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Analysis of Supply Chain Inventory management Strategy
Abstract
During the recent several years, supply chain management is more and more
important day by day. The concept of supply chain management (SCM) means link
supplier, manufacture, retailer to final customer into a holistic management model
through pre-information flow and material flow. Supply chain management regulate
and control information flow, material flow, logistics and cash flow in a holistic view.
However, inventory management takes a very important component in the supply
chain management.
This article describes the function of supply chain inventory management, analyses
the existing problems, present the strategy of inventory management under SCM
environment.
II
Analysis of Supply Chain Inventory management Strategy
List of Contents
III
Analysis of Supply Chain Inventory management Strategy
List of Abbreviations
IV
Analysis of Supply Chain Inventory management Strategy
Chapter I. Introduction
In the modern market system, the connection between enterprises is closer and closer,
gradually formed an interest of community from supplier, manufactory, distribution,
retailer, to final customer as a supply chain. Since 21st century, the concept of Supply
Chain has been increasingly widely used. According to the definition in Journal of
Business Logistics, we can understand supply chain management as The systematic,
strategic coordination of traditional business functions and tactics across all business
functions within a particular company and across businesses within the supply chain,
for the purposes of improving the long-term performance of the individual companies
1
and the supply chain as a whole
For all activities in supply chain management the fulfilment of customer requirement
with minimum operation cost is the ultimate target. As a ring of SCM inventory
management carries great weight in the entire supply chain since inventory decisions
straight linked with the production and level of customer service. Imperfect decisions
can result in shortage of raw materials or semi-products, which will lead to great lose
and directly impact the customers satisfaction. Thats the reason why making perfect
inventory decisions with consideration of uncertainties and various costs is a
challenge for most of enterprises and only with outstanding inventory management
efficiency and effectiveness of entire supply chain could be realized.
1
Mentzer et al.,2001, p1-25
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Analysis of Supply Chain Inventory management Strategy
managing the full inventory stream is increasingly being used to allow companies
to gain a competitive edge. 22 To redesign the process of inventory both cost and risk
should be paid attention to, but this is never a simple thing because it involves so
many players. How should we integrate this process from suppliers and manufacturer
to distributors and customers? How could we keep good communication and
transparency information sharing in supply chain? How should we optimize
companys total cost, overall performance and competence in whole supply chain at
same time? To solve these questions we decided to write this thesis, which focuses on
discussing analysis of supply chain inventory management strategy, and some opinion
about how to improve inventory management, in order to optimal inventory
management in supply chain.
Chapter one is a brief introduction for the topic of our thesis and the background
about this research. It contains the explanation of the motivation and signification
about the topic and the importance of the inventory management in supply chain as
well.
Chapter two is theoretical foundation and previous studies, which introduces the
theories that relate to supply chain inventory management and models of supply chain
inventory management. It will also summarize the advantages and disadvantages of
each management model base on the study of relative literatures.
Chapter three analyse the existing problems in supply chain inventory management.
2
John J. Coyle et al., 1999, p157
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Analysis of Supply Chain Inventory management Strategy
Chapter four is the supply chain inventory management strategy with case study,
which bases on the problems that have been discussed in chapter three. Relative
strategy solution will be elaborated with practical case study.
Chapter 5 is conclusion and prospect. This part concludes the study about supply
chain inventory, analyses the limitation about this thesis and points out the direction
of future study.
3
Cf. Council of Supply Chain Management Professionals (CSCMP), 2013
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Analysis of Supply Chain Inventory management Strategy
Due to the uncertainty of market demand, production plan and logistics plan,
inventories exist in the different part of supply chain as different roles. Depending
upon the role a firm plays, the risk of each part is also various and the typical
4
measures of inventory exposure are time duration, depth, and width of commitment.
In the traditional supply chain management, supplier, manufactory and retailer are
forecasting and managing their own inventory individually, and raising inventory
level to deal with the uncertainty of demand, therefore, incorrect and delayed demand
information cannot be avoided. In order to keep constant production and avoid losing
profit caused by outing of stock, supplier and manufactory often hold enough safety
stock and retailer always holding certain level of stock for dealing with quantity
uncertainty and market demand uncertainty. Therefore, optimizing inventory in the
whole supply chain is not only reducing burden of each part in supply chain, but also
improving efficient of supply chain operation and reducing supply chain operation
cost.
The goal of supply chain inventory management follows the goal of whole supply
chain: Planning, organizing, controlling and coordinating through the entire supply
chain to minimizing inventory, inventory cost and waste.
1. Integration management.
4
Cf. Bowersox D.J. et al., 2010, p131
4 / 22
Analysis of Supply Chain Inventory management Strategy
3. Cooperation relationship.
Efficient Consumer Response believes that companies can serve consumer better,
faster and at less cost by working together with trading partners. 5It is a widely used
technique in Fast Moving Consumer Good (FMCG) which aims to remove
unnecessary costs from the supply chain and make the sector, as a whole, more
responsive to consumer demand .
5
ECR Community, 2014
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Analysis of Supply Chain Inventory management Strategy
can turn the situation from passive (push) to active (pull) for the company. For
inventory management ECR can help to improve the inventory turnover, reduce the
amount of shelf-warm products and avoid shortfalls. At the same time the costs of
stockpiling processes can be saved. The information flow in the ECR is paperless with
EDI, so it is easier to transfer and document.
Talking about the limitation of ECR, we should aware that it doesnt include the
forecast step and this is the reason why Collaborative Planning Forecasting and
Replenishment (CPFR) is formed to attain a higher cooperation level. Otherwise the
internal supplier and customer relationship is also hard to build up and it always need
about 4-5 year to promise the quality of joint work.
There are numerous benefits by using VMI. With VMI the inventory level could be
reduced, the whole processing time could be shortened, the inventory turnover ratio
could be improved and the distribution could be optimized. Another advantage is that
the whole process is organized with computer, so there will be also less data entry
errors. Especially for inventory management VMI can easily incorporate promotions
into the inventory plan and stock level is also visible for manufacturer, so that they
can see the potential need for an item before the item is ordered and better identify
priorities.7
6
Wolfgang Kersten et al., 2007, p114
7
Cf. Vendor Managed Inventory, 2014
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Analysis of Supply Chain Inventory management Strategy
To avoid the potential pitfalls trust and information transparency is very important.
Supplier and customer need to have good cooperation, so that every change about the
normal ordering pattern or the situation like gain and loss of large customer should be
informed to manufacturer in time. Each part in cooperation relationship should
understand that VMI can reduce the cost for both side, this will help them better
execute the system. Every employees involved should understand that VMI can bring
profit to both vendor and customer side, so they can be more active and willing to
accept the system. Setting consistent goal is also necessary. Vendor and customer
should be clear about their own liability, and come to a conclusion of consistent goal.
Both side should contribute to reach the goal, reduce waste and to minimize cost.
Jointly managed inventory is a strategy for solving the bullwhip effect in a supply
chain due to each part of the supply chain manage inventory individually. Its an
efficient way to improve supply chain synchronous. It is an enhanced version of VMI
system because it integrated the customer and vendor. JMI promotes the collaborative
planning between the vendor and the customer. It creates a platform for mutual data
sharing and the both side have the chance to meet face-to-face. With open
communication understanding of each other can be improved and it also create an
opportunity for joint planning and inventory management. 8 The concept of joint
managed inventory should start from distribution centre function. In practical life
8
Cf. Michael McClellan, 2002, p75
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Analysis of Supply Chain Inventory management Strategy
retailers only keep very less inventory and the main part of inventory is holding in
distribution centre, in order to release single retailer from pressure of inventory.
The advantages of jointly managed inventory are obvious. It transfers the traditional
multi-level and multi-point inventory models into the inventory management of core
companies, so the whole process has been simplified and the cost has been reduced.
To build this system the sharing of information is a basic element and this kind of
communication do benefits to build good internal relationship. Since the inventory of
suppliers has been stored directly in the warehouse of core companies, so the
supplement of raw materials and subassemblies for the core companies can be
promised. At the same time the core company can control, schedule and manage the
inventory unitarily, which promises the efficiency of the operation, reduce the risk of
shortage and improve customer service level. In addition this kind of inventory
management model also creates favourable conditions for using other supply chain
management methods like CRP, JIT etc.
On the other hand the close communication also leads to high cost of coordination. To
form this kind of alliance and promise the healthy operation of the coordination centre
is also quite difficult. Otherwise the JMI system also high level operation control,
which is quite hard to realize.
CPFR strategy can reduce the inventory level of retailer and at the same time increase
the sales volume of supplier. It covers entire supply chain cooperation process. The
accuracy of forecast is improved through joint management business process and
transparency information in order to reach the goal of efficient supply chain, low
inventory and high customer satisfaction.
Talking about the advantages of CPFR there are following key benefits. With the
more accurate prediction the quality of the customer service can be improved. High
quality forecast of demand can reduce the possibility of stock-outs and let the supplier
better understanding the need of the customers, so that their safety stock inventory
will be reduced and the inventory turnover ratio will rise. That means they can keep
lower inventories for higher profits. CPFR model can also realize effective
cooperation of each parts in supply chain based on daily exchanging of information
and direct communicating channels, therefore they are able to create a win-win
9
situation.
The problem of CPFR model is that it doesnt take the customer as central part
completely and the collaborative process is not perfect.
Inventory Management
When Max Muller mentioned about the basics of Supply Chain Risk Management,
he said that Information is at the very heart and soul of SCM. Without
9
Cf. John Berry, 2013
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Analysis of Supply Chain Inventory management Strategy
However from point-of-origin to end use there are so many organization involved,
so its really hard for an enterprise, especially an international enterprise, to exert
influence over all parts of it with up to date inventory management and promise
the transparency of information.10 So that delayed information are always be used
to make decisions, and the influence of that is apparently. How can suppliers
determine the demand of current market by using this kind of inaccurate
information? With the absence of information transfer system, inventory accuracy
cannot be promised and short term production plan will be affected.
The products handover status are hard to determine because when we talking
about supply chain inventory management we should take many elements into
consideration. Changes in demand and cost, such as seasonal fluctuations, trends,
back orders, equipment failures, advertising and promotions, and competitors
pricing will reduce determinacy in inventory management and rise risk in supply
chain management.11
Except these general factors, customers themselves also can be seen as the source
of uncertainty. Once customers place an order, they usually expect to have a fixed
handover date, but during the time waiting for order delivery they may revise
request of handover status. Especially when they delay handover date, a lot of
companies dont really pass this most accurate status to their supplier.
This kind of untimely and inaccurate products handover status will increase
inventory of supplier.
10
Cf. Max Muller, 2011, p216
11
Cf. Max Muller, 2011, p219
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Analysis of Supply Chain Inventory management Strategy
As stated above products handover status in time is a hard-to-get data. This is the
causation that the source suppliers are unable to get direct marketing information
and to give fast reaction to market demand. Every link in supply chain make
choice of management method based on the part of information they can get, so
the selection will be different from part to part. Moreover decentralized inventory
still appear in many field, which also affects the situation. Without systematic
management to transfer information between separate parts an appropriate
inventory management method for whole supply chain become a mission
impossible and the optimization of supply chain inventory management will be
hopeless.
12
Cf. Max Muller, 2011, p220
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Analysis of Supply Chain Inventory management Strategy
13
Akira Kagami et al., 1992
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Analysis of Supply Chain Inventory management Strategy
14
Rob Handfield, 2002
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Analysis of Supply Chain Inventory management Strategy
Chapter IV. Supply Chain Inventory Management Strategy with Case Study
CPFR is developed in holistic view. It considers interest for all parts involved in
supply chain as partners, and sets up a joint management target and operation process
surround inventory management with other components in supply chain. By using
information technology and a standard set of business procedures trading partners
learn to combine their intelligence in the planning and fulfil their customer demand
15
with CPFR. The system covers entire supply chain cooperation process through
joint management and transparent information sharing to improve relationship
between distribution/retailer and supplier. By linking sales and marketing
information to supply chain planning and execution processes, CPFR can result in a
simultaneous reduction in inventory levels and an increase in sales for both retailers
15
Cf. VICS, 2004
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Analysis of Supply Chain Inventory management Strategy
and suppliers.16 Therefore CPFR can make better cooperation between partners
possible, remove barriers in coordination process and lead to good supply chain
performance and high customer satisfaction.
a) Partnership framework and its operation rules mainly based on the demands of
consumers and the added value of the whole value chain. For operation
collaborative planning, forecasting and replenishment strategy, cooperation
partners must keep joint target such as to increase supply chain value.
c) Production plan base on same sales forecast in a supply chain should be planned.
Supplier and buyer has different knowledge of the marketing, under the condition
of protect individual business secret, exchange information and data between
supplier and buyer to improve marketing forecast and increasing accuracy of
forecast figure.
16
Yossi Aviv, 2005
16 / 22
Analysis of Supply Chain Inventory management Strategy
supply chain. Through the information integration in the supply chain to raise the
transparency, lower uncertainty during supply chain operation, reduce inventory
level of supply chain and improve supply chain performance.
17 / 22
Analysis of Supply Chain Inventory management Strategy
Zara as a supply chain management benchmark in fast fashion industry that exert a
strong influence almost entire garment supply chain from design, purchasing,
production, distribution and retailing.
Design and order administration: Zara designs all its products. Commercial team
includes designer, market specialist and buyer together they produces designs are
selected for production. Designer draw out design sketches and discuss in the
commercial team for better matching of weaves, textures and colours etc. Each market
specialist has responsibility for dealing with specific stores discussing sales, orders,
new lines and other matters. On the other hand, finalizing orders from stores depend
heavily on these discussions with Market Specialist. To make final decisions what
products to make, when and volumes are generally made collectively by relevant
commercial teams, after the decision is taken, buyers responsible for the order
fulfilment process, such as planning procurement and production requirements,
monitored warehouse inventories, allocated production to various factories and
third-party supplier and keep tracking supply levels if any shortages or oversupplies.
Production: Zara manufacture ensures quick response to Zara orders critical for
fashion products. For example products suppliers in China are requested to handover
products to Zara nominated logistics suppliers in China 15 working days after receive
Zara order.
Distribution: Once logistics suppliers get handover date from suppliers, for sea freight
products, logistics suppliers must arrange suitable sailing schedule to ship out the
products within 7 days from handover date. And for airfreight products, logistics
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Analysis of Supply Chain Inventory management Strategy
supplier must arrange suitable flight to ship out the products within 3 days from
receive products from supplier. All products pass Zaras main distribution centre in
La Coruna. Orders for each store are packed into separate boxes and racks in the
distribution centre and normally ready for shipping 8 hours after those products have
been received. Logistics suppliers in Spain using truck pick up the merchandize from
distribution centre and deliver it to Zara stores in Europe directly and normally stores
in Europe receive their orders in 24 fours. To the Zara stores out of Europe, products
shipped by air, to the United States in 48 hours and Asia in 48 to 72 hours.
Retailing: Stores normally place orders and receive shipment twice per week. Most
items stay in stores less than two weeks. In order to avoid oversupply, Zara keep low
production quantities at the beginning of the season, and reacting quickly to orders
and new trends during the season.
17
Case development based on Zara (2003) from Kasra Ferdows et al.
19 / 22
Analysis of Supply Chain Inventory management Strategy
extranet. Relevant buyer could receive this order from Inditex extranet automatically,
and then buyer links this order to relevant production supplier and logistics supplier.
Production supplier could prepare the products exactly follow customer need
according to these orders in Inditex extranet. So there is no need to prepare inventory,
and the logistics supplier could estimate shipping schedule and prepare shipping space
according to these orders in Inditex extranet in order to ensure the products could ship
out on time. Logistics supplier links shipping schedule in Inditex extranet after getting
products handover date from supplier. This information will send to distribution
centre and buyer automatically, then distribution centre could start organize further
transportation for final deliver to store and buyer could inform store to prepare
receiving. In case any part has incident, the relevant information about this incident
must be updated in Inditex extranet in order to notice relevant parts for preparing
solution. Zara insists that all communication should be done in Inditex extranet to
keep transparency information in supply chain for relevant party, which build up a
very crucial environment to realising collaborative planning forecasting and
replenishment. This is also one of the most important elements to keep Zara supply
chain with Just-In-Time and Zero Inventory.
The field involved in supply chain inventory management is very wide. Due to the
limitation of time and condition, this thesis only analyse and compare some classical
inventory strategy models, such as efficient consumer response, vender managed
inventory, jointly managed inventory and collaborative planning, forecasting and
replenishment, and doesnt involved the analysis of improved model or innovation
models. To develop the analysis the combination of different models can also be a
direction for study. When studying the references and literature which need to prepare
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Analysis of Supply Chain Inventory management Strategy
this thesis, we also find the importance of the calculation lot size and safety inventory
for supply chain inventory management, but since this is not the core part of our study,
we didnt include calculation part to support our opinion. For further study this will
also be an important part to discuss with.
In this research the main part is focused on collaborative planning, forecasting and
replenishment model, since its the most comprehensive model in the models we
listed above. However CPFR also has its limitation. It is not fit for every situation and
the application might differ from industry to industry, so simply copy of model cannot
bring expected benefits to the company. The establishing and operating of this
strategy model needs support from modern information technology. Every employees
involved should also have good training and the conscious of the necessity of using
this model. The cost of implementation is also high, so the top management-level
18
commitment is necessary for execute CPFR.
18
Cf. Pamela Danese, 2007, p181-204
19
Tage Skjoett-Larsen,1999, p112-p126
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Analysis of Supply Chain Inventory management Strategy
logistics service. By support of third party logistics provider, supplier and buyer could
reduce their own inventory and increase overall competitiveness.
Therefore, we hope to discuss this topic deeper during our further study and working,
using theoretical and practical analyse to solve this third party logistics provider
management inventory strategy.
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Analysis of Supply Chain Inventory management Strategy
List of Reference:
9. Matt, Drake (2012): Global Supply Chain Management, 1st Ed., Business expert
Press: USA
10. Max, Muller (2011): Essential of Inventory Management, 2nd Ed., AMACOM:
New York et al.
11. Mentzer, J.T. et al. (2001): Defining Supply Chain Management, in: Journal of
Business Logistics, Vol. 22, No. 2, p. 125
12. Michael, McClellan (2002): Collaborative Manufacturing: Using Real- Time
Information to support the Supply Chain, 1st Ed., CRC Press: Boca Raton
13. Pamela, Danese (2007): Designing CPFR collaborations: insights from case
studies, in: International Journal of Operations & Production Management, Vol.27,
No.2, p181-204
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Analysis of Supply Chain Inventory management Strategy
15. Richards, Gwynne; Grinsted, Susan (2013): The Logistics and Supply Chain
Toolkit: Over 90 Tools for Transport, Warehousing and Inventory Management,
1st Ed., KoganPage: London et al.
16. Rob, Handfield (2002): Managing Relationships in the Supply Chain, available
under:
http://scm.ncsu.edu/scm-articles/article/managing-relationships-in-the-supply-cha
in, last change: 1st February 2002, date of last request: 1st November 2014
17. Tage, Skjoett-Larsen (2000): Third party logistics-from an interorganizational
point of view, in International Journal of Physical Distribution & Logistics
Management, Vol 30, No. 20, p112-p127
VI