RITA TOMA

: (904) 994.8879 : tomarita@hotmail.com

A logical and hard-working leader with outstanding listening, verbal, and communication skills. Enjoys
working with people with people in the health community by spreading knowledge on various health
concepts. Demonstrates strong customer service, community involvement, and a passion for health. Is
positive, enthusiastic, and pays attention to detail. Often goes above and beyond in any task that is
assigned. Thrives in any work environment and is flexible working with any population. Open-mindedness
and a strong work ethic are the drive that lead to significant results.

SUMMARY OF QUALIFICATIONS_________________________________________________________
Leadership Customer service
Team building Problem solving
Community relations Strong work ethic
RELATED EXPERIENCE________________________________________________________________________
Carla Shoes Public Relations Manager
June 2016 - Present Jacksonville, FL
Maintains social media content development by managing and implementing social media marketing communication.

Establishes successful Twitter, Instagram, and Facebook accounts for online business and to increase sales in the store.

Observes the use of social media platforms, including providing customer service through Facebook and Instagram.

Brooks Rehabilitation Intern

January 2017 April 2017 Jacksonville, FL
Assists members with traumatic brain injuries to further their vocational and educational goals by conducting resume, cover letter, and interview
classes.
Instructs cognitive and speech therapy classes by working with members suffering from aphasia in order to enhance their speech,
reading, and basic knowledge of the English language.
Unit coordinator of the business portion of the clubhouse with the responsibility of improving members computer skills as well as
instructing them how to work with the software that Brooks offers.
Understands the privacy laws of the members of Brooks Clubhouse by keeping any member related information confidential and
only communicating with the staff in regards to a members health history.

Mayo Clinic Volunteer

August 2014 December 2016 Jacksonville, FL
Assumes responsibility of greeting the patients on the oncology floor when they are assigned their bays by ensuring that they are

comfortable and fed before a nurse enters the room.

Communicates with patients throughout their weekly visits by answering any inquiries that they might have when a nurse is not

present.
Responsible for preparing the bays for incoming patients and restocking/ordering supplies for the post-anesthesia care unit

The Fresh Market Cashier/ Price coordinator

May 2012 December 2016 Jacksonville, FL
Expertise in record keeping, planning, policies, procedures, researching, scheduling, customer service, and related responsibilities to
ensure productive operations.
Maintain thorough knowledge of store merchandise and responsible for ordering products based on alternating health trends.

Assisted in the training of new cashiers and oversaw the cashiers on duty while ensuring quality customer service at all times.

EDUCATION____________________________________________________________________________
University of North Florida
Bachelor of Science in Health
Major: Health Science, Track: Public Health, Minor: Health Education
LEADERSHIP SKILLS_____________________________________________________________________
Kappa Delta Sorority Community Service Board
September 2013- April 2017
Plan philanthropy events such as marathons, volleyball tournaments, carnivals, and more for the Jacksonville community.

Raise awareness for foundations such as Prevent Child Abuse America, Girl Scouts, Childrens Hospital of Richmond Virginia, and
Orthopedic Research.
Order of Omega Honor Society Community Service Board
January 2016- April 2017
Plan volunteer events such as working with Sanctuary on 8th Street or on-campus events at the University of North Florida.

Provide academic help to members of the Greek community by encouraging students to excel in school and inspire others to reach
for similar conspicuous attainment.
HONORS & ACTIVITIES___________________________________________________________________
Deans list (Spring 2015, Fall 2015, Spring 2016, Fall 2016, and Spring 2017)
Florida Bright Futures Scholarship (2013-2017)
Community service (26.2 With Donna, Relay for Life, Habitat for Humanity, Girl Scouts, Prevent Child Abuse America, Childrens
Hospital of Richmond Virginia, Orthopedic Research, and Sanctuary on 8 th Street)
COMPUTER SKILLS_______________________________________________________________________
Microsoft Office
Microsoft PowerPoint
Microsoft Excel
Microsoft Outlook
Microsoft Publisher
Spreadsheet
Web Page Design
Photoshop
TheraOffice
Data entry