26 April 2017

Dear Valued Customer,

Situation Update on Major Asia Terminals

Major public terminals in China (Shanghai, Qingdao and Ningbo) are facing congestion and
high yard density. There are a number of reasons for this, primarily large phase in/out
exercises from the reshuffling of alliances networks starting in March. Unstable weather in
the northern hemisphere in spring can cause delays and reduced terminal performance.
We aim to provide a further update about the terminal situation in due course.

We are closely working with Chinese ports to address any operational challenges, and we
have been able to maintain a very constructive dialogue with our terminal partners to
ensure Maersk Line existing priority. In order to maintain the stability of our ocean
network, we will put contingency actions in place in the coming month including
consolidating volumes and reducing port calls if this is required temporarily.

Maersk Line will devote all of our efforts to minimize the impact to our customers. Our
teams will provide you first-hand information in case any adjustment is required to your
shipment schedules.

We thank you for your support for Maersk Line. For any questions, please feel free to
contact your local customer service or sales representatives. You will find contact details of
our local office on www.maerskline.com.

Yours sincerely,
Maersk Line Greater China Cluster

This text has also been translated into Chinese. In the event of any conflict or discrepancy between the Chinese
and English versions, the English version shall prevail.


www.maerskline.com

2017 4 26