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Highlights Management Company Management Discussion

Reports Profile & Analysis

Report of The Board of Commissioners

We appreciate all the


efforts made to develop
and move forward with
these transformative
strategic initiatives to
take Danamon to the
next level, resulting
in higher productivity
and, ultimately, better
performance going
forward.

Ng Kee Choe
President Commissioner

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Dear Valued Shareholders,


In 2015, the Indonesian economy grew by 4.8%, down Against this backdrop, Danamon implemented
from 5% last year due to lower exports, investments, several initiatives to strengthen the Bank including
government spending and consumption. improving operating efficiency and productivity
through organizational realignment and
Volatility in the currency markets continued into centralization of support services.
the third quarter of 2015, following Chinas Yuan
devaluation and the ongoing uncertainty over the rise BOARD OF DIRECTORS PERFORMANCE REVIEW
in interest rate in the U.S. The Rupiah depreciated AND THE BASIS OF ITS ASSESSMENT
throughout the year reaching IDR 14,700/USD Danamons total consolidated outstanding loans
at the end of September 2015, before stabilizing decreased by 7% to IDR 129.4 trillion, carrying a
at around IDR 13,600/USD in October 2015. This manageable consolidated NPL of 3%. Loans to
adversely impacted trade, investments and private Commercial and Small Medium Enterprises (SME)
consumption. grew, but those to the Self Employed Mass Market
(SEMM) and automotive financing declined. Our
Government efforts to reinvigorate the economy Trade Finance and Retail portfolio advanced with
through public spending and greater support for potential for further growth.
private investments was initially delayed by the
reorganization of the newly elected government and On funding, total consolidated third party deposits
budget disbursement issues in the first semester declined slightly by 1% to IDR 115.15 trillion with
of 2015. These issues were consequently resolved Current and Savings Accounts (CASA) recording a
and the economy started to show growth in the last decline of 14% year on year, and CASA ratio dropped
quarter of 2015. from 49% to 42%. This followed our decision to
reduce interest rates payable for CASA balances.
The economic slowdown also impacted the banking Total consolidated funding (third party deposits
sectors loan growth and quality. Our loan growth plus structured funding) also declined by 4% to IDR
declined from 3% in 2014 to minus 7% in 2015, while 138.15 trillion, in line with lower demand for loans.
Non Performing Loans (NPLs) rose from 2.3% in
2014 to 3% in 2015. These loans were not limited to Danamons regulatory Loan to Funding Ratio (LFR)
the export commodity sectors, but included other at the end of 2015 was 87.53%, improving from 92.6%
economic sectors as well. at the end of December 2014, whilst the consolidated
Liquidity Coverage Ratio (LCR) was at a healthy level
of 123.06% at the end of year 2015.

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Reports Profile & Analysis

Danamon recorded a Net Profit After tax (NPAT) of Audit Committee


IDR 2.4 trillion. Return on Adjusted Asset (ROAA) and The Audit Committee has successfully accomplished
Return on Adjusted Earnings (ROAE) were 1.2% and its function as the reviewer of the Banks financial
7.4% respectively. Greater selectivity was exercised statements, business and audit processes as well as
in credit extensions against the challenging its internal control and risk management systems.
economic environment. Operating expenditure was The Committee has effectively carried out its
5% better than planned due to initiatives to improve responsibility to ensure the integrity and accuracy
efficiency and streamline operations. of financial statements and adequacy of internal
controls as well as ascertaining all significant issues
Danamon continued to be prudent in its capital have been properly addressed. Furthermore, the
management. Its capital position remained strong Committee has effectively evaluated the process and
with a Capital Adequacy Ratio (CAR) of 19.8%, which provided recommendations on the appointment of
is significantly higher than the minimum regulatory the Public Accountant.
requirement of 9 -10% for banks soundness rating
of 2. Risk Monitoring Committee
The Risk Monitoring Committee monitors
The Board of Commissioners recognizes the Danamons risk management issues. Through
challenges faced by Management due to the prudent supervision coupled with constructive
economic slowdown and less favorable business feedback from the Committee, Danamon was able
environment. The Board of Commissioners is to prudently manage its loan quality and all the risk
grateful for Managements efforts to closely monitor aspects faced in the course of business.
Danamons credit standards and maintain asset
quality, building a more diversified, stable and Corporate Governance Committee
granular deposit base. The Corporate Governance Committee exercised its
function through continuous review and enhancement
The Board of Commissioners would like to of good corporate governance practices at Danamon,
compliment Managements effort in formulating which are important for Danamons sustainability
Danamons strategic priorities for the next 3 years. and enhanced valuation. The Committee actively
monitors and provides advice on the implementation
EVALUATION OF COMMITTEES UNDER BOARD of various corporate governance initiatives. The
OF COMMISSIONERS SUPERVISION Committees and Managements efforts have
The Committees under the Board of Commissioners brought Danamon forward as one of the respected
supervision are the Audit Committee, the Risk institutions in terms of good corporate governance.
Monitoring Committee, the Corporate Governance
Committee, the Integrated Corporate Governance Integrated Corporate Governance Committee
Committee, the Nomination Committee, and the Integrated Corporate Governance Committee is a
Remuneration Committee. Based on the Board of newly established Committee that helps to supervise
Commissioners evaluation, the Committees have the implementation of integrated corporate
carried out their responsibilities well and have governance at Bank Danamon (Main Entity) and
contributed in assisting the Board of Commissioners. its subsidiaries. Integrated Corporate Governance

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Committee has well performed its duties and In accordance with the issuance of the 2014
responsibilities in evaluating the implementation of Financial Services Authority (OJK) regulations on
integrated governance through the assessment of the implementation of an Integrated Corporate
the adequacy of internal controls. The Committee Governance for Financial Conglomeration as well
has provided recommendations to the Board of as Integrated Risk Management for Financial
Commissioners of the Main Entity on the refinement Conglomeration, adjustments to Danamon Group
of integrated corporate governance policies, and integrated structure and infrastructure has
has reviewed the Integrated Corporate Governance been completed, which among others, include
Committee charter. membership and committee assignments,
integrated corporate governance and risk policy and
Remuneration Committee and Nomination intra-group transactions policy.
Committee
The Nomination Committee updated the procedures GOOD CORPORATE GOVERNANCE
relating to the selection and appointment of Danamon is strongly committed to the
members of the Board of Commissioners, members implementation of good corporate governance.
of the Board of Directors, and Independent Parties Significant progress has been made with regards to
for the relevant Committees under the Board of good governance practices.
Commissioners. The Board of Commissioners
appreciates the Remuneration Committees Danamon has implemented a variety of key
contributions in terms of independent evaluation initiatives such as: GCG Self-Assessment, Alignment
and recommendation on the structure and policy with ASEAN CG Scorecard, Consumer Protection
of remuneration for the members of the Board of Policy, Proper Composition of Committees, and
Commissioners, Board of Directors, and Senior Improvement on Board of Commissioners and
Management. Committees Charters, Related and Affiliated Party
List, Expense Policy, Risk Modeling and Integrated
INTEGRATED CORPORATE GOVERNANCE AND Negative List.
RISK MANAGEMENT
Corporate governance and risk management Danamon has engaged an independent consulting
systems and practices in Danamon and its company to assist in conducting the Board of
subsidiaries were aligned during 2015. Danamon set Commissioners evaluation that highlighted the
up an Integrated Corporate Governance Committee Board of Commissioners performance on several
comprising Independent Commissioners from the aspects such as Corporate Governance, Board
Bank and its subsidiaries as well as Independent Composition, Information Management, Board
Parties. The Committees duties include the Committee Effectiveness, Risk Management and
monitoring and reporting of the implementation of Internal Control, Commissioners development and
corporate governance matters in Danamon and its management, Board Processes/Board Roles and
subsidiaries, including integrated risk management Functions, President Director and Board of Directors
as well as audit and compliance issues. Succession Planning.

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Highlights Management Company Management Discussion
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Both the Board of Commissioners and Board of Danamon will continue its strategic initiatives to
Directors strongly believe that implementing good achieve a more streamlined model for micro credits;
corporate governance practices plays an important supporting growth in consumer, SME and the
role in attaining stakeholders and public trust, which commercial banking segments; improved synergy
ultimately will enhance the Danamons standing. between Danamon and its subsidiaries; productivity
enhancement in human capital and operations as
CORPORATE SOCIAL RESPONSIBILITY well as centralizing Human Resources and Finance
The Board of Commissioners supports Danamons functions. Danamon will continue its prudent risk
corporate social responsibility (CSR) activities, management policy with a renewed focus on credit
which are carried out by Yayasan Danamon Peduli and liquidity risk as well tightly managing its risk
(YDP) and the Bank. YDP currently implements profile.
Danamons CSR activities across two major
programs: Market Revitalization (Pasar Sejahtera), CHANGES TO THE COMPOSITION OF BOARD
and Natural Disasters Rapid Response in areas OF COMMISSIONERS AND BOARD OF
close to Danamons branches. Danamon also DIRECTORS
promotes financial literacy programs as part of its In 2015, there were changes to the composition
role in bringing added value to its stakeholders and of Banks Board of Commissioners. Emirsyah
the country. Satar joined the Board of Commissioners as
The Independent Commissioner. The Board of
In 2015, Danamon has made further enhancements Commissioners has a majority of Independent
to improve the quality of its CSR programs, enabling Commissioners. Sng Seow Wah was appointed as
it to be utilized as a model of positive engagement President Director of Bank Danamon following the
between the private sector and local governments. retirement of Henry Ho. The Board of Commissioners
would like to welcome Emirsyah Satar and Sng
2016 PROSPECTS Seow Wah, and thank Henry Ho for his services and
The performance of the global economy and its contributions.
impact on Indonesia will remain challenging with
ongoing uncertainty over the rise in US interest rates
next year.

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CLOSING STATEMENT
On behalf of the Board of Commissioners, I would like to express gratitude and appreciation to the Board of
Directors, Management, and all Danamon and its subsidiaries employees who have worked hard in discharging
their duties and responsibilities.

We also like to thank our customers, shareholders, and our regulators for their trust and continuing support
towards Danamon.

Ng Kee Choe
President Commissioner

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Board of Commisioners

Emirsyah Satar Manggi Taruna Habir Ng Kee Choe


Independent Independent President
Commissioner Commissioner Commissioner

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J.B. Kristiadi
Made Sukada
Gan Chee Yen Ernest Wong Yuen Weng Vice President
Independent
Commissioner Commissioner Commissioner/Independent
Commissioner
Commissioner

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Report of the Board of Directors

We have formulated
the Banks strategic
priorities to diversify
portfolios, enhance
engagement with
customers, increase
collaboration among
divisions, utilize
effective technology,
and improve human
capital.

Sng Seow Wah


President Director

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Dear Valued Shareholders,


On behalf of the Board of Directors, I am pleased The business environment was impacted by the
to present the 2015 Annual Report on the business lethargic economy which in turn reduced the overall
and operation of PT Bank Danamon Indonesia, Tbk banking industry growth. Consequently, the overall
(Danamon) along with the audited accounts for the industrys loan growth was at 10.4%. Nonetheless,
year ended December 31, 2015. the banking system remained resilient, underpinned
by adequate liquidity and capital position in the
ECONOMIC AND BANKING OVERVIEW banks.
Indonesias economy faced considerable challenges
during 2015. The economy expanded by 4.8% as BUSINESS PERFORMANCE AND
compared with 5% the year before, due to several CHALLENGES FACED
factors, namely: the slow down of world economic Danamon experienced a decline of Net Interest
growth, the volatilities of global financial markets, Margin (NIM) by 18 basis points to 8.2%, and booked
the decline in demand and prices of Indonesias a lower consolidated Net Profit After Tax (NPAT) of
major export commodities, and the relatively limited IDR 2.4 trillion, a 9% decrease as compared to last
growth in domestic investments. year. Nevertheless, Danamon was able to contain
its operating costs and improve pre-provision
Pressures on the Indonesian Rupiah (IDR) also operating profit by 8% to IDR 8.5 trillion. Danamons
intensified, triggered by the uncertain timing of the consolidated total assets also experienced a
Federal Reserve (Fed) rate hike, the depreciation decrease of 4% to IDR 188 trillion. Although Non
of the Chinese Yuan, the rise in demand for foreign Performing Loans (NPL) increased in certain lines
currencies to repay foreign currency corporate of business, nonetheless, the overall asset quality
loans, and concerns regarding the sluggish domestic was acceptable as indicated by the consolidated
economy. The IDR weakened against United States of NPL that stood at 3%. In terms of liquidity, taking
America Dollar (USD) to 14.700 in September before into account the business and market dynamics as
recovering and stabilizing at 13.600 in October. The well as regulatory requirement, Danamon prudently
IDRs recovery was, in part, due to the rise in positive managed down its Loan to Funding Ratio (LFR)
sentiments and growing optimism on Indonesias from 92.6% last year to 87.5%. Danamons capital
economic prospects as the Government announced structure also remained strong as reflected by an
its economic policy and exchange rate stabilization increase in CAR from 17.9% last year to 19.8%.
packages. The countrys Current Account Deficit
dropped to a more manageable level and inflation On our Syariah front, most of its business results
was projected to stay below 5%. This allowed the were above the targets. Total asset and total
Central Bank (BI) to keep the BI rate at 7.5%. financing grew significantly by 23% and 28%

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respectively, reaching IDR 3.6 trillion and IDR 3.2 of CASA ratio from 49% in 2014 to 42% in 2015. The
trillion respectively. Likewise, total funding expanded decrease in our CASA balances took place as we
by 22% to IDR 3 trillion. Net Profit Before Tax (NPBT) ceased paying high interest rates. Total consolidated
was recorded at IDR 85 billion, a significant increase funding (third party deposits plus structured funding)
compared to last year. also decreased by 4% to IDR 138.15 trillion. A more
disciplined approach was introduced to our funding
Similar to most other banks, Danamon was faced franchise in order to build a more diversified, stable
with a very challenging business situation and and granular deposits base. Danamon successfully
tough competition that affected its performance. To managed down its cost of funds.
overcome those challenges, Danamon shall work
more collaboratively, adopt a flexible mindset to cope TARGET VERSUS REALIZATION
with the changing environment, be a better solution Total loans channeled and total third party deposits
provider to our customers, and re-emphasize our by the end of 2015 reached approximately 95% and
corporate core values, including the practice of 96% of the targets respectively.
meritocracy within Danamon.
The level of third party deposits achieved was
2015 LENDING PERFORMANCE & GROWTH adequate given the decline in loan demand. LFR was
OF THIRD PARTY FUNDING at 87.5%, a marked improvement over the target of
Danamons consolidated loan stood at IDR 129.4 91.5%.
trillion, lower by 7% year-on-year, mostly due to
Mass Market loans that declined by 13% to IDR 61.2 Danamon implemented discipline in expense
trillion. Likewise, Retail Banking also declined by 3% management. Interest expense for 2015 was IDR
to IDR 8.2 trillion. On the other hand, Small Medium 8.8 trillion which was better than the target of IDR
Enterprises (SME) (including Syariah) and Wholesale 9.2 trillion. Similarly, operating expenses was IDR 9
Banking increased by 5% and 1% to IDR 22.4 trillion trillion, 5% better than planned.
and IDR 17.7 trillion respectively, whilst Commercial
Banking (including Syariah) remained flat at IDR Cost of credit in 2015 was IDR 4.9 trillion or 20%
15.9 trillion. worse than planned mostly due to the worsening
performance of our micro financing segment (Self
Consolidated third party deposits decreased slightly Employed Mass Market, or SEMM).
by 1% year on year to IDR 115.1 trillion mostly due
to the decline of Current Account balances. Current Consolidated Net Operating Income was recorded at
Account and Saving Account (CASA) balances IDR 3.9 trillion and Consolidated Net Profit After Tax
decreased by 27% and 6% respectively, whilst Time before restructuring was IDR 2.6 trillion.
Deposits increased by 11.5%, resulting in the drop

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MAJOR INITIATIVES IN 2015 ORGANIZATIONAL CHANGES IN 2015


Danamon reviewed its operating model for SEMM To expedite decision making process and provide
business segment. This involved an end to end review better service to customers, there were some
process, including marketing, credit processing changes in the structure of the organization. The
function and technology utilization. Management changes include:
expects the new target operating model to increase Mr. Muliadi Rahardja had taken a role as the Vice
efficiency and productivity while at the same time President Director responsible for the Sales &
also providing better asset quality. Distribution Network. Previously, Mr. Muliadi was
the Operation Director as well as Director of SME
Synergy between Adira Finance and Adira Kredit was Banking and SEMM.
carried out by utilizing Adira Finances vast network. Consumer Banking and SME Banking was
In 2015, Adira Finance had started to offer durable combined under one leadership. Michellina
product financing, which was previously offered Triwardhany, previously the Director of Consumer
through Adira Kredit. Management expects durable Banking, is now responsible for both lines of
product financing to grow significantly in 2016, albeit business.
coming from a very low base. Transaction Banking that was previously
reporting to the Director of Treasury and Capital
Centralization of Finance and Human Resources Market is now a separate product group. Yen
function through shared services was rolled out, Yen Setiawan was appointed as the Head of
resulting in cost savings, better and more consistent Transaction Banking, reporting directly to the
delivery of information. In addition, automation in CEO. Transaction Banking will become an
document processing related to administration important part of Danamons strategy as a
process, including credit processing, led to better solutions integrator across all lines of businesses.
accuracy control and turn-around time. Herman Savio was appointed as Treasury
and Capital Market Head, reporting directly
The initiative to leverage conventional bank branches to President Director. Apart from the usual
to market Sharia products had helped to grow our treasury functions and roles, Herman will play
Syariah loans by 25%. a key member in the Banks Assets & Liabilities
Committee, and build a larger Treasury Sales
A new and better approach adopted via Danamons team which is an important part of our sales and
Assets & Liabilities Committee (ALCO), brought service proposition for the Banks customers.
about better discipline in our funding franchise and Yanto Edy Umar was appointed as Wholesale
lower cost of funding. Banking Head, reporting directly to President
Director. Yanto assumed responsibility for the
Banks Commercial and Corporate Banking and
Financial Institutions segment of customers.

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DANAMONS SUBSIDIARIES PERFORMANCE Our aim is to serve customers needs more holistically.
New car and new motorcycle industry demand In this regard, Transaction Banking will play a key
declined by 16% and 18%, respectively. The weak role as a solution integrator across products and
industry demand significantly impacted Adira lines of businesses. Mobile cash management,
Finances performance. Loans channeled through treasury and bancassurance products and others
Adira Finance (including the joint financing portion) can be more easily accessed by our customers. In
decreased by 6% to IDR 46 trillion. These loans addition, Syariah and Treasury products will also
represented 36% of total loans of Danamon group. leverage conventional banks existing sales force to
Adira Finances NPAT was IDR 665 billion in 2015, a boost growth.
16% decline compared to last years result.
We have in early 2016, established a new Sales and
Adira Insurance performed well in 2015, and posted Distribution (S&D) organization to empower and
Rp 2.38 trillion of insurance premium income, enable our branches to serve customers better
including from sharia insurance. This was an and improve the productivity of our entire branch
increase of Rp 89 billion over 2014. Compared to network. This S&D organization enables branch
2014, Adira Insurance also booked an increase of staff to offer the best products or product bundles
15% in net insurance underwriting income to Rp 611 to match customers personal and business needs.
billion. This initiative will provide more cross-selling
opportunities, drive collaboration with shared goals
STRATEGIES PRIORITIES and accountabilities across line of businesses
During the year, management was actively trying to and subsidiaries, as well as improve customer
define our strategic priorities for the next 3 years. experience.
In the past, Danamons earnings depended on the
mass-market segment through auto financing Establishing a better digital strategy is also a key
and micro financing businesses. We can no longer aspect of our strategic priorities. With a young
continue to do so. Beyond our strengths in the mass demography, the Indonesian population has rapidly
market, Danamon will focus on growing the other adopted the use of technology in their daily lives.
business segments including Consumer, SME and To provide more customer convenience, Danamon
Commercial Banking. We will also invest more to will invest in enhancing digital channels for both
enable Adira Insurance to build its general insurance consumer and business segments. Through
activities as its products are very complementary technology, it is our desire to empower customers
to the needs of the aforesaid business segments. to utilize our services at the time and place of their
These strategic initiatives will enable us to pursue choosing. Technology will also enable us to improve
the growing opportunities in business banking and productivity and efficiency.
also cater to the needs of the growing middle-class
consumers.

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The strategic priorities and direction will also enable CORPORATE GOVERNANCE
us to prioritise the allocation of our resources from The Board of Directors is confident that consistent
the operations, risk management and human capital implementation of high standard corporate
aspects. We have commenced reviewing our risk and governance will improve performance, deepen the
credit processes to enhance our ability to manage investors confidence and trust, protect the interests
and control the risks as we emphasize coverage of stakeholders and make a positive contribution
to our Consumer, SME and Commercial Banking to the banking industry. The Board of Directors is
customer segments. continuously applying the good corporate governance
practices based on transparency, accountability,
Human capital is the most important resource of responsibility, independency and fairness in carrying
Danamon. Therefore we will put greater focus on out the business activities of Danamon.
talent development and skills training. Our Danamon
Academy will be comprehensively enhanced to Throughout 2015, the Board of Directors focused
continuously upgrade the skillsets and productivity on improving and refining the implementation of
of our employees. Finally, Danamon adheres to the corporate governance. Various efforts have been
principle of meritocracy by rewarding people based made, including the refinement of corporate
on performance. All these will help us to continue governance implementation based on Financial
attract and retain talented staff. Service Authority Guidelines and ASEAN Corporate
Governance Scorecard. Governance related
OPPORTUNITIES AND CHALLENGES IN 2016 policies were prepared or updated including
With the growing middle class in Indonesia, Board of Commissioners and Board of Directors
prospects for banking remains exciting. We aim to Nomination Policy, Anti-Gratification Policy, Board of
increase our penetration in the market and we will Commissioners and Board of Directors Performance
serve more customers in all type of segments with Assessment Policy and Board of Commissioners and
additional focus on the Consumer middle-income, Board of Directors Diversity Policy. Furthermore,
SME and Commercial segments. Through Adira Danamon has improved the information disclosure
Finance, we will tap more durable product financing on Danamons website to provide an opportunity for
markets. Danamon still has plenty of room to grow shareholders and other stakeholders to obtain easy
in this segment. We also aim to increase our market access to information about Danamon.
share in the insurance industry. While maintaining
our strength in auto insurance, we will grow the As the Main Entity, Danamon also implemented the
other segments of general insurance such as health, Integrated Corporate Governance and Integrated
personal accident, property and casualty, and cargo. Risk Management via our integrated structure
The success of our strategy depends very much on and infrastructure. Among others, it includes: the
developing our human capital, as well as our ability establishment of Integrated Corporate Governance
to groom and attract new talent. Committee and the Integrated Risk Management

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Committee, the preparation of the Integrated EVALUATION OF COMMITTEES


Corporate Governance Policy and Integrated Risk In performing its duties and responsibilities,
Management Policy, the adjustment of duties and the Board of Directors is assisted by several
responsibilities of the Board of Directors and Board Committees, namely: Risk Management Committee,
of Commissioners, as well as the adjustment of Asset & Liability Committee, Information Technology
duties and responsibilities of Internal Audit Unit, Steering Committee, Fraud Committee, Compliance
Compliance Unit and Risk Management Unit. Committee, Operational Risk Management
Committee and Integrated Risk Management
CORPORATE SOCIAL RESPONSIBILITY (CSR) Committee.
The establishment of Yayasan Danamon Peduli (YDP)
as a separate entity that implements our CSR is a Risk Management Committee has fulfilled its
reflection of our commitment to the community that oversight responsibilities with regard to the Banks
we serve. YDP engages in activities that help improve risk appetite, risk management framework, and
the overall livelihood of people in the communities supporting risk governance structure. The Committee
that we serve. Through YDP, we transform our periodically reviewed the risk management policies
visions and values into action. and oversaw the operation of the risk management
framework, which shall be commensurate with the
In 2015, YDP focused on the market revitalization structure, risk profile, complexity and activities of
(PASAR SEJAHTERA) and rapid disaster response. the Bank.
YDP provided technical assistance to the market
community and stakeholders. In addition, YDP Asset & Liability Committee has made noticeable
also launched and organized market expedition contribution as a Committee that is responsible for
through market festivals in six peoples markets balance sheet planning and management from a
on Java Island with the objective of promoting the risk-return perspective and strategic management
peoples markets existence. Through Rapid Disaster of interest rate and liquidity risks. The Committee
Response, YDP responded to disasters, both natural determined policies and guidelines for liquidity
and man-made, such as earthquake, flood, landslide, risk, interest rate risk and capital management
or fire around Danamon/Adira branches through for Danamon that reflected adequate liquidity and
mobilization of employee volunteers. Furthermore, capital, stable and diversified funding profile, with
YDP facilitated disaster mitigation and preparedness compliance to all regulatory requirements.
trainings for communities in 7 regions where nine
markets and 500 market communities (staff and Information Technology Committee has served
merchants) participated. well as an oversight committee on matters of
information technology. The Committee oversaw
major information technology related strategies,
projects and technology architecture decisions
and monitored whether the Banks information
technology programs effectively supported the
Banks business objectives and strategies.

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Fraud Committee has assisted the Board of Directors HUMAN CAPITAL


in reviewing and determining sanctions to employees Management launched the Banks Balanced
that committed fraud, based on Internal Audits fraud Scorecard in 2015 to provide a stronger sense of
investigation reports and recommendations as well purpose and clarity of direction. The new dimensions
as taking into account the Banks policy, collective i.e. Franchise Building, Risks and Controls and
labor agreement, code of ethics and corporate Human Capital are emphasized in the Balance
values. Scorecard to ensure that Danamon continues to
invest and build in a way that will provide more
Compliance Committee has performed well in consistent and sustainable financial results.
assisting the Board of Directors with regards to During the year, Danamon introduced meritocracy
compliance aspects of the Bank. The Committee (SIPASTI) Sistem Penghargaan Sesuai Kontribusi.
reviewed the implementation of the Banks This system will create fairness and bring about a
compliance to the prevailing laws and regulations, more robust performance management system
and the fulfillment of commitments to Regulators on and lay the foundation for our policy of paying for
audit findings. In addition, the Committee socialized performance. The application of SIPASTI was widely
new compliance regulations to relevant parties, communicated and supported through a number of
reviewed the integrated internal audit organization socialization and training programs. It covered 1,086
and evaluated the compliance policy of subsidiaries. employees starting from senior management down
to 4 levels below.
Operational Risk Management Committee has
successfully performed its function in identifying, Danamons corporate values are as follow:
measuring, managing, reporting and controlling 1. Caring
operational risk. The Committee documented 2. Honesty
sound practices to help ensure that operational 3. Passion to excel
risk is managed and measured in an effective and 4. Teamwork
consistent manner across Danamon. 5. Disciplined Professionalism

Integrated Risk Management Committee is a newly Corporate values reinforcement has become one
set up Committee. Integrated Risk Management of Danamons focus points to build a common
Committee was established by Danamon in order ground for employees and managers. Danamon
to enable proper and aligned integrated risk activated a number of campaigns and initiatives,
management implementation across the entities kicked off at Board level and cascading down to
that are members of Danamons financial group. Senior Management and employees at the regional
The Committee has provided recommendations level. Corporate values are also embedded in the
with regards to the preparation of the integrated performance management system.
risk management policy and recommended
improvements on the practices of integrated risk
management.

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Danamon has conducted an Employee Engagement CHANGES IN THE BOARD OF DIRECTORS


Survey to understand our employees concerns and COMPOSITION
aspirations. This is an important initiative among In 2015, there were changes to the composition of
others in engaging our staff and addressing their Danamons Board of Directors. Henry Ho retired
issues. 38,554 employees or 97% of Danamon and Sng Seow Wah was appointed as Danamons
permanent staff participated. President Director, whilst Muliadi Rahardja was
appointed as the Vice President Director, at the
The dynamic development of the Banking industry Extra-ordinary Shareholders Meeting conducted
and markets require Danamon to make some earlier in the year. In addition, Pradip Chhadva and
adjustments in the area of customer centricity. Kanchan Nijasure resigned as Directors of Danamon
Danamon initiated a centralization approach to its to pursue other interest.
business model, known as Sales and Distribution
organization. This new organization consolidates AWARDS AND RECOGNITION
the role of management in our regional and Branch Recent awards received by Danamon were the
levels across our different regions to ensure 50 Best Publicly Listed Companies in Southeast
better service to customers, facilitate cross selling Asia, and the 3 Best Publicly Listed Companies
and cross functional collaboration to maximize in Indonesia in Good Corporate Governance at
customers experience in banking with Danamon. the ASEAN Corporate Governance Award 2015
This transformation is being implemented in stages organized by ASEAN Capital Market Forum (ACMF).
to be completed in 2016. Danamon did a series of Danamon was also awarded the Best Overall in the
orientation and communication programs to prepare 7th Indonesian Institute for Corporate Directorship
our impacted employees for the changes. (IIICD) Corporate Governance Conference and Award
2015. Furthermore, Danamon also received First
Employee development program remains Runner Up in the Financial Services Category of
Danamons focus and was manifested through Sustainability Report Awards 2015 organized by the
2,580 development programs that covered 64,216 National Center for Sustainability Reporting (NCSR).
employees and a total of 157,056 training man-days.
The majority of training was in the area of functional
expertise to support employees in meeting the
required standard performance levels.

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CLOSING REMARKS
On behalf of the Board of Directors, I would like to convey our sincere thanks to the Board of Commissioners
for providing its full support and invaluable advice and guidance to the management throughout the year. I
am also grateful for the commitment, support and effort of my fellow Board of Directors members, our senior
management and employees. I would like to emphasize the importance of the role that our banking regulators
play in helping create a conducive and stable environment so that customers and banks can go about their
business with confidence.

To all of our other stakeholders, we would like to re-emphasize our commitment to do our best in delivering
sustainable performance and bringing about significant contribution to Indonesias economic development.

Sng Seow Wah


Board of Directors

2015 Annual Report PT Bank Danamon Indonesia, Tbk. 43


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Board of Directors

Michellina Laksmi
Muliadi Rahardja Fransiska Oei Lan Siem Herry Hykmanto
Triwardhany
Vice President Director Director Director
Director

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Satinder Pal Singh


Sng Seow Wah Vera Eve Lim
Ahluwalia
President Director Director
Director

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Board of Management

Herman Marta Jonatan


Antony Kurniawan
Treasury & Capital Human Resources
Operations Head
Market Head Head

Yen Yen Setiawan


Yanto Edy Umar
Transaction
Wholesale Banking Head
Banking Head

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Syariah Supervisory Board

Drs. H. Karnaen A.
Dr. Hasanudin, M. Ag. Prof. Dr. H. M. Din Syamsuddin
Perwataatmadja, MPA, FIIS
Member Chairman
Member

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Report from the Syariah Supervisory Board

Assalamualaikum Wr. Wb.


Bismillahirrahmanirrahiim

Praise be to Allah SWT for His favors and blessings bestowed upon us, and blessings and praise to the Prophet
Muhammad SAW.

The Syariah Supervisory Board (DPS) of Danamon Syariah Business Unit (UUS), being entrusted with supervising
that all products and business processes have been carried out according to Syariah principles, in accordance
with the prevailing rules and charter of the DPS, has performed its function and duties in supervising and
providing opinions overall on new products of Danamon UUS.

The DPS of Danamon UUS considers that the Syariah banking activities conducted by Danamon UUS throughout
2015 have conformed to the rulings (fatwa) of the National Syariah Board - Indonesian Ulama Council (DSN-
MUI) as well as the opinions issued by DPS Danamon UUS.

48 PT Bank Danamon Indonesia, Tbk. 2015 Annual Report


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On this occasion, we would like to convey our appreciation for the cooperation and support from the Board of
Directors and management team at Danamon, in their excellent performance in 2015 as well as their efforts
to maintain the consistent implementation of Syariah principles in the Banks activities. We hope that going
forward, Danamon UUS will lead at the forefront of Syariah banking.

Wassalamualaikum Wr. Wb.

For and on behalf of the Sharia Supervisory Board

Prof. Dr. H. M. Din Syamsuddin


Chairman

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2015 2016 Plan and Strategy


Discussion

In 2015, Indonesias economy faced considerable 2016 INITIATIVE


challenges. The countrys economy expanded by only The Bank has defined a number of initiatives that
4.8% due to several factors, namely the slowdown will be implemented in 2016, including:
of world economic growth, the instability of global Focus on developing mass market, SME,
financial markets, the declining demand and prices Commercial Banking, Consumer Banking,
of Indonesias major export commodities, and the and Adira Insurance. Transaction Banking
relatively limited domestic investment growth. products will play an important role in improving
Danamons ability to generate funds and fee
The business environment was affected by the based income. In addition, Syariah and Treasury
slowing down of the economy and this has in turn products will increase their conventional bank
reduced the overall banking industry growth. Banks sales force to encourage growth.
chose to be more selective and cautious in disbursing In early 2016, the Bank will launch new Sales and
loans, resulting in an overall industrys loan growth Distribution (S&D) networks by integrating new
of 10.4%. Nonetheless, the banking system was Consumer and SME branch networks into a single
resilient, underpinned by manageable credit, organization. The S&D organization will improve
adequate liquidity, and strong capital adequacy ratio. the ability of our branches to offer customers the
best products or product bundle. This initiative is
With these challenges, Danamon developed a expected to increase cross selling opportunities,
2015-2016 strategy with an implementation phase encourage collaboration and accountability
that extends to 2017. The strategy is based on a among business lines and subsidiaries, and
number of planned initiatives that aim to bring forth improve customer service.
positive and significant changes for Danamon and its The Bank will continue to enhance digital
subsidiaries. channels for consumer and business segments,
and digitalized the back-end processes. The Bank
STRATEGIC FOCUS FOR 2015-2016 will also use data analytics to improve service to
Beyond our strengths in the mass market, Danamon customers.
will focus on growing the other business segments Danamon have commenced reviewing our risk
including Consumer, SME and Commercial Banking. and credit processes to enhance our ability to
We will also invest more to enable Adira Insurance manage and control the risks as we emphasize
to build its general insurance activities. In addition, coverage to our Consumer, SME and Commercial
Danamon will increase Human Resources productivity Banking customer segments.
by putting greater focus on talent development and The Danamon Corporate University will be
skills training. Danamon will continue to conduct developed comprehensively to improve skills and
prudent practices in risk management with a focus increase productivity of employees. Moreover,
on credit and liquidity risks. Danamon adheres to the principle of meritocracy
by rewarding people based on performance. All
these will help us to continue attract and retain
talented staff.

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Current Situation Impact of Changes

Heavy reliance on 2 engines of growth, with Additional 5 engines of growth creating more
recently declining performance revenue streams and diversification

Businesses lack differentiation from Well defined, better marketed unique value
competitors propositions for each segment

Insufficient talent, with high attrition rate, Holistic talent attraction, development and
hindering support for new business models retention plan to support transformation

LOBs and Divisions operate in silos with slow Agile, energic and collaborative organization
implementation speed

Sub-optimal processes in place, which are Leaner and optimized operating model,
largely manually driven supported by digital and analytics capabilities

Culture with limited accountability and Renewed sense of puprpose with honesty
discipline in many parts of the organization discipline and SIPASTI as part of core values

3-Year Strategic Direction

Sustainable Growth to Bring Us to Double Digit ROE

1 2 3 4 5 6
SME,
Consumer, Transaction Sales and Digital
ADMF Commercial banking, Distribution Tecnology Human
and DSP Banking Treasury and Network and Analytics Capital
and Adira Syariah
Insurance

DSP SME: Transaction banking: Objective: IT: Institutionalize


Rationalize coverage Capture small Act as solution To offer holistic Enhanced digital meritocracy
model SMEs with scalable integrator across service and provide channel. (SIPASTI) in
Leverage DSP outlet business model LoBs futher X-selling Digitalization of the performance
to sell additional Tap low-cost funding Target low cost opportunities. back-end B2B Enhanced
products Enhance offerings funding To drive comprehensive
Adopt analystics- through sector Drive sticky client collaboration with Analytics: Danamon Academy
driven decision bundles, transaction relationships, shared goals and Centralized
making packages, and value promote X-selling accountabilities business intellgence
ADMF: added service. Treasury: across LoBs and (central brain) and
Drive X-sell i.e CASA, Consumer: Strong advisory and subsidiaries marketing
wealth, insurance, Tailor proposition customer support. Will be rolled out in
white goods. based on Original of holistic January 2016
Expand alternative demographic/ solutions
channels (kiosk, lifestyle. Sharia:
partnership Target transaction Integrated offerings
with digital and low cost funding to target islamic
marketplaces, Commercial: Institutions, Umroh,
minimarts). Industry expertise as halal and Hajj
key differentiator ecosystem
Strengthen Leverage group
transaction platfom network as product
to gain low-cost unit
deposits and fees
Adira Insurance:
Expand beyond auto
Leverage Danamon
group customers.

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Responsibility for Annual Reporting

Board of Commissioners and Board of Directors Statement on the Responsibility for the 2015
Annual Report of PT Bank Danamon Indonesia, Tbk.

We, the undersigned, testify that all information contained in the 2015 Annual Report of PT Bank Danamon
Indonesia, Tbk. has been presented in its entirety, and assume full responsibility for the accuracy of the
contents of the Companys Annual Report.

This statement is hereby made in all truthfulness.

Jakarta, 1 March 2016

Board of Commissioners

Ng Kee Choe
President Commissioner

J.B. Kristiadi Ernest Wong Yuen Weng


Vice President Commissioner/ Commissioner
Independent Commissioner

Gan Chee Yen Manggi Taruna Habir


Commissioner Independent Commissioner

Made Sukada Emirsyah Satar


Independent Commissioner Independent Commissioner

52 PT Bank Danamon Indonesia, Tbk. 2015 Annual Report


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Board of Directors

Sng Seow Wah


President Director

Muliadi Rahardja Vera Eve Lim


Vice President Director Director

Herry Hykmanto Fransiska Oei Lan Siem


Director Director

Michellina Laksmi Triwardhany Satinder Pal Singh Ahluwalia


Director Director

2015 Annual Report PT Bank Danamon Indonesia, Tbk. 53

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