by the City
Mayor
End of transaction
DURATION
PERSON IN-
Monday Friday
CHARGE
ACTVITY
CLIENT
8:00am-5:00pm
OF
FEE
FORM
STEP
ACTIVITY
Submit Panun
pertinent umpa
supportin Checks Lolita T. sa
g and Calbi Katun
verify as 5 gkulan
document
to minute Adminis Certifi
s for cation
authentic s trative
issuance that
1 Assistan
of ity and pertin
validity t II
appointm ent
ent of provisi
supportin ons of
g LGC of
documen 1991
have
ts
been
compli
ed
2. KSS with.
Positio
Form
Prepares Karlown No. 33 n
appoint Blue Certifi descri
ment 5 Pastorfi cation ption
with minute de as to Form
s limitat
attachm
Adminis ion Follow-up Advise Ligaya
ent of provid appointm the G.
the trative
ed for ent within appointe Buenav
following Asst. I under entura
1 week e to
; sectio 4 Days CGDH-1
n 325 3. follow-up HRMO
of RA appoint
7160 ment
Certifi after 1
cation week.
that
funds 4. Let the
for appointe
the e sign
positio
documen
n is Appointee Lolita T.
availa ts of
will sign Calbi
ble his/her
document
s of appoint 2 Adminis Release
his/her ment, minute trative appoint
appointm the same s Asst. II Appointee ment to
ent shall be will the
secure a Ligaya
forwarde appointe G.
d to the copy of e and 2 hours Buenav
Budget his/her advise entura
Officer, approved him/her CGDH-1
City appointm to report HRMO
Treasurer ent by to the
and signing office
Accounta acceptanc where
7. e on the
nt for he/she is
signatori duplicate assigned.
es. copy of A short
appointm briefing/
ent and orientati
personnel on with
Processin Ligaya record
G. regards
g of book
5 Buenav to CSC
appoint
minute entura Law and
ments
5. s CGDH-1 Rules will
with HRMO be
complete
discuss.
documen
tary
requirem End of transaction
ents
Forward 1 day
City Human Resource and Management Office
appoint depend
Nida C. Securing Service Record, Certificate of Employment
ment to ing
Ramos and other Personnel Records
the upon
Schedule of availability of Service:
Mayor/Vi the
6. Sec. to Monday Friday
ce Mayor presen 8:00am-5:00pm
the
for ce of
Mayor
approval the About the Service
Mayor
LGU Employees may request the HRMO for copies of signature
service records, certificates of employment and certification
usually required for:
Salary loans and other forms of loan
Credit card applications
Step increment/promotion
Payment of loyalty pay Receive Khaiser
d the Issuance of 1 Ballaho
Retirement and terminal leave form
register record minute HRM
Employment by other firms/agencies upon registration ed Aide/Rec
from the City Government record ord Clerk
4
from the
How to avail of the service: employe
e in-
DURATION
charge
IN-CHARGE
ACTVITY
STEP
CLIENT
OF
PERSON
FORM
FEE
End of transaction
DURATION
n
IN-CHARGE
ACTVITY
4 Elementary/
CLIENT
OF
PERSON
FORM
STEP
FEE
High school
report card
rating
Proceed to ACTIVITY average
the HRMO Accepts Ligaya Family
and requiremen 1 G. income
submit the ts minute Buenav bracket and
1 requireme entura the number
nts to the CGDH- of brothers
person in- 1 and sisters.
charge HRMO
Qualified Ligaya
Applicants Conducts Notificatio scholars will G.
takes the competitive Ligaya n of be notified Buenav
written examinatio 45 G. results through entura
examinati n. minute Buenav 5 sms or CGDH-
2
ons The HRMO s entura posting on 1
schedules a CGDH- the LGU HRMO
competitive 1 bulletin
examinatio HRMO board
n.
5 days Ligaya
after G. The CHRMO Ligaya
compet Buenav Interview will conduct 15 G.
Evaluation itive entura the minute Buenav
3
examin CGDH- 6 interview s entura
ations 1 CGDH-
HRMO 1
HRMO
Approval of Rosita
contract for U.
7
subsidized Furigay
scholar City
Mayor
End of transaction
City Library
CLIENTELE/STUDENTS WHO USES LIBRARY MATERIALS FOR h request
RESEARCH AND STUDIES books
Schedule of availability of Service: needed.
Monday Friday
8:00am-5:00pm
Process
Who May Avail of the Service request.
Students in all levels
If the
Citizens of the City of Lamitan
book is Marilyn
availabl 5 Sanson
What are the requirements?
School ID/Any valid IDs e ask minute Administ
identific s rative
Duration: 10-15 minutes ation Aide IV
card of
the
How to avail of the service: student
s/clients
DURATION
for
ACTVITY
CHARGE
PERSON
CLIENT
FEE
FORM
OF
3 identific
STEP
IN-
ation
purpose
s.
ACTIVITY
Register Inform
with the Welcom 5 Marilyn the
library e minute Sanson Logbo student
in a student s Administ ok s/clients
1
logbook s/visitor rative if
for s Aide IV theres
users/vi no
sitors availabl
e books
needed.
2 Tell the
Request student Marilyn End of transaction
for s/clients 5 Sanson
books to wait minute Administ
use for while s rative
referenc searchi Aide IV
e and ng for
researc the
City Economic
Enterprise PROCESSING OF APPLICATION FOR LEASE OF MARKET
STALL/BUSINESS PERMIT
and
Schedule of availability of Service:
Monday Friday
8:00am-5:00pm
Management
Who May Avail of the Service:
Filipino citizen, at least 18 years of age, business operators
Office
3 pieces of 2x2 colored picture
Community tax certificate
Barangay clearance
MCTC
Police clearance
DURATION
IN-CHARGE
PERSON
Hakim T. Acari
ACTVITY
STEP
CLIENT
FEE
OF
FORM
CGDH-I/ EEDMO
ACTIVITY
Secure Present
the the
following 3. processed Hakim
requireme Leticia applicatio Check 1 T. Acari
1. nts: Check 1 Cuevas n form of the minute CEEDM
CTC require minute Ticket business veracity O
Barangay ments if Checker permit/lea of the Depart
Clearance complet se of applicati ment
MCTC e market ons Head
Police stall for
Clearance signatorie
3 copies s
of 2x2
colored
picture -Records
the
name of
- Leticia 30 business
Avail Prepares 10 Cuevas 0.0 Applicati 4. applican 3-5 Leticia
applicatio and minute Ticket 0 on Form t minute Cuevas
2. n Form for type the s Checker Require includin s Ticket
business applicati ments g the Checker
permit on form Eyong CTC type of
payments for 5 Taulan 86 AF No. business
. business Minute RCC III 0.0 51-C , place
(New/Ren permit s 0 of
ewal) Nonoy business
For - Punjong , permit
renewal Issuance Fernand 50. number,
present of o Cruz 00 and stall
old official RCC II number
business receipts Ba
license/pe se -
rmit -For d detache
renewal on d copy
of gro for
business ss office
permit inc file.
om
e
Proceed
to the
5. City Gloria
Treasurer Capapa
s Office s
for License
processin Officer
g and III
issuance
of
business
License
End of transaction
Processing of Application of credentials for slaughter d for
Schedule of availability of Service: crede
Monday Friday ntial
8:00am-5:00pm fee
IN-CHARGE
ship
PERSON
ACTVITY
STEP
CLIENT
OF
certifi
FORM
FEE
cate
Check Cayetan
1
ACTIVITY
the o
necessar 1 Pamara
Submi Issue Cayetan P30.0 Account
y minute n
t receipt o 0/hea able 2
Baran and 2 Pamara d for Form requirem
minute ents if Meat
gay advise n regula No. 51
s complete Inspecto
cleara the client tory
Meat r II
nce to fee
and impound Inspecto
r II Account
pay cattle at Does the
able inspectio Cayetan
the the
P10.0 Form n of o
neces slaughter
0/hea No. 53 cattle for 1 hour Pamara
sary house
d for ante-
fee for area for a n
impou 3 mortem,
crede period of if fitted
nding Meat
ntial 5 days Account for
consumpt Inspecto
before able
ion and r II
branding Form
it. No. 52 ready for
slaughter
P10.0 .
0/hea
4 Slaug
Weigh hter
ing Account fee,
fees able P20.0
Form 0/hea
For d
No. 51
Cattle
: For
Ante Hogs:
morte Ante-
m for morte
cattle m
P10.0 P10.0
0/hea 0/hea
d d,
Head slaug
Slaug hter
hter fee
Fee P10.0
P10.0 0/hea
0/hea d
d,
Record
Records Cayetan book
slaughter 15 o NAS-
ed minute Pamara NMIC
cattle/ho s Form
5 n
gs daily No. 01-
and 02
Meat
submit
Inspecto
monthly
r II
report
Cleaning Ignacio
the 3 hours A.
6 surroundi Lubaton
ng of the Utility
slaughter Worker
house II
End of transaction
City Civil
Registry
REGISTRATION OF BIRTH, MARRIAGE, DEATH
CORRECTION OF ENTRIES UNDER R.A. 9048
Schedule of availability of Service:
Monday Friday
Office
8:00am-5:00pm
PERSON IN-
If there is any
CHARGE
lacking in registry
ACTVITY
CLIENT
OF
FEE
FORM
STEP
the person
requireme nel
nt advice
applicant
ACTIVITY
to secure
one so as 0
not to
delay the Dea
processing Eric th
and Bartolo P
approval. me 80.0
0
Pay Process Elmer
necessa payment 5 Fernan Marr
ry fee to and issue minutes do iage
the official Lice
Treasure receipts Ruby nse
rs office Lamis P10
0.00
Sitti
Hadra Cert
Apolina ified
Form ryo True
No. Cop
Claire 102 Reven y
Typing and Adjijil ue P80.
processing 25 Asst. Form Collecti 00
of minutes Registr No. 90 on
complete ation Clerk II Atta
applicatio Officer Form chm
n No. ent
submitted Pedro 103 P
3 40.0
Dumap
lin As the 0
Record case
Officer maybe Aut
II hent
Or to icati
any on
registry P
person 30.0
nel 0
4 Legi
Birt tima
h tion
P P70.
80.0 00
Claire
Adjijil
Present Advice Asst.
Official concerned 5 Registr
Receipt party to minutes ation
together comeback Officer
with the on a
process specified Pedro
ed date to Dumap
5
applicati get their lin
on document Record
s Officer
II
Or to
any
registry
person
nel
End of transaction
City Social FRONTLINE SERVICES: Delivery of Basic Social Services
Welfare and
Schedule of Availability of Service:
Monday to Friday 8:00 a.m. to 5:00 p.m.
Development
Disadvantaged Women, OSY/ISY Youth, Children, Elderly, Persons
with Disability, Family & Community
Office
Form 200
Certification of Eligibility
Birth Certificate
Family Data Survey Form
DURATION
FEE
OF
ACTVITY
CLIENT
FORM
ACTIVITY
1.
Survey/Adm
inister 2 days
particular
questions to
Pelita L. Tacorda Register
women
4
Saturn
ina Logboo
CGDH-I/ CSWD your
name on
Evaluate/As
sess if
hours Amalu
l
k
CHARGE delivery
FORM
STEP
FEE
ACTVITY
CLIENT
IN-CHARGE
DURATION
Conducts
PERSON
FORM
STEP
FEE
Survey
OF
ACTVITY
CLIENT
on youths Saturnin
and 8 a
children hours Amalul
whose Social 1. Survey to
ACTIVITY
basic Welfare validate
needs Offr. I and assess 2 hours
have and identify
been on the Saturnin
deliberat immediate a
ely 1 hour Barangay needs. 8 hours Amalul
unattend Captains/O Social
ed to by Pelita L. fficials/Vict Relief Welfare
their 1 hour Tacorda ims Operation/D Offr. I
parents CSWDO reports to istribution 2 hours
or the office of needs.
Direct
Reassess 8 hours Social
on the Workers Conducts
needs of regular
the victims meetings
Relief
operation/di Service
stribution Delivery
PERSON IN-
DURATION
ACTIVITY
CHARGE
How to avail of the service: Children
ACTVITY
STEP
CLIENT
FORM
OF
DURATION
PERSON IN-
FEE
CHARGE
ACTVITY
STEP
CLIENT
OF
FORM
FEE
Conducts Saturnina
Register communi 76 hours Amalul
ACTIVITY
name on ty Survey Social Receive Saturnina
1
survey to Welfare Barangay reports 1 hour Amalul
forms identify Offr. I Captains/O from Social
clients fficials Baranga Welfare
reports to y 2 Offr. I
2 the office. officials. hours
Organize 1 hour
Senior Visits, 1 hour
Citizens Validate
1.
and 4 Social
Conducts Assess hours Worker
Orientati 1 hour situation Assistant/
on on the Officer
Attend program Saturnina Make a
all and Amalul listing
informed services 4 hours Social
schedule for Welfare Service
d elderly Offr. I Delivery
orientati 2 hours
on and Intake all
meeting senior
s citizens 4
using hours/servi
FSDF ce
City
Motorpool Request for Heavy Equipment and Dump Truck
Schedule of availability of Service:
Office
Monday Friday
8:00am-5:00pm
Who May Avail of the Services:
Private Contractors
Barangay Officials
the Public
What are the requirements?
Letter request addressed to the Mayor for the
use of Heavy Equipments and the operator.
DURATION
PERSON
ACTVITY
FORM
IN-
STEP
CLIENT
FEE
OF
CHARGE
Engr. Manuelo L. Manzan
ACTIVITY
Submit Manuelo
CGDH-I/ Motorpool letter
request
Accepts
letter
3
minute
L.
Manzan
address and s City
1
to the forward Motorpo
Mayor to the ol Offr.
thru the Mayor
Motorpo
ol Officer
Office
8:00am-5:00pm
DURATION
CHARGE
PERSON
CGDH-I/City Assessor
ACTIVITY
STEP
CLIENT
FEE
FORM
OF
IN-
1 Submit Samuel E.
ACTIVITY
related Flores
document
s Marcial I.
Makiling Jr.
Client 15
submit minute Edley Y.
s s Buenaventur
require a
ments
for Rodelia P.
transfe Alfaro Rima U.
r to *Tax Gappal
assess Jan Carlo N. Mapping
ment Tipa section
section chief and
for Tax Janeth M.
evaluat Mapping Flores
ion. Aide
records
the
Prepar Transacti
ation on in the
of Tax 30 Marcial TMCR
Declar minute Makiling
ation s Carlito T. *City
*FAAS Lopez Assessor
is approves
prepar and
ed TD signs the
2. is notice of
finaliz assessm
ed ent and
togeth Tax
er Declarati
with on
the
notice 5.
of Released Julieta M.
assess of Tax Agang
ment Declarati
on
DURATION
CHARGE
PERSON
dge
ACTIVITY
STEP
CLIENT
FEE
FORM
OF
IN-
receipt
and the
logbook
of Submit
ACTIVITY
assessm
required
ent
transacti document
on. s to
Records
Chief &
End of transaction the Tax
Mapping
Annotating or Cancelling Bail Bonds on Tax Chief for
Declarations & Verifying status of Real Property Tax evaluation 1
Assessment on Tax Map. . minute
Schedule of availability of Service:
Monday Friday 1.
Re
8:00am-5:00pm cords chief
assigns
Joseph U.
About the Service task to an Lim
administra 1 Ayesha
Trial Courts issues order to annotate or cancel
tive minute Rima U.
annotation on Tax Declaration submitted to court for bail
section. Gappal
bond.
Tax
To enable the client to identify real property, its
Mapper III
ownership and location in the tax map & other related assigns
maps. task to Tax
Mapping
Who May Avail of the Services: Aide
2. Annotation
What are the requirements; /Cancellati
Trial court order for annotation/cancellation on of Tax
Photocopy of Title or Tax Declaration Declaration
Ad Marcial
5
min Officer I.Makilin
How to avail of the service: I minute g Jr.
annotates/ s Carlito T.
cancels the Lopez
annotation
on the Tax End of transaction
Declaration
Janeth M.
The 2
Flores
City minute Securing Certified True Copy of Tax Declarations,
Assessor s
checks and Landholdings or No Improvements
signs the Schedule of availability of Service:
annotation/ Monday Friday
cancellatio 8:00am-5:00pm
n of
annotation About the Service:
in the Tax Tax Declaration serve as the office permanent
Declaration record of every Real Property Unit (RFU). A certified true
copy or certifications of landholdings and non-
Verification
improvements maybe requested from the office of the City
and
Assessor.
Identificati
on Who May Avail of the Services:
Draf
tsman I (B)
verifies the What are the requirements;
3. Photocopy of Tax Declaration/Personal Request
location of
the Request Slip of the BIR/Register of Deeds
property in Certification fee of P50.00 per request
the
taxmap &
other
related How to avail of the service:
DURATION
PERSON IN-
maps.
CHARGE
ACTIVITY
FORM
STEP
CLIENT
OF
FEE
Draf
tsman I (B) Joseph U.
presents Lim
ACTIVITY
4. the Ayesha
vicinity/loc Rima U.
ation of the Gappal
property to
the client.
improve
Request the Carlito T. ments
service: Lopez
IN-CHARGE
PERSON
ACTIVITY
FORM
STEP
CLIENT
3. Preparatio
OF
Assessm minute
Client ent s Rodelia
submits Clerks P.
letter of LAOO 5 Samue prepares Alfaro
request/p assigns minute l E. the
ersonal task to s Flores following Edley
request assessmen 1. Field Y.
1. to the t Clerk II Apprai Buena
assessme sal ventur
nt and a
division Assess
for ment Jan
evaluatio Sheet Carlo
n (FAAS) N. Tipa
2. Tax
Declar
ation
3. Sworn City
State Assesso
ment r
4. Notice approv
of es &
assess signs
ment the Tax
Declara
5. tion.
Processing
of Tax
Declaration Issuance/R
: Samue elease of
LAOO II l E. Tax
evaluat Flores Declaration
es & :
initiates Obtain a New Tax 5 Julieta
the Tax 20 Joseph copy of the Declarat minute M.
Declara minute U. Lim Tax ion is s Agang
tion s Declaration numbere
and Samue d & copy Arsida
FAAS. l E. is issued H.
Tax Flores to the Panglia
Mappin client s
g Janeth The
Section M. client
records Flores 6. affix his
the signatur
transac e to
tion in acknowl
the edge
taxmap receipt
ping in the
control notice of
roll assessm
(TMCR) ent and
LAOO II logbook
reviews of
the assessm
propose ent
d Tax transacti
Declara ons.
tion
End of transaction
PERSON IN-
CHARGE
ACTIVITY
3.
STEP
CLIENT
OF
FEE
FORM
Preparation Marcial
of Tax Makilin
Declaration g
ACTIVITY
1.
Assessment Rodelia
Client Samuel
clerks 30 P.
submits LAOO 3 E.
prepare the minute Alfaro
letter of assigns task minute Flores
following: s
request to s
Field Edley Y.
to assessment
appraisal Buenav
assessme clerks.
entura
nt
Asst. Sheet
section
(FAAS Jan
Carlo
Tax N. Tipa
Declaration
Samuel
Sworn E.
Statement Flores
Notice of
Assessment
Processing
of Tax
Declaration
LAOO I
eavaluates
initials the
updated Tax Samuel
Declaration E.Flore
and FAAS s
20
Tax Mapping minute Julieta
section s M.
records the Agang
4. transaction
in the tax Joseph
mapping U. Lim
control roll
(TMCR) Janeth
M.
LAOO review Flores
the updated
TD
City
Assessor
Approves
and signs
the Tax
Declaration
Issuance of
owners
copy
Approved
Julita
M.
Agang
City
Tax
Declaration
is released
5
minute
s
Arsida
H.
Panglia
Engineering
Office
5. The owner s
acknowledg
e receipt by
signing in
the notice of
assessment
and logbook
of
transaction
End of transaction
OF DURATION
ACTIVITY
Certified true copy of TCT and approved lot plan
STEP
CLIENT
FEE
FORM
signed by the Geodetic Engineer (3 photocopies
each)
Tax Declaration (3 photocopies each)
Current Real Property Tax Receipt (3
photocopies each) DPWH
Six sets of plans (blue print) signed and sealed Form
by duly licensed architect or civil engineer, prof. No.
electrical engineer, sanitary plumbing engineer, 2003-
mechanical engineer and owner or applicant. 001-
Six sets of specifications prepared, signed and BDPWH
sealed by a duly licensed architect or civil engineer Get Issue 1 Rose
applicatio application minut R. Una Ancillar
and owner.
1. Buildi y Form
Six sets of specifications prepared signed and n form form and e
ng No.
sealed by a duly licensed architect or civil engineer register in
Inspec 2003-
and owner. the tor 001-E
Structural analysis/soil bearing capacity duly logbook.
signed by an engineer and owner. DPWH
ECC-Environment compliance certificate from Ancillar
DENR y Form
No.
If applicant is not registered owner of the lot ( 3 copies each)
2003-
Duly notarized copy of the sale contract of lease
001-P
Duly notarized copy of the deed of sale
Check the tor
following:
Submit
accomplis 1. Properl Rose
hed y 15 R. Una
accom min Buildi
applicatio
plished ng
n form Inspec
2. of the Forward 1 Evaluate, 5 Vincen
form tor set of reviews or workin t
2. Comple Saldar As
plans and recommen g days
teness iega comp
specificat d with uted
of Chief
ions to respect to of
support 6.
ing chief of fire safety local
docum local fire Fire
ents service Servic
processin e
g
Forward Reviews, Edna
plans and check all Ventu
estimates papers and s
3
to zoning issue Zonin
office zoning a) Evaluat
g
e Ignaci DPWH
clearance office buildin o T. Form
Processin g 1 Enriqu No.200
g docum week ez
3-001-
ent as Office
to of the B
7. technic Buildi
Ask for Prepare/co 4 Rose Acco
al ng
the fees mpute hours R. Una rdin require officia
4. assessme correspond Buildi g to ments ls
ng
nt ing fees NBC under
Inspec
fee NBC
tor
b) Approv
e
5.
Rubie 8.
Pay fees Payment of 10 Lamis As
Reven comp DPWH
fees mins
ue uted Form
Collec No.200
3-001-
DURATION
PERSON IN-
CHARGE
B
ACTIVITY
FORM
CLIENT
OF
FEE
STEP
Ancillar
ACTIVITY
y Form
Submit
No. request to Angelina
Get Release 1 min Rose
2003- the F. Dublois
approved approved R. Una
001-E Submit personnel 2 Administr
building building
Buildi request incharge. minutes ative Aide
permit plan Staff IV
ng
receives
Inspec DPWH 1
and records
tor Ancillar the request
y Form letter in a
No. logbook
then submit
2003-
it to the
001-P Municipal
Engineer.
Notation of
End of transaction
the
Municipal Engr.
Maintaining Drainage Systems and Other Engineer. 2 Ignacio T.
Infrastructure Evaluates minutes Enriquez
Schedule of availability of Service: the request City
Monday Friday 2 and Engineer
8:00am-5:00pm endorses
the same to
About the Service: the
Infrastructure maintenance services provided by the Drainage
and
Municipal Engineers Office include:
vegetation
Cleaning of drainage division
3
What are the requirements? Evaluation Engr.
Letter request specifying the service needed. and Reina
Assessment 2 Tisha C.
How to avail of the service: Maintenanc minutes Malonzo
e Engineer Engineer
evaluates III reviews and 10 Ignacio T.
and evaluates minutes Enriquez
assesses the results City
the request of Engineer
inspection
and
Site program of
inspection Engr.Rein work. He
and 4 hours a Tisha C. then
investigatio Malonzo recommend
n Engineer s for
Maintenanc III approval
e Engineer the
4 implementa
talk to
persons and tion of
Barangay maintenanc
officials e work.
concerned
on-site.
Engr.Rein
Program of Implementa a Tisha C.
work tion. Malonzo
preparation. Engr.Rein Maintenanc 16 Engr. III
Maintenanc a Tisha C. e engineer hours
e engineer 8 hours Malonzo assigns (2days) Arnold M.
prepares an Engineer foreman Mirasol
estimate of III and CMGF
7
5 materials, maintenanc
labor and e men on Aquilles
equipment site; and D. Omlero
required. prepares CMF
(Required drainage
only for construction
repair of materials
drainage ) and
equipment.
6
Recommen End of transaction
d for
approval. Requesting the preparation of plans and programs of
Municipal work
Engineer Engr. Schedule of availability of Service:
Monday Friday Engineer.
8:00am-5:00pm
PERSON IN-
assesses the
CHARGE
ACTIVITY
request
CLIENT
FEE
FORM
STEP
4
Site
1 inspection
Submit and
request to the Angelina F. investigation. Engr.Reina
Subm personnel in 2 Dublois Maintenance 8 Tisha C.
it charge. Staff minut Administrat Engineer talk hours Malonzo
reque receives and es ive Aide IV to persons (1 Engineer III
st records the and Barangay day)
request letter officials
in a logbook concerned on-
then submit it site. Engineer
to the proceed to
Municipal survey work,
if a survey is
needed.
Prepare work
program.
Construction 1 Engr.Reina
engineer week Tisha C.
5. prepares Malonzo
detailed Engineer III
plans. He then
prepares a bill
of materials
Recommendat 3 Engr.
ion and minut Ignacio T.
6
approval es Enriquez
CityEngine
er
End of transaction
City Planning
and
Development
Coordinator
Office
Florence F. Herrera
CGDH-I/ CPDO
Eric
Bartolom
e
MTOP Application
Schedule of availability of Service: Elmer 1,25
Monday Friday Make Review/Ac 2 Fernando 0.00
8:00am-5:00pm the cept the minute for
payme payment s Ruby new
Who May Avail of the Services: nt in from the Lamis 955.
2.
the client 00
Tricycle Operators
Treasur Sitti Rene
y office Hadra wal
What are the requirements; Apolinary
o
Registration
Revenue
How to avail of the service: Collectio
n Clerk II
DURATION
PERSON IN-
CHARGE
ACTIVITY
STEP
CLIENT
OF
FEE
FORM
Record
the name Arip
of the Alamiya
Present MTOP 2 Adm.
ACTIVITY
Operat Arip
or Assist the 1 Alamiya
signs in client minute Adm.
the Aide VI
applica
5.
tion Causar
form A.
Saabdula Zoning Clearance Application
Statistici Schedule of availability of Service:
an Aide
Monday Friday
8:00am-5:00pm
Who May Avail of the Services:
6. For 1 Clerk of Businessmen, Building Owners and Land Owners
acknowle minute court
dgement What are the requirements;
7. For temporary Use Permit
The city Rosita U. a. Certification (business permit)
mayor or Furigay b. Locational Clearance
Vice Case to City For building permit
Mayor or case Mayor
a. Plan with site development/location
his basis
authorize or b. Cost o estimates
d Authoriz c. Locational Clearance
represent ed d. Transfer Certificate of Title (Latest)
ative will represen e. Tax Receipt/Tax Clearance (Latest)
affix their tative f. Decision of Zoning
signature g. Certification
for h. Environmental Compliance Certificate (ECC)
approval i. Pollution Control Certificate (DENR)
For subdivision
a. Application for subdivision form
b. Application for Development Permit Form Certificatio Edna Location
n issued 5 min Ventus al
c. Application for preliminary applroval form Clearanc
2. Locational Zoning
d. Subdivision Approval Form e
clearance Officer I
e. Transfer Certificate of Title (Latest) issued
f. Tax Declaration (Latest)
g. Tax Receipt/Tax Clearance (Latest)
h. Subdivision Plan with Vicinity Map (duly signed by
the Geodetic Engineer) Florence
i. Locational Clearance 3. For 1 min F.
j. Certification signature Herrera
CPDO
End of transaction
PERSON IN-
CHARGE
ACTIVITY
STEP
CLIENT
OF
FORM
FEE
DURATION
PERSON IN-
ACTIVITY
CHARGE
ACTIVITY
STEP
CLIENT
OF
FEE
FORM
Zoning 100.0
Paymen Certificatio 5 Revenue 0
t of fees n Fee minute Collectio
1.
at the s n Clerk II
ACTIVITY
Payment of
treasur Locational 200.0 Zoning
y office Clearance 0 Certification Revenu
Payme Fee 5 e
nt of minute Collecti
1.
fees at Locational s on Clerk
the Clearance Fee II
treasur
y office Land Use and
Zoning Fee
Payme 10 Edna Permit
Cost of nt of minute Ventus
2. estimates, fees in Preliminar s Zoning 220.0 Prelimin
Plans the y approval Officer 0 ary
Checking treasur Zoning I Approva
Zoning y office Certificatio l
Certification Locatio n Fee
issued/Locatio nal Florenc
Presen nal Clearance 1..0 Cleara e F.
nce
t issued Edna 0 For Herrera
Official Ventus coe signature CPDO
Receip Fill-up Zoning X
3. t building Officer I 0.01
permit on % Endorsem Roderic
Land Use & 200. ent of 1 week k H.
Zoning 00 Decisio pertinent Furigay
approval n on documents Vice
Zoning 2. for Mayor
Decision on approval
Zoning issued SP
Membe
For Signature Zoning r
4.
officer I
CPDO
End of transaction
How to avail of the service: For Subdivision
DURATION
PERSON IN-
City
CHARGE
ACTVITY
STEP
CLIENT
OF
FORM
FEE
Treasurers
ACTIVITY
1.
Subdivisio 100.0 Subdivis
n Fee 0 ion
Form
Developm
ent Permit
200.0
0
Develop
ment Office
Owners of land and buildings have to pay real
property taxes annually. Taxes are Owners of land and
buildings have to pay real property taxes annually. Taxes are
percentage of the propertys taxable value. Real property tax
payments are made at the Real Property Tax Collection
Division. Tax payers may choose to pay on an annual or
quarterly basis. Discounts are given to those who pay in
advance and those who pay on time.
Jeanoraine U. Lopez
Receipt
IN-CHARGE
DURATION
ACTIVITY
PERSON
ACTIVITY
STEP
CLIENT
FORM
OF
FEE
Present Computat 5 Eric
the ion of real minutes Bartolo
1
requirem property per tax me
ents tax declarat Elmer D.
Fernando
needed ion
2
A
Revenue 5
Collection minutes Eric
Clerk per tax Bartolo
verifies declarat me
correctne ion Elmer D.
Fernando
ss of the
Paying real property taxes
RPTOP
Schedule of availability of Service:
which will
Monday Friday
subseque
8:00am-5:00pm
ntly be
released
About the service:
to client Receives money from any public fund
Transacts other official business
Receives any salary or wage from any person or
corporation
DURATION
IN-CHARGE
Present
PERSON
ACTVITY
the tax Advise
CLIENT
OF
FORM
STEP
FEE
bill to an the client 10 Eric
assigned for minutes Bartolo
collector payment per me
Eric
ACTIVITY
3 at the of the receipt Elmer D.
Fernando
payment taxes due Bartol
counter ome Base
and pay d on CTC
the taxes 1 Secure Submis 2 Elmer gross for
due. and fill-up sion of minute Fernan inco m
personal persona s do me
data l sheet recei
End of transaction sheet form Ruby ved
Lamis or
kind
Sitti of
Securing a Community Tax Certificate Hadra profe
Schedule of availability of Service: Apolin ssion
Monday Friday ario
8:00am-5:00pm
Revenue
Collectio
About the service: n Clerk II
A community tax certificate is required when an individual or Eric
corporation needs to; Bartol
Acknowledge any document before a notary public Submit ome
Takes an oath of office upon election or appointment to the
any position in the government service accomplis Submis Elmer
Receives any license, certificate or permit from any 2 hed form sion of 3 Fernan
public authority and pay persona minute do
Pays any tax or fee the l sheet s
correspon form Ruby
ding and Lamis Present Base
communit issues previous year d on
y tax and CTC Sitti receipt of Tax Write 4 Eric the A.F.
1 Declaration/Veri informa minute Bartol asse #5
wait for Hadra
fication of tion s ome ssed 6
the Apolin Assessed Value taken RCC II valu
issuance aryo from the in the e of
of CTC Assessors A.F. the
Revenue
Office #56 prop
Collectio
n Clerk II erty
End of transaction
2 Payment of Tax Receipt 5 Eric A.g.
s minute Bartol #5
payme s ome 6
Issuance of Accountable Form #56 nt on RCC II
Schedule of Availability of Services: Land
Monday-Friday Tax and
8:00 a.m. 5:00 p.m. issue
A.F.
Who may avail of the service: #56
All Filipino who are owners of real property (Land)
End of transaction
OF
FEE
FORM
STEP
CLIENT
OF DURATION
PERSON IN-
CHARGE
Who may avail of the service:
ACTVITY
CLIENT
FORM
For the issuance of the following:
STEP
FEE
Police Clearance PNP
Office
Mayors Clearance Mayors
Office Eric Based on
Certification Mayors Bartolo the
Office 1 Reque Ask for 5 me needs/purp A.F.
Tax Clearance Treasury st and the minut Elmer ose (See #51
state purpos es Fernand Municipal C
Office
the e of o Ordinance)
Miscellaneous, Birth, Marriage, Death purpos the Ruby
Local Civil Registry Office e of reques Lamis
Registration of Motorized Vehicles (Pumpboats) City the t Sitti
Planning & Development Office reques Hadra
MTOP for Motorcycles City t Apolinar
Planning & Development Office yo
Transport of Animals like Hogs, goats, fighting Mayors Revenu
e
Office cocks, etc. Collectio
Transfer of Cadaver Mayors n Clerk
Office II
Amusement (cock fighting), circus. Mayors
Office Ferria games, Benefit dance
Use of Cultural Center Mayors Eric
Office Bartolo
2 Gives Fill up 5 me A.F.
Registration of Pedicabs License
person the minut Elmer # 51
Division, Mayors Office al data form es Fernand
with o
What are the requirements: the Ruby
given Lamis
data Sitti
Hadra
Apolinar
yo
Revenu
e
Collectio
n Clerk
II How to avail of the service:
DURATION
IN-CHARGE
PERSON
ACTVITY
CLIENT
OF
FORM
STEP
FEE
ACTIVITY
Eric
Bartolo Sarah A.
3 Payme Receiv 5 me A.F. Present Ask for Makiling
nt of e minut Elmer # 51 1 PNP ID official 5 Administr P50.0 A.F.
fees payme es Fernand and receipt minute ative 0 #51
nt and o payme and s Asst. II C
issue Ruby nt of identificat
official Lamis fees ion card (Concurre
receipt Sitti nt PLEB
Hadra Secretary
Apolinar )
yo
Revenu
e Sarah A.
Collectio Makiling
n Clerk 2 Type/Enco 20 Administr
II de PLEB minute ative
Clearance s Asst. II
End of transaction
Office
Who may avail of the service.
Fisherfolks, Pumpboat Owner/Operator, association,
cooperative etc.
II
How to avail of the service:
DURATION
IN-CHARGE
PERSON
ACTVITY
STEP
CLIENT
FEE
OF
FORM
Submit
the
Receive
require
requiremen 2 Agricult
Secure ments
ACTIVITY
Require the Baranga 3 ts from the minute ure
Baranga 5 to the
operator to y Hall applicant/o s Office
1 y minute Agricult
secure Secretar perator
Clearan s ure
clearance y
ce Office
DURATION
IN-CHARGE
clientele
PERSON
ACTVITY
STEP
CLIENT
OF
FEE
FORM
End of transaction
ACTIVITY
VESSEL (3GT BELOW) Tani
Certific
SCHEDULE OF AVAILABILITY OF SERVICE Aquacultu ation
ral of
Monday to Friday Require Tecnologi Registr
the owner/ st ation &
Time: 8:00 a.m. to 5:00 p.m. ( with noon break) Secure a
operator 1 License
1 copy of
to submit minute of
the
the Motor-
registrati or
necessary powere
Who may avail of the service. on form Barangay
requireme d
Fisherfolks, Pumpboat Owner/Operator etc nts Captains Waterc
of Coastal raft
. Barangay
s
What are the requirements:
Fill-up Reynaldo
Secure, file and submit application form at the City Tani
the Assist in
Agriculture Office with the following requirements;
Registrat filling the Aquacultu
2
Certificate of Ownership ion form registratio ral
(3 n form Technolog
Certificate of Builder (if newly built) copies) ist
deed of Sale (if purchased)
3 Pay an Issue the 2 Php
three (3) copies of picture of the boat ( 5 x 5) applicati Official minute 180.
on fee Receipt s Eric 00
and Attach Bartolome
Police Clearance
the OR in Elmer
Barangay Clearance the
Fernando ist
Ruby Treasury
Lamis Office .
Then, (CAO)
Sitti issue the
Hadra permit to (Clerk)
registratio
Apolinary the Treasury
n form
o clientele Office
Revenue
Collection
Clerk II
End of transaction
DURATION
license
IN-CHARGE
PERSON
ACTVITY
STEP
CLIENT
OF
FORM
FEE
Receive Record Reynaldo 1 Secure Require the 5 Barang No
3
ACTIVITY
a copy of and Tani Baranga Fisherfolk/cli minute ay Hall Fee
5 minute
the secure 2 y entele to s or Secret requir
s
permit copies for Aquacultu
Clearan secure depend ary ed
the office ral
ce clearance s
file and Technolog
from the n Clerk II
barangay
office
PERSON IN-
CHARGE
ng on
ACTVITY
STEP
CLIENT
OF
FEE
FORM the
Haul
volume,
and mill
4 weather Operator
the
&
ACTIVITY
DURATION
IN-CHARGE
PERSON
ACTVITY
CLIENT
Revenue
OF
FORM
STEP
FEE
Collection
Clerk II
ACTIVITY
Approach
Check
the AT
for Guard
7 1 minute assigned
proper on duty
to the
disposal Approach
Barangay. AT
an
At the assigne
Agricultur
Municipal d in the No
al 10
Present Dependi Hall, the baranga fee
Haul the 1 Technolog minute
OR for ng on farmers y or the requi
8 milled ist s
withdra the may City red
rice assigned
wal location approach Agricult
to the
the AT or urist
barangay
the
End of transaction Municipal
Agriculturi
st
Sign the
client End of transaction
logbook,
Signed
clearly
2 the client
printing AVAILING OF FARM INPUT
log book
your Schedule of Availability of Service
name and Monday to Friday
address Time: 8:00 a.m. to 5:00 p.m. (with noon break)
DURATION
PERSON IN-
seeds
CHARGE
ACTVITY
FORM
availabilit
STEP
CLIENT
OF
FEE
y and the
prices of
specific
ACTIVITY
commoditi 1 Assistance 15 Agricultura
es specificati minute l
Approac
h an on s Technologi
agricultu st
You will be ral assigned
requested technolo in the
to sign a gist; barangay
present
4 Master
you
List kept residenc
by the AT e
concerned certificat
e; and
inform
the AT
about
the input
assistan
ce
requeste
d.
The AT
visits the
farm and
8 hours
2 validates
(1 day)
the
request for
assistance
Processing
of request.
The AT
submits
his/her
Olivia E.
recommend Ablao
3 ations to 1 week City
the
Municipal Agriculturi
Agriculturist st
. The
request is
processed.
If approved
a release Agricultura
order is l
given to the Technologi
4 AT, who in st
turn will assigned
give the in the
same to the barangay
client
man at the
LGU-
Veget
Nursery
able
who will
seeds-
release the
free
inputs.
Signed
Rubbe the
r Master
seedli 7 list of
ngs- input
Php beneficia
15.00 ries.
End of transaction
Certifi
Pay the Issue the ed
1
5 cost of Official AT seed
minute
inputs Receipt Rice-
Php
700.0
ACCESSING TECHNICAL ASSITANCE ON CROP
0 per
bag
PRODUCTION AND BUDGET PREPARATION
Schedule of Availability of Service
Monday to Friday
Hybri
Time: 8:00 a.m. to 5:00 p.m. (with noon break)
d-
Yellow About the Service:
Corn Agricultural Technologists fielded in the agricultural
Seeds barangays of the Municipality can answer client queries
Php regarding:
300.0
Farm plan and budget preparation
0 per
bag Seed selection
Pest Management
Irrigation Management
6 Release of 1 hour LGU Psot Harvest Facilities
inputs Nursery Technical Information
Present the
Warehouse Promotion and development of freshwater fish
man Technology transfer and demonstrative trial
release
order to the
warehouse How to avail of the service:
the
OF DURATION
PERSON IN-
CHARGE
inquiry
ACTVITY
CLIENT
FEE
FORM
and
STEP
provides
informati
on and/or
technical
Approach assistanc
the AT e
assigned
to the
Barangay.
Approach
At the End of transaction
an AT
Municipal 10
agricultura assigned
1 Hall, the minut
l in the
farmer es AVAILING OF FREE TECHNICAL TRAINING ON
Technologi barangay
may AGRICULTURAL AND FISHERY
st
approach Schedule of Availability of Service
AT the Monday to Friday
Municipal Time: 8:00 a.m. to 5:00 p.m. (with noon break)
Agricultur About the Service:
ist
The Municipal Agriculture Office conducts free
technical training. These are based on the priority needs and
requests of farmers and youths association.
Sign the Among others, training may be along the lines of:
client
logbook, Ginuntu Ginuntu Ginuntu Ginuntu Ginuntua
Signed the
clearly ang ang ang ang ng
2 client log
printing Masaga Masagan Masaga Masaga Masagan Other
book
your nang ang nang nang ang Training
name and s
address Ani Ani Ani Ani Ani
Program Program Progra Program Program-
3 - - m- -
FISHERI
The AT or RICE CORN LIVEST High ES
the OCK Value
Municipal Comme
Agricultur rcial
ist Crops
receives
logy
RA Vermic on
Integrat Integrate Livesto Integrate 8550, ulture seawe
ed d ck d MMAA & eds
Pest Pest & Pest 86 and Vermic Farmin
Mana Mana Poul Mana Semin ompsti g
gem geme try geme ar ng Trainin
ent
nt Pro nt Works Food g
45 Barangays
Leonita P.Ramos Corn
45 Barangays and
Municipal Nursery Ma. Agnes R. Alonzo High Value
Commercial Crops
Coastal Barangays
Reynaldo M. Tani Fisheries
45 Barangays
Alejandra C. Siano Livestock
City General
Services
Office
Regular Garbage Collection Schedule
Schedule of Availability of Service:
Monday to Sunday (Daily)
4:00 a.m. 7:00 a.m.
9:00 a.m. 11:00 a.m.
1:00 p.m. 3:00 p.m.
6:00 p.m. 8:00 p.m.
About the Service: Collects 3 hours Mohamma
The GSO operates and maintains 7 days garbage garbage on d Yacub
3 1:00
collection team that serves the eight (8) Barangays in the residential/h
ouses of 8 p.m. Driver
town of Lamitan.
barangays 3:00
p.m.
How to avail of the service:
OF ACTIVITY
DURATION
PERSON IN-
ACTVITY
STEP
CLIENT
CHARGE
FORM
FEE
Collects 3 hours Fernando
4 garbage Denoyo
from various 6:00
commercial p.m. Foreman/d
establishme 8:00 esignated
Collects Two Manuel
nts p.m. driver
garbage at garbage Samson, Jr.
dawn from trucks
various
1 4:00
commercial Leonardo Eric
establishme a.m.
M. Moreno Bartolome
nts 7:00 Pay monthly fee for
a.m. Driver II collection of Elmer
garbage 10 Fernando
minutes
Collects monthly Ruby 30.00/m AF
2 5 fee from Lamis o. No.
customer/househol 51
d for daily Sitti Hadra
collections of Apolinaryo
Collects 3 hours Ujan
garbage on Hasim garbage Revenue
streets 9:00 Collection
premises a.m. Driver II Clerk II
PERSON IN-
DURATION
CHARGE
Advice
ACTVITY
STEP
CLIENT
FORM
customer
FEE
to pay to
pay the
necessary
1
fee for
Client Engr. garbage
goes to Raquel collection
GSO or Hibionad
call the Go to the 30 a
Office General minute 3
and ask Services s
for Schedulin
Office or any
concerne g and
authorize 30
d preparatio
d officer minute
personne n of job
order. s
Attend
schedule
of request. 8 hours
4 Garbage is
then
collected
within 1
day.
End of transaction
City Health
Office
g usually
PERSON IN-
ACTVITY
STEP
CLIENT
progra conducted
OF
CHARGE
FORM
FEE
m every
Friday of
the week.
ACTIVITY
Inquire Advise
schedul client for
e on the Nurses
1 and Every Vicente P.
family schedule 5 Midwife Friday Yu III
plannin date of minute Family
on duty of the
g family s 4 Planning week
progra planning Sessions at 8:00 Officer/nu
m. program
a.m. rses/midw
4 hours ife
palpitation 5 Midwife
End of transaction and inform minute on duty
the mothers s
of her
findings
Availing of Maternal Care Services
Schedule of availability of service:
8:00 a.m. 5:00 p.m.
PERSON IN-
3
to the City
CHARGE
ACTVITY
STEP
Health
CLIENT
Health Office
OF
FORM
FEE Officer
once she
feels the
occurrence of
ACTIVITY
pregnancy
danger signs,
and gives
Client Midwife 5 Midwife mother
1 register accomplished minute on duty maternity
for the home- s care services.
consultati based
on maternity
record of the
mother End of transaction
2
Midwife on
duty checks
client Availing of Outpatient Consultation
abdominal Schedule of availability of service:
8:00 a.m. 5:00 p.m.
Takes
About the service:
medical
Diagnose and treat illnesses and give appropriate Midwife
history of
medical services. on duty
patients.
Gets vital
What are the requirements? 5
sign and
Any person/individual who needs medical assistance record form minute
2
then refers s
How to avail of the service: Dr.
the patient
Vicente
DURATION
PERSON IN-
to the City
P. Yu III
CHARGE
Health
ACTVITY
CLIENT
OF
FORM
STEP
Officer or Health
FEE
the Officer
physician
on duty.
ACTIVITY
clients,
CHARGE
PERSON
N OF
ACTVITY
staff enters
CLIENT
FORM
IN-
STEP
FEE
the date of
immunizati
on at their
ACTIVITY
respective
columns in
the ECCD
& TCL.
Staff
assigns
clients
priority
number.
Clients First come 2-5 PHN/RHM/ Non Priori
wait for first minute BHW ty
their served. s volunteer e Num National Tuberculosis Program
number Clients ber Schedule of Availability of Service:
s to be mothers Card Monday, Tuesday, Thursday and Friday
called are told to 8:00 a.m. 11:00 a.m.
for wait for
immuni their Who May Avail of the Service:
zation. numbers to
be called. What are the Requirements:
Staff sees
to it that How to avail of the service:
clients are
DURATION
IN-CHARGE
comfortabl
PERSON
ACTVITY
STEP
CLIENT
e while
OF
FEE
FORM
waiting.
ACTIVITY
Give chief Registratio Admittin Individua
Mother Staff complain n and g Nurse l
puts prepares and data admission 5 Treatmen
child in clients of client minute t Card
comfort position 1 s
1 PHN/RHM Non for
able and gives minute e consultatio
3 position immunizati n, take
assiste on one by vital signs.
d by one after
staff for priority
immuni numbers
zation. are called.
Submits Consultati 10 Dr. Individua
2 herself for on with minute Vicente l
consultati the s P. Yu III Treatmen
End of transaction on attending t Card
physician
3 Request Laborato
for sputum ry
Provides specimen 5 Midwife request
Sputum minute in form
specimen 3-sputum s charge
for specimen
laboratory 2-on the complete
exam spot chemother
apy.
1-Early
morning
Laborato
ry End of transaction
Waits for Fixing 1 hour Microsc Registry
sputum staining opist
4 results and
examinati Securing Medical Certificate
on of Laborato
Schedule of Availability of Service:
slides for ry results
8:00 a.m. 5:00 p.m. Daily
AFB
DURATION
PERSON IN-
Health
CHARGE
5 Dr.
ACTVITY
Officer or
CLIENT
OF
FORM
STEP
minut Vicente
FEE
the
physician es P. Yu III
on duty City
ACTIVITY
asses Health
4 and Officer
Personne Bituin A.
examines
l instruct Costan
1 Go to City 10 the client
clients to
Health minut Admin. before
pay the
Office es Asst. I signing
required
the
fee
certificat
e form
Pay 5 Bituin A.
require minut Costan
2 fee and es
present Admin. If found
official Asst. I fit, the
Get copy health or 5 Personn
receipts
5 of medical minut el in
medical certificat es charge
certificate e is
Personne
issued to
l in
Registrati the client
charge
on of accompli
clients sh End of transaction
certificat
3 e form
and
refers
client to
City
Health
Officer
News Article:
Lamitan City is awarded the CSC seal of from Atty. Limare and Director Resurreccion P. Pueyo, as
witnessed by members of the city council, city hall
excellence employees, military, police and ARMM officials and other
by Rene V. Carbayas constituents.
Excellent in public servicethis was how the citizens of The Citizens Satisfaction Center Seal of Excellence is an
Lamitan City in Basilan rated their local government in award given by the Civil Service Commission for agencies
adhering to the requirements of the Anti-Red Tape Act of adherence to the requirements of the Anti-Red Tape Act of
2007, which include the drawing up of a citizens charter and
the posting of information of their frontline services in
billboards at the main entrance and other conspicuous
places.
In
his
2007.
Compliment
Employee(s)/Office concerned: _________________________________
________________________________
____________________________________________________
____________________________________________________
Suggestion
____________________________________________________
____________________________________________________
Courtesy: