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ASSIGNMENT I

PGDM (supported by e learning) (Module III )


Subject Code: eOM05
Subject Name: Supply Chain Management
Time: 2 hrs Maximum Marks :100

Attempt all questions. All questions are compulsory and each question carries 2 marks. No
negative marking is there.

Assignment I (50 Questions)

1. Which of the following statements is true?


(a) Logistics is a subset of supply chain.
(b) Supply chain is a subset of logistics.
(c) Logistics and supply chain are same.
(d) Physical distribution and logistics are the same.

2. If a customer visiting a departmental store cannot find his desired soap manufactured by
Hindustan Unilever Ltd (HUL) in the store, which of the following chain partner will he hold
responsible for the non-availability of the soap?
(a) The departmental store
(b) The logistics service provider
(c) Hindustan Unilever Ltd
(d) The suppliers of raw materials and components
(e) The distributor

3. Which of the following sequence is true?


(a) Sourcing Inbound logistics Outbound logistics Conversion into finished goods
Retailing
(b) Sourcing Inbound logistics Conversion into finished goods Outbound logistics
Retailing
(c) Sourcing Outbound logistics Conversion into finished goods Inbound logistics
Retailing
(d) Inbound logistics Sourcing Conversion into finished goods Outbound logistics
Retailing

4. Changes in technologies that emerged in 1990 onwards associated with Internet and
communication technologies has
(a) Been the cause of death of distance
(b) Overcome the problem of time zone difference
(c) Changed the way buyer and seller interact in the market place
(d) All the above

5. The new business models like B2B and B2C


(a) Require a more effective and efficient logistics system
(b) Quick inventory replenishment system
(c) Both (a) and (b)
(d) None of the above
6. The logistical service has its metrics in following three elements
(a) Cost, Quality and availability
(b) Time, distance and cost
(c) Availability, Operational performance and Service reliability
(d) None of the above

7. Identify the correct statement


(a) Logistics impacts domestic & global economy
(b) Logistics is critical to human survival
(c) Logistics impacts quality of life
(d) All the above statements are correct

8. Identify the wrong statement


(a) Logistics activities are part of value chain
(b) Value chain was created by Henry Mintzberg
(c) Value chain is a systematic approach to develop competitive advantage
(d) Processes and linkages between activities can be better understood by value chain

9. Identify the operational areas that operational objectives do not cover


(a) Rapid Response
(b) Consumer Preference
(c) Minimum variance in delivery time
(d) Minimum inventory

10. Integrated logistics is viewed as


(a) Using a judicious mix of rail, road & air transport
(b) The competency that links an enterprise with its customers and suppliers
(c) An obsolete concept, no longer used
(d) Applicable only for goods movement and not for service delivery

11. One definition of supply chain management is managing the flow of _________and
_________ from the suppliers supplier to the customers customer.
(a) raw materials, labour
(b) orders, inventory
(c) information, materials
(d) suppliers, customers

12. A goal of supply chain managers is to use technology and teamwork to build efficient and
effective processes that create _____for the end customer.
(a) value
(b) profit
(c) inventory
(d) processes
13. Which of the following statements is true regarding outsourcing?
(a) Higher level of outsourcing makes a firm more vulnerable to outside influences.
(b) Higher level of outsourcing enables a firm to outsource core activities to other competent
players.
(c) Higher level of outsourcing enables a firm to outsource non-core activities to other
competent players and also enables the firm to have better control on all outsourced
activities
(d) Higher level of outsourcing enables a firm to outsource non-core activities to other
competent players, However, it makes the firm more vulnerable to outside influences

14. Supply chain is concerned with the


(a) flow of raw materials, WIP and finished products in the forward direction
(b) flow of information in both the directions
(c) flow of materials in the forward direction and that of cash in the reverse direction
(d) flow of materials in the forward direction, cash in the reverse direction and information in
both the directions

15. One definition of supply chain management is the design and management of seamless
value-added _________ across organizational boundaries to meet the real needs of the
__________.
(a) products, producer
(b) processes, end customer
(c) information systems, supply chain
(d) services, supplier
16. All of the following are major problems cited in the text regarding supply chain management
in actual practice except ________.
(a) they do not effectively work together to reduce inventory levels and costs up and down
the chain
(b) excessive management focus on the external supply chain while minimal attention on
the internal chain
(c) companies are actually members of the supply chain, they manage as separate distinct
entities
(d) most company efforts at collaboration target only the first tier customers and suppliers

17. The terms 1st tier, 2nd tier, 3rd tier, in the context of a supply chain refers to the ________.
(a) levels of supplier certification
(b) sequence of suppliers or customers that are in the chain but distant from the base/focal
company
(c) value categories of procured commodities
(d) number of suppliers for a procured commodity

18. The operations function of logistics is typically to ________.


(a) move and store materials so they are available when and where they are needed
(b) manage the upstream and downstream business processes
(c) provide business management with customer and supplier information systems
(d) manage distribution centers

19. A major SC management cause of why inventories of a business could become excessive is
all of the following except ________.
(a) SC management viewed itself as an independent distinct entity removed from the other
chain members
(b) SC management failed to share information with other members of the chain
(c) SC management does not routinely challenge product forecast accuracy
(d) SC management actions resulted in a lack of speed in flow of product through the chain
20. All of the following are major problems cited in the text regarding supply chain management
in actual practice except ________.
(a) they do not effectively work together to reduce inventory levels and costs up and down
the chain
(b) excessive management focus on the external supply chain while minimal attention on
the internal chain
(c) companies are actually members of the supply chain, they manage as separate distinct
entities
(d) most company efforts at collaboration target only the first tier customers and suppliers

21. The terms 1st tier, 2nd tier, 3rd tier, in the context of a supply chain refers to the ________.
(a) levels of supplier certification
(b) sequence of suppliers or customers that are in the chain but distant from the base/focal
company
(c) value categories of procured commodities
(d) number of suppliers for a procured commodity

22. The operations function of logistics is typically to ________.


(a) move and store materials so they are available when and where they are needed
(b) manage the upstream and downstream business processes
(c) provide business management with customer and supplier information systems
(d) manage distribution centers

23. A major SC management cause of why inventories of a business could become excessive is
all of the following except ________.
(a) SC management viewed itself as an independent distinct entity removed from the other
chain members
(b) SC management failed to share information with other members of the chain
(c) SC management does not routinely challenge product forecast accuracy
(d) SC management actions resulted in a lack of speed in flow of product through the chain

24. Demand management is a technique to


(a) Reduce the uncertainty of independent demand
(b) Help organization use resources and production capacity more effectively
(c) Spread demand more evenly
(d) Achieve all of the above

25. Which one NOT an example of demand management


(a) Telephone company offering rebate for off peak hours calls
(b) Hotels extending discounts to late check ins
(c) Grocery store selling items at MRP
(d) Airlines offer seats through bidding process

26. Benefits of warehousing include all except


(a) Spot stock and assortment
(b) Lower cost
(c) Mixing & Product support
(d) Market presence

27. Common operational logistics techniques include all except


(a) Consolidation & Break bulk
(b) Procurement & production
(c) Processing/postponement
(d) Stockpiling & cross docking

28. Cross Docking is


(a) A process applied to shipping industry
(b) Aircraft are cross docked to hangers for maintenance
(c) A practice in logistics of unloading materials for incoming mode of transport and loading
to outgoing mode of transport with little or no storage in between
(d) It increases the complexity and hence not required at all

29. Following statements are true except


(a) In centralized warehousing average inventory is small
(b) Decentralized inventory maximises market coverage
(c) Decentralized inventory reduces safety stock by storing goods at more locations
(d) Centralized inventory may lead to loss of customer service advantage

30. For a warehouse operation identify the correct order


(a) Receiving, Storage, Put away, Order picking, Shipping preparation and Actual shipping
(b) Receiving, Put away, Storage, Order picking, Shipping preparation and Actual shipping
(c) Receiving, Put away, Order picking, Storage, Shipping preparation and Actual shipping
(d) Receiving, Storage, Order picking, Put away, Shipping preparation and Actual shipping

31. Layout and design principles of a warehouse include


(a) Product movement, Handling technology, storage plan & Future expansion
(b) Number of skis, perishability, volume of transaction & Bulky nature of goods
(c) Amount invested in a product, size of the product, fragile nature & approach to
warehouse
(d) None of the above

32. Role of transportation is assuming greater importance due to all options below except
(a) In transit inventory is increasing at alarming rate adding up cost
(b) Investments in Transportation is on the rise
(c) In organised retail vendor base is being consolidated
(d) Transportation uses environmental resources

33. A carrier is selected based on following attributes


(a) Capability & accessibility
(b) Speed and consistency
(c) Security & total transportation cost
(d) All the above

34. Logistics managers use the ___________ approach to coordinate inbound logistics,
materials management, and physical distribution in a cost efficient manner.
(a) total cost
(b) supply chain
(c) mass logistics
(d) inter functional

35. ____ and ____ are the two basic organizational structures associated with logistics.
(a) Centralized; hierarchical
(b) Fragmented; centralized
(c) Fragmented; unified
(d) Unified; hierarchical

36. Retailing on the web is likely to be beneficial for items which have
(a) High product variety
(b) High value-density
(c) High demand-uncertainty
(d) High product variety and high demand uncertainty

37. For products with high level of uncertainty in demand, the following strategy is suitable.
(a) Use of a faster mode of transportation
(b) Use of a slower mode of transportation
(c) use of a faster mode of transportation and higher amount of safety stock
(d) Keeping a higher amount of cycle stock

38. Which mode of transportation has the capacity to carry the maximum lot size?
(a) Air
(b) Road
(c) Rail
(d) Water

39. For products with a high volume and a stable demand, the following strategy is suitable.
(a) Use of a faster mode of transportation
(b) Use of slower mode of transportation and a higher amount of cycle stock
(c) Use of a slower mode of transportation
(d) Keeping a higher amount of safety stock

40. Following statements are true for inter modal transportation except
(a) It using more than one mode in seamless and integrated manner for transportation
(b) Decision to use multi modal transport is only based on cost of transportation
(c) Technically inter modal transportation can be arranged between any basic modes
(d) Containerisation is the key technology in making multi modal transportation efficient and
effective

41. 3PL providers includes all except


(a) Have led the way in logistics outsourcing
(b) Provides only logistics service
(c) Helps the client organization to reduce cost
(d) Have core competency in logistics domain

42. The role of 4PL differs from 3PL because


(a) 4PL providers do not offer logistics service
(b) Coordinates the activities of several 3PL service providers
(c) 4PL offers warehousing service as well
(d) Offers value added services such as bulk break and packing

43. From the economic systems point of view, the role of marketing intermediaries is to
transform:
(a) raw products into finished products.
(b) consumer needs into producer needs.
(c) consumer needs and wants into product desires.
(d) assortments of products made by producers into the assortments wanted by consumers.

44. A ______________ is a set of interdependent organizations involved in the process of


making a product or service available for use of consumption by the consumer or
business user.
(a) retailer
(b) wholesaler
(c) distribution channel
(d) middleman

45. . _______________ is a layer of intermediaries that performs some work in bringing


the product and its ownership closer to the buyer.
(a) A direct marketing channel
(b) An indirect marketing channel
(c) A channel level
(d) A channel switching system

46. With respect to a channel of distribution, the number of intermediary levels within
the channel indicates the ____________ of a channel.
(a) width
(b) depth
(c) length
(d) similarity

47. Three level of issues regarding quality of information


(a) Availability, Accuracy, Effectiveness of communication
(b) Availability, Cost, Timeliness
(c) Frequency, Quantity, Effectiveness
(d) None of the above

48. Improvement in design of supply chain information system enables


(a) Moving from centralized to decentralized management
(b) Improved speed, reliability, cost saving and security
(c) Results in empowerment of people
(d) All the above

49. If independent producers, wholesalers, and retailers align together but still seek individually
to maximize profits, even at the expense of profits for the system as a whole, the group is
most likely aligned in a:
(a) conventional distribution channel.
(b) power-based distribution channel.
(c) horizontal distribution channel.
(d) vertical distribution channel.

50. Modules of supply chain information system includes all except


(a) Order entry
(b) Order processing
(c) Procurement management
(d) Transportation & shipping

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