PROACTIVE SERVICES QUALITY SURVEY

Microsoft Dynamics AX 2012 NAME:

COMPANY NAME:
Administration Workshop POSITION:
EMAIL:
(Optional data)
Content Opinion:

Did you find the information received useful?

Very interesting, has coped all my expectations

Interesting and applicable to my environment
Interesting, but doesnt apply to my environment
Useless

Was the technical level adequate?

Has approved a technical knowledge that will help me improve my environment (beyond my expectations)
It has covered what we asked for
Too technical or incomprehensible at some times
Too narrow, I was expecting more detailed explanations and go deeper into the product. It has not provided any new
information.

How would you describe the practical cases/lab sessions/reviews?

All of them where adequate and have a clear application in my environment

They have been very good, although I can find a use in my organization
They havent been clear enough or they havent helped me understand better the key elements that apply to this
technology
There havent been any, it has been a theoretical session

YOUR OPINION ON THE SPEAKER/S:

Communication capabilities

Excellent speaker
Good skills in communication which facilitate the comprehension and the participation
Monotonous, correct but tedious
I had difficulties to follow up the session

Technology knowledge

Excellent, I believe that he is an expert in the technology

Very good, has covered my expectations
Good in the basics, but lacks knowledge for the deeper topics
Insufficient, hasnt covered my expectations

Answering the questions raised

Has answered them all on the spot or afterwards providing examples and/or references
Has answered them on the session or afterwards
Has answered them partially or the answers were too vague or generic
I havent obtained the answers expected neither in the session nor afterwards.

GLOBAL EVALUATION:

Taking into consideration your previous answers please evaluate the session in a scale from 1 to 9:

Very satisfied Partially satisfied Unsatisfied Very unsatisfied

9 8 7 6 5 4 3 2 1

Your opinion is key to help us improve. Please let us know any other particular point that we havent contemplated in this
questionnaire and that you want to share with us. Please do so in the following space:

Your comments here