Rebecca Richard

Resume

/27/2017
 Rebecca Richard
848 O'Neil Drive, Bathurst, New Brunswick E2A2L1
5062605220
hjfyn@stu.ca

Professional Summary:
I am a personable, competent, bilingual, and reliable university graduate.

Skills:
Excellent communication skills Critical thinker
Database management Social media knowledge
Professional phone etiquette Customer service-oriented
Flexible Pleasant demeanor

Work History:
Bartender/Sales Clerk: 05/2016 to Present
Employer: Gowan Brae Golf & Country Club
Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-
alcoholic selections.
Set up bar for operation, obtained cash bank and stocked the service bar
Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for
guests.
Entered orders into the computer system quickly and in proper sequence.
Completed regular bar inventories and daily requisition sheets as requested.
Accurately counted and provided change as necessary.
Drove beer cart during tournaments and provided services such as cooking hot dogs
every week.
Ensure canteen fully stocked every morning and night.

Dishwasher & Conference Centre Server : 05/2015-08/2015

Employer: Dannys Inn Restaurant & Conference Centre
Organizing dirty/clean dishes & returning to kitchen when cleaned
Scrubbing dishes and putting through dishwasher machine
Cleaned dishes quickly to ensure restaurant constantly has supply of dishes ready for use
Served meals & beverages at banquets stayed organized and performed any duties
needed to keep guests content
Set up the dining hall for events before the dinner
Cleaned after the event after food was served

Museum Guide: 06/2015 to 08/2015

Employer: Province of New Brunswick
Worked with the public by greeting and introducing the museum
Student leader of the group of summer students
 Guided tours for elementary and secondary education groups
Communicated clearly to groups while presenting the history and information in an
interesting way
Learned the stories of the items featured in the museum by memory
Organized and cleaned the artifacts
Connected with visitors and understood how to answer their questions
Planned events such as movie nights, special guest events, and art displays
Promoting the museum on social media and by creating posters

Bartender/Sales Clerk: 05/2014 to 19/2014

Employer: Dave Kenny

Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-
alcoholic selections.
Set up bar for operation, obtained cash bank and stocked the service bar.
Effectively and calmly resolved situations with intoxicated guests.
Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for
guests.
Entered orders into the computer system quickly and in proper sequence.
Completed regular bar inventories and daily requisition sheets as requested.
Wiped down counter areas, sinks and floors to maintain a clean and safe work station.
Upsold products when appropriate in the pro shop.
Accurately counted and provided change as necessary.
Thoroughly cleaned and sanitized work area including mopping and sweeping, washing
display cases, wiping down prep areas and equipment, washing utensils and dismantling
and cleaning machinery.
Drove beer cart during tournaments and provided services such as cooking burgers and
hot dogs every week.
Parked and prepared golf carts every day.

Child Caregiver: 07/2013 to 09/2013

Employer: David Hatheway

Promoted good behavior by using the positive reinforcement method.

Communicated regularly with parents about daily activities and behaviors.
Offered parents detailed daily reports that outlined their child's day.
Maintained a child-friendly environment by allowing frequent access to outdoor
activities.
Engaged with child individually to meet their emotional and physical needs.
Sparked imagination by helping child discover new things each day.

Sales Clerk: 08/2009 to 09/2012

Employer: Atlantic Superstore

Greeted customers in a timely fashion while quickly determining their needs.

Recommended merchandise to customers based on their needs and preferences.
 Maintained knowledge of current sales and promotions, policies regarding payment and
exchanges and security practices.
Responded to customer questions and requests in a prompt and efficient manner.
Contacted other store locations to determine merchandise availability.
Engaged with customers in a sincere and friendly manner.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Prioritized helping customers over completing other routine tasks in the store.
Built relationships with customers to increase likelihood of repeat business.

Education:
Bachelor of Education: St. Thomas University (2017)
Bachelor of Arts: Political Science (2016)
Current: St. Thomas University - City of Fredericton, NB
High School: Bathurst, NB (Immersion) (Honors)

Volunteer Work:
Montgomery Elementary School: 10/2015 to 04/2016
Terry Fox Elementary School: 04/2017

References:
Sarah Walsh (past coworker at Squire Green): (506) 252-2895
Nanette Chisholm (Teacher, Montgomery Elementary School): (506) 457-1341
Gianna Armstrong (Employer, babysat her children): (506) 474-3703