Professional Documents
Culture Documents
Nonverbal Communication
4/27/17
Nonverbal communication is a major part of how we communicate. There are some who
believe that we communicate nonverbally over 90% of the timethough the exact number is
race, gender, sex, culture, and mental disorders. When it comes to mental disorders, like autism,
nonverbal communication is even more important in that persons day-to-day life. A study found
that children aged three and older with autism requested more nonverbal attention than children
who do not suffer from autism (DiLavore and Lord, 1995). The study of nonverbal
communication and how it can be used to help children and adults with autism is essential for the
Zach Fox of the Spartanburg Herald-Journal wrote an article about a robot who is helping
autistic children learn to communicate with their family and friends. Fox specializes in K-12 and
higher education for the Herald-Journal and has written for 11 publications during his career.
This review will discuss multiple ideas on how we are constantly searching for ways to
improve the nonverbal communication skills of children with autism. There are many different
methods being used: there is the robot in South Carolina, relational music therapy, and of course,
psychological programs. But before discussing how we are treating the disorder, I will explain
how scientific studies suggest that the disease is a genetically complex disorder.
According to the Department of Human Genetics (2013), Autism spectrum disorders are
restricted and repetitive behaviors (p. 226). The disease effects 9 out of every 1,000 children
according to the Centers for Disease Control. The disorder is continuing to affect more and more
children. That is why scientist and psychologist have continued to work to find ways to help
children who struggle with verbal communication, or have no verbal skills at all, find different
ways to communicate.
McCarthy Teszler is a special needs school located in Spartanburg, South Carolina. The
school was built in the 1940s because the community felt that it needed to provide education for
those who would not get the kind of attention necessary at a public institution. The school
recently made news after introducing a robot named Milo. According to Fox (2017), Elena
Ghionis, Kylie McKinney and Kim Speer have been working with a robot named Milo to get
nonverbal students with autism spectrum disorders to better communicate and identify emotions
in other people.
The robot was created to help students who struggle with communicating to their family,
friends, and teachers. As technology changes and becomes more advanced, these educators have
come to the realization that children (especially) learn better when the lesson comes from
electronics. According to Ghionis students who have worked with Milo have also become more
Estela Bicho, Luis Louro and Wolfram Erlhagen (2010) published a study for Frontiers in
Neurorobotics about a robot that spoke verbally and used hand gestures to signal to a teammate
was able to understand what the human was asking for, then handed him that same part each
time. This practice showed that there are other ways for humans to practice their nonverbal skills
and it gives instant gratification for those who struggle with that aspect of communication.
Milo has this same kind of technology, but it is also capable of fulfilling the needs of
whatever that student is struggling with. According to Fox (2017), the robot can help students
control their emotions by leading them through calming exercises like counting to 10 or
squeezing a stress ball. Milos actions are controlled by the teacher on an iPad. The robot works
as a line of communication between the students and teacher. Seeing the robot react teaches the
children that their nonverbal actions were received, and it helps them calm down. According to
teacher Kylie McKinney, The best way to think about Milo is as a bridge between our world
and their world, theyre sometimes so entranced in technology, but Milo draws their attention up
These two examples show how technology can be used for more than entertainment.
Nonverbal communication is such a key part of our lives minute-to-minute and for some that is a
struggle. Some people cant find the words to say that theyre hurting or that theyre hungry or
frustrated. Milos success helps students like Josh Jackson, who struggled to recognize his own
According to Elena Ghionis, one of the teachers who uses the technology, not only has
Milo helped students who struggle with their emotions use techniques to calm down and to
recognize what they feel, but that emotion recognition has also helped them learn to
as they have difficulty expressing their own emotions. According to Foxs study (2017), Milo is
programmed to break down emotions into terms that are easier for children with autism to
understand. Rather than relating the concept in abstract terms, Milo describes the physical aspect
of emotions. For example, When youre happy, the sides of your mouth go up and your
eyebrows raise With them being so literal, theyll hear the sides of your mouth go up, and
Robots like Milo, are already showing the benefits of advancing technologically in the
world. But, there is still much research to be done. Amir Aly and Adriana Tapus are two of many
researchers who are attempting to improve on the science of robotics and human interaction. The
researchers did a study in 2012 on Prosody-Driven Robot Arm Gestures Generation in Human-
Robot Interaction. The research was to try and understand the natural communication strategies
of arm gestures that humans use in their daily interactions, in order to transfer them to robots
They first analyzed the intensity and pitch curves of the voice signal. Part of their
analysis was studying the intensity of the curves. According to the reading, The inflection points
(i.e. zeros crossing points if the rate of change of the curve) of the pitch and intensity curves, and
the separating points between the voiced and the unvoiced parts of the voice signal are detected
(Aly and Tapus, 2012). After doing the research, the pair divided them into five different
categories: high pitch/high intensity, high pitch/low intensity, low pitch/ high intensity, low
communicate nonverbally. They again, divided them into five different categories and combined
them in much the same way (i.e. high pitch and high roll, high yaw and high roll). The study
found that the arm gestures and audio matched 55% of the time.
Sally Rogers in the Journal of Autism & Developmental Disorders (2008), researchers have set
out to examine how children with autism communicate, both verbally and nonverbally. The study
revealed that these kids have trouble with managing joint attention and with social interaction,
two things that are important in a classroom setting (Chiang, Soong, Lin, & Rogers, 2008).
One of the ways the study found effective in helping children with autism learn to
function in the classroom is with the Denver Model (Chiang et al., 2008, p. 1905). The Denver
Model is a comprehensive, early intervention approach to for children with autism as young as
12 months. As stated before, autistic children struggle with communication and relationships. So,
the main strategy of the Denver model is for children to play. Chiang believed that playing with
others would help these children become better communicators, and would help them learn to
What a person can take away from the article that I reviewed and all of the research
articles that I picked apart is that nonverbal communication affects all of us and it for each of us
different. Something as simple as eye contact or how we greet a friend or colleague is different
communication is that technology is expanding and is helping to inform and educate those who
must deal with this disability. I suggested that the study of nonverbal education was important to
our future because of the rising number of those diagnosed as autistic. What I learned along the
way is that we are working to achieve just that. In South Carolina, a robot is helping children
who struggle with the ability to communicate both verbally and nonverbally. Not being able to
communicate your feelings can be frustrating and now there is technology to help with that.
Estela Bicho, Luis Louro and Wolfram Erlhagens work with neurorobotics has proven
that we can even teach machines to communicate nonverballywhich is great, but not enough.
The thing that was missing in my research, was the lack of evidence that educators and scientist
are working to help every student and child the importance of the communication that we use the
most.
Researchers and educators are trying in multiple ways to improve the lives of these
children with autism. There is new research that comes out every year; not discussed in this was
the way that they are using musical therapy to help with communication. There are vast studies
and so much we still dont know about autism that we must continue in the effort to tackle this
disorder.
The implications of these studies have led to more children being able to communicate
verbally thanks to early intervention programs. The numbers are still not high enough. We have
come a long way from learning that something as simple as playing or giving children joint
attention to robots who help them with their communication skills. These things alone prove that
as long as continue to fight this disorder with research and education, we someday may see
Amir, A., & Tapus, A. (March 5-8, 2012). Prosody-Drive Robot Arm Gestures Generation in
http://ezproxy.missouriwestern.edu:2063/ehost/pdfviewer/pdfviewer?sid=43ff75ae-1f02-
4956-9255-1acb2d85650e%40sessionmgr103&vid=7&hid=116
Bich, E., & Louro, L., & Wolfram, E. (May 21, 2010) Integrating Verbal and Nonverbal
Frontiers in Neurorobotics,
http://journal.frontiersin.org/article/10.3389/fnbot.2010.00005/full
Chiang, C. & Soong, W. & Lin, T. & Rogers, S. (May 20, 2008) Nonverbal Communication
Skills in Young Children with Autism, Springer Science and Business Media
Fox, Z. (2017, April 22) Robot helps autistic students at McCarthy Teszler bridge
www.goupstate.com
Lu, A. & Yoon, J. & Geschwind, D. & Cantor, R. (November 22, 2011) QTL replication and
targeted association highlight the nerve growth factor gene for nonverbal communication