Professional Documents
Culture Documents
Keywords:
Training and Development, Banks, Human Resource
Management, Employees.
LITERATURE REVIEW
OBJECTIVES
RESEARCH METHODOLOGY Random sampling of 40 respondents from employees from
different banks like SBI, Oriental Bank of Commerce and
Present research paper is of descriptive type Punjab National Bank located in urban area of
and based on primary data collected through Kurukshetra.
questionnaire filled by the bank employees.
The secondary data includes reference books, ANALYSIS AND FINDINGS
journal, research papers and internet.
Table No. 2
Statements %Response of
employees
Induction training is given adequate 86% Very Good
importance.
Training programmes are well 89% Very Good
planned.
Norms and values of the 71% Very Good
organization are clearly explained
to new employees during induction
training.
Training programmes are 90% Very Good
periodically reviewed and
improved.
Employees acquired technical 80% Good
knowledge and skill through
training.
Training and development is based 79% Good
on genuine needs.
Employees participate in 65% Good
determining the training needs.
Training and development (T&D) 89% Very Good
increase the skill of employees.
T&D enhance the quality of 76% Very Good
services being performed by
employees.
APPENDIX
Questionnaire on Training and Development in Banks
Dear Respondents,
Kindly go through this questionnaire and you are requested to answer by placing a t)ickm(ark in the
appropriate response column on the right side of the questions .
Tick the option Poor (1)
Fair (2)
Good (3)
Very good (4)
Excellent (5)
This information is meant for only research purpose and I assure that the response recorded by you will be kept strictly
confidential.
1. Name of the employee:..
2. Designation: 3.Department:
4. Course attended:..
5. Duration: 6.From:. 7.To:..
Tick the appropriate box: Poor Fair Good Very good Excellent
(1) (2) (3) (4) (5)
1. Induction training is given adequate importance. (1) (2) (3) (4) (5)
2. Training programmes are well planned. (1) (2) (3) (4) (5)
3. Norms and values of the organization are clearly
explained to new employees during induction training. (1) (2) (3) (4) (5)
4. Training programmes are periodically reviewed and improved. (1) (2) (3) (4) (5)
5. Employees acquired technical knowledge and skill through
training. (1) (2) (3) (4) (5)
6. Training and development is based on genuine needs. (1) (2) (3) (4) (5)
7. Employees participate in determining the training needs. (1) (2) (3) (4) (5)
8. Training and development (T&D) increase the skill of
employees. (1) (2) (3) (4) (5)
9. T&D enhance the quality of services being performed by
employees. (1) (2) (3) (4) (5)
10. T&D satisfy the ego of employees. (1) (2) (3) (4) (5)
11. T&D enhance the efficiency and effectiveness of the
work being performed by employees. (1) (2) (3) (4) (5)
12. T&D minimize the faults in operations. (1) (2) (3) (4) (5)
13. T&D improve the leadership and managerial skills. (1) (2) (3) (4) (5)
14. T&D reduce the stress level of employees. (1) (2) (3) (4) (5)
15. Training and development stabilize the organization. (1) (2) (3) (4) (5)
16. T&D help employees in promotion and other monetary benefits. (1) (2) (3) (4) (5)