Jk

Cumulative
Frequency Percent Valid Percent Percent

Valid Laki-laki 24 43.6 43.6 43.6

Perempuan 31 56.4 56.4 100.0

Total 55 100.0 100.0

Pekerjaan

Cumulative
Frequency Percent Valid Percent Percent

Valid PNS 3 5.5 5.5 5.5

Wiraswasta 11 20.0 20.0 25.5

Petani 22 40.0 40.0 65.5

Buruh/Karyawan 15 27.3 27.3 92.7

5 4 7.3 7.3 100.0

Total 55 100.0 100.0

Model Summary

Adjusted R Std. Error of the

Model R R Square Square Estimate

1 .153a .023 -.014 .59912

a. Predictors: (Constant), KenyamananRR, KualitasRR

ANOVAb

Model Sum of Squares Df Mean Square F Sig.

1 Regression .446 2 .223 .621 .541a

Residual 18.665 52 .359

Total 19.111 54

a. Predictors: (Constant), KenyamananRR, KualitasRR

b. Dependent Variable: PelangganRR

 Coefficientsa

Standardized
Unstandardized Coefficients Coefficients

Model B Std. Error Beta t Sig.

1 (Constant) 2.575 .428 6.018 .000

KualitasRR .045 .121 .053 .373 .710

KenyamananRR .090 .097 .131 .927 .358

a. Dependent Variable: PelangganRR

Rliability

Case Processing Summary

N %

Cases Valid 55 100.0

Excludeda 0 .0

Total 55 100.0

a. Listwise deletion based on all variables in the

procedure.

Reliability Statistics

Cronbach's
Alpha N of Items

.213 12
 Item-Total Statistics

Cronbach's
Scale Mean if Scale Variance if Corrected Item- Alpha if Item
Item Deleted Item Deleted Total Correlation Deleted

Jk 33.87 20.891 -.146 .246

Usia 32.36 18.347 .067 .198

Pekerjaan 32.33 20.484 -.111 .268

Kualitas1 32.20 17.311 .155 .152

Kualitas2 32.38 17.352 .190 .139

Kualitas3 32.56 18.213 .094 .186

Kenyamanan1 32.44 16.065 .271 .084

Kenyamanan2 32.20 16.867 .183 .134

Kenyamanan3 32.15 16.645 .219 .116

Pelanggan1 32.38 19.944 -.104 .288

Pelanggan2 32.25 19.193 -.013 .237

Pelanggan3 32.67 19.891 -.087 .275

Case Processing Summary

N %

Cases Valid 55 100.0

Excludeda 0 .0

Total 55 100.0

a. Listwise deletion based on all variables in the

procedure.

Reliability Statistics

Cronbach's
Alpha N of Items

.043 3
 Item-Total Statistics

Cronbach's
Scale Mean if Scale Variance if Corrected Item- Alpha if Item
Item Deleted Item Deleted Total Correlation Deleted

Kualitas1 5.93 2.884 -.027 .164

Kualitas2 6.11 2.358 .186 -.451a

Kualitas3 6.29 3.284 -.070 .255

a. The value is negative due to a negative average covariance among items. This
violates reliability model assumptions. You may want to check item codings.

Case Processing Summary

N %

Cases Valid 55 100.0

Excludeda 0 .0

Total 55 100.0

a. Listwise deletion based on all variables in the

procedure.

Reliability Statistics

Cronbach's
Alpha N of Items

.414 3

Item-Total Statistics

Cronbach's
Scale Mean if Scale Variance if Corrected Item- Alpha if Item
Item Deleted Item Deleted Total Correlation Deleted

Kenyamanan1 6.53 3.550 .323 .171

Kenyamanan2 6.29 3.432 .343 .129

Kenyamanan3 6.24 4.628 .097 .576

 Case Processing Summary

N %

Cases Valid 55 100.0

Excludeda 0 .0

Total 55 100.0

a. Listwise deletion based on all variables in the

procedure.

Reliability Statistics

Cronbach's
Alphaa N of Items

-.723 3

a. The value is negative due to

a negative average covariance
among items. This violates
reliability model assumptions.
You may want to check item
codings.

Item-Total Statistics

Cronbach's
Scale Mean if Scale Variance if Corrected Item- Alpha if Item
Item Deleted Item Deleted Total Correlation Deleted

Pelanggan1 5.95 2.608 -.275 -.274a

Pelanggan2 5.82 2.485 -.190 -.664a

Pelanggan3 6.24 2.813 -.283 -.251a

a. The value is negative due to a negative average covariance among items. This
violates reliability model assumptions. You may want to check item codings.