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Document Name SBI BMA Client Package Installation Manual
Project Name SBI FI BMA Client
Date Created March 16, 2015
Author Balaskandhan Dhanasekar
Version 1.0.0
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Table of Contents
TABLE OF CONTENT S 2
COPYRIGHT INFORMATION 3
I. PROCEDURE : 3
1) SOFTWARE REQUIREMENT S 4
2) PACKAGE INST ALLATION 5
3) CONFIGURING BIOMET RIC SDK 14
4) TEST ING T HE SCANNER 20
5) FREQUENT LY A SKED QUEST IONS (FAQ) 22
6) PACKAGE UNINST ALLATION 27
7) SUPPORT CONTACT DETAILS 29
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Copyright Information
This Software is the proprietary product of Precision Biometric and is protected by the
copyright laws and international provisions. You may not use, copy, modify, or transfer the
software or documentation, or any copy, except as expressly provided in this agreement.
I. Procedure:
1. Software Requirements
2. Package Installation
6. Package Uninstallation
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1) Software Requirements
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2) Package Installation
3) Download the SBI BMA Client v4.7.0 Client Package to the local system and
unzip it.
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6) Click Install to install the SBI BMA Client package and drivers for the device.
Please uncheck the respective check box to skip the installation of the component.
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7) Please choose CSD200 in the drop down and click Next. Click Skip, to skip the
installation of the device driver.
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12) Please close all running browsers & unplug the fingerprint scanner from the
system and press OK button to proceed the installation otherwise click Cancel
button to cancel the installation.
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13) If the Biometric SDK (SBI BMA Client) is already installed in the local system,
the following screen will appear otherwise proceed to the next step
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17) Click Close once the SBI BMA Client Setup is completed successfully.
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18) Click Close button once the Biometric SDK Setup is completed successfully.
19) Save all the data and press Yes to reboot the system now otherwise No to ignore the
reboot.
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a) In Internet Explorer, Click Settings then Internet options and in General tab,
b) Click the Delete button
c) Select the checkbox for Cookies, Temporary Internet Files and Preserve
Favorites website Data
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d) Click Delete
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7. Click Yes
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Are you still facing problem in using the Biometric SDK after configuring it? Please look
in to the following section
5.1) How do I fix, if no response after clicking the fingerprint capture button in
TestLegendScanner.html in internet explorer?
If your answer is yes. Please do the following steps to fix the issue.
a. Login into the system as Administrator and close the all the running
Internet Explorer before doing the following steps
b. Go to start->All programs->Accessories->command prompt, if the OS
above Windows XP right click it and select Run as Administrator
otherwise just click it to open
c. Run the Register.bat file as administrator
d. Click ok
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e. If the command prompt gives any error, please check the below
a) If the following error appears, please check whether you have
the administrator privilege to run the batch file or make sure that
gone through the above steps properly.
b) If any other error appears, please contact the support team for
further assistance or make a screen shot of the error and drop a mail
to the support team or concern person
4. After success completion of above steps, test the scanner using the
TestLegendScanner.html.
5.2) How do I fix, if no response after clicking the fingerprint capture button in the
application URL in internet explorer?
c. Check the whether Application URL is added in the trusted sites, if not
please go to the Configuring Internet explorer(3.3) to know the step for
doing the same.
4. Check whether the Activex Settings are configured properly as listed below:
a. In Tools->Internet options, Go to Security tab and select the Trusted Sites
b. Click the button Custom level
c. Make sure that the following settings are properly configured under Activex
Controls and Plugins
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vii. Initialize and script Activex Controls not safe for scripting -
Enable
5.3) If you get the message box as Check whether the service is running or not.
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6) Package Uninstallation
a) Please close all the running browsers and make sure that fingerprint scanner is
not plugged in to the system.
b) To uninstall the Biometric SDK (SBI BMA Client), go to Programs and
Features, right click the SBI BMA Client package and choose
Uninstall/Change.
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2) Driver Uninstallation:
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