How the bank operates

RobinsonsBank is governed by sound and responsible corporate governance

practices to attain and preserve public trust and confidence

-the Board of Directors have the duty to make sure that all the mechanisms
prescribed by law and regulations are in place to safeguard the welfare of its clients
and to keep the integrity of the bank.

-the bank ensures that all the Directors have completed a training program in
compliance with BSPs regulations. Theyre also given training to help them grow
and develop their skills and knowledge in matters that involve the bank.

CORPORATE GOVERNANCE COMMITTEE- to ensure that all aspects of corporate

governance are covered to create awareness in governance within the org.

BOARD OF COMMITTEES-the Board has also formed committees for other areas
that are crucial to its operations.

Executive Committee EXCOM provides decisions regarding applications

for critical loans accounts and deviations that require careful deliberation. All
Approvals should all comply with the internal regulations and those imposed
by BSP. Decisions made are influenced by the latest profitability and
delinquency figures of an account or loan product.
Audit Committee assists the BoD n fulfilling its oversight responsibilities
with regard to the integrity of the Banks Financial Report process, the
Independence and performance of the Banks external and internal auditors,
the compliance of corporate governance policies and guidelines and the
Banks compliance with regulatory requirements.
Risk Management Committee - The Risk Management Committee
oversees the development and oversight of the institutions risk management
program and ensures an acceptable quality of risk asset portfolio and
minimizes losses.
The Code of Conduct - exists to develop or pattern behaviour according to
the Banks standards, ensure professional conduct, and enforce discipline and
order. The Code is implemented by the Human Resources Group. Violations to
the Code correspond to disciplinary actions. Copies of the Code of Conduct
are given to employees upon hiring, while seminars are conducted regularly
to further expound on the subject. A copy of the Code of Conduct is also
available on the Banks Online Workspace.
Whistle-Blowing Policy - Employees are encouraged to and should impose
upon themselves the duty of disclosing to their immediate superior existing
or potential violations and wrongdoings that they are or may become aware
of. The Banks Policy on Timely Reporting of Concerns and Incidents
 otherwise known as the Whistle-Blowing Policy serves as a guide for all
employees on reporting matters that breach integrity.
Communication and Information - The Bank provides several channels of
communication, to ensure that all employees and stockholders receive timely
information about matters of the Bank. For internal communication, email
announcements are done regularly. Marketing launched an online newsletter
called, Rticle, which is housed in the Intranet Portal. The Intranet Portal also
serves as an information gateway, where all groups are able to post their own
respective announcements. For external communication, information that
may affect the interests of clients are regularly reported through channels
such as the RobinsonsBank website, RobinsonsBank Facebook page, and
newspaper articles.

How the Banks Compliance System Works?

-The Banks compliance system is multi-tiered. The primary level is self-regulation

within each work unit by abiding regulatory issuances, the provisions of the Banks
Corporate Governance Manual, and adhering to company policies and code of
conduct.