Lean Methodology in the

Workplace
BY JENNIFER LUYET

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 What is Lean?

Lean is a customer-centered methodology

used to continuously improve any process
through the elimination of waste in everything
you do; it is based on the ideas of continuous
improvement and respect for people. (Sayer &
Williams)

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 History of Lean

In 1990 the term lean was coined by the Toyota Motor Company
Manufacturing problems and technologies are universal problems faced
by management in multiple areas including non-Japanese enterprises
Toyota incorporated:
Identifying customer value
Reducing all forms of waste
Pulling the workflow instead of pushing

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 You can make a difference!

People who
work in the Your ideas are
5s area do the 5s implemented

Idea
Bright submitted and
Test of change
announced in
discussed by
Ideas the team
huddles

What is Everyone is
happening, hearing the
Huddles problems same
made visible information
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 Conventional Lean Thinking
Thinking

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 Conventional
Thinking Lean Thinking

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 Conventional
Thinking Lean Thinking

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 Conventional Lean Thinking
Thinking

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 Conventional Lean Thinking
Thinking

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 Conventional
Thinking Lean Thinking

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 Employee
Driven Lean
Tools

Yes I can!

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 Before After
5S

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13
 Waste Observation Form
Types of Waste Description Examples
Correction Rework occurs when work Sending work on
contains errors and is still knowing it is incomplete
passed along
Inventory Excess inventory of what is More supplies in storage
needed which can expire than space allows
before use
Motion Unnecessary movement to Printer across the room,
gather necessary items away from where the
work is being performed
Knowledge Wasted Human Potential Staff not included in
is when the input of ideas improvement activities
and suggestions from all is
14 not taken
 Employee Idea Board Savings

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 Huddles

Two way
information
sharing related to
day to day
operations, make
problems visible
and expectations
clear.

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 Tips for Successful Team Huddles

Everyone is hearing the

same information

Problems are brought

forward and concerns are
addressed by the group

Bright ideas are discussed

and test of change can
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begin
 You can make a difference!

People who
work in the Your ideas are
5s area do the 5s implemented

Idea
Bright submitted and
Test of change
announced in
discussed by
Ideas the team
huddles

What is Everyone is
happening, hearing the
Huddles problems same
made visible information
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 Work Sited Page

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