Henry

Ngo
iostudent.life
Professional Profile:
Self-motivated Graduate Student with a spirit for entrepreneurship, technology trends, and problem solving.
Currently studying Computer Science at Mills College while serving part-time in the Army Reserves. Has held
positions as an Audio Intern for Jingletown Studios, Army Instructor, Technical Recruiter, Freelance Audio
Engineer, and Band Member.

Skills:

Application and Platform familiarity Microsoft Outlook, Excel, PowerPoint, Word | Apple Pages, Keynote,
Numbers | Google Drive, Draw, Calendar, Sheets, Docs, Hangouts | LinkedIn, Asana, Slack.

Programming & Design Languages Novice: HTML | CSS | Bootstrap | JAVA

Creative Songwriting | Audio & Video Editing | Audio Engineering | Public Speaking

Experience:
Full Cycle Technical Recruiter & Account Manager
Kforce/November 2015 January 2017
Individual Recruiter & Account Manager for top 5 technology staffing firm specializing in direct hire and contract
roles. Personally screened, interviewed, and prepared summaries for over 250 professional candidates and
provided candidate placement for various companies in the following verticals: Tech, Biotech, & Banking.
Organizer of coding club for colleagues interested in learning HTML, CSS, JavaScript, Ruby on Rails, Python,
and PHP.
Daily tasks consisted of screening and editing resumes, data entry, recruiting via internal
Databases/LinkedIn/Twitter, outbound calls to prospective candidates, candidate phone/in-person interviews,
and conference calls/communication with hiring managers and HR team.
Sourced for Salesforce, Python, Ruby, and Java Developers alongside iOS and Android Mobile Developers as
primary recruiting strength.
Manage the full life-cycle recruitment process for local/nationwide/international candidates, and account
management process for venture-backed startups and public corporations.
Communicate needs and requirements for both parties to include: visa sponsorship, relocation package, sign-
on bonus, technical code challenge, reference checks, total compensation packages, real estate market, school
systems and education, and interview preparation.
Fully understand the various business terms pertaining to startup and public companies: Equity, RSUs,
Seed/Angel/VC funding, Stock Options, and Valuations.


Full Cycle Staffing Consultant and Technical Recruiter
Apple One/August 2015 - November 2015
Individual Recruiter & Account Manager for globally recognized staffing firm specializing in direct hire and contract
roles. Operated a hybrid recruiting desk sourcing for People-Ops, Legal, Sales, Audio/Video, AP/AR, and Technology
roles with the Hiring Made Human philosophy.
Recruited and interviewed 52 candidates within a 90-day period conducting resume reviews, phone screens,
and in-person interviews for People-Ops, Sales, Marketing, Technology, Electrical Engineering, Supply Chain,
and Accounting roles.
 Daily tasks included sourcing, data entry, job-postings on Monster, Indeed, and Career Builder, LinkedIn
recruiting, business development, and candidate care.
Volunteered to recruit for difficult roles in the Audio/Film industry, Electronic Component sales industry, and
PHP/Drupal technology engineering space.

Service Delivery & Assurance Field Technician
AT&T/October 2013 - August 2015
Ranked top 5 in overall technician performance amongst 450 peers within 90 days of hire. Focused on
achieving outstanding surveys and reviews in the following categories: Efficiency, Quality of Work, Up-sells,
Safety, and Customer Satisfaction.
Daily tasks included route planning, inventory checks and resupply, installation & repair, and troubleshooting.
Achieved rewards through excellent performance ratings under 5-star technician program.

Lead Instructor/Mentor
U.S. Army/November 2006 - April 2010 (Currently on Reserve Status as of 2010)
Trained and prepared over 6,000 reserve soldiers and airmen for overseas duty and combat in areas of
operation to include: Guantanamo Bay, Iraq, and Afghanistan.
Served as Primary and Secondary Instructor for multiple tasks and subjects specific to the training unit's goals
and battle plan.
Helped create standard operating procedures and processes for unit training, preparation, and evaluation
through dissecting outdated material and implementing modern techniques and strategies for mission
success.

Education: Recognition:
Masters of Arts in Computer Science Army Achievement Award
Mills College - Oakland U.S. Army
2017 2019 (Expected Completion) 2014

Bachelors of Science in Audio Engineering Honor Roll
The Art Institute of California - San Francisco The Art Institute of San Francisco
2010 2013 2013

NCO of the Quarter
Military Education:
U.S. Army
Advanced Leadership Course, U.S. Army 2014
Trainer & Mentor Certification, U.S. Army 2012 2008
Basic Leadership Course, U.S. Army 2007
Soldier of the Cycle
U.S. Army
2004