AAKANSHA MANCHANDA E-mail:

manchanda.akansha90@gmail.com | Phone: 91 8373920460

Address: A -2/43, Krishna Nagar,
Delhi - 110051

OBJECTIVE

To be an astute learner and the best performer in Pantaloons. So that I can build an innovative career
in your esteemed organization by using my creative problem solving, team building and decision-
making skills and other significant talents. Also to create a culture of empowerment and accountability
where knowledge can be transform into productive action with speed, creativity and flexibility to boost
the company growth.

EDUCATIONAL QUALIFICATIONS

Shri Ram College of Commerce- University of Delhi (2015-17)

Master of Business Administration (International Business)

Northern India Engineering College- Guru Gobind Singh Indrapastha University

(2008-2012)
Bachelor of Technology (Electronics and Communication), 83.75%

St Lawrence Convent School- Central Board Of Secondary Education (2008)

Higher Secondary Certificate (Science), 90%

St Lawrence Convent School- Central Board Of Secondary Education (2006)

Secondary School Certificate, 87%

SKILLS/TOOLS USED

Management Skills: Team Management, Mentoring and Training, Change Management, Incident
Management, Market research.
Hypervisor Technology : VMware
Operating System : Windows server2008 R2, Windows Server 2003, Windows Server 2012
Programming language : C
Software : Auto Cad, MS Office, Cisco Packet Tracer
Ticketing tool: ITSM Remedy, Service Now

WORK EXPERIENCE/INTERNSHIPS

PROLIFIC SYSTEMS & TECHNOLOGIES PVT LTD TRAINEE (16TH June 2010 TO 23RD July
2010) : Six weeks Certified Embedded System Developer training has been done, covering
Microcontroller Architecture & Programming and Embedded C Programming
SIEMENS LTD - TRAINEE (25th July 2011 to 2nd September 2011): Six weeks Off-Campus
Industrial Summer training has been done to understand the operational aspect of Health CARE
Instruments, Power Plant Process & Field Instruments for process automation.
HCL Technologies- SENIOR ANALYST (9th October 2012 to 11th August 2015): Worked in
IOMC department which provides remote infrastructure support to clients across the globe. Within
IOMC, worked as part of Wintel/ VMware team which provides the server infrastructure support.
SIEMENS LTD - MANAGEMENT TRAINEE (HR) (7th December 2015 to 15th January 2016):
Four weeks Off-Campus training has been done to understand the operational aspects,
responsibilities and work domain of HR.
SHIKSHA.COM-CONTENT WRITING (Virtual) (1st January 2016- 20th January 2016): Worked
for education portal to experience target orientation and business writing.
IT RESOURCES-INTERN (11th January 2016 to 15th February 2016): Four weeks Off-Campus
training has been done to understand the operational aspects, responsibilities and work domain of
marketing field.

PROJECTS UNDERTAKEN
 BRISBANE CITY COUNCIL: Provided Infrastructure Support to the Australia based firm, handled
Change management, Incident management, made SOPs for the team, team management,
Patching, Client interactions regarding SLA exemptions, People management ,used to adhere the
process compliance procedures of ITIL, monthly and weekly reporting regarding the performance of
the team, mentored and trained GETs.
TIAA-CREF: Provided Infrastructure Support to the US based firm, handled Change management,
Incident management, made SOPs for the team, Patching, team management, Client interactions
regarding SLA exemptions, People management, used to adhere the process compliance procedures
of ITIL, monthly and weekly reporting regarding the performance of the team, mentored and trained
GETs.
GREEN GROWTH: TACKLING ECOLOGICAL CONCERNS: The objective of this project is to study
the prevailing environmental issues and designing a strategy to overcome the use of non-renewable
sources of energy.
FIELD WORK (METRO-FOOD STALL PROJECT): The objective of this project is to study the
different metro food stalls like Buddies, WH Smith etc. After thorough research, business strategy
has been designed for boosting the revenue of Metro Department.
FIELD WORK (ADVENTURE-ISLAND PROJECT): The objective of this project is to study the
Adventure Island fun park. After thorough research, marketing strategy and proposal has been
designed for increasing its footfalls and sustaining itself in the competitive market.
FIELD WORK (CHAWREE BAZAR MARKET ANALYSATION): The objective of this project is to
study the Marriage Card Market.
FIELD WORK (STUDY THE NATURE OF AN ORGANISATION (HCL)): The objective of this project
is to study and analyze the perspective of an organization from different angles.
MEASURE THE EFFECTIVENESS OF TRAINING PROGRAMS: The objective of this project is to
measure and calculate the ROI of the training programs to determine the effectiveness of training
and suggesting the improvement needed on the basis of results obtained.
PROMOTIONAL AND DISTRIBUTION STRATEGIES OF IT RESOURCES: The objective of this
project is to find the required places where there are requirement of IT equipment and then
understand the needs of the customer and customize the order according to the requirements and
logistics availability.
COLLEGE REVIEW PROJECT - Business Writing: The objective of this project is to collect the
reviews regarding different B- schools from different students and analyses them to provide a
feedback and published the same on the Shiksha.com portal.

AWARDS & ACHIEVEMENTS

Organized Ideation Summit in the college-SRCC(2016)

Received an award for the best effort in Transition phase of the project at annual meet of the
company -2014.
Received a silver medal in ISS competition for best business strategic idea in college-SRCC (2015)
Organized guest lectures and events in the college-SRCC ( 2015)
Worked as a coordinator in 3 societies of the college
Worked as a volunteer in NATIONAL SEMINAR on Management of Waste from Electronics &
Renewable Energies-2012
Member of the organizing team of my college fest 2011.
Organized Art exhibition in the college fest-2010
Received many awards for dancing, painting and singing at school level.

POSITIONS OF RESPONSIBILITY

FOUNDER (ARTISTENORTHERN INDIA ENGINEERING COLLEGE): Started the creative society

in the college.
GROUP LEADER (AEROBICS DANCE SOCIETY ST LAWRENCE CONVENT): Lead the aerobics
team of the school in different competitions
 ORGANIZER ( COLLEGE FEST- NORTHERN INDIA ENGINEERING COLLEGE): Handled the
decoration of the fest which lasted for three days
MEMBER OF HELIOS (MARKETINING SOCIETY OF SRCC GBO): Successfully organized annual
marketing fest EUTOPIA 2015.
MEMBER OF IDEATION CELL (SRCC): Successfully organized Ideation Summit 2016.

OTHER INTEREST & ACTIVITIES

Doing creative work, painting, dancing, cooking and driving