University of Cagayan Valley

School of Criminology

Letter to the Respondents

April 9, 2017

Dear Respondent:

The undersigned is a Master of Science in Criminology student at

the University of Cagayan Valley, Tuguegarao City, Cagayan. He
is currently conducting his study entitled, The Professional
Competence of the Philippine National Police on Human Rights-
Based Policing: A Keystone for Improvement as partial
fulfillment of the requirements for his masteral degree.

Relative to this, he is asking for your time to answer the

attached questionnaire. Rest assured that all the information
and responses that you will provide through this questionnaire
will be treated with utmost confidentiality.

Thank you very much!

Truly yours,

Armando A Tolentino, Jr.

Researcher
 University of Cagayan Valley
School of Criminology

Letter of Intent
April 1, 2017

HON. BEINVENIDO C. DE GUZMAN II

City Mayor

Tuguegarao City
Province of Cagayan

Sir:

Greetings!

The undersigned is a Master of Science in Criminology student at

the University of Cagayan Valley, Tuguegarao City, Cagayan. He
is currently conducting his study entitled, The Professional
Competence of the Philippine National Police on Human Rights-
Based Policing: A Keystone for Improvement in partial
fulfillment of the requirements for his masteral degree.

Relative to this, he is requesting for your permission to allow

him to conduct his study to the selected community residents of
all barangays of this city. Rest assured that all the
information and responses in this study will be treated with
utmost confidentiality.

Thank you and hoping for your favorable response on this matter.

Truly yours,

ARMANDO A TOLENTINO, JR.

Researcher

Noted by:

SHIRLEY S. DOMINGO, DPA, Ph.D.Crim

 University of Cagayan Valley
School of Criminology

Dean, School of Criminology

 University of Cagayan Valley
School of Criminology

Letter of Intent
April 1, 2017

VIRGILIO VI-CON ABELLERA

Police Superintendent

Tuguegarao City Police Station

Tuguegarao City, Cagayan

Sir:

The undersigned is a Master of Science in Criminology student at

the University of Cagayan Valley, Tuguegarao City, Cagayan. He
is currently conducting his study entitled, The Professional
Competence of the Philippine National Police on Human Rights-
Based Policing: A Keystone for Improvement in partial
fulfillment of the requirements for his masteral degree.

Relative to this, he is requesting for your permission to allow

him to conduct his study to the PNP personnel assigned in your
police station. Rest assured that all the information and
responses in this study will be treated with utmost
confidentiality.

Thank you and hoping for your favorable response on this matter.

Truly yours,

ARMANDO A TOLENTINO, JR.

Researcher

Noted by:

SHIRLEY S. DOMINGO, DPA, Ph.D.Crim

Dean, School of Criminology

University of Cagayan Valley
School of Criminology
 University of Cagayan Valley
School of Criminology

Questionnaire

For PNP Respondents

Name:________________________________________________ (optional)

Part I. Profile of the police respondents in terms of:

1. Age: ___________
2. Gender:
( ) Male ( ) Female
3. Civil Status
( ) Single ( ) Married
( ) Widow/er
4. Highest Educational Attainment:
( ) College Graduate: _______________
( ) Graduate Studies: _______________
5. Rank
( ) PSUPT ( ) PCINSP
( ) PSINSP ( ) PINSP
( ) SPO4 ( ) SPO3
( ) SPO2 ( ) SPO1
( ) PO3 ( ) PO2
( ) PO1
6. Salary Grade
( ) SG 25 ( ) SG 24
( ) SG 23 ( ) SG 22
( ) SG 19 ( ) SG 18
( ) SG 17 ( ) SG 16
( ) SG 14 ( ) SG 12
( ) SG 10
7. Number of Relevant Trainings Attended
( ) 1 ( ) 2
( ) 3 ( ) 4
( ) 5 ( ) 6
( ) Others (specify)______________
8. Years of Service:
( ) below 2 Years
( ) 2 years to 3 years
( ) 3 years and 1 day to 4 years
( ) 4 years and 1 day to 5 years
( ) 5 years and 1 day to 6 years
( ) 6 years and 1 day to 7 years
( ) 7 years and 1 day to 8 years
( ) 8 years and 1 day to 9 years
 University of Cagayan Valley
School of Criminology

( ) 9 years and 1 day to 10 years

( ) Others (specify)______________
9. Religious Affiliation:
( ) Roman Catholic ( ) Iglesia Ni Cristo
( ) Born Again ( ) Methodist
( ) Jehovah Witness ( ) Others:_______________________

Part II. Level of Professional Competence of the PNP personnel

of Tuguegarao City Police Station, Cagayan PPO on Human Rights-
Based Policing

Directions: Please give your answer using the descriptive scales

below. Simply check the appropriate box which commensurate to
your responses.

Numerical Scale Descriptive Value

3 Always
2 Sometimes
1 Never

A. Participation
Items 1 2 3
1. The PNP conducts dialogues with the
citizens to interact with the police and
provide inputs needed for the development
of policies, plans, strategies, and
programs.
2. The PNP conducts dialogues with the
sectoral representatives to provide inputs
needed for the development of policies,
plans, strategies, and programs
3. The PNP conducts human rights based-
activities in the community.
4. The PNP organizes and supports a Council
of Elders in the community.
5. The PNP conducts continuing education
about the role and importance of civil
society, non-government organizations, and
groups that call for and promote good
governance, human rights, and police
reforms.
6. The PNP supports the formation of police
auxiliary groups and other PNP-accredited
civilian organizations.
7. The PNP builds a network of civilian
supporters that can assist the police in
the monitoring of community safety and
gathering of information.
 University of Cagayan Valley
School of Criminology

B. Accountability
Items 1 2 3
1. The PNP conducts investigations or
inquiries into reports of misconduct by
police personnel
2. All police personnel found guilty of
misconduct are given appropriate
disciplinary measures, with separation
from the police service, perpetual ban
from re-entering the police service, and
removal of all benefits such as retirement
and/or pension pay as the highest form of
administrative sanction.
3. Contact numbers of the commander or
officer in charge of police discipline are
prominently displayed at the police
station or precinct.
4. PNP Commanders with staff conduct closed-
door meetings to point out areas for
improvement especially with regard to the
professional conduct and discipline of
personnel .
5. Police commanders are well-acquainted with
their supervisory and management roles,
including the scope of their authority to
impose administrative sanctions against
erring police personnel.
6. The PNP employs zero tolerance for
misconduct of erring police personnel.
C. Non-discrimination
Items 1 2 3
1. The PNP serves all persons with utmost
professionalism, competence, courtesy, and
respect regardless of age, sex, race or
ethnic origin, gender or sexual
orientation, social and economic status,
or any other status.
2. The PNP recognizes the value and
contributions of the IP community
3. Commanders conducts seminar to their
personnel about human rights, especially
on the principle of non-discrimination.
4. The police render courteous service to the
IP community.
5. The police render professional service to
the IP community.
6. Police personnel address citizens as Sir
or Maam; or use Po and Opo when
speaking with citizens.
7. Firm and commanding language are used by
 University of Cagayan Valley
School of Criminology

the police in communicating with persons

that must be controlled due to unlawful or
unruly behavior or those that must be
placed under police custody.
8. The police never use foul language or
words that discriminate, belittle, or
disrespect the dignity of people whether
they are law-abiding citizens, suspects,
or persons under custody.
D. Transparency
Items 1 2 3
1. The PNP allows the public to gain access
to policies, plans, documents, rules and
regulations, and other information that
affects their safety, security, and well-
being
2. The PNP provides the public and other
concerned sectors about PNP policies,
operations, accomplishments, and other
important information
3. The public, especially the legitimate
members of the media, can gain access to
the police blotter
4. Public information officers (PIOs) are
available/ accessible to the media and to
the general public.
5. PIOs have exercised due diligence in their
duty as official conduit of police-related
information that have been pre-approved
for public dissemination
6. All police personnel on duty are in
proper, complete uniform including their
respective name plates.
7. The police introduces himself/herself
clearly to the citizen when speaking with
citizens or engaging in citizen contacts.
8. The PNP adheres prescribed rules and
procedures in the conduct of bidding and
procurement processes.
9. The PNP conducts updated inventory of PNP
equipment, supplies, firearms, and other
government owned property.
10. A database on persons under custody or
under detention is maintained and updated
as a practical application of transparency
in compliance to the requirements of R.A.
9745 or the Anti-Torture Law
E. Human Dignity
Items 1 2 3
 University of Cagayan Valley
School of Criminology

1. The PNP provides special services or

measures that meet the unique needs of the
poor, vulnerable, and marginalized sectors
of society.
2. In word and in deed, all persons are
treated by the police personnel with utmost
respect and dignity regardless of age,
gender, nationality, ethnic origin,
educational or financial background,
religion, or any other status.
3. The police station/precinct is made
accessible to Persons With Disabilities
(PWDs) by setting up ramps and other
structures.
4. Police personnel assists persons who
cannot read or write, especially when they
need to report or file a complaint.
5. Detention areas are clean or sanitary.
6. Detention areas are well-ventilated.
7. Detention areas are adequately lighted.
 University of Cagayan Valley
School of Criminology

F. Empowerment
Items 1 2 3
1. PCR Officer helps citizens or community `
leaders organize dialogues, meetings, and
other similar activities.
2. The police station/precinct distributes the
Citizens Primer on Law Enforcement and
other knowledge products or materials
3. The PCR officer helps organize human rights
advocacy activities at the barangay or
community level in coordination with the
Commission on Human Rights Office.
4. Police encourages citizens to participate
in police affairs.
5. Police encourages sectoral representatives
to participate in police affairs.
6. Police empowers stakeholders to be active
participants in the maintenance of peace
and order.
7. The PNP recognizes that people or claim
holders of human rights have the power to
explore and maximize their potential and
shape their collective destiny.
8. The PNP conducts barangay pulong-pulong,
and other activities related to Community-
Based Dialogues on Human Rights.
G. Rule of Law
Items 1 2 3
1. Police station/precinct is complied with
posters and other information materials
related to human rights and police
procedures.
2. PNP informs the people about laws, police
policies, rules, regulations, and
procedures that have a bearing on their
safety, well-being, and exercise of their
rights as citizens
3. The police commander or team leader
conducts Pre-Operation Briefing before the
conduct of police operation.
4. The police commander or team leader
conducts Post-Operation Assessment/
Debriefing after the conduct of police
operation.
5. All police personnel/operatives are given
prior instructions and guidelines
especially on the protection of human
rights and the primacy of saving human
lives before they are deployed on a police
operation.
 University of Cagayan Valley
School of Criminology

6. The police commander or a representative

from the PNP Legal Service or their
designated legal officer conducts briefings
on legal updates, case studies, and other
information

Part III. Problems Encountered on the implementation of Human

Rights-Based Policing

Directions: Please give your answer using the descriptive scales

below. Simply check the appropriate box which commensurate to
your responses.

Numerical Scale Descriptive Value

3 Very Serious
2 Serious
1 Not Serious

Items 1 2 3
1. Stakeholders are passive recipients of
human rights based activities in the
barangay level.
2. Passive community residents.
3. No dedicated PCR personnel to conduct
Barangay Pulong-pulong to discuss laws,
police policies, rules, regulations, and
procedures that have a bearing on their
safety, well-being, and exercise of their
rights as citizens
4. Lack of financial support to perform the
human rights based activities in the
barangay level.
5. Lack of specialized trainings for COP and
PCR personnel to conduct briefings on legal
updates, case studies, and other
information
6. No personnel with basic and advanced
training in human rights
7. No separate detention facilities / lock-up
cells for women in local stations.
8. No fund to maintain the cleanliness of the
s detention facilities / lock-up cells.
9. No poster re respect of human rights at the
police station.
10. Discourteous PNP personnel.

Thank You and God Bless

University of Cagayan Valley
School of Criminology
 University of Cagayan Valley
School of Criminology

Questionnaire

For Community Residents

Name:________________________________________________ (optional)

Level of Professional Competence of the PNP personnel of

Tuguegarao City Police Station, Cagayan PPO on Human Rights-
Based Policing in terms of:

Directions: Please give your answer using the descriptive scales

below. Simply check the appropriate box which commensurate to
your responses.

Numerical Scale Descriptive Value

3 Always
2 Sometimes
1 Never

A. Participation
Items 1 2 3
1. The PNP conducts dialogues with the
citizens to interact with the police and
provide inputs needed for the development
of policies, plans, strategies, and
programs.
2. The PNP conducts dialogues with the
sectoral representatives to provide inputs
needed for the development of policies,
plans, strategies, and programs
3. The PNP conducts human rights based-
activities in the community.
4. The PNP organizes and supports a Council
of Elders in the community.
5. The PNP conducts continuing education
about the role and importance of civil
society, non-government organizations, and
groups that call for and promote good
governance, human rights, and police
reforms.
6. The PNP supports the formation of police
auxiliary groups and other PNP-accredited
civilian organizations.
7. The PNP builds a network of civilian
supporters that can assist the police in
the monitoring of community safety and
 University of Cagayan Valley
School of Criminology

gathering of information.
B. Accountability
Items 1 2 3
1. The PNP conducts investigations or
inquiries into reports of misconduct by
police personnel
2. All police personnel found guilty of
misconduct are given appropriate
disciplinary measures, with separation
from the police service, perpetual ban
from re-entering the police service, and
removal of all benefits such as retirement
and/or pension pay as the highest form of
administrative sanction.
3. Contact numbers of the commander or
officer in charge of police discipline are
prominently displayed at the police
station or precinct.
4. In a closed-door meetings with staff,
Commanders point out areas for improvement
especially with regard to the professional
conduct and discipline of personnel .
5. Police commanders are well-acquainted with
their supervisory and management roles,
including the scope of their authority to
impose administrative sanctions against
erring police personnel.
6. The PNP employs zero tolerance for
misconduct of erring police personnel.
C. Non-discrimination
Items 1 2 3
1. The PNP serves all persons with utmost
professionalism, competence, courtesy, and
respect regardless of age, sex, race or
ethnic origin, gender or sexual
orientation, social and economic status, or
any other status.
2. The PNP recognizes the value and
contributions of the IP community
3. Commanders conducts seminar to their
personnel about human rights, especially
on the principle of non-discrimination.
4. The police render courteous service to the
IP community.
5. The police render professional service to
the IP community.
6. Police personnel address citizens as Sir
or Maam; or use Po and Opo when
speaking with citizens.
7. Firm and commanding language are used by
 University of Cagayan Valley
School of Criminology

the police in communicating with persons

that must be controlled due to unlawful or
unruly behavior or those that must be
placed under police custody.
8. The police never use foul language or
words that discriminate, belittle, or
disrespect the dignity of people whether
they are law-abiding citizens, suspects,
or persons under custody.
D. Transparency
Items 1 2 3
1. The PNP allows the public to gain access to
policies, plans, documents, rules and
regulations, and other information that
affects their safety, security, and well-
being
2. The PNP practices transparency by
regularly providing the public and other
concerned sectors about PNP policies,
operations, accomplishments, and other
important information
3. The public, especially the legitimate
members of the media, can gain access to
the police blotter
4. Public information officers (PIOs) are
available or accessible to the media and
to the general public.
5. PIOs have exercised due diligence in their
duty as official conduit of police-related
information that have been pre-approved
for public dissemination
6. All police personnel are in proper,
complete uniform including their
respective name plates.
7. The police introduces himself/herself
clearly to the citizen when speaking with
citizens or engaging in citizen contacts.
8. The PNP adheres prescribed rules and
procedures in the conduct of bidding and
procurement processes.
9. The PNP conducts updated inventory of PNP
equipment, supplies, firearms, and other
government owned property.
10. A database on persons under custody or
under detention is maintained and updated
as a practical application of transparency
and as compliance to the requirements of
R.A. 9745 or the Anti-Torture Law
E. Human Dignity
 University of Cagayan Valley
School of Criminology

Items 1 2 3
1. The PNP provides special services or
measures that meet the unique needs of the
poor, vulnerable, and marginalized sectors
of society.
2. In word and in deed, all persons are
treated by the police personnel with utmost
respect and dignity regardless of age, sex,
nationality, ethnic origin, educational or
financial background, religion, or any
other status.
3. The police station/precinct is made
accessible to Persons With Disabilities
(PWDs) by setting up ramps and other
structures.
4. Police personnel assist persons who cannot
read or write, especially when they need to
report or file a complaint.
5. Detention areas are clean or sanitary.
6. Detention areas are well-ventilated.
7. Detention areas are adequately lighted.
F. Empowerment
Items 1 2 3
1. PCR Officer helps citizens or community `
leaders organize dialogues, meetings, and
other similar activities.
2. The police station/precinct is distributed
the Citizens Primer on Law Enforcement and
other knowledge products or materials
3. In partnership with the local office of the
Commission on Human Rights or human rights
NGOs, the PCR officer helps organize human
rights advocacy activities at the barangay
or community level.
4. Police encourages citizens to participate
in police affairs.
5. Police encourages sectoral representatives
to participate in police affairs.
6. Police empowers stakeholders to be active
participants in the maintenance of peace
and order.
7. The PNP recognizes that people or claim
holders of human rights have the power to
explore and maximize their potential and
shape their collective destiny.
8. The PNP conducts barangay pulong-pulong,
and other activities related on Community-
Based Dialogues on Human Rights.
G. Rule of Law
 University of Cagayan Valley
School of Criminology

Items 1 2 3
1. Police station/precinct is complied with
posters and other information materials
related to human rights and police
procedures.
2. People are informed about laws, police
policies, rules, regulations, and
procedures that have a bearing on their
safety, well-being, and exercise of their
rights as citizens
3. The police commander or team leader
conducts Pre-Operation Briefing before the
conduct of police operation.
4. The police commander or team leader
conducts Post-Operation Assessment/
Debriefing after the conduct of police
operation.
5. All police personnel/operatives are given
prior instructions and guidelines
especially on the protection of human
rights and the primacy of saving human
lives before they are deployed on a police
operation.
6. The police commander or a representative
from the PNP Legal Service or their
designated legal officer conducts briefings
on legal updates, case studies, and other
information

Thank You and God Bless