Professional Documents
Culture Documents
Zara and Benetton, have made their progress through different business strategies
and how they influenced each other. Specifically, the work will concentrate on
continuous change and advancement of the connection amongst suppliers and
retailers keeping in mind the end goal to increment undertaking proficiency and
client satisfaction. In that respect, the point is to show the critical pretended by IT to
accomplish the proposed outcomes.
Zaras business model can be divided into the three fundamental
components which are given below
Concept
Value Drives
Capabilities
Concept:
To maintain design, production, and distribution processes that will empower Zara
to react rapidly to shifts in customer demand.
Capabilities:
It keeps up tight control over their production processes keeping design and
manufacturing in-house or with some strategic partnerships found close-by. They
have strategic agreements with nearby makers that guarantee Just in time (JIT)
delivery and services. In this way, keeping up the adaptability important to design
and deliver more than 12000 new items every year.
Value Drivers:
Value Drivers for Zara are both tangible and intangible in the benefits that are
returned to all stakeholders. Tangibly, the parent company of Zara, has 11.02% net
margin on operations. Intangibly, customer loyalty and brand recognition have
provided significant value to Zara.
Product Innovation
Process Innovation
Organization Innovation
Product Innovation --unique global products, same design, same apparel sold
through similar store formats across globe.
Process Innovation delayed dyeing, postponement strategy to reduce lead
times and costs.
Organizational Innovation Divisional structure, Unique Agents model for
managing retail franchise, Dual Supply Chain structure, Quasi Franchising
system for retailers (License approach instead of Franchise resulting lesser
legal complications, quicker operations and better control)
The Company's manufacturing processes utilize modern technology and
automatization to reduce costs and accelerate its execution. In addition, the
"contractor system" allows Benetton to keep its production costs significantly below
some of its competitors.
Benetton has been using a vertically integrated model which is based on: