Crisis Down

Operating Instructions
Expandable Digital Cordless Phone

Model No. KX-TG9361
Expandable Digital Cordless
Answering System
Model No. KX-TG9371
with 2 Handsets
Model No. KX-TG9372
Model shown is KX-TG9361.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto
Rico.
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Table of Contents
Introduction Voice Mail Service
Product information . . . . . . . . . . . . . . . 3 Voice mail service. . . . . . . . . . . . . . . 40
Accessory information . . . . . . . . . . . . . 5
For your safety . . . . . . . . . . . . . . . . . . 7 Intercom/Locator
Important safety instructions . . . . . . . . 8 Intercom . . . . . . . . . . . . . . . . . . . . . . 42
For best performance . . . . . . . . . . . . . 8 Transferring calls, conference calls . 42
Handset locator . . . . . . . . . . . . . . . . 43
Preparation
Controls . . . . . . . . . . . . . . . . . . . . . . . 10 Useful Information
Display. . . . . . . . . . . . . . . . . . . . . . . . 11 Wall mounting. . . . . . . . . . . . . . . . . . 44
Connections . . . . . . . . . . . . . . . . . . . 12 Error messages . . . . . . . . . . . . . . . . 46
Battery installation and replacement . 13 Troubleshooting . . . . . . . . . . . . . . . . 47
Battery charge . . . . . . . . . . . . . . . . . . 14 FCC and other information . . . . . . . . 52
Symbols used in these operating Specifications . . . . . . . . . . . . . . . . . . 55
instructions . . . . . . . . . . . . . . . . . . . . 15 Customer services . . . . . . . . . . . . . . 56
Setting up the unit before use . . . . . . 15 Warranty . . . . . . . . . . . . . . . . . . . . . . 57
Belt clip . . . . . . . . . . . . . . . . . . . . . . . 16 Index
Headset (optional) . . . . . . . . . . . . . . . 16 Index. . . . . . . . . . . . . . . . . . . . . . . . . 59
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 17
Answering calls . . . . . . . . . . . . . . . . . 17
Useful features during a call . . . . . . . 18
Shared Phonebook
Shared phonebook . . . . . . . . . . . . . . 20
Programming
Programmable settings . . . . . . . . . . . 22
Special instructions for programmable
settings . . . . . . . . . . . . . . . . . . . . . . . 27
Registering a unit . . . . . . . . . . . . . . . 29
Caller ID Service
Using Caller ID service . . . . . . . . . . . 31
Caller list . . . . . . . . . . . . . . . . . . . . . . 32
Answering System
Answering system . . . . . . . . . . . . . . . 34
Turning the answering system on/off. 34
Greeting message . . . . . . . . . . . . . . . 35
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Listening to messages using the
handset . . . . . . . . . . . . . . . . . . . . . . . 36
Remote operation . . . . . . . . . . . . . . . 37
Answering system settings . . . . . . . . 38

Introduction
Product information
Thank you for purchasing a Panasonic digital cordless phone.
Notable differences between the models
KX-TG9361 KX-TG9371 series
L Model shown is KX-TG9372.
Base unit Handset

Model No.
Part No. Part No. Quantity
KX-TG9361 KX-TG9361 KX-TGA936 1
Feature differences
Answering Intercom
Model No. Talking Caller ID
system | N*1 N N*2
KX-TG9361 r*3
KX-TG9371 r r r r*3
KX-TG9372 r r r r
*1 Intercom calls can be made between the handset and base unit.
*2 Intercom calls can be made between the handsets.
*3 Intercom calls can be made between the handsets by purchasing and registering
one or more optional handsets (page 6).
For assistance, please visit http://www.panasonic.com/help 3

Introduction
Feature highlights
Talking Caller ID*1
Allows the handset and base unit to announce the callers name or phone number
when a call is received (page 31).
Block calls
Allows the unit to reject calls from specified phone numbers that you do not want
to answer such as junk calls (page 27).
Night mode
Allows you to select a span of time during which the handset will not ring for
outside calls (page 27).
Talking battery alert/Talking alarm clock*1
Allows the handset to alert you if the battery is low (talking battery alert; page 14)
and to alert you at the set time with a selected voice announcement such as Good
morning as a wake-up greeting (talking alarm clock; page 28).
Drop and splash resistant handset
This design protects from splashes and occasional dropping.
*1 KX-TG9371/KX-TG9372
4 For assistance, please visit http://www.panasonic.com/help

Introduction
Accessory information
Supplied accessories
Quantity
Accessory item/
No. KX-TG9361/ KX-TG9372
Order number
KX-TG9371
1 AC adaptor for base unit/ 1 1
PQLV207T
2 Telephone line cord/ 1 1
PQJA10075Z
3 Wall mounting adaptor/ 1 1
PNKL1001Z1
4 Rechargeable batteries*1 2 4
*2
5 Handset cover / 1 2
PNYNTGA936BR
6 Belt clip/ 1 2
PNKE1011Z1
7 Charger/ 1
PNLC1003ZB
8 AC adaptor for charger/ 1
PQLV209T
*1 See page 6 for replacement battery information.

*2 The handset cover comes attached to the handset.
1 2 3 4 5
6 7 8

Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
No. Accessory item Order number

1 Headset KX-TCA60, KX-TCA86, KX-TCA92,
KX-TCA93, KX-TCA94, KX-TCA95
2 T-adaptor KX-J66
3 Battery back-up KX-TCA230
power supply
1 2 3
L Headset shown is
KX-TCA86.
Replacement battery information:

L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This
model requires 2 AAA (R03) batteries for every handset. For best performance, we
recommend using Panasonic rechargeable batteries (Order No. HHR-4DPA). To
order, please call 1-800-332-5368 or visit http://www.panasonic.com/batterystore
Expanding your phone system

You can expand your phone system by registering optional handsets (max. 6) to a
single base unit.
Optional handset feature overview

The features of the following handsets depend on the base unit to which the handset
is registered.
Model No.
Feature
KX-TGA630 KX-TGA930 KX-TGA935*1
Headset jack r r
Belt clip r r
Drop and splash resistance r
*1 KX-TGA935 has the same feature as the supplied handset (KX-TGA936: not
available as an option).
Sales and support information

L To order additional/replacement accessories, call 1-800-332-5368.
L TTY users (hearing or speech impaired users) can call 1-866-605-1277.

Introduction
as automatic doors and fire alarms.
Radio waves emitted from this product
For your safety may cause such devices to
To prevent severe injury and loss of malfunction resulting in an accident.
life/property, read this section carefully
before using the product to ensure Operating safeguards
proper and safe operation of your L Unplug the product from power outlets
product. before cleaning. Do not use liquid or
aerosol cleaners.
WARNING L Do not disassemble the product.
L Do not spill liquids (detergents,
Power connection cleansers, etc.) onto the telephone
line cord plug, or allow it to become
L Use only the power source marked on
wet at all. This may cause a fire. If the
the product.
telephone line cord plug becomes
L Do not overload power outlets and
wet, immediately pull it from the
extension cords. This can result in the
telephone wall jack, and do not use.
risk of fire or electric shock.
L Completely insert the AC Medical
adaptor/power plug into the power
L Consult the manufacturer of any
outlet. Failure to do so may cause
personal medical devices, such as
electric shock and/or excessive heat
pacemakers or hearing aids, to
resulting in a fire.
determine if they are adequately
L Regularly remove any dust, etc. from shielded from external RF (radio
the AC adaptor/power plug by pulling frequency) energy. (The product
it from the power outlet, then wiping operates in the frequency range of
with a dry cloth. Accumulated dust 1.92 GHz to 1.93 GHz, and the RF
may cause an insulation defect from transmission power is 115 mW
moisture, etc. resulting in a fire. (max.).)
L Unplug the product from power outlets L Do not use the product in health care
if it emits smoke, an abnormal smell, facilities if any regulations posted in
or makes an unusual noise. These the area instruct you not to do so.
conditions can cause fire or electric Hospitals or health care facilities may
shock. Confirm that smoke has be using equipment that could be
stopped emitting and contact the sensitive to external RF energy.
Panasonic Call Center at 1-800-211-
PANA (1-800-211-7262).
L Never touch the plug with wet hands.
CAUTION
Danger of electric shock exists.
Installation and relocation
Installation L Never install telephone wiring during
L To prevent the risk of fire or electrical an electrical storm.
shock, do not expose the product to L Never install telephone line jacks in
rain or any type of moisture. wet locations unless the jack is
L Do not place or use this product near specifically designed for wet
automatically controlled devices such locations.

Introduction
L Never touch uninsulated telephone
wires or terminals unless the
telephone line has been disconnected Important safety
at the network interface. instructions
L Use caution when installing or
modifying telephone lines. When using your product, basic safety
L The AC adaptor is used as the main precautions should always be followed
disconnect device. Ensure that the AC to reduce the risk of fire, electric shock
outlet is installed near the product and and injury to persons, including the
is easily accessible. following:
1. Do not use this product near water for
L This product is unable to make calls
example, near a bathtub, washbowl,
when:
kitchen sink or laundry tub, in a wet
the handset batteries need
basement or near a swimming pool.
recharging or have failed.
2. Avoid using a telephone (other than a
there is a power failure. cordless type) during an electrical
storm. There may be a remote risk of
Battery
electric shock from lightning.
L We recommend using the batteries 3. Do not use the telephone to report a
noted on page 6. USE ONLY gas leak in the vicinity of the leak.
rechargeable Ni-MH batteries AAA 4. Use only the power cord and
(R03) size. batteries indicated in this manual. Do
L Do not mix old and new batteries. not dispose of batteries in a fire. They
L Do not open or mutilate the batteries. may explode. Check with local codes
Released electrolyte from the for possible special disposal
batteries is corrosive and may cause instructions.
burns or injury to the eyes or skin. The SAVE THESE INSTRUCTIONS
electrolyte may be toxic if swallowed.
L Exercise care when handling the
batteries. Do not allow conductive
materials such as rings, bracelets or For best performance
keys to touch the batteries, otherwise
a short circuit may cause the batteries
Base unit location/avoiding noise
and/or the conductive material to
The base unit and other compatible
overheat and cause burns.
Panasonic units use radio waves to
L Charge the batteries provided with or
communicate with each other.
identified for use with this product
L For maximum coverage and noise-
only, in accordance with the
free communications, place your base
instructions and limitations specified
unit:
in this manual.
at a convenient, high, and central
L Only use a compatible base unit (or
location with no obstructions
charger) to charge the batteries. Do
between the handset and base unit
not tamper with the base unit (or
in an indoor environment.
charger). Failure to follow these
instructions may cause the batteries away from electronic appliances
to swell or explode. such as TVs, radios, personal

Introduction
computers, wireless devices or
Routine care
other phones.
avoid facing radio frequency L Wipe the outer surface of the
transmitters, such as external product with a soft moist cloth.
antennas of mobile phone cell L Do not use benzine, thinner, or any
stations (avoid putting the base unit abrasive powder.
on a bay window or near a window).
L Coverage and voice quality depends Notice for product disposal, transfer,
on the local environmental conditions. or return
L If the reception for a base unit location L This product can store your
is not satisfactory, move the base unit private/confidential information. To
to another location for better protect your privacy/confidentiality, we
reception. recommend that you erase the
information such as phonebook or
Environment caller list entries from the memory
L Keep the product away from electrical before you dispose of, transfer, or
noise generating devices, such as return the product.
fluorescent lamps and motors.
Splash resistance (handset only)
L The product should be kept free from
excessive smoke, dust, high The handset is designed to be splash-
temperature, and vibration. resistant. You can use the handset with
wet hands.
L The product should not be exposed to
direct sunlight. L Do not immerse in water or leave
under running water.
L Do not place heavy objects on the
power cord or top of the product. L Keep the handset away from salt
water.
L When you leave the product unused
for a long period of time, unplug the L Avoid exposure to prolonged high
product from the power outlet. humidity.
L The product should be kept away from L Since water in headset jack may
heat sources such as heaters, kitchen cause damage, close the headset jack
stoves, etc. It should not be placed in cover when the optional headset is not
rooms where the temperature is less in use. When the optional headset is
than 5 C (41 F) or greater than 40 C connected, do not use the handset
(104 F). Damp basements should with wet hands.
also be avoided. L If the handset is wet, wipe with a soft
L The maximum calling distance may be dry cloth.
shortened when the product is used in L The base unit/charger is not designed
the following places: Near obstacles to be splash resistant. Do not place
such as hills, tunnels, underground, the handset on the base unit/charger if
near metal objects such as wire the handset is wet.
fences, etc.
L Operating the product near electrical Drop resistance (handset only)
appliances may cause interference. The handset is designed to be drop-
Move away from the electrical resistant, however, it should not be
appliances. thrown or stepped on.

Preparation
KX-TG9371/KX-TG9372
Controls A B C D E F
Base unit
KX-TG9361
A B
GH I J K
A Charge contacts
B Speaker
C {} (STOP)
A Charge contacts D {ERASE}
B {LOCATOR} E {GREETING REC} (Recording)
F {GREETING CHECK}
G {^} (VOL.: Volume up)
{V} (VOL.: Volume down)
{7} (Repeat)
{8} (Skip)
H {6} (Play)
Message indicator
I MIC (Microphone)
J {LOCATOR} {INTERCOM}
K {ANSWER ON}
ANSWER ON indicator

Preparation
Handset Using the navigator key

The handset navigator key can be used
I to navigate through menus and to select
items shown on the display by pressing
J {^}, {V}, {<}, or {>}.
To adjust the receiver or speaker
volume, press {^} to increase the
A volume, or press {V} to decrease the
K
volume repeatedly while talking.
B
C
C Volume up
D L {^}
E M
F N {<} {>}
G {V}
Volume down
H O
Soft keys
P
The handset features 2 soft keys. By
pressing a soft key, you can select the
Q feature shown directly above it on the
display.
A Speaker
B {MENU} View Phone
C Soft keys KCID book L
D Headset jack
E {C} (TALK)
F {s} (SP-PHONE: Speakerphone)
G Dial keypad
({*}: TONE)
H {FLASH} {CALL WAIT} Display
I Charge indicator
Ringer indicator Handset display items
Message indicator
Item Meaning
J Receiver
K Display 5 Battery level
L {OFF} [1] Handset number
M Navigator key ({^}/{V}/{<}/{>}) Line in Someone is using the
? (Volume: {^}/{V}) use line.
N {REDIAL} {PAUSE}
O {HOLD} {INTERCOM}
P Microphone
Q Charge contacts

Preparation
Note:
L The AC adaptor must remain
Connections connected at all times. (It is normal for
Connect the AC adaptor cord (A) by the adaptor to feel warm during use.)
pressing the plug firmly (B). Connect L The AC adaptor should be connected
the telephone line cord until it clicks into to a vertically oriented or floor-
the base unit and telephone line jack mounted AC outlet. Do not connect
(C). the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
Base unit may cause it to become disconnected.
L Use only the supplied Panasonic AC During a power failure

adaptor PQLV207.
The unit will not work during a power
L Use only the supplied telephone line failure. We recommend connecting a
cord. Using another telephone line corded-type telephone (without AC
cord may not allow the unit to work adaptor) to the same telephone line or to
properly. the same telephone line jack using a
Panasonic T-adaptor (page 6).
Emergency power can be supplied to the
unit by connecting a Panasonic battery
C back-up power supply noted on page 6.
To single-line
telephone jack A
(RJ11C) If you subscribe to a DSL/ADSL
service
B Please attach a DSL/ADSL filter (contact
(120 V AC, your DSL/ADSL provider) to the
60 Hz) telephone line between the base unit
and the telephone line jack in the event
of the following:
Hook
noise is heard during conversations.
Caller ID features do not function
Charger properly.
Available for:
KX-TG9372
L Use only the supplied Panasonic AC

adaptor PQLV209.
B To single-line
telephone
jack (RJ11C)
A Hooks
(120 V AC, 60 Hz) DSL/ADSL filter

Preparation
2 Insert the batteries negative (T)
end first.
Battery installation and
replacement Rechargeable Ni-MH ONLY
Important:
L Use the supplied rechargeable
batteries (Part No. HHR-65AAABU).
L When installing the batteries:
Wipe the battery ends (S, T) with
a dry cloth.
Avoid touching the battery ends
3 Close the handset cover.
(S, T) or the unit contacts.
Ensure correct polarities (S, T).
L When replacing the batteries:
USE ONLY rechargeable Ni-MH
batteries AAA (R03) size.
Do NOT use
Alkaline/Manganese/Ni-Cd 4 Fasten the battery cover latch.
batteries.
We recommend using the
Panasonic rechargeable batteries
noted on page 6, 8.
1 Release the battery cover latch and
lift the cover open.
Note:
L When replacing batteries, remove the
old batteries.

Preparation
Attention: L If you want to use the handset
immediately, charge the batteries for
at least 15 minutes.
L Clean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
A nickel metal hydride battery that is Battery level

recyclable powers the product you have
purchased. Battery icon Battery level
Please call 1-800-8-BATTERY (1-800- 5 High
822-8837) for information on how to
recycle this battery. 6 Medium
7 Low
L When flashing:
Needs to be
Battery charge charged.
Place the handset on the base unit or 8 Empty

charger for about 7 hours before Note:
initial use.
L KX-TG9361
L While charging, Charging is
The batteries need to be charged if
displayed and the charge indicator on
the handset beeps while you are
the handset lights up. When the
engaged in a call.
batteries are fully charged, Charge
L KX-TG9371/KX-TG9372
completed is displayed.
The batteries need to be charged if:
Base unit: Charger: the handset alerts you with a voice
announcement (talking battery
alert) after you finish
talking/listening to a message.
the handset beeps while you are
engaged in a call or operating the
answering system remotely.
L Model shown is KX-TG9372.

Note:
L It is normal for the handset to feel
warm during charging.

Preparation
Panasonic Ni-MH battery Symbol Meaning

performance (supplied batteries) i Proceed to the next
operation.
Operation Operating time
The words in
In continuous 5 hours max. quotations indicate the
use menu on the display.
Not in use 11 days max. Example: Alarm
(standby) {V}/{^}: Press {V} or {^} to
While using the 3 hours max. select the words in
clarity booster quotations.
feature (page Example:
19) {V}/{^}: Off
Note:
L Actual battery performance depends
on a combination of how often the Setting up the unit
handset is in use and how often it is
not in use (standby). before use
L Even after the handset is fully
charged, the handset can be left on Display language
the base unit or charger without any ill You can select either English or
effect on the batteries. Espaol as the display language.
L The battery level may not be The default setting is English.
displayed correctly after you replace
1 {MENU} i {#}{1}{1}{0}
the batteries. In this case, place the
handset on the base unit or charger 2 {V}/{^}: Select the desired setting.
and let it charge for at least 7 hours. 3 Press the right soft key to save. i
{OFF}
Voice guidance language

Symbols used in these
Available for:
operating instructions KX-TG9371/KX-TG9372
Symbol Meaning You can select either English or
{} The words in the Espaol as the voice guidance
brackets indicate language of the answering system. This
button names/soft key setting also determines the voice
names on the handset announcement language of the talking
and base unit. alarm clock and talking battery alert. The
Example: default setting is English.
Unit keys: {C}, {OFF} 1 {MENU} i {#}{1}{1}{2}
Soft keys: {View CID},
2 {V}/{^}: Select the desired setting.
{Phonebook}
3 {Save} i {OFF}

Preparation
Dialing mode
If you cannot make calls, change this
Belt clip
setting according to your telephone line You can hang the handset on your belt or
service. The default setting is Tone. pocket using the supplied belt clip.
Tone: For tone dial service.
Pulse: For rotary/pulse dial service. To attach the belt clip
1 {MENU} i {#}{1}{2}{0}
3 {Save} i {OFF}
Date and time

1 {MENU} i {#}{1}{0}{1}
2 Enter the current month, date, and
year by selecting 2 digits for each.
Example: July 15, 2008
{0}{7} {1}{5} {0}{8} To remove the belt clip
3 Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
{0}{9} {3}{0}
4 {AM/PM}: Select AM or PM.
5 {Save} i {OFF}
Note:
L When English is selected as the
display language, 12-hour clock
format is used. When Spanish is Headset (optional)
selected, 24-hour clock format is Connecting a headset to the handset
used. allows for hands-free conversations. We
L To correct a digit, press {^}, {V}, {<}, recommend using the Panasonic
or {>} to move the cursor to the digit, headset noted on page 6.
then make the correction.
L The date and time may be incorrect Switching a call between the headset
after a power failure. In this case, set and handset speakerphone
the date and time again. To switch to the handset speakerphone,
press {s}.
To return to the headset, press {C}.

3 {Erase} i {Yes} i {OFF}
Making calls Pause (for PBX/long distance service

1 Lift the handset and dial the phone users)
number. A pause is sometimes required when
L To correct a digit, press {Clear}. making calls using a PBX or long
distance service. When storing a calling
2 Press {C} or {Call}.
card access number and/or PIN in the
3 When you finish talking, press phonebook, a pause is also needed
{OFF} or place the handset on the (page 21).
base unit or charger. Example: If you need to dial the line
access number 9 when making outside
Using the speakerphone calls with a PBX:
1 Dial the phone number, and press 1 {9} i {PAUSE}
{s}. 2 Dial the phone number. i {C}
L Speak alternately with the other
Note:
party.
L A 3.5 second pause is inserted each
2 When you finish talking, press time {PAUSE} is pressed. Repeat as
{OFF}. needed to create longer pauses.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press Answering calls
{C}.
When a call is being received, the ringer
indicator flashes rapidly.
Adjusting the receiver or speaker
volume 1 Lift the handset and press {C} or
Press {^} or {V} repeatedly while {s} when the unit rings.
talking. L You can also answer the call by
pressing any dial key from {0} to
Making a call using the redial list {9}, {*}, or {#}. (Any key
The last 5 phone numbers dialed are answer feature)
stored in the redial list (each 48 digits 2 When you finish talking, press
max.). {OFF} or place the handset on the
1 {REDIAL} base unit or charger.
2 {V}/{^}: Select the desired phone
Auto talk
number.
You can answer calls simply by lifting the
3 {C}
handset off the base unit or charger. You
do not need to press {C}. To turn this
Erasing a number in the redial list
feature on, see page 24.
1 {REDIAL}
2 {V}/{^}: Select the desired phone
number.

L If another phone is connected to the
Adjusting the handset ringer volume
same line (page 12), you can also take
Press {^} or {V} repeatedly to select the the call by lifting its handset.
desired volume while the handset is
ringing for an incoming call.
Mute
Note:
While mute is turned on, you can hear
L You can also program the handset
the other party, but the other party
ringer volume beforehand (page 24).
cannot hear you.
Temporary handset ringer off 1 Press {Mute} during an outside call.
While the handset is ringing for a call, L {Mute} flashes.
you can turn the ringer off temporarily by 2 To return to the conversation, press
pressing {OFF}. {Mute} again.
Note:
Adjusting the base unit ringer volume
L {Mute} is a soft key visible on the
Available for: handset display during a call.
KX-TG9371/KX-TG9372
Flash
Press {^} or {V} repeatedly to select the
desired volume. {FLASH} allows you to use the special
features of your host PBX such as
L To turn the ringer off, press and hold
transferring an extension call, or
{V} until the unit beeps 2 times.
accessing optional telephone services.
Note:
L To change the flash time, see page
Useful features during 25.
a call For call waiting or Call Waiting

Caller ID service users
Hold To use call waiting, you must first
This feature allows you to put an outside subscribe to the call waiting service of
call on hold. your service provider/telephone
1 Press {HOLD} 2 times during an company.
outside call. This feature allows you to receive calls
2 To release hold, press {C}. while you are already talking on the
phone. If you receive a call while on the
L Another handset user can take
phone, you will hear a call waiting tone.
the call by pressing {C}.
If you subscribe to both Caller ID and
Note: Call Waiting with Caller ID services,
L If a call is kept on hold for more than 9 the 2nd callers information is displayed
minutes, an alarm tone starts to sound after you hear the call waiting tone on the
and the ringer indicator flashes handset.
rapidly. After 1 additional minute on
1 Press {CALL WAIT} to answer the
hold, the call is disconnected.
2nd call.

2 To switch between calls, press
{CALL WAIT}.
Note:
L Please contact your service
provider/telephone company for
details and availability of this service
in your area.
Temporary tone dialing (for

rotary/pulse service users)
You can temporarily switch the dialing
mode to tone when you need to access
touch-tone services (for example,
answering services, telephone banking
services, etc.).
Press {*} (TONE) before entering
access numbers which require tone
dialing.
Handset clarity booster

This feature can improve sound clarity
when the handset is used in an area
where there may be interference. During
an outside call, this feature is turned on
automatically when necessary.
L When this feature is turned on,
BOOST flashes.
L While this feature is turned on, the
battery operating time is shortened
(page 15).
Call share
This feature allows you to join an
existing outside call.
To join the conversation, press {C}
when the other handset is on an outside
call.
Note:
L The maximum number of participating
parties (including 1 outside party)
depends on the model.
3 parties (KX-TG9361)
4 parties (KX-TG9371/KX-TG9372)

Shared Phonebook
Key Character
Shared phonebook {*} ;
{#} #
The shared phonebook allows you to
make calls without having to dial L To enter another character that is
manually. Any handset registered to the located on the same dial key, first
base unit can use the shared press {>} to move the cursor to the
phonebook. You can add 50 names and next space.
phone numbers to the shared
phonebook. Correcting a mistake
Important: Press {<} or {>} to move the cursor to
L Only 1 person can access the shared the character or number you want to
phonebook at a time. erase, then press {Clear}. Enter the
appropriate character or number.
L Press and hold {Clear} to erase all
Adding entries
characters or numbers.
1 {Phonebook}
2 {Add} Finding and calling a
3 Enter the partys name (16 phonebook entry
characters max.). i {Next}
4 Enter the partys phone number (32 Scrolling through all entries
digits max.). i {Next} i {Save} 1 {Phonebook} i {Search}
L To add other entries, repeat from
step 2.
2 {V}/{^}: Select the desired entry.
5 {OFF}
3 {C}
Note: Searching by first character

L Caller ID subscribers can use ringer (alphabetically)
ID feature (page 32).
1 {Phonebook} i {Search}
Character table for entering names 2 Press the dial key ({0} {9}, {*},
or {#}) which contains the
Key Character character you are searching for
{1} & ( ) , . / 1 (page 20).
{2} a b c A B C 2 L Press the same dial key
repeatedly to display the first
{3} d e f D E F 3
entry corresponding to each
{4} g h i G H I 4 character located on that dial key.
{5} j k l J K L 5 L If there is no entry corresponding
{6} m n o M N O 6 to the character you selected, the
{7} p q r s P Q R S 7 next entry is displayed.
{8} t u v T U V 8 3 {V}/{^}: Scroll through the
{9} w x y z W X Y Z 9 phonebook if necessary.
{0} 0 Space 4 {C}

Shared Phonebook
Editing entries
1 Find the desired entry (page 20).
i {Option}
2 {V}/{^}: Edit i {Select}
3 Edit the name if necessary (16
characters max.; page 20). i
{Next}
4 Edit the phone number if necessary
(32 digits max.). i {Next} i
{Save} i {OFF}
Erasing entries
1 Find the desired entry (page 20).
Chain dial
This feature allows you to dial phone
numbers in the phonebook while you are
on a call. This feature can be used, for
example, to dial a calling card access
number or bank account PIN that you
have stored in the phonebook, without
having to dial manually.
1 During an outside call, press
{MENU}.
L Instead of pressing {MENU}, you
can also press {Ph.book} if it is
shown on the display.
3 Press {Call} to dial the number.
Note:
L When storing a calling card access
number and your PIN in the
phonebook as one phonebook entry,
press {PAUSE} to add pauses after
the number and PIN as necessary
(page 17).
L If you have rotary/pulse service, you
need to press {*} before pressing
{MENU} in step 1 to change the
dialing mode temporarily to tone.

Programming
Programmable settings
You can customize the unit by programming the following features using the handset.
To access the features, there are 2 methods:
scrolling through the display menus (page 22)
using the direct commands (page 24)
L Mainly the direct command method is used in these operating instructions.
Programming by scrolling through the display menus

1 {MENU}
2 Press {V} or {^} to select the desired main menu. i {Select}
3 Press {V} or {^} to select the desired item in sub-menu 1. i {Select}
L In some cases, you may need to select from sub-menu 2. i {Select}
4 Press {V} or {^} to select the desired setting. i {Save}
L This step may vary depending on the feature being programmed.
L To exit the operation, press {OFF}.
Note:
L See page 24 for the default settings.
Main menu Sub-menu 1 Sub-menu 2 Page

Message play 36
(KX-TG9371/
KX-TG9372)
V.M. access 41
*1
Block calls 27
Night mode On/Off 28
Start/End 28
Ringer setting Ringer volume
Ringer tone
*1
Set date & time Date and time 16
Alarm 28
*1
Time adjustment
Talking 31
CallerID
(KX-TG9371/
KX-TG9372)
Customer 29
support

Programming
Main menu Sub-menu 1 Sub-menu 2 Page
Initial setting Set answering Ring count*1 38
(KX-TG9371/ Recording time*1 39
KX-TG9372)
Remote code*1 37
Voice Mail Store VM 40
access#*1
VM tone detect*1 40
Message alert 39
LCD contrast
Key tone
Auto talk 17
*1
Caller ID edit 32
*1
Set tel line Set dial mode 16
*1
Set flash time 18
Set line mode*1
Set base unit Talking 31
(KX-TG9371/ CallerID*1
KX-TG9372)
Registration HS registration 29
Deregistration 30
Change language Display 15
Voice prompt*1 15
(KX-TG9371/
KX-TG9372)
*1 If you program these settings using one of the handsets, you do not need to
program the same item using another handset.

Programming
Programming using the direct commands

1 {MENU} i {#}
2 Enter the desired feature code.
3 Enter the desired setting code. i {Save}
L This step may vary depending on the feature being programmed.
L To exit the operation, press {OFF}.
Note:
L In the following table, < > indicates the default settings.
Feature Feature Setting code System Page

code setting*1
Alarm {7}{2}{0} {1}: Once {2}: Daily 28
{0}: <Off>
Auto talk*2 {2}{0}{0} {1}: On {0}: <Off> 17
Block calls {2}{1}{7} r 27
Caller ID edit {2}{1}{4} {1}: <On> {0}: Off r 32
(Caller ID number
auto edit)
Customer {6}{8}{0} 29
support
Date and time {1}{0}{1} r 16
Deregistration {1}{3}{1} 30
Display {1}{1}{0} {1}: <English> 15
(Change language) {2}: Espaol
HS {1}{3}{0} 29
registration
(Handset
registration)
Key tone*3 {1}{6}{5} {1}: <On> {0}: Off
LCD contrast {1}{4}{5} {1}{6}: Level 16 <3>
(Display contrast)
Message alert {3}{4}{0} {1}: <On> {0}: Off 39
Night mode {2}{3}{8} {1}: On {0}: <Off> 28
(On/Off)
Night mode {2}{3}{7} <11:00 PM/06:00 AM> 28
(Start/End)
Ringer tone*4, *5 {1}{6}{1} {1}{3}: Tone <1>3
(Handset) {4}{7}: Melody 14
Ringer volume {1}{6}{0} {1}: Low {2}: Medium
(Handset) {3}: <High> {0}: Off

Programming
code setting*1
Set dial mode {1}{2}{0} {1}: Pulse r 16
{2}: <Tone>
Set flash {1}{2}{1} {1}: <700ms> r 18
time*6 {2}: 600ms
{3}: 400ms
{4}: 300ms
{5}: 250ms
{6}: 110ms
{7}: 100ms
{8}: 90ms
Set line mode*7 {1}{2}{2} {1}: A {2}: <B> r
Store VM {3}{3}{1} r 40
access#
Time {2}{2}{6} {1}: <Caller ID r
adjustment*8 [auto]>
(Caller ID {0}: Manual
subscribers only)
V.M. access {3}{3}{0} 41
VM tone detect {3}{3}{2} {1}: <On> {0}: Off r 40
For the Talking Caller ID/answering system (KX-TG9371/KX-TG9372)

code setting*1
Message play {3}{0}{0} 36
Recording time {3}{0}{5} {1}: 1min {2}: 2min r 39
{3}: <3min>
{0}: Greeting only
Remote code {3}{0}{6} <111> r 37
Ring count {2}{1}{1} {2}{7}: 27 rings <4> r 38
{0}: Toll saver
Talking {1}{6}{2} {1}: <On> {0}: Off 31
CallerID
(Handset)
Talking {*}{1}{6} {1}: <On> {0}: Off r 31
CallerID {2}
(Base unit)
Voice prompt {1}{1}{2} {1}: <English> r 15
(Change language) {2}: Espaol
*1 If System setting column is checked, you do not need to program the same item
using another handset.

Programming
*2 If you subscribe to Caller ID service and want to view the callers information after
lifting up the handset to answer a call, turn off this feature.
*3 Turn this feature off if you prefer not to hear key tones while you are dialing or
pressing any keys, including confirmation tones and error tones.
*4 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone
(tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers.
*5 If you select one of the melody ringer tones, the ringer tone will continue to play for
several seconds even if the caller has already hung up. You may either hear a dial
tone or no one on the line when you answer the call.
*6 The flash time depends on your telephone exchange or host PBX. Contact your
PBX supplier if necessary. The setting should stay at 700ms unless pressing
{FLASH} fails to pick up the waiting call.
*7 Generally, the line mode setting should not be adjusted. If Line in use is not
displayed when another phone connected to the same line is in use, you need to
change the line mode to A.
*8 This feature allows the unit to automatically adjust the date and time setting when
caller information is received. To use this feature, set the date and time first.

Programming
3 {Save}
Special instructions 4 {V}/{^}: Block calls i

{Select}
for programmable 5 {Yes} i {OFF}
settings
Storing unwanted callers by entering
phone numbers
Block calls (Caller ID
1 {MENU} i {#}{2}{1}{7} i
subscribers only) {Add}
This feature allows the unit to reject calls
from specified phone numbers that you
2 Enter the phone number (32 digits
max.).
do not want to answer such as junk calls.
You can store up to 20 phone numbers in L To erase a digit, press {Clear}.
the block call list by using the caller list or 3 {Save} i {OFF}
by entering the numbers directly.
When a call is received, the unit rings for Viewing/editing/erasing block call
a short time while identifying the caller. If numbers
the phone number matches an entry in
1 {MENU} i {#}{2}{1}{7}
the block call list, the unit sends out a
busy tone to the caller, then disconnects 2 {V}/{^}: Select the desired item.
the call. L To exit, press {OFF}.
Important: 3 Proceed with the desired operation.
L You must store the phone number Editing a number:
with an area code (10 digits) in the {Edit} i Edit the phone
block call list. number. i {Save} i {OFF}
L When the unit receives a call from a Erasing a number:
number that is stored in the block call {Erase} i {Yes} i {OFF}
list: Note:
while receiving the call, Caller L When editing, press the desired dial
blocked will be displayed and the key to add, {Clear} to erase.
number will not be displayed.
when the call is disconnected, the
number is logged in the caller list
Night mode
(page 32) with #. Night mode allows you to select a span
of time during which the handset will not
Storing unwanted callers from the ring for outside calls. This feature is
caller list useful for instances when you do not
want to be disturbed, for example, while
1 {View CID} sleeping. Night mode can be set for each
2 {V}/{^}: Select the item to be handset.
blocked. i {Select} Important:
L To edit the number, press {Edit} L Set the date and time beforehand
repeatedly until the phone (page 16).
number is shown in the 10-digit L We recommend turning the base unit
format. ringer off (page 18) and call screening

Programming
off (page 34) in addition to turning the KX-TG9371/KX-TG9372
night mode on. (KX-TG9371/ Tone & Melody: You can choose
KX-TG9372) an alarm sound from 3 tones and 4
L If you have set the alarm, the alarm melodies.
sounds even if the night mode is Voice: You can choose one of the
turned on. 7 pre-recorded announcements:
Good morning
Setting the start and end time Its time for dinner
1 {MENU} i {#}{2}{3}{7} Its time for lunch
2 Enter the desired hour and minute Its time for the game
you wish to start this feature. Its time for your meeting
3 {AM/PM}: Select AM or PM. i Its time to pick up the children
{V} Happy birthday
4 Enter the desired hour and minute The unit makes the selected
you wish to end this feature. announcement at the set time (talking
alarm clock).
5 {AM/PM}: Select AM or PM.
Important:
6 {Save} i {OFF}
L Set the date and time beforehand
Note: (page 16).
L To correct a digit, press {^}, {V}, {<}, 1 {MENU} i {#}{7}{2}{0}
or {>} to move the cursor to the digit,
then make the correction. 2 {V}/{^}: Select the desired alarm
option. i {Select}
Turning night mode on/off Off Turns alarm off. Go to
1 {MENU} i {#}{2}{3}{8} step 6.
2 {V}/{^}: Select On or Off. i Once An alarm sounds once at
{Save} i {OFF} the set time. Enter the
Note: desired month, date, and
year.
L When the night mode is turned on,
Night mode is displayed during Daily An alarm sounds daily at
the selected period. the set time.
3 Set the desired time. i {OK}

Alarm L For KX-TG9361 user: Skip to step
You can set one of 2 different alarm 5.
options (once or daily) at a time for each
handset. An alarm sounds at the set time
4 {V}/{^}: Select Tone & Melody
or Voice. i {Select}
for 1 minute.
The following alarm sounds are 5 {V}/{^}: Select the desired item. i
available: {Save}
KX-TG9361 L If you set a tone or melody, we
You can choose an alarm sound from recommend selecting a different
3 tones and 4 melodies. one for outside calls.
6 {OFF}

Programming
Note:
L To stop the alarm, press any dial key
or place the handset on the base unit
Registering a unit
or charger.
L When the handset is in use, the alarm Operating additional
will not sound until the handset is in handsets
standby mode.
L If the talking alarm clock is set at the Additional handsets
same time for two or more handsets, Up to 6 handsets can be registered to
the first handset makes the the base unit.
announcement, while the other
Important:
handsets only sound the tone.
L See page 6 for information on the
L If the other unit is in use at the set
available model.
time, the handsets sound the tone
instead of the selected
announcement. Registering a handset to a
L If you select Once, the setting base unit
changes to Off after the alarm The supplied handset and base unit are
sounds. pre-registered. If for some reason the
L When the ringer volume for outside handset is not registered to the base
calls is set to off (page 24), the alarm unit, register the handset.
sound is heard at a low level. 1 Handset:
{MENU} i {#}{1}{3}{0}
Customer support 2 Base unit:
The handset can display the Internet KX-TG9361
address where you can download the Press and hold {LOCATOR} for 4
operating instructions or get further seconds. (No registration tone)
information for this product by using your
KX-TG9371/KX-TG9372
computer.
Press and hold {LOCATOR} for 4
1 {MENU} i {#}{6}{8}{0} seconds until the registration tone
2 {OFF} sounds.
L If all registered handsets start
ringing, press the same button to
stop. Then repeat this step.
L The next step should be
completed within 90 seconds.
3 Handset:
Press {OK}, then wait until a long
beep sounds.
4 {OFF}

Programming
Note:
L While registering, Base
registering is displayed on all
registered handsets.
L When you purchase an additional
handset, refer to the additional
handsets installation manual for
registration.
Deregistering a handset
A handset can cancel its own
registration (or the registration of
another handset) that is stored in the
base unit. This allows the handset to end
its wireless connection with the system.
1 {MENU} i {#}{1}{3}{1}
2 {3}{3}{5} i {OK}
3 Select the handset you want to
cancel by pressing the desired
handset number.

Caller ID Service
Talking Caller ID
Using Caller ID service
Available for:
Important: KX-TG9371/KX-TG9372
L This unit is Caller ID compatible. To
use Caller ID features, you must This feature lets you know who is calling
subscribe to Caller ID service. Contact without looking at the display.
your service provider/telephone To use this feature, you must:
company for details. subscribe to Caller ID service of your
service provider/telephone company.
Caller ID features turn this feature on (page 25).
When an outside call is being received, When caller information is received, the
the name and phone number are handsets and base unit announce the
displayed. callers name or phone number received
Caller information for the last 50 callers from your service provider/telephone
is logged in the caller list from the most company following every ring.
recent call to the oldest. The unit announces in English only.
L If the unit cannot receive caller L Name pronunciation may vary. This
information, the following is displayed: feature may not pronounce all names
Out of area: The caller dialed correctly.
from an area which does not L Caller ID service has a limit of how
provide Caller ID service. many characters can be displayed. If
Private caller: The caller the callers name is too long, the
requested not to send caller handset may not be able to display or
information. announce the entire name.
Long distance: The caller L The announcement is heard at the
made a long distance call. same level as the ringer volume (page
L If the unit is connected to a PBX 18, 24).
system, caller information may not be L If you turn on the answering system
received properly. Contact your PBX and set the number of rings 2 (page
supplier. 38), the unit does not announce the
caller information. If Toll saver is
Missed calls selected and there is a new message,
If a call is not answered, the unit treats the unit does not announce the caller
the call as a missed call. The display information.
shows Missed call. This lets you L When you receive a call while on the
know if you should view the caller list to phone, the 2nd callers name is not
see who called while you were away. announced even if you subscribe to
both Caller ID and Call Waiting with
Phonebook name display Caller ID services.
When caller information is received and
it matches a phone number stored in the Phonebook name announcement
phonebook, the stored name in the When caller information is received and
phonebook is displayed and logged in it matches a phone number stored in the
the caller list.

Caller ID Service
phonebook, the stored name in the Note:
phonebook is announced. L If the item has already been viewed or
answered, Q is displayed, even if it
Ringer ID was viewed or answered using
This feature can help you identify who is another handset.
calling by using different ringers for
different callers stored in the phonebook. Editing a callers phone
You can assign a different ringer to each number before calling back
phonebook entry. When a call is You can edit a phone number in the
received from a caller stored in the
caller list by removing its area code
phonebook, the assigned ringer rings and/or the long distance code 1.
after the caller information is displayed.
If you select No Ringer ID (default), 1 {View CID}
the handset uses the ringer tone you 2 {V}/{^}: Select the desired entry.
selected on page 24 when a call is i {Select}
received from that caller. 3 Press {Edit} repeatedly until the
1 Find the desired item (page 20). i phone number is shown in the
{Option} desired format.
2 {V}/{^}: Ringer ID i {Select}
1 Local phone number
3 {V}/{^}: Select the desired setting. Example:
4 {Save} i {OFF}
321-5555
Note:
2 Area code Local phone number
L When you assign the ringer ID to an Example:
entry in the shared phonebook using
one handset, it is applied for all 555-321-5555
handsets. 3 1 Area code Local phone
number
Example:
Caller list 1-555-321-5555
Important: 4 {C}
L Only 1 person can access the caller
list at a time. Caller ID number auto edit
feature
Viewing the caller list and Once you call back an edited number,
calling back the unit remembers the Area Code and
1 {View CID} Format of the Edited Number. Next time
when someone calls from the same Area
2 Press {V} to search from the most Code, caller information is customized
recent call, or {^} to search from the by the unit as follows:
oldest call.
When the call is being received, the
3 To call back, press {C}. Caller ID number is displayed in the
To exit, press {OFF}. same Format as the Edited Number.

Caller ID Service
After the call is ended, the phone 2 {V}/{^}: Select the desired entry.
number of the caller, when reviewed i {Select}
from the Caller list, is displayed in the L To edit the number, press {Edit}
same Format as the Edited Number. repeatedly until the phone
For example, you can use this feature to number is shown in the desired
set the unit to ignore the area code of format.
callers in your area code, so that you can 3 {Save}
call these local numbers using caller 4 {V}/{^}: Phonebook i
information without dialing the area {Select}
code.
L If there is name information for the
To activate this feature, you must edit an
caller, go to step 6.
item in the caller list, then call that
number. After that, phone numbers from 5 Enter the name (16 characters max.;
that callers area code are edited page 20). i {Next} i {Save}
automatically. 6 {OFF}
This feature can be turned on or off
(page 24).
Note:
L Phone numbers from the 4 most
recently edited area codes are
automatically edited.
L If you move to another area, you can
turn this feature off to erase previously
edited area codes. To use this feature
again, turn it on and reprogram the
area codes you want to edit once
again.
Erasing selected caller

information
1 {View CID}
Erasing all caller information

1 {View CID}
2 {All erase} i {Yes}
Storing caller information into

the phonebook
1 {View CID}

Answering System
Answering system Turning the answering

Available for: system on/off
KX-TG9371/KX-TG9372 Press {ANSWER ON} to turn on/off the
The answering system can answer and answering system.
record calls for you when you are L When the answering system is turned
unavailable to answer the phone. on, the ANSWER ON indicator lights
You can also set the unit to play a up.
greeting message but not to record
caller messages. Select Greeting Call screening
only as the recording time setting While a caller is leaving a message, you
(page 39). can listen to the call through the base
Important: units speaker. To adjust the speaker
L Only 1 person can access the volume, press {^} or {V} repeatedly.
answering system (listen to You can answer the call by pressing
messages, record a greeting {C} on the handset.
message, etc.) at a time.
L When callers leave messages, the Turning off the call screening feature
unit records the day and time of each When the base unit is not in use, press
message. Make sure the date and {GREETING CHECK}, then press and
time have been correctly set (page hold {V} until the base unit beeps.
16). OR
While screening a call, press and hold
Memory capacity {V} until the sound goes off.
The total recording capacity (including Note:
your greeting message) is about 18 L If you adjust the speaker volume while
minutes. A maximum of 64 messages listening to messages or talking on the
can be recorded. intercom, the speaker volume for call
Note: screening is turned on again.
L If message memory becomes full, the
ANSWER ON indicator on the base
unit flashes rapidly.
L When the message memory becomes
full:
If you use the pre-recorded greeting
message, the unit automatically
switches to another pre-recorded
greeting message asking callers to
call again later.
If you recorded your own greeting
message, the same message is still
announced to callers even though
their messages are not recorded.

Answering System
Press {GREETING CHECK}, and then
press {ERASE} while your greeting
Greeting message message is playing.
When the unit answers a call, callers are
greeted by a greeting message. You can
record your own greeting message or
use a pre-recorded greeting message. Listening to messages
using the base unit
Recording your greeting
When new messages have been
message recorded, the message indicator on the
You can record your own greeting base unit flashes.
message (2 minutes max.). Press {6}.
1 {GREETING REC} L If new messages have been recorded,
2 Within 10 seconds, press the base unit plays back new
{GREETING REC} again. messages.
L If there are no new messages, the
3 After the base unit beeps, speak
base unit plays back all messages.
clearly about 20 cm (8 inches) away
from the MIC.
4 Press {} (STOP) to stop recording.
Operating the answering
system
Using a pre-recorded greeting Key Operation
message {^} or {V} Adjust the speaker
If you erase or do not record your own volume
greeting message, the unit plays a pre-
{7} Repeat message
recorded greeting message for callers
(during playback)*1
and asks them to leave messages. If the
message recording time (page 39) is set {8} Skip message
to Greeting only, caller messages (during playback)
are not recorded and the unit plays a {} Pause message
different pre-recorded greeting message (STOP) To resume playback,
asking callers to call again. press {6}.
To stop playback
Playing back the greeting completely, press
message {} (STOP) again.
Press {GREETING CHECK}. {ERASE} Erase currently playing
message
Erasing your greeting *1 If pressed within the first 5 seconds of
message a message, the previous message is
If you erase your own greeting message, played.
the unit plays a pre-recorded greeting
message for callers.

Answering System
Key Operation
Erasing all messages
Press {ERASE} 2 times while the unit is {4} Play new messages
not being used. {5} Play all messages
{8} Turn answering
system on
Stop playback*2
Listening to messages {9}
{0} Turn answering
using the handset system off
When new messages have been {*}{4} or Erase currently
recorded: {Erase} playing message
New message is displayed. {*}{5} Erase all messages
The message indicator on the handset
flashes slowly if the message alert *1 If pressed within the first 5
feature is turned on (page 39). seconds of a message, the
previous message is played.
1 {MENU}
*2 To resume operation, press a
2 {V}/{^}: Message play i command key within 15 seconds,
{Select} or the voice guidance will start.
L If new messages have been
recorded, the handset plays back
new messages.
Voice guidance
L If there are no new messages, the If you do not press any dial keys after the
handset plays back all messages. last message is played back, the
handsets voice guidance starts.
3 When finished, press {OFF}. Operate the answering system by
Note: following the guidance as necessary.
L To switch to the receiver, press {C}.
Calling back (Caller ID
Operating the answering subscribers only)
system If caller information was received for the
You can also operate the answering call, you can call the caller back while
system by pressing dial keys on the listening to a message.
handset. 1 Press {Select} during playback.
L To edit the number before calling
Key Operation
back, press {Edit} repeatedly
{^} or {V} Adjust the until the phone number is shown
receiver/speaker in the desired format (page 32).
volume
2 {Call}
{1} or {<} Repeat message
(during playback)*1
{2} or {>} Skip message
(during playback)

Answering System
Voice guidance
Remote operation
Using a touch-tone phone, you can call When the English voice guidance is
your phone number from outside and selected
access the unit to listen to messages or During remote operation, the units voice
change answering system settings. The guidance starts and prompts you to
units voice guidance prompts you to press {1} to perform a specific
press certain dial keys to perform operation, or press {2} to listen to more
different operations. available operations. Operations are
presented by voice guidance in the
Remote access code following order:
Play back all messages
A 3-digit remote access code must be
entered when operating the answering Play back new messages
system remotely. This code prevents Record a message
unauthorized parties from listening to Erase all messages
your messages remotely. The default Note:
setting is 111. L If you do not press any dial keys within
1 {MENU} i {#}{3}{0}{6} 10 seconds after a voice guidance
2 Enter the desired 3-digit remote prompt, the unit disconnects your call.
access code. i {Save} i
{OFF} When the Spanish voice guidance is
selected
Using the answering system To start the voice guidance, press {9}.
The voice guidance announces the
remotely available remote commands (page 37).
1 Dial your phone number from a See the Spanish quick guide for details.
touch-tone phone. Note:
2 After the greeting message starts, L If you do not press any dial keys within
enter your remote access code. 15 seconds after a voice guidance
L The unit plays back new prompt, the unit disconnects your call.
messages.
L The voice guidance Remote commands
announcements are different You can press dial keys to access
depending on the voice guidance certain answering system functions
language setting (page 15). without waiting for the voice guidance to
3 Follow the voice guidance prompts prompt you.
as necessary or control the unit
Key Operation
using remote commands (page 37).
{1} Repeat message
4 When finished, hang up.
(during playback)*1
{2} Skip message (during
playback)
{4} Play new messages

Answering System
Key Operation
{5} Play all messages Answering system
{9} Stop playback*2 settings
Start voice guidance*3
{0} Turn answering
Number of rings before the
system off
unit answers calls
{*}{4} Erase currently
You can change the number of times the
playing message
phone rings Ring count before the
{*}{5} Erase all messages unit answers calls. You can select 2 to 7
*1 If pressed within the first 5 seconds of rings, or Toll saver.
a message, the previous message is The default setting is 4.
played. Toll saver: The units answering
*2 For English voice guidance only: system answers at the end of the 2nd
To resume operation, enter a remote ring when new messages have been
command within 15 seconds, or the recorded, or at the end of the 4th ring
voice guidance starts. when there are no new messages. If you
*3 For Spanish voice guidance only call your phone from outside to listen to
new messages (page 37), you will know
that there are no new messages when
Turning on the answering
the phone rings for the 3rd time. You can
system remotely then hang up without being charged for
If the answering system is off, you can the call.
turn it on remotely. 1 {MENU} i {#}{2}{1}{1}
1 Dial your phone number. 2 {V}/{^}: Select the desired setting.
2 Let the phone ring 15 times. i {Save} i {OFF}
L The greeting message is played
back. For voice mail service subscribers
L You can either hang up, or from a If you subscribe to a flat-rate service
touch-tone phone you can enter package that includes Caller ID, call
your remote access code and waiting, voice mail, and unlimited
begin remote operation (page 37). local/regional/long distance calls, please
note the following:
Skipping the greeting L To use the voice mail service provided
by your service provider/telephone
message to leave a message
company rather than the units
You can leave a message just as any answering system, turn off the
outside caller can. Call your phone answering system (page 34).
number from a touch-tone phone. When
L To use this units answering system
the answering system picks up, press
rather than the voice mail service
{*} to skip the greeting message and
provided by your service provider/
record your message after the beep.
telephone company, please contact
your service provider/telephone

Answering System
company to deactivate your voice mail
service. Message alert
If your service provider/telephone You can select whether or not the
company cannot do this: message indicator on the handset
Set this units Ring count flashes slowly when new messages are
setting so that this units answering recorded. The default setting is On.
system answers calls before the Important:
voice mail service of your service L The message indicator will also flash
provider/telephone company does. slowly if there are new-recorded voice
It is necessary to check the number mail messages (page 41).
of rings required to activate the 1 {MENU} i {#}{3}{4}{0}
voice mail service provided by your
service provider/telephone 2 {V}/{^}: Select the desired setting.
company before changing this i {Save} i {OFF}
setting. Note:
Change the number of rings of the L While message alert is on, battery
voice mail service so that the operating time is shortened (page 15).
answering system can answer the
call first. To do so, contact your
service provider/telephone
company.
Callers recording time

You can change the maximum message
recording time allotted to each caller.
You can also select Greeting only
which sets the unit to greet callers but
not record messages. The default
setting is 3min.
1 {MENU} i {#}{3}{0}{5}
i {Save} i {OFF}
Note:
L If you want to select Greeting
only, follow the steps above and
press {0} in step 2.
You may create your own greeting-
only message by following the steps
on page 35.
The unit plays the pre-recorded
greeting-only message asking callers
to call again if your own greeting-only
message is not recorded.

Voice Mail Service
Example:
Voice mail service 1-222-333-4444 PPPP 8888

Voice mail is an automatic answering
VM access Pauses Password
service offered by your service number
provider/telephone company. After you
subscribe to this service, your service
provider/telephone companys voice To erase the voice mail access
mail system answers calls for you when number
you are unavailable to answer the phone 1 {MENU} i {#}{3}{3}{1}
or when your line is busy. Messages are
recorded by your service
2 Press and hold {Clear} until all
digits are erased. i {Save} i
provider/telephone company, not your
{OFF}
telephone. Please contact your service
provider/telephone company for details
of this service. Voice mail (VM) tone detection
Important: Your service provider/telephone
L To use the voice mail service provided company sends special signals
by your service provider/telephone (sometimes called voice mail tones or
company rather than the units stutter tones) to the unit to let you know
answering system, turn off the you have new voice mail messages. If
answering system (page 34). For you hear a series of dial tones followed
details, see page 38. by a continuous dial tone after you press
(KX-TG9371/KX-TG9372) {C}, you have new voice mail
messages. Minutes after you hang up a
call or after the phone stops ringing, your
Storing the voice mail (VM)
unit checks the phone line to see if new
access number voice mail messages have been
In order to listen to your voice mail recorded.
messages, you must dial your service Turn this feature off when:
provider/telephone companys voice You do not subscribe to voice mail
mail access number. Once you have service.
stored your voice mail access number, Your service provider/telephone
you can dial it automatically (page 41). company does not send voice mail
1 {MENU} i {#}{3}{3}{1} tones.
2 Enter your access number (32 digits Your phone is connected to a PBX.
max.). i {Save} i {OFF} If you are not sure which setting is
Note: required, contact your service
provider/telephone company.
L When storing your voice mail access
number and your mailbox password,
Turning VM tone detection on/off
press {PAUSE} to add pauses (page
17) between the access number and The default setting is On.
the password as necessary. Contact 1 {MENU} i {#}{3}{3}{2}
your service provider/telephone 2 {V}/{^}: Select the desired setting.
company for the required pause time. i {Save} i {OFF}

Voice Mail Service
Listening to voice mail

messages
The unit lets you know that you have
new voice mail messages in the
following ways:
New Voice Mail is displayed on
the handset.
The message indicator on the handset
flashes slowly if message alert feature
is turned on (Message alert; page
39).
1 Press {C}, then press {VM} within
15 seconds.
OR
{MENU} i {#}{3}{3}{0}
L The speakerphone turns on.
2 Follow the pre-recorded
instructions.
3 When finished, press {OFF}.
Note:
L If {VM} is not displayed, the voice mail
access number has not been stored.
Store the number (page 40).
L If the handset still indicates there are
new messages even after you have
listened to all new messages, turn it
off by pressing and holding {OFF}
until the handset beeps.
L If your voice mail service uses voice
mail tones and a message is over 3
minutes long, the handset may not
indicate new messages.
L If your voice mail service uses voice
mail tones, the tones are heard from
any phone connected to the same
line. If you want to use another phone
to listen to voice mail messages, you
have to dial your access number
manually.

Intercom/Locator
2 When you finish talking, press
Intercom {OFF}.
Base unit
Intercom calls can be made:
between handsets. KX-TG9371/KX-TG9372
between the handset and base unit. 1 Press {INTERCOM} to answer the
(KX-TG9371/KX-TG9372) page.
Note: 2 When you finish talking, press
L If you receive an outside call while {INTERCOM}.
talking on the intercom, you hear 2
Note:
tones.
L When the ringer volume for outside
To answer the call with the handset,
calls is set to off (page 18, 24), the
press {OFF}, then press {C}.
handset and/or base unit rings at a
L When paging unit(s) for an intercom
low level for intercom calls.
call, the paged unit(s) beeps for 1
minute.
Making an intercom call Transferring calls,

Handset conference calls
1 {INTERCOM} Outside calls can be transferred
between 2 handsets. 2 handsets can
2 {V}/{^}: Select the desired unit. i
have a conference call with an outside
{Select}
party.
L To stop paging, press {OFF}.
1 During an outside call, press
3 When you finish talking, press
{INTERCOM} to put the call on hold.
{OFF}.
2 {V}/{^}: Select the desired unit. i
Base unit {Transfer}
KX-TG9371/KX-TG9372 3 Wait for the paged party to answer.

L If the paged party does not
1 {INTERCOM}
answer, press {C} to return to
L All registered handsets beep. the outside call.
L To stop paging, press
{INTERCOM}.
4 To complete the transfer:
Press {OFF}.
2 When you finish talking, press L The outside call is being routed to
{INTERCOM}. the destination unit.
To establish a conference call:
Answering an intercom call Press {Conf}.
Handset L To leave the conference, press
{OFF}. The other parties can
1 Press {C} to answer the page. continue the conversation.

Intercom/Locator
L To put the outside call on hold,
press {HOLD}. To resume the
conference, press {Conf}.
Answering a transferred call

Press {C} to answer the page.
Note:
L After the paging party disconnects,
you can talk to the outside caller.
Handset locator
You can locate a misplaced handset by
paging it.
1 Base unit:
{LOCATOR}
L All registered handsets beep for 1
minute.
2 To stop paging:
Base unit:
Press {LOCATOR}.
Handset:
KX-TG9361
Press {OFF}.
KX-TG9371/KX-TG9372
Press {INTERCOM}, then press
{OFF}.
Note:
L When the ringer volume for outside
calls is set to off (page 24), the
handset rings at a low level for paging.

Useful Information
3 Insert the hooks on the wall
mounting adaptor into the holes 1
Wall mounting and 2 on the base unit.
Base unit 1 2
1 Lead the telephone line cord through

the hole in the wall mounting adaptor
in the direction of the arrow.
4 Adjust the adaptor to hold the base

2 Tuck the telephone line cord inside unit, then push it in the direction of
the wall mounting adaptor (A). the arrow until it clicks into place.
Connect the AC adaptor cord and
telephone line cord (B).
Hook

Useful Information
5 Connect the telephone line cord.
To remove the wall mounting adaptor
Mount the unit by inserting the
mounting pins into the round While pushing down the release levers
openings on the adaptor (for pin 2, (A), remove the adaptor (B).
use the round cut out at the bottom
of the adaptor if you are using the 4
inch phone plate), then slide the unit
down to secure it. Connect the AC
adaptor to power outlet (page 12).
A A
L There are 2 common types of wall
phone plates. The distance
between 1 and 2 may vary B
depending on the size of the wall
phone plate installed.
Charger
(120 V AC,
60 Hz) Available for:
1 KX-TG9372
83 mm
(31/4 inches) 1 Drive the screws (not included) into
or the wall.
102 mm
(4 inches) 25.4 mm
(1 inch)
2
Screws
83 mm 102 mm (120 V AC, 60 Hz)
(31/4 inches) 1 (4 inches) 2 Mount the charger (A), then slide it
down (B) and to the right (C) until it
is secure.
A
B
C

Useful Information
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display message Cause/solution

Busy L The called handset or base unit is in use.
L Other units are in use and the system is busy.
or Try again later.
L The handset you are using is too far from the
System is busy. Please base unit. Move closer and try again.
try again later. L The handsets registration may have been
canceled. Re-register the handset (page 29).
Check tel line L The supplied telephone line cord has not been
connected yet or not connected properly. Check
the connections (page 12).
Dont use this L A wrong type of batteries such as Alkaline or
battery. Manganese was inserted. Use only the
rechargeable Ni-MH batteries noted on page 6,
13.
Error!! L The handsets registration has failed. Move the
handset and base unit away from all electrical
appliances and try again.
Insert battery L The handset was placed on the base unit or
charger without batteries. Insert the batteries
properly (page 13).
Invalid L There is no handset registered to the base unit
matching the handset number you entered.
L The handset is not registered to the base unit.
Register the handset (page 29).
No link to base. L The handset has lost communication with the
Reconnect AC adaptor. base unit. Move closer to the base unit and try
again.
L Unplug the base units AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L The handsets registration may have been
canceled. Re-register the handset (page 29).
Phonebook full L The phonebook memory is full. Erase
unnecessary entries (page 21).
Store VM access# L You have not stored the voice mail access
number. Store the number (page 40).

Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base units AC adaptor, then reconnect the base units AC adaptor. Remove the
batteries from the handset, and then insert the batteries into the handset again.
General use
Problem Cause/solution
The unit does not work. L Make sure the batteries are installed correctly
(page 13).
L Fully charge the batteries (page 14).
L Check the connections (page 12).
L Unplug the base units AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L The handset has not been registered to the
base unit. Register the handset (page 29).
I cannot hear a dial tone. L The base units AC adaptor or telephone line
cord is not connected. Check the connections.
L If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the
wall jack directly. If the unit operates properly,
check the splitter.
L Disconnect the base unit from the telephone
line and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to have
the unit repaired. If the working telephone does
not operate properly, contact your service
provider/telephone company.
The indicator on the handset L New messages have been recorded. Listen to
flashes slowly. the new messages (page 36).*1
L New voice mail messages have been recorded.
Listen to the new voice mail messages (page
41).
*1 KX-TG9371/KX-TG9372
Programmable settings
I have changed the display L Change the display language (page 15).
language to a language I
cannot read.

Useful Information
While programming, the L A call is being received. Answer the call and
handset starts to ring. start again after hanging up.
I cannot register a handset to L The maximum number of handsets (6) is
a base unit. already registered to the base unit. Cancel
unused handset registrations from the base unit
(page 30).
L Place the handset and the base unit away from
other electrical appliances.
Battery recharge
The handset beeps and/or L Battery charge is low. Fully charge the batteries
7 flashes. (page 14).
I fully charged the batteries, L Clean the charge contacts and charge again
but 7 still flashes or 8 (page 14).
is displayed. L It is time to replace the batteries (page 13).
I fully charged the batteries, L Clean the battery ends (S, T) and the charge
but the operating time seems contacts with a dry cloth, and charge again.
to be shorter.
Making/answering calls, intercom
Noise is heard, sound cuts in L You are using the handset or base unit in an
and out. area with high electrical interference. Place the
base unit and use the handset away from
sources of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your
DSL/ADSL provider for details.
The handset does not ring. L The ringer volume is turned off. Adjust the
ringer volume (page 24).
L Night mode is turned on. Turn it off (page 28).
The base unit does not ring.*1 L The ringer volume is turned off. Adjust the
ringer volume (page 18).
I cannot make a call. L The dialing mode may be set incorrectly.
Change the setting (page 16).
L The handset is too far from the base unit. Move
closer and try again.

Useful Information
I cannot make long distance L Make sure that you have long distance service.
calls.
*1 KX-TG9371/KX-TG9372
Caller ID/Talking Caller ID*1
Caller information is not L You need to subscribe to Caller ID service.
displayed. Contact your service provider/telephone
company for details.
L If your unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone line jack, plug the unit
directly into the wall jack.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base
unit and the telephone line jack. Contact your
DSL/ADSL provider for details.
L The name display service may not be available
in some areas. Contact your service
provider/telephone company for details.
L Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Caller information is L Depending on your service provider/telephone
displayed or announced*1 company, the unit may display or announce*1
late. the callers information at 2nd ring or later.
L Move closer to the base unit.
Caller information is not L The handset or base units ringer volume is
announced.*1 turned off. Adjust it (page 18, 24).
L The Talking Caller ID feature is turned off. Turn
it on (page 25).
L The number of rings for the answering system is
set to 2 or Toll saver. Select a different
setting (page 38).
L If the base unit and another handset are having
an intercom call, your handset does not
announce caller information.
The caller list/incoming L The Caller ID number auto edit feature is turned
phone numbers are not off. Turn it on and try again (page 24).
edited automatically. L You need to call back the edited number to
activate Caller ID number auto edit.

Useful Information
I cannot dial the phone L The phone number you dialed might have been
number edited in the caller edited incorrectly (for example, the long
list. distance 1 or the area code is missing). Edit
the phone number with another pattern (page
32).
Time on the unit is shifted. L Incorrect time information from incoming Caller
ID changes the time. Set the time adjustment to
off (page 25).
The 2nd callers information L In order to use Caller ID, call waiting, or Call
is not displayed during an Waiting Caller ID (CWID), you must first contact
outside call. your service provider/telephone company and
subscribe to the desired service.
After subscribing, you may need to contact your
service provider/telephone company again to
activate this specific service, even if you
already subscribed to both Caller ID and Call
Waiting with Caller ID services (CWID).
*1 KX-TG9371/KX-TG9372
Answering system (KX-TG9371/KX-TG9372)
The unit does not record new L The answering system is turned off. Turn it on
messages. (page 34).
L The message memory is full. Erase
unnecessary messages (page 35).
L The recording time is set to Greeting
only. Change the setting (page 39).
L If you subscribe to the voice mail service,
messages are recorded by your service
provider/telephone company not your
telephone. Change the units number of rings
setting or contact your service
provider/telephone company (page 38).
I cannot operate the L Someone is using the unit. Wait for the other
answering system. user to finish.
L A caller is leaving a message. Wait for the caller
to finish.
L The handset is too far from the base unit. Move
closer.

Useful Information
I cannot operate the L You are entering the wrong remote access
answering system remotely. code. If you forgot the remote access code,
store a new remote access code (page 37).
L Press each key firmly.
L The answering system is turned off. Turn it on
(page 38).
L You are using a rotary/pulse telephone. Try
again using a touch-tone phone.
While recording a greeting L A call is being received. Answer the call and try
message or listening to again later.
messages, the unit rings and
recording stops.
Liquid damage
Liquid or other form of L Disconnect the AC adaptor and telephone line
moisture has entered the cord from the base unit. Remove the batteries
handset/base unit. from the handset and leave to dry for at least 3
days. After the handset/base unit are
completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and
charge fully before use.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying
process.
If you need assistance with setup or operation

1 Visit our website: http://www.panasonic.com/help
2 Contact us via the web at: http://www.panasonic.com/contactinfo
3 Call us at: 1-800-211-PANA (1-800-211-7262)
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
When you ship the product

Carefully pack your unit, preferably in the original carton.
Attach a letter, detailing the symptom.
Send the unit to PSTC (Panasonic) Exchange Center, prepaid and
adequately insured.
Do not send your unit to Panasonic Consumer Electronics Company listed
on the back cover or to executive or regional sales offices. These locations
do not repair consumer products.

Useful Information
FCC and other information

This equipment complies with Part 68 REN of 0.3).
of the FCC rules and the requirements
adopted by the ACTA. On the bottom If this equipment causes harm to the
of this equipment is a label that telephone network, the telephone
contains, among other information, a company will notify you in advance
product identifier in the format that temporary discontinuance of
US:ACJ----------. service may be required. But if
If requested, this number must be advance notice isn't practical, the
provided to the telephone company. telephone company will notify the
L Registration No.............(found on customer as soon as possible. Also,
the bottom of the unit) you will be advised of your right to file
L Ringer Equivalence No. (REN)....... a complaint with the FCC if you
0.1B believe it is necessary.
A plug and jack used to connect this The telephone company may make
equipment to the premises wiring and changes in its facilities, equipment,
telephone network must comply with operations or procedures that could
the applicable FCC Part 68 rules and affect the operation of the equipment.
requirements adopted by the ACTA. A If this happens the telephone company
compliant telephone cord and modular will provide advance notice in order for
plug is provided with the product. It is you to make necessary modifications
designed to be connected to a to maintain uninterrupted service.
compatible modular jack that is also
compliant. If trouble is experienced with this
equipment, for repair or warranty
The REN is used to determine the information, please contact a Factory
number of devices that may be Service Center or other Authorized
connected to a telephone line. Servicer. If the equipment is causing
Excessive RENs on a telephone line harm to the telephone network, the
may result in the devices not ringing in telephone company may request that
response to an incoming call. In most you disconnect the equipment until the
but not all areas, the sum of RENs problem is resolved.
should not exceed five (5.0). To be
certain of the number of devices that Connection to party line service is
may be connected to a line, as subject to state tariffs. Contact the
determined by the total RENs, contact state public utility commission, public
the local telephone company. For service commission or corporation
products approved after July 23, 2001, commission for information.
the REN for the product is part of the
product identifier that has the format If your home has specially wired alarm
US:AAAEQ##TXXXX. The digits equipment connected to the telephone
represented by ## are the REN line, ensure the installation of this
without a decimal point (e.g., 03 is a equipment does not disable your alarm
equipment. If you have questions

Useful Information
about what will disable alarm CAUTION:

equipment, consult your telephone Any changes or modifications not
company or a qualified installer. expressly approved by the party
responsible for compliance could void
This equipment is hearing aid the users authority to operate this
compatible as defined by the FCC in device.
47 CFR Section 68.316.
NOTE:
When you hold the phone to your ear, This equipment has been tested and
noise might be heard in your Hearing found to comply with the limits for a
Aid. Some Hearing Aids are not Class B digital device, pursuant to Part
adequately shielded from external RF 15 of the FCC Rules. These limits are
(radio frequency) energy. If noise designed to provide reasonable
occurs, use an optional headset protection against harmful interference
accessory or the speakerphone option in a residential installation. This
(if applicable) when using this phone. equipment generates, uses, and can
Consult with your audiologist or radiate radio frequency energy and, if
Hearing Aid manufacturer about the not installed and used in accordance
availability of Hearing Aids which with the instructions, may cause
provide adequate shielding to RF harmful interference to radio
energy commonly emitted by digital communications. However, there is no
devices. guarantee that interference will not
occur in a particular installation. If this
WHEN PROGRAMMING equipment does cause harmful
EMERGENCY NUMBERS AND(OR) interference to radio or television
MAKING TEST CALLS TO reception, which can be determined by
EMERGENCY NUMBERS: turning the equipment off and on, the
1) Remain on the line and briefly user is encouraged to try to correct the
explain to the dispatcher the reason interference by one or more of the
for the call. following measures:
2) Perform such activities in the off- Reorient or relocate the receiving
peak hours, such as early morning antenna.
or late evenings. Increase the separation between the
equipment and receiver.
This device complies with Part 15 of Connect the equipment into an outlet
the FCC Rules. Operation is subject to on a circuit different from that to
the following two conditions: which the receiver is connected.
(1) This device may not cause harmful Consult the dealer or an experienced
interference, and (2) this device must radio/TV technician for help.
accept any interference received,
including interference that may cause Some cordless telephones operate at
undesired operation.
frequencies that may cause
Privacy of communications may not
interference to nearby TVs and VCRs.
be ensured when using this phone.
To minimize or prevent such
interference, the base of the cordless
telephone should not be placed near
or on top of a TV or VCR. If

Useful Information
interference is experienced, move the Notice

cordless telephone further away from
the TV or VCR. This will often reduce,
or eliminate, interference.
FCC RF Exposure Warning:

L This product complies with FCC
radiation exposure limits set forth for
an uncontrolled environment.
L To comply with FCC RF exposure
requirements, the base unit must be
installed and operated 20 cm (8
inches) or more between the
product and all persons body
(excluding extremities of hands,
wrist and feet).
L This product may not be collocated
or operated in conjunction with any
other antenna or transmitter.
L The handset may be carried and
operated with only the specific
provided belt-clip. Other non-tested
belt-clips or similar body-worn
accessories may not comply and
must be avoided.
Notice
L FCC ID can be found inside the
battery compartment or on the
bottom of the units. ENERGY STAR
As an ENERGY STAR Participant,
Panasonic has determined that this
product meets the ENERGY STAR
guidelines for energy efficiency.
ENERGY STAR is a U.S. registered
mark.

Useful Information
Base unit*2: Approx. 62 mm
145 mm 116 mm
Specifications (2 7/16 inches 5 23/32 inches 4 9/16
Standard: inches)
DECT 6.0 (Digital Enhanced Handset: Approx. 166 mm 53 mm
Cordless Telecommunications 6.0) 35 mm
(6 17/32 inches 2 3/32 inches 1 3/8
Number of channels:
inches)
60 Duplex Channels
Charger*3: Approx. 56 mm 77 mm
Frequency range:
90 mm
1.92 GHz to 1.93 GHz
(2 3/16 inches 3 1/32 inches 3 17/32
Duplex procedure: inches)
TDMA (Time Division Multiple
Mass (weight):
Access)
Base unit*1: Approx. 180 g (0.40 lb.)
Channel spacing: Base unit*2: Approx. 220 g (0.49 lb.)
1,728 kHz Handset: Approx. 170 g (0.37 lb.)
Bit rate: Charger*3: Approx. 70 g (0.15 lb.)
1,152 kbit/s
*1 KX-TG9361
Modulation: *2 KX-TG9371/KX-TG9372
GFSK (Gaussian Frequency Shift *3 KX-TG9372
Keying)
Note:
RF transmission power: L Design and specifications are subject
115 mW (max.) to change without notice.
Voice coding: L The illustrations in these instructions
ADPCM 32 kbit/s may vary slightly from the actual
Power source: product.
120 V AC, 60 Hz
Power consumption:
Base unit*1:
Standby: Approx. 0.8 W
Maximum: Approx. 3.1 W
Base unit*2:
Charger*3:
Operating conditions:
5 C 40 C (41 F 104 F), 20 %
80 % relative air humidity (dry)
Dimensions:
Base unit*1: Approx. 61 mm
145 mm 116 mm
(2 13/32 inches 5 23/32 inches 4 9/16
inches)

Useful Information
Customer services
Customer Services Directory

Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and
Personal Checks.)
Service in Puerto Rico

Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantera, Km. 9.5,
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910

Useful Information
Warranty
PANASONIC CONSUMER PANASONIC PUERTO RICO, INC.
ELECTRONICS COMPANY, DIVISION San Gabriel Industrial Park,
OF PANASONIC CORPORATION OF Ave. 65 de Infantera, Km. 9.5,
NORTH AMERICA Carolina, Puerto Rico 00985
One Panasonic Way,
Secaucus, New Jersey 07094
Panasonic Telephone Products

Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto
Rico, Inc. (collectively referred to as the warrantor) will, for the length of the
period indicated on the chart below, which starts with the date of original
purchase (Limited Warranty period), at its option either (a) repair your product
with new or refurbished parts, or (b) replace it with a new or a refurbished
product. The decision to repair or replace will be made by the warrantor.
Parts Labor
One (1) Year One (1) Year
During the Labor Limited Warranty period there will be no charge for labor.
During the Parts Limited Warranty period, there will be no charge for parts.
You must mail-in your product prepaid during the Limited Warranty period. This
Limited Warranty excludes both parts and labor for batteries, antennas, and
cosmetic parts (cabinet). This Limited Warranty only applies to products
purchased and serviced in the United States or Puerto Rico. This Limited
Warranty is extended only to the original purchaser and only covers products

purchased as new.
Ship-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the
product prepaid to:
PSTC (Panasonic) Exchange Center,
4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503
panacare@us.panasonic.com
When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a
return address and provide a day time phone number where you can be
reached. P.O. Boxes are not acceptable. Keep the tracking number for your
records. A copy of valid registered receipt is required under the 1 year parts
and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300
or fax (787)-768-2910.

Useful Information
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE

PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions

This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic
damage. The Limited Warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not supplied by
the warrantor, or failures which result from accidents, misuse, abuse, neglect,
bug infestation, mishandling, misapplication, alteration, faulty installation, set-
up adjustments, misadjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, introduction of sand, humidity
or liquids, commercial use such as hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a Factory Service
Center or other Authorized Servicer, or damage that is attributable to acts of
God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
LIMITED WARRANTY COVERAGE. THE WARRANTOR IS NOT LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS LIMITED WARRANTY. (As examples, this excludes damages for lost
time, lost calls or messages, cost of having someone remove or re-install an
installed unit if applicable, travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED
WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY,
ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts,
so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have
other rights which vary from state to state. If a problem with this product
develops during or after the Limited Warranty period, you may contact your
dealer or Service Center. If the problem is not handled to your satisfaction, then
write to the warrantors Consumer Affairs Department at the addresses listed
for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.

Index
Locator: 43
Registration: 29
Index Headset, optional: 16
A Additional handset: 29 Hold: 18
Alarm: 28 I Intercom: 42
Answering calls: 17 K Key tone: 24
Answering system L Line mode: 25
Call screening: 34
M Making calls: 17
Erasing messages: 35, 36, 38
Missed calls: 31
Greeting only: 39
Mute: 18
Listening to messages: 35, 36, 37
Number of rings: 38 N Night mode: 27
Recording time: 39 P Pause: 17
Remote access code: 37 Phonebook: 20
Remote operation: 37 Power failure: 12
Ring count: 38 R Redialing: 17
Toll saver: 38 Ringer tone: 24
Turning on/off: 34, 36, 38 Rotary/pulse service: 19
Auto talk: 17 S SP-PHONE (Speakerphone): 17
B Battery: 13, 14 T Talking alarm clock: 28
Belt clip: 16 Talking battery alert: 14
Block calls: 27 Talking caller ID: 31
Booster (Clarity booster): 19 Time adjustment: 25
C Caller ID number auto edit: 32 Transferring calls: 42
Caller ID service: 31 Troubleshooting: 47
Caller list: 32 TTY: 6, 56
Caller list edit: 32 V VM (Voice mail): 40
Call share: 19 Voice guidance language: 15
Call waiting: 18 Voice mail: 38, 40
Call Waiting Caller ID: 18 Volume
Chain dial: 21 Receiver: 11, 17
CID (Caller ID): 32 Ringer (Base unit): 18
Conference calls: 42 Ringer (Handset): 18, 24
Customer support: 29 Speaker: 11, 17
D Date and time: 16 W Wall mounting: 44
Dialing mode: 16
Direct commands: 24
Display
Contrast: 24
Language: 15
E Error messages: 46
F Flash: 18, 25
G Greeting message: 35
H Handset
Deregistration: 30
59

IMPORTANT!
If your product is not working properly. . .
1 Read this Operating Instructions
2 Visit our website: http://www.panasonic.com/help
L FAQs and troubleshooting hints are available.
3 Contact us via the web at:
http://www.panasonic.com/contactinfo
4 Call us at: 1-800-211-PANA (1-800-211-7262)
L Monday - Friday 9:00am - 9:00pm (EST),
Saturday/Sunday 10:00am - 7:00pm (EST)
To order a replacement batteries, call 1-800-332-5368 or
visit http://www.panasonic.com/batterystore
For your future reference
We recommend keeping a record of the following information to assist with any repair
under warranty.
Serial No. Date of purchase

(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Panasonic Consumer Electronics Company,

Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.

San Gabriel Industrial Park, Ave. 65 de Infantera, Km. 9.5,
Carolina, Puerto Rico 00985
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is
prohibited without the written consent of Panasonic Communications Co., Ltd.
2007 Panasonic Communications Co., Ltd. All Rights Reserved.
PNQX1008ZA CM1207PN0

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Operating Instructions

Expandable Digital Cordless Phone

Model shown is KX-TG9361.

Downloaded from www.Manualslib.com manuals search engine

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Notable differences between the models

KX-TG9361 KX-TG9371 series

L Model shown is KX-TG9372.

Base unit Handset

For assistance, please visit http://www.panasonic.com/help 3

Downloaded from www.Manualslib.com manuals search engine

4 For assistance, please visit http://www.panasonic.com/help

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*1 See page 6 for replacement battery information.

For assistance, please visit http://www.panasonic.com/help 5

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No. Accessory item Order number

Replacement battery information:

Expanding your phone system

Optional handset feature overview

Sales and support information

6 For assistance, please visit http://www.panasonic.com/help

Downloaded from www.Manualslib.com manuals search engine

For assistance, please visit http://www.panasonic.com/help 7

Downloaded from www.Manualslib.com manuals search engine

8 For assistance, please visit http://www.panasonic.com/help

Downloaded from www.Manualslib.com manuals search engine

For assistance, please visit http://www.panasonic.com/help 9

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10 For assistance, please visit http://www.panasonic.com/help

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Handset Using the navigator key

For assistance, please visit http://www.panasonic.com/help 11

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L Use only the supplied Panasonic AC During a power failure

L Use only the supplied Panasonic AC

12 For assistance, please visit http://www.panasonic.com/help

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For assistance, please visit http://www.panasonic.com/help 13

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A nickel metal hydride battery that is Battery level

Place the handset on the base unit or 8 Empty

L Model shown is KX-TG9372.

14 For assistance, please visit http://www.panasonic.com/help

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Panasonic Ni-MH battery Symbol Meaning

Voice guidance language

For assistance, please visit http://www.panasonic.com/help 15

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Date and time

16 For assistance, please visit http://www.panasonic.com/help

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Making calls Pause (for PBX/long distance service

For assistance, please visit http://www.panasonic.com/help 17

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a call For call waiting or Call Waiting

18 For assistance, please visit http://www.panasonic.com/help

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Temporary tone dialing (for

Handset clarity booster

For assistance, please visit http://www.panasonic.com/help 19

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Note: Searching by first character

20 For assistance, please visit http://www.panasonic.com/help