Professional Documents
Culture Documents
INSIDE
Learn and Adapt: 3
Project Leaders Need to
Transform with Technology
PMI China News 11
Events Calendar 14
Show Your Pride in Pro Bono/ 17
Volunteer Projects
T
Chapter Links 18
he news that PMI has begun PMI is choosing to proactively pursue
2017 Pulse of the a strategy refresh excited our change from its position of strength
Profession global volunteers, gathering for in the global project management
Organizations their annual planning meeting. These Continued on page 7
Are Seeing More changes will put a strong focus on
Success with individuals who select project, program
Implementing or portfolio management as a profession.
Strategic Many attendees praised this effort as an
Initiatives
affirmation of PMIs roots.
See page 12
Available online for PMI members only at PMI.org
Worldwide, organizations will embrace, value and utilize project 2017 PMI
management and attribute their success to it. PMI Envisioned Goal Board of Directors
PMI Today: What sort of attitude learn about, become comfortable an important role. Ill just have a buddy
should project managers take about with and use technology to create helping me out.
AI, machine learning and other physical things.
Ms. Romero: In legal services,
transformational technologies?
PMI Today: Could AI take over intelligent algorithms perform tasks
Ms. Tharp: The goals of AI are very routine tasks of professionals such previously done by paralegals and
closely aligned with the goals of good as project managers? What about lawyers. AI-enhanced e-discovery
project management. What do we non-routine tasks? software can analyze documents using
want? Repeatable, consistent, key words and phrases in a fraction of
Ms. Tharp: Many problems we face
positive results. the time for a fraction of the cost as
as project managers require us to
humans. If AI can assist doctors with
Weve all had the experience where operate with incomplete or uncertain
diagnostics and treatment plans, and
we know what path to take, like information. Artificial intelligence can
expensive lawyers are assisted with
a hunch, but we cannot explain actually make our work as project
cheaper software on e-discovery tasks,
exactly why that is the right path to managers much more effective. I
it is likely that AI will improve or take
take. Thats because our brains can dont know about you, but doing
over some project management tasks
recognize patterns before we really the administrative part of project
such as cost estimates, hiring and
understand them. The sophisticated management is not where I want to
risk management.
pattern matching of an experienced spend my time. Instead of dragging
project manager is what makes him so myself through creating another PMI Today: How can AI be used to
valuable to the team. status update, or wondering what allow project managers to focus on
the likelihood really is that my data higher-value work?
These are exciting times, with lots
center will be attacked by a hurricane,
of opportunities to stretch and grow Ms. Tharp: Its more important than
that task could be outsourced to AI-
our ways of thinking. It makes it more ever that projects are aligned with
powered computers.
critical than ever for project managers organizational strategy. Theres a place
to see the big pictureto understand How nice to have more time to for us here to do things that machines
the strategic objective the project is focus on the interesting part of my are not currently coded to do
trying to address, and to discover new job! I can afford to be more creative Continued on page 6
tools for achieving that. coming up with ideas, I can manage
my stakeholders more effectively, or
Ms. Romero: Continual education
at least I can maybe have time to go
is a must, so I recommend a curious
out to lunch instead of shoveling in a
and motivated attitude with learning
terrible sandwich at my desk.
goals. According to Amazon CEO
Jeff Bezos, Its hard to overstate In the world of artificial intelligence,
how big of an impact AI is going our software becomes smarter over
to have on society over the next time, as it experiences the kind of
20 years. We should learn about issues that teach us to be smarter
transformational technologies over time. When I was first starting
relevant to our professions. Just out, I had a few mentors who helped
learning about something can spark advise me when the going got rough.
new ideas to put things together in Wouldnt it be nice to have a smart
new ways that others havent done mentor again, someone (or something)
before (called mash-ups). Engage with who can recognize the patterns that I
others who know more than you do, cant see yet, and might help me make
read, go to meetings, watch webinars, a better decision?
volunteer at a workshop. For example,
It will be a while before my AI starts
I volunteered at a school to work in
showing the kind of leadership skills
the Beta Box, a visiting grant-funded
I need to get everyone on my team
technology lab environment with 3-D
working together well. So Ill still have
printers and laser cutterswhere kids
Ms. Romero: The use of AI will managers to focus on areas where AI falls
transform project management short, such as ensuring strategy realization,
decision making. Efficiency gains in
activities such as project monitoring team building and people management.
will allow project managers to focus
on areas where AI falls short, such as Kathleen Romero, MBA, CSM, PMPO, SPC, PMP
ensuring strategy realization, team
building and people management.
A primary source of value creation to improve itself based on what Chablis state that the quality that
in todays world is the processing of happened in the project. Wouldnt that makes for a smart team (as opposed
information through AI. be amazing? to smart individual) is, their ability to
consider and keep track of what other
PMI Today: Can AI programs and The best teams work better than if each
people feel, know and believe. In a
robots ever replace smart teams led of the individuals on the team work
word, empathy. Without the ability to
by skilled project managers? on their own. You know how good it
know what humans feel or believe, it is
feels when your team shows collective
Ms. Tharp: Years ago, I was designing difficult to believe that AI systems or
intelligence that is smarter than any one
a project management methodology robotsno matter how intelligentwill
person on the team. That kind of smart
for a large biotechnology company. ever replace a smart team.
team would be very difficult to code,
There were a couple dozen project
as it doesnt come from any one team PMI Today: Bottom line: Can these
managers who all had different levels
member. Empathy and collaboration technologies eliminate some project
of experience. We needed to get to
those are tough things to encode. Thats management positions altogether, or
the point of developing repeatable,
why some branches of AI say that it will they just replace tasks?
excellent results, and we couldnt
wont be mature as a field until we start
wait until everyone on the team Ms. Romero: Emerging technologies
teaching machines human psychology.
was certified. and AI have the potential to eliminate
Will we get there? I just dont know.
more junior project management
So what to do? I ended up working Machines sure do a lot more than I
positions, replacing some tasks,
with a software engineer to design a imagined when I was a child!
while also presenting opportunities
simple program. A project manager
Ms. Romero: I think AI programs and in other areas.
answered a bunch of yes-or-no
robots will assist and augment smart
questions related to risks in the project. Gartners Top 10 Strategic Technology
teams led by skilled project managers,
Had this project been undertaken Trends for 2017 notes that Rich digital
more so than replacing them. Effective
before? How big was the team? services will be delivered to everything,
teams are greater than the sum of their
Was this super critical, like a failure and intelligence will be embedded in
human components and possess a
could mean loss of life? The answers everything behind the scenes. We call
measurable collective intelligence
to those questions spit out a list of this mesh of people, devices, content
that can be greater than the average
deliverables the project manager and services the intelligent digital
or maximum individual intelligence
needed in order to plan his project mesh...as a leader seeking to exploit the
of their individuals.
effectively. I had basically coded digital mesh, you must respond to the
a project managers wisdom and In a 16 January 2015 New York Times disruptive technology trends enabling
experience into a simple program! web article Why Some Teams Are this future.
Smarter than Others, Anita Wooley,
Now imagine if my little program My advice: Be like AIlearn and adapt.
Thomas W. Malone and Christopher
got smarter over time, if it was able
Global Volunteers Gather, Get Ready for Change Continued from page 1
community, and that information
energized the volunteers.
PMIs new approach to organizations
and academia was also of keen interest
to the senior-level volunteers. Entities
in these important markets for the
project management profession will
now be treated as partnerships, rather
than as customers in a buying or selling
relationship. The volunteers learned
that this will enable PMI to focus on the
individual project practitioner.
Global Volunteers Gather, Get Ready for Change Continued from page 7
strategic pillars over the next five years He reiterated an Institute aspiration he
strategic focus, customer centricity shared in past LIVPMsPMIs desire
and organizational agility: to have a role in the World Economic
Forum in Davos, Switzerland. Mr.
n PMI will examine its slate of prod-
Langley said PMI is getting closer to
ucts and programs to see how they
attending. He said attendees at the 2017
fit within the new focus, with an eye
Davos event all received a publication
on the products that best meet the
of European CEO magazine with a cover
needs of the individual practitioner.
story featuring PMI.
n Customer centricity means chang-
ing our offerings based on customer Team Building and Analysis
needs. The backbone of this effort An important priority of the senior-
will be customer segmentation. By level volunteers attending LIVPM
developing clear customer profiles and project managers everywhere
and robust value propositions, we is building a successful team. Attendees
can deliver improved customer expe- all benefited from a keynote session on
riences and scale to meet the needs team building and analysis, presented
of tomorrows customer. by Adrian Furnham, PhD, professor of
psychology, University College, London,
n Organization agility enables a
and the author of 700 scientific papers
quick response to the voice of the
and 50 books.
customer, as well as better change
and risk management, according to Prof. Furnham noted the team issues
Mr. Langley. PMI plans to strengthen that can occur when technical people,
and integrate its sensing capabilities, for example, are promoted beyond
enable product innovation capability, their skill set. He said the biggest team
explore new growth opportunities, issues hes seen are trust, having the
and assess and revise metrics ability to disagree (not being frightened
as needed. of conflict) and Keynote speaker Adrian Furnham, PhD
accountability.
Our message is
resonating with His talk went He suggested appointing a neutral
the U.S. federal through many observer to comment on team
government. aspects of team members behaviors that might not
In December, behavior and otherwise be noticed. Prof. Furnham
the Program team success, also said that brainstorming works
Management including emotional better as an individual exercise than
Improvement and intelligence, the something done as a group, and is
Accountability conflict between better for problems with a definite
Act (PMIAA) cooperation and answer, not for problems with
was signed into competition, many answers.
law. It calls for individualistic
The bottom line on teamwork,
an emphasis on versus collectivistic
according to Prof. Furnham, is how
best practices in cultures, and
you work with other individuals. The
federal projects personality types
dynamic of a team is important. How
and programs. and teamwork.
This magazine, with a cover story featuring can a team be more functional? By
Mr. Langley also High-performing
PMI, was given to attendees at the World making sure its members are happier
reported that teams have clear
Economic Forum. and more productive.
the new U.S. goals and plans,
government administration includes a enhanced communications, and timely The bulk of the five-day meeting was
director of strategic initiatives, former decision making; manage conflict well; taken up by individual group working
Microsoft executive Christopher Liddell. and are clear on team members roles, sessions, where the almost two dozen
he said.
Global Volunteers Gather, Get Ready for Change Continued from page 9
Attendee Perspective
Alo Odefa Obasi, CAPM, and Emily Jeffrey Smithson, PMI-ACP, PMP, Anna Maria Felici, PMP, and Bernard
Luijbregts, PMP, are both first-time and Nagesh Ramamurthy, PMP, have Wong, PhD, PMP, are members of
LIVPM attendees and members of been members of the PMI Professional the new International Organization for
the PMI Community Champions Awards Member Advisory Group for Standardization (ISO) Member Advisory
Advisory Group. This team will provide multiple years. Mr. Smithson said he Group (MAG). Both have a passion
recommendations on finds LIVPM always interesting and for standards. Both were chapter
a new program aimed informative, and said its great to see leaders and looking for the next step in
at building productive his PMI friends year after year. Mr. volunteer opportunities.
relationships Ramamurthy said each year he is
Dr. Wong said that he
with exceptional amazed at the number of new changes
has had a long history
members of the introduced at LIVPM.
in the quality assurance
ProjectManagement.
What I really like is not doing my job field. This ISO MAG is
com community, Ms. Obasi
in a vacuum, gathering a great opportunity to
with the end goal of
best practices and apply my passions.
improving community
lessons learned from
offerings and Dr. Felici was a content Dr. Felici
other groups here
removing barriers to contributor for A
at LIVPM, said Mr.
participation. Both Guide to the Project
Smithson. I volunteer
joined this group Management Body of
for many organizations
to give back to the Knowledge (PMBOK
and I dont see them Mr. Smithson
project management Guide), third through
Ms. Luijbregts rising to the level they
community. sixth editions, and
could if they met face
very much enjoys the
I strongly believe in being the change to face, as the groups
collaboration of global Dr. Wong
that you want to see and, when the do at LIVPM.
volunteering.
opportunity came to help PMI with its
Mr. Ramamurthy
Champion program, I jumped at the Dr. Wong praised LIVPM, saying it is
enjoys the opportunity
chance, said Ms. Luijbregts. I am very great to meet the other attendees who
to informally mentor
excited in helping coordinate the strategy are so focused on the global intent of
new people in all Mr. Ramamurthy
for the champion role and being involved PMI. Its not just networking, he said
volunteer groups.
in defining what a champion is, and of LIVPM. I had no idea it would be so
selecting and keeping champions. She Mr. Smithson, like many at LIVPM, big. Its very important work.
thinks the new PMI focus on individuals progressed to global-level volunteering
is good for the champions program and He thinks advisory groups role is to
after being president of his local
makes PMI stronger. do just thatadviseand both he and
chapter. He likes to tell chapter leaders
Dr. Felici say their group is not about
that there are other roles outside of the
Ms. Obasi said she was touched making decisions. They both feel that
local chapter to aspire to, and that they
by the support she sees from other staff members helping their group
should continue to grow as a
volunteers and staff at LIVPM. Her set the agenda for the year are very
PMI volunteer.
favorite moment was meeting Mr. respectful of volunteers limited time.
Langley, especially in light of his signing Regarding changes coming up for PMI,
her Certified Associate in Project Dr. Felici said it is very important
he said that we are in a good place
Management (CAPM) certificate. She that PMI focus on individuals now,
to undergo change now. We shouldnt
is looking forward to seeing the strategy especially because individuals
just sit back. We need to find new
refresh at work. themselves, rather than their
roads forward.
organizations, define peoples careers.
The business
analysis sharing
session of
Bruce Yu
PMI China
Ningbo volunteers team was supported
by Bruce Yu, supervisor of Union
Pay and Zhang Deyou, PMI China
senior community commissioner.
Mr. Yu gave a keynote talk entitled
Business Analysisthe Edge Tool for
Strategic Docking and Requirement
Ningbo volunteer team
Management. He comprehensively
analyzed the value of business analysis
in project management. The volunteers
considered the session a great
networking opportunity and a chance for
them to learn about PMI and its news.
In Chengdu, Zhang Chang, PMP, senior
project manager, joined the volunteering
salon and carried out discussions
with the attendees about project
management. He gave a keynote speech
about the key project management skill
of team building. Mr. Zhang shared four Chengdu volunteer team
24%
completed within budget.
Average percentage of projects completed within budget 90% 25%
More good news from Pulse: There Average percentage of projects that meet original goals/business intent 92% 33%
has also been a significant decline in
Average percentage of projects experiencing scope creep 28% 68%
money wasted, 20 percent from a
year ago. Poor performance is causing Average percentage of projects deemed failures 6% 24%
organizations to waste an average of Average percentage of budget lost when a project fails 14% 46%
$97 million for every $1 billion
investedless than in any of the nine
lens, we identified two new performance professionals (i.e., the PMI Talent
years PMI has been doing Pulse research.
levels among responding organizations: Triangle), with 32 percent of survey
Figures are U.S. dollar amounts, but respondents considering both technical
n Champions: Organizations with 80
represent a percentage that applies to and leadership skills a high priority
percent or more of projects being
any currency. a 3 percent increase over last year.
completed on time and on budget,
Our findings confirm what we have and meeting original goals and busi- n Benefits: More attention is being paid
learned in the past: When proven ness intentand having high benefits to benefits realization management.
project, program and portfolio realization maturity. One in three organizations
management practices are implemented, (31 percent) reports high benefits
n Underperformers: Organizations
projects are more successful. realization maturity.
with 60 percent or fewer projects
being completed on time and on n PMOs and Strategic EPMOs:
This report, PMIs annual survey of proj-
budget, and meeting original goals Organizations can bridge the chasm
ect management practitioners and lead-
and business intentand having low between high-level strategic vision
ers, aims to advance the conversation
benefits realization maturity. and implementation with a project
around the value of project manage-
management office (PMO). Among
ment. The research represents feedback As expected, champions have higher
organizations in our survey that have a
from 3,234 professionals globally who project success rates (92 percent, versus
PMO, half report having an enterprise-
represent different levels within organi- 33 percent of underperformers) and
wide project management office
zations from diverse industries. enjoy more successful business out-
comes: They waste significantly
What Is Success?
less money due to poor project
The definition of success is evolving. performance. These findings suggest
The traditional measures of scope, that organizations are becoming more
time and cost are no longer sufficient mature with their project management
in todays competitive environment. practices and are investing in several
Realizing expected benefitsthe ability factors that distinguish more successful
of projects to deliver what they set out project performance:
to dois just as important. So, for the
first time, when determining project n Talent: Organizations are stressing
success, we looked at levels of benefits the importance of developing the
realization maturity as well as the technical, leadership, and strategic and
ONE IN THREE ORGANIZATIONS REPORT
traditional measures. Through this wider business management skills of project HIGH BENEFITS REALIZATION MATURITY
Events Calendar
PMIToday Deadlines:
MAY 2017......................................... 15 MARCH
JUNE 2017........................................... 14 APRIL UPCOMING >
Free listings in the PMI Today Events
AUGUST 2017
17 August
PMI Honolulu, Hawaii Chapter
Professional Development Day 2017
Honolulu, Hawaii, USA. Save the date! We
welcome our project management community
and anyone interested in leadership and
professional development. pmihnl.org.
16 March, 3:00 p.m. EDT (UTC 4) 21 March, 1:00 p.m. EDT (UTC 4)
Project HEADWAY: What We Still Get Wrong Emerging TechnologiesThe New Norm
About Team Building for Projects
The idea of team building has been around for more than 50 years. Industry and subject matter experts believe that we are in the early
So has the dominant model of team building. The only problem is stages of an era of technological advancement that will dwarf the
that it doesnt actually work. We will revisit what we knowand internet era. Having a basic understanding of these technologies and
should knowabout building effective teams. Presented by Mark their current status will provide program and project managers with
Mullaly, PhD, PMP. the tools they need to move forward. Presented by Kevin Coleman.
n
How the project was
identified, planned and executed
How available resources
were managed
to the PMI Professional Awards Gala at n How the nonprofit/
Award recognizes pro bono/volunteer
PMI Global Conference, and, his or her nongovernmental agency partner
project management contributions
nonprofit partner receives a US$5,000 demonstrated the incorporation
to nonprofit/nongovernmental
cash award. of the use of project management
organizations. The deadline to submit
applications is 15 May 2017. skills in the organization
The representative of the nonprofit/
nongovernmental organization receiving n Completion of a pro bono/
Project managers and project
pro bono project management guidance volunteer project that has a
management teams completing
from the Corporation/Government high-value, mission-catalyzing,
successful pro bono/volunteer projects
Agency recipient will receive a US$5,000 organizational impact
over the last three years (January
cash award and an all-expenses-paid trip
2014May 2017) are encouraged to For more information visit pmief.org,
to the PMI Professional Awards Gala at
submit applications in one of three go to Scholarships, Grants and Awards,
PMI Global Conference.
categories: PMI Chapter, Individual and click on Awards. Or, view a video
Project Manager and Corporation/ An independent panel of expert judges highlighting one of last years recipients
Government Agency. will evaluate the projects submitted in at pmief.org/get-inspired/stories-
each of the categories on: collection/caterpillar.
Project managers and their nonprofit/
nongovernmental organization (NGO)
partners are recognized for a significant
volunteer achievement that applies proj-
ect management principles to increasing
a nonprofit/NGOs competencies, and,
through the completion of a project,
improves the capacity of the organization
in the delivery of its important services.
The PMI Chapter Category is
accelerated by Hewlett Packard
Enterprise. One representative of
the PMI chapter recipient receives
an all-expenses-paid trip to the PMI
Professional Awards Gala at PMI
Global Conference. One representative
of the nonprofit/nongovernmental
organization receiving pro bono project
management guidance from the From left, Suketu Nagrecha, PMP, PMIEF 2016 board chair; Tracy McKinney, 2016 Community
chapter receives a US$5,000 cash Advancement Through Project Management AwardIndividual Project Manager Category recipient;
award and an all-expenses-paid trip to Antonio Nieto-Rodriguez, PMP, PMI 2016 Board chair.
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optimum use of resources. They con- the chapter and its collaboration partners The IPM Day celebration coincided
cluded that to avoid the chance of failure, develop programs for both entrepreneurs with the 10-year anniversary of the PMI
entrepreneurs need project managers to and project management professionals. Code of Ethics & Professional Conduct.
go to the next level. Project managers Chapter Executive Vice President Fahad To mark this event, Zahara Khan, PMP,
streamline systems for entrepreneurs to Ahmed, PMP (now chapter president) a member of the PMI Ethics Member
progress well in their domain, they said. presented the vote of thanks. He Advisory Group and past president of the
This friendship of project management especially recognized and appreciated chapter, conducted the Who Wants to
and entrepreneurship will have positive volunteers contributions, noting that Be a Smiley-onaire game. Through this
impacts in the long run. they are the lifeblood of the chapter and fun game, event participants got to test
of project management community. their knowledge of the Code while earn-
Experts and audience took a keen interest
ing smileys. The game also highlighted
in the discussion and recommended that
the recently launched PMI Ethics Toolkit.
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