MOB103

Make SAP as Simple and Mobile as Uber

Elaine Zelby Director Executive Programs
Capriza
A CRAZY IDEA

What if we could make SAP

as simple and mobile as Uber?
A NEW CONCEPT FOR BUSINESS APPLICATIONS

Personal

Simple In Context

1
Minute
 HOW DO YOU EXTEND BUSINESS APPLICATIONS TO
THE ENTIRE ENTERPRISE WITHOUT DISRUPTION?

Execs & Management 20%

Corporate Employees

Remote Branches, Stores, Plants

Field Workforce 80%

TURNING SAP INTO A SYSTEM OF ENGAGEMENT
 LEADER IN MANUFACTURING AND
SUPPLYING INDUSTRIAL GASES
The world's largest industrial gases and
engineering company with customers in the
industrial, retail, trade, science, research and
public sectors.

Ensuring a safe and constant supply of

energy for now and tomorrow, while
protecting our environment, is the global
challenge Linde is responding to today. Global Headquarters: Munich, Germany
Fast facts Global Sales: $17.9 billion
Employees Worldwide: 65,500
North American Headquarters: Murray Hill, NJ
Linde is leading the way to an efficient and Employees in North America: 16,500

sustainable future through smarter
engineering processes and plants,
connected by a smarter gases distribution
network.
Food & beverages, electronics, semiconductor, oil
Industries served and gas, petrochemical, steel, metals, glass,
fabrication, pharmaceutical and medical segments
 BIMODAL APPROACH TO IT

Slow and Steady Fast and Agile

Waterfall Revenue/customer driven
Plan-driven New projects
IT-centric Business-centric
SYSTEM OF ENGAGEMENT
DELIVERY OF PRODUCT
MOBILE FIRST SAP
 CHALLENGES AND SUCCESSES

Increased Efficiency

Improved Data Accuracy

 RESULTS

Noticeable increase in efficiencies in the business

Speed of delivery to internal stakeholders increased
Getting transaction time from 24+ hours down to seconds
Enables IS to be part of the business
 INFORMATION HAS BECOME SILOED
SAP Business Suite Homegrown
PeopleSoft by Oracle Salesforce
Oracle EBS Sharepoint by Microsoft
Ariba by SAP JD Edwards by Oracle
ADP JIRA Software by Atlassian
Concur by SAP Dynamics CRM by Microsoft
26,9%
Kronos Maximo by IBM
JD Edwards
NetSuite ServiceNow
2,5% SAP
Success Factors by SAP Asset Suite by Ventyx
Ariba (SAP) 2,8% BroadWorks by BroadSoft Clarity by CA
Coupa PPM by HP
5,6% Analytics by Cast Software Bugzilla
SharePoint
Campaigns by Croudskout Changepoint
Cloudsuite by Infor Consilium by CA
5,6%
Continuus by CA Dealflow by Sevanta
Oracle EBS
EmpCenter Suite by WorkForce IdentityNow by Sailpoint
5,8% OneView Service Center by JLL PaletteArena
Salesforce Payentry by MPAY Inc. Project Management by CMIC
26,7%
7,5% Prospects by Croudskout Remedy by BMC
Homegrown Siebel by Oracle Spice by SpiceWorks
PeopleSoft
Vector by Vector Networks Vendavo
Workday
 LINE SEGMENTS WITH MASSIVE IMPACT
Sales Finance Fulfillment Support
Low CRM adoption Complex, unusable Reliance on paper Reliance on paper
ERP for employees processes processes
Lack of forecasting
accuracy Processes taking too Delayed time-to- Poor service delivery
Negative revenue long cash Low field productivity
impact Lack of visibility into Low field productivity High MTTR
Missed opportunities purchasing Compliance risks
Compliance risks Extend ERP reach to
Easy, real-time CRM Extend ERP reach to field
access Protect ERP field
investment

HR
Low employee productivity
Low ERP adoption Low employee satisfaction Employee self-service
Hard to communicate with
employees
 SALES FINANCE FULFILLMENT
Account/Asset/Contact Lookup Purchase Requisitions Remote Ordering

Opportunity Update Invoices Inventory Lookup & Tracking

Quote Submission Sales Discounts Delivery/Pickup Order

Quote Approval New Hire Offers On-Boarding/Device Activation

Sales Discounting & Approvals Service Upgrades Waivers Consulting Services Work Order

Sales Forecasting Project Change Orders Employee Lookup

Employee Lookup Employee Lookup Time Reporting

Time Reporting Time Reporting Expense Reporting

Expense Reporting Expense Reporting Employee Time Off Request

Employee Time Off Request Employee Time Off Request Management Approvals
 WHAT IF THERE WAS A DIFFERENT WAY?

APIs
new security upgrades

infrastructure
0
No disruption to the business
new hiring
 COMPANIES IN ACTION

Revenue: $1.4B Revenue: $3.2B Revenue: 18B Revenue: $406M

Employees: 2,100 Employees: 3,200 Employees: 64,000 Employees: 700
JD Edwards/Ariba SAP ERP SAP CRM SAP ECC/SRM
 HOW DO COMPANIES START THE JOURNEY

Step One Step Two Step Three

Business & IT meeting Key Business &

discovery business Technology POC
use-cases

Gather the right owners Pick the high value Prove the business
processes value
FOLLOW US

Thank you for your time

Follow us on at @ASUG365

Feedback? Session MOB103