Docu60673 AX4 5 Series Integrated Management Software Release Notes 02.23.050.5.712

EMC AX4-5 Series
Integrated Management Software

Version 02.23.050.5.712
Release Notes
P/N 300-005-724
REV A14
August 2015

These release notes contain supplemental information about EMC

CLARiiON AX4-5 (or AX4-5F), AX4-5i, AX4-5SC (or AX4-5FSC),
AX4-5SCi (or AX4-5iSC), AX4-5F8 (or AX4-5FX), AX4-5SCF4 (or
AX4-5FSCX) Integrated Management Software version 02.23.050.5.712.
This document uses the following terms:
- Server refers to a server or host that sends data to or receives data from the
storage system.
- Management station refers to a server or host on the same LAN as the storage
system.

You will start EMC Navisphere Express in a browser running on a
management station. A management station can also be a server.
Topics include:
Revision history ......................................................................................... 2
Product description ................................................................................... 3
New features and changes ........................................................................ 7
Environment and system requirements.................................................. 8
Fixed problems ......................................................................................... 10
Known problems and limitations .......................................................... 33
Technical notes ......................................................................................... 43
Documentation ......................................................................................... 47
Software media, organization, and files ............................................... 49
Installation ................................................................................................ 49
Troubleshooting and getting help ......................................................... 51
1
Revision history
Revision history
The following table presents the revision history of this document.
Revision Date Description

A14 08/2015 Patch revision for 02.23.050.5.712; see the Fixed
problems section for details.
A13 01/21/2012 Patch revision for 02.23.050.5.711; see the Fixed
A10 5/11/2010 Patch revision for 02.23.050.5.709; see the New
features and changes and Fixed problems
sections for details.
A09 11/11/2009 Patch revision for 02.23.050.5.707; see the New
features and changes and Fixed problems
sections for details.
A08 05/07/2009 Clarified VMware product name in the table in the
Fixed problems section.
A06 08/08/2008 New revision 02.23.050.5.703 to include RAID-6
and other features.
A05 05/16/2008 Patch revision for 02.23.050.5.505 to fix issue
195543.
A04 03/21/2008 Patch revision for 02.23.050.5.504 to fix a few
issues.
A03 01/15/2008 Required edits to correct text for Navisphere
Server Utility for revision 02.23.050.5.004.
A02 01/14/2008 The English version of the online help for the Init
Utility is updated for revision 02.23.050.5.004.
A01 01/07/2008 Initial revision for 02.23.050.5.004
2 EMC AX4-5 Series Integrated Management Software Release Notes

Product description
Product description
The AX4-5, AX4-5i, AX4-5SC, AX4-5SCi, AX4-5F8, AX4-5SCF4 Integrated
Management Software consists of the storage-system and server
software below.
Storage-system software component Version

EMC FLARE Operating Environment, 02.23.050.5.712
which includes
- Shared storage control

- EMC Navisphere Express
- Snapshot management
Optional software components
Expansion tier enabler 01.01.5.001
Server software component

Navisphere Storage System Initialization 6.28.x.yy.zzz
Utility for Red Hat or SUSE Linux
Utility for Novell NetWare
Utility for Opteron
Utility for Microsoft Windows
Utility for Sun Solaris
Navisphere Server Utility for AIX 6.28.x.yy.zzz
Navisphere Server Utility for HP-UX 6.28.x.yy.zzz
Navisphere Server Utility for Red Hat or 6.28.x.yy.zzz
SUSE Linux
Navisphere Server Utility for Opteron 6.28.x.yy.zzz
Navisphere Server Utility for Microsoft 6.28.x.yy.zzz
Windows
Navisphere Server Utility for Sun Solaris 6.28.x.yy.zzz
EMC AX4-5 Series Integrated Management Software Release Notes 3

Product description
Storage-system software component Version

EMC SnapView admsnap (AIX) See the Admsnap Release Notes for further
SnapView admsnap (HP/UX) details
SnapView admsnap (Linux)
SnapView admsnap (NetWare)
SnapView admsnap (Solaris)
SnapView admsnap (Win 2003)
SnapView admsnap (Win 2008)
SnapView admsnap (Windows 2000)

EMC PowerPath for Microsoft Windows See the PowerPath release notes on the AX4-
5 support website*
PowerPath for Red Hat or SUSE Linux
PowerPath for Novell NetWare**
PowerPath for Sun Solaris
PowerPath for AIX
PowerPath for HP-UX
* For information on accessing the AX4-5 support website, refer to the support information that
shipped with your storage system.
** AX4-5SCi and AX4-5i storage systems do not support Novell NetWare operating systems.
Go to the AX4-5 support website to download the latest version of the

software, and to download a localized version of Navisphere Express.
Navisphere Express is available in English, French, German, Simplified
Chinese, Japanese, Korean, Brazilian Portuguese, Spanish, and Italian.
FLARE Operating Environment software

FLARE Operating Environment (OE) software controls the operation of
the AX4-5, AX4-5i, AX4-5F8, AX4-5SCF4, AX4-5SC, and AX4-5SCi disk-
array storage systems.
AX4-5SC, AX4-5SCi and AX4-5SCF4 storage systems ship with a
complete copy of FLARE OE software installed on the first and third disk
modules (disk modules 0 and 2). These disk modules store mirrored
copies of the software for the AX4-5SC, AX4-5SCi and AX4-5SCF4
storage processor (SP).
AX4-5, AX4-5i and AX4-5F8 storage systems ship with a complete copy
of FLARE OE software installed on the first four disk modules (disk
modules 0 through 3). Disk modules 0 and 2 store mirrored copies of the
software for SP A, and disks 1 and 3 store mirrored copies of the
software for SP B.

Product description
When you power up the storage system, each SP boots and executes
FLARE OE software.
Shared storage control

Shared storage control software allows only the server(s) assigned to a
virtual disk to access the virtual disk.
Navisphere Express
EMC Navisphere Express is a storage-system-based management utility
for configuring and managing AX4-5 series storage systems. This
software provides the following functionality:
Storage configuration and allocation
Event management
Each AX4-5SC, AX4-5SCi, AX4-5F8, AX4-5SCF4, AX4-5, and AX4-5i
storage system ships from the factory with Navisphere Express installed.
Snapshot management software

The snapshot management software is a storage-system-based software
application that lets you create a point-in-time copy a snapshot of a
virtual disk; that is, you determine when the snapshot starts. A
secondary server can then access and use the snapshot for backup
purposes or as a base for temporary operations on the copy of the
production data without changing the source data on the virtual disk.
Before you can start a snapshot, you must allocate the required snapshot
disk resources. When the allocation completes, the state of the snapshot
transitions to Ready, which means you can start the snapshot on the
source server and then access the snapshot on the secondary server.
When you no longer require the snapshot's data, you can remove access
to the snapshot. Only after you do this can you stop the snapshot. When
you stop a snapshot, the point-in-time copy ends and the snapshot disk
resources are freed for other snapshots to use. If you do not want to start
another snapshot for this source virtual disk, you can destroy the
snapshot. Destroying the snapshot frees and de-allocates the snapshot
disk resources that were allocated when you prepared the snapshot.
Each AX4-5SC, AX4-5SCi, AX4-5F8, AX4-5SCF4, AX4-5, and AX4-5i
storage system ships from the factory with snapshot management
software installed.

Product description
Navisphere Storage System Initialization Utility

The EMC Navisphere Storage System Initialization Utility runs on your
management station or attached server. It discovers uninitialized AX4-5
series storage systems, lets you assign IP addresses to the SPs on the
same subnet, assign IPs to iSCSI ports for AX4-5i and AX4-5SCI storage
systems, and set up security for these storage systems.
The Navisphere Storage System Initialization Utility ships on the AX4
Series Server Support CD that is supplied with the storage system.
For NetWare hosts, initialization from a Windows Storage System
Initialization Utility is required and is documented on the CLARiiON
Server Support Products for Windows Servers Installation Guide
(P/N 300002038).
Navisphere Server Utility

See the Host Agent/CLI & Utilities Release Notes (300-007-053).
Admsnap
The Admsnap program runs on host systems and lets you start, activate,
deactivate, and stop snapshots of virtual disks.
The Admsnap utility is an executable program that you can run
interactively or with a script.
For all Microsoft Windows and UNIX platforms, flush cached data from
the production host before you start a snapshot of a virtual disk. Failure
to do this may result in an inconsistent or unusable point-in-time copy.
See the Admsnap Release Notes (P/N 300-007-061) for further details.
PowerPath software
PowerPath path management software manages the paths between
Windows, Linux, NetWare, AIX, HP-UX or Solaris server and virtual
disks in the storage system. It transfers I/O to a working path if one path
fails and provides load balancing to distribute I/O load equally among
paths.
The PowerPath software ships on the PowerPath CDs that are supplied
with the storage system. Always check the AX4-5 support website for the
latest version of PowerPath.

New features and changes
New features and changes

Increased support for Fibre Channel I/O
FLARE version 02.23.050.5.707 adds support for AX4-5F8 and
AX4-5SCF4, which provide four Fibre Channel ports per storage
processor.
If you are managing an AX4-5F8 or AX4-5SCF4 storage system, host
initiator records will be propagated to all ports on storage processor
A and storage processor B. Ports A-0, A-1, B-0, and B-1 will be listed
as Fibre while ports A-2, A-3, B-2, and B-3 will be listed as AUX, but
are just standard fibre ports.
AX4-5SCF4 to AX4-5F8 upgrades are supported. See the Single-SP
to dual-SP upgrades section under Technical notes for
information on this procedure.
RAID 6
FLARE version 02.23.050.5.7xx supports this new RAID type.
SecureCLI commands
The security and domain commands are supported for AX4-5
storage systems managed with Navisphere Express. See the
Navisphere Command Line Interface Reference Guide (P/N 300-003-628)
for details.
The getsnifffer command is supported for AX4-5 storage systems
managed with Navisphere Manager. See Navisphere Command Line
Interface Reference Guide (P/N 300-003-628) for details.
Generic drive capacity support
This is also called auto drive recognition. This new feature allows
FLARE to automatically recognize a CLARiiON approved drive with
new capacity. It facilitates the future drives with unknown larger
capacity to be recognized on any shipping storage system.
SAS drive support in all configurations
The standard configuration for AX4-5 storage systems was SATA
only; for this version the standard configuration includes SAS drives.
The expansion enabler is no longer required to support SAS drives.

Environment and system requirements

This section identifies the minimum environment and system
requirements necessary for the AX4-5SC, AX4-5SCi, AX4-5F8,
AX4-5SCF4, AX4-5, and AX4-5i Integrated Management Software
components.
Storage-system type Minimum hardware requirements
AX4-5SC, AX4-5SCi or AX4-5SCF4 1 SP
1 power supply
SATA drives only, in one enclosure
Minimum 4 drives.
AX4-5, AX4-5i or AX4-5F8 2 SPs
2 power supplies
1 SPS for write caching
SAS (with expansion) or SATA drives.
Navisphere Express requirements

The minimum server requirements for Navisphere Express are:
A management station with a minimum of one 500 MHz CPU, with
256 MB of RAM. EMC recommends using a 1 GHz CPU, with 512
MB of RAM.
Internet Explorer 6.0 or later, or Firefox 1.0 or later.
A TCP/IP network connection from the management station to each
storage processor (SP) in the storage system.
Minimum screen resolution of 1024 x 768 and 256 colors with small
fonts.
Viewing Navisphere Express through a browser is supported on
management stations running any of the following systems:
Windows XP server
Windows 2000 server
Windows Server 2003 server
Windows Vista
Red Hat Linux server
SUSE Linux server
NetWare client

Solaris client
AIX client
HP-UX client
For a listing of the currently supported versions of these operating
systems, refer to Supported Configurations in the Technical
descriptions section on the AX4-5 support website.
PowerPath requirements
For PowerPath requirements, refer to the PowerPath release notes on the
AX4-5 support website.

Fixed problems
Fixed problems
This section identifies issues fixed with this version or recent previous
versions.
Visit the EMC Online Support website at https://Support.EMC.com for
the most recent updates and information on previous FLARE versions.
Problems fixed in version 02.23.050.5.712

Platforms Symptom Description Fix Summary Solution (or
workaround)
AX4-5 FLARE Operating This release adds a Fixed in code.
AX4-5i Environment number of security Exists in versions:
AX4-5SC Security enhancements enhancements. Please 02.23.050.5.004
required. see ESA-2015-139 for
AX4-5SCi more details. 02.23.050.5.504
AX4-5SCF4 Frequency of occurrence: 02.23.050.5.505
KnowledgeBase ID:
AX4-5F8 Likely under a specific set of 02.23.050.5.703
circumstances. None 02.23.050.5.705
Severity:
02.23.050.5.707
Critical
02.23.050.5.709
02.23.050.5.710
02.23.050.5.711
Fixed in version:
02.23.050.5.712

Platforms Symptom Description Fix Summary Solution (or
workaround)
AX4-5 FLARE Operating Reset drive controller on Fixed in code.
AX4-5i Environment underrun errors to prevent Exists in versions:
AX4-5SC Drives may be faulted on drives from being faulted. 02.23.050.5.004
AX4-5SCi underrun errors. KnowledgeBase ID: 02.23.050.5.504
AX4-5SCF4 34481624/366796 None 02.23.050.5.505
AX4-5F8 40045748/414262 02.23.050.5.703
398579 02.23.050.5.705
Frequency of occurrence: 02.23.050.5.707
Likely under a specific set of 02.23.050.5.709
circumstances.
02.23.050.5.710
Severity:
Fixed in version:
Critical
02.23.050.5.711

Fixed problems

Platforms Brief description Symptom details Solution (or
workaround)
AX4-5 FLARE Operating An enclosure may not Fixed in code.
AX4-5i Environment come back online after a Exists in versions:
AX4-5SC An enclosure may not come momentary power failure. 02.23.050.5.004
AX4-5SCi back online after a momentary KnowledgeBase ID: 02.23.050.5.504
power failure.
AX4-5SCF4 emc246304 02.23.050.5.505
30851252/335480
AX4-5F8 02.23.050.5.703
33323864/352146
02.23.050.5.705
34933378/368929
02.23.050.5.707
Frequency of occurrence:
02.23.050.5.709
Likely under a rare set of
Fixed in version:
circumstances.
02.23.050.5.710
Severity:
Critical
AX4-5 FLARE Operating If a power supply in the Fixed in code.
AX4-5i Environment DPE is removed and then Exists in versions:
AX4-5SC If a power supply in the DPE is either re-inserted or 02.23.050.5.004
removed and then re-inserted replaced with a new power
AX4-5SCi supply more than 2 02.23.050.5.504
within a certain timing window,
AX4-5SCF4 minutes, but less than 5 02.23.050.5.505
the cache can be re-enabled,
AX4-5F8 but since the enclosure still gets minutes, after the removal, 02.23.050.5.703
powered down, this can result this problem will occur. 02.23.050.5.705
in cache dirty LUNs. Cache will be re-enabled 02.23.050.5.707
when the power supply is
34614842 02.23.050.5.709
inserted, but since the
Frequency of occurrence: enclosure is in the process Fixed in version:
Likely under a specific set of of powering down, if there 02.23.050.5.710
circumstances. are any writes in progress,
Severity: cache dirty LUNs may be
Critical reported.
KnowledgeBase ID:
None
AX4-5SCF4 Navisphere Express Celerra Data Movers are Fixed in code.
AX4-5F8
EMC Celerra Data Movers are shown as SAN Copy Exists in versions:

shown as SAN Copy Initiators Initiators instead of regular 02.23.050.5.707
instead of regular servers. servers.
02.23.050.5.709
34198658 / 363342 Fixed in version:
Always under a specific set of
circumstances.
Severity:
Medium

Fixed problems

workaround)
AX4-5SCF4 Navisphere Express Connection ICON does not Fixed in code.
AX4-5F8 Connection ICON does not show connected even Exists in versions:
show connected even though though the HBA is logged 02.23.050.5.707
the HBA is logged in to the in to the CLARiiON and
the text shows it as 02.23.050.5.709
CLARiiON and the text shows it
connected. Fixed in version:
as connected.
02.23.050.5.710
35947976 / 378806
circumstances.
Severity:
Low

workaround)
AX4-5 FLARE Operating Repeated checksum errors Fixed in code.
AX4-5i Environment from a drive can lead to Exists in versions:
AX4-5SC Repeated checksum errors indeterminate drive 02.23.050.5.004
from a drive can lead to behavior.
AX4-5SCi 02.23.050.5.504
indeterminate drive behavior. KnowledgeBase ID:
AX4-5SCF4 02.23.050.5.505
29232574/224690 emc220637
AX4-5F8 02.23.050.5.703
29816722/228038
02.23.050.5.705
02.23.050.5.707
Rarely under a specific set of
Fixed in version:
circumstances.
02.23.050.5.709
Severity:
Critical
AX4-5 FLARE Operating Media errors are Fixed in code.
AX4-5i Environment incorrectly reported as Exists in versions:
AX4-5SC Media errors may be incorrectly more severe checksum 02.23.050.5.703
reported as checksum errors. errors on SATA drives.
AX4-5SCi 02.23.050.5.705
32145854/242478 KnowledgeBase ID:
AX4-5SCF4 02.23.050.5.707
AX4-5F8 Frequency of occurrence: None Fixed in version:
Always under a specific set of 02.23.050.5.709
circumstances.
Severity:
Medium

Fixed problems

workaround)
AX4-5 FLARE Operating Standby power supply Fixed in code.
AX4-5i Environment (SPS) cabling status can Exists in versions:
AX4-5SC Standby power supply (SPS) be incorrectly marked as 02.23.050.5.004
cabling status can be faulted if an SPS
AX4-5SCi transitions to battery-on- 02.23.050.5.504
incorrectly marked as faulted if
AX4-5SCF4 line while being tested. 02.23.050.5.505
an SPS transitions to battery-
AX4-5F8 on-line while being tested. KnowledgeBase ID: 02.23.050.5.703
240286 02.23.050.5.705
None
Always under a rare set of Fixed in version:
circumstances 02.23.050.5.709
Severity:
Low
AX4-5 FLARE Operating If a hot spare drive fails Fixed in code.
AX4-5i Environment after it has been swapped Exists in versions:
AX4-5SC If a hot spare drive fails after it in for a failed drive in a 02.23.050.5.004
has been swapped in for a RAID group, it may not be
AX4-5SCi swapped out. Rebuilds will 02.23.050.5.504
failed drive in a RAID group, it
AX4-5SCF4 not resume if the hot spare 02.23.050.5.505
may not be swapped out.
AX4-5F8 32476378/245009 is replaced, or if the 02.23.050.5.703
original failed drive in the 02.23.050.5.705
RAID group is replaced. 02.23.050.5.707
Always under a rare set of This happens when a
circumstances. Fixed in version:
RAID group expansion or
Severity: defragmentation operation 02.23.050.5.709
Medium had previously been
performed on the RAID
group with the failed drive.
KnowledgeBase ID:
None

Fixed problems

workaround)
AX4-5 FLARE Operating When one storage Fixed in code.
AX4-5i Environment processor is rebooting Exists in versions:
AX4-5SC When one storage processor is while LUNs are being 02.23.050.5.004
rebooting while LUNs are being trespassed to the peer
AX4-5SCi storage processor, the 02.23.050.5.504
trespassed to the peer storage
AX4-5SCF4 peer storage processor 02.23.050.5.505
processor, the peer storage
AX4-5F8 processor may bugcheck may bugcheck 02.23.050.5.703
(0x008000f1) if a trespassing (0x008000f1) if a 02.23.050.5.705
LUN becomes unowned or trespassing LUN becomes 02.23.050.5.707
degraded. unowned or degraded.
Fixed in version:
29262488/228527 KnowledgeBase ID:
02.23.050.5.709
Frequency of occurrence: None
Infrequently under a specific set
of circumstances
Severity:
Critical
AX4-5 FLARE Operating A single storage processor Fixed in code.
AX4-5i Environment bugcheck (0xe117b264) Exists in versions:
AX4-5SC A single storage processor may occur when a host 02.23.050.5.004
bugcheck (0xe117b264) may aborts an I/O request at
AX4-5SCi the same time as the 02.23.050.5.504
occur when a host aborts an I/O
AX4-5SCF4 storage processor is 02.23.050.5.505
request.
AX4-5F8 processing prior host 02.23.050.5.703
31780348/240291
aborts. 02.23.050.5.705
KnowledgeBase ID: 02.23.050.5.707
circumstances. None Fixed in version:
Severity: 02.23.050.5.709
Medium
AX4-5 FLARE Operating Storage processor Fixed in code.
AX4-5i Environment bugchecks (0x03107000) Exists in versions:
AX4-5SC Storage processor bugchecks may occur on an iSCSI- 02.23.050.5.004
(0x03107000) may occur on an connected storage system
AX4-5SCi due to a problem with the 02.23.050.5.504
iSCSI-connected storage
AX4-5SCF4 iSCSI hardware. 02.23.050.5.505
system.
AX4-5F8 KnowledgeBase ID: 02.23.050.5.703
33228712/250252
02.23.050.5.705
33269046/250643 None
02.23.050.5.707
Fixed in version:
Rarely under a rare set of
Severity:
Critical

Fixed problems

workaround)
AX4-5 FLARE Operating Storage processor Fixed in code.
AX4-5i Environment bugchecks (0x0000007e) Exists in versions:
AX4-5SC Storage processor bugchecks may occur if a host sends 02.23.050.5.004
(0x0000007e) may occur if a commands to a non-
AX4-5SCi existent LUN. 02.23.050.5.504
host sends commands to a
AX4-5SCF4 KnowledgeBase ID: 02.23.050.5.505
non-existent LUN.
AX4-5F8 02.23.050.5.703
33767086 /355858 None 02.23.050.5.705
33930452/357465
02.23.050.5.707
33026284/248994
Fixed in version:
02.23.050.5.709
Likely under a specific set of
circumstances
Severity:
Critical
AX4-5 Secure CLI The getall hba command Fixed in code.
AX4-5i The getall hba command should display the Exists in versions:
AX4-5SC does not display all initiator information displayed by 02.23.050.5.004
records. the port list all
AX4-5SCi 02.23.050.5.504
240538 command.
AX4-5SCF4 02.23.050.5.505
Frequency of occurrence: KnowledgeBase ID:
AX4-5F8 02.23.050.5.703
Always under a specific set of None
02.23.050.5.705
circumstances.
02.23.050.5.707
Severity:
Fixed in version:
Low
02.23.050.5.709
AX4-5 Navisphere Express OpenSSL was upgraded to Fixed in code
AX4-5i Navisphere Manager version 0.9.8m. Exists in versions:
AX4-5SC Secure CLI KnowledgeBase ID: 02.23.050.5.004
AX4-5SCi An upgrade to the OpenSSL None 02.23.050.5.504
AX4-5SCF4 library is required. 02.23.050.5.505
AX4-5F8 352047 02.23.050.5.703
Rarely under a specific set of 02.23.050.5.707
Severity: 02.23.050.5.709
Low

Fixed problems

workaround)
AX4-5 Navisphere Manager The username should be Fixed in code
AX4-5i On the Setup Page, the Restart included in the audit log Exists in versions:
AX4-5SC Management Server option is entry. 02.23.050.5.004
AX4-5SCi not audit logged correctly. KnowledgeBase ID: 02.23.050.5.504
AX4-5SCF4 354654 None 02.23.050.5.505
AX4-5F8 Frequency of occurrence: 02.23.050.5.703
Always. 02.23.050.5.705
Severity: 02.23.050.5.707
Low Fixed in version:
02.23.050.5.709

workaround)
AX4-5 Navisphere Express Migrating a 2 TB or larger Fixed in code.
AX4-5i Migrating a 2 TB or larger LUN LUN will result in data Exists in versions:
AX4-5SC will result in data being lost. being lost. A 02.23.050.5.004
29648814 / 228890 miscalculation was
AX4-5SCi causing the destination 02.23.050.5.504
AX4-5SCF4 Frequency of occurrence: LUN to be bound too 02.23.050.5.505
AX4-5F8 Always under a specific set of small. 02.23.050.5.703
circumstances. KnowledgeBase ID: 02.23.050.5.705
Severity: Fixed in version:
High emc213417
02.23.050.5.707
AX4-5 Secure CLI The setsniffer and Fixed in code
AX4-5i The setsniffer and getsniffer getsniffer commands are Exists in versions:
AX4-5SC commands are not available for not available for the AX 02.23.050.5.004
the AX platforms. platforms.
AX4-5SCi 02.23.050.5.504
228144 KnowledgeBase ID:
AX4-5SCF4 02.23.050.5.505
AX4-5F8 Frequency of occurrence: None 02.23.050.5.703
Always. 02.23.050.5.705
Low 02.23.050.5.707

Fixed problems

workaround)
AX4-5 Navisphere Express SP I/O module details Fixed in code
AX4-5i Secure CLI show as N/A. Exists in versions:
AX4-5SC SP I/O module details show as KnowledgeBase ID: 02.23.050.5.004
AX4-5SCi N/A. None 02.23.050.5.504
AX4-5SCF4 28948480 / 223876 02.23.050.5.505
AX4-5F8 Frequency of occurrence: 02.23.050.5.703
Severity: 02.23.050.5.707
Low
AX4-5 FLARE Operating A single storage processor Fixed in code
AX4-5i Environment bugcheck (0x008000f1) Exists in versions:
AX4-5SC A single storage processor will occur if a hot spare 02.23.050.5.004
bugcheck (0x008000f1) may LUN is bound, then
AX4-5SCi unbound before it 02.23.050.5.504
occur if a hot spare LUN is
AX4-5SCF4 becomes assigned. 02.23.050.5.505
unbound immediately after it is
AX4-5F8 bound. KnowledgeBase ID: 02.23.050.5.703
25085264/206245 None 02.23.050.5.705
Frequency of occurrence: Fixed in version:
Likely under a specific event. 02.23.050.5.707
Severity:
Medium
AX4-5 FLARE Operating Storage processor Fixed in code
AX4-5i Environment bugchecks (0x05900000) Exists in versions:
AX4-5SC Storage processor bugchecks may occur when a 02.23.050.5.004
(0x05900000) may occur when Background Verify on a
AX4-5SCi LUN is stopped because 02.23.050.5.504
a Background Verify on a LUN
AX4-5SCF4 the LUN is trespassed 02.23.050.5.505
is stopped because the LUN is
AX4-5F8 trespassed. while I/O is outstanding 02.23.050.5.703
and correctable disk errors 02.23.050.5.705
29039264/223731
are being processed. Fixed in version:
None
circumstances.
Severity:
Critical

Fixed problems

workaround)
AX4-5 FLARE Operating When a zone configuration Fixed in code
AX4-5i Environment is disabled, storage Exists in versions:
AX4-5SC When a zone configuration is systems affected by the 02.23.050.5.004
disabled, storage systems zone change may
AX4-5SCi experience storage 02.23.050.5.504
affected by the zone change
AX4-5SCF4 processor bugchecks 02.23.050.5.505
may experience storage
AX4-5F8 processor bugchecks (0x01901057, 02.23.050.5.703
(0x01901057, 0x000000d1). 0x000000d1). 02.23.050.5.705
28121930/219399 KnowledgeBase ID: Fixed in version:
Frequency of occurrence: None 02.23.050.5.707
circumstances.
Severity:
Critical
AX4-5 FLARE Operating Following a change to the Fixed in code
AX4-5i Environment World Wide Name (WWN) Exists in versions:
AX4-5SC Following a change to its World seed, a storage system 02.23.050.5.004
Wide Name (WWN) seed, a may experience repeated
AX4-5SCi storage processor 02.23.050.5.504
storage system may experience
AX4-5SCF4 bugchecks if one of the 02.23.050.5.505
repeated storage processor
AX4-5F8 bugchecks (0x0000007E). storage processors 02.23.050.5.703
reboots for any reason 02.23.050.5.705
29307940/225249
before the change is fully Fixed in version:
Frequency of occurrence: processed, (0x0000007E).
Always under a rare set of 02.23.050.5.707
KnowledgeBase ID:
circumstances.
None
Severity:
Critical
AX4-5 FLARE Operating On an iSCSI connected Fixed in code
AX4-5i Environment storage system, a single Exists in versions:
AX4-5SC While a storage processor is storage processor 02.23.050.5.004
rebooting, a single storage bugcheck (0x030n2017)
AX4-5SCi may occur if the host 02.23.050.5.504
processor bugcheck
AX4-5SCF4 aborts an I/O while a 02.23.050.5.505
(0x030n2017) may occur.
AX4-5F8 storage processor is 02.23.050.5.703
30368840/232306
rebooting. 02.23.050.5.705
KnowledgeBase ID: Fixed in version:
None 02.23.050.5.707
circumstances
Severity:
Medium

Fixed problems

workaround)
AX4-5 FLARE Operating When several fabric state Fixed in code
AX4-5i Environment changes occur very closely Exists in versions:
AX4-5SC When several fabric state together, a single storage 02.23.050.5.004
changes occur very closely processor bugcheck
AX4-5SCi (0x01944108) may occur. 02.23.050.5.504
together, a single storage
processor bugcheck
AX4-5F8 (0x01944108) may occur. None 02.23.050.5.703
29979658/228960 02.23.050.5.705
Likely under a rare set of 02.23.050.5.707
circumstances.
Severity:
Medium
AX4-5i Environment bugcheck (0x03100018) Exists in versions:
AX4-5SC A single storage processor may happen on an iSCSI 02.23.050.5.004
bugcheck (0x03100018) may storage system when an
AX4-5SCi iSCSI transaction appears 02.23.050.5.504
happen on an iSCSI storage
AX4-5SCF4 to be hung. 02.23.050.5.505
system.
AX4-5F8 KnowledgeBase ID: 02.23.050.5.703
29043112 /223764
None 02.23.050.5.705
30803072/233986
Fixed in version:
02.23.050.5.707
circumstances.
Severity:
Medium
AX4-5 FLARE Operating While one storage Fixed in code
AX4-5i Environment processor is rebooting, the Exists in version:
AX4-5SC While one storage processor is peer storage processor 02.23.050.5.705
rebooting, the peer storage may reset its front-end
AX4-5SCi ports under a heavy load. Fixed in version:
processor may reset its front-
end ports under a heavy load.
AX4-5F8 None
29853762/228159
30597240/232891
29997286/229220
30830536/234251
31187030/236125
circumstances
Severity:
Critical

Fixed problems

workaround)
AX4-5 FLARE Operating An enclosure may be Fixed in code
AX4-5i Environment reported as faulted after an Exists in versions:
AX4-5SC An enclosure may be reported LCC is replaced. 02.23.050.5.004
AX4-5SCi as faulted after an LCC is KnowledgeBase ID: 02.23.050.5.504
replaced. None
AX4-5SCF4 02.23.050.5.505
231405
AX4-5F8 02.23.050.5.703
02.23.050.5.705
Fixed in version:
circumstances.
02.23.050.5.707
Severity:
Medium
AX4-5i FLARE Operating On an AX4-5i or AX4- Fixed in code
AX4-5SCi Environment 5SCi, storage processor Exists in versions:
On an AX4-5i or AX4-5SCi, bugchecks (0x000000D1) 02.23.050.5.004
storage processor bugchecks will occur if a host uses an
unsupported address 02.23.050.5.504
(0x000000D1) may occur when
method to access a LUN. 02.23.050.5.505
a host accesses a LUN.
31485584/238188
None 02.23.050.5.705
Fixed in version:
Always under a rare set of
circumstances. 02.23.050.5.707
Severity:
Critical

workaround)
AX4-5i Environment bugcheck (0x008000f1) Exists in versions:
AX4-5SC A single storage processor may occur when a hot 02.23.050.5.004
bugcheck (0x008000f1) may spare is swapped in for a
AX4-5SCi drive, if a trespass is in 02.23.050.5.504
occur when a hot spare is
progress for one of the 02.23.050.5.505
swapped in.
LUNs on that drive. 02.23.050.5.703
23569238/200490
None 02.23.050.5.705
circumstances.
Severity:
Medium

Fixed problems

workaround)
AX4-5SC FLARE Operating Storage processor Fixed in code
AX4-5SCi Environment bugchecks (0x00000041) Exists in versions:
Storage processor bugchecks may occur during I/O 02.23.050.5.004
(0x00000041) may occur during processing on an
AX4-5SC or AX4-5SCi 02.23.050.5.504
I/O processing on an AX4-5SC
storage system. 02.23.050.5.505
or AX4-5SCi storage system.
25721564/209421
Fixed in version:
02.23.050.5.705
circumstances.
Severity:
Critical
AX4-5SC A single storage processor may occur while I/O is 02.23.050.5.004
bugcheck (0x04000011) may processing if a back-end
AX4-5SCi error occurs that results in 02.23.050.5.504
occur while I/O is processing.
a drive being powered 02.23.050.5.505
23428208/198386
down. 02.23.050.5.703
None 02.23.050.5.705
circumstances
Severity:
Medium
AX4-5 FLARE Operating System performance is Fixed in code
AX4-5i Environment degraded while LUN Exists in versions:
AX4-5SC System performance is migration or LUN 02.23.050.5.004
degraded while LUN migration expansion operations are
AX4-5SCi running. 02.23.050.5.504
or LUN expansion operations
are running.
02.23.050.5.703
25835368/209962 None Fixed in version:
02.23.050.5.705
Always during a specific event
Severity:
Medium

Fixed problems

workaround)
AX4-5 FLARE Operating Making a LUN snapshot Fixed in code
AX4-5i Environment available to a host system Exists in versions:
AX4-5SC Making a LUN snapshot (using the host-based 02.23.050.5.004
available to a host system while admsnap activate
AX4-5SCi 02.23.050.5.504
there is a LUN migration in command) while there is a
LUN migration in process 02.23.050.5.505
process on the storage system
may result in storage processor on the storage system will 02.23.050.5.703
bugchecks (0xe117b264). result in a single bugcheck Fixed in version:
21208350/191115 (0xe117b264) on the 02.23.050.5.705
storage processor that
Frequency of occurrence: owns the LUN being
Always under a rare set of migrated. If the LUN has
circumstances auto-assignment enabled,
Severity: the peer storage processor
Medium may reboot with the same
bugcheck.
KnowledgeBase ID:
None
AX4-5 FLARE Operating When several fabric state Fixed in code
AX4-5i Environment changes occur very closely Exists in versions:
AX4-5SC When several fabric state together, one of various 02.23.050.5.004
changes occur very closely single storage processor
AX4-5SCi bugchecks (including but 02.23.050.5.504
together, one of various single
not limited to 0x000000c2, 02.23.050.5.505
storage processor bugchecks
may occur. 0x000000c5, or 02.23.050.5.703
0x00000044) may occur. Fixed in version:
26244824/211800
Likely under a rare set of None
circumstances.
Severity:
Medium
AX4-5 FLARE Operating During I/O load, single or Fixed in code
AX4-5i Environment multiple drives may drop Exists in version:
AX4-5SC Single or multiple SATA out when an enclosure 02.23.050.5.703
drives may drop out when an has a power cycle or
AX4-5SCi Fixed in version:
enclosure experiences a glitch because the SAS
controller may fail to 02.23.050.5.705
power cycle or glitch.
properly initialize a SATA
202516, 201305
drive in a SAS topology.
KnowledgeBase ID:
High under a specific set of
circumstances None
Severity:
Medium

Fixed problems

workaround)
AX4-5 FLARE Operating Hosts attempting to boot Fixed in code
AX4-5i Environment their operating system Exists in versions:
AX4-5SC Hosts attempting to boot their over iSCSI from the 02.23.050.5.004
operating system over iSCSI storage system may fail
AX4-5SCi due to too many login 02.23.050.5.504
from the storage system may
sessions. 02.23.050.5.505
fail.
213662
Fixed in version:
02.23.050.5.705
circumstances.
Severity:
Critical
AX4-5 FLARE Operating Single-SP panic occurs Fixed in code
AX4-5i Environment when I/O is running if the Exists in versions:
AX4-5SC Single-SP panic occurs when write-aside value is set 02.23.050.5.004
I/O is running if write-aside below the default value
AX4-5SCi and trespassing is 02.23.050.5.504
value is set low.
occurring. 02.23.050.5.505
184973
None Fixed in version:
02.23.050.5.705
circumstances
Severity:
Medium
AX4-5SC A single storage processor may occur after several 02.23.050.5.004
bugcheck (0x00000001) may months of uptime.
AX4-5SCi 02.23.050.5.504
occur. KnowledgeBase ID:
02.23.050.5.505
25455418/208005 None
02.23.050.5.703
Fixed in version:
02.23.050.5.705
circumstances.
Severity:
Medium

Fixed problems

workaround)
AX4-5 FLARE Operating During power maintenance Fixed in code
AX4-5i Environment affecting a switch or host Exists in versions:
During power maintenance both and one-side of a storage 02.23.050.5.004
storage processors may reboot. system, in rare cases, the
host I/O to the failed side 02.23.050.5.504
25051866/206590 02.23.050.5.505
may become stuck. This
Frequency of occurrence: will result in one storage 02.23.050.5.703
Likely under a specific set of processor rebooting and Fixed in version:
circumstances. the peer storage processor 02.23.050.5.705
Severity: experiencing a bugcheck
Critical (0x e1318019).
KnowledgeBase ID:
None
AX4-5 FLARE Operating The metaLUN and Fixed in code
AX4-5i Environment migration drivers can Exists in versions:
AX4-5SC A single storage processor receive an unexpected 02.23.050.5.004
bugcheck (0x00000000) may internal request which they
AX4-5SCi mishandle, resulting in a 02.23.050.5.504
occur during a LUN migration or
single storage processor 02.23.050.5.505
metaLUN usage.
bugcheck (0x00000000). 02.23.050.5.703
25847624/ 210541
27660574/ 217216
None 02.23.050.5.705
27601668/ 217901
circumstances.
Severity:
Medium
AX4-5 FLARE Operating If the database drives are Fixed in code
AX4-5i Environment used for user LUNs, and Exists in versions:
AX4-5SC Storage processors fail to boot one or more of these 02.23.050.5.004
following drive replacement. drives are replaced while
AX4-5SCi the storage processors are 02.23.050.5.504
216326 02.23.050.5.505
powered down, the
Frequency of occurrence: storage processors may 02.23.050.5.703
Always under a rare set of fail to boot fully when Fixed in version:
circumstances. powered back on. 02.23.050.5.705
Severity: KnowledgeBase ID:
Critical
emc211731

Fixed problems

workaround)
AX4-5 FLARE Operating The storage system may Fixed in code
AX4-5i Environment experience degraded Exists in versions:
AX4-5SC The storage system may performance when using 02.23.050.5.004
experience degraded the VMware FT feature in
AX4-5SCi VMware vSphere 4. 02.23.050.5.504
performance when running
VMware vSphere 4.0.
02.23.050.5.703
218213 None Fixed in version:
02.23.050.5.705
Likely under a specific set of
circumstances.
Severity:
Medium
AX4-5 FLARE Operating When expanding a RAID Fixed in code
AX4-5i Environment 1/0 RAID group, if the first Exists in versions:
AX4-5SC After expanding a RAID 1/0 LUN to be expanded is 02.23.050.5.004
RAID group, access to all LUNs less than 3.5 MB, the
AX4-5SCi capacity of the LUN is 02.23.050.5.504
in the RAID group was lost.
calculated incorrectly 02.23.050.5.505
28705854/222224
causing the remaining 02.23.050.5.703
Frequency of occurrence: LUNs in the RAID group to Fixed in version:
Always under a specific set of be written over. 02.23.050.5.705
circumstances. KnowledgeBase ID:
Severity:
emc210383
Critical
AX4-5 Navisphere Express Virtual disks that were Always include a
AX4-5i Virtual disks that were created created with names that do space in the virtual
AX4-5SC with names that do not include not include spaces will fail. disk name.
AX4-5SCi spaces will fail. KnowledgeBase ID: Exists in versions:
24546174 / 204199 None 02.23.050.5.004
Low 02.23.050.5.705

Fixed problems

workaround)
AX4-5 Navisphere Express Navisphere Express fails Fixed in code
AX4-5i Navisphere Express fails to to load and displays The Exists in versions:
load and displays The Shared Storage
AX4-5SC Control Enabler 02.23.050.5.004
Shared Storage
AX4-5SCi Control Enabler is is not installed 02.23.050.5.504
not installed on the on the storage 02.23.050.5.505
storage system although system although it is
02.23.050.5.703
it is installed. installed.
Fixed in version:
26024916 / 210915 KnowledgeBase ID:
02.23.050.5.705
25473468 / 208845 None
circumstances.
Severity:
High
AX4-5 Navisphere Express A single SP panic with Fixed in code
AX4-5i A single SP panic with bugcheck code Exists in versions:
AX4-5SC bugcheck code (0xe1158018) (0xe1158018) occurs. 02.23.050.5.004
AX4-5SCi occurs. KnowledgeBase ID: 02.23.050.5.504
204907 None 02.23.050.5.505
Rarely under a specific set of Fixed in version:
circumstances.
02.23.050.5.705
Severity:
Medium
AX4-5 Navisphere Express Navisphere Express Fixed in code
AX4-5i Navisphere Express incorrectly incorrectly shows drives Exists in versions:
AX4-5SC shows drives within an within an enclosure as 02.23.050.5.004
enclosure as empty. empty.
AX4-5SCi 02.23.050.5.504
202958 KnowledgeBase ID:
02.23.050.5.505
02.23.050.5.703
circumstances.
02.23.050.5.705
Severity:
Low

Fixed problems

workaround)
AX4-5 Navisphere Express Continuous calls to getlog Fixed in code
AX4-5i Continuous calls to getlog will will slowly start to degrade Exists in versions:
AX4-5SC slowly start to degrade management performance. 02.23.050.5.004
management performance. This is done anytime
AX4-5SCi diagnostic files are 02.23.050.5.504
216483 02.23.050.5.505
created.
KnowledgeBase ID:
circumstances. None
02.23.050.5.705
Severity:
Low
AX4-5i Navisphere Express A memory leak will Fixed in code
AX4-5SCi A memory leak will eventually eventually cause Exists in versions:
cause Navisphere to restart. Navisphere to restart. 02.23.050.5.004
220481 KnowledgeBase ID: 02.23.050.5.504
Frequency of occurrence: None 02.23.050.5.505
Severity: 02.23.050.5.705
Low

workaround)
AX4-5i FLARE Operating When the ports on the Fixed in code
AX4-5SCi Environment switch associated with the Exists in versions:
An SP becomes unmanageable iSCSI storage system are 02.23.050.5.004
to clients on remote subnets. disabled, an iSCSI SP
becomes unmanageable. 02.23.050.5.504
This condition can be triggered
Otherwise, the storage 02.23.050.5.505
by periodic loss of connectivity
to the management ports system functions normally. Fixed in version:
gateway. 02.23.050.5.703
181359
circumstances
Severity:
Medium

Fixed problems

workaround)
AX4-5 Navisphere Express The PowerPath device The PowerPath device
AX4-5i A Solaris PowerPath device is name is not displayed until name is now properly
AX4-5SC displayed in Navisphere the device is mounted on displayed in
Express with the native device Solaris. This happens only Navisphere Express.
AX4-5SCi in the user interface; The
name. Exists in version:
182773 Naviserverutilcli displays 02.23.050.5.504
the device name properly.
circumstances.
Severity:
Medium

workaround)
AX4-5i FLARE Operating An AX4-5 iSCSI storage Fixed in code
AX4-5SCi Environment system may experience Exists in versions:
An AX4-5 iSCSI storage system SP reboots when running 02.23.050.5.004
may experience SP reboots multi-threaded large block
read I/O. The unique 02.23.050.5.504
when running multi-threaded
signature -R- Data Buffer Fixed in version:
large block read I/O.
RAM Parity Error Bus can 02.23.050.5.505
195543
be found in the navi_getlog
Frequency of occurrence: file in SPcollects. The
Likely under a specific set of problem can be seen
circumstances. within 15-20 minutes of
Severity: starting the I/O load, but
Critical there is considerable
variation.
Knowledgebase solution:
emc184908

Fixed problems

workaround)
AX4-5 FLARE Operating This version of software RAID 3 LUNs greater
AX4-5i Environment does not support RAID 3 than 2 TB are now
AX4-5SC RAID 3 LUNs greater than 2 TB LUNs greater than 2 TB. supported.
AX4-5SCi are not supported. Exists in version:
184510 02.23.050.5.004
Low 02.23.050.5.504
Always
AX4-5 FLARE Operating Selecting max for LUN RAID 3 LUNs greater
AX4-5i Environment size in Navisphere allows than 2 TB are now
AX4-5SC SP panic and potential data creation of LUNs greater supported.
loss can occur on RAID 3 LUNs than 2 TB (which are not Exists in version:
AX4-5SCi
larger than 2 TB. supported on RAID 3 in 02.23.050.5.004
184510 this version). On RAID 3
Fixed in version:
LUNs that are greater than
Frequency of occurrence: 2 TB, it is possible for the 02.23.050.5.504
Likely under a specific set of LUN to get into a state
circumstances where reads to a specific
Severity: LBA cause an SP panic.
Critical
AX4-5 FLARE Operating The internal error recovery Fixed in code
AX4-5i Environment timeout values for SATA Exists in version:
AX4-5SC Media errors on SATA drives drives are not set to the 02.23.050.5.004
may result in longer than desired values. This will
AX4-5SCi result in longer than Fixed in version:
expected system recovery time.
desired timeouts on ATA 02.23.050.5.504
This will impact host/system
response time to certain drives. This will impact
requests when media errors are host/system response time
occurring on ATA drives. to certain requests when
166596 media errors are occurring
on ATA drives.
Rarely during a specific event
Severity:
Medium

Fixed problems

workaround)
AX4-5 FLARE Operating During initial system setup, The cache will
AX4-5i Environment if the SPS cabling is automatically re-
AX4-5SC Cache is not enabled after SPS misconfigured, an alert enable once the
misconfiguration is corrected. occurs and cache is not cabling is correctly
AX4-5SCi enabled. Once the system configured.
184205
is in this state, correctly Exists in version:
Frequency of occurrence: configuring the cabling will 02.23.050.5.004
Always under a specific set of not automatically enable
circumstances. cache. Forcing the SPS Fixed in version:
Severity: test to run (by unplugging 02.23.050.5.504
Low and then re-inserting the
SPS serial cable) clears
the fault and enables the
cache.
AX4-5 FLARE Operating Moving the SPS cables on Misconfigured SPS
AX4-5i Environment an operational system may cables are
AX4-5SC Data loss on power loss occurs cause misconfiguration. automatically detected
due to misconfigured SPS The misconfigured state is and the cache is
AX4-5SCi not detected and the disabled.
cables.
cache is left enabled, Exists in version:
184205
rendering the system 02.23.050.5.004
Frequency of occurrence: vulnerable in the event of a
Always under a specific set of power loss. Fixed in version:
Severity:
Critical
AX4-5 FLARE Operating When the SPS test time is Fixed in code
AX4-5i Environment set to 5-10 minutes before Exists in version:
AX4-5SC If the SPS test time is set 5-10 the current system time, it 02.23.050.5.004
minutes before the current time, is expected that the SPS
AX4-5SCi test would not start right Fixed in version:
the SPS test will start shortly
away. Instead, the SPS 02.23.050.5.504
thereafter rather than waiting
for the correct time. test starts running shortly
thereafter. Since the SPS
182525
test disables write caching,
Frequency of occurrence: it is possible that there will
Always under a specific set of be an unscheduled
circumstances decrease in system
Severity: performance while the test
Medium runs.

Fixed problems

workaround)
AX4-5 FLARE Operating After correcting an SPS Navisphere Express
AX4-5i Environment cabling misconfiguration, now shows the proper
AX4-5SC A Navisphere Express alert is the Navisphere Express state of the SPS
not cleared after an SPS alert persists until the next configuration.
AX4-5SCi time the SPS is tested.
misconfiguration is corrected. Exists in version:
184205 02.23.050.5.004
circumstances.
Severity:
Low
AX4-5 FLARE Operating When a disk fails and is in Re-inserting a failed
AX4-5i Environment the process of rebuilding to drive while the RAID
AX4-5SC When a disk fails and is in the a hot spare, if the original group is rebuilding to
process of rebuilding to a hot (failed) disk is replaced the hot spare will now
AX4-5SCi and starts to power up, it result in immediate
spare, if the original (failed) disk
is replaced and starts to power will remain in a powerup swap-out of the hot
up, it will remain in a powerup state until the rebuild to the spare.
state until the rebuild to the hot hot spare completes. Exists in version:
spare completes. The equalize will begin 02.23.050.5.004
184167 from the hot spare to the Fixed in version:
replaced disk as soon as
the rebuild is complete,
Always and the hot spare swap-
Severity: out will occur as expected.
Medium
AX4-5 FLARE Operating The Navisphere user The user interface now
AX4-5i Environment interface incorrectly properly differentiates
AX4-5SC The software indicates a drive indicates a drive failure between drive and
failure when there is a single when a single connection LCC failures.
AX4-5SCi failure between an LCC
connection failure between an Exists in version:
LCC and a drive, even if the and a drive occurs. It is 02.23.050.5.004
LCC is the faulted component. possible that the actual
faulted component is the Fixed in version:
182470
LCC and replacing the 02.23.050.5.504
drive does not clear the
Rarely under a specific set of alert. This problem is
circumstances limited to the first failure
Severity: within a RAID group.
Medium

Fixed problems

workaround)
AX4-5 Navisphere Express Manual registration of an Initiator record names
AX4-5i Manual registration of an initiator record with the are now case
AX4-5SC initiator record with the same same name but different insensitive.
name but different case of a case of a name already Exists in version:
AX4-5SCi registered automatically
name already registered 02.23.050.5.004
automatically results in a results in a Navisphere
Express error: An Fixed in version:
Navisphere Express error: An
unknown error has unknown error 02.23.050.5.504
occurred while has occurred
displaying the page. while displaying
the page.
183839
Navisphere Secure CLI
does not show correct
Always under a specific set of information for the initiator
circumstances records and Navisphere
Severity: Express server page is not
Medium accessible.

Known problems and limitations

This section identifies outstanding issues with this version, and
important warnings associated with the connectivity and compatibility
of this product. It also provides useful recommendations.
Visit the EMC Online Support website at http://Support.EMC.com for
the most recent updates and information on previous FLARE versions.
Known problems in version 02.23.050.5.712

workaround)
AX4-5 FLARE Operating When a migration None. After the system
AX4-5i Environment session is running and recovers from the SP
A single-SP panic with its owning SP is panic, the migration
AX4-5SC
bugcheck code (0x0A) occurs rebooted, after the SP is session will resume its
AX4-5SCi progress and finish.
after a migration sessions back, it may panic. After
AX4-5SCF4 owning SP reboots. the SP recovers from the Exists in versions:
AX4-5F8 199000 panic, migration 02.23.050.5.703
Frequency of occurrence: continues to progress 02.23.050.5.705
and finishes.
Severity: 02.23.050.5.710
Medium 02.23.050.5.711
02.23.050.5.712
AX4-5 FLARE Operating The first time the storage Power-cycle the entire
AX4-5i Environment system is powered up, it storage system.
AX4-5SC System fails to boot during does not boot. This occurs Exists in versions:
image from flash operation. only in systems that are 02.23.050.5.703
AX4-5SCi configured to image from
AX4-5SCF4 190842 02.23.050.5.705
flash the first time they are
AX4-5F8 Frequency of occurrence: booted. 02.23.050.5.707
Rarely under a specific set of Knowledgebase solution: 02.23.050.5.709
circumstances. emc181529 02.23.050.5.710
Severity: 02.23.050.5.711
High 02.23.050.5.712


workaround)
AX4-5 FLARE Operating An NDU fails to complete. NDU will succeed on
AX4-5i Environment The storage system the second attempt.
AX4-5SC An NDU fails to complete and returns to a normal running Exists in versions:
the storage system returns to state following the failure. 02.23.050.5.703
AX4-5SCi Re-attempting the NDU
normal operation. 02.23.050.5.705
AX4-5SCF4 should be successful.
186684 02.23.050.5.707
AX4-5F8
circumstances
02.23.050.5.711
Severity:
02.23.050.5.712
Low
AX4-5 FLARE Operating If an output port on an Check cabling
AX4-5i Environment enclosure is cabled to carefully. The cables
AX4-5SC When enclosures are another output port using a are keyed to prevent
miscabled using a universal universal cable, the SAS accidental miscabling.
AX4-5SCi discovery process does Should this situation
(non-keyed) cable, a single-SP
AX4-5SCF4 not complete, eventually occur, correcting the
panic will always occur.
AX4-5F8 resulting in an SP panic. cabling issues fixes the
185335
problem.
Exists in versions:
02.23.050.5.703
circumstances
02.23.050.5.705
Severity:
02.23.050.5.707
Medium
02.23.050.5.709
02.23.050.5.710
02.23.050.5.711
02.23.050.5.712


workaround)
AX4-5 FLARE Operating When you configure a Navisphere correctly
AX4-5i Environment closed loop of three or four alerts you to the
AX4-5SC If you configure the back-end DAEs on one side of the miscabling issue.
cables in a loop that storage system, the fault Check the cabling for
AX4-5SCi LEDs do not light on all problems.
encompasses two or more
AX4-5SCF4 DAEs in the loop. In spite Exists in versions:
enclosures, the cable fault
AX4-5F8 LEDs do not correctly light up. of this defect, the 02.23.050.5.703
Navisphere cabling
168786 02.23.050.5.705
diagram is drawn correctly,
Frequency of occurrence: and the correct fault code 02.23.050.5.707
Rarely under a specific set of (alert) is returned. 02.23.050.5.709
circumstances An example would be a 02.23.050.5.710
Severity: closed loop: DAE1 --> 02.23.050.5.711
Medium DAE2 --> DAE3 --> DAE1. 02.23.050.5.712
The problem arises only
for two or more loops since
the expander is unable to
detect loops of two or
more. Note that LEDs are
correct for less than two
loops.
AX4-5 FLARE Operating If two drives within the The system recovers
AX4-5i Environment same RAID group from the SP reboot
AX4-5SC Single-SP panic occurs when experience media errors and continues normal
the cache is shutting down. on the same logical block operation. Replacing
AX4-5SCi address, then shutting one or both of the
AX4-5SCF4 182007
down the cache can result drives will prevent
AX4-5F8 Frequency of occurrence: in a single-SP panic. future occurrences.
Rarely under a specific set of Exists in versions:
circumstances.
02.23.050.5.703
Severity:
02.23.050.5.705
Medium
02.23.050.5.707
02.23.050.5.709
02.23.050.5.710
02.23.050.5.711
02.23.050.5.712


workaround)
AX4-5 FLARE Operating When any unsupported None.
AX4-5i Environment drive is inserted into a Exists in versions:
AX4-5SC When any unsupported drive is single-SP system, the 02.23.050.5.703
inserted into a single-SP software correctly faults
AX4-5SCi the drive but displays an 02.23.050.5.705
system, the software may
AX4-5SCF4 incorrect alert: failed 02.23.050.5.707
display an incorrect alert:
AX4-5F8 failed disk. disk instead of the 02.23.050.5.709
183860 correct alert: 02.23.050.5.710
unsupported 02.23.050.5.711
Frequency of occurrence: drive.
circumstances
Severity:
Low
AX4-5 FLARE Operating When a DAE/DPE power Power cycle the
AX4-5i Environment supply is inserted into a enclosure before the
AX4-5SC When a DAE/DPE power storage system that is reboot.
supply is inserted into a storage running, the power supply Exists in versions:
AX4-5SCi firmware may not be
system that is running, the 02.23.050.5.703
AX4-5SCF4 upgraded.
power supply firmware may not 02.23.050.5.705
AX4-5F8 be upgraded.
02.23.050.5.707
223556
02.23.050.5.709
02.23.050.5.710
Infrequently under a specific set
02.23.050.5.711
of circumstances
02.23.050.5.712
Severity:
Low
AX4-5 Navisphere Express Inconsistent cabling of the Check cabling to
AX4-5i Component statuses reported two sides of the storage ensure that the
AX4-5SC in the UI appear to toggle system causes component configuration is
between normal and faulted. state information to differ consistent between
AX4-5SCi between one side of the each side of the
AX4-5SCF4 173249, 173669, 174548
system and the other. In system.
AX4-5F8 Frequency of occurrence: this scenario, states of Exists in versions:
Always under a specific set of various components, such
as LCCs, hot spares, and
Severity: others, may toggle 02.23.050.5.703
Medium between normal and 02.23.050.5.705
faulted, depending on 02.23.050.5.707
which SP is reporting the 02.23.050.5.709
state. You may also 02.23.050.5.710
receive duplicate emails
02.23.050.5.711
for various alerts, if one SP
believes a component is 02.23.050.5.712
faulted, and the other SP
believes its state to be
normal.


workaround)
AX4-5 Navisphere Express Enabling the auto-select Disable the auto-select
AX4-5i Navisphere Express does not encoding option in IE will encoding option in IE.
AX4-5SC support use of the auto-select result in an unreadable Exists in versions:
encoding option in Internet character display in 02.23.050.5.504
AX4-5SCi localized versions of
Explorer (IE). 02.23.050.5.703
AX4-5SCF4 Navisphere Express.
AX4-5F8
circumstances
02.23.050.5.709
Severity:
02.23.050.5.710
Medium
02.23.050.5.711
02.23.050.5.712
AX4-5 Navisphere Express If the SPS power is The status will be
AX4-5i Navisphere Manager switched off while the SP corrected when there
AX4-5SC is powering up, the status is a subsequent
Secure CLI
of a power supply may change in SP state.
AX4-5SCi An SP incorrectly shows faulted show as faulted when The status can be
AX4-5SCF4 status. viewed from one of the forced to correct itself
AX4-5F8 188123 SPs. by stopping and
Frequency of occurrence: starting (or rebooting)
Occasionally under a specific the management
set of circumstances server on the storage
system.
Severity:
Exists in versions:
Medium
02.23.050.5.504
02.23.050.5.703
02.23.050.5.705
02.23.050.5.707
02.23.050.5.709
02.23.050.5.710
02.23.050.5.711
02.23.050.5.712


workaround)
AX4-5 Navisphere Express If one pin of the DIMM is The event log has this
AX4-5i Navisphere Manager grounded, Navisphere information logged.
AX4-5SC Express does not display Use the Secure CLI
Secure CLI
an alert. getlog command to
AX4-5SCi Navisphere Express does not retrieve detailed
AX4-5SCF4 display an alert when both SPs information.
AX4-5F8 are up and one pin of the DIMM
Exists in versions:
is grounded.
02.23.050.5.504
195295/195395
02.23.050.5.703
02.23.050.5.705
Occasionally under a specific
set of circumstances 02.23.050.5.707
Severity: 02.23.050.5.709
Medium 02.23.050.5.710
02.23.050.5.711
02.23.050.5.712
AX4-5 Navisphere Express After an HBA record is The View All
AX4-5i Navisphere Express does not successfully modified, only Connections link
AX4-5SC give details after an HBA is the View All Connections shows the details of
successfully modified. link is present. Details of the HBA that has been
AX4-5SCi the modified HBA record successfully modified.
AX4-5SCF4 203737
are not displayed. Exists in versions:
AX4-5F8 Frequency of occurrence:
Severity: 02.23.050.5.505
Low 02.23.050.5.703
02.23.050.5.705
02.23.050.5.707
02.23.050.5.709
02.23.050.5.710
02.23.050.5.711
02.23.050.5.712
PowerPath problems
PowerPath problems are described in the PowerPath release notes on the
AX4-5 support website.
Limitations
This section lists issues that may affect the configuration or repair of the
storage system.

General limitations
Virtual disks provided by the AX4-5 series storage system to be used for
snapshot operations with VMware ESX Server must be configured on an
ESX Server system as raw device mappings (RDMs). Virtual devices that
are not used for snapshot operations may reside on Virtual Machine File
System (VMFS) Volumes.

Navisphere Express limitations

The following configuration limitations and caveats apply when an
AX4-5 series storage system is managed using Navisphere Express and
virtual disks that use VMware ESX Server are to have snapshots created.
Snapshots cannot be assigned to ESX 2.X Server, but may either be
presented to a physical server running an operating system of the
same type as the virtual machine for the source virtual disk or to a
similar virtual machine under ESX 3.x.
When using RDMs, the source virtual disk can be assigned to only
one ESX Server.
Navisphere Express with Internet Explorer 7 limitations

The default security setting of the Internet Explorer 7 (IE7) browser
might interfere with the normal operation of Navisphere Express. To
support Navisphere Express with IE7, perform the following steps:
1. In IE7, click the Tools button located in the upper right part of the
screen (next to the gear icon) and select Internet Options.
2. Click the Security tab and then click the Custom Level button.
3. Under Settings:
a. Enable the Allow META Refresh option.
b. Enable the Active scripting option.
4. In the Security Settings screen, click OK, and then click Yes to
confirm that you want to change the settings.
5. Click OK to save the settings and close the dialog box.
If the problematic web page (which did not work without the JavaScript)
is still opened inside the IE7 browser, press the F5 key on your keyboard
to reload it. The web page should now work correctly.
Security certificate management
An error message appears indicating that a web browser certificate is
not issued by a certificate authority (CA)
The storage systems SP certificate is not issued by a certificate
authority (CA). It is dynamically generated on the storage system
during runtime. As a result, the web browser might complain that
the certificate is not issued by a CA. This is normal messaging. To
avoid the error message from IE7, you must download the server
certificate to the client machine using the browser, so that the next
time you are running the browser, it will check its own key store to
see if the certificate is trusted.

Installing the security certificate on the client machine

1. In the browser, enter the IP address for one of the storage system
SPs.
2. In the There is a problem with the websites security certificate
page, select Continue to this website (not recommended).
The Navisphere Express login page opens.
3. Under the title bar, click Certificate Error.
4. In the Untrusted Certificate popup page, click View certificates.
The General tab of the Certificate dialog box opens. You should
see a note telling you that this certificate is not trusted.
5. Click Install Certificate.
The Certificate Import Wizard opens.
6. In the Welcome screen, click Next.
7. In the Certificate Store screen, select the Place all certificates in
the following store option.
8. Click Browse, select Trusted Root Certification Authorities as
the certificate store location, and then click OK to return to the
Certificate Store screen.
9. Click Next and then in the next screen, click Finish.
A security warning is displayed telling you that Windows
cannot validate that this certificate is actually from the storage
system. This warning is expected.
10. Click Yes in the warning message and then click OK in the
success confirmation message.
11. Open a new instance of the IE7 browser and you will not see
the certificate error icon.
LUN migration
The migration of a component LUN that is part of a metaLUN is not
supported.
The destination LUN must be a public LUN when it is chosen for
migration (this is the normal case).
The destination LUN cannot be in use by any other layered feature.
The destination LUN cannot be in a user-defined storage group.
Migration and LUN expansion are mutually exclusive operations.
An expanding LUN cannot be migrated, and a migrating LUN
cannot be expanded.

The source LUN cannot be a private LUN.

If a layered application is using the source LUN, the source LUN can
be migrated only to a LUN of the same size.
After a migration completes, the data reported in the inquiry
command will still reflect the LUN's original RAID type. The new
RAID type is visible through the Navisphere interface. This behavior
is as designed and is required to maintain compatibility with some
operating systems.
The maximum number of migrations that can be executing at one
time is 4.
Snapshot configuration limitations

Snapshots Maximum number
Per storage system 16
Per source virtual disk 1
PowerPath limitations
Any PowerPath limitations are described in the PowerPath release notes
on the AX4-5 support website.

Technical notes
Technical notes
This section contains information that will help with the installation, use,
and management of the storage system. It provides generic information
that applies to all platforms, as well as platform-specific information.
Navisphere CLI
Navisphere CLI is no longer supported on the AX4-5 series storage
systems. Navisphere Secure CLI should be used instead.
Background verify
To improve system performance, the default rate for background verify
operations has been changed from ASAP to Medium. For systems
running 02.23.050.5.004 which are upgraded to 02.23.050.5.504 or
02.23.050.5.7xx, the rate will remain at Medium unless manually changed
using Navisphere Manager (requires full Navisphere Manager to be
installed).
Single-SP configuration
The proper configuration for single-SP systems has the SP installed in the
SP A slot of the DPE. A single-SP storage system with the SP installed in
the B slot causes continuous reboot of the SP.
Single-SP to dual-SP upgrades

1. Install the Dual-SP enabler using Navisphere Express and wait for
installation to complete. Verify using NaviSecCli ndu -status.
2. Destroy domain and security information using the Setup page
option.
3. Install SP B (with the storage system powered up).
4. Wait for SP B to boot and stabilize. The SP fault LED will become
solid green.
5. Use the Navisphere Initialization Tool UI to discover the storage
system. Repeat until both SPs are displayed when next is clicked.
6. Use the Initialization Tool UI to set up the storage system.
7. Wait for both SPs to reboot (to pick up new IP information)

Technical notes
Notes:
This procedure may take 30-60 minutes to complete.
During this procedure, you may see some temporary alerts including
0x7428, 0x743a, 0x720f, 0x7403 or 0x7404. After the upgrade
completes, all alerts will eventually disappear.
An optional second SPS can be added after Step 7. The single SP will
not use the SPS so the second SPS is always new when the second SP
comes up.
SP reboot
EMC recommends that for dual-SP storage systems (AX4-5, AX4-5i or
AX4-5F8), you reboot an SP only during periods of low I/O activity. If
the server does not have at least one path to each SP and failover
software installed and configured, EMC recommends stopping server
I/O. For a single-SP storage system (AX4-5SC, AX4-5SCi or AX4-5SCF4),
stop all I/O to the storage system.
Returning a storage system to an uninitialized state

For detailed instructions on how to return an AX4-5 storage system to
the uninitialized state (no management passwords, able to change
management IP addresses) go to the AX4-5 support website and choose
Service & Support.
Event log entries appear out of order

FLARE OE software may not always enter items into the event log in the
order in which they occurred. This happens only when several events
occur at approximately the same time. The time stamps are correct.
Hot spare ownership

Once a hot spare is assigned to a degraded virtual disk, that virtual disk
owns it until either the virtual disk is repaired and the equalize
operation completes, or the virtual disk is destroyed. If the virtual disk is
accidentally double-faulted because you removed the wrong disk
module during repair, then re-inserting the incorrectly removed disk
module should cause the virtual disk to return to its original state
(including continued operation with the hot spare engaged).

Technical notes
Disk module insertion and removal

When inserting or removing more than one disk module from a storage
system, you must pause between each removal and insertion to allow the
storage system to recover. Before inserting or removing the next disk
module you should make sure that:
A newly inserted disk module's amber light is off and its blue light
has returned to a normal state: on or blinking due to I/O in progress.
On a disk module removal, the blue lights for the other disk modules
return to a normal state: on or blinking due to I/O in progress.
The storage system appears to have resumed normal operation.
Database disk module replacement

You should replace disk module 0, 1 or 2 only when the storage system
is fully operational. The disk modules in these slots are FLARE OE
database disk modules. Each database disk module contains an image of
the storage-system configuration and current operating status. FLARE
OE software ensures that the newly inserted disk module has the correct
database information copied to it when it is installed while the storage
system is running. If you insert a disk module into one of these slots
when the storage system is powered off, the correct FLARE OE database
information is not written to the replaced database disk module. As a
result, storage-system configuration problems may occur when the
storage system is powered up or if another database disk module fails. If
you install a FLARE OE database disk module and you find that existing
virtual disks are not enabled, contact your service provider.
Software image disk module replacement

The FLARE software image is stored on disk modules 0 and 2 for the
AX4-5SC, AX4-5SCi and AX4-5SCF4 and disk modules 0, 1, 2 and 3 for
the AX4-5, AX4-5i and AX4-5F8. Disk modules 0 and 2 mirror the
software for the AX4-5SC, AX4-5SCi and AX4-5SCF4 SP, and also for SP
A on the AX4-5, AX4-5i and AX4-5F8. Disk modules 1 and 3 mirror the
software for SP B on the AX4-5, AX4-5i and AX4-5F8. You should never
remove and/or replace both disk modules in one of the mirrors at the
same time. If you do, no software exists to support that SP, and the SP
becomes nonfunctional.

Technical notes
Linux server notes
Snapshot management
The reboot of the Linux server may be slow if deactivated snapshots
exist. Activating the snapshots allows the reboot to complete normally.
VMware ESX Server configuration and usage notes

See the notes in the Installation section.

Documentation
Documentation
The AX4-5 support website where you accessed these release notes also
contains the most up-to-date documents and troubleshooting trees.
The AX4-5 Series Documentation CD (P/N 053-001-992) that shipped with
the storage system also contains documents and troubleshooting trees
for this product; however, they are superseded by those on the AX4-5
support website.
The troubleshooting trees on the AX4-5 support website are updated

frequently.
Documentation updates
This section contains updates to AX4-5 series documentation.
Update to AX4-5 Series Documentation CD (P/N 053-001-992)

If you are viewing the documentation CD on a Solaris server, the pdf
files may not open directly from the index.htm page. You can either save
the pdf when prompted or you can view the pdfs from the AX4-5
support pdf folder.
Update to the Fibre Channel storage-system installation guides and the HBA
addition or replacement guides
In the Verifying HBA registration section, the first sentence in the
second bullet in step 2 should be:
If the status is Inactive, either the physical connection between the HBA
and the storage system is faulty or the server is not powered up.
Update to the iSCSI storage-system installation guides and the NIC or iSCSI HBA
addition or replacement guides
In the Verifying NIC or iSCSI HBA registration section, the first
sentence in the second bullet in step 2 should be:
If the status is Inactive, either the physical connection between the NIC
or iSCSI HBA and the storage system is faulty or the server is not
powered up.

Documentation
Update to AX4-5 Series - Installing an iSCSI Storage System with a Network

Connection to a Windows Server and AX4-5 Series - Installing an iSCSI Storage
System with a Direct Connection to a Windows Server
Dynamic disks
Contrary to what the installation guides say, do not upgrade a disk in an
iSCSI storage system to a dynamic disk when writing a digital signature
to the disk. Dynamic disks are not supported by the Microsoft iSCSI
Software Initiator.
Update to Navisphere Express Online Help

In the pop-up description for Secondary server, the note should also
state that the secondary server cannot be a virtual machine on a VMware
server.
Update to PowerPath release notes

All AX4-5 series installation, planning, and troubleshooting
documents and software are located on the AX4-5 support website.
For information on accessing the site, refer to the support
documentation that shipped with your storage system. Refer only to
these documents for prescribed installation and troubleshooting tips
when using your AX4-5 series storage system. A logical device or
LUN on other EMC storage systems is known as a virtual disk in an
AX4-5 series storage system.

When there are references to accessing ESM and E-Lab Navigator,
click Supported Configurations in the Technical descriptions
section of the AX4-5 support website
Issue Tracker is not supported.

Software media, organization, and files
Software media, organization, and files

The following table lists the software and documentation media for this
product version.
Part number CD-ROM
053-001-987 AX4 Series Server Support CD (contains Navisphere CLIs, Navisphere
Storage Initialization Utilities, Navisphere Server Utilities and admSnap for
all supported host types)
053-001-541 PowerPath Netware 3.0.6 CD
053-001-996 PowerPath Windows 5.1 & 4.5.1 CD
053-001-854 PowerPath Linux 4.3.5/5.0 CD
053-001-710 PowerPath Solaris 5.0 CD
053-001-797 PowerPath AIX 5.0 CD
053-001-799 PowerPath SP 5.0 CD
Installation
The storage-system component (FLARE Operating Environment) of the
Integrated Management Software is installed on the storage system at
the factory prior to shipment. To install a new version of this software on
the storage system, refer to the procedure for upgrading storage-system
software on the AX4-5 support website. For information on accessing
this site, refer to the support information that shipped with the storage
system. Once on the website, click Storage-system software under
Software in the Upgrade section.
You must install the appropriate host components from the AX4-5 Series
Server Support CD and the appropriate PowerPath CD.
VMware ESX Server installation notes

Follow the instructions in VMware ESX Server chapter in the EMC
Installation Roadmap for CX3 Series, CX Series, AX Series, or FC Series
Storage Systems with the following exceptions:
Install the Navisphere Initialization Utility and Navisphere Server
Utility from the AX-Series Server Support Products CD that shipped
with the storage system. Follow the instructions for Linux in the
setup guide for your storage system to install and run these utilities
on the ESX Server Console OS (COS).
Skip the step on installing admhost because SAN Copy/E is not
supported for Navisphere Express.

Installation
Skip the step on installing software enablers because they are not
needed for Navisphere Express.
Use Navisphere Express to configure the storage system as follows:
1. Create a hot spare.
2. Create one or more disk pools.
3. Create one or more virtual disks on the disk pools.
4. Assign one or more disks to the ESX Server.
Use Navisphere Express to set up Event Notification.
VMware ESX Server guest OS installation instructions

When installing the Navisphere Server Utility on a Windows guest OS
virtual machine, it is important that you answer No to the question Do
you want information about this server to be updated
every time the server starts? Failing to do so can result in
misleading server information in Navisphere Express displays.
When installing the Navisphere Server Utility on a Linux guest OS
virtual machine you will need to edit the Linux startup file to remove the
following entry:
"/opt/Navisphere/bin/naviserverutilcli update"

Troubleshooting and getting help

To troubleshoot problems with your AX4-5SC, AX4-5SCi, AX4-5, AX4-5i,
AX4-5F8 or AX4-5SCF4 storage system, use the troubleshooting trees in
the Troubleshoot section on the AX4-5 support website or the AX4-5
Series Documentation CD. You must use the troubleshooting trees before
your service provider will send you a replacement part. To launch the
troubleshooting trees, click the Interactive help tool in the
Troubleshoot section. The AX4-5 support website also includes a list of
authorized service providers.
The information on the website may be more up-to-date than the information
on the documentation CD. For information on how to access the AX4-5
support website, refer to the support information that shipped with the
storage system.

Copyright 2007-2012, 2015 EMC Corporation. All Rights Reserved. Published in the USA.
Published August 2015
EMC believes the information in this publication is accurate as of its publication date. The
information is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED "AS IS." EMC
CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND
WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY
DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
Use, copying, and distribution of any EMC software described in this publication requires
an applicable software license.
EMC2, EMC, and the EMC logo are registered trademarks or trademarks of EMC
Corporation in the United States and other countries. All other trademarks used herein are
the property of their respective owners.
For the most up-to-date regulatory document for your product line, go to the technical
documentation and advisories section on the EMC online support website.

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Integrated Management Software

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Revision Date Description

2 EMC AX4-5 Series Integrated Management Software Release Notes

EMC AX4-5 Series Integrated Management Software Release Notes 3

Storage-system software component Version

Go to the AX4-5 support website to download the latest version of the

FLARE Operating Environment software

4 EMC AX4-5 Series Integrated Management Software Release Notes

Shared storage control

Snapshot management software

EMC AX4-5 Series Integrated Management Software Release Notes 5

Navisphere Storage System Initialization Utility

Navisphere Server Utility

6 EMC AX4-5 Series Integrated Management Software Release Notes

New features and changes

EMC AX4-5 Series Integrated Management Software Release Notes 7

Environment and system requirements

Navisphere Express requirements

8 EMC AX4-5 Series Integrated Management Software Release Notes

EMC AX4-5 Series Integrated Management Software Release Notes 9

Problems fixed in version 02.23.050.5.712

Problems fixed in version 02.23.050.5.711

10 EMC AX4-5 Series Integrated Management Software Release Notes

Problems fixed in version 02.23.050.5.710

EMC AX4-5 Series Integrated Management Software Release Notes 11

Platforms Brief description Symptom details Solution (or

Problems fixed in version 02.23.050.5.709

12 EMC AX4-5 Series Integrated Management Software Release Notes

Platforms Brief description Symptom details Solution (or

EMC AX4-5 Series Integrated Management Software Release Notes 13

Platforms Brief description Symptom details Solution (or

14 EMC AX4-5 Series Integrated Management Software Release Notes

Platforms Brief description Symptom details Solution (or

EMC AX4-5 Series Integrated Management Software Release Notes 15

Platforms Brief description Symptom details Solution (or

Problems fixed in version 02.23.050.5.707

16 EMC AX4-5 Series Integrated Management Software Release Notes

Platforms Brief description Symptom details Solution (or

EMC AX4-5 Series Integrated Management Software Release Notes 17

Platforms Brief description Symptom details Solution (or

18 EMC AX4-5 Series Integrated Management Software Release Notes

Platforms Brief description Symptom details Solution (or

EMC AX4-5 Series Integrated Management Software Release Notes 19

Platforms Brief description Symptom details Solution (or

Problems fixed in version 02.23.050.5.705

20 EMC AX4-5 Series Integrated Management Software Release Notes

Platforms Brief description Symptom details Solution (or

EMC AX4-5 Series Integrated Management Software Release Notes 21

Platforms Brief description Symptom details Solution (or

22 EMC AX4-5 Series Integrated Management Software Release Notes

Platforms Brief description Symptom details Solution (or

EMC AX4-5 Series Integrated Management Software Release Notes 23

Platforms Brief description Symptom details Solution (or

24 EMC AX4-5 Series Integrated Management Software Release Notes

Platforms Brief description Symptom details Solution (or

EMC AX4-5 Series Integrated Management Software Release Notes 25

Platforms Brief description Symptom details Solution (or

26 EMC AX4-5 Series Integrated Management Software Release Notes

Platforms Brief description Symptom details Solution (or

Problems fixed in version 02.23.050.5.703

EMC AX4-5 Series Integrated Management Software Release Notes 27

Platforms Brief description Symptom details Solution (or